Mercure Lyon Genas Eurexpo hotel

Mercure Lyon Genas Eurexpo hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,007 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located 5 minutes from Eurexpo and 10 minutes from Saint Exupéry Airport. Shuttle service.

  • Restaurant Coté onsite, seasonal cuisine, fresh produce w/ a local flavor.

  • COTE restaurant with elegant seasonal cuisine. Le Barême bar lounge.

  • Covered car park

  • Baby football, Arcade terminal, bike

Hotel location

Mercure Lyon Genas Eurexpo hotel

36 Rue Antoine Pinay
69740 GENAS
France

  • By plane

    LYON SAINT EXUPERY At 10km / 6 miles - Shuttle paying

  • By train

    RHONE EXPRESS At 15km / 9 miles

  • By train

    SAINT EXUPERY At 10km / 6 miles

GPS:45.7293, 4.987568

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COTé le restaurant

In a modern, cozy setting, enjoy chef's cuisine made from fresh, seasonal produce. Our dining room team will be happy to advise you about the selection of wine that best matches the flavors. Takeaway sale

Our accommodation(s)

Enjoy our quiet, spacious rooms for 1 or 2 people, with a large double bed or twin beds, flat-screen TV, minibar, desk and fiber-optic WIFI. Our rooms have been fully renovated to offer the best in comfort and design.

Our guest reviews

Our guest reviews for
Mercure Lyon Genas Eurexpo hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,007 reviews

TripAdvisor Rating  4.0/5  266 reviews

Certificate of excellence 2022

Weekend stay

Customer review rating 4.0/5

Albert Families - Confirmed reviews ALL

Pleasant stay - good breakfast - room too hot

Dear ALAN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable hotel - nice staff

Customer review rating 4.5/5

Pablom Families - Confirmed reviews ALL

A one night stop en-route to the Alps - nice hotel, bar, food, and staff

Dear PAUL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel with kind staff

Customer review rating 5.0/5

Aymeric L. C. Business - Confirmed reviews ALL

Stayed one night on a business trip. Room was astonishing, diner well done and breakfast tasty. Without a doubt one of the best stay I’ve experienced in a Mercure Hotel. Thanks again !

Dear Mister LE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 5.0/5

Andrew M. Families - Confirmed reviews ALL

Nice clean comfortable hotel. Great showers

Dear ANDREW M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stop off traveling from UK to Italy

Customer review rating 4.5/5

Ac Solo - Confirmed reviews ALL

Very comfortable room, well appointed and nice and quiet. Room and public areas were all very clean and the hotel has obviously had a refurbishment. Staff were great, very welcoming and helpful. Would stay again.

Dear ANDREW C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ideal location, overall good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

nice welcome, good diner. The room was clean, spacious. A shower would have been better than a bath, but it was ok.

Dear Mister Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rather old amenities for the price

Customer review rating 2.0/5

Roman E. Business - Confirmed reviews ALL

Quiete location, old rooms, limited menu in restaurant.

Dear ROMAN E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good hotel,but negative to a closec restaurant

Dear TRYGVE Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We understand your dissatisfaction, but our restaurant is open 360 days a year, it is only closed on holiday nights: Christmas and New Year's Day are among them. There is a range of quality pots to compensate for the closure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Ras

Cher Monsieur C., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. A très vite!

Well located for us to break our journey with great service & restaurant

Customer review rating 5.0/5

Therese D. Couples - Confirmed reviews ALL

Very enjoyable overnight stay, lovely room with great shower. Secure car parking put our mind at ease as we have a car full of stuff. Restaurant served really good quality meals and the service was excellent. All the staff spoke great English which does help sometimes

Good morning Madam D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

B. Couples - Confirmed reviews ALL

We stayed with you whilst travelling through France back to the UK. My only issue with the hotel was that at breakfast there was no gluten free bread available, I have always found all of the Accor group of hotels support this option however this was the second time in two days that bread was unavailable, has there been a change of policy at Accor? As a Coeliac travelling always has challenges which is why I have found Accor hotels so convenient in the past, I hope that this issue was just a temporary glitch and not a permanent shift The staff at the hotel were pleasant and helpful

Dear NIGEL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's really unlucky, we always have gluten free bread or madeleines. Sometimes the delivery takes longer than usual. The next time you come, we will have some for sure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good access to all routes.

Customer review rating 4.0/5

John Couples - Confirmed reviews ALL

Pleasant and friendly.

