Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 1,453 reviews

Novotel London Stansted Airport - Image 1
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Description

Hotel extras

  • Our bright and airy rooms are 17 sqm, feature a separate work area, a 55 inch LCD TV and WiFi

  • 8 fully-equipped meeting rooms for up to 250 guests

  • Easy access shuttle running every 30 minutes

  • In-house bar & restaurant serving international cuisine

  • Over 500 onsite car parking spaces for all guests

Our accommodation(s)

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,453 reviews

TripAdvisor Rating  4.5/5  1,468 reviews

Certificate of excellence 2024

Great service from Otis

TripAdvisor rating 5.0/5

jairaajb TripAdvisor review

The service here was amazing. We checked in late and was served by a gentleman named Otis who went above and beyond to ensure we were comfortable. We were also very cheeky and asked if there was any possibility of us getting some biscuits for our tea in our room although the bar was closed. He went well out of his way to get us a variety, so a huge shout out to him and his service. Comfortable rooms, beds and clean too.

Dear Jairaaj Thank you for your kind review. Also, thank you for mentioning Otis who went above and beyond to ensure you were comfortable. Otis will be delighted with your feedback. I am pleased you found your room and bed both clean and comfortable. The team look forward to welcoming you back to the hotel in the future.

Pleasant hotel with accommodating staff, particularly Otis!

TripAdvisor rating 5.0/5

Sebastian B TripAdvisor review

Nice hotel with a nice restaurant. Conveniently placed next to Stansted airport and has a reasonably priced shuttle that will take you to the terminal. Our room had a nice view for plane spotting, with the departing aircraft visible when climbing. All round very pleasant. The best part of the hotel was Otis in reception, he was very helpful and accommodating during our stay. He was also very nice to speak to and quite enthusiastic even late at night. Thank you very much Otis! I will be returning given the opportunity.

Dear Sebastian Thank you for your kind review. Also, thank you for mentioning Otis on reception who was very helpful and accommodating during your stay. Otis will be delighted with your feedback. I am pleased you found both the hotel and restaurant nice. I am also pleased you found the hotel convenient for Stansted airport and your room had nice views of the departing aircraft. The team look forward to welcoming you back to the hotel in the future.

Outstanding reception staff at Novotel Stansted,

TripAdvisor rating 5.0/5

Mummymasson3 TripAdvisor review

I’m a regular at the Novotel for work, and it’s lovely being welcomed by Otis, who always remembers me and goes out of his way to ensure my stay is perfect and I have every thing I need. The beds are super comfy and I always sleep well, feeling safe, which is hugely important to me while travelling for work! Look forward to my next trip!

Dear Mrs Masson Thank you for your kind review, and for being a regular guest at the hotel. Also, thank you for mentioning Otis who always remembers you and ensures your stay is perfect. Otis will be delighted with your feedback. I am pleased you find the beds super comfy, sleep well and feel safe while at the hotel which is important to you. The team look forward to welcoming you back to the hotel in the future.

Nothing was any trouble to the staff,so very helpful and polite,

TripAdvisor rating 5.0/5

Andrew Gerard W TripAdvisor review

Fantastic experience,the staff were so very good especially the reception man named Otis,who looked after us amazingly, will definitely be stopping there again when we fly from Stansted,and will recommend this hotel to all of our friends and family,

Dear Andrew Thank you for your kind review. Also, thank you for mentioning Otis who welcomed you to the hotel. Otis will be delighted with your feedback. I am pleased you had a fantastic experience, and would recommend the hotel to all of your friends and family. The team look forward to welcoming you back to the hotel in the future.

Quite normal with dissapointment

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

I was dissapointed with the price of the shuttle bus. I just visited to drop my luggage before check in and went to London, then it costed 8 Euro. Total 16 Euro. The shuttle like to rental car village of other airport doesn't cost for similar distance. No 2nd stay, I suppose and no recommendation to others.

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Other web-users rate our hotel

  • 1,237 reviews 8.1/10 Location
  • 1,726 reviews 7.2/10 Room
  • 1,701 reviews 8.8/10 Service
  • 20 reviews 6.9/10 WiFi
  • 783 reviews 6.7/10 Cleanliness
  • 559 reviews 7.6/10 Breakfast
  • 535 reviews 4.5/10 Value
  • 41 reviews 8.6/10 Wellness Area

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