Mercure Jakarta Gatot Subroto 4 stars

Name: Mercure Jakarta Gatot Subroto | Modern Business Stay with Easy Access to Jakarta CBD - ALL
Address: Jalan Gatot Subroto Kav. 1, Kuningan Barat, Jakarta Selatan, JAKARTA, 12790, ID
Telephone: +622150825400
Rating: 4.9

Customer review rating (ALL Rating) 4.9/5 2,263 reviews

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Jalan Gatot Subroto Kav. 1, Kuningan Barat, Jakarta Selatan, 12790 JAKARTA, Indonesia

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Mercure Jakarta Gatot Subroto

Hotel for travellers looking for local and authentic experiences

Novelty among the top-notch properties of south Jakarta. Conveniently located in the golden triangle area of business, Gatot Subroto. Accessible via Jl. Gatot Subroto and Jl. Kapten Tendean, with direct access to Jakarta inner ring road highway, 10 minutes to Whoosh Halim Station, close to diplomatic establishments and only 35 minutes drive from Soekarno Hatta International Airport. Providing 403 modern and superbly designed rooms, overlooking the glamorous urban scenery, ensuring comfort and serenity.

Beyond its prime location, city views, and modern facilities, the hotel is committed to sustainability through its partnership with Green Key. It supports eco-friendly practices in water, energy, waste, cleaning, and sustainability education.

Come and stay in one of our comfortable rooms. Chill out with colleagues in our restaurant and lounge and bar. My team and I will take care of you and make you feel welcome at the Mercure Jakarta Gatot Subroto

Koko BASKORO, Hotel Management

Hotel extras

The hotel is a short drive from Soekarno Hatta International Airport.
Enjoy easy access to Pancoran, Kuningan, Rasuna Said, and Semanggi.
Take the first exit towards Semanggi from the Inner Ring road.
The hotel is 10 min by foot from Dirgantara Monument in Pancoran.
Dine in style at our restaurant with amazing views of Jakarta.

Our accommodation(s)

Room

Superior Room with 1 Double Bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Superior Room with 2 Single Beds

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Privilege Room with 1 Double Bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Privilege Room with 2 Single Beds

3 pers. max
31 m² / 333 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Executive Room with 1 Double Bed

3 pers. max
34 m² / 365 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Suite

Family Suite With 1 Kingsize Bed

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Executive Suite with 1 King Size Bed

3 pers. max
67 m² / 721 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Studio

Studio Executive Suite 1 Double Bed with Shower

3 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Studio

Studio Executive Suite with 1 Double Bed

3 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Studio

Studio Executive Suite With 2 Single Beds

3 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Hotel location

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1, Kuningan Barat, Jakarta Selatan
12790 JAKARTA
Indonesia

GPS:-6.239133, 106.828591

+62 21 50825400

+62 21 50825401

MAMPANG KUNINGAN

Highway exit

Access: 2.4 km / 1.49 mi 4 min walk / 14 min drive

Satria Mandala

Museums

Access: 4 km / 2.49 mi 30 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

Senopati, Kuningan and Tebet

Restaurant and cafe district

Kuningan, Sudirman and Thamrin

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

FLORA

Enjoy the diversity of cuisines from both local and international. The restaurant offers an extensive selection of menu which you may explore them by scanning the barcode placed on each table.

GRAND CAFE

Located on the 7th floor, Grand Cafe Restaurant serves the delicacy of multi-cultural dishes to perfection. Each menu adopted the idea of Chinese cuisines with modern twist infused with Indonesian-inspired recipes.

WAYANG CAFE

A perfect stop-by coffee shop for those in the search for an idyllic coffee and chilling experience right in the heart of downtown Jakarta

Batavia Lounge

Our warm and inviting lounge is the perfect place to gather for casual meetings, private events or evening cocktails.

GILLI POOL BAR

Currently unavailable

Located in 17th floor, The Gili pool bar is a great place to hang out, chat with other guests and enjoy the sunrise

Borobudur Lounge

This executive lounge is dedicated to socially correct guests and the lounge itself mapped out to complement Jakarta's most sophisticated gathering space that embodies understated and contemporary feel.

