Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,294 reviews

Best price
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Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,294 reviews

TripAdvisor Rating  4.5/5  1,542 reviews

Certificate of excellence 2024

Fine

Customer review rating 4.5/5

Forrest Couples - Confirmed reviews ALL

It was a fine room with easy check in

Dear Forrest, Thank you for such a great review. It is gratifying to hear that you found your stay to be enjoyable. We are pleased that the ease of our check-in process contributed to a positive start to your visit at our hotel. As we continuously aim to provide a seamless and efficient experience for our guests, your feedback is a delightful affirmation of our efforts. We look forward to a return visit from you in the future. Best wishes, Mark Mosselman, General Manager

Cool stay

Customer review rating 3.5/5

Sarah M. P. Business - Confirmed reviews ALL

The room temperature was too cold, even with the air-conditioning turned off. It's a shame one cannot open the bedroom window. I found the air-conditioning also rather cold in the lobby. In Spain we have a regulation to keep it at a 24ºC minimum. Anyway, apart from that, my stay was very pleasant and the hotel is very comfortable and convenient. I like it's design details too.

Dear Sarah, Thank you for this review of your recent stay. We are pleased that you appreciated the design details, and found our hotel both comfortable and convenient. Our commitment to providing a unique Dutch ambiance and hospitality is evident throughout our hotel, from the Dutch art to the wooden bikes and typical decorative items. However, we regret that certain aspects of your stay did not meet the standards you expected. We understand the importance of a comfortable room temperature and apologize for any discomfort caused. Our hotel's environmental commitment as a Green Key Gold certified establishment ensures we maintain energy-efficient practices, including our climate control systems. Nonetheless, we take your concerns seriously, and your comments will be part of our ongoing efforts to improve guest comfort. Finally, we are delighted that you enjoyed the convenient location of our hotel, with easy access to transportation and proximity to both Schiphol Airport and Amsterdam's city center. We strive to offer our guests an excellent starting point for their travels, whether for business or leisure. We look forward to welcoming you back. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Dissatisfied

Customer review rating 2.5/5

Barry M. Business - Confirmed reviews ALL

Stay was fine as always, unfortunately after several attempts my points are still not on my account

Dear Barry, Thank you for taking the time to review your stay with us. We are pleased that you generally had a fine experience at our establishment, where the significance of Dutch culture and our commitment to sustainability provide a unique atmosphere for our guests. However, we are sorry that your stay did not fully meet your expectations. We understand your concern regarding the loyalty points not being credited to your account. Our team is dedicated to ensuring that your Platinum status with ALL – Accor Live Limitless is recognized and rewarded appropriately, and we encourage guests to contact us directly for any significant issues so that we can find a solution in a timely manner. We hope to welcome you back. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Excellent hotel

Customer review rating 4.5/5

Florent Business - Confirmed reviews ALL

Nice hôtel.

Dear Florent, Thank you for taking the time to review your stay. It is heartening to learn that your stay with us was a delightful one. We are pleased that you found our hotel to be excellent, reflecting our commitment to providing a memorable Dutch experience and ensuring sustainability as a Green Key Gold certified property. We are looking forward to welcoming you again. All the best! Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good stay

Customer review rating 4.0/5

Merie Solo - Confirmed reviews ALL

This was just what I needed in terms of location and bed comfort. The late checkout was great. The room cleanliness wasn’t so great and all the disability rails, chairs and cords in the bathroom made it look like it should be in an old persons home.

Dear Merie, Thank you for taking the time to share your review. We are delighted that you found our location convenient and appreciated the comfort of our beds. It is always encouraging to hear positive feedback about these aspects of our hotel experience, reflecting our commitment to providing a restful environment for our guests. However, we are sorry that some aspects of your stay did not meet your expectations. We understand that the cleanliness of the room is paramount, and we are looking into the concerns you've raised regarding the bathroom condition. Additionally, the presentation and functionality of amenities in our accessible rooms are designed to provide comfort and convenience for all our guests, and we regret any impression of them being outdated. As for the service received upon arrival, we truly value your comments as they help us to improve the quality of our service. Nonetheless, we are pleased that the flexibility of our late checkout added to the comfort of your stay. Our central location, just a short distance from Schiphol Airport and Amsterdam city center, is indeed one of the many benefits we are proud to offer our guests. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,333 reviews 8.7/10 Location
  • 1,727 reviews 7.5/10 Room
  • 1,716 reviews 7.5/10 Service
  • 30 reviews 8.5/10 WiFi
  • 801 reviews 8/10 Breakfast
  • 786 reviews 7.1/10 Cleanliness
  • 462 reviews 9.4/10 Vibe
  • 392 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.