Mercure Toulouse Sud hotel 4 stars

Customer review rating (ALL Rating) 4.8/5 986 reviews

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Description

Hotel extras

  • Gym

  • Covered terrace

  • Free private car park

  • Communicating rooms for families

  • Served by Téléo, Toulouse's premier cable car, from May 14

Our accommodation(s)

Hotel location

Mercure Toulouse Sud hotel

3 Avenue Irene Joliot Curie
31100 TOULOUSE
France

GPS:43.555046, 1.429818

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our bar on the ground floor is open every day. Enjoy our terrace and relax all day long.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  986 reviews

TripAdvisor Rating  4.6/5  265 reviews

Customer review rating 5.0/5

Martin V. Business - Confirmed reviews ALL

Super friendly staff and especially outstanding service. Delicious breakfast, even on a day I had to leave before the official breakfast time Spacious and comfy rooms

Dear Mr V., We are delighted to read your positive feedback. Thank you for recognising the exceptional service provided by our staff. We are proud of our team's dedication to customer satisfaction, and your comments are a wonderful encouragement. We are looking forward to welcoming you again. Best regards, the Mercure Touylouse Sud team.

Customer review rating 5.0/5

Sarah B. Families - Confirmed reviews ALL

We stay regularly due to hospital visits but this time we also had my mum and her dog with us as she is on holiday. As always lovely welcome from Florent and Carlos ensuring rooms were as requested and that our dog was happy. Had a drink in the evening and enjoyed the wine recommended by Florent. When I took my husband to hospital next day and returned for mum to check out, Teo made sure all was well with my husband and dealt with our check out and next booking efficiently. We are always so grateful for the staffs kindness and care as it is a stressful time for us.

Dear Ms B., We are grateful for your kind review. It was a pleasure to welcome you and your family in our hotel once again. We are delighted to have been able to satisfy you and will continue to do our utmost to provide the best service to our customers. Have a nice day. The Mercure Toulouse Sud team.

Customer review rating 4.0/5

Poulamee G. B. Business - Confirmed reviews ALL

Hello , I have been to this hotel since an year now -love the location, the view and the room ans amenities. I came last sept and enjoyed the stay throughly !! This time i booked thus hotel and luckily got the same room. However this time the Ac didn't work for 2 days and was absolutely suffocating. When i opened the window a lot of mosquitos !! 2ndly we observed that 2 days we got reheated and almost burnt hashbrown and sausages !! Totally unacceptable!! There was no compensation offered even after raising the complaints !

Dear Mrs Poulamee, Thank you very much for reviewing your recent experience in our hotel Mercure Toulouse. It was a pleasure welcoming you once again. We are sorry that you were not completely satisfied. Your feedback will enable us to implement corrective measures as part of our continuous improvement process. We hope that you will be pleasantly surprised by our progress on the points you mention next time. Have a nice day. The Mercure Toulouse Sud Staff.

Customer review rating 5.0/5

Ernesto I. Business - Confirmed reviews ALL

Courtesy, clean rooms, relaxing atmosphere, good breakfast with fresh food.

Dear Mr I., Thank you very much for sharing such a positive review regarding your recent experience in our hotel. We are glad to see that you were pleased with the service provided and are looking foward to welcoming you once again. Best regards. The Mercure Toulouse Sud Team.

Customer review rating 4.5/5

Philip H. Friends - Confirmed reviews ALL

Nice room, good facilities and a nice Brasserie next door

Dear Philip, Thank you for this excellent review! We are delighted to hear that you enjoyed your stay and felt comfortable in our rooms. Special mention to Vincent and his sense of hospitality who will be pleased to read your review. Our staff looks forward to welcoming you back in the future ! Best regards, The Mercure Toulouse Sud Team.

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Other web-users rate our hotel

  • 141 reviews 8.7/10 Location
  • 293 reviews 8.2/10 Room
  • 433 reviews 9.7/10 Service
  • 6 reviews 6.7/10 WiFi
  • 161 reviews 8.3/10 Breakfast
  • 107 reviews 9.3/10 Cleanliness
  • 88 reviews 9.4/10 Vibe
  • 46 reviews 9/10 Amenities

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