Novotel Amsterdam Schiphol Airport Hotel 4 stars

Everything is fine

Close to train and bus station.

The check-in and (fast) check-out worked flawlessly. The room was clean and comfortable. The breakfast buffet had a sufficient range of selections with good quality.

The extra for room service of 4,5 € did I find to expensive

I frequently visit Hoofddorp and always try to stay at the Novotel. As usual the staff were great and I had an enjoyable stay. The only thing that was disappointing was that the shower drain wasn't working well and water spilled onto the bathroom floor.

Had a good meal. Breakfast is complete. Room was comfortable and quiet.

Long line to check-in. Nice and tidy hotel. Breakfast somewhat limited in choice.

I stay here very frequently. Lately rooms are not cleaned well and bathrooms having black mold. Service is always good

The room is comfortable and served my company's needs but: 1) I was misinformed by the reception at the time of the check in about my rate not including breakfast (Bentley's rate includes breakfast) 2) The amount you captivated on my bank account was 80 eur more that the company's rate. Plus, you only returned my captivated money yesterday the 4th of February: You should pay interests on keeping my money on your side for this long, once I checked out on the 29th of January. 3) The room you first checked me into was highly sprayed with a highly allergenic product. I strongly suggest you to consider cleaning the rooms for real and avoid sprays and deos that can trigger asthma attacks/ allergies etc to general public. 4) I would also recommend you to consider to send someone to help changing rooms when that happens - that's the minimum attention you should provide when a user actually warned the reception about it as soon as entered the room and asked it to be ventilated only to find out that all remains the same when getting back from dinner. So, in general My stay with you was a problem that I had to tolerate.

food choice is limited and never changing.

At the end of the stay, I found some severe issues within the room. Therefore, I will file a complaint with the hotel. Positive note: people at reception and in restaurant were very professional.

As I was staying for work it was important that everything went smoothly with no issues and it did.

I had a fantastic experience at the hotel. It was really clean and the restaurant food was amazing. My only negative aspect comment of the stay was the lack of breakfast options. For 21 EUR I expected more choice of foods for the start of day.

We are from Indonesia and visit Europe regularly every year, mostly first arrival in Schiphol airport and we usually will stay the first two nights at Novotel Schiphol due to the fact, the hotel provide guest room with sufficient space and clean. The breakfast is very good and the hotel environment is quiet that we can recover soon from the long trip. To amsterdam city is also very practical, so that we have chosen Novitel Schiphol as one of our preference hotel, as long as the room rates are fair.

A good stay, only 3 area that require improvement. 1. No usb port for charging mobiles devices on room, 2. The kitchen need to be manage better, the food takes to long to be serve and for dinner needs a reservation? Suggestion please on check in why don't explain how the lunch and dinner system works (book a table) 3. No toothpaste on room, can that be given on check in or at least ask the customer?