ibis Schiphol Amsterdam Airport 3 stars
Customer review rating (ALL Rating) 4.3/5 2,792 reviews
An ALLSAFE hotel certified by Bureau Veritas
Park, Sleep & Fly package on offer
Direct 20-minute bus ride to the city centre
Complimentary airport shuttle
Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
ALLSAFE approved hotel
1171 PK BADHOEVEDORP
BY BUS FROM AIRPORT: Line:341,397,181 knooppunt schiphol Noord
ROTTERDAM ZESTIENHOVEN At 60km / 37 miles
SCHIPHOL AIRPORT At 3km / 2 miles - Shuttle free
AMSTERDAM CENTRAL STATION At 12km / 7 miles
SCHIPHOL HELIPAD At 3km / 2 miles
A10 BADHOEVEDORP At 4km / 2 miles
A9 AALSMEER At 2km / 1 miles
A9 BADHOEVEDORP At 4km / 2 miles
AMSTEL STATION At 11km / 6 miles
CENTRAAL STATION At 12km / 7 miles
RAI STATION At 8km / 5 miles
SCHIPHOL STATION At 3km / 2 miles
WTC ZUID STATION At 7km / 4 miles
Check-in from - Check out up to
On this moment closed. Enjoy dining with a view as the sun sets over Schiphol Airport. L'Estaminet offers an international cuisine daily from 5.30pm to 10pm. With all dietary requirements catered to, there's something for everyone to enjoy.
On this moment closed. A taste of America in ibis Schiphol Amsterdam Airport. Choose from a simple menu of toasties and soup for lunch, or design your own hamburger with a variety of toppings for dinner.
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Our guest reviews
100% genuine reviews from our guestsFind out more
No Restaurant (except Buffet) and very long Waiting times / understaffed
Customer review rating 0.5/5
Stefan K. Business - Confirmed reviews ALL
Arriving for Check in with a very long Que. Waiting time approx. 30 Minutes. When it was my turn... Reservation was not found. Another 15 Minutes to get my Card. So 45 Minutes between arrival and getting my Room Key. Trying to buy a beer to calm down at Take Away Store. Completely unorganized. Waiting time 15 Minutes to buy a beer. Room was not fancy. But Clean. Nothing to complain. Then Dinner... no Restaurant nor Bar nor Burger Shop ... only 4th floor 27 Euros Buffet. So back to the Take away and buy a beer and a sandwich. Another waiting tim (but not 15 minutes this time). Check out... asking for the printed Invoice.... System broken no Invoice can be printed. So definitely. I will not stay in this IBIS any more.
Customer review rating 3.0/5
Simon Business - Confirmed reviews ALL
The room was pre-paid, but at check-in instead of only being billed or city tax, I was billed the full Euro 253, which I only noticed later in the evening. The queues to check-in were huge and its took half an hour to come back, get refund into the credit card machine - but so far only the debit shows on my account, no the Euro240 refund. The AC in the room basically didn't work, but by this time I had unpacked and could not face the return to check-in again to ask for another room. The burger bar is closed so only a fixed price Euro28 buffet is available at the hotel - unless you want a chicken sandwich in the bar - which ended up being dinner. The staff are nice given the pressure I think there are under, the shuttle bus works well - but next time I will try another option
Love the Early Check-in
Customer review rating 5.0/5
Shawn L. Couples - Confirmed reviews ALL
We arrived early in the morning from the US. Having early check in was amazing!
Good option close to airport
Customer review rating 2.5/5
Pedro Business - Confirmed reviews ALL
Everything ok in the end, but the check in process is really weak. I took almost 30 min to check in and I was 3rd in one of the queues, The receptionist could not find my reservation, she could not even understand English very well and she was really slow. As an example, 3 check in desks were open upon my arrival at the hotel and she attended 3 people, as her colleague side by side, attended 7!!! I've also requested invoice in company's name and I'm still waiting for it (maybe she didn't understand also or just simply ignored it). I believe this process could be reviewed by your team, or a better staff selection from your side, as it looks your employees have different productivity levels and due to the actual constrains this is a key success factor for your business. Ibis is always a well balanced choice, however this was my worst check in experience ever.
Dear Pedromr B., Thank you for taking the time to tell us about your experience at the ibis Schiphol Amsterdam Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justin - Duty Manager
Old, not super clean.
Customer review rating 2.5/5
Anonymous Business - Confirmed reviews ALL
Rooms are old, not in super condition and at a high price.
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