Mercure Lyon Genas Eurexpo hotel 4 stars

Customer review rating 4.5/5 2,042 reviews

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Mercure Lyon Genas Eurexpo hotel
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+ 20 Services

Hotel extras

  • Located 5 minutes from Eurexpo and 10 minutes from Saint Exupéry Airport. Shuttle service.

  • Restaurant Coté onsite, seasonal cuisine, fresh produce w/ a local flavor.

  • COTE restaurant with elegant seasonal cuisine. Le Barême bar lounge.

  • Covered car park

  • Baby football, Arcade terminal, bike

Hotel location

Mercure Lyon Genas Eurexpo hotel

36 Rue Antoine Pinay
69740 genas
france

Tel: +33478400202

Fax: (+33)4/78902353

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT EXUPERY At 10km / 6 miles - Shuttle paying

  • By train

    RHONE EXPRESS At 15km / 9 miles

  • By train

    SAINT EXUPERY At 10km / 6 miles

GPS :45.7293, 4.987568

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 84 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 3 connecting rooms
    • 84 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Arabic
    • English
    • Spanish
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
Access to property
  • Shuttle
    • LYON SAINT EXUPERY Additional charge
    • LYS Additional charge
  • OUTDOOR SECURE CAR PARK
    • On site
    • 60 parking spaces
    • Private
    • Electric car recharging units 22 kVA
    • TESLA recharging units
    • Parking opened 24/7
  • PARKING GARAGE
    • On site
Well-being
  • Swimming Pool
    • Outside
  • FITNESS CENTER
    • On site

Our accommodation(s)

Enjoy our quiet, spacious rooms for 1 or 2 people, with a large double bed or twin beds, flat-screen TV, minibar, desk and fiber-optic WIFI. Our rooms have been fully renovated to offer the best in comfort and design.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 70

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
Mercure Lyon Genas Eurexpo hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,042 reviews

TripAdvisor Rating 4.0/5

253 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good access to all routes.

Customer review rating 4.0/5

John Couples - 10/10/2021 Confirmed reviews ALL

Pleasant and friendly.

À la maison

Customer review rating 5.0/5

H. Business - 08/10/2021 Confirmed reviews ALL

Charmante attention

Customer review rating 5.0/5

Anonymous Couples - 10/09/2021 Confirmed reviews ALL

Personnel au top

Monsieur B., Nous vous remercions pour ce charmant témoignage suite à votre séjour à Hôtel Mercure Lyon Genas Eurexpo. C’est avec grand plaisir que nous recevons vos compliments. Merci d'avoir mis en avant de notre équipe. Votre message est une vraie récompense pour notre team qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau pour un autre séjour réussi. Bien à vous

Mercure Genas

Customer review rating 4.0/5

F Business - 07/09/2021 Confirmed reviews ALL

Hotel is clean, quality of the food is very good and staff very professional

Dear FRANCESCO L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overall fine for the purpose of my trip

Customer review rating 4.0/5

Anonymous Business - 03/09/2021 Confirmed reviews ALL

Fine.

Dear BENEDIKTE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Modern hotel

Customer review rating 4.0/5

Lincur Couples - 06/08/2021 Confirmed reviews ALL

We stayed one night at the Mercure Genas. We were pleasantly welcomed by the lady at the front desk. The room was very nicely decorated, we had a good nights rest because of the comfy bed, it had a bathroom which could use a good cleaning, specifically in the shower and the room was well insulated, so we were not bothered by outside noise. The breakfast was quite extensive and delicious. Overall a nice stay in Genas.

Dear LINDSAY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay ans close to Airport

Customer review rating 4.5/5

D. Families - 24/07/2021 Confirmed reviews ALL

We didn't want to sleep at the airport hotel so we chose these one. Hotel with a pool is a must before departure !! Thanks

Dear DIANE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

potential for improvements

Customer review rating 2.5/5

Anonymous Business - 15/07/2021 Confirmed reviews ALL

price-performance ratio poor, too expensive for the offered value poor room cleaning missing international tv channels

Dear IVO FRANZ S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good care

Customer review rating 5.0/5

Nathalie Business - 14/07/2021 Confirmed reviews ALL

The team took great care of my early departure and organized a take away breakfast.

