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ibis Styles Haarlem City Hotel 3 stars

Customer review rating 4.3/5 1,425 reviews

ALLSAFE approved hotel

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ibis Styles Haarlem City
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+ 6 Services

Hotel extras

  • An ALLSAFE NSF International certified hotel

  • Affordable parking

  • 10-minute drive to the beach

  • 20-minute direct train to Amsterdam centre

  • Reception at your service 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • Self-service catering
Leisure and activities
  • Fitness centre (nearby) Paying
Business services
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Styles Haarlem City

A.W.F. Idenburglaan 2
2024 AX haarlem
netherlands

Tel: +31232058100

Check-in from 15h00

Check out up to 12h00

  • BUS STOP KLEVERLAAN :  LINE 2 MARNIXSTRAAT

  • By plane

    AMSTERDAM SCHIPHOL At 23km / 14.29 miles

  • By train

    BLOEMENDAAL At 0.9km / 0.56 miles

GPS :52.397938, 4.625272

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay. Whether you choose the Cosy room, Motion room or Family room: your comfort is guaranteed. You will definitely be surprised by the energetic design of the hotel.

Our restaurants and bars

Non contractual photo

Our guest reviews for
ibis Styles Haarlem City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,425 reviews

tripadvisor

TripAdvisor Rating 4.0/5

174 reviews

Nice business hotel west of Amsterdam

Customer review rating 5.0/5

Karsten Business - 22/06/2021 Confirmed reviews ALL

Situated in the western outskirts of Haarlem, this hotel offers a rather calm environment with good transport connection to the north of Amsterdam or towards Alkmaar. Rooms are nice & tidy with a proper desktop for work. Personnel has been very kind and helpful to a non-native dutch speaker. Parking fees are very reasonable (hotel has it’s own parking). I have no clue if this hotel might be suitable for tourists, since they had to travel into the city by bublic transportation. Please check the connections by yourself…

well located good stay

Customer review rating 3.5/5

David Families - 21/06/2021 Confirmed reviews ALL

good and clean room, too bad parking is not managed

well located

Customer review rating 3.5/5

Renate Couples - 18/06/2021 Confirmed reviews ALL

Breakfast was poor. Old bread. Airco on the room wasn't working well. It was a very hot day and we were located on the 4th floor. It was very hot.

Good Stay

Customer review rating 5.0/5

Amanda R. Business - 28/05/2021 Confirmed reviews ALL

we placed member of our UK staff here for many weeks at a time & were extremely happy with the communication, professionalism and attention to detail, this was the hotel of choice for them to keep returning to so even in a pandemic this hotel delivered.

Not as usual

Customer review rating 2.5/5

W.f V. D. Business - 26/05/2021 Confirmed reviews ALL

Dear Lady / Sir, There was a promotion on the wall outside of Ibis , saying : 69,99 euro per night. When I asked for the price for 3 nights it appeared to be 247 euro. 2 days later I confirmed my stay for 3 nights and the girl said that is was more than 300 euro. I explained that it has been offered for 247 and after a long time looking in the computer, she agreed and confirmed it in the computer. When I checked in the girl asked me my creditcard as a guarantee, she said. Immediately she wanted to cash more than 300 euro from my creditcard, which I prevented , telling her that the first offer has been only 247 euro. She looked for the boss and after maybe 20 minutes they agreed and I could pay what has been promised. But this made me quite upset. it has been clearly written in the reservation in the computer, but still trying to let me pay a higher price. Second: due to the virus situation they offer a box with the breakfast. But the bread looked to me rather old. I have told them I wanted my breakfast at 08.00 o'clock, so ehy do not they serve it in my room ? It has been waiting downstairs for 20 minutes, in the meantime the 2 girls in the reception were only talking about private things, not paying attention to me as a client. Finally something which does not has to do something with the service of the hotel, but with the interior of the hotel. On the floor of the corridor there is a carpet with lines in all kind of colors, curved which made the environment not a quiet place. I do not know which person has invented this type of carpet on the floor but it looks horrible. The same inside of the elevator. In total painted in at least 5 different colors, figures painted on the wall which made this small place of the elevator very unquiet. I expected to be in a place with nice service for the guests, because there were not many guests, but that has not been the case. I was disappointed. Best regards

Pleasant stay

Customer review rating 4.5/5

V. Families - 16/05/2021 Confirmed reviews ALL

We had a nice stay in a modern and clean room. Staff was helpful and inspite of Covid we were served a tasty breakfast.

