Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,867 reviews

Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Novotel Amsterdam Schiphol Airport - Image 4

Description

Hotel extras

  • 4-star Amsterdam airport hotel, 4 mins by train to Schiphol

  • Well-equipped event space for large and small events

  • On-site bar and restaurant serving international fare

  • Spacious, soundproof rooms & suites with free Wi-Fi

  • 20 mins by train to Amsterdam Centraal

Our accommodation(s)

Book this hotel
Room 1

Unwind in a twin room with a mini-fridge, tea and coffee. The snug seating area faces the 40" LCD TV with international channels. If you're staying in our Amsterdam airport hotel on business, a flexible work area and laptop-sized safe offer convenience.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)

Make family travel a little easier when you stay in a spacious Family Room in our hotel near Schiphol Airport before or after a flight. The inviting double bed and sofa bed make space for up to four guests, and the 40" LCD TV features children's channels.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Located on the top floors, soundproof Executive Rooms offer views over Schiphol Airport. Choose from your stocked minibar or brew a Nespresso coffee, then sit back and connect to free Wi-Fi. Our business guests love the work area and laptop-sized safe.

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Featuring 180-degree views, your corner suite with a sofa bed includes a bath or rainfall shower, plus comfortable robes and slippers. The 40" TV has international programmes and music channels, as well as kids' channels if your little one is staying too.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Accessible rooms have all the amenities you'd expect from a 4-star Amsterdam airport hotel, including doorways with 32" of clear width. Nespresso coffee and rainfall showers add luxury, while flexible work areas and free Wi-Fi help you stay connected.

Max. number of persons
2
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

In this stylish suite at the top of our Amsterdam hotel, take in panoramic views of Schiphol Airport, and enjoy plenty of space for up to four. Nespresso coffee, a fully stocked minibar and snug bathrobes help you to recharge before or after a flight.

  • Views:

    Panorama view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 56 m² / 602 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 314 rooms
  • 4 rooms for people with reduced mobility
  • 314 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Dutch
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Check In & Check-out facilities

  • Express check-out

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge
  • Room service Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

21 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Bicycles with children''s seats
  • Video game area
  • Play area
  • Children''s TV Channels

Well-being

Fitness Center

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 408 parking spaces
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 18 EUR 18 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Video surveillance in parking

Accessibility

  • Elevators

Encounter unique private dining at 3D Diner Hoofddorp. A 3D animation, the "smallest chef in the world", will take you on an adventure during a three-course meal for groups of between four and ten. An entertaining treat for families and colleagues alike.

Our convivial bar in Amsterdam invites you to enjoy a refreshing drink, including local beers and gins, after your journey or meeting. Settle in at the circular bar or on a comfy couch next to tall windows, with delicious light bites from the menu.

Our fitness centre on the first floor is open to all guests 24/7, with Technogym equipment to enhance your workout. To get active in the open air right outside our Amsterdam airport hotel, enquire about bike rentals or local jogging routes.

Make your Amsterdam wedding truly memorable in one of our ballrooms. The B House is an excellent option, and this glass-enclosed venue is the former courtyard of our hotel. Talk to our team about personalised catering to delight your wedding guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,867 reviews

Customer review rating 5.0/5

Puneet S. Business - Confirmed reviews ALL

Dear Puneet, Thank you for your positive feedback. We are delighted that you enjoyed your stay with us and that Jude made such a warm impression at reception. It is great to know he welcomed you smoothly and arranged an upgrade through your Accor Silver membership. However, we hear your note about the company booking portal cutting off some room details. We recommend reaching out to us directly whenever the description feels unclear, our team is always happy to clarify bed types and any other specifics before you arrive. Nonetheless, we are thrilled that you found our location so convenient. Being just a minute from Hoofddorp station means Schiphol, Amsterdam, and the surrounding area are all within easy reach. We hope to see you again soon for another enjoyable experience. Best wishes, Mark Mosselman, General Manager

Customer review rating 5.0/5

Kyle P. Business - Confirmed reviews ALL

Dear Kyle, We are grateful for the time you took to review your recent visit. We are delighted that you found our food service consistent and of high quality, and that our staff made such a professional and friendly impression. However, we are sorry for the delay you faced at the front desk due to the printer issue. We understand how a small technical hiccup can disrupt the flow, and our team is always on hand to resolve these matters quickly. Nonetheless, we are especially pleased that our location worked so well for your business trip and that your overall stay met your expectations. We hope to welcome you back. Best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Debra S. Couples - Confirmed reviews ALL

