First and for most a hotel that is not at the airport or doesn’t have a shuttle to the airport should not be named airport hotel. Standing up early to have breakfast before a long flight and hearing that today there will be no breakfast just ruins your trip.

One of the best hotels I have ever stayed in!! Staff is amazing and the hotel is modern and close to the train station to go to the airport in just 5 minutes. There is a tablet in the room to order room service and to do pretty much everything. A massive THANK YOU to the front office team for the upgrade and especially for the little gifts for Sinterklaas! Even with covid restrictions, I had a truly wonderful stay and I can't wait to come back!

Beautiful hotel with very comfortable rooms and beds! Staff is extremely helpful and friendly. We had a wonderful stay there. Railway station Hoofddorp is very nearby to catch a train to Schiphol.

Not very happy about beeing charged for an empty minibar. There was nothing in the minibar at arrival and at check-out i was billed for Still water, sandwich and salade with a total of 14€. Maybe it had to do with the order of early check-in and stress (i didn´t use the early check-in as i arrived at 14.45, but understand that it´s charged anyway by some hotels, but 21€ is a bit much) Due to stress i didn´t contact the reception. Espresso machine was not filled with water and maybe not much to conplaint about, but when one book a suite, one expects it to be satisfying and meet a certain standard. staff in reception was nice and helpful (exept the fact that i told them that minibar was empty and bill was wrong) Breakfast was very nice and over expectation. Still the fact of being charged for and that the minibar was empty result in a low rating.

Overnight stay prior to visiting a trade convention at the RAI and then flying back to UK. Everything was fine even though rigorous Covid restrictions in place. Everything had to be closed by 8pm, nice meal in restaurant, very helpful staff.

Everything was okay, no problems, nice and clean hotel, breakfast also tasty.

My third stay in this Novotel was amazing. Great people who work in the property. Delicious and generous welcome gift, in fact it was a full meal, I couldn’t have image it better. Everyday a free snack and drink in the hotel shop Foodwall - simply great. Fresh orange juice for breakfast - please keep it in the offer. Last but not least, welcome letter in my native language - warm greetings for the person who wrote it.

Nice hotel for a layover when flying out of or into Amsterdam Schiphol Airport early or late on the day. Also nice for a short get away to visit nearby Amsterdam, Zandvoort or Keukenhof. Nice friendly staff good rooms and plenty of facilities. They also have bicycles so you can explore the lovely Dutch countryside or easiky go to Hoofddorp center for zo shopping.

We had to leave early due to COVID regulation in Amsterdam, and they charged us for the full stay. Hotel is nice, and easy walk to train station, but they follow policy over guest service. Amsterdam is a great town, the rooms are clean and comfortable

Welcoming staff at check-in and at the breakfast. Clean rooms, coffee area and fine beds. The hotels is next tot the Hoofddorp train station which will bring you to Amsterdam Central and Schiphol Airport. We enjoyed the breakfast. Will stay again.

We always have good experience with Novotel especially when we travel with our children. This time we booked a family room, but unfortunately the bed for the children was not made when we entered the room. At first the front desk crew proposed that we would wait at the lobby for about 10 minutes. As we were tired from traveling this was not a satisfactory solution. Therefore we asked for a room that was already prepared, which we got. (It would have been nice if this would have been the first proposed solution.) Apart from that little incident at check-in , our stay was perfect. The hotel is beautiful and just a few meters away from the Dutch railway station. From there it's only on stop to Schiphol airport, so perfect for a stay before or after a flight. Hoofddorp shops and mall is a 15 minute walk from the hotel. As we had some spare time between check-out and our flight, the desk staff guarded our suitcases while we went out for lunch and a walk around town The kids enjoyed the playroom with the Nintendo and the over-sized fussball table.

The rooms were clean, the price was reasonable, and the service is elegant. Breakfast is delicious but relatively poor due to Corona, check-in and check-out process is fast, staff is smiling and eager to provide a high level service I highly recommend it

I arrived Thursday night for a 1 night stay. I have been welcomed by a young employee, a bit hesitant as it was his first day, but who did everything to make my stay a very nice one. Congrats to the hotel spending time at training employees. Great experience, fantastic room and above expectations service.

very nice hotel near Amsterdam centre. Parking possibility next to the hotel. Great reorganisation of the breakfest Buffet during the COVID19 period ! Nice and cosy room. Very friendly and helpfull staff.

The last trip in November 2019 was not satisfactory. There were significant problems getting out of the car parking because international credit card billing did not work. In February 2020 I was back at the hotel and the parking and driving out worked according to standard. The rooms are very good and clean, a reasonable price-performance ratio. But not outstanding. The breakfast buffet is decent and the omelet and scrambled eggs are going almost well. The only tear is the raid-like chaos after the passage of Asian tour groups. However, this fact is not the fault of the hotel, but has to do with the small amount of food for these guests. For business travelers like me, this means that you cannot enjoy breakfast, but that you have to defend yourself by using at least one plate and one cup for table use and seat reservation. The path between the breakfast buffet and your seat should not be too long. The evening menu of the hotel is very small and very Dutch. The few meals are mostly fried and simple. After my question about drinks that are isotonic or low in sugar, I was offered Sprite or 0Cal Coke. I would be happy to explain to the staff the health problems of these two beverages. I was then offered a wonderful mint tea that tasted great. The reception staff is always friendly and helpful. In summary, the stay is highly recommended due to the location and the distance to the airport. I am sure that the few less than perfect processes can be stopped in the foreseeable future. Enjoy your stay.