Whiterock Terrace

Non contractual photo

One of Restaurant and Bar in a fantastic spot with cozy atmosphere and an ideal place to unwind and culinary delight. Provide convenient and enjoyable dining and drinking option right on the premises.

Meetings & Events

Number of Meeting Room: 16
Surface of the largest room: 227 m² / 2443 sq ft
Maximum seats capacity: 84
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.9/5 2,263 reviews

Arie V. Business - 7/3/2026 Confirmed reviews ALL

Dear Mr Arie V., Thank you very much for taking the time to share your positive review. We are delighted to know that you had a great stay with us and that your experience met your expectations. Your feedback is truly appreciated, and we sincerely hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Warm regards, Martha Indriana Sr. Marcom Executive, Mercure Jakarta Gatot Subroto

W. G. W. Solo - 7/1/2026 Confirmed reviews ALL

Dear Mr. W. Thank you very much for your kind review. We are delighted to hear that you enjoyed the beautiful room view, the peaceful ambiance, and the comfort of your room at Mercure Jakarta Gatot Subroto. We’re also pleased that you enjoyed the food at our restaurant. Your kind feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay soon Sincere regards, Dwi Fendy Apriansyah Front Office Manager

Idham D. Business - 6/28/2026 Confirmed reviews ALL

Dear Mr. Idham D., Thank you very much for taking the time to share your positive review. We are delighted to know that you had a great stay with us and that your experience met your expectations. Your feedback is truly appreciated, and we sincerely hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Warm regards, Martha Indriana Sr. Marcom Executive, Mercure Jakarta Gatot Subroto

Siti M. Solo - 6/24/2026 Confirmed reviews ALL

Some of the male staff were not very friendly, especially the male receptionist who uses a blue iPhone 17 (I forgot his name). He was very unfriendly. Also, the male staff member who delivered my food was rude. I was unable to open the Grab locker because the driver did not provide me with the access code. The security staff told me to wait in my room and said that a staff member would bring the food to my room. However, when the food was delivered, the staff member seemed angry that I had not come downstairs to collect it myself. This made me feel uncomfortable, especially since I was only following the instructions given by the security staff.

Dear Ms. Siti M., Thank you for taking the time to share your feedback. Please accept our sincere apologies for the uncomfortable experience you had during your stay, especially regarding the unfriendly attitude from our team members and the handling of your food delivery. We regret to learn that the communication and coordination between our team did not meet your expectations. This is certainly not the standard of service we aim to provide. Your feedback has been taken seriously and will be followed up with the related departments, including Front Office and Security for immediate evaluation and improvement. We truly appreciate your feedback as it helps us improve our service quality. We hope to have the opportunity to welcome you back and provide a much better experience in the future. Warm regards, Martha Indriana Sr. Marcom Executive, Mercure Jakarta Gatot Subroto

Suresh D. Business - 6/24/2026 Confirmed reviews ALL

I wanted to share my feedback regarding my recent experience, as it was unfortunately not at the level I would expect from an Accor hotel. On the night in question, I was unwell and called room service to order a tuna and egg sandwich on brown bread, a fruit platter, and two Coca-Cola Zero. As I am diabetic, the brown bread request was important to me, not just a preference. After waiting for one hour, the food had still not arrived. I followed up twice, and eventually the order arrived at around 10:15 pm. However, the sandwich was prepared with white bread, and the omelette was served separately instead of as ordered. The staff member who delivered the food seemed to understand the mistake and tried several times to contact his supervisor in front of me to arrange for the food to be re-prepared. Unfortunately, no one answered his calls. At that point, as I was sick and needed to sleep, I told him I could not wait another hour and would go to bed without dinner. This was a very disappointing experience. When a guest is unwell and makes a specific dietary request, especially for medical reasons, the order should be handled with much more care and urgency. I also had the spa, but the experience was not up to the expected professional standard. The therapist appeared more focused on upselling her than on providing a genuine, professional treatment experience. The only positive point I would like to highlight is Lila from the Front Office. She was polite, helpful, and professional, and I genuinely appreciated her assistance. I am sharing this feedback because I believe these issues need to be addressed seriously. This is not the level of service I associate with Accor, and I hope the management team will review both the room service handling and the spa experience to ensure future guests do not face the same situation.

