Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,357 reviews

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Novotel London Stansted Airport - Image 1
Novotel London Stansted Airport - Image 2
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Round Coppice Road, CM24 1SF STANSTED, United Kingdom

Description

Hotel extras

  • The 22 sqm rooms are light, airy with a desk, chair, a 55 inchTV, mini fridge, safe and WiFi

  • 8 fully-equipped air conditioned meeting rooms for up to 250 guests

  • Regular shuttle to airport terminal during their operating hours

  • Bar, restaurant serving international cuisine and garden with patio area

  • Over 500 onsite parking spaces for all guests

Our accommodation(s)

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Telephone
Fax +44 1279 665750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,357 reviews

Customer review rating 5.0/5

Paul S. Couples - Confirmed reviews ALL

Always use Novotel Stansted for overnight stay & parking. It marks the beginning of our holiday. We enjoy the accessibility & the restaurant bar area. Always friendly & professional staff.

Dear Guest, Thank you for choosing Novotel London Stansted Airport as the start of your holidays and for sharing such kind feedback. We are delighted that our convenient location and the comfort of our restaurant and bar contribute to a smooth beginning to your travels. It is especially pleasing to hear your appreciation for the friendliness and professionalism of our team. Providing welcoming service and a relaxing environment is central to our values. We look forward to welcoming you back for another seamless stay and park experience. Kind regards, Guest Relations Team

Customer review rating 3.5/5

Marko L. Business - Confirmed reviews ALL

All good except politness of a bus drivers and brakefast is so so. Rooms are good and stuff of the hotel is also professional.

Dear Marko, Thank you for sharing your feedback and for highlighting the comfort of our rooms and the professionalism of our team. We are pleased to know these aspects contributed positively to your stay. We are sorry to learn that parts of your experience did not meet expectations. Your comments about breakfast have been passed along to our kitchen team so they can focus on enhancing quality and variety. We also regret that your interactions with transport staff fell short of the courteous service we aim to provide. Our goal is for every stage of the journey to reflect the high standards our guests expect. We appreciate your insights and hope to have the opportunity to welcome you back for a more seamless visit. Kind regards, Novotel London Stansted Airport

Customer review rating 5.0/5

Jill L. Couples - Confirmed reviews ALL

Efficient check in, courteous staff in restaurant. Neither lifts working in the morning, no signage to tell you out of service, informed reception and they were very dismissive and no offer to help with luggage, disappointing

Dear Jill, Thank you for sharing your feedback and for highlighting the efficient check-in and the courteous service in our restaurant. We are pleased to know these aspects met your expectations. We are sorry to learn about the difficulties you encountered with the lifts and the lack of assistance you experienced. Your comments have been passed to our maintenance team for prompt attention, and we remain committed to delivering a seamless and considerate experience that reflects our standards. We appreciate your insights and hope to have the opportunity to welcome you back for a much improved visit. Kind regards, Novotel London Stansted Airport

Customer review rating 5.0/5

Thomas N. Couples - Confirmed reviews ALL

Excellent service, comfortable rooms and great location

Dear Thomas, Thank you for sharing such positive feedback. We are delighted that you enjoyed the service, found the rooms comfortable, and appreciated our location. Providing a welcoming stay with attentive hospitality is at the heart of our approach, and it is wonderful to know this came through during your visit. We look forward to the pleasure of welcoming you back to Novotel London Stansted Airport. Kind regards, Guest Relations Team

Customer review rating 4.0/5

David H. Families - Confirmed reviews ALL

Decent value

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel London Stansted

Other web-users rate our hotel

  • 1,272 reviews 8.4/10 Location
  • 1,700 reviews 7.3/10 Room
  • 1,919 reviews 9.2/10 Service
  • 20 reviews 6.6/10 WiFi
  • 772 reviews 7/10 Cleanliness
  • 524 reviews 8.4/10 Breakfast
  • 520 reviews 5.3/10 Value

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