Dear Debra, Thank you for writing a review. We are delighted that you found the room design both stylish and practical. That said, we are sorry our dinner service did not meet your expectations and that the pizza fell short of the mark. Our team is always available on site to help resolve these rare situations, and we encourage you to reach out to us directly whenever something is not right so we can act immediately. Nonetheless, we are glad our location made your trip so easy, with the train station just one stop from the airport and a short walk from the hotel. We do hope to have the opportunity to welcome you back in the future. Best regards, Mark Mosselman, General Manager

Customer review rating 5.0/5

Linda P. S. Business - Confirmed reviews ALL

Dear Linda P., Please accept our sincere thanks for this glowing review. We are delighted that our team made your business trip a pleasant one with their great service. It is also wonderful to know that your room felt comfortable and spotless. We are glad you enjoyed our tasty breakfast buffet, which we take pride in preparing fresh each morning. The entire team looks forward to welcoming you back in the future. Best wishes, Mark Mosselman, General Manager

Customer review rating 5.0/5

Michael S. Couples - Confirmed reviews ALL

Dear Michael, Please accept our sincere thanks for this kind feedback. We are thrilled that you found our hotel so easy to reach from the airport, just a quick train ride away. Our team works hard to make every arrival smooth and welcoming. We are also delighted that Iris made such a lovely impression during your time at the restaurant bar. She takes real pride in creating warm moments for our guests, and your recognition means a lot to us. It is wonderful that our food and drinks exceeded your expectations. Our Gourmet Bar team puts great care into every dish, and knowing that the lively atmosphere added to your enjoyment makes us very happy. We are glad you found your room comfortable and spotless, and we appreciate your loyalty as a Gold member. Booking through the Accor ALL App and earning that little discount is exactly the kind of seamless experience we hope to offer. We hope that you will stay with us again many more times in the future. Best wishes, Mark Mosselman, General Manager

Dear Puneet, Thank you for your positive feedback. We are delighted that you enjoyed your stay with us and that Jude made such a warm impression at reception. It is great to know he welcomed you smoothly and arranged an upgrade through your Accor Silver membership. However, we hear your note about the company booking portal cutting off some room details. We recommend reaching out to us directly whenever the description feels unclear, our team is always happy to clarify bed types and any other specifics before you arrive. Nonetheless, we are thrilled that you found our location so convenient. Being just a minute from Hoofddorp station means Schiphol, Amsterdam, and the surrounding area are all within easy reach. We hope to see you again soon for another enjoyable experience. Best wishes, Mark Mosselman, General Manager

Customer review rating 5.0/5

Kyle P. Business - Confirmed reviews ALL

Very convenient location. Consistent and high-quality food service. Professional and friendly staff.

Dear Kyle, We are grateful for the time you took to review your recent visit. We are delighted that you found our food service consistent and of high quality, and that our staff made such a professional and friendly impression. However, we are sorry for the delay you faced at the front desk due to the printer issue. We understand how a small technical hiccup can disrupt the flow, and our team is always on hand to resolve these matters quickly. Nonetheless, we are especially pleased that our location worked so well for your business trip and that your overall stay met your expectations. We hope to welcome you back. Best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Debra S. Couples - Confirmed reviews ALL

The room design is really great and useful and the location can't be beat for ease to use the subway (only one stop away!) from the airport.

Dear Debra, Thank you for writing a review. We are delighted that you found the room design both stylish and practical. That said, we are sorry our dinner service did not meet your expectations and that the pizza fell short of the mark. Our team is always available on site to help resolve these rare situations, and we encourage you to reach out to us directly whenever something is not right so we can act immediately. Nonetheless, we are glad our location made your trip so easy, with the train station just one stop from the airport and a short walk from the hotel. We do hope to have the opportunity to welcome you back in the future. Best regards, Mark Mosselman, General Manager

Customer review rating 5.0/5

Linda P. S. Business - Confirmed reviews ALL

Business trip, great room, very clean

Dear Linda P., Please accept our sincere thanks for this glowing review. We are delighted that our team made your business trip a pleasant one with their great service. It is also wonderful to know that your room felt comfortable and spotless. We are glad you enjoyed our tasty breakfast buffet, which we take pride in preparing fresh each morning. The entire team looks forward to welcoming you back in the future. Best wishes, Mark Mosselman, General Manager

Customer review rating 5.0/5

Michael S. Couples - Confirmed reviews ALL

Wanna delightful, albeit short, stay at the Novotel Schiphol Airport Hotel. Super easy to get too from the airport, one quick stop up the line. The rooms were comfortable and clean and the bar and restaurant exceeded expectations. The place was very busy, packed with local business people, so you know they are choosing a place they enjoy. And it did not disappoint! Highly recommend.

