Novotel Lens Noyelles

Novotel Lens Noyelles 4 stars

Customer review rating (ALL Rating) 4.6/5 809 reviews

See on a map

Hotel extras

  • 12.4 miles (20 km) from Lille, in the heart ofthe Lens/Arras/Douai triangle

  • One of France's most beautiful Novotel terraces in a wooded park

  • Heated outdoor pool and outdoor games

  • Homemade cuisine and barbecue entertainment each week

  • Free private secure car park

ALLSAFE approved hotel

Hotel location

Novotel Lens Noyelles

Centre Commercial
62950 NOYELLES-GODAULT
France

GPS:50.413266, 2.981278

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BLEU RESTAURANT

A warm and cozy atmosphere is in the air at your new Bleu restaurant. Aurélien and his team cook fresh, seasonal products and use local ingredients as much as possible! Market menu from EUR 19.

Our accommodation(s)

Choose comfort and space. Rooms are equipped with all the usual facilities, including air conditioning, free WIFI and flat-screen TV with satellite channels. For up to 2 adults and 2 children. Children under 16 years stay free of charge. Choose the Executive Room to enjoy optimal comfort: slippers, bathrobe, relaxing shower with our essential oils capsules, Nespresso coffee machine, free minibar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  809 reviews

TripAdvisor Rating  4.0/5  730 reviews

Great staff

Customer review rating 3.5/5

Richuk Couples - Confirmed reviews ALL

Stay here regularly. Staff always very good. New menu (to go with newly decorated restaurant) is uninspired and clumsily laid out in hard copy. Waiting times in restaurant just the right side of too long. They were busy, but all staff vanished at one point leaving one guy to carry on. Possible mix up over tonic only drink being served with alcohol content, but it was changed instantly. Room clean. Breakfasts good.

Dear ROGER R., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience in the restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurie SPATAFORA Directrice Novotel Lens Noyelles Centre commercial Avenue de la république 62950 Noyelles Godault

Good Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very nice place and good people on reception

Dear Mr P., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Do not hesitate to give us more complete feedback on the type of product you would like to find on our buffet. Sincerely, Laurie SPATAFORA Directrice Novotel Lens Noyelles Centre commercial Avenue de la république 62950 Noyelles Godault

Convenient location. Secure parking.

TripAdvisor rating 2.0/5

Hyacinth03 Couples - TripAdvisor review

Sadly not a great but a mixed experience this time. Used this hotel many times, on our way home as it’s an hour and a half from the tunnel. So first good point - very convenient stop. However this time felt so sorry for the staff, who seemed underprepared and undertrained to deal with reception, bar and restaurant. There was a big wedding going on and there weren’t enough staff. Nobody on reception for over ten minutes when we arrived. Nobody in the restaurant when we went in for our booked dinner reservation. Took over an hour and food wasn’t great, we left over half. Wasn’t too bothered about that, as we thought we could try dessert but we gave up waiting for dessert and coffee as no staff around so went to the bar. Tried to pay so we could have a quick check out in the morning but even that was difficult and time consuming. On the other hand, other good points… some renovations since we were last there in 2019 so it looked better, nice seating area by the bar. Also outside area available. Room was good & despite the wedding it wasn’t noisy. In fact it was lovely to see everyone dressed up and enjoying themselves, their music was good too! The beer was good(picture attached) It’s a convenient stop and there is a huge supermarket and shopping centre right by it. Plenty of parking. Big secure gates that are closed overnight. So I’m summary, sadly very poor service but we’d still come back with our fingers crossed.

Dear Hyacinth03, Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm sorry that your experience at the restaurant did not live up to our usual service. A big event was taking place but that does not excuse the long wait. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurie SPATAFORA Directrice Novotel Lens Noyelles Centre commercial Avenue de la république 62950 Noyelles Godault

good stay

Customer review rating 4.5/5

Cn Business - Confirmed reviews ALL

short but always very good stay, as usual

Dear N. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laurie SPATAFORA Directrice Novotel Lens Noyelles Centre commercial Avenue de la république 62950 Noyelles Godault

Good stay

Customer review rating 5.0/5

Stephen K. Couples - Confirmed reviews ALL

A nice overnight break and dinner after a long days drive.

Dear Stephen, We really thank you for the great review of our hotel! We are glad that you enjoyed your stay and you spent a great experience. I hope to see you again very soon. Sincerely, Laurie SPATAFORA General Manager Novotel Lens Noyelles Centre commercial Avenue de la république 62950 Noyelles Godault

In partnership with TripAdvisor

Other web-users rate our hotel

  • 172 reviews 9.3/10 Location
  • 334 reviews 7.4/10 Room
  • 428 reviews 9.3/10 Service
  • 7 reviews 4.2/10 WiFi
  • 174 reviews 9/10 Breakfast
  • 136 reviews 6.1/10 Cleanliness

Powered by Trustyou

All our hotels in NOYELLES-GODAULT