Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,859 reviews

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Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,859 reviews

TripAdvisor Rating  4.4/5  1,621 reviews

Certificate of excellence 2025

Good choice for an airport hotel

TripAdvisor rating 4.0/5

willdejager TripAdvisor review

Good and affordable hotel close to Amsterdam Airport. Nice rooms with comfortable beds. Location only one train stop (five minutes) away from the airport. Excellent for an early departure or late arrival. Staff very friendly.

Dear Will, Thank you for choosing our hotel and for taking the time to write a review. We appreciate you choosing our hotel for your airport stay and are glad you found our rates reasonable. Our team takes pride in maintaining comfortable rooms designed for restful stays before early departures. It's rewarding to know our location provided convenient access to Schiphol Airport while our staff made you feel welcome. We hope to see you again soon. Best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Joost H. Business - Confirmed reviews ALL

Goed hotel

Beste Joost, Bedankt voor uw review, we appreciëren het dat u de tijd ervoor nam. We waarderen het dat u onze service, het comfortabele bed en de individuele klimaatregeling hebt opgemerkt. Ons team werkt graag aan een ontspannen sfeer waar zakenreizigers zoals uzelf zich meteen thuis voelen. Hopelijk heeft u ook kunnen profiteren van onze uitstekende verbinding met Schiphol en Amsterdam, ideaal voor efficiënt reizen. We hopen u in de toekomst nogmaals van dienst te mogen zijn. Met vriendelijke groet, Mark Mosselman, General Manager

Customer review rating 3.0/5

Mahmoud A. Business - Confirmed reviews ALL

The supervisor upon checking in was extremely rude and he is following his own rules and acting as independent from accor hotels.

Dear Mahmoud, Thank you for taking the time to share your feedback. We sincerely regret that your recent experience did not reflect our usual standards of hospitality. Our team strives to ensure all guests feel valued, particularly our loyal ALL Accor members, and we take such feedback seriously. We hope to provide you with a more enjoyable stay in the future. Kind regards, Mark Mosselman, General Manager

Customer review rating 4.0/5

Cathy B. Couples - Confirmed reviews ALL

Stayed at the Novotel to be close to the airport for early flight from Amsterdam. Room was more than comfortable.

Dear Cathy, We greatly appreciate the time you took to share your impressions following your recent stay with us. It is wonderful to hear that many aspects of your experience stood out, from the seamless booking process on the Accor ALL App, smooth check-in, and helpful WiFi, to the high standards of cleanliness throughout the hotel. Your recognition of our sustainability efforts means a lot to us, as we continuously strive to offer an environmentally conscious stay for all our guests. Your kind feedback encourages our team and reinforces our commitment to providing convenient and comfortable service. Should you ever encounter any concerns during a future visit, please do not hesitate to reach out to us directly so we can promptly find a solution. We hope to welcome you again whenever your travels bring you to the Amsterdam area. Kind regards, Mark Mosselman, General Manager

Customer review rating 2.0/5

Nesma B. Friends - Confirmed reviews ALL

We booked 8 rooms through your reservation department. The coordinator who handled our reservation was very confised, my emails were simple and straight forward. But it took us several emails and calls before she understood our booking. Also, at chrck-out a few rooms were charged more than agreed.

Dear Nesma, Thank you for taking the time to share your detailed feedback about your group stay with us. We are delighted that you found the rooms clean and enjoyed the variety offered at breakfast. It is wonderful that your accommodation and the WiFi met your needs during your visit. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the confusion during the booking process and the billing discrepancies at departure. We take these concerns seriously and will share your feedback with our teams. For future group reservations, we encourage you to contact us directly when issues arise so we can find immediate solutions. Nonetheless, we appreciate your positive comments about our facilities and the overall cleanliness of the property. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Mark Mosselman, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,424 reviews 9/10 Location
  • 1,806 reviews 7.3/10 Room
  • 1,768 reviews 7.6/10 Service
  • 42 reviews 6.9/10 WiFi
  • 884 reviews 6.8/10 Cleanliness
  • 791 reviews 7.6/10 Breakfast
  • 480 reviews 9.4/10 Vibe
  • 385 reviews 8.2/10 Amenities

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