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Novotel Amsterdam Schiphol Airport Hotel 4 stars

Customer review rating 4.5/5 10,880 reviews

ALLSAFE approved hotel

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Novotel Amsterdam Schiphol Airport
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+ 13 Services

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units Paying
  • Laundry
  • Boutiques/shopping
  • Porter service only available for groups if agreed up front. Luggage trolleys available.
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine Paying
Leisure and activities
  • State of the art fitness with Technogym equipment available on the 1st floor. Open 24/7.
Business services
  • 20 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS hoofddorp
netherlands

Tel: +31237470347

Fax: (+31)237470399

Check-in from 14h00

Check out up to 12h00

  • CONNEXXION :  300/310 HOOFDDORP

  • By plane

    SCHIPHOL AIRPORT At 6.5km / 4.04 miles

  • By plane

    SCHIPHOL AMSTERDAM At 6.5km / 4.04 miles

  • By train

    HOOFDDORP At 0.2km / 0.12 miles

  • By train

    HOOFDDORP STATION At 0.35km / 0.22 miles

GPS :52.291615, 4.701503

Our accommodation(s)

The hotel offers rooms in 4 categories - Standard, Executive, Junior Suite and Superior Suite. All rooms are bright, modern, quiet and feature a bath or walk-in shower, small fridge and free WiFi. Connecting rooms and family rooms are available. Each room comes with individual air conditioning, LCD TV, an in room fridge for personal use and free WIFI. The bathroom is spacious and features a bath or walk-in rainshower. The hotel has several rooms for guests in a wheelchair and is 100% non-smoking.

Our restaurants and bars

GOURMET BAR RESTAURANT

Type of cuisine: Bistro

The GOURMET BAR restaurant is at the inspiring and vibrant heart of the hotel and offers an informal, friendly eating and drinking experience where people can enjoy trendy drinks and eat fresh, healthy and inspiring dishes from our open kitchen.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

GOURMET BAR

The GOURMET BAR is the perfect place to meet or simply unwind after a long day's travel. The service is friendly and genuine, the ambience inspiring and relaxed. The menu is creative and features a number of interesting local beers, gins and snacks.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 417

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Amsterdam Schiphol Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,880 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,314 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.5/5

Henk S. Business - 23/07/2021 Confirmed reviews ALL

Very friendly frontdesk staff

Good location nearby the Airport

Customer review rating 3.5/5

World C. A. N. Families - 23/07/2021 Confirmed reviews ALL

Overall experience was fine.

Super nice place

Customer review rating 5.0/5

Maaike Families - 20/07/2021 Confirmed reviews ALL

location very nice

Good position snd excellent service

Customer review rating 4.5/5

Anonymous Families - 18/07/2021 Confirmed reviews ALL

A very good service for families, kindness and a perfect position close to Airport and train station

Clean and professional

Customer review rating 5.0/5

Anonymous Families - 18/07/2021 Confirmed reviews ALL

Our stay was great the room was clean and the staff was very friendly and professional.

Rop service

Customer review rating 3.5/5

Hassan B. Families - 16/07/2021 Confirmed reviews ALL

We stayed 3 days in Novotel, the staff was extremely friendly and helpful. We are a family of four. We liked the property of the hotel, but the breakfast was less than our expectations and also the car parking is expensive.

Dear Hassan B., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team, also the feedback regarding the breakfast. We hope to see you again soon. Kind regards, Martin Ram

Very accommodating during this time

Customer review rating 4.5/5

Anonymous Business - 16/07/2021 Confirmed reviews ALL

Felt very safe given the extensive measures taken to guard both guest and staff health. Service by the staff was excellent and it is a very quiet and convenient place to staf.

Dear Ronald R., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. It is always a pleasure to receive positive feedback, especially during this difficult and different times. We take great effort in keeping our guest and staff safe, so I am happy this shows. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Martin Ram

Perfect!

Customer review rating 5.0/5

Jessica R. Families - 14/07/2021 Confirmed reviews ALL

The hotel is beautiful! So clean and well decorated! Upon arrival the staff was so friendly and kind! Our room was clean, they even made the sofa a bed for my 5 year old and provided a baby cot for my 8 month old without us evening asking! It was such a nice gesture and it felt like the hotel actually payed attention to who was staying in the room and made us feel at home! The breakfast was delicious every morning and the chef giving my daughter kinder eggs every morning made her day! The kids play area is amazing! The strawberry mojitos were delicious! I even ordered room service and that was delicious too! Super close to the train and the parking garage was nice and we felt safe leaving our car there for 4 days! 10/10 would absolutely recommend! We enjoyed our stay so much and will definitely be back!

