Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,449 reviews

Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
Novotel Amsterdam Schiphol Airport - Image 3
Novotel Amsterdam Schiphol Airport - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,449 reviews

TripAdvisor Rating  4.5/5  1,518 reviews

Certificate of excellence 2023

Losing its shine

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Was disappointing to sleep on a mattress that was past its best and bent down in one side, my back was not good after the stay. The hotel remains clean, the bar still well stocked and the staff as helpful as ever. Breakfast is now ok, rather than great with only one coffee machine working. Still a good hotel just not as good as it was a couple of years back.

Dear Guest, Thank you for taking the time to share this feedback. We're delighted to hear that you found our hotel clean, the bar well stocked, and our staff helpful. We take pride in our Dutch-themed decor and our commitment to sustainability, which includes initiatives like housing over 500,000 honey bees on our roof. We are sorry to hear about your experience with the mattress; please rest assured that we are constantly reviewing guest feedback to ensure the highest standards of comfort. Our breakfast aims to offer a great start to the day, and we will look into the coffee machine issue to ensure our service meets expectations. We look forward to welcoming you back in the future. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Nicely Renovated and Digital Innovation

Customer review rating 4.5/5

Ellen Business - Confirmed reviews ALL

Friendly service, large rooms, nicely renovated/new and nice apps/technology such as self check-out

Dear Ellen, Thank you for taking the time to share your feedback. We're thrilled to hear you appreciated our friendly service and spacious, renovated rooms, alongside our digital innovations for a convenient stay. We're also glad our breakfast host made a lasting impression. However, we apologize for the oversight regarding the shower gel. Please know you can always contact us directly during your stay for immediate assistance with any issues. We look forward to the pleasure of seeing you again. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good stay

Customer review rating 4.0/5

As Business - Confirmed reviews ALL

Good hotel for a business trip. The only inconvenience is that the air conditioning turns on automatically after inserting the card into the switch. This made the room cold until I turned off the AC or raised the temperature.

Dear Guest. Thank you for taking the time to share your experience with us. We're glad to hear you found our hotel suitable for your business trip and appreciate your recognition. Our team strives to provide a comfortable and convenient environment for our guests, and it's rewarding to know we've succeeded. Regarding the air conditioning, we offer individual controlled air-conditioning in our rooms to enhance guest comfort, and we regret any inconvenience you experienced with the automatic settings. We'll certainly take your feedback into account as we continuously seek to improve our guest experience. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good stay

Customer review rating 5.0/5

David Business - Confirmed reviews ALL

Your staff show me a good quality service. Thanks

Dear David, Thank you for taking the time to review your stay with us. We're thrilled to hear you received good quality service during your stay and that you found our hotel clean and tidy, reflecting our commitment to excellence. However, we regret to hear about the Wi-Fi connectivity issues you encountered. We are continuously working to improve our services and appreciate your feedback on this matter. Rest assured, our team is dedicated to ensuring a seamless and comfortable experience for all our guests. We hope to be able to welcome you back in the future. Kindest regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

convenient and a good value close to the airport

Customer review rating 4.5/5

X Business - Confirmed reviews ALL

Well appointed newer hotel. Only drawback was that breakfast didn't open until 0630 and I had an early flight so was not able to eat.

Dear Guest, Thank you so much for your positive feedback. It is a pleasure to hear that you loved the ambiance of our hotel and that you had a comfortable stay. We are sorry that your breakfast was not what you had expected and would have welcomed any suggestions on how we could improve it. We hope to welcome you back on a future occasion. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,401 reviews 8.7/10 Location
  • 1,778 reviews 7.4/10 Room
  • 1,824 reviews 7.4/10 Service
  • 28 reviews 7.7/10 WiFi
  • 888 reviews 8.3/10 Breakfast
  • 808 reviews 7.1/10 Cleanliness
  • 474 reviews 9.5/10 Vibe
  • 425 reviews 8.3/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Hoofddorp