Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,851 reviews

Best price
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Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,851 reviews

TripAdvisor Rating  4.4/5  1,625 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Lisette M. L. Couples - Confirmed reviews ALL

Very smooth check in and out. Everybody very comfortable, dining and breakfast, drinks if you want to.

Dear Lisette M., It was a pleasure to receive this great review. We are delighted to hear you had a pleasant stay at Novotel Amsterdam Schiphol Airport. It’s wonderful to know you found our check-in process seamless and enjoyed the comfort our team provided. We’re equally pleased that our dining options and breakfast met your expectations. Your recognition of our Silver loyalty benefits, including the room upgrade, is truly appreciated. Thank you for highlighting the welcome drink experience—we take pride in offering thoughtful touches to enhance your stay. We look forward to seeing you again. Best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Jacobus V. Business - Confirmed reviews ALL

The hotel is a short walk from the rail station, which has trains to Schiphol airport every 5 or 10 minutes. The hotel also has an excellent restaurant and there is another first class restaurant nearby (Den Burgh). Generally, Novotel hotels have that little extra style that makes your stay special, and this hotel is one of them.

Dear Jacobus, It was a pleasure to receive this kind review of your time with us. We are delighted to hear you enjoyed your stay at Novotel Amsterdam Schiphol Airport. It’s wonderful that our proximity to Schiphol Airport and local dining options contributed positively to your business trip. We take pride in offering convenient access to transport links and nearby amenities. We sincerely apologize for the delay during check-in. Our team strives to ensure smooth arrivals, and we’re reviewing this to enhance future experiences. Thank you for your loyalty as an ALL Accor member and for recommending us. We’re thrilled you valued our sustainable initiatives, including our rooftop bee colonies, which reflect our commitment to eco-friendly practices. We all look forward to the pleasure of welcoming you back. Our kindest regards, Mark Mosselman, General Manager

Customer review rating 1.5/5

Robertus M. E. Business - Confirmed reviews ALL

Rain shower was not working properly and after 2 times making notice of this it was still not fixed. Also the toilet was not clean when I came into the room. Location is perfect, beds are good.

Dear Robertus, Thank you for taking the time to share your feedback. We are glad that you found the beds comfortable and appreciated the quality of your rest during your stay. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the issues you experienced in the bathroom, as well as with the overall cleanliness and value. Your comments are important to us and we wish to remind you that our team is always available to assist directly in case of any significant concerns in order to find a suitable solution during your visit. Nonetheless, it is good to know you found our location ideal for your trip. We recognise the importance of being conveniently situated and hope this enhanced your travel experience overall. We hope you will allow us another opportunity to welcome you for a more seamless stay. We wish you happy holidays and a wonderful new year. Kindest regards, Mark Mosselman, General Manager

Customer review rating 4.0/5

Frank B. H. Business - Confirmed reviews ALL

Very good breakfast and clean rooms.

Dear Frank B., Thank you very much for your kind feedback. We are delighted to hear you enjoyed our breakfast offerings and found your room to your liking. Our team takes great pride in maintaining high standards, and your kind words about the housekeeping staff will be warmly shared with them. It is wonderful to know your overall stay met your expectations as a valued ALL Accor member. We appreciate your loyalty and recommendation to others. We look forward to welcoming you back for another memorable experience. With our best wishes this season, Mark Mosselman, General Manager

Customer review rating 4.0/5

Kevin C. Business - Confirmed reviews ALL

It is unfortunate that in this case the enjoyment of the hotel was considerably diminished due to the exorbitant prices of each and every item in the Lobby automatic/ self service shop. The lack of any nearby general retail tobacconists or general grocery outlet is probably the reason for the pricing.

Dear Kevin, Thank you for your feedback concerning your stay with us. We are delighted to hear that our team’s professionalism and attentiveness stood out during your stay. It’s always rewarding to know our colleagues provided the warm service we aim for. That said, we sincerely regret that some aspects of your experience fell short of expectations. While our lobby shop aims to offer convenience, we recognize prices may not always align with external options. Our location adjacent to Hoofddorp station provides quick access to local supermarkets, and we’re happy to assist guests with directions whenever needed. Regarding your booking adjustments, we understand how travel disruptions can complicate plans and appreciate your flexibility. We’re grateful for your continued loyalty as a Classic member and your positive rating of our program. Your insights help us maintain the standards valued by our frequent guests. We hope to see you again soon for another lovely experience. With our best wishes this season, Mark Mosselman, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,435 reviews 8.9/10 Location
  • 1,814 reviews 7.3/10 Room
  • 1,810 reviews 7.8/10 Service
  • 41 reviews 7.1/10 WiFi
  • 889 reviews 7/10 Cleanliness
  • 792 reviews 7.6/10 Breakfast
  • 475 reviews 9.5/10 Vibe
  • 391 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.