Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,084 reviews

Best price
guarantee
Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,084 reviews

TripAdvisor Rating  4.5/5  1,571 reviews

Certificate of excellence 2024

Good stay

Customer review rating 5.0/5

Sergio Couples - Confirmed reviews ALL

Good stay

Dear Sergio, Thank you for taking the time to share your review. We are glad to know your time with us was a pleasant experience. Such feedback encourages us to continue to uphold our high standards and quality service. We hope we will have the opportunity to see you again in the future. Best regards, Mark Mosselman, General Manager

An excellent airport hotel

Customer review rating 5.0/5

William Couples - Confirmed reviews ALL

The staff at the hotel is outstanding. They upgraded us to a beautiful suite and allowed us to stay an extra night when our flight was canceled. Restaurant food was excellent as well

Dear William, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at the Novotel Amsterdam Schiphol Airport was memorable. Our team takes great pride in offering exceptional service, and it is rewarding to know that we could accommodate your needs with a suite upgrade and an additional night's stay. We are also delighted that the culinary offerings at our Gourmet Bar Restaurant met your expectations, providing fresh, healthy, and inspiring dishes. We look forward to seeing you again soon. Best regards, Mark Mosselman, General Manager

Customer review rating 5.0/5

Ayman Families - Confirmed reviews ALL

My child birthday was during my stay, I found a surprise in the room with chocolate, balloons, plus compliment drinks, it was really nice of the hotel

Dear Ayman, Thank you very much for this kind review of your recent stay. We are thrilled you had such a memorable stay at Novotel Amsterdam Schiphol Airport. We are delighted that the surprise for your child's birthday, along with the chocolate, balloons, and complimentary drinks, added joy to your celebration. Our aim is to provide unique moments, and we're glad we succeeded. Furthermore, it's great to hear your commendation on our hotel's cleanliness; our team works diligently to maintain impeccable standards. We look forward to seeing you again soon. Best regards, Mark Mosselman, General Manager

Fitness

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The rowing machine is not maintained despite that I informed the reception desk many times that the fitness machine is not safe. The moving pad sometimes gets stuck and you can fall down and injured.

Dear Guest, Thank you for taking the time to share your review. We regret to hear about the issues you encountered with the fitness equipment during your stay. The safety and well-being of our guests are of utmost importance, and we apologize for any inconvenience this may have caused. We appreciate you bringing this to our attention. Additionally, we understand that waiting times can impact the overall experience, and we apologize if this aspect did not meet your expectations. We constantly strive to provide efficient services for our valued guests. We also acknowledge your comments regarding the speed of our internet connection and the variety offered at our hotel. Your input is essential to us as we seek to enhance our guest experience. We hope you will consider staying with us again in the future. Best regards, Mark Mosselman, General Manager

Nice stay

Customer review rating 4.0/5

Ann Solo - Confirmed reviews ALL

I got a room on the 13th floor, far from the lifts, as I asked for while booking. The room was spacious and clean. The only negative to me was that I could not open the window. The staff at the reception and bar was very friendly.

Dear Ann, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your spacious and clean room on the 13th floor, as well as the friendly service from our reception and bar staff. Novotel Amsterdam Schiphol Airport takes pride in our attentive and warm hospitality, and we're thrilled that it contributed to your stay. However, we understand your disappointment regarding the windows not opening. As a modern hotel with a focus on sustainability and guest comfort, our double-glazed windows are designed to ensure a soundproof experience and optimal climate control within the rooms. We apologize for any inconvenience this may have caused you. Moreover, we are sorry to hear about the wait during your check-in process despite using our online check-in system. We aim to make every process seamless for our guests and will review this to ensure it meets the quick and efficient standards we strive for. Finally, we are pleased that the gesture of awarding 100 points for opting out of housekeeping services was well-received. Ensuring a rewarding experience for our guests, especially our valued ALL – Accor Live Limitless members, is something we continually work towards. Your Silver status is a testament to your loyalty, and we truly appreciate it. We hope to welcome you back. Best wishes, Mark Mosselman, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,331 reviews 8.7/10 Location
  • 1,692 reviews 7.3/10 Room
  • 1,658 reviews 7.5/10 Service
  • 28 reviews 8.4/10 WiFi
  • 793 reviews 7/10 Cleanliness
  • 731 reviews 8.1/10 Breakfast
  • 452 reviews 9.6/10 Vibe
  • 386 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.