ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 4,342 reviews

Best price
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ibis Schiphol Amsterdam Airport - Image 1
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Schipholweg 181, 1171 PK BADHOEVEDORP, Netherlands

Description

Hotel extras

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Telephone
Fax +31 20 657 0199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,342 reviews

TripAdvisor Rating  3.5/5  5,247 reviews

Convenient

TripAdvisor rating 4.0/5

Kork215 TripAdvisor review

This is a great hotel for the price, located near the airport with free shuttle to and from. Decent restaurants inside also has a bar free breakfast and transportation located directly across the street shuttle service is 24 hours to airport not bad at all.

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated the convenience of our location, the complimentary airport shuttle service, and the array of dining options we provide, including our in-house restaurants and bar. It's great to know that our breakfast offerings and the transportation options available just across the street added positively to your stay with us. We are hoping to welcome you back in the future. All the best. IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - all.accor.com

Good stay

Customer review rating 4.5/5

Grant Business - Confirmed reviews ALL

I’ve used this hotel several times for overnight stays for international flight transits. It fits my requirements well. Good free shuttle services, modest rooms, but clean & modern & good services for a transit passenger.

Dear Grant, Thank you very much for this kind review of your recent stay. We are delighted to know that you appreciated our membership in the ALL – Accor Live Limitless loyalty programme and that you would recommend our hotel to others. We look forward to seeing you again soon. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Brilliantly located

Customer review rating 5.0/5

Alexandre L. Solo - Confirmed reviews ALL

I just wanted to take this moment to thank Manual (from Italy), very welcoming and warmth employee. I checked in on the 11th/12/2024. Manual put me at ease from the very beginning and I had no further questions as he did explain everything very well in a concise manner. He also asked his manager to allow me to leave my suitcase for more than 24 hours as I was going away on a day trip! Thanks Manual again. Also, I had another stay within the Ibis Schiphol Amsterdam Hotel, I can't thank enough, Zoe, for her professionalism, her courtesy, her friendliness, and her very welcoming smile. I had requested if I could eventually check in in advance, as I had to go on a day trip. Zoe did facilitate it and was super efficient! Thank you again Zoe, you are a very good front office receptionist. Your Front Office Manager and The Ibis Hotel Management, should be proud of having you as an employee, you are undoubtedly a valuable and an excellent asset to the company, keep up the great work! Best Regards, Alexandre L.

Dear Alexandre, Thank you very much for this kind review of your recent stay. It's truly rewarding to hear about your positive stay at ibis Schiphol Amsterdam Airport. We are delighted that you appreciated the service provided by Manual and Zoe, their dedication to guest satisfaction, and their ability to make your stay more convenient, especially regarding your luggage and check-in arrangements. Alongside this, your acknowledgment of the welcoming atmosphere they create is heartening. We look forward to seeing you again soon. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Moldy and minimal customer service

Customer review rating 0.5/5

K Business - Confirmed reviews ALL

Our bathroom was covered in black mold, and the help email and front desk took three times of reaching out and five hours later put us in a new room - and didn’t want to give any sort of refund for the health risk - so gross and unethical

Dear Guest, Thank you for taking the time to provide this feedback. We are deeply concerned to read about the issues you faced regarding the condition and cleanliness of your bathroom. We usually pride ourselves on maintaining the highest standards of cleanliness and comfort, as is expected in all our 644 rooms, and we regret that we fell short in this instance. Furthermore, we apologize for the delay and the inconvenience you experienced when reaching out for assistance. Providing prompt and efficient customer service is one of our core values, and it seems we did not live up to this commitment during your stay. While we understand that your stay was not up to the mark, we hope to reassure you that this is not indicative of our usual standards. We sincerely apologize for any discomfort or inconvenience caused. We look forward to welcoming you very soon. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Dissapointed on the service

Customer review rating 1.0/5

M. Friends - Confirmed reviews ALL

Being an AccorPlus member, actually for the 2 visit to Ibis Amsterdam airport was not so pleasant, the bus shuttle is not on time, 1st visit on 28th Nov, because of day time, I accepted the delay for 1.5 hours, but the last visit on 8th Dec, we waited from 23.49 - 01.00 but the service 0f 00.22 never came and soon we walk to apps pick up, we can see the bus as exact 01.02 which mean they skipped 1 pick up, in the middle of freezing night, this is hard to be accepted. And we tried to call reception thru our phone as well as the booth of shuttle, no one pick up and when we arrived, we mentioned to reception and found the phone is put on silent and asked us to complain to manager the next morning. We filed our complaint the next morning, the attitude of manager raising his voice when we tried to explain about the call, it was not nice from a person in hospitality industry on management level, further, we don't have any response email that notify us that the complaint is being followed up. Its a good transit hotel and valued price but the service need to be elevated

Dear M., Thank you for your feedback, We are delighted that you found our booking process to be seamless, a testament to our commitment to providing a convenient experience for our guests. However, we are concerned to hear about the issues you faced with our shuttle bus service and the reception's responsiveness during your stay. We understand how frustrating delays and lack of communication can be, especially during late hours. Moreover, it is disheartening to learn that your interaction with our management did not reflect the high standard of hospitality we strive for. We also regret to hear that you did not feel adequately recognized as an AccorPlus member upon check-in, which is an important part of the guest experience we aim to offer. Nonetheless, we appreciate your acknowledgment of our hotel as a good transit option with competitive pricing. Furthermore, our commitment to providing value to our guests is unwavering, and we are constantly working to enhance all aspects of our service. We would also kindly ask you to reach out to us via e-mail detailing all of your experiences during your stay, so that we can take it into discussion internally. We hope to welcome you again in the future. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.