Dear Ms R., Thank you very much for your positive feedback and kind words, We were very happy to have you with us, and we hope to see you again soon. Warm regards, Martin Ram
Customer review rating 4.5/5

Will B. Friends - 13/07/2021 Confirmed reviews ALL

I had an excellent experience staying at your hotel near the Amsterdam Schiphol Airport. I appreciated the warm hospitality from every member of staff who I came into contact with and also the wide variety of options available for food and beverages. I do wish I'd had the chance to check in a little bit earlier since I had arrived very early that morning, but I understand if that's not possible.

Dear Mr B., Thank you very much for your stay and your nice words. I have passed your compliments to our Food & Beverage team, they will be pleased to hear your feedback. We look forward seeing you again soon. Kind regards, Martin Ram

Very nice stay experience

Customer review rating 4.0/5

Anonymous Families - 12/07/2021 Confirmed reviews ALL

Easy to access, friendly and helpfull staf

Dear George L., We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. Thank you very much for your positive feedback, I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Martin Ram

Excellent location for me, good overall experience

Customer review rating 4.0/5

Tomi Business - 11/07/2021 Confirmed reviews ALL

three nights, worked at nearby offices until late so didn't get to spend much time in hotel. breakfast was weird... single packaging and not many options to choose from. understand the limitations due to Covid but could've been better.

Dear Mr R., Thank you for taking the time to write this review. The single packaging is indeed because of the pandemic, but I have passed on your comments about the lack of options. Kind regards, Martin Ram

Well located

Customer review rating 3.5/5

Dick L. Solo - 06/07/2021 Confirmed reviews ALL

Nice room but some things are unclear

Beste heer L., Hartelijk bedankt voor het delen van uw feedback. Ik ben blij om te horen dat u erg tevreden was over ons personeel. Verder zie ik dat uw persoonlijke gegevens correct staan opgeslagen in uw account, dus het online inchecken zou inderdaad veel makkelijker moeten gaan dan u omschrijft. Heeft u eerder geprobeerd online in te checken? Zo niet, dan zou het kunnen dat de informatie nog niet compleet was en bij deze aangevuld is. Ik zou u hier graag verder in helpen als u wilt. Indien gewenst kunt u even mailtje naar mij direct sturen: ma… Met vriendelijke groet, Martin Ram Front Office Manager

Well located. Ok stay

Customer review rating 3.5/5

J Couples - 06/07/2021 Confirmed reviews ALL

Friendly staff.

Dear Ms V., Thank you very much for your stay and your feedback. I will pass on your feedback to our Housekeeping, this might be useful when change linen in the future. I look forward seeing you again. Kind regards, Martin Ram

Good stay

Customer review rating 3.5/5

Mohammed R. Business - 02/07/2021 Confirmed reviews ALL

Very nice location, easy access to public transports & rooms was pretty good. Had felt the lack of personal grooming kit

Dear Mr R. Chalingattu We very much appreciate your comments regarding your stay at the Novotel Amsterdam Schiphol Airport. I am happy to read you were overall happy with your stay and the rooms. I am sorry to hear we didn't provide you with more information about the restaurant and facilities. Only our executive rooms and suites are equipped with extra amenities like shaving kits, but we are more than happy to provide you one on request. We look forward seeing you next time. Kind regards, Martin Ram

Great location, delicious breakfast.

Customer review rating 5.0/5

Elizabeth Families - 25/06/2021 Confirmed reviews ALL

We very much enjoyed our stay. We had to re-book three times because of COVID regulations and it was extremely easy to rebook. We also added a night at an affordable rate. The rooms were comfortable, clean. The breakfast was delicious and the chef made us a special egg for our baby each morning. The staff was wonderful at the front desk, especially the woman who was there when we checked in. The wifi was fast and reliable. The trains were a very short walk, making anywhere in Amsterdam about 30-40 minutes away. Parking was right there and affordable as well! The nly complaint was that the beds were a bit too hard. Overall an excellent stay. I so enjoy Novotel. Keep up the good work!