Dear Michael, Please accept our sincere thanks for this kind feedback. We are thrilled that you found our hotel so easy to reach from the airport, just a quick train ride away. Our team works hard to make every arrival smooth and welcoming. We are also delighted that Iris made such a lovely impression during your time at the restaurant bar. She takes real pride in creating warm moments for our guests, and your recognition means a lot to us. It is wonderful that our food and drinks exceeded your expectations. Our Gourmet Bar team puts great care into every dish, and knowing that the lively atmosphere added to your enjoyment makes us very happy. We are glad you found your room comfortable and spotless, and we appreciate your loyalty as a Gold member. Booking through the Accor ALL App and earning that little discount is exactly the kind of seamless experience we hope to offer. We hope that you will stay with us again many more times in the future. Best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Sake D. J. Couples - Confirmed reviews ALL

Well located with Schiphol Airport within a 5-minute train rain ride. Comfortable stay with decent breakfast.

Dear Sake, We are delighted that you found our location so convenient, with Schiphol Airport just a short train ride away. Our team is also glad you enjoyed a comfortable stay and appreciated our breakfast buffet. We take pride in offering a relaxed start to the day, with fresh and healthy options served daily. We hope that you will stay with us again many more times in the future. Best wishes, Mark Mosselman, General Manager

Customer review rating 2.5/5

Azder S. B. Business - Confirmed reviews ALL

Hotel room was not very clean, even after room service it was clear they didn't vacuum the room/bathroom

Dear B., We appreciate you bringing your concerns to our attention. We are truly sorry to hear that several aspects of your stay did not meet your expectations. Your comments about the upkeep of your accommodation have been noted, and we regret that our housekeeping fell short during your visit. Our team is always available at the reception to address such oversights on the spot, and we encourage you to reach out immediately should anything ever feel amiss. The extended waiting time you experienced at check-in, particularly during a busy period like the IBC, is something we take seriously. We continuously monitor our staffing levels to match demand, and your feedback helps us refine that process. Should you encounter any significant concerns in the future, please do not hesitate to contact us directly so we can work towards a solution while you are still with us. We hope to be able to welcome you back for an improved stay. Kind regards, Mark Mosselman, General Manager

Customer review rating 5.0/5

Daniel L. Couples - Confirmed reviews ALL

Very easy, rooms are always great and clean and the staff are great

Dear Daniel, Thank you very much for your kind feedback. We are thrilled that you found our hotel well located and easy to reach. Our team works hard to make every arrival smooth, and it is wonderful to know it made a difference for you. We are equally glad you appreciated the cleanliness of your room and the comfort it offered. Our housekeeping team takes great pride in keeping every space fresh and welcoming, and your recognition means a lot to them. It is also lovely to hear that our staff left such a positive impression. We believe warm, genuine service makes a stay truly memorable, and we are happy our team delivered that for you and your partner. The entire team hope we can welcome you back again soon! Best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Diego G. D. A. Business - Confirmed reviews ALL

My only complaint is the toilet paper : )

Dear Diego, Thank you for reviewing your visit. We are delighted that you found your suite comfortable and our breakfast to your liking. We also value your high recommendation score and that our location worked well for your business trip. Even so, we are sorry for the shortcoming in the bathroom amenities. Our team is always at hand to assist with any concern during your stay. Finally, we are glad you enjoyed our convenient position near Hoofddorp station, with easy train access to Schiphol and Amsterdam. Thank you again; we hope that you will return. All the best, Mark Mosselman, General Manager

Customer review rating 4.0/5

Robert B. Business - Confirmed reviews ALL

As above.

