Mercure Hotel Schiphol Terminal 3 stars

Customer review rating (ALL Rating) 4.1/5 478 reviews

Mercure Hotel Schiphol Terminal - Image 1
Mercure Hotel Schiphol Terminal - Image 2
Mercure Hotel Schiphol Terminal - Image 3
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Description

Hotel extras

  • No transit visa needed for your stay.

  • Unique location inside of the airport, behind customs and security

  • Day use and night use rooms are available.

  • Private shower cabins for transit passengers.

  • Take Away breakfast and 24/7 refreshments

Our accommodation(s)

Hotel location

Mercure Hotel Schiphol Terminal

AMSTERDAM AIRPORT SCHIPHOL, TERMINAL BUILDING, PO Box 75041
1117 ZN SCHIPHOL
Netherlands

GPS:52.309883, 4.761096

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Non contractual photo

Start the day with a delicious room service breakfast. Our room service is delivered by the restaurant "Bread", which is located in the airport terminal. We have 24 hour room service in our hotel!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  478 reviews

TripAdvisor Rating  3.6/5  171 reviews

Customer review rating 4.5/5

Anthony E. Couples - Confirmed reviews ALL

Very comfortable, quiet and spacious. Reception staff very friendly. Recommended +++

Customer review rating 4.0/5

Rhonda W. Business - Confirmed reviews ALL

Once I found the hotel, it was great. You desperately need more signage in the airport - the hotel only had a sign once right at the location. It needs to be at the end of each set of gates. My flight from Sevilla was supposed to land at 11:30 pm but ran about an hour late and when I arrived the airport was shut down and all hallways to the F gates or Lounge 3 were closed off. Found one person finally who said to "go through that doorway and keep going", but the doorway was completely locked when I got there. Took a total of 45 minutes walking around at 1:00 am to find an employee who could escort me there through back routes. Since many flights run late, there is a great need for a clear path to the hotel for all of the late night flights arriving after everything in AMS is closed. It was a nightmare. Please give better instructions for finding you - we don't know what "Lounge 3" is, and there were no signs to it and the name is confusing with Airline lounges, for which there are many signs. And please, please, let people know how to find you once all shops, security, etc. are closed after hours! I was in tears!

Customer review rating 2.0/5

Jennifer B. Couples - Confirmed reviews ALL

We tried to check in 45 minutes early and were told it would be possible but would cost us an additional €36. Disgraceful customer service. We had to ask for an additional pillow as there were only 3 provided and there were not TV controls in the room so we were inconvenienced yet again. The bedroom also only had one bedside table which was totally inconvenient as had nowhere to put our drinks and telehones. I think in this instance we are entitled to some monetary compensation as we really had an abysmal experience and not acceptable when travelling and the price of the room for 1 night is extortionate.

Customer review rating 4.5/5

A.j. M. Business - Confirmed reviews ALL

Reception great - rooms were clean

Customer review rating 4.0/5

David R. Solo - Confirmed reviews ALL

Well located, comfortable. Could not charge any of my devices (laptop, phone) due to no USB charging ports in the room. Could not use/access the electricity ports in the room.

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Other web-users rate our hotel

  • 118 reviews 8/10 Location
  • 315 reviews 5.9/10 Room
  • 200 reviews 7.7/10 Service
  • 13 reviews 2.8/10 WiFi
  • 182 reviews 4.6/10 Comfort
  • 99 reviews 6.8/10 Cleanliness
  • 73 reviews 2.6/10 Value
  • 25 reviews 3.1/10 Breakfast

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