Novotel Lille Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 791 reviews

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Novotel Lille Airport - Image 1
Novotel Lille Airport - Image 2
Novotel Lille Airport - Image 3
Novotel Lille Airport - Image 4
55 route de Douai, 59810 LESQUIN, France

Description

Hotel extras

  • Fitness room + coaching on Wednesdays

  • Outdoor swimming pool open from May 1 to September 15

  • Free enclosed outdoor parking with wooded park - 16 Tesla superchargers

  • 6243 sq. ft. (580 m²) of lounge area with natural light

  • Book free airport shuttle, 5:30am-10.30pm, Mon-Fri (except public holidays)

Our accommodation(s)

Hotel location

Novotel Lille Airport

55 route de Douai
59810 LESQUIN
France

GPS:50.583764, 3.088417

Telephone
Fax +33 3 20 97 36 12

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistrot du Parc

Indulge in our French and international dishes, created using regional products, in an exceptional setting with lush green parkland, a sunny terrace and a refreshing pool.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  791 reviews

TripAdvisor Rating  4.0/5  397 reviews

Hotel with an amazing restaurant

TripAdvisor rating 5.0/5

Sławomir S Business - TripAdvisor review

Amazing and very helpful service in the restaurant by their waiter Julien who helped me translating the whole French menu into English. Thank you Julien:) The food is also very nice: starters as a buffet and an amazing fried chicken with vegetables.

Well located and good stay

Customer review rating 5.0/5

Hans W. Couples - Confirmed reviews ALL

One night stop en-route. We have stayed before. The room was well appointed and bed was very comfortable. Staff very friendly and helpful. Breakfast was very good. Dogs made welcome. If passing through would stay again.

Dear HANS W., We very much appreciate your comments regarding your stay at the Novotel Lille Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Decent stay

Customer review rating 2.5/5

Someone Families - Confirmed reviews ALL

The hotel was nice. Clean and quiet. The man who worked at the restaurant/bar was really kind and lovely. He made us feel welcome. The breakfast was good, however, we kept being asked what our room was over and over again and asked if we had paid for breakfast repeatedly which made us not feel good. It made us feel targeted by the receptionist and the breakfast hostess. On the last night we had arrived late and were left standing outside for 15 minutes to be let in. We called several times but no one answered. Once we were let in we expressed our discomfort of having being left outside in the cold with no answer only to be met with the night receptionist being defensive, rude and he walked away instead of talking to us leaving a lot of us frustrated and disappointed.

Dear LEILA INES S., Thank you for taking the time to tell us about your experience at the Novotel Lille Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good overnight stopover

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Stopped overnight en route to Luxembourg, staff very pleasant. Nice evening meal but breakfast was a little underwhelming in quality (hot food seemed to have been under the hot lamps a long while).

Smelly room, loved the breakfast

TripAdvisor rating 3.0/5

Travel_Girl_Reviews Families - TripAdvisor review

On arrival there is plenty parking. We were warmly greeted. On arrival in our room the smell was so bad that we automatically turned around and left the room. It was a mixture of cigarette smoke and perhaps damp? It was swiftly resolved and our new room was better although it had a damp smell. I thought that the breakfast was brilliant. There is really something for everyone. It’s beautifully presented and tasted great. Checkout was a little strange as it took well over ten mins to check me out, although they did not explain why.

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Other web-users rate our hotel

  • 157 reviews 9/10 Location
  • 341 reviews 7/10 Room
  • 410 reviews 9.1/10 Service
  • 5 reviews 9.1/10 WiFi
  • 147 reviews 7.9/10 Breakfast
  • 142 reviews 6.2/10 Cleanliness
  • 78 reviews 5.4/10 Amenities
  • 39 reviews 9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.