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Novotel Amsterdam Schiphol Airport Hotel 4 stars

Customer review rating 4.5/5 10,719 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Amsterdam Schiphol Airport
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+ 22 Services
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Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging unitsPaying
  • Shoe shine machine available on the ground floor.
  • Boutiques/shopping
  • Porter service only available for groups if agreed up front. Luggage trolleys available.
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • State of the art fitness with Technogym equipment available on the 1st floor. Open 24/7.
Business services
  • 20 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS
hoofddorp
netherlands

Tel: +31237470347

Fax: (+31)237470399

Check-in from 14h00

Check out up to 12h00

  • CONNEXXION :  300/310 HOOFDDORP

  • By plane

    SCHIPHOL AIRPORT At 6.5km / 4.04 miles

  • By plane

    SCHIPHOL AMSTERDAM At 6.5km / 4.04 miles

  • By train

    HOOFDDORP At 0.2km / 0.12 miles

  • By train

    HOOFDDORP STATION At 0.35km / 0.22 miles

GPS :52.291615, 4.701503

Our accommodation(s)

The hotel offers rooms in 4 categories - Standard, Executive, Junior Suite and Superior Suite. All rooms are bright, modern, quiet and feature a bath or walk-in shower, small fridge and free WiFi. Connecting rooms and family rooms are available. Each room comes with individual air conditioning, LCD TV, an in room fridge for personal use and free WIFI. The bathroom is spacious and features a bath or walk-in rainshower. The hotel has several rooms for guests in a wheelchair and is 100% non-smoking.

Standard room, modern and spacious - 1 double bed

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Standard room, modern and spacious - 2 single beds

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Standard room, perfect for families - 1 double bed and 1 sofa bed for 2 persons

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Executive Room, extra comfort - 1 double bed, 1 sofa bed

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Junior Suite, 30 m² - 1 Queen-size bed, 1 sofa bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Standard room, accessible for disabled guests - 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

GOURMET BAR RESTAURANT

Type of cuisine: Bistro

The GOURMET BAR restaurant is at the inspiring and vibrant heart of the hotel and offers an informal, friendly eating and drinking experience where people can enjoy trendy drinks and eat fresh, healthy and inspiring dishes from our open kitchen.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

The GOURMET BAR is the perfect place to meet or simply unwind after a long day's travel. The service is friendly and genuine, the ambience inspiring and relaxed. The menu is creative and features a number of interesting local beers, gins and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 417 m²

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Amsterdam Schiphol Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,719 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,302 reviews

Nice hotel and friendly staff

TripAdvisor rating 4.5/5

vandejoeven 24/11/2020 TripAdvisor review

very nice hotel near Amsterdam centre. Parking possibility next to the hotel. Great reorganisation of the breakfest Buffet during the COVID19 period ! Nice and cosy room. Very friendly and helpfull staff.

Excellent hotel and service

Customer review rating 4.5/5

Brenton B. Families - 29/10/2020 Confirmed reviews ALL

Our family were guests at the hotel on 2 separate occasions. The hotel is conveniently close to the airport (but not too close). The employees are true professionals! We were made to feel welcome, and the service was top notch. The food at the restaurant was fabulous. We found the lobby and lounge area to be very cozy and warm. Overall, we had a good experience, and we would definitely stay there again.

Dear Brenton B., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Möhlmann - Duty Manager Team NASA Novotel Amsterdam Schiphol Airport

good stay

Customer review rating 4.5/5

Nerijus Business - 25/10/2020 Confirmed reviews ALL

Should provide shuttle bus on request or call

Dear Nerijus T., Thank you for the recent stay and feedback. I am happy with your feedback and would like to explain why we do not offer a shuttle bus. I understand your point about the free shuttle bus, but in many cases this service is also paid, shared between up to 3 properties and/or only run once every 40 minutes whereby places are not guaranteed. Next to this I trust you appreciate there is no such thing as a free shuttle. The cost of running such a service is up to roughly €300.000,00 a year and these costs are always build in to the room rate you pay as a guest. Novotel Amsterdam Schiphol Airport takes pride in holding a Gold-Status on the Green Key. Green Key is an international quality mark for companies in the tourism and recreation industry who do their utmost is reducing the ecological footprint of their businesses. For example; we keep our own bees, have moss on the roofs of our banqueting rooms for isolation and we reuse as much of our energy. We offer the Green-option to skip room cleaning for which guests are awarded with a €5,00 voucher. As such, many guests tell us they feel we offer a better product for a lower price than similar hotels. Next to that we have also created a "Novotel Transit App" available in all App stores which gives quick and easy access to real time travel info and also is a great travel tool for the 20 minute train trip to Amsterdam Central Station or any of the other highlights in the region. That being said i do hope that you can appreciate the effort that we put in to stay as environmentally friendly as possible. If we do not take care of our planet, who will? I hereby hope that i have cleared things up a little bit as to why we do not offer a shuttle bus to and from the airport. If you have further questions, please do not hesitate to contact me. Looking forward welcoming you back in the not so distant future. Kind regards, Stef Möhlmann Duty Manager Team Novotel Amsterdam Schiphol Airport (NASA)

