Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 1,370 reviews

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Novotel London Stansted Airport - Image 1
Novotel London Stansted Airport - Image 2
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Round Coppice Road, CM24 1SF STANSTED, United Kingdom

Description

Hotel extras

  • The 22 sqm rooms are light, airy with a desk, chair, a 55 inchTV, mini fridge, safe and WiFi

  • 8 fully-equipped air conditioned meeting rooms for up to 250 guests

  • Regular shuttle to airport terminal during their operating hours

  • Bar, restaurant serving international cuisine and garden with patio area

  • Over 500 onsite parking spaces for all guests

Our accommodation(s)

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Telephone
Fax +44 1279 665750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,370 reviews

Customer review rating 1.5/5

Neil H. Business - Confirmed reviews ALL

Hotel was extremely hot, despite AC on maximum cooling. Rooms look tired. Restaurant very average.

Dear Neil, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet expectations. We understand your concerns about the room condition and overall comfort, and we have shared these observations with our maintenance team for immediate attention. In particular, your comments regarding the air conditioning have been passed on so the matter can be addressed promptly. We also appreciate your remarks about the restaurant, and we have relayed your feedback to our kitchen team to support ongoing improvements. Providing a comfortable stay and consistently high-quality dining is important to us, and we regret that this was not your experience. We value your comments and hope to have the opportunity to better serve you in the future at Novotel London Stansted Airport. Best regards, Novotel Stansted Team

Customer review rating 5.0/5

Lois W. Families - Confirmed reviews ALL

Great hotel, clean and well located. Breakfast was fab! Didn’t realise there was a charge for the shuttle bus to the terminal so would be helpful to make that clearer.

Dear Lois, Thank you for sharing your feedback. We are delighted to hear you found the hotel comfortable, clean, and conveniently located, and that you enjoyed the breakfast. We appreciate your comment regarding the shuttle. The service is run by an independent provider, and the fare helps ensure frequent, dependable transfers by covering operational costs and maintaining quality. We are committed to improving how these charges are communicated during booking, and your perspective will be taken into account as we continue to review guest transport options. We look forward to welcoming you back to Novotel London Stansted Airport. Kind regards, Guest Relations Team

Customer review rating 5.0/5

Patricia D. Couples - Confirmed reviews ALL

Relaxing stay before flight on holiday

Dear Patricia, Thank you for sharing your feedback. We are delighted to hear that you enjoyed a comfortable and relaxing stay before your flight. Providing a restful experience for travelers is important to us, and we are pleased that this aligned with your expectations. We look forward to welcoming you back to Novotel London Stansted Airport soon. Kind regards, Novotel London Stansted Airport Team

Customer review rating 4.5/5

Carlmr B. Business - Confirmed reviews ALL

Clean rooms friendly staff amd good location. Food choice and quality was good too

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Neal S. Couples - Confirmed reviews ALL

Very welcoming reception staff. Offered us 2 free drinks as returning customers for our trip to celebrate my birthday

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 1,258 reviews 8.4/10 Location
  • 1,691 reviews 7.5/10 Room
  • 1,945 reviews 9.2/10 Service
  • 19 reviews 6.8/10 WiFi
  • 781 reviews 7.3/10 Cleanliness
  • 508 reviews 5.4/10 Value
  • 500 reviews 8.4/10 Breakfast

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