Novotel Amsterdam Schiphol Airport Hotel 4 stars

Name: Novotel Amsterdam Schiphol Airport
Address: HOOFDDORP, 2132 LS, NETHERLANDS
Telephone: (+31)237470347
Rating: 4.5

Customer review rating 4.5/5 10,666 reviews

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Novotel Amsterdam Schiphol Airport Hotel

Hotel that makes every moment matter

On behalf of Team NASA I welcome you to Novotel Amsterdam Schiphol Airport! With our unique Novotel Transit App it is very easy to reach us by train from the airport in only 4 minutes. The city centre of Amsterdam can be reached in only 25 minutes.

Mr. Floris LICHT, Hotel Manager

Drop your bags at Novotel and relax. Novotel Amsterdam Airport Schiphol is a beautifully designed hotel at a very convenient location, within walking distance of Hoofddorp Station, 4 minutes by train from Amsterdam Airport Schiphol and 20 min by train from Amsterdam's city centre. It is the perfect hotel to explore Amsterdam and the region or for organizing a meeting or congress. Discover the excellent service and first class facilities of this brand new flagship property.

Thanks to its location close to Amsterdam Airport and with quick access to the city centre this hotel is the perfect spot to explore Amsterdam and the rest of the region. It is also the perfect venue for a good night sleep before an early flight. Nice walking and cycling tracks are located just outside the hotel and bikes are available for rent. You can also jump on the train and visit one of the many museums in Amsterdam or take a tour on the canals. In spring, the famous Keukenhof is a must-see.

Our hotel is conveniently located adjacent to Business Park 20|20, the most sustainable business park of The Netherlands. There is a direct connection to highways A4 and A5. Schiphol and Amsterdam are 4 and 20 minutes away by train, respectively.

Hotel extras

Only 4 min (train) from the airport!
Only 20 min (train) from downtown Amsterdam!
No. 1 on Tripadvisor in the area.
17 state of the art meeting rooms with daylight.
Bike rental and free WIFI.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
- Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
- Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
- Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
- Free WIFI (2MB) available in all areas. Premium WIFI (10MB) available at a premium.
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check-in (Paying)Need access to your room from 8AM on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. This service is free on Sunday upon availability for a Family and Novotel booking.
Electric car recharging unitsPaying
Shoe shine machine available on the ground floor.
Boutiques/shopping
- Cash machine
- Gift shop/newspaper shop
Porter service only available for groups if agreed up front. Luggage trolleys available.

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 0:00-0:00
- Opening hours : Week-end 0:00-0:00

State of the art fitness with Technogym equipment available on the 1st floor. Open 24/7.

20 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS
hoofddorp
netherlands

Tel: +31237470347

Fax: (+31)237470399

Contact email :

Check-in from 14h00

Check out up to 12h00

CONNEXXION : 300/310 HOOFDDORP

By plane
SCHIPHOL AIRPORT At 6.5km / 4.04 miles
By plane
SCHIPHOL AMSTERDAM At 6.5km / 4.04 miles
By train
HOOFDDORP At 0.2km / 0.12 miles
By train
HOOFDDORP STATION At 0.35km / 0.22 miles

GPS :52.291615, 4.701503

Our accommodations

The hotel offers rooms in 4 categories - Standard, Executive, Junior Suite and Superior Suite. All rooms are bright, modern, quiet and feature a bath or walk-in shower, small fridge and free WiFi. Connecting rooms and family rooms are available. Each room comes with individual air conditioning, LCD TV, an in room fridge for personal use and free WIFI. The bathroom is spacious and features a bath or walk-in rainshower. The hotel has several rooms for guests in a wheelchair and is 100% non-smoking.

