Mercure Lyon Genas Eurexpo hotel 4 stars

Customer review rating 4.5/5 1,919 reviews

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Mercure Lyon Genas Eurexpo hotel
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+ 13 Services

Hotel extras

  • Located 5 minutes from Eurexpo and 10 minutes from Saint Exupéry Airport. Shuttle service.

  • Restaurant Coté onsite, seasonal cuisine, fresh produce w/ a local flavor.

  • COTE restaurant with elegant seasonal cuisine. Le Barême bar lounge.

  • Covered car park

  • Baby football, Arcade terminal, bike

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • LYON SAINT EXUPERY Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Lyon Genas Eurexpo hotel

36 Rue Antoine Pinay
69740 genas
france

Tel: +33478400202

Fax: (+)4/78902353

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT EXUPERY At 10km / 6 miles - Shuttle paying

  • By train

    RHONE EXPRESS At 15km / 9 miles

  • By train

    SAINT EXUPERY At 10km / 6 miles

GPS :45.7293, 4.987568

Our accommodation(s)

Enjoy our quiet, spacious rooms for 1 or 2 people, with a large double bed or twin beds, flat-screen TV, minibar, desk and fiber-optic WIFI. Our rooms have been fully renovated to offer the best in comfort and design.

Our restaurants and bars

COTE

Type of cuisine: Bistronomy

In a modern, cozy setting, enjoy chef's cuisine made from fresh, seasonal produce. Our dining room team will be happy to advise you about the selection of wine that best matches the flavors. Takeaway sale

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

Non contractual photo

LE BAREME

Meet your friends or colleagues in a pleasant lounge area to have a coffee or enjoy one of our original cocktails or gourmet wines. In summer, relax and enjoy our comfortable terrace with a freshly made aperitif.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 70

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
Mercure Lyon Genas Eurexpo hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,919 reviews

tripadvisor

TripAdvisor Rating 4.0/5

243 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay ans close to Airport

Customer review rating 4.5/5

D. Families - 24/07/2021 Confirmed reviews ALL

We didn't want to sleep at the airport hotel so we chose these one. Hotel with a pool is a must before departure !! Thanks

Dear DIANE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

potential for improvements

Customer review rating 2.5/5

Anonymous Business - 15/07/2021 Confirmed reviews ALL

price-performance ratio poor, too expensive for the offered value poor room cleaning missing international tv channels

Dear IVO FRANZ S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good care

Customer review rating 5.0/5

Nathalie Business - 14/07/2021 Confirmed reviews ALL

The team took great care of my early departure and organized a take away breakfast.

Dear NATHALIE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Albert Business - 08/07/2021 Confirmed reviews ALL

Great staff

Dear ALBERT V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

DISAPOINTED

Customer review rating 2.5/5

Clemence Business - 13/03/2021 Confirmed reviews ALL

Room very noisy Room service : quality of food unacceptable

Dear JEROME C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good

Customer review rating 2.5/5

Anonymous Business - 18/01/2021 Confirmed reviews ALL

The shower of the room was not at all comfortable, the regulator of the heating system broken. The room was smelling cigarette. I take rooms at Mercure more often, but this time it was not as good as I had. Thanks in advance

Dear AHMAD HAMID B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.0/5

B. Families - 21/12/2020 Confirmed reviews ALL

Resting in a hotel prior to fly is not that enjoyable but we appreciated our stay

Dear EDOUARD B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Anonymous Business - 15/12/2020 Confirmed reviews ALL

super

Monsieur D., Quel charmant témoignage, nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Genas Eurexpo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

It was a good week

Customer review rating 5.0/5

Jose M. Business - 04/10/2020 Confirmed reviews ALL

Well located and nice staff

Dear JOSE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good Service !!!

Customer review rating 5.0/5

Michael M. Friends - 27/08/2020 Confirmed reviews ALL

Excellent Service from the Hotel, secure Storage of our Motorcycles and Luggage !!

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good final of our Tour de France

Customer review rating 5.0/5

Marc S. Families - 21/08/2020 Confirmed reviews ALL

We stayed 4 days 3 nights at the hotel - was a good end of our trip 2020 under the influence of „Covid19“ - conveniently located for us - pool - Restaurant - bar ; all we needed

Dear MARC S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location for us

Customer review rating 4.5/5

Anthony Families - 09/08/2020 Confirmed reviews ALL

Very resfull, good amenities, lovely restaurant and good breakfast

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient and comfortable

Customer review rating 4.0/5

John Couples - 21/07/2020 Confirmed reviews ALL

Friendly and helpful staff.

