ibis budget Lyon Eurexpo Chassieu 2 stars

Customer review rating (ALL Rating) 4.2/5 391 reviews

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22, avenue des Frères Mongolfier, 69680 CHASSIEU, France

Description

Hotel extras

  • FREE enclosed, monitored car park

  • Direct access to the A46/A43 highway

  • Parc Olympique Lyonnais, GROUPAMA STADIUM and LDLC ARENA are 3.1 miles away

  • EUREXPO conference center is 875 yards (800 meters) away

  • LYONS city center and SAINT EXUPERY Airport are 10 minutes away

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

DOUBLE - Room with a large bed for 2 people

Photo out of - DOUBLE - Room with a large bed for 2 people

Comfortable room equipped with a large bed and comforter, shower and toilet. TV with a wide range of channels and high-speed, fiber-optic connection.

Max. number of persons
2

Bedding

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
See availabilities

Comfortable room equipped with 2 single beds and comforter, shower and toilet. TV with a wide range of channels and high-speed, fiber-optic connection.

Max. number of persons
2

Bedding

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy a comfortable room for up to 4 people, with at least one double bed, mezzanine bed and a single bed, shower and toilet. TV with a wide range of channels and high-speed, fiber-optic connection.

Max. number of persons
4

Bedding

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Lyon Eurexpo Chassieu

22, avenue des Frères Mongolfier
69680 CHASSIEU
France

GPS:45.725954, 4.968825

Telephone
Fax +33 4 72 79 50 82

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 69 rooms
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 3 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French

Reduced mobility Facilities

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Pets

Pets allowed

Catering

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Enclosed outdoor parking
  • Private
  • Parking opened 24/7

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Buffet

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Salle petit déjeuner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  391 reviews

Customer review rating 2.5/5

Delphine G. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated our reception team, the location of the hotel, the room size and the breakfast offered. Regarding the air conditioning, we have not encountered any technical issues with the system in room 118. As part of our environmental commitment, all of our fan coil units are limited to a minimum temperature of 20°C, which may sometimes give the impression that the air conditioning is not cooling sufficiently. We are also sorry to learn about your concern regarding the bed linen in room 108. Please note that all of our linen is managed and professionally cleaned by an external laundry company. Nevertheless, we take this type of comment very seriously and will not hesitate to pass this information on to our supplier for further investigation. Finally, our reception team remains available 24 hours a day to assist our guests with any request. In the morning, the receptionist is also responsible for overseeing the breakfast service, which may occasionally require them to be away from the reception desk for a short period. Thank you again for your comments, which help us maintain and improve the quality of our services. We hope to have the pleasure of welcoming you again during a future stay. Kind regards, Aurélie ARMANET The Management Team

Customer review rating 3.5/5

Branimir K. Couples - Confirmed reviews ALL

Dear guest, Thank you for sharing your experience with us. We understand your discomfort regarding the room temperature and we are sorry for the inconvenience. Due to the unusually high temperatures experienced in April and early May, our hotel had already switched the entire system to air conditioning mode. Our installation operates with a centralized system managed on the rooftop by an external technical company, which unfortunately does not allow us to switch back to heating mode on an individual room basis. However, our reception team is available 24/7 to provide immediate assistance to our guests in case of any discomfort, including providing portable heaters depending on availability. Thank you for your understanding, and we hope to have the pleasure of welcoming you again under better conditions. Kind regards, Aurélie

Customer review rating 4.0/5

Boyan I. Families - Confirmed reviews ALL

Dear guest, Thank you for taking the time to share your experience following your stay at our hotel. We are pleased to hear that you appreciated our location as well as the efficiency of the check-in process. However, we sincerely regret the inconvenience you experienced regarding the room temperature, the air conditioning, and the malfunctioning TV remote control. Please note that our reception team is available 24 hours a day and remains at our guests’ disposal at any time to intervene promptly and provide a suitable solution whenever an issue arises. We hope to have the opportunity to welcome you again and provide you with a fully satisfactory experience. Kind regards, ARMANET Aurélie. Manager

Customer review rating 2.5/5

Ricardo B. A. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Yasmine R. Families - Confirmed reviews ALL

Madame R., Bonjour Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame R., nos salutations distinguées. Aurélie ARMANET. Directrice