Dear Mrs V., Thank you for your positive review! We really like to hear that you enoyed you stay in our hotel! Hopefully we can welcome you in the near future again in Haarlem. With kind regards, Team Ibis Styles Haarlem.

Mooi en modern hotel

Customer review rating 4.0/5

Sylvia Couples - 07/11/2020 Confirmed reviews ALL

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Good stay

Customer review rating 4.0/5

Anonymous Business - 16/10/2020 Confirmed reviews ALL

The staff went out of their way to arrange food while the kitchen was closed due to corona restrictions. They arranged some take-away food and prepared a table for me in the restaurant. Excellent service under the circumstances.

Good stay

Customer review rating 4.5/5

Anonymous Families - 10/10/2020 Confirmed reviews ALL

Pleasant experience. A nice clean room with a good bed and bathroom. Good breakfast.

Not impressed

Customer review rating 1.0/5

Jeanette Solo - 18/09/2020 Confirmed reviews ALL

Parking was an issue and not at all clear on the website No welcome drink even those silver member Few issues

Good stay, bad breakfast

Customer review rating 3.5/5

Miriam Families - 24/08/2020 Confirmed reviews ALL

I enjoyed my stay at your hotel, however the temperature in the rooms were way too high! Luckily we got to borrow a ventilator. The breakfast also was not that good looking at the amount of money you pay for it.

Dear Miriam H., We very much appreciate your comments regarding your stay at the ibis Styles Haarlem City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Styles Haarlem City

Helpful staff

Customer review rating 3.5/5

Anita Families - 20/08/2020 Confirmed reviews ALL

Lovely stay at the ibis, clean and modern, air conditioning or a fan was needed in the heat, a fridge would have been a great help

Good classic

TripAdvisor rating 4.0/5

lvexport Business - 22/09/2019 TripAdvisor review

I like Ibis, because I'm never disapointed. I <was greated with a welcome glass of wine, which made my day ! The staff was lovely, bed was comfortable, no noise during tyhe night, and great music playlist for breakfast :)

Thank you for your good comments. Your evaluation is a very nice compliment for our hotel and the whole team! We are very happy that you are completely satisfied with us. The ibis Styles Haarlem City Hotel team.

Nice hotel in town

TripAdvisor rating 3.0/5

Stay408110 Business - 16/09/2019 TripAdvisor review

New hotel in town. Very confortable my room with desk and sofa. Hotel without restaurant (they can order pizza). Coffee machine and water in the lobby. Free-wifi. Parking in front of the hotel with limited places.

Thank you for your review of the ibis Styles Haarlem City Hotel. We appreciate you taking the time to provide detailed information regarding your stay. Sunny greetings from the ibis Styles Haarlem City Hotel team

Great Location, Great Quality of hotel but some negatives

TripAdvisor rating 3.0/5

Hudski79 Couples - 18/06/2019 TripAdvisor review

We stayed for 3 nights, the hotel is in a great location, just a 20 minute, scenic walk from Haarlem station. The staff are friendly and check in was really easy We had an early start on day 1, so had a nap when we checked into the hotel, we were rudely woken by the fire alarm sounding, turns out it was the fault of another guest so cant blame the hotel, but good to know the alarm works The safe didnt work when we arrived, but it was fixed pretty quick after we arrived. The towels were very smelly, we had them changed daily (Which I wouldnt normally do) but the smell was too much! The aircon didnt work at night, which meant we had to sleep with the windows open, which, when youre on a busy junction, was a little noisy Bathroom floor was filthy Vending machines are super, ridiculously expensive

First of all I would like to thank you for taking the time to write a review about your stay at our hotel. I was very pleased to read that you were satisfied with the location and that our staff made a positive impression. Here at the ibis Styles we want to make sure our guests receive the highest standards of service at all times. I’m very sorry to hear that the experience at the room was not good. We take feedback very seriously and I have forwarded your comments to the relevant departments. Thank you again for your review and I hope we can one day welcome you back for a stay you will fully enjoy. Yours truly, ibis Styles team

Ibis Styles Haarlem

TripAdvisor rating 3.0/5

718jeroend Business - 13/05/2019 TripAdvisor review

Unfortunately we had to patk our car 500m from the hotel as there was no place anymore ( even with open spots ) and parking outside the reserved spots was not allowed ( but in the morning 4 cars were parked outsed the 'lines '

First of all I would like to thank you for taking the time to write a review about your stay at our hotel. I’m very sorry to hear that your experience with the parking was not good. We will pay better attention to the parking. Kind regard, ibis Styles Haarlem City.

