Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,089 reviews

Best price
guarantee
Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Novotel Amsterdam Schiphol Airport - Image 4
Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,089 reviews

TripAdvisor Rating  4.5/5  1,569 reviews

Certificate of excellence 2024

Don't waste your money...

TripAdvisor rating 2.0/5

tjtravels2024 TripAdvisor review

This hotel SHOULD be a winner: good price, next to a train station, lots of amenities (room service, restaurant, snack shop, ice machine on every floor, etc.) But it isn't. I probably wouldn't have bothered to write this review but the staff have been so consistently unhelpful and miserable that I wanted to warn others off staying. From the moment I walked in the lobby, I was left unacknowledged by the lone staff member working. No problem with waiting if he's trying to sort something out, but he could have at least cracked a smile or said as much. An older female employee came over a minute later and after leaving me standing there, grumbled that they were severely understaffed. Not something the customer wants to hear. Not a single smile from the pair of them the entire interaction. Later, I requested some toiletry items via the app. Three hours later I had to chase. A cleaner turned up at my door with the wrong items. The fire alarm went off during our stay. I trudged down several flights with elderly people struggling to descend. When we got to the bottom a laughing maintenance man said it was just a test. Why on Earth weren't guests notified? Absolutely no care or consideration. I was repeatedly sent an offer for late check out (which I wanted). I tried to book it twice, but both times it was rejected with no comment or message. Why keep sending it then? Every single interaction, staff have been so unpleasant it genuinely made me regret my booking. The frustrating thing is, Dutch people are nothing like this. It's a horrible representation of a such a great country. I hope Novotel Management read this and take it seriously.

Hotel very good, Some staff needs a traning.

Customer review rating 3.0/5

Abhilash K. Couples - Confirmed reviews ALL

Hotel and rooms are very good, very well designed, next to the train station. Very Poor house keeping - Day 1- we left the room around 12:30 with the tag to clean the room outside but the room wasnt cleaned, despite we saw the house keeping just on the corner of floor. we came back in the night around 22:30 and had to request towels. Lazy guy with curly hair at Reception - I am a all accor silver member - Asked for a late checkout, the guy without even trying or looking if its possibly just bluntly said the hotel is fully booked and its not possible. I would have accepted if it atleaset he could have been polite. I went on All Accor app and tried to book 4 room and it was showing all avilable so I went down again to request this time I went to differnt girl and she looked at the system and extended the late booking

Great stay, good food. Helpful and friendly staff.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great stay, good food. Helpful and friendly staff.

Great Hotel for the Money

Customer review rating 4.5/5

Jason B. Business - Confirmed reviews ALL

The hotel is ideally situated, with good transport links to the airport and central Amsterdam. The hotel boasts modern clean rooms. The only downside was poor service at the bar and the coffee machines at breakfast don't produce the best coffee! but overall, it was a great stay. ( My 6th time here)

Room OK, Bathroom smelled bad

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room OK, Bathroom smelled bad

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Other web-users rate our hotel

  • 1,327 reviews 8.7/10 Location
  • 1,702 reviews 7.4/10 Room
  • 1,674 reviews 7.6/10 Service
  • 29 reviews 8.4/10 WiFi
  • 791 reviews 6.9/10 Cleanliness
  • 755 reviews 8/10 Breakfast
  • 445 reviews 9.6/10 Vibe
  • 382 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.