ibis Schiphol Amsterdam Airport Hotel 3 stars

Customer service at front desk was very friendly, staff at the restaurant very courteous Rooms are small but very clean The only negative issue will be the smoking guests, sometimes they smoke ti close to the doors or illegally in their own suites ☹️

Free shuttle service to and from airport was excellent.

Check-in was quick and smooth.I was surprised to find a 10 Euro charge on my visa account after I already paid for my stay with a different visa card. The desk clerk said it is normal for the Hotel to charge the account to make sure it is credible. This is a ridiculous explanation and I will not except it. I had the girl remove the charge immediately which she did.If you are going to keep doing this charge please advise the customer IN ADVANCE.

This was a great experience. Hotel has it all. Restaurants, a gift shop, complimentary coffee area for upgraded, great transportation options. I will stay here in the future in my next visit.

The best place I've ever stayed at Amsterdam area (this was my fifth time). Very strategic localization, near from the airport with free shuttle bus service from/to the hotel, besides walking distance from a bus station with several options that can take to the Amsterdam downtown or nearby cities. The hotel facilities are great, cool decoration, bar, restaurants. The room is nice, well designed to better accommodate furniture and space, comfortable bed, clean. The breakfast is awesome, fresh breads and croissants, delicious, looks like they produce by their own; variety of fruits, cheese, yogurts, etc. There's also a cold water machine if you want to refill your own bottle of water.

Perfect room with a view of the pond.

The reception was very fast and helpful, the rooms were spacious and clean, and had all the standard necessities. The airport shuttle was excellent, big bus and on time always. Overall a nice experience.

So nice and well organized.Very humble staff.

Very nice

Good

It was a nice experience. The facilities at the hotel were really good and I was pleasantly surprised at everything that was available . The only issue was the walking path that leads back out onto the road and to the bus station as there isn't much of a walk way. Other than that I was totally impressed with the hotel, the staff and the facilities.

Very comfortable rooms in a decent location for transport to the centre , friendly staff and well worth the money paid .

Great stay close to everything. A bus ride away.

I had a perfectly pleasant stay at the IBIS Hotel. I was even given a welcome drink and a late check out. I have no complaints about the staff - they were all friendly and helpful. The transfer bus was on time and convenient. The room was clean and tidy and there is a nice bar area. I checked out and was told "all is fine". Now I find my credit card has been charged for two amounts - around Euro20 each and I am trying to find out why. I have emailed and had no response - this is just frustrating and time-consuming to be chasing this up after a stay.

Have staying here many times. Basic rooms are exactly that - basic. The nicer rooms have a bath and if you pay for an upgrade, you get access to the tea/coffee machine and get slightly faster (10 instead of 5mbps) 'premium' wifi. Otherwise you have to purchase drinks and snacks from the bar or shop downstairs and its VERY expensive. For example - a bag of M&Ms costs €6 instead of the normal €2!! Breakfast room is large and there is loads of fresh food and good choice. Gets very busy some mornings and there can be a big queue to get - there is 1 queue for everyone - some a paying, some are in a hurry so have prepaid, but have to wait anyway! Burger bar on the second floor is great, but placing an order can be slow - depends who is serving, but you can stand there getting ignored for 5 mins before you place your order. Food is worth the wait though. Again it is expensive. Online check-in seems like a good idea and speeds up the arrival a bit (unless you arrive late), but they only pre-authorise a small amount, so you can't charge anything to your room!