Standard room, modern and spacious - 1 double bed

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Standard room, modern and spacious - 2 single beds

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Standard room, perfect for families - 1 double bed and 1 sofa bed for 2 persons

Max. number of persons: 4
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Executive Room, extra comfort - 1 double bed, 1 sofa bed

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Junior Suite, 30 m² - 1 Queen-size bed, 1 sofa bed

Max. number of persons: 3
Area: From 30 m² / 323 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Standard room, accessible for disabled guests - 2 single beds

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Rooms

Our restaurants and bars

GOURMET BAR RESTAURANT

Type of cuisine: Bistro

The GOURMET BAR restaurant is at the inspiring and vibrant heart of the hotel and offers an informal, friendly eating and drinking experience where people can enjoy trendy drinks and eat fresh, healthy and inspiring dishes from our open kitchen.

Lunch

12:00 - 17:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

GOURMET BAR

The GOURMET BAR is the perfect place to meet or simply unwind after a long day's travel. The service is friendly and genuine, the ambience inspiring and relaxed. The menu is creative and features a number of interesting local beers, gins and snacks.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 20
Maximum size: 417 m²
Maximum capacity: 360 people
Maximum banquet capacity: 160 people

Find out more

Great!

Anonymous Couples - 31/03/2020 Confirmed reviews ALL

Amazing bed. Clean room. Great staff. Loved it!

Dear John C., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann - Duty Manager Team NASA Novotel Amsterdam Schiphol Airport

Good stay

Tom Business - 27/03/2020 Confirmed reviews ALL

Layover in Amsterdam, needed a hotel with a bit of life around. Not too far to Hoofddorp Central if you need to stock up.

Dear Tom F., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlman - Duty Manager Team NASA

Very nice place to stay

Rafael Solo - 23/03/2020 Confirmed reviews ALL

All good

Dear Rafael B., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. We hope that we may welcome you back, when the world is back to normal, and we an offer you the great stay that so many of our guests grew fond of. Best regards, Stef Mohlmann - Duty Manager Team NASA

Well located

Loic R. Business - 20/03/2020 Confirmed reviews ALL

Good facility and team In room dinning is good and quick and the tablet is pretty convenient

Dear Loic r., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

Good service

Dave H. Families - 20/03/2020 Confirmed reviews ALL

In light of the situation in the world right now I was impressed how the staff stayed positive and did their job to the best of their ability. Thank you

Dear Dave H., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann Duty Manager Team NASA

Easy locatable, great for the airport!

Sarah Business - 20/03/2020 Confirmed reviews ALL

Very friendly staff, delicious food and great service. Although our twin room was a bit bijoux it was spotlessly clean and functioned well. This is a great hotel for it's location to the airport (5 mins on a train).

Dear Sarah/lin H., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

Jason Business - 16/03/2020 Confirmed reviews ALL

Excellent facilities and great access to Schipol Airport and Downtown [Train station cross the road]. Would highly recommend this for business travelers with great atmosphere to host formal or informal business discussions.

Dear Jason W., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, team NASA

Comfortable and enjoyable stay

Bernard Business - 16/03/2020 Confirmed reviews ALL

The Novotel team in Hoofddorp always does a great job. I've stayed there many times and they make me feel at home each time I stay there.

Dear Bernhard V., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

Fabulous Hotel

Debbie Business - 16/03/2020 Confirmed reviews ALL

Beautiful Hotel, extremely clean, fabulous staff and beautiful food.

Dear Deborah/David R., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With the current COVID-19 happening around the world, we in the hotel are facing challenges as well. We are a little bit understaffed. I hope that you can appreciate this explanation. We hope that business will be back to normal soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

Prettig hotel

Heleen Business - 16/03/2020 Confirmed reviews ALL

Dear Heleen V., Thank you for taking the time to tell us about your experience at the Novotel Amsterdam Schiphol Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team NASA - Duty Manager Stef Mohlmann

Everything was AMAZING about our stay.

Merryn Couples - 15/03/2020 Confirmed reviews ALL

The woman at reception (Sarah Veneman) was exceptionally attentive, welcoming and polite. It was our 10year wedding anniversary and was made extra special by her and the rest of the staff on duty by placing a surprise in our room. On our return home, I received a lovely email from her and I realised that the customer service that as offered wasn’t just for the hotel but presented after we checked out too. A massive thanks.

