Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,752 reviews

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The hotel offers rooms in 4 categories - Standard, Executive, Junior Suite and Superior Suite. All rooms are bright, modern, quiet and feature a bath or walk-in shower, small fridge and free WiFi. Connecting rooms and family rooms are available. Each room comes with individual air conditioning, LCD TV, an in room fridge for personal use and free WIFI. The bathroom is spacious and features a bath or walk-in rainshower. The hotel has several rooms for guests in a wheelchair and is 100% non-smoking.

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,752 reviews

TripAdvisor Rating  4.5/5  1,476 reviews

Certificate of excellence 2023

Nice stay

Customer review rating 3.5/5

Susana Couples - Confirmed reviews ALL

Staff was nice and the room, very comfortable and clean

Dear Susana, Thank you for taking the time to share your positive experience at our hotel. We are pleased to hear that you enjoyed your stay overall and that your room met your expectations and upheld the high standards we strive for. We appreciate your feedback regarding the Accor's loyalty program and your booking through Egencia. We understand that it may be disappointing, but certain booking channels may have specific conditions that affect the loyalty program benefits and we appreciate your understanding. As for the eggs during breakfast, we are constantly working on improving our food offerings and will take your suggestion into account for future improvements. Nonetheless, it is pleasing to know that you felt our dedicated team upheld the high level of service we are known for, and we look forward to sharing your kind compliment with them, as your satisfaction is their highest reward. We hope to have the opportunity to welcome you back for an even better stay in the future. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

A great hotel and location

TripAdvisor rating 5.0/5

Randy M Couples - TripAdvisor review

We were finishing our stay in amsterdam following a cruise to the Norwegian. Fordes . We chose this hotel because of it closeness to both the airport and off a major train line. We arrived early ( before check in )and were able to store our luggage and continue on to Delft for the day. We really enjoyed our one night stay at the Novotel Schipol location. We also had dinner in their restaurant …. Job well done

Dear Randy, Thank you for this high rating. We are delighted that you enjoyed your stay and sincerely appreciate your compliments; thank you for your highlight of our team's service. It is also wonderful to know that you also appreciated our delicious breakfast, we try to offer a wide selection suitable for everyone's tastes. We look forward to seeing you again. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Liked the room, but not the elevators

Customer review rating 3.5/5

S Families - Confirmed reviews ALL

We enjoyed the friendly and helpful staff. The room was nice and worked out well for us. We didnt like that there were two working elevators out of three. Normally this wouldnt be an issue however we couldnt catch an elevator down from the 3rd floor. We had to walk dpwn the stairs with our stroller and bags several times during our stay.

Dear Sheldin, We appreciate the time you took to provide this review. Our team is always pleased to help and we are happy that you appreciated our efforts to make your stay as enjoyable as possible. Please accept our apologies for any extra waiting time for the lift this can occasionally occur during peak times when we are fully booked. It would be a pleasure to have you return on another occasion. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Alle top

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Alles top

Sehr geehrter Ivan, danke für den positiven Erfahrungsbericht zu unserem Hotel. Es freut uns sehr zu lesen, dass Sie sich bei Ihrem Aufenthalt bei uns rundum wohlgefühlt haben und es Ihnen an nichts gefehlt hat. Wir danken auch für Ihr Lob an unser Rezeptionsteam, sie haben sich sehr über Ihre netten Worte gefreut. Gern würden wir Sie einmal wieder bei uns begrüßen. Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

well located hotel - service down

Customer review rating 3.0/5

V. P. Business - Confirmed reviews ALL

The hotel is well located (close to the office) - no water in the room - I still haven't received my invoice

Dear P., Thank you for taking the time to review your stay. We are glad that you enjoyed your stay and that our high standards met your expectations. We apologise for the delay with your invoice; don't hesitate to get in touch with us if you need further assistance. We hope to welcome you back on future occasions. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

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Other web-users rate our hotel

  • 975 reviews 8.4/10 Location
  • 1,343 reviews 7.4/10 Room
  • 1,388 reviews 7.6/10 Service
  • 24 reviews 8.3/10 WiFi
  • 747 reviews 8.7/10 Breakfast
  • 622 reviews 7/10 Cleanliness
  • 379 reviews 9.5/10 Vibe
  • 339 reviews 8.2/10 Amenities

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