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ibis budget Lyon Eurexpo Chassieu 2 stars

Customer review rating 4.2/5 2,038 reviews

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Room 1

Number of guests
Children's age

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Accor Live Limitless

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ibis budget Lyon Eurexpo Chassieu
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+ 9 Services

Hotel extras

  • FREE enclosed, monitored car park

  • Direct access to the A46/A43 highway

  • Parc Olympique Lyonnais - MATMUT STADIUM is 3.1 miles (5 km) away

  • EUREXPO conference center is 875 yards (800 meters) away

  • LYONS city center and SAINT EXUPERY Airport are 10 minutes away

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Closed free car park
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Lyon Eurexpo Chassieu

22, avenue des Frères Mongolfier
69680 chassieu
france

Tel: +33892681156

Fax: (+33)4/72795082

Check-in from 12h00

Check out up to 12h00

  • 1 :  ZI 5 RESTAURANT FRESNEL

  • By plane

    LYON ST EXUPERY At 15km / 9.32 miles

  • By helicopter

    BRON AVIATION At 5km / 3.11 miles

  • By car

    SORTIE 9 A46 At 0.3km / 0.19 miles

  • By train

    CARRE DE SOIE At 7km / 4.35 miles

  • By train

    LYON PART DIEU At 20km / 12.43 miles

GPS :45.725954, 4.968825

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Wireless internet in your room

Family Room

  • Max. number of persons: 4
  • Wireless internet in your room
Rooms

Our guest reviews for
ibis budget Lyon Eurexpo Chassieu

100% genuine reviews from our guests

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ALL Rating 4.2/5

2,038 reviews

tripadvisor

TripAdvisor Rating 3.5/5

231 reviews

Simple, basic, and unclean.

Customer review rating 2.5/5

A G. Business - 18/12/2019 Confirmed reviews ALL

What I like about Ibis hotels is that they are simple, basic, and clean. The first room I got wasn't clean (stains on the bed sheets; hair in the shower) The second room was smelly (mold or something) The third room was OK. So, the hotel ticked two of the three things - it was simple, it was basic, but it wasn't clean.

Dear G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional G. experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aurélie ARMANET. Directrice IBIS BUDGET LYON EUREXPO CHASSIEU

Good place to stay

Customer review rating 4.5/5

Bao L. Families - 18/07/2019 Confirmed reviews ALL

The staff is very friendly. The hotel is closed to the stadium. The room has enough space.

very convenient

Customer review rating 4.5/5

Claire F. Couples - 10/07/2019 Confirmed reviews ALL

close to the stadium, very clean, very quiet, accepts dogs, very nice, helpful and competent employee at the desk. Unbeatable when it comes to the ration quality of services + cost

Dear CLAIRE MALARTE-F., We very much appreciate your comments regarding your stay at the ibis budget Lyon Eurexpo Chassieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie ARMANET. Directrice IBIS BUDGET LYON EUREXPO CHASSIEU

though a budget hotel, some minimums must be met if it is an accor group hotel

Customer review rating 1.5/5

Baris Couples - 09/06/2019 Confirmed reviews ALL

Problems with cleanliness, problems with hot water in the bathroom, reception staff speak only french (serious problem for international/non french speaking guests)

Dear BARIS Y., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Eurexpo Chassieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie ARMANET. Directrice IBIS BUDGET LYON EUREXPO CHASSIEU

EASY.

Customer review rating 5.0/5

Rh Business - 20/05/2019 Confirmed reviews ALL

The young man behind the counter on saturday morning made my trip. He was super helpful and good at his job.

Dear RICHARD GEORGE H., We very much appreciate your comments regarding your stay at the ibis budget Lyon Eurexpo Chassieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie ARMANET. Directrice IBIS BUDGET LYON EUREXPO CHASSIEU

Correct

Customer review rating 3.5/5

Anonymous Families - 15/02/2019 Confirmed reviews ALL

Simple, efficace, prat3

Mr

Customer review rating 4.5/5

Simon B. Families - 03/02/2019 Confirmed reviews ALL

Great as a short stop over before flight. Easy to get to airport

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie ARMANET. Directrice IBIS BUDGET LYON EUREXPO CHASSIEU
Customer review rating 5.0/5

R. C. Business - 09/01/2019 Confirmed reviews ALL

Personnel super gentil

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Lyon Eurexpo Chassieu. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Aurélie ARMANET. Directrice IBIS BUDGET LYON EUREXPO CHASSIEU

Bof

Customer review rating 2.0/5

Nico Families - 29/12/2018 Confirmed reviews ALL

Service minimum

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Monsieur, nos salutations distinguées. Aurélie ARMANET. Directrice IBIS BUDGET LYON EUREXPO CHASSIEU

Good location - ants in the room

TripAdvisor rating 3.0/5

EvyV159 Family - 20/08/2018 TripAdvisor review

We stayed at the hotel with our 2 kids when we were returning from our holidays in the south of France.Good location and save parking for our car. Also the breakfast was very good. The only thing that bothered us were the ants in the room...

