Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,312 reviews

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Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,312 reviews

TripAdvisor Rating  4.5/5  1,538 reviews

Certificate of excellence 2024

Good stay

Customer review rating 3.5/5

Emil Business - Confirmed reviews ALL

Good stay but the air con did not work .. room was boiling

online check-in & closet in the room

Customer review rating 2.5/5

Shinichi Y. Business - Confirmed reviews ALL

Online check-in did not work, and the check-in clerk's reaction to this fact was not very customer-friendly. My room was 705. As there is a ice machine between 703&705, the closet was too small to hang clothes.

good hotel

Customer review rating 4.5/5

Zdaati Business - Confirmed reviews ALL

nice room, good shower and decent bed. was on 11 floor so good view. good breakfast. easy walk from train station and simple way to airport

Dear Guest, Thank you for such a great review. It is wonderful that you had such a great experience at Novotel Amsterdam Schiphol Airport. We are delighted that you enjoyed the room, shower, and the bed which offers a high standard of comfort. Our location's easy accessibility from the train station and its proximity to the airport is indeed designed for guest convenience. Additionally, we are pleased that you appreciated the view from the 11th floor, the quality of our breakfast, and our overall hospitality. We look forward to a return visit from you in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Easy to get into the city centre

Customer review rating 4.5/5

Paul Families - Confirmed reviews ALL

Nice 23 player table football in lobby

Dear Paul, Thank you for taking the time to review your stay. We are delighted to hear that you found our location convenient for trips into the city centre and enjoyed the entertainment provided by our lobby's table football. However, we regret to hear that the sofa bed did not meet your size expectations. While we aim to provide comfortable and suitable accommodations for all our guests, we appreciate your perspective and take note of your preference for future improvements. It is encouraging to see that you've rated our cleanliness highly and are a member of ALL – Accor Live Limitless loyalty programme. We trust that these aspects, along with our commitment to sustainability, contributed positively to your experience at Novotel Amsterdam Schiphol Airport. We are looking forward to welcoming you again. All the best! Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

well located , never a seamless experience

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

We / I often come to the hotel and it doesn't feel like so , experience is never seamless and comfortable. It always feels like a first time with a rather basic experience. This time, I am given a room with single bed and finally after discussion, I get a double bed. Shouldn't this kind of negociation / begging be avoided ? Let alone my colleague who this time had the bad surprises in her room, not me this time. Room service not responding and after long wait time, learn the person taking care has "forgotten" the phone somewhere so no one answering.

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Other web-users rate our hotel

  • 1,356 reviews 8.7/10 Location
  • 1,736 reviews 7.6/10 Room
  • 1,749 reviews 7.4/10 Service
  • 30 reviews 8.1/10 WiFi
  • 818 reviews 8/10 Breakfast
  • 785 reviews 7.2/10 Cleanliness
  • 461 reviews 9.5/10 Vibe
  • 393 reviews 8.4/10 Amenities

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