Haarlem NL in the Spring

TripAdvisor rating 5.0/5

Sightseer16952130861 Solo travel - 08/05/2019 TripAdvisor review

Very nice hotel w/ efficient, professional staff. Located within easy walking distance (+/- 1 Mile) of Haarlem Center and many of the attractions there. 5/10 mile to Bloemendal station for train to Haarlem & connections to anywhere in Netherlands. Breakfast buffet is very good if a trifle expensive but that is true throughout Netherlands. One strange aspect were very low rhythmic sounds through the structure after about 23:00 hours. First thought it was guests blasting rap station from the multiple FM radio choices on the TV. However, here @ Ibis Stuttgar North same phenomenon - must be part of the building air and heating systems at Ibis hotels.

Thank you for your good feedback. Your rating is a very nice compliment for our company and the entire team! We are very happy that you felt that all around the hotel. Greetings from Haarlem, Your ibis Styles team

Great location but highly disinterested and disengaged staff

TripAdvisor rating 3.0/5

Roving41433628655 Family - 23/04/2019 TripAdvisor review

We stayed at this hotel for four nights from 15-19 Apr and found the hotel team to be very unhelpful and not at all interested in anything to do with customer service. Here are a few examples - On arriving, we were not allowed to park in an empty bay even though it wasn't allocated to anyone. No help offered whatsoever in finding alternate parking options. There was no info provided on whether our booking included breakfast which we later found (on day 4) that it didn't and it was going to cost us an additional 160 Euros - hotel staff response was 'we may have forgotten to mention it to you on check in but its chargeable'. We drove through 5 countries before arriving in Netherlands and stayed at Accor properties everywhere and in each case the reception team made sure to specify whether breakfast was included in our rate or not. The tissue box in our room was nearly empty when we arrived and on finishing it was never replaced by the housekeeping team despite mentioning it a few times. The safe alarm went off in the middle of the night due to batteries about to die and the maintenance guy didnt have the right screwdriver (standard cross style) to open the battery cover. Its a shame as we've always experienced great customer service with Accor but they seem to have got it wrong with the staff at this hotel!

Thank you very much for taking the time to leave a review about your stay! I am sorry that your check-in experience was clouded by an abrupt receptionist. Our front desk staff are often praised for their friendliness and helpful attitude, and I apologize that you did not get to experience it on this occasion. If you recall the name of the member of staff who attended to you, please let us know so that we can follow this up as we regularly re-train the team to ensure that we are all conversant with the high standards of service that our guests enjoy and have come to expect from our establishment. Thank you for bringing this to our attention, and please accept my sincere apologies for any disappointment. We do hope to one day welcome you back to the ibis Styles Haarlem City and provide you with a positive experience. Kind regards, ibis Styles Haarlem team

HAARLEM

TripAdvisor rating 5.0/5

_nazim_gokcezade Family - 28/02/2019 TripAdvisor review

Ibis style hotel in Haarlem city, fantastic stay with my wife, very clean, friendly staff, good breakfast. The hotel ia very popular lots of guests but noise free. 24 houre free coffee and tea, not many places would do that.

Beste Nazim Gokcezade, Thank you so much for the positive review! We are glad to see you and your wife enjoyed your stay so much. The compliments will be forwarded to our colleagues. Thank you again for the review and we hope to welcome you and your wife again. Greetings, The Ibis Styles Haarlem City team

Modern clean hotel!

TripAdvisor rating 5.0/5

Safari01808203908 Couples - 11/02/2019 TripAdvisor review

A modern clean hotel! Very friendly staff! Rooms well laid out bathroom particularly nice and spacious. Train is 5 mins away with quick access to Harleem city centre and Amsterdam! Great stay would come again!

Dear Safari01808203908, Thank you so much for the positive review! The compliments will be forwarded to our colleagues. We are more then happy to welcome you the next time you are staying with us. Greetings, The Ibis Styles Haarlem City team

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