Very easy to book online. The people working there were very nice, very helpful. The room was clean. Loved the dinner/buffet restaurant. The food was delicious. The only thing that I wish would have been better is if the air conditioning was stronger in the room. It was very warm. Would have been nice to have it colder, especially because of the heat wave in Lyon on that day.

We stayed 1 night. Everything was fine except we had counted on eating the evening meal in the restaurant as on our previous stay. This time, a Friday, we were very disappointed to find the restaurant closed, leaving only the option of meals from dispensers and a microwave oven. Luckily another guest mentioned that they had just returned from the Comfort Inn restaurant across the road, so we went there. I don't know if that is always available.

The Air conditions in the room was hot (we have to sleep with the window of the room open) and the bed was very hard.

Having a free shuttle was terrific, drivers friendly & helpful. My only complaint was the TV. It was worse than a computer. I couldn't change the language or navigate channels.

We had a family suite- clean and comfortable except the mattresses which are a bit hard. The buffet for the diner and breakfast was good. The hotel staff was nice. It is still quite expensive for what we get but less than other hotels so I am not sure about the quality to price ratio.