Novotel Amsterdam Schiphol Airport Hotel 4 stars

The hotel is relatively new and very easy to reach by train from Schiphol airport. Rooms are spacious and nicely designed. When I made a request for a room with a bath the reply was rapid and request met. Since I stay there more often my last stay I received a suprise card in my room thanking me for my stay a very nice gesture. Unfortunately the restaurant menu is very much reduced due to government regulation and Covid. But it’s a nice place to stay

All the employees it’s so educated and cordial. That’s my favorite hotel. I love it. Thanks for all.

We truly appreciated your kindness and attentiveness we’ll be back

very nice hotel near Amsterdam centre. Parking possibility next to the hotel. Great reorganisation of the breakfest Buffet during the COVID19 period ! Nice and cosy room. Very friendly and helpfull staff.

Our family were guests at the hotel on 2 separate occasions. The hotel is conveniently close to the airport (but not too close). The employees are true professionals! We were made to feel welcome, and the service was top notch. The food at the restaurant was fabulous. We found the lobby and lounge area to be very cozy and warm. Overall, we had a good experience, and we would definitely stay there again.

Should provide shuttle bus on request or call

Staff was helpfull and it was easy to stay even during these hard times

Nice stay as usual - still hoping that hotel guests could get a better discount at the adjacent park+ride facility - even "inclusive stay in the hotel rate" :) Last time there was coffee capsules available for the Illy machine in the "Junior Suite" - this time no more - why the difference?

Our 2 night stay at Novotel Amsterdam Schiphol Airport (NASA) was perfect. The room was very nice and spacious, Great friendly, helpful and hospitable staff especially Sarah (front desk supervisor) and her attention to detail......great. Stayed here more often but this stay was the best so far. The friendliness. attention to details the overal atmosphere and the overal feel were even better then ever. It’s the little things that made this stay great.

When traveling to/via Amsterdam airport, the Novotel in Hoofddorp is my prefered hotel for (before and during Corona times). The rooms are very modern, clean, super quiet (no airport noise) and the bed is very comfortable. The location is very convenient: 4 min / one stop by train from AMS airport, 3 min walk from train station. The staff is super nice, very efficient and professional - great job in handling all challenges of the current Corona-situation.

Upon arrival, the receptionist had a pleasant manner, made me feel welcomed and great customer experience. Room was of very high stand. Restaurant & lounge bar where very attentive to my needs. Check out was very good.

significant amount of house dust mite in the room

I've stayed at the hotel several times, mainly because it is conveniently located in the business district next to Hoofddorp station. The premises are also quite nice and in principle the hotel has everything that one needs. During recent stays, the quality in service has declined. Despite their ALLSAFE program for better hygiene regulations, there have e.g. been visible stains on the walls next to the bed. What was worse, though, was the unforgivably unfriendly atmosphere at the breakfast buffet on my last day. This was due to the staff choosing to have their argument (about one team member not contributing enough) in public so that most people wanting to enjoy their breakfast in peace could hear. This is definitely not how I wish to spend my morning. Additionally, the breakfast is really overpriced and the early-COVID model of paying less for just cold breakfast would be a welcome reintroduction. In the future, I will sincerely consider taking the extra walk from hotels further away.

The last trip in November 2019 was not satisfactory. There were significant problems getting out of the car parking because international credit card billing did not work. In February 2020 I was back at the hotel and the parking and driving out worked according to standard. The rooms are very good and clean, a reasonable price-performance ratio. But not outstanding. The breakfast buffet is decent and the omelet and scrambled eggs are going almost well. The only tear is the raid-like chaos after the passage of Asian tour groups. However, this fact is not the fault of the hotel, but has to do with the small amount of food for these guests. For business travelers like me, this means that you cannot enjoy breakfast, but that you have to defend yourself by using at least one plate and one cup for table use and seat reservation. The path between the breakfast buffet and your seat should not be too long. The evening menu of the hotel is very small and very Dutch. The few meals are mostly fried and simple. After my question about drinks that are isotonic or low in sugar, I was offered Sprite or 0Cal Coke. I would be happy to explain to the staff the health problems of these two beverages. I was then offered a wonderful mint tea that tasted great. The reception staff is always friendly and helpful. In summary, the stay is highly recommended due to the location and the distance to the airport. I am sure that the few less than perfect processes can be stopped in the foreseeable future. Enjoy your stay.

A very nice modern Hotel 4 minutes by train from the Airport. Staff were very efficient and friendly and the breakfast was very good. As a Gold card member both of my booked rooms were upgraded and this was appreciated.