ibis budget Airport Lyon Saint-Exupéry 2 stars

I called to be picked up at the airport. It took barely 10 for she shuttle to arrive. Check in was fast. The staff was very friendly. The room was clean.

Very good experience, would like it to be more covid sanitized

Particularly was pleasantly surprised by the free shuttle service to and from the airport to the hotel. The attention to detail and general helpfulness from all the staff was amazing. I would stay here again and recommend this hotel to anyone

-Very close to the airport -Shuttle service -Friendly staff -Clean room Sadly no restaurant on the Sunday evening only vending machines...

Excellent

Perfect for a stopover and in walking distance from TGV and Lyon Airport.

Easy and quick after a late arrival Fats check out super helpful Room well equipped

The visitor who does not speak French is neglecting and we have seen this by the worker in the restaurant, it seems that the employee on that day was not in good mood, as usual when the visitor enters the restaurant, he is welcomed, this did not happen, and when we asked what they offer from the foods she pointed to the vendor machine. The vendors machines was seventy percent empty, Few sandwiches and since we arrived around 6 pm, we had to buy something to eat, and here the big problem is that the instructions on the machine are in French. We tried several times to pay with credit cards. We did not succeed. We tried to pay with paper currency the machine returned us the banknotes. We asked help from restaurant employee she pointed with her hand to the reception, we went to the receptionist, who was not at the time at her place. A French family also wanted to buy something from the vendor machine, I asked for their help to understand the instructions written in French on the screen and after two attempts we succeeded in buying what was left of the ready-made sandwiches, we headed again To the restaurant employee and we asked for orange juice, She pointed to the device, We pressed the device button to fill a cup of juice, but it did not work or it was empty. We went back to her and said the device does not work are there other alternatives, she referred to small packages of orange drink, We bought them and paid with the credit card and the operation was completed successfully, and my daughter was very happy because she would finally drink orange juice, and during our drinking the juice the restaurant worker printed a paper and attached it to the device (the device is out of service), I think it should be Change the sentence that I read on your site (we speak your language) to we only speak French and unfortunately, although I speak five languages, the French isn’t one of those.

Room was good except for the sink that was broken.

Great location (you can walk to the international terminal). Friendly, efficient, clean, well run. Arrangements for COVID distancing were just what was needed.

Nice and clean and comfortable. Everything we needed was there.

Spent an hour and a half in sweltering heat trying to find hotel. No shuttle - apparently shuttle limited to morning and evening only and need to phone to arrange. No information at airport, no mention of limited service on website. Tried phoning hotel - but hotel number immediately cuts out - apparently a known problem at hotel. Food limited to selection from a machine. Very poor selection of items for breakfast - perhaps due to COVID-19 restrictions? Room itself good - although uncomfortable pillows. Booked shuttle for morning and this worked well. Pleased that breakfast starts at 4am.

I was really disappointed by the hotel even if I checked so many reviews + the website confirming the airport shuttle bus! Arriving to the bus station, I called the hotel and they have told me I have to WALK to the hotel because there is no bus (no further information)! It was extremely difficult to reach the hotel with 2 suitcases and a heavy backpack on foot (it took me about 25min for 1,2km). The day after, to reach my flight, I was surprised the airport shuttle described is just a public bus that you have to pay 1.90 (The receptionnist have even told me not to pay for just one bus station!!!) However, the rooms and the restaurant are both fine. I don't recommend for people with a lot of luggage/ families with children/ elderly people coming on foot. There are much closer hotels!!

Friendly staffs, nice spacious bedroom, delicious evening meal at an affordable price, nice breakfast and convenient shuttle To the airport ( when it runs)

I emailed the hotel separately to ask you take the payment from my debit card provided as my son and his friend used the room, this was not carried out and payment demanded from my son and his friend instead, which I wanted to avoid.