Dear Mr. Suresh D., Thank you for taking the time to share your detailed feedback. Please accept our sincere apologies for the disappointing experience you had during your recent stay, especially regarding the delay and incorrect handling of your room service order, as well as the spa experience that did not meet your expectations. We fully understand that your request for brown bread was related to a specific dietary requirement and should have been handled with greater care, urgency, and proper communication. Your feedback has been taken very seriously and will be reviewed with our Food & Beverage, Room Service, and Spa teams to ensure immediate improvement and to prevent similar situations from happening again. We also apologize for the WiFi connection issue and appreciate your comments regarding the breakfast selection. These points will be shared with the related departments for further evaluation. On a positive note, we truly appreciate your kind recognition of Lila from our Front Office team. Your compliment will certainly be shared with her. Once again, we sincerely regret that your experience did not reflect the level of service expected from Accor. We hope to have the opportunity to regain your trust and provide you with a much better experience in the future. Warm regards, Martha Indriana Sr. Marcom Executive, Mercure Jakarta Gatot Subroto

Web-users rating

Other web-users rate our hotel

400 reviews 8.9/10 Location
2,013 reviews 9.6/10 Room
3,743 reviews 9.6/10 Service
103 reviews 9.8/10 WiFi
2,319 reviews 9.6/10 Food
1,348 reviews 9.7/10 Breakfast
849 reviews 9.7/10 Cleanliness
637 reviews 9.3/10 Amenities

56 reviews 9.2/10 Location
106 reviews 9.5/10 Room
156 reviews 9.2/10 Service
11 reviews 9.6/10 WiFi
60 reviews 9.5/10 Cleanliness
58 reviews 9.5/10 Food
37 reviews 9.8/10 Breakfast
35 reviews 9.3/10 Amenities

14 reviews 8.8/10 Location
94 reviews 9.7/10 Room
124 reviews 9.9/10 Service
48 reviews 9.7/10 Cleanliness
46 reviews 9.7/10 Food
42 reviews 9.1/10 Amenities
30 reviews 9.8/10 Breakfast
22 reviews 9.4/10 Vibe

21 reviews 9.1/10 Location
81 reviews 9.8/10 Room
97 reviews 9.6/10 Service
43 reviews 9.8/10 Cleanliness
29 reviews 9.5/10 Food
27 reviews 9.7/10 Breakfast
18 reviews 9.2/10 Amenities
17 reviews 9.6/10 Vibe

19 reviews 8.8/10 Location
44 reviews 9.2/10 Room
61 reviews 9.7/10 Service
28 reviews 9.6/10 Cleanliness
19 reviews 9.4/10 Amenities
15 reviews 9.5/10 Food
12 reviews 9.8/10 Breakfast
7 reviews 9.6/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

The Mercure Jakarta Gatot Subroto provides a range of facilities for your comfort:

Free high-speed Wi-Fi
On-site car park
Buffet breakfast for an additional fee
Air conditioning
Satellite/cable color TV
Wheelchair accessibility
Indoor swimming pool
Spa and Fitness center
Restaurants: Flora, Grand Cafe, and Wayang Cafe
Bars: Batavia Lounge, Gili Pool Bar, Borobudur Lounge, and Whiterock Terrace
Concierge and 24/7 room service
Laundry and dry cleaning services
Shuttle service for an additional fee
16 meeting rooms and wedding ballroom

What dining options are available?

What are the check-in and check-out times?

Check-in at the Mercure Jakarta Gatot Subroto is from 02:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Jakarta Gatot Subroto regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.