Dear Merryn W., First of all, thank you or this lovely review of your experience! How nice that you had such a great time. Congratulations with your 10th year anniversary and we would love to see you again any time soon. Kind regards, Magdalena Swertz Team NASA

Perfect for what we needed

Victoria Business - 14/03/2020 Confirmed reviews ALL

A business trip, everything we needed was available

Dear Guest, Thank you for the great review of our hotel! I am sorry that you had to queue for coffee, we are working on getting extra coffeemachines so that we can serve our guests better. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team NASA

Excellent location for business in Hoofddorp and close to public transport.

Anonymous Business - 09/03/2020 Confirmed reviews ALL

Rooms are good, but service in Restaurant needs to be improved. Long waiting times on certain evenings.

Dear Alan F., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are doing our best to give our undivided attention to all our guests, which can sometimes, unfortunately, result in longer waiting times in the restaurant. I hope you can understand that we try to provide great service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel Amsterdam Schiphol airport

good stay

Petr S. Business - 09/03/2020 Confirmed reviews ALL

Hello, I would like to ask you about money guarantee (50 EUR) when will you return it back to my credit card?

Dear Petr S., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The extra amount that we authorised on your card during check to guarantee extra expenses is automatically released by our credit card company Concardis, upon check-out. In some instances it can take up longer depending on the bank in your country of residence. Please feel free to contact your local bank to get the amount released. I fully understand that it's rather a nuisance that your money is not back, but please understand that we have released the amounts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann - Duty Manager Team NASA Novotel Amsterdam Schiphol Airport

Nancy Business - 06/03/2020 Confirmed reviews ALL

Arrived late. Placed room service order. Very limited options and then our order cancelled in error! Waiting over hour for bad pizza...

Dear Nancy C., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I can only guess as to what happened with the pizza, and why it tasted badly. For that i am sorry. During the night, our kitchen staff is at home, which means that our Night Auditor from the reception will prepare the food. This is no chef.. We do have a small foodwall in the reception area, where guests can purchase some items to enjoy during the night. It might be a samrt option for my colleague to offer your this next time. I will talk to him in person and make sure that he gets the right feedback and improve his service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann - Duty Manager Team NASA

Good stay

Stefaan Business - 06/03/2020 Confirmed reviews ALL

I again had a nice stay at Novotel

Dear Stefaan B., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Magdalena Swertz Team NASA

Great Stay....again.

Anonymous Business - 05/03/2020 Confirmed reviews ALL

Professional, dependable. I enjoyed the experience and will stay again when next in Amsterdam.

Dear Jeremy S., Thank you so much for your loyalty towards our hotel. We hope that you spread the word and make others curious about our hotel. Kind regards, Stef Mohlmann - Duty Manager Team NASA Novotel Amsterdam Schiphol Airport

Nice hotel close to the airport

Phil Business - 02/03/2020 Confirmed reviews ALL

Nice, clean, fresh/modern and great breakfast area. Also very close to the Hoofdorp train station with 2-3 min connection to Amsterdam airport and few min more to Amsterdam city.

Dear Filip R., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team NASA

good quality for budget

Luc C. Business - 02/03/2020 Confirmed reviews ALL

room was perfect - bar experience was rather poor : Drinking Affligem in a Heineken glass - waiting for 3 minutes to get served with an absent smile. There is room for improvement.

Dear Luc C., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I agree that it is not ideal to drink a beer from a ´wrong´ glass, but sometimes it is so busy that we run out of glasses. We will use your feedback and order new/extra glasses. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, team NASA

Very good Hotel - except for rude staff at the bar and restaurant

G Business - 02/03/2020 Confirmed reviews ALL

The Hotel is very nice but we had a bad experience in the evening. We went the wrong way in the restaurant (as there was no one at the entrance) and one of the bar staff shouted at us very rudely to go all the way back. When we explain this to the restaurant member he then denied there was no one there to welcome us. We were shocked at this behavior from both of these people so we decided to eat somewhere else.

Dear Giovanni A., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive feedback. I will share your comments with our team as this is not a normal response from a teammember in this hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stef Mohlmann - Duty manager Team NASA

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