Mercure Hotel Schiphol Terminal 3 stars

Customer review rating (ALL Rating) 4.1/5 686 reviews

Mercure Hotel Schiphol Terminal - Image 1
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Description

Hotel extras

  • No transit visa needed for your stay.

  • Unique location inside of the airport, behind customs and security

  • Day use and night use rooms are available.

  • Private shower cabins for transit passengers.

  • Take Away breakfast and 24/7 refreshments

Our accommodation(s)

Hotel location

Mercure Hotel Schiphol Terminal

AMSTERDAM AIRPORT SCHIPHOL, TERMINAL BUILDING, PO Box 75041
1117 ZN SCHIPHOL
Netherlands

GPS:52.309883, 4.761096

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Non contractual photo

Start the day with a delicious room service breakfast. Our room service is delivered by the restaurant "Bread", which is located in the airport terminal. We have 24 hour room service in our hotel!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  686 reviews

TripAdvisor Rating  3.5/5  155 reviews

Bed had been used and not changed

Customer review rating 1.0/5

Michael Families - Confirmed reviews ALL

Arrived at 10pm on long journey with young children ahead of early start the next day. Checked in, got settled and quickly got ready for bed. Discovered one of the beds had been used and had not been changed, but had been made up to look as if it had been changed. Given that we had to sleep and were ready for bed, we turned the duvet cover and pillow case inside out and reversed the sheet. Reported this to reception when we checked out and the only thing reception would say was "I am surprised you didn't tell us last night. There's nothing I can do". He said this repeatedly. No apology. I had to ask "Are you surprised we didn't tell you last night or are you surprised the bed was used and not changed?" before he acknowledged that the bed was unchanged. Arriving to a hotel room with an unchanged bed made up to look changed has to be one of the worst failings a hotel could achieve. Such an experience would put me off using Accor Hotels again.

Well located

Customer review rating 3.5/5

Jeanne Friends - Confirmed reviews ALL

Very convenient to not have to leave the airport and go through security again in the morning. The room was very quiet and very dark. In the morning the shower had no hot water and no water at all came out of the cold faucet.

Great stay!

Customer review rating 5.0/5

Margaret M. S. Solo - Confirmed reviews ALL

I love that I woke up, got coffee and went to my gate.....I will always stay here!!!!!!

Great option if you have a long transfer.

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

I did not realize the hotel only books for 12 hour stays. The price is that of a full service hotel. Bed was comfortable and room was clean.

Customer review rating 4.0/5

Overnight P. Solo - Confirmed reviews ALL

I had a later arrival 23:00, control passes were closed and I was directed by security to exit through the baggage hall and pass again through security and passport control. The purpose of staying at this hotel was to avoid that experience. Fortunately the airport was virtually empty and eventually I made it - but it cost me an extra hour? The hotel could offer better options or suggestions for this timing.

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Other web-users rate our hotel

  • 129 reviews 7.3/10 Location
  • 346 reviews 7/10 Room
  • 243 reviews 8/10 Service
  • 5 reviews 6.2/10 WiFi
  • 188 reviews 6.4/10 Comfort
  • 126 reviews 7.1/10 Cleanliness
  • 28 reviews 8.4/10 Vibe
  • 14 reviews 5.5/10 Breakfast

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