ibis Lyon Carré de Soie 3 stars

Customer review rating (ALL Rating) 4.6/5 1,262 reviews

Best price
guarantee
ibis Lyon Carré de Soie - Image 1
ibis Lyon Carré de Soie - Image 2
ibis Lyon Carré de Soie - Image 3
ibis Lyon Carré de Soie - Image 4
20 Avenue Des Canuts, 69120 VAULX-EN-VELIN, France

Description

Hotel extras

  • 24-hour catering service - Terrace - Secure private parking -

  • 20 min from the Centre of Lyon, the TGV station and airport by metro, tram or Rhônexpress.

  • In the new Carré de Soie business district - 2 fully equipped meeting rooms

  • Reception open 24/7

  • Secure undercover private car park (max. height 6'2") - Upon reservation

Our accommodation(s)

Hotel location

ibis Lyon Carré de Soie

20 Avenue Des Canuts
69120 VAULX-EN-VELIN
France

GPS:45.761031, 4.922847

Telephone
Fax +33 4 69 84 28 55

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOUNGE BAR

The bar lounge at ibis Lyon Carré de Soie welcomes you in a warm, friendly ambiance. Taste our bartender's delicious cocktails. Light catering: salads, pizzas and platters of cold cuts and cheese.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,262 reviews

TripAdvisor Rating  4.5/5  198 reviews

Up-grade room, good stay

Customer review rating 3.5/5

Pieter Business - Confirmed reviews ALL

The room was fine but... First, Safebox was closed when arriving. Second, was that door did not open when I went back to the room later on. Third, Soap dispensors were empty. Very positive was the evening diner in the restaurant and also the kindness of the complete team.

Perfect localisation!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Well located, calm and super silence. Reception and Bar service really gentle and helpful. Breakfast fresh and well cleaned space.

Welcoming and friendly staff

Customer review rating 4.5/5

Bozhin Couples - Confirmed reviews ALL

The hotel is located right next to the metro and train stations to the city center and the airport, respectively. The staff was very helpful and welcoming. The room was clean and spacious. Overall, we were satisfied with out stay and would recommend the hotel.

Madam, Sir, We thank you for your comments following your stay at the ibis Lyon Carré de Soie. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. While waiting to welcome you again, please believe, Madam, Sir, in the expression of our best feelings. Sincerely, Alexandra Assistant Director

Comfortable

Customer review rating 4.5/5

Alphonse Solo - Confirmed reviews ALL

Comfortable room and well located hotel near RhonExpress, Metro and Tram stations.

Dear ALPHONSE A., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathilde Front desk manager

Degrading

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

We come often to your hotel since our European office is close by. I’ve noticed a fast degradation of the quality of the room (had 704 this tine): dirty, stained wall, smelly, no cloth hanger, dirty cloth left in the room by maintenance before I arrived, etc. I hope you can revert the trend because our staff and I enjoy staying at your hotel. Your staff is friendly ans helpful, as always.

Mr. B., Thank you for taking the time to write us after your stay at ibis Lyon Carré de Soie. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. Ibis hotels are keen to offer you the best quality service for your stays, so your opinion is very valuable. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Moreover, know that all the rooms will be painted to refresh them. Again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Sir, in the expression of our best feelings. Mathilde Front Desk Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 584 reviews 8.9/10 Location
  • 777 reviews 7.8/10 Room
  • 876 reviews 9.5/10 Service
  • 5 reviews 9.4/10 WiFi
  • 488 reviews 8/10 Comfort
  • 356 reviews 8.7/10 Breakfast
  • 324 reviews 8.7/10 Cleanliness
  • 127 reviews 9.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Vaulx-En-Velin

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.