ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 4,558 reviews

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Description

Hotel extras

  • An ALLSAFE hotel certified by Bureau Veritas

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,558 reviews

TripAdvisor Rating  3.5/5  5,202 reviews

GOOD STAY

Customer review rating 4.0/5

Marcos Couples - Confirmed reviews ALL

Our stay was good, in general. The connectivity with the airport is fantastic, but i'd like to suggest to add some shuttles between 01:00 and 04:00.

Dear Marcos, thank you for taking the time to share your experience with us. We are delighted to hear that you appreciate our commitment to cleanliness and sustainability, as these are core values that we strive to maintain for all of our guests. However, we regret to hear that our shuttle service schedule did not fully meet your expectations. While we aim to provide convenient and frequent shuttle services, we acknowledge that there may be room for improvement in our late-night and early-morning schedules. Your suggestion regarding additional shuttles between 01:00 and 04:00 has been noted, and we will consider it while reviewing our transportation services to enhance our guests' experience. We are also pleased to learn that you are a member of the ALL – Accor Live Limitless loyalty programme and hope that it added value to your stay with us. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Good stay

Customer review rating 4.0/5

Jim T. Families - Confirmed reviews ALL

Nice basic room

Dear Jim, thank you for taking the time to share your experience with us. It is heartening to learn that you hold our loyalty program in high regard and that the cleanliness of our hotel met your expectations. We are also pleased that you would consider recommending ibis Schiphol Amsterdam Airport to others. While we note that you did not require in-depth interaction with our additional services this time, we remain committed to ensuring a comprehensive and satisfactory experience for all our guests. Our team is continuously working to uphold our sustainable development initiatives, and we welcome any future discussions on how we can further improve in this area. As a valued Senior member of our community, we understand that your comfort and satisfaction are paramount. Our convenient location, with the availability of a complimentary airport shuttle and direct bus rides to the city centre, is designed to enhance the ease of your travel. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Comfortable stay

Customer review rating 4.0/5

Tony M. Families - Confirmed reviews ALL

Good comfortable stay, with the facilities we actually wanted.

Dear Tony, thank you for taking the time to share your experience with us. It is rewarding to hear that you had a comfortable stay with us and that the facilities met your expectations. Our team at ibis Schiphol Amsterdam Airport strives to ensure a seamless and enjoyable experience for all our guests. However, we regret that the absence of a kettle and cups in your room did not meet your full satisfaction. While we currently offer coffee and tea facilities in some of our rooms and upon request at the reception, we continuously review our amenities to enhance our guest experience. Additionally, we acknowledge your suggestion for an additional waste bin and will take it into consideration as we aim to provide convenient and efficient accommodations. We also understand the importance of a reliable internet connection and apologize if the speed did not meet your expectations. Please know that we are committed to providing quality service and will look into this matter. We are pleased, nonetheless, to learn that our efforts in maintaining straightforward processes contributed positively to your stay. Our dedication to guest contentment remains unwavering, and we are grateful for guests like you who take the time to guide us towards improvements. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Dirty room

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Staff was extremely helpful and friendly. The room was dirty and smelled of excrement. My colleague who stayed next door had the same experience. Bed has food crumbs in it. Will not stay again.

Dear Guest, Thank you for taking the time to review your stay. We are truly disheartened to hear about the aspects of your experience that did not meet expectations. Our guests' comfort and satisfaction are paramount, and we are genuinely sorry to hear that you encountered cleanliness issues with your room and bathroom. We take pride in our housekeeping standards, and it's clear that in this instance, we fell short. While we are surprised to hear about the condition of the bed, as our superior rooms are equipped with recent mattresses and sweet beds designed for comfort, we regret that you did not find the bed comfortable. It is our hope that each guest enjoys a restful night's sleep, and we apologize if this was not the case during your visit. We understand the importance of a well-maintained and clean accommodation, and it's concerning to learn about the shortcomings you faced. Our team is committed to providing a welcoming environment, and we are saddened that we did not achieve this for you. Please rest assured that we continuously strive to deliver the high standards our guests expect and deserve. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Great hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good bed with the right pillows ensuring a good night rest, buzzling hotel with many amenities like several(!) restaurants, bars, ironing options, ATM, Fitness. Only thing missing would be a nice indoor pool/spa.

Dear Guest, thank you for taking the time to share your experience with us. We are thrilled to hear that our hotel's amenities and the comfort of our beds contributed to a pleasant stay, ensuring you had a restful night's sleep. It's delightful to know that the attentiveness of our team in verifying your preferences for the welcome drink met your expectations, and that you enjoyed your dining experience at our snackbar. However, we regret to hear that the availability of luxury rooms and the absence of a swimming pool and spa did not fully meet your desires. While we currently do not have these facilities, we continuously strive to enhance our guest experiences within the scope of our offerings. We also take note of the issue regarding the recognition of your Accor status. Please rest assured that we are looking into this matter to ensure that our loyal members always receive the recognition they deserve. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

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