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated our reception team, the location of the hotel, the room size and the breakfast offered. Regarding the air conditioning, we have not encountered any technical issues with the system in room 118. As part of our environmental commitment, all of our fan coil units are limited to a minimum temperature of 20°C, which may sometimes give the impression that the air conditioning is not cooling sufficiently. We are also sorry to learn about your concern regarding the bed linen in room 108. Please note that all of our linen is managed and professionally cleaned by an external laundry company. Nevertheless, we take this type of comment very seriously and will not hesitate to pass this information on to our supplier for further investigation. Finally, our reception team remains available 24 hours a day to assist our guests with any request. In the morning, the receptionist is also responsible for overseeing the breakfast service, which may occasionally require them to be away from the reception desk for a short period. Thank you again for your comments, which help us maintain and improve the quality of our services. We hope to have the pleasure of welcoming you again during a future stay. Kind regards, Aurélie ARMANET The Management Team

Customer review rating 3.5/5

Branimir K. Couples - Confirmed reviews ALL

Room was quiet, clean, with clean bedding and with towels being replaced next morning. We were not able to warm up the room using the “heating” function on the AC and the bathroom needs refurbishment.

Dear guest, Thank you for sharing your experience with us. We understand your discomfort regarding the room temperature and we are sorry for the inconvenience. Due to the unusually high temperatures experienced in April and early May, our hotel had already switched the entire system to air conditioning mode. Our installation operates with a centralized system managed on the rooftop by an external technical company, which unfortunately does not allow us to switch back to heating mode on an individual room basis. However, our reception team is available 24/7 to provide immediate assistance to our guests in case of any discomfort, including providing portable heaters depending on availability. Thank you for your understanding, and we hope to have the pleasure of welcoming you again under better conditions. Kind regards, Aurélie

Customer review rating 4.0/5

Boyan I. Families - Confirmed reviews ALL

well situated, fast check in, but room was really cold and the airconditioning and tv remote were not working properly

Dear guest, Thank you for taking the time to share your experience following your stay at our hotel. We are pleased to hear that you appreciated our location as well as the efficiency of the check-in process. However, we sincerely regret the inconvenience you experienced regarding the room temperature, the air conditioning, and the malfunctioning TV remote control. Please note that our reception team is available 24 hours a day and remains at our guests’ disposal at any time to intervene promptly and provide a suitable solution whenever an issue arises. We hope to have the opportunity to welcome you again and provide you with a fully satisfactory experience. Kind regards, ARMANET Aurélie. Manager

Customer review rating 2.5/5

Ricardo B. A. Families - Confirmed reviews ALL

ASENSOR MALO Y LUGAR CON FALTA DE ASEO

Customer review rating 4.0/5

Yasmine R. Families - Confirmed reviews ALL

Très bon, rapport qualité, prix, rien à dire

Madame R., Bonjour Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame R., nos salutations distinguées. Aurélie ARMANET. Directrice

Customer review rating 3.5/5

Maren L. Families - Confirmed reviews ALL

Gezinskamer, compact maar goed voor 1 nacht. Airco werkt maar er hing een vieze geur in de kamer. Goede bedden en kussens. Goede douche ook.

Beste gast, Bedankt dat je de tijd hebt genomen om jouw feedback te geven. We hopen je snel weer te verwelkomen in ons hotel. Met vriendelijke groet, Aurélie ARMANET. Directrice

Customer review rating 1.0/5

Vincent S. Families - Confirmed reviews ALL

La climatisation de la chambre ne fonctionnait pas, elle soufflait tempéré. La climatisation de la salle petit déjeuner ne fonctionnait pas non plus , le thermostat était mis sur 18°, il faisait très chaud. Quand nous sommes arrivés à 9h pour le petit-déjeuner, il n'y avait plus de fromage plus de jambon plus d'assiette plus de jus d'orange plus de pain brioché, il manquait beaucoup de choses et la vaisselle ne suivait... Le préposé à l'accueil discutait avec un de ses amis plutôt que de s'occuper des petits déjeuners. Bfef nous faisons souvent des ibis, dans celui-ci c'était très inconfortable.

