Dear Millie, Thank you for writing a review. We are delighted that you loved your stay and found it comfy. Our team takes pride in providing a welcoming atmosphere, and it is great to know that your trip with friends was enjoyable. However, we are sorry for the oversight regarding the walls and toilet room. Our housekeeping team works daily to keep every room spotless, and we regret that this was not your experience. The front desk is always available to address such concerns on the spot. Nonetheless, we are glad that your overall visit left such a positive impression. We look forward to welcoming you again. Kind regards, Jody Brink, Hotel Manager

Dear Gemma, We are grateful for the time you took to review your recent visit. We are delighted that you felt welcome and well received by our team. It means a lot to us that you found the hotel clean and the breakfast enjoyable. However, we are sorry that arranging your booking by phone proved more difficult than it should have been. Our team aims to make every step of the reservation process smooth, and we regret that we fell short here. Nonetheless, we are glad that our location made your visit easy. With the free airport shuttle running from early morning until late at night and the bus stop just across the road offering a quick connection to Amsterdam, we hope you found it convenient for your family trip. We hope to welcome you back in the future. All the best, Jody Brink, Hotel Manager

Dear Olivier, Please accept our sincere thanks for this kind feedback. We are delighted that you found our team so welcoming and genuinely helpful during your stays. It means a lot to us that you feel at home each time you return. Our lobby lounge is designed with guests like you in mind, so we are pleased it served you well for your office work. We are also glad you appreciated the housekeeping on demand and the chance to reduce your carbon footprint while travelling. Knowing that our location makes your early flights easier is wonderful. We are also happy the Accor ALL App proved simple to use and helped you book without fuss. We all hope to welcome you back in the future. Best wishes, Jody Brink, Hotel Manager

Dear Gabriella, Thank you very much for your feedback. We are delighted that our team made such a warm impression on you with their helpfulness and kindness. It means a lot that you and your two best friends had an amazing stay with us during your few days in Amsterdam. That said, we are sorry for the frustration you faced with the shuttle leaving slightly early. Our complimentary shuttle runs from 03:48 until 00:43, and we recommend arriving at the stop a few minutes ahead of departure to avoid any last-minute rush. Finally, we are glad you appreciated our convenient location and found your room so comfortable. Our budget-friendly hotel is designed to make trips like yours easy and enjoyable, especially with the bus stop just across the road connecting you to the city centre in 20 minutes. We hope you will give us another opportunity to deliver an improved experience on your next stay. Kind regards, Jody Brink, Hotel Manager

Dear Marlon G., We appreciate you sharing your comments with us. We are delighted that you found our hotel excellent value and enjoyed our convenient location near the airport. Still, we are sorry that the evening dining choices in the area fell short of your expectations. Our neighbouring ibis Schiphol Amsterdam Airport does offer a restaurant, and our vending machine is available around the clock for lighter bites. Nonetheless, we are glad you had a great stay overall and that our shuttle service and transport links served you well during your business trip. We all look forward to welcoming you back in the future! Best regards, Jody Brink, Hotel Manager

Dear Martina, We are glad you found our complimentary airport shuttle so handy for your stay. It is great that the service made your arrival and departure smooth and easy. Our team is happy to hear that our rooms provided all the essentials you needed for a comfortable night before your early flight. We designed them with exactly that in mind, so you can rest well and head to the airport without any fuss. We are also pleased that you enjoyed a fast and simple booking experience through the Accor ALL App. It will be a pleasure to welcome you back! Jody Brink, Hotel Manager

Dear Ian, Thank you for this high rating. We are glad you enjoyed the cleanliness and comfort of your room. Those are two things we take great pride in at our hotel. That said, we regret that the WiFi was not entirely satisfactory. Our reception team is always on hand to help resolve any connectivity issues. Finally, we are happy that our overall facilities suited your needs as a transit stop, with our shuttle and round-the-clock service ready whenever you need them. We hope to see you again soon for another enjoyable experience. Best wishes, Jody Brink, Hotel Manager

Dear Michael, We are delighted that you found our service great from check-in to check-out. Our team truly values making every guest feel welcome, and it means a lot that you felt that throughout your stay. We are also glad you enjoyed our complimentary airport shuttle and the 24-hour reception, both designed to make travel as smooth as possible. We also hope to welcome you back on many more occasions. Best wishes, Jody Brink, Hotel Manager

Dear R., Thank you for your valuable feedback. We are delighted that our team made a positive impression and proved helpful and accommodating throughout your visit. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our hotel operates on a card-only basis, and we recognize that this information could have been presented more clearly ahead of your arrival. We also regret the inconvenience you faced with the room temperature, and we want you to know our reception is always ready to assist with any in-room concerns on the spot. Nonetheless, we hope you were able to take advantage of our complimentary airport shuttle and our convenient bus connection to the city centre, both of which make exploring Amsterdam easy. We look forward to seeing you again in the future. Best regards, Jody Brink, Hotel Manager

Dear R., Many thanks for sharing your review. We are delighted that you found our hotel so convenient for your short stay near Schiphol. Our team takes real pride in keeping everything clean and welcoming, and it is wonderful to know that their friendliness left a lasting impression. We are also glad you appreciated the easy access to the restaurant and dining options at our neighbouring ibis, as well as our straightforward booking system. We all look forward to seeing you again in the future. Best regards, Jody Brink, Hotel Manager