Dear Robert, Thank you for taking the time to share your feedback. We are delighted that you found your stay pleasant, efficient and convenient. We all look forward to the pleasure of welcoming you back. Our kindest regards, Mark Mosselman, General Manager

Customer review rating 4.5/5

Zoubida B. Families - Confirmed reviews ALL

i stayd at Novotel as i had a run on saturday evening, the location was nice as it's directly next to the train station, so it made it very convenient as just a ( min walk from the station), the breakfast was nice and the staff very helpful

Dear Zoubida, Thank you for taking the time to share your thoughts. We are delighted that you found your stay so comfortable and that our team made you feel well looked after. Our location next to Hoofddorp station makes it easy to get around, and we are glad it proved so convenient for your Saturday evening run. It is also lovely to know you enjoyed our breakfast offering. We look forward to the pleasure of welcoming you back. Many thanks again, Mark Mosselman, General Manager

Customer review rating 5.0/5

Bruce J. Couples - Confirmed reviews ALL

Great location, great service, great rooms, great breakfast.

Dear Bruce, Thank you for choosing our hotel. We are thrilled that you found our location so convenient for your stay. Our team works hard to offer warm and attentive service, so it means a lot that you valued it. We are also delighted that your room felt comfortable and that you started each morning enjoying our breakfast buffet. Knowing that everything came together for a perfect stay is wonderful to hear. The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes, Mark Mosselman, General Manager

Customer review rating 5.0/5

Janice S. Couples - Confirmed reviews ALL

From the second of arrival the team was amazing. Looked after to the absolute max Mad to feel so welcome and nothing was a problem. Thank you Jude, Bronte and Tarek at front desk and Brent in the restaurant. Excellent service.

Dear Janice, Thank you for taking the time to share your thoughts. We are delighted that you felt so welcomed from the moment you arrived. Our team loves making every guest feel at home, and it is rewarding to hear that Jude, Bronte, Tarek, and Brent looked after you so well. We are also pleased that your Limitless status added to your experience and that you enjoyed your welcome drink, amenity, and room upgrade. It means a lot to us that you found everything meticulous and that you loved your stay. Finally, we are glad our location so close to Schiphol and Amsterdam made your visit even more convenient. We all look forward to seeing you again in the future. Best regards, Mark Mosselman, General Manager

Customer review rating 5.0/5

Sean R. Solo - Confirmed reviews ALL

Excellent hotel. Well presented, well located, nice staff.

Dear Sean, Thank you for taking the time to share your feedback. We are delighted that you found our hotel well presented and our team welcoming. It means a lot to us that you felt at home during your stay. We are also glad you appreciated our location near Hoofddorp station, with Schiphol just four minutes away and Amsterdam a short train ride. We look forward to welcoming you back. Best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Zoran D. Business - Confirmed reviews ALL

Good stay as usual. Nice room on 12 floor with good shower and decent bed. Breakfast is ok and good but i do miss the smoothies that you had before and the juices from the machines are not very good. Lobby bar is friendly and Location is perfect for airport,

Dear Zoran, Thank you for choosing our hotel and for sharing your review. We are delighted that you enjoyed your room on the 12th floor, along with the shower and the bed. Our team is also glad the lobby bar felt welcoming and that our location near the airport suited your trip. Even so, we are sorry that the breakfast selection did not fully meet your expectations. Your feedback about the smoothies and the juice machines is noted, and we will share it with our kitchen team. Finally, we are pleased that your stays with us remain consistent, and we value your loyalty as a Diamond member. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future. Mark Mosselman, General Manager

Customer review rating 1.5/5

Francisco J. G. Business - Confirmed reviews ALL

Well, you charged me at the check-in the cost ot the booking + 50€, but when I did the check-out you charged me again the cost of the booking, but you didn't cancel the first charge, therefore, that situation blocked me my credit card achieving the maximum credit allowed, I have claimed to you to cancel the amount and during 1 week persist the charge and you didn't respond me by e-mail to my e-mail. I'm very frustrated and this situation only have happened with your hotel. I'm going to avoid to visit you in the future, you only created me inconveniences.