Dear NATHALIE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Albert Business - 08/07/2021 Confirmed reviews ALL

Great staff

Dear ALBERT V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

DISAPOINTED

Customer review rating 2.5/5

Clemence Business - 13/03/2021 Confirmed reviews ALL

Room very noisy Room service : quality of food unacceptable

Dear JEROME C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good

Customer review rating 2.5/5

Anonymous Business - 18/01/2021 Confirmed reviews ALL

The shower of the room was not at all comfortable, the regulator of the heating system broken. The room was smelling cigarette. I take rooms at Mercure more often, but this time it was not as good as I had. Thanks in advance

Dear AHMAD HAMID B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.0/5

B. Families - 21/12/2020 Confirmed reviews ALL

Resting in a hotel prior to fly is not that enjoyable but we appreciated our stay

Dear EDOUARD B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Anonymous Business - 15/12/2020 Confirmed reviews ALL

super

Monsieur D., Quel charmant témoignage, nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Genas Eurexpo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

It was a good week

Customer review rating 5.0/5

Jose M. Business - 04/10/2020 Confirmed reviews ALL

Well located and nice staff

Dear JOSE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good Service !!!

Customer review rating 5.0/5

Michael M. Friends - 27/08/2020 Confirmed reviews ALL

Excellent Service from the Hotel, secure Storage of our Motorcycles and Luggage !!

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not suitable as a stay near Lyon airport

TripAdvisor rating 3.0/5

951rodp Business - 25/12/2019 TripAdvisor review

I stayed overnight here between dropping my rental car at Lyon airport (LYS) in the evening and flying from LYS next morning. This hotel came up when I searched for an Accord hotel near LYS and it has a week-day for-pay shuttle service. (It's a 15-minute drive in good traffic.) When I arrived at the hotel it was deserted. No one. No music, Nothing. I rang the bell at reception several times but it took 10 minutes for someone to arrive and check me in. By the time he arrived, there were three of us waiting. I had been advised by e-mail that the hotel restaurant was closed that night and I asked for options. I was told there was a restaurant 5 minutes away by car (I didn't didn't have one), McDonald's 100m away, or a cold plate at the bar. It was raining hard so I had the cold plate (which was quite good) with my complimentary glass of wine. The room was very comfortable and I slept well. I had asked for a taxi to be ordered for 0830 next morning, but when I went to the lobby at 0820 it had not been ordered. t was Sunday morning and several taxi companies could not provide a car. I eventually made it to LYS in time for my flight but this was far from my best Mercure experience.

Good value for money

TripAdvisor rating 4.0/5

Buckjack02 Couples - 30/10/2019 TripAdvisor review

The hotel matches the standards of the Accord network. A good mark for the restaurant where we had dinner: “tartelette de brocolis et gambas flambées”, “tartare de boeuf”, “dos de cabillaud au lait de coco”, “café gourmand”. Everything fine with only some reservation towards the “tournedos de rumsteck Montana” which requested some chewing. On the wine list, most of the “reds” are overpriced. At reasonable price, choose the “Côtes du Rhône” or the “Côtes du Roussilon”. Also, to notice that the bar offers a selection of beers locally brewed although it is still regrettable that no alcohol-free beer is available.

Fine hotel

TripAdvisor rating 5.0/5

Wanderer300073 Couples - 05/06/2019 TripAdvisor review

Everything was fine. Easy incheck, fine room, bathroom clean and frech. Bar and resturang exelent service and meny. The food perfect made. Parking outsider and indoor garage. Good for cars whit holiday stoff.

Weekend stopover in a Business Hotel

TripAdvisor rating 5.0/5

FrancoPhile17 Couples - 19/07/2018 TripAdvisor review

Recently built, this is an excellent hotel in the business district with weekday prices to match which makes it an excellent hotel for a good value weekend leisure stopover for this retired couple. Reception on both occasions that we stopped over were very courteous and pleasant. The public areas feel spacious through reception and bar to a restful restaurant/breakfast room. Rooms are stylish and practical apart from the shower which defies logic. Windows open with a great view of Lyon on the South side and aircon works well. Did not sample supper, but breakfast was plentiful, varied and enjoyable. Very accessible from junction 8 on the Lyon Peripherique with secure parking, it is a convenient half mile from the motorway so we slept very soundly on comfortable beds. Will be delighted to make another weekend return.

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