ibis Lyon Carré de Soie

ibis Lyon Carré de Soie 3 stars

Customer review rating (ALL Rating) 4.6/5 1,019 reviews

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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • 20 min from the Centre of Lyon, the TGV station and airport by metro, tram or Rhônexpress.

  • In the heart of the new Carré de Soie district

  • Reception open 24/7

  • Secure private covered parking (max height 1.90m)

Hotel location

ibis Lyon Carré de Soie

20 Avenue Des Canuts
69120 VAULX-EN-VELIN
France

  • BUS 100 EUREXPO:  VAULX EN VELIN LA SOIE

  • METRO:  A VAULX EN VELIN LA SOIE

  • DEPUIS GARE PARE DIEU : TRAM T3:  TRAM T3 VAULX EN VELIN - LA SOIE

  • By plane

    LYON SAINT EXUPERY At 20km / 12 miles - Shuttle paying

  • By car

    VILLEURBANNE - LA SOIE At 1km / 0 miles

  • By train

    LYON PART DIEU At 7km / 4 miles

  • By train

    RHONEXPRESS At 0.1km / 0.06 miles

GPS:45.761031, 4.922847

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOUNGE BAR

Whether you're looking to eat, work or meet up, you can head to the bar at any time of day. Have some relaxing time to yourself or enjoy the warm atmosphere with friends or colleagues.

Our accommodation(s)

Welcoming, modern and comfortable with a cozy bed and traditional bathroom, the ibis room is a must.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,019 reviews

TripAdvisor Rating  4.5/5  167 reviews

Nice Location and Fine Hotel near Metro Train Line

Customer review rating 5.0/5

Wayne Families - Confirmed reviews ALL

The hotel is in a nice location near office buildings with a few dining places. The location is great because it is right next to both a tram line and a metro subway train line that go to Lyon. The hotel has a nice bar for refreshments. The lobby and hotel room was aesthetically pleasant. The staff were very helpful. I would definitely stay at this hotel again when visiting the Lyon area. Thank you for a great stay.

Dear WAYNE A., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene Joseph General Manager

Frustrating

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

The room had extra locked door which is strange. You can hear people talking in the room next door. Electricity was cut off in the morning. Curtains had holes in them. Reception didn't even bother to answer "au revoir" . Overpriced and overrated. Not coming back for sure

Dear BASMA S., Thank you for taking the time to tell us about your experience at the ibis Lyon Carré de Soie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, H Joseph General Manager

Well located when travelling by car.

Customer review rating 4.0/5

John C. Couples - Confirmed reviews ALL

Excellent transport links to the city and very secure parking. Larger than expected room, comfortable beds, extra seating, large and well set- up bathroom, very good value.

Dear JOHN C., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene Joseph General manager

Friendly staff, great location, BUT....!

Customer review rating 3.0/5

Lisa M. Couples - Confirmed reviews ALL

Friendly staff, great location and well decorated hotel: we were going to see a concert and the hotel was next to the shuttle stop. I still can't get over that there is no tissue box in the rooms nor upon request. For the price we pay, we had to use toilet paper. A shame! The USB outlet didn't work, as I found my phone uncharged at 11pm. At that time of the night, I was tired and I really didn't feel like calling the reception desk and have someone look after it. For my gluten free breakfast, I asked for some bread. I got it thirty minutes later, cold and unbaked.

Everything perfect, but no climate friendly measures

Customer review rating 4.0/5

Lukas Business - Confirmed reviews ALL

Hotel and room was very luxurious, comparing to other Lyon hotels, despite it was cheaper and only 3 stars. Reason why I do not give 10/10 is that there were no climate friendly measures (not considering paper cup). Towels changed every day, no option to put on the door no cleaning, etc...

Dear LUKAS R., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. Normally in your room you should have had a do not disturb sign on the front door. And also a sign in the bathroom saying your towels would only be changed if they were in the shower. Be assured that the corrective measures have been applied. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Casquet Duty Manager

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Other web-users rate our hotel

  • 279 reviews 8.4/10 Location
  • 498 reviews 8.2/10 Room
  • 582 reviews 9.4/10 Service
  • 8 reviews 8.1/10 WiFi
  • 316 reviews 8.4/10 Comfort
  • 228 reviews 9.2/10 Cleanliness
  • 216 reviews 8.1/10 Breakfast
  • 105 reviews 10/10 Vibe

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