Dear Ms. F., Thank you so much for the beautiful review! It is much appreciated. It is great to hear that you enjoyed your stay. I will pass on the compliments to the mentioned team members! Hopefully we can welcome you soon again. Kind regards, Eefke – duty trainee

Fantastic hotel, great staff, top stay

Customer review rating 4.5/5

Eric V. B. Couples - 24/06/2021 Confirmed reviews ALL

The stay at NASA was just perfect. I’ve stayed here before and it’s always a very good stay. Thus time however it was a great stay. We arrived on my Birthday and the whole staff had pulled out all the extras to give me a warm welcome and make this a stay to remeber Many many thanks. Hoping to be back soon.

Dear Mr. van B., Thank you for this wonderful review! I am pleased to read that you had a great birthday, and that you enjoyed the extra’s from our team. It is always a pleasure welcoming you! Hope to see you soon again, Kind regards, Eefke – duty trainee

Great Stay, Clean, Outstanding Service, Great location

Customer review rating 5.0/5

Alan E. Couples - 21/06/2021 Confirmed reviews ALL

This is our 5th time staying with you, and our favorite hotel for Amsterdam to date.

Dear Mr. E., Thank you for the feedback, it is much appreciated. I am glad to hear that out hotel is your favourite! It is always a pleasure to welcome you. Due to governmental covid rules, we needed to change our breakfast buffet. The good news is that our buffet is open again! Hopefully we can welcome you soon again, so you can enjoy the buffet! Kind regards, Eefke – duty trainee

Excellent stay on Thursday night - Good to train young emplyees

TripAdvisor rating 5.0/5

fjm485 Business - 22/03/2021 TripAdvisor review

I arrived Thursday night for a 1 night stay. I have been welcomed by a young employee, a bit hesitant as it was his first day, but who did everything to make my stay a very nice one. Congrats to the hotel spending time at training employees. Great experience, fantastic room and above expectations service.

Dear guest. Thank you for your recent stay and lovely feedback. Please rest assured that I will share this with my colleagues! We hope to see you back soon! Stay safe! Regards. Floris

Nice hotel and friendly staff

TripAdvisor rating 5.0/5

vandejoeven 24/11/2020 TripAdvisor review

very nice hotel near Amsterdam centre. Parking possibility next to the hotel. Great reorganisation of the breakfest Buffet during the COVID19 period ! Nice and cosy room. Very friendly and helpfull staff.

Dear guest, Thank you for the visit and nice feedback. It is great to hear that despite the circumstances and restrictions we have managed to arrange our breakfast in a way which our guests enjoy. We hope to see you back soon! Regards, Floris

It's getting much better

TripAdvisor rating 3.0/5

odzehl Business - 01/03/2020 TripAdvisor review

The last trip in November 2019 was not satisfactory. There were significant problems getting out of the car parking because international credit card billing did not work. In February 2020 I was back at the hotel and the parking and driving out worked according to standard. The rooms are very good and clean, a reasonable price-performance ratio. But not outstanding. The breakfast buffet is decent and the omelet and scrambled eggs are going almost well. The only tear is the raid-like chaos after the passage of Asian tour groups. However, this fact is not the fault of the hotel, but has to do with the small amount of food for these guests. For business travelers like me, this means that you cannot enjoy breakfast, but that you have to defend yourself by using at least one plate and one cup for table use and seat reservation. The path between the breakfast buffet and your seat should not be too long. The evening menu of the hotel is very small and very Dutch. The few meals are mostly fried and simple. After my question about drinks that are isotonic or low in sugar, I was offered Sprite or 0Cal Coke. I would be happy to explain to the staff the health problems of these two beverages. I was then offered a wonderful mint tea that tasted great. The reception staff is always friendly and helpful. In summary, the stay is highly recommended due to the location and the distance to the airport. I am sure that the few less than perfect processes can be stopped in the foreseeable future. Enjoy your stay.

Dear guest, Thank you for the recent stay and constructive feedback, which I will share and discuss with my team whereby we will see how we can improve on our breakfast service for our business guests while groups are staying with us. With regards to the low in sugar drinks I would appreciate if you could explain to me why sprite and coke zero (both with 0% sugar) are not the right thing to offer. Could you please email me via floris.licht@accor.com so that I can share your feedback with my team? Thanks and kind regards, Floris Licht General Manager

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