Novotel Lens Noyelles 4 stars

Customer review rating (ALL Rating) 4.7/5 763 reviews

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Description

Hotel extras

  • 12 miles from Lille, in the Lens-Arras-Douai triangle: free, secure parking

  • One of the most beautiful Novotel terraces in France, in a tree-filled park

  • Heated outdoor swimming pool (open in the summer season) and outdoor games

  • Local and homemade cuisine

  • Green Key certification in 2025

Our accommodation(s)

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Room 1

Hotel location

Novotel Lens Noyelles

Centre Commercial
62950 NOYELLES-GODAULT
France

GPS:50.413266, 2.981278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bleu

A warm and cozy atmosphere is in the air at your new Bleu restaurant. Aurélien and his team cook fresh, seasonal produce and use local ingredients as much as possible! Chef's chalkboard menu from EUR 22.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  763 reviews

Customer review rating 1.5/5

Jim M. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Nicolas T. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Gareth S. Families - Confirmed reviews ALL

Dear Gareth S., Thank you for sharing your feedback. I am delighted to read that you found your room brilliant. However, I am sincerely sorry that your experience in our restaurant did not meet your expectations. The level of service you describe is certainly not the standard we strive to provide, and I understand your disappointment, especially as a loyal ALL guest with positive experiences in our hotels across Europe. Please be assured that your comments have been shared with our restaurant management team so that appropriate actions can be taken to improve both service quality and guest experience. We appreciate your loyalty and hope to have the opportunity to restore your confidence during a future stay. Kind regards, The entire team of Novotel Lens Noyelles. Laurie SPATAFORA Directrice Novotel Lens Noyelles Centre commercial Avenue de la république 62950 Noyelles Godault

Customer review rating 3.0/5

Mengrou G. Business - Confirmed reviews ALL

Dear Mengrou G., Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to read that you appreciated the kindness and helpfulness of our team members, as well as the quality of our restaurant and room service. Your compliments regarding the friendliness of our restaurant staff, the delicious food, and the efficiency of the room service have been shared with the team and are greatly appreciated. At the same time, we sincerely regret that certain aspects of your stay did not fully meet your expectations. We apologize that your membership status was not acknowledged upon arrival and will remind our reception team of the importance of recognizing our valued members during check-in. We also appreciate your comments regarding the room door security features, breakfast selection, and hygiene-related observations. Guest feedback is invaluable in helping us identify areas for improvement, and your remarks have been shared with the relevant departments for review. Regarding the cooler temperatures during your stay, we are glad that our team was able to provide an electric radiator promptly and assist in making your room more comfortable. Thank you once again for your constructive feedback. While we regret the shortcomings you experienced, we are delighted that the service provided by our staff and the dining experience left a positive impression. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, The entire team of Novotel Lens Noyelles. Laurie SPATAFORA Directrice Novotel Lens Noyelles Centre commercial Avenue de la république 62950 Noyelles Godault

Customer review rating 4.5/5

David C. Families - Confirmed reviews ALL

Dear David C., Thank you for your wonderful feedback regarding your stay with us. We are delighted to hear that you found our hotel clean and well-equipped, and that it served as an ideal stopover between Calais and Paris. Your satisfaction is our priority and we hope to welcome you again soon. Best regards, The entire team of Novotel Lens Noyelles. Laurie SPATAFORA Directrice Novotel Lens Noyelles Centre commercial Avenue de la république 62950 Noyelles Godault

Other web-users rate our hotel

  • 207 reviews 9.6/10 Location
  • 423 reviews 7.7/10 Room
  • 567 reviews 9.6/10 Service
  • 264 reviews 8.7/10 Food
  • 232 reviews 8.4/10 Breakfast
  • 180 reviews 8.1/10 Cleanliness

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