Dear Elaine, We are grateful for the time you took to review your recent visit. We are delighted that our front desk team made you feel so welcome throughout your stay. It is wonderful to hear that you found them friendly and helpful every time you spoke with them. Our hotel aims to make family trips simple, so we are glad the twin room with a bunk bed and the double room with a bunk bed suited your family perfectly. We also appreciate you mentioning how easy it was to book and adapt your reservation on our website. Still, we are sorry that the internet connection did not meet your expectations. Our team is always on hand to help with any connectivity issues during your stay. Nonetheless, we are pleased you enjoyed our breakfast and valued the vegan products on offer. It is great that our shuttle service to the airport worked well for you and that the nearby bus stop made reaching Amsterdam city centre so convenient. Finally, we are glad you found every area of the hotel clean and well cared for. Our housekeeping team works hard to maintain that standard every day. We look forward to the pleasure of seeing you again. Best regards, Jody Brink, Hotel Manager

Dear David, We appreciate your candid feedback; thank you. We are glad you found your stay comfortable and that our location next to the airport suited your overnight needs perfectly. Even so, we regret that you noticed a small pest in your room. Our team carries out daily housekeeping and is always available to resolve any concern on the spot. Nonetheless, it is wonderful that Misha made such a positive impression with her helpfulness. We will share your kind words with her. It would be a pleasure to have you return in the future. Kind regards, Jody Brink, Hotel Manager

Dear Dale P., Thank you for taking the time to share details of your recent visit. We are pleased that you found our facilities and the location convenient for reaching Amsterdam city centre. It is rewarding to know that the Sweet Bed by ibis met your comfort expectations as well. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Your comfort through a restful night is something we take seriously, and we regret that you encountered disturbances during your time with us. Our team is always available at reception to assist with any shortcoming, including providing earplugs for a quieter environment. We also note your feedback regarding the room preparation and will share your observations with our housekeeping colleagues. We do hope to be able to welcome you back for a better experience. Best wishes, Jody Brink, Hotel Manager

Dear Maria, We value your time and effort in providing feedback regarding your stay at our hotel. We are delighted that you found your room spotless and our Sweet Bed by ibis beds so comfortable. Our team is proud to offer well-maintained spaces where guests can rest before or after a flight. It is wonderful that our complimentary airport shuttle made your journey easier. We know how valuable a reliable connection to the terminal is, especially when travelling with family. We hope to welcome you back in the future and wish you all the best. Safe travels! Jody Brink, Hotel Manager

Dear Charlotte, We appreciate you bringing your concerns to our attention. We are pleased that you found your room properly cleaned, as our housekeeping team works diligently each day to maintain high standards. Even so, we are truly sorry to hear that some aspects of your stay did not meet your expectations. The disturbances you experienced during the night are not the restful atmosphere we aim to provide, and we regret that your comfort was affected, but our team is always on hand to assist with any concerns. We also understand how frustrating it must have been when the parking gate did not operate as it should, and we apologise for the inconvenience this caused. Your mention of the booking discrepancy between systems has been noted, and we encourage guests to reach out to our 24-hour reception team whenever such inconsistencies arise so we can address them promptly. We hope we may have the pleasure of welcoming you back in the future. Best wishes, Jody Brink, Hotel Manager

Dear Fiona H., Thank you for providing your observations. We are truly sorry to hear that some aspects of your stay did not meet your expectations. The shortcomings you encountered in your room are far from the standard we aim to deliver, and we regret the discomfort they caused you. Our housekeeping team follows a daily routine, and your comments will be shared with the relevant manager so extra attention can be given to these details. We also understand your feelings about the value you received, and we always encourage our guests to reach out to our 24-hour reception while still on site so we can address any concern right away. Nonetheless, it is encouraging to know that your interaction with our staff at the desk was a positive highlight. We look forward to welcoming you back for an improved experience. Best wishes, Jody Brink, Hotel Manager

Dear Elizabeth, We appreciate your review and the opportunity to address your feedback. We are truly sorry to hear that several aspects of your stay did not meet your expectations. Our budget concept means some in-room extras are not included, and we regret the poor WiFi speed you experienced. We also understand your concerns about the value and will reflect on your remarks. We hope we can provide you with an improved stay in the future. Kind regards, Jody Brink, Hotel Manager

Dear Janet, We are grateful for the time you took to review your recent visit. We are delighted that you found our hotel comfortable, clean, and reliable during your stay with friends. Your enjoyment of our complimentary airport shuttle means a lot to us, and we are glad it made your journey smoother. However, we hear your note about suitcase space. Our rooms are designed at 13m² with a modern, functional layout, and we regret that you felt a little short on storage on this occasion. Nonetheless, we are pleased that your overall stay left such a positive impression, and we truly value your kind feedback. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Jody Brink, Hotel Manager

Dear Ana C., Please accept our sincere thanks for this glowing review. We are glad you found our hotel conveniently close to the airport. It is great that you enjoyed a fast check-in and a smooth check-out. Our team works hard to make every arrival and departure as seamless as possible. We look forward to welcoming you back for a memorable stay in the future. Kind regards, Jody Brink, Hotel Manager