Nice staff, good location

Customer review rating 4.5/5

Jaan Business - 18/10/2020 Confirmed reviews ALL

Staff was helpfull and it was easy to stay even during these hard times

Dear Jaan K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Nasa

Great stay

Customer review rating 4.5/5

Norbert Friends - 01/10/2020 Confirmed reviews ALL

Nice stay as usual - still hoping that hotel guests could get a better discount at the adjacent park+ride facility - even "inclusive stay in the hotel rate" :) Last time there was coffee capsules available for the Illy machine in the "Junior Suite" - this time no more - why the difference?

Dear Norbert P., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. I would hereby like to clear a few details up. As per Dutch government directives linked to the COVID-19 situation we had to remove all items from the minibar, all tea and coffee making facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann - Duty Manager team NASA

Perfect mini break

Customer review rating 4.5/5

Eric V. B. Couples - 30/09/2020 Confirmed reviews ALL

Our 2 night stay at Novotel Amsterdam Schiphol Airport (NASA) was perfect. The room was very nice and spacious, Great friendly, helpful and hospitable staff especially Sarah (front desk supervisor) and her attention to detail......great. Stayed here more often but this stay was the best so far. The friendliness. attention to details the overal atmosphere and the overal feel were even better then ever. It’s the little things that made this stay great.

Dear Mr, van B., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floris Licht General Manager

One of my favourite airport hotels...

Customer review rating 4.5/5

Ck Business - 27/09/2020 Confirmed reviews ALL

When traveling to/via Amsterdam airport, the Novotel in Hoofddorp is my prefered hotel for (before and during Corona times). The rooms are very modern, clean, super quiet (no airport noise) and the bed is very comfortable. The location is very convenient: 4 min / one stop by train from AMS airport, 3 min walk from train station. The staff is super nice, very efficient and professional - great job in handling all challenges of the current Corona-situation.

Dear Carsten K., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

Excellent staff, great location, exceptional stay.

Customer review rating 4.5/5

Narinder Solo - 26/09/2020 Confirmed reviews ALL

Upon arrival, the receptionist had a pleasant manner, made me feel welcomed and great customer experience. Room was of very high stand. Restaurant & lounge bar where very attentive to my needs. Check out was very good.

Dear Narinder B., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel
Customer review rating 4.5/5

Anonymous Business - 25/09/2020 Confirmed reviews ALL

significant amount of house dust mite in the room

Geachte heer W., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Novotel Amsterdam Schiphol Airport. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Naar aanleiding van uw feedback heb ik het team gevraagd uw kamer te checken en nogmaals grondig te schoon te maken/te stofzuigen. Ik hoop dat u bereid bent ons bij een volgend bezoek aan de regio nog een kans te geven. Als u dit doet en geboekt heeft, laat me dit dan aub weten via fl… zodat ik een gratis upgrade naar een suite kan verzorgen en zeker kan stellen dat de kamer tiptop in orde is. Met vriendelijke groeten, Floris Licht General Manager

Well located, poor service

Customer review rating 4.5/5

Juha H. Business - 21/09/2020 Confirmed reviews ALL

I've stayed at the hotel several times, mainly because it is conveniently located in the business district next to Hoofddorp station. The premises are also quite nice and in principle the hotel has everything that one needs. During recent stays, the quality in service has declined. Despite their ALLSAFE program for better hygiene regulations, there have e.g. been visible stains on the walls next to the bed. What was worse, though, was the unforgivably unfriendly atmosphere at the breakfast buffet on my last day. This was due to the staff choosing to have their argument (about one team member not contributing enough) in public so that most people wanting to enjoy their breakfast in peace could hear. This is definitely not how I wish to spend my morning. Additionally, the breakfast is really overpriced and the early-COVID model of paying less for just cold breakfast would be a welcome reintroduction. In the future, I will sincerely consider taking the extra walk from hotels further away.