Dear Francisco J., Thank you for taking the time to share details of your recent visit to our hotel. We are truly sorry to hear that your stay did not meet your expectations. A lengthy wait at the front desk is certainly not the warm welcome we aim to offer, and we regret that only one colleague was available to assist at the time. Your comfort in the room should be effortless, so we are concerned to learn about the inconsistency you experienced with the bedside light and a sense of cool air despite adjusting the temperature. Our individually controlled air conditioning allows each guest to set their preferred climate, and our front desk team is always ready to help should anything feel amiss. We also understand how unsettling it can be when a financial hold remains visible after departure; please be assured that the authorization is released automatically upon check-out, though it may take a few days for your bank to reflect the change. For any significant concern, you are most welcome to reach us directly at +3… or H7… so we can assist you promptly. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Mark Mosselman, General Manager

Customer review rating 4.5/5

Dominic G. Business - Confirmed reviews ALL

It was a great stay, only thing was the bar closes too early but I had a very enjoyable stay

Dear Dominic, Thank you for reviewing your visit to our hotel. We are delighted that you had a great stay and that Emma made your Monday morning arrival so welcoming. She will be happy to hear your kind words. That said, we are sorry the bar hours did not fully suit your plans. Our Gourmet Bar stays open until half past midnight, and our team is always available to help if you need anything later in the evening. Nonetheless, we are glad you found our location convenient for your business trip. Our hotel sits just four minutes by train from Schiphol and right next to Hoofddorp station, which makes getting around straightforward. We hope to provide you with a more enjoyable stay in the future. Kind regards, Mark Mosselman, General Manager

Customer review rating 5.0/5

Jinyoung L. Business - Confirmed reviews ALL

As an ALL Platinum member, I really appreciated the excellent recognition of my status and the benefits provided during my stay, including early check-in, a suite upgrade, late check-out until 5:00 PM, and the welcome drink and snack voucher. These benefits were especially helpful as I had a late evening flight from Schiphol on my departure day. I would especially like to thank Jude at the front desk. Jude was very friendly, professional and welcoming, and took the time to explain my Platinum benefits clearly and make sure I was comfortable with my stay. His warm hospitality made a very positive impression on me. The room was spacious and comfortable, the location was very convenient for both Hoofddorp station and Schiphol Airport, and overall I was very satisfied with my stay. Thank you to Jude and the entire Novotel Amsterdam Schiphol Airport team. I would be happy to stay here again on my next visit to Amsterdam.

Dear L., Thank you for your valuable feedback. We are delighted that you found your room very clean and comfortable, and that your stay left you fully satisfied. Our team takes great pride in creating a welcoming environment, and we are thrilled that Jude made such a positive impression. It is wonderful that you enjoyed your welcome drink and amenity as well. However, we are sorry that breakfast did not fully meet your expectations. Our Platinum members receive a discounted rate on the buffet, and we understand your feeling that this differs from what you have experienced at other Accor properties. Nonetheless, we are pleased that your early check-in, suite upgrade, and 5 PM late check-out all added to your comfort. We hope you managed to take advantage of our convenient location, just a short train ride from Schiphol and Amsterdam. We hope that we have the pleasure of welcoming you back. With very best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Natalia B. Friends - Confirmed reviews ALL

The hotel is a 3-minute walk from a train station with frequent services to Central Amsterdam. Very good breakfast with plenty of options to choose from. Staff were very welcoming and helpful.

Dear Natalia, Many thanks for sharing your review. We are delighted that you found our location so convenient, just a short stroll from Hoofddorp station with trains running every ten minutes to Amsterdam Centraal. It is great to know you enjoyed our breakfast buffet and the wide selection we offer. Our team takes real pride in making every guest feel welcome, so your words about their helpfulness mean a lot to us. Our hotel is designed to give you a true Dutch experience, from the art on the walls to the honey bees on our roof. The entire team looks forward to welcoming you back in the future. Best wishes, Mark Mosselman, General Manager

Customer review rating 5.0/5

Paul S. Solo - Confirmed reviews ALL

After having my flight cancelled at Schiphol, I needed a hotel room very quickly. The service the staff provided was exceptional, and what had been a fairly stressful day turned into a lovely overnight stay. The front-of-house staff were excellent and offered me lots of help. The food in the restaurant was also excellent. Thank you for helping me out during what was a fairly stressful time.

Dear Paul, Thank you for taking the time to share your thoughts with us. We are delighted that our team made such a difference during a stressful moment, turning your evening around after your flight was cancelled. Our staff take real pride in providing warm, attentive service, so it means a lot that you felt well looked after. That said, we are sorry the internet connection did not meet your expectations. Our front desk is always available to help with connectivity issues, and we encourage you to reach out directly should anything fall short on your next visit. Nonetheless, we are thrilled that you found the entire hotel to be of a very good standard and that your overnight stay turned into a lovely experience. We hope to have the pleasure of seeing you on a future visit. Best regards, Mark Mosselman, General Manager

Other web-users rate our hotel

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