Bonjour Mr S., Nous faisons suite à votre retour concernant la prestation de l’intérimaire du dimanche matin , notamment en ce qui concerne la gestion du petit déjeuner. Nous tenons à vous présenter nos excuses pour ce désagrément. Soyez assuré que nous prenons votre remontée très au sérieux. Nous avons d’ores et déjà échangé avec l'intérimaire concerné, afin de comprendre précisément ce qui s’est passé et de lui rappeler les exigences attendues dans le cadre de sa mission chez vous. En ce qui concerne le fonctionnement de la climatisation, le pacte pour le climat , nous interdit désormais d'utiliser les clims à leurs vitesses maximales, par conséquent, avec les fortes chaleurs , la température utilisée donne l'impression d'avoir une clim qui fonctionne tempérée. Cependant, nous mettons tout en œuvre pour que ce type de situation ne se reproduise pas. Nous vous réitérons nos excuses et souhaitons sincèrement regagner votre confiance et vous prouver notre engagement, aussi, nous espérions que vous feriez preuve de mansuétude à l'égard de établissement. Nous restons à votre entière disposition et vous remercions encore pour votre transparence. Cordialement, VIDINIC Adjoint de Direction

Customer review rating 4.5/5

Luc B. Families - Confirmed reviews ALL

Chambre simple mais avec tout ce qu'il faut. Propre. Le personnel très aimable.

Monsieur B., Bonjour Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur B., nos salutations distinguées. Aurélie ARMANET. Directrice

Customer review rating 3.5/5

Fons L. Couples - Confirmed reviews ALL

Goede bedden ,Douche mocht wel een goei poetsbeurt krijgen , ontbijt was goed voor de prijs dat je betaald

Beste gast, Bedankt dat je de tijd hebt genomen om jouw feedback te geven. We hopen je snel weer te verwelkomen in ons hotel. Met vriendelijke groet, Aurélie ARMANET. Directrice

Customer review rating 5.0/5

Valerie B. Families - Confirmed reviews ALL

Nous avons passé la nuit dans cet hôtel comme étape à nos vacances. Très bien situé, personnel agréable.

Madame B., bonjour Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame B., nos salutations distinguées. Aurélie ARMANET. Directrice

Customer review rating 5.0/5

Sophie S. Families - Confirmed reviews ALL

Tarif très abordable . Chambre très fonctionnelle , propre avec clim . Parking gratuit, fermé et sécurisé. Personnel agréable et serviable .

Customer review rating 5.0/5

Andre B. Couples - Confirmed reviews ALL

Seul bémol, il faut attendre longtemps pour que l'eau chaude arrive au robinet

Customer review rating 4.5/5

Jean M. R. Friends - Confirmed reviews ALL

Tout s est très bien passé mais je voudrais connaître l'usage des gobelets en carton avec couvercle.

Customer review rating 5.0/5

Brunet P. Business - Confirmed reviews ALL

Je viens régulièrement pour le travail

Customer review rating 3.5/5

Fabien P. Couples - Confirmed reviews ALL

Une nuit, accueil agréable, code pour la chambre compliqué, parking ext gratuit, chambre propre et lit correct

Bonjour Monsieur P., Merci d’avoir pris le temps de partager votre expérience à l’Ibis Budget Lyon Eurexpo. Nous sommes heureux de lire que vous avez apprécié l’accueil, la propreté de la chambre, le confort du lit ainsi que le parking gratuit à votre disposition. Concernant le système de code pour accéder à la chambre, nous comprenons que cela puisse paraître un peu déroutant au premier abord. À noter que ce type de serrure à code est en effet couramment utilisé dans les hôtels de la gamme économique Ibis Budget, car il permet une plus grande autonomie pour nos clients, notamment en cas d’arrivée tardive. Nous restons bien entendu disponibles à la réception pour toute assistance en cas de difficulté à l’utilisation. Au plaisir de vous accueillir de nouveau lors d’un prochain séjour. Bien cordialement, ARMANET Aurélie. Directrice

Customer review rating 5.0/5

Pascale G. Business - Confirmed reviews ALL

Merci au réceptionniste qui m'a reçue très tardivement hier soir, cette personne est très professionnelle et très agréable, il m'a demandé de bouger mon véhicule sur le parking afin d'avoir une meilleure visibilité sur les caméras. Accueil au top

Bonjour Madame G., Nous vous remercions beaucoup pour votre retour chaleureux ! Nous sommes ravis de savoir que notre réceptionniste a su vous accueillir avec professionnalisme et bienveillance, même à une heure tardive. La sécurité de nos clients étant une priorité, nous sommes heureux que la démarche concernant le stationnement ait été bien perçue. Au plaisir de vous accueillir à nouveau très bientôt, Bien cordialement, Aurélie ARMANET. Directrice

Other web-users rate our hotel

  • 156 reviews 7.9/10 Location
  • 313 reviews 5.2/10 Room
  • 279 reviews 8.6/10 Service
  • 155 reviews 6.6/10 Cleanliness
  • 132 reviews 7.5/10 Breakfast
  • 34 reviews 3.4/10 Vibe

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