Dear JOHN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not suitable as a stay near Lyon airport

TripAdvisor rating 3.0/5

951rodp Business - 25/12/2019 TripAdvisor review

I stayed overnight here between dropping my rental car at Lyon airport (LYS) in the evening and flying from LYS next morning. This hotel came up when I searched for an Accord hotel near LYS and it has a week-day for-pay shuttle service. (It's a 15-minute drive in good traffic.) When I arrived at the hotel it was deserted. No one. No music, Nothing. I rang the bell at reception several times but it took 10 minutes for someone to arrive and check me in. By the time he arrived, there were three of us waiting. I had been advised by e-mail that the hotel restaurant was closed that night and I asked for options. I was told there was a restaurant 5 minutes away by car (I didn't didn't have one), McDonald's 100m away, or a cold plate at the bar. It was raining hard so I had the cold plate (which was quite good) with my complimentary glass of wine. The room was very comfortable and I slept well. I had asked for a taxi to be ordered for 0830 next morning, but when I went to the lobby at 0820 it had not been ordered. t was Sunday morning and several taxi companies could not provide a car. I eventually made it to LYS in time for my flight but this was far from my best Mercure experience.

Good value for money

TripAdvisor rating 4.0/5

Buckjack02 Couples - 30/10/2019 TripAdvisor review

The hotel matches the standards of the Accord network. A good mark for the restaurant where we had dinner: “tartelette de brocolis et gambas flambées”, “tartare de boeuf”, “dos de cabillaud au lait de coco”, “café gourmand”. Everything fine with only some reservation towards the “tournedos de rumsteck Montana” which requested some chewing. On the wine list, most of the “reds” are overpriced. At reasonable price, choose the “Côtes du Rhône” or the “Côtes du Roussilon”. Also, to notice that the bar offers a selection of beers locally brewed although it is still regrettable that no alcohol-free beer is available.

Fine hotel

TripAdvisor rating 5.0/5

Wanderer300073 Couples - 05/06/2019 TripAdvisor review

Everything was fine. Easy incheck, fine room, bathroom clean and frech. Bar and resturang exelent service and meny. The food perfect made. Parking outsider and indoor garage. Good for cars whit holiday stoff.

Weekend stopover in a Business Hotel

TripAdvisor rating 5.0/5

FrancoPhile17 Couples - 19/07/2018 TripAdvisor review

Recently built, this is an excellent hotel in the business district with weekday prices to match which makes it an excellent hotel for a good value weekend leisure stopover for this retired couple. Reception on both occasions that we stopped over were very courteous and pleasant. The public areas feel spacious through reception and bar to a restful restaurant/breakfast room. Rooms are stylish and practical apart from the shower which defies logic. Windows open with a great view of Lyon on the South side and aircon works well. Did not sample supper, but breakfast was plentiful, varied and enjoyable. Very accessible from junction 8 on the Lyon Peripherique with secure parking, it is a convenient half mile from the motorway so we slept very soundly on comfortable beds. Will be delighted to make another weekend return.

Overnight airport hotel in Lyon

TripAdvisor rating 4.0/5

Stephen P Solo travel - 18/05/2018 TripAdvisor review

A very warm welcome and coffee whilst I waited for my room to be ready. Evening meal in the restaurant was good with ample choice. Shuttle bus to the airport is not free but at 5 euros is well worth it - and almost certainly cheaper than a taxi Bedroom (privilege) was spacious and was what I expected having stayed in similar rooms in Mercure hotels before

Dear Stephen P, We would like to thank you for taking some times describing your stay at Mercure Lyon Eurexpo Genas and COTé, Le Restaurant. Indeed, our shuttle service is pretty cheap, compared to a taxi fare to and from LYS airport. For your next trip to Lyon, do not hesitate to book our most spacious bedroom, the Suite Privilege, we are pretty sure you will enjoy it’s refreshing decor. So see you again in Genas, Best regards. Corinne SAINRAT General Manager General Manager

Luxury at a good price

TripAdvisor rating 5.0/5

ITFCDragon Couples - 28/10/2017 TripAdvisor review

We stopped off here on our drive south and chose it because we wanted to visit the 'new' Lyon football stadium which is only a five minute drive away. The hotel is brand new and therefore very smart . The decor is quirky and works well and the hotel has an outside pool. Our room was very spacious. The staff were very attentive and efficient. We ate in the comfortable bar and the food was very good and very reasonably priced.

Dear Guest, Thank you for your review about recent stay at Mercure Lyon Genas Eurexpo and good words about our location and Hotel. It makes us happy reading you enjoyed your stay and service overall. Our staffs goal is to have all of our guests satisfied with their stay and we cannot wait for you to come back soon! Sincerely. Corinne Sainrat General Manager

A pleasant stay

TripAdvisor rating 5.0/5

GruncleBenno Couples - 10/10/2017 TripAdvisor review

A Brand new hotel in an easy to find area with great staff and wonderful service. The breakfast was exceptional and I'll recommend this hotel to all my friends. I'll stay here on my next visit to France.

Dear Sir, Thank you very much for a lovely review about your recent stay in Mercure Lyon Genas Eurexpo. We appreciate it very much. It makes us happy reading you enjoyed your stay, breakfast choice and service overall. Please do not hesitate to book us for your next trip! Yours Sincerely. Corinne Sainrat. General Manager.

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