Dear Juha H., Thank you for taking the time to tell us about your experience at the Novotel Amsterdam Schiphol Airport. I am sorry to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. Following your feedback I have asked our engineering team to check your room and paint/clean the walls where necessary. We've also spoken to our breakfast crew and made it perfectly clear to them that it is unacceptable to have these types of arguments in front of our guests, which they understood. As such, I trust this will not happen again. Finally, please let me know which items you feel should be added to the breakfast in order to make it good value for money again. We are serving all warm items, fresh orange juice, fruitsalad and plenty of other options and if you feel anything is missing then I will of course discuss this with our Executive Chef. Also, please do email me via fl… next time you need a room in our area so that I can offer you a free upgrade to a nice suite as an apology for this not so good experience. Once again, we really appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Floris Licht General Manager

My favorite hotel near Schiphol

Customer review rating 4.5/5

Anonymous Business - 12/09/2020 Confirmed reviews ALL

Everything is well-handled in this difficult period. Glad to see the gym open again !

Dear Eric S., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with Quinty and our teams.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that the gym is also open again. Let's keep our finger crossed and hope that the world can be opened soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, team NASA Novotel Amsterdam Schiphol Aiport

Very helpful staff at the front desk

Customer review rating 4.5/5

Anonymous Business - 31/08/2020 Confirmed reviews ALL

The front desk team is eager to help guests during this challenging time -- and I've enjoyed speaking with them on my 5 visits to the hotel since June 2020.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Novotel

Good stay

Customer review rating 4.5/5

Miguel A. Families - 30/08/2020 Confirmed reviews ALL

The Staff was very kind and gave us special attention. Excellent.

Dear Franco Miguel A., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

good stay - bad view (dirty window)

Customer review rating 4.5/5

Tom S. Business - 24/08/2020 Confirmed reviews ALL

The guest is not "regognized". They dont seem to see your previous stays in the system. Nice view but the window is very dirty. Also rooms cleaned but far from perfect. A bottle of water free per stay, if its one night or a week Very expensive Parking (not provided from the Hotel) - no other parking possibilites outside

Dear Thomas S., Thank you for taking the time to tell us about your experience at the Novotel Amsterdam Schiphol Airport. I am sorry that your Novotel experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Could you please be so kind as to what it is that you find substandard about the cleaning? A simple reply to this email should suffice. This way we can keep improving our service level. With regards to the parking, we also wish it was different and that we could facilitate a free parking ticket. However, the parking garage is not part of the hotel or the Novotel brand. If you ask one of our colleagues at reception to stamp your ticket prior to going to the payment machines as indicated on the signs in the parking the cost are Euro 14,88 per 24 hours which equals 61 cents per hour which in our opinion is a fair rate for a third party covered (Novotel is not the proprietor) and secured car park at just 20 minutes from downtown Amsterdam. We feel that this price is really fair. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stef Mohlmann - Duty Manager Novotel Amsterdam Schiphol Airport

Good stay near airport

Customer review rating 4.5/5

Soraya Families - 20/08/2020 Confirmed reviews ALL

We have just stay for a night for late arrival. The location is good.

Dear Erinda Soraya W., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann - Duty Manager Team NASA

Great location, great people

Customer review rating 4.5/5

Dj Couples - 17/08/2020 Confirmed reviews ALL

Personnel wants to make a difference. In the reservation I mentioned that this stay was for our honeymoon anniversary. In our room we found a nice box of local cookies, heart shaped rose-petals on the bed and a handwritten note congratulating us with our anniversary. Nice! The room was up to date, clean and comfortable.

Beste Dirk Jan U., Wij stellen uw opmerkingen over uw verblijf in Novotel Amsterdam Schiphol Airport erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen en bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Stef Mohlmann - Duty Manager team NASA Novotel Amsterdam Schiphol Airport

Great!

Customer review rating 4.5/5

Anonymous Couples - 31/03/2020 Confirmed reviews ALL

Amazing bed. Clean room. Great staff. Loved it!

Dear John C., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann - Duty Manager Team NASA Novotel Amsterdam Schiphol Airport

Good stay

Customer review rating 4.5/5

Tom Business - 27/03/2020 Confirmed reviews ALL

Layover in Amsterdam, needed a hotel with a bit of life around. Not too far to Hoofddorp Central if you need to stock up.

Dear Tom F., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlman - Duty Manager Team NASA

Very nice place to stay

Customer review rating 4.5/5

Rafael Solo - 23/03/2020 Confirmed reviews ALL

All good

Dear Rafael B., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. We hope that we may welcome you back, when the world is back to normal, and we an offer you the great stay that so many of our guests grew fond of. Best regards, Stef Mohlmann - Duty Manager Team NASA

Well located

Customer review rating 4.5/5

Loic R. Business - 20/03/2020 Confirmed reviews ALL

Good facility and team In room dinning is good and quick and the tablet is pretty convenient

Dear Loic r., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

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