Ibis Lyon Carré de Soie 3 stars

Customer review rating (ALL Rating) 4.5/5 1,106 reviews

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Description

Hotel extras

  • Light catering 24/7 - Terrace - Bar

  • 20 minutes from downtown Lyon, the TGV station and the airport by metro, tram and Rhônexpress.

  • In the heart of the new Carré de Soie business district - 2 fully-equipped meeting rooms

  • Reception open 24/7

  • Secure private covered parking (max height 6'2") - Paid and by reservation.

Our accommodation(s)

Hotel location

Ibis Lyon Carré de Soie

20 Avenue Des Canuts, CS 10081
69120 VAULX-EN-VELIN
France

GPS:45.761031, 4.922847

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOUNGE BAR

The bar lounge at ibis Lyon Carré de Soie welcomes you in a warm, friendly ambiance. Taste our bartender's delicious cocktails. Light catering: salads, pizzas and platters of cold cuts and cheese.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,106 reviews

Customer review rating 2.5/5

Sophie V. Business - Confirmed reviews ALL

I requested a quiet room and got a room facing the tram and a circus

Dear SOPHIE V., We are sorry to hear that your stay was disturbed by the noise. Next time, please do not hesitate to let our team know that you would prefer a quieter room. We will be happy to offer you a room facing the courtyard, which are generally much calmer and away from the tram and outside noise. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathilde, Accomodation Manager

Customer review rating 3.0/5

Andries V. S. Business - Confirmed reviews ALL

The room was dirty, do an inspection please. Even the walls are very dirty.

Hello, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that the cleanliness of your room did not meet your expectations. Cleanliness and guest comfort are among our highest priorities, and we regret that your experience did not reflect the standards we strive to maintain. Please be assured that your comments have been shared with our housekeeping team and that a thorough inspection of the room will be carried out. Appropriate corrective actions will be taken to prevent this from happening again. We apologize for the inconvenience caused and hope to have the opportunity to restore your confidence during a future stay. Kind regards, Anthony - 1er de Réception

Customer review rating 4.5/5

Jeannette A. Business - Confirmed reviews ALL

Slept well, nice surface softness of the bed and quiet room.

Dear Jeannette, Thank you for your feedback! We’re delighted to hear that you slept well and enjoyed the comfortable bed as well as the quiet atmosphere of the room. We hope to welcome you again very soon. Best regards, Mathilde, Accomodation manager

Customer review rating 4.5/5

Mihailo N. Families - Confirmed reviews ALL

Everything was great, i would like to recommend only that you put a small refrigerator in the room but except for that, everything was good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra Deputy manager

Customer review rating 3.5/5

Jenny O. Business - Confirmed reviews ALL

I stayed for 8 nights in 2 seoerate visits over 2 weeks, my only issue is the lack of storage in rooms, my 1st room had 3 hangers, I asked 3 times for more hangers, and was told you were fully booked I suggested asking housekeeping and was told they didint have any, these are cheap plastic hangers and with no coat hooks in the rooms I would suggest adding more hangers is an inexpensive way to manage the lack of storage.

Hello, Thank you for taking the time to share your feedback and for giving us a 7/10 rating. 🌟 We are glad that you enjoyed the cleanliness of the rooms, the breakfast, and our lounge areas. We also appreciate your comments regarding the lack of storage and hangers in the rooms. Your feedback is valuable, and we will consider simple and cost-effective solutions to improve this. We hope to have the pleasure of welcoming you again and making your next stay even more comfortable. Kind regards, Alexandra Deputy Manager

Other web-users rate our hotel

  • 539 reviews 8.7/10 Location
  • 720 reviews 7.7/10 Room
  • 707 reviews 9.5/10 Service
  • 315 reviews 8.5/10 Breakfast
  • 279 reviews 8.4/10 Cleanliness
  • 118 reviews 4.6/10 Value
  • 94 reviews 9.5/10 Vibe

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