ibis Lyon Carré de Soie 3 stars

Customer review rating (ALL Rating) 4.6/5 1,211 reviews

Best price
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ibis Lyon Carré de Soie - Image 1
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20 Avenue Des Canuts, 69120 VAULX-EN-VELIN, France

Description

Hotel extras

  • 24-hour catering service - Terrace - Secure private parking -

  • 20 min from the Centre of Lyon, the TGV station and airport by metro, tram or Rhônexpress.

  • In the new Carré de Soie business district - 2 fully equipped meeting rooms

  • Reception open 24/7

  • Secure undercover private car park (max. height 6'2") - Upon reservation

Our accommodation(s)

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Hotel location

ibis Lyon Carré de Soie

20 Avenue Des Canuts
69120 VAULX-EN-VELIN
France

GPS:45.761031, 4.922847

Telephone
Fax +33 4 69 84 28 55

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOUNGE BAR

The bar lounge at ibis Lyon Carré de Soie welcomes you in a warm, friendly ambiance. Taste our bartender's delicious cocktails. Light catering: salads, pizzas and platters of cold cuts and cheese.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,211 reviews

TripAdvisor Rating  4.4/5  198 reviews

Good stay

Customer review rating 4.5/5

Francis Friends - Confirmed reviews ALL

Dear Mister L., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathilde, Front Desk Manager

Cold in the room

Customer review rating 3.0/5

Vesselina Families - Confirmed reviews ALL

Dear VESSELINA P., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. Regarding the temperature of your room, in fact the heating is limited to 22 degrees and this for the whole establishment. We understand that everyone may have different temperature preferences, but this measure is primarily intended to ensure an environmental and not a financial issue. Our establishment is labeled Green Key and temperature control is part of one of our eco-gestures. For the lobby, it is normal that it is warmer because it is a larger space and more crowded. Do not hesitate during your next stay to ask for an extra duvet at the reception to ensure your comfort. We hope that despite this, you enjoyed your stay and the services of our hotel. Sincerely, Mathilde, Front desk manager

Can be better

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Mr. T., Thank you for your review of our hotel. Regarding the heating, it is controlled intelligently according to the occupancy of the rooms and works automatically from a platform. Do not hesitate to contact the reception who can manage your remote heating system if needed We hope to welcome you again on a future stay. Sincerely, Mathilde, 1st reception

Up-grade room, good stay

Customer review rating 3.5/5

Pieter Business - Confirmed reviews ALL

Dear PIETER M., Thank you for taking the time to tell us about your experience at the ibis Lyon Carré de Soie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Executive assistant

Perfect localisation!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Madam, Sir, We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Executive assistant

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Other web-users rate our hotel

  • 598 reviews 8.9/10 Location
  • 782 reviews 8/10 Room
  • 855 reviews 9.5/10 Service
  • 364 reviews 8.7/10 Breakfast
  • 329 reviews 8.9/10 Cleanliness
  • 124 reviews 9.3/10 Vibe
  • 119 reviews 4.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.