Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,085 reviews

Best price
guarantee
Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Novotel Amsterdam Schiphol Airport - Image 4
Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,085 reviews

TripAdvisor Rating  4.5/5  1,572 reviews

Certificate of excellence 2024

Close to the airport.

TripAdvisor rating 4.0/5

onlyfinchy Families - TripAdvisor review

It’s convenient to go to the airport by train. We stayed 2 nights. Not many food options, so we just went to the airport to eat. The room is standard Novotel. Nothing stands out but meets the expectations. Wish it’s a bit bigger. Overall was a good stay.

Customer review rating 5.0/5

Jessica A. Business - Confirmed reviews ALL

It was excellent, very nice amenities I would return and recommend it to everyone

Dear Jessica, Thank you very much for your kind review. We are thrilled to hear that your stay with us was memorable. Our team is particularly proud that our amenities left a lasting impression on you. It is fantastic to know that you would consider returning to our establishment and recommending Novotel Amsterdam Schiphol Airport to others. Our goal is always to provide a uniquely Dutch experience coupled with our commitment to sustainability and excellent service. It would be a pleasure to welcome you back. Best wishes, Mark Mosselman, General Manager

Stay good but unnecessary bureaucratic hassle

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The night before the stay I was sent a form to confirm and state the arrival time. After filling in this, they asked for my credit card. There it went wrong: the credit card company did not pay the 1 euro. So I tried to contact them to see what went wrong: the said they could not pay because it was a debit card. But to get in touch with them took me one hour on an already busy evening. I was not waiting for that. The stay was already paid in advance so there was no need for a CC. Besides that I do not want to spread my CC figures around when not necessary. So I lost a lot of time on a busy evening for nothing. Please revise your confirmation method. The stay was OK>

Dear Guest, Thank you for your review. We are pleased that you found the cleanliness of our hotel to your satisfaction. Ensuring a clean and comfortable environment is a key priority for us, and we're glad this aspect of your stay met our high standards. However, we apologize for the inconvenience you experienced with our pre-checkin process. We aim to make every aspect of our guests' experience smooth and hassle-free, and it seems we have fallen short in this instance. Additionally, we are sorry to hear about the wait times you encountered during check-out. We understand how precious your time is, especially when preparing to depart, and we regret any delays that occurred. Nevertheless, we hope you were able to appreciate our hotel's convenient location near Schiphol Airport and the easy train access to Amsterdam city center, designed to provide guests with a seamless travel experience. We hope to welcome you back in the future. Best wishes, Mark Mosselman, General Manager

Airport Hotel

Customer review rating 3.0/5

Rich Business - Confirmed reviews ALL

The hotel is close to Schiphol airport, the rooms are nice and the reception is large and open. It looks like a new hotel as there wasn't any character in the place

Dear Rich, Thank you for taking the time to share feedback about your recent stay. We are pleased that you appreciated our convenient location near Schiphol Airport. It's wonderful to hear that you found our rooms comfortable and our spacious reception area appealing. We strive to provide a welcoming environment for all our guests. However, we sincerely apologize for the aspects of your stay that did not meet your expectations. As a modern 4-star hotel, we aim to blend contemporary design with Dutch touches throughout the property. We are sorry that the ambience and our quality of service did not meet your expectations. We are reviewing your comments with our team to ensure our usual high standards going forward. Your feedback about the lack of welcome amenities in your upgraded room and the check-out process for pre-paid rates is valuable, and we will use it to improve our guest experience. We hope you will allow us the opportunity to welcome you back in the future for a more satisfying experience. Wishing you happy holidays. Mark Mosselman, General Manager

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Excellent reception Neat rooms

Dear Guest, Thank you for taking the time to share your review. We are thrilled to hear about your positive experience with our reception and the cleanliness of our rooms at Novotel Amsterdam Schiphol Airport. However, we understand your preference for having a microwave in the room. Currently, our accommodations do not include kitchenette facilities, aligning with our design concept and service offerings, but we appreciate your suggestion as we continually look to improve our guest experience. Nonetheless, we are delighted that the overall comfort and aesthetic of our rooms contributed to a pleasant stay. Our aim is to provide a uniquely Dutch ambiance coupled with modern conveniences for our valued guests. We hope we will have the opportunity to see you again in the future. Best regards, Mark Mosselman, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,345 reviews 8.8/10 Location
  • 1,695 reviews 7.4/10 Room
  • 1,668 reviews 7.5/10 Service
  • 29 reviews 8.6/10 WiFi
  • 794 reviews 6.9/10 Cleanliness
  • 740 reviews 8.1/10 Breakfast
  • 456 reviews 9.5/10 Vibe
  • 385 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.