Dear John B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

À la maison

Customer review rating 5.0/5

H. Business - Confirmed reviews ALL

Charmante attention

Cher Monsieur H., Nous sommes heureux de lire votre avis et nous tenons à vous remercier d'avoir pris le temps de le partager. C'est toujours un plaisir de vous accueillir et faire se sentir "comme à la maison" est notre priorité pour nos clients les plus fidèles. Vous savoir comblé est une satisfaction pour nous mais nous gardons à l'esprit que c'est aussi avec les petites attentions que nous préservons nos relations privilégiées. Au plaisir de vous revoir très prochainement,

Not suitable as a stay near Lyon airport

TripAdvisor rating 3.0/5

951rodp Business - TripAdvisor review

I stayed overnight here between dropping my rental car at Lyon airport (LYS) in the evening and flying from LYS next morning. This hotel came up when I searched for an Accord hotel near LYS and it has a week-day for-pay shuttle service. (It's a 15-minute drive in good traffic.) When I arrived at the hotel it was deserted. No one. No music, Nothing. I rang the bell at reception several times but it took 10 minutes for someone to arrive and check me in. By the time he arrived, there were three of us waiting. I had been advised by e-mail that the hotel restaurant was closed that night and I asked for options. I was told there was a restaurant 5 minutes away by car (I didn't didn't have one), McDonald's 100m away, or a cold plate at the bar. It was raining hard so I had the cold plate (which was quite good) with my complimentary glass of wine. The room was very comfortable and I slept well. I had asked for a taxi to be ordered for 0830 next morning, but when I went to the lobby at 0820 it had not been ordered. t was Sunday morning and several taxi companies could not provide a car. I eventually made it to LYS in time for my flight but this was far from my best Mercure experience.

Good value for money

TripAdvisor rating 4.0/5

Buckjack02 Couples - TripAdvisor review

The hotel matches the standards of the Accord network. A good mark for the restaurant where we had dinner: “tartelette de brocolis et gambas flambées”, “tartare de boeuf”, “dos de cabillaud au lait de coco”, “café gourmand”. Everything fine with only some reservation towards the “tournedos de rumsteck Montana” which requested some chewing. On the wine list, most of the “reds” are overpriced. At reasonable price, choose the “Côtes du Rhône” or the “Côtes du Roussilon”. Also, to notice that the bar offers a selection of beers locally brewed although it is still regrettable that no alcohol-free beer is available.

Fine hotel

TripAdvisor rating 5.0/5

Wanderer300073 Couples - TripAdvisor review

Everything was fine. Easy incheck, fine room, bathroom clean and frech. Bar and resturang exelent service and meny. The food perfect made. Parking outsider and indoor garage. Good for cars whit holiday stoff.

Weekend stopover in a Business Hotel

TripAdvisor rating 5.0/5

FrancoPhile17 Couples - TripAdvisor review

Recently built, this is an excellent hotel in the business district with weekday prices to match which makes it an excellent hotel for a good value weekend leisure stopover for this retired couple. Reception on both occasions that we stopped over were very courteous and pleasant. The public areas feel spacious through reception and bar to a restful restaurant/breakfast room. Rooms are stylish and practical apart from the shower which defies logic. Windows open with a great view of Lyon on the South side and aircon works well. Did not sample supper, but breakfast was plentiful, varied and enjoyable. Very accessible from junction 8 on the Lyon Peripherique with secure parking, it is a convenient half mile from the motorway so we slept very soundly on comfortable beds. Will be delighted to make another weekend return.

Overnight airport hotel in Lyon

TripAdvisor rating 4.0/5

Stephen P Solo travel - TripAdvisor review

A very warm welcome and coffee whilst I waited for my room to be ready. Evening meal in the restaurant was good with ample choice. Shuttle bus to the airport is not free but at 5 euros is well worth it - and almost certainly cheaper than a taxi Bedroom (privilege) was spacious and was what I expected having stayed in similar rooms in Mercure hotels before

Dear Stephen P, We would like to thank you for taking some times describing your stay at Mercure Lyon Eurexpo Genas and COTé, Le Restaurant. Indeed, our shuttle service is pretty cheap, compared to a taxi fare to and from LYS airport. For your next trip to Lyon, do not hesitate to book our most spacious bedroom, the Suite Privilege, we are pretty sure you will enjoy it’s refreshing decor. So see you again in Genas, Best regards. Corinne SAINRAT General Manager General Manager

Luxury at a good price

TripAdvisor rating 5.0/5

ITFCDragon Couples - TripAdvisor review

We stopped off here on our drive south and chose it because we wanted to visit the 'new' Lyon football stadium which is only a five minute drive away. The hotel is brand new and therefore very smart . The decor is quirky and works well and the hotel has an outside pool. Our room was very spacious. The staff were very attentive and efficient. We ate in the comfortable bar and the food was very good and very reasonably priced.

Dear Guest, Thank you for your review about recent stay at Mercure Lyon Genas Eurexpo and good words about our location and Hotel. It makes us happy reading you enjoyed your stay and service overall. Our staffs goal is to have all of our guests satisfied with their stay and we cannot wait for you to come back soon! Sincerely. Corinne Sainrat General Manager

A pleasant stay

TripAdvisor rating 5.0/5

GruncleBenno Couples - TripAdvisor review

A Brand new hotel in an easy to find area with great staff and wonderful service. The breakfast was exceptional and I'll recommend this hotel to all my friends. I'll stay here on my next visit to France.

Dear Sir, Thank you very much for a lovely review about your recent stay in Mercure Lyon Genas Eurexpo. We appreciate it very much. It makes us happy reading you enjoyed your stay, breakfast choice and service overall. Please do not hesitate to book us for your next trip! Yours Sincerely. Corinne Sainrat. General Manager.

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