Good Value in Lyon Area

TripAdvisor rating 5.0/5

Ron G Couples - 29/07/2018 TripAdvisor review

Excellent. Our only complaint was that the website did not provide adequate directions on how to get to the hotel. Staff was helpful, check-in easy and fast and the room was very clean with an excellent bed. We would stay there again.

Great rooms, great improvement

TripAdvisor rating 5.0/5

jocepastel Couples - 14/05/2018 TripAdvisor review

I was very surprise by the size of the room, to have another room with a shower and a separated toilet is a great improvement for me, you don't feel to squeeze. Staffs were friendly, very helpful when needed. The only problem we had is the discotheque next door on wednesday night we had to change room because we couldn't sleep but we moved to another room without any problem. the surrounding isn't the best but overall we were happy.

Good enough

TripAdvisor rating 4.0/5

JiriB57 Friends getaway - 29/11/2017 TripAdvisor review

Good prive quality for a couple of nights max. Pity the airco was broken and service at arrival mediocre Breakfast was fine, but we have been served better at other Ibis Budget facilities. All in all fine enough if you don’t expect much more than a room to sleep and efficient breakfast

Our stay

TripAdvisor rating 3.0/5

patrickpW6337ZJ Family - 10/10/2017 TripAdvisor review

Clean and tidy. Does what the tin says. Location isn't great - however very good for a sleep over and stopover if travelling to another part of france. Room comfortable. Would definitely stay again. Pp

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au sein de notre établissement. Toute l’équipe de l’ ibis budget CHASSIEU est désireuse de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Dans l’attente de vous accueillir à nouveau prochainement à l’IBIS BUDGET Lyon Eurexpo Chassieu. Bien à vous. ARMANET Aurélie. Directrice

Good deal for the price

TripAdvisor rating 5.0/5

Q7614XPdenisk Couples - 25/06/2017 TripAdvisor review

Great for a quick overnight stop. Good value for money. Lots of places down the street to get a bite to eat. We got a pizza from the attached restaurant and it was fantastic! We were at the airport (LYS) within 15 minutes.

Good for the rate when booked in advance

TripAdvisor rating 4.0/5

G4668CLchrisd Family - 21/12/2016 TripAdvisor review

Stayed at this hotel for an overnight stop on the way to the Alps for skiing. Very convenient for 3 valleys , Tignes etc. Booked on the internet and got a great rate for both rooms, but noticed the std tariffs were almost double and would not have paid that much. Fine for an overnight stop, but one of the rooms allocated was smoking, which we had not requested and there was no one on reception when we went to ask for a change. As it was only a night we could not be bothered to follow it up after we went out for dinner.

Just for sleep

TripAdvisor rating 3.0/5

Chyoken Family - 28/09/2016 TripAdvisor review

I have to remove the shower curtain when taking the shower because it constantly stick on my butt (yes, the space is small and the airflow is kind weird) After our whole day of trip, we are kind of tired and need some place to hang our cloth, but seems not enough hangers.

Nice and Modern

TripAdvisor rating 4.0/5

Biglsd Family - 04/09/2015 TripAdvisor review

A very nice and clean room, very modern and lots of sockets to charge your phones, pc etc......... continental breakfast was nice, but very limited in variety, they ran out of croissants!!! They should add pain au chocolate to the menu an different cereal. Overall a very pleasant stay

Hello, Thank you for taking the time to write us following your stay in our establishment. The whole team of the ibis budget CHASSIEU is eager to provide the best quality service for your stays; therefore, your opinion is very valuable. Looking forward to welcoming you again soon at the IBIS BUDGET Lyon Eurexpo Chassieu. Many greetings. ARMANET Aurélie. headmistress

Average Experience

TripAdvisor rating 3.0/5

annamelanie Business - 17/06/2015 TripAdvisor review

Staff (reception): Excellent service Breakfast: Good Room: Insects & a dead Spider, Pillow not good. Location from Eurexpo: Not quite that near. As visitors to Eurexpo we had to take taxi to and from the hotel.

Dear Madam, Sir, Thank you for taking the time to write to us as a result of your stay in our hotel. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. All the team is willing to offer you the best quality of service for your stays. Therefore, your opinion is very valuable. The necessary measures will be implemented to bring benefits of the hotel to the standard of quality defined in our quality Charter. We would like to remind you that our reception staff is at your disposal 24 hours a day in order to level to any problems encountered (room change, cleaning etc.) Again, we would like to thank you for your comments. They allow us to correct our mistakes and thus to regain your confidence. Well to you. ARMANET Aurélie. Director.

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