Mercure Hotel Amsterdam West 4 stars

Customer review rating (ALL Rating) 3.7/5 301 reviews

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Mercure Hotel Amsterdam West - Image 1
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Oude Haagseweg 20, 1066 BW AMSTERDAM, Netherlands

Description

Hotel extras

  • 200 meters from a small beach and lake called ''strand het nieuwe meer''

  • Easy to reach by car and public transport

  • Breakfast buffet, bar and restaurant at the hotel

  • 14 meeting rooms available

  • Reception at your service 24 hours a day

Our accommodation(s)

Hotel location

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW AMSTERDAM
Netherlands

GPS:52.337578, 4.817787

Telephone
Fax +31 20 615 9027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AT WEST

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  301 reviews

TripAdvisor Rating  3.7/5  1,404 reviews

Customer review rating 1.5/5

Ingrid H. Families - Confirmed reviews ALL

Ik krijg tot op heden verschillende uitleg over parkeren. Er was geen mogelijkheid om na aankomst savonds een maaltijd te nemen. De keuken was dicht, de kok was ziek , de zelf afhaal vitrines leeg. Er was enkel een gepensioneerde oud medewerker die ons wat snacks uit de frituur heeft geserveerd

Beste Ingrid, Hartelijk dank voor het delen van uw ervaringen. Het is goed om te zien dat u tevreden was met uw accommodatie en de wifi-verbinding in ons hotel. Wij betreuren het ten zeerste dat uw verblijf niet volledig aan uw verwachtingen heeft voldaan. Het spijt ons zeer dat u problemen heeft ondervonden met de beschikbaarheid van ons restaurant. Onze medewerkers staan altijd klaar om alternatieven aan te bieden wanneer er zich onvoorziene situaties voordoen. Wij zullen uw feedback meenemen om onze dienstverlening en communicatie verder te optimaliseren. Wij hopen u nogmaals te mogen verwelkomen voor een betere ervaring. Met vriendelijke groet, Mercure Hotel Amsterdam West

Customer review rating 3.5/5

Patrick E. Business - Confirmed reviews ALL

Das Hotel liegt in Ordnung angebunden, aber das war mir im Vorfeld klar. Ich finde den Preis recht hoch, denn die Ausstattung ist für ein 4 Sterne Hotel nicht sehr ansprechend. Der Service ist unterschiedlich gut. Das Personal beim Frühstück ist sehr freundlich. An der Reception kann man Glück oder Pech haben. Das Frühstück ist für die Qualität recht teuer.

Sehr geehrter Patrick, vielen Dank für Ihre Zeit, uns Feedback zu geben. Es freut uns zu hören, dass Sie mit unseren Serviceleistungen im Bereich Check-out und Zimmerreinigung zufrieden waren. Wir bedauern, dass einige unserer Angebote nicht Ihren Erwartungen entsprochen haben. Die technische Ausstattung und gastronomischen Leistungen werden wir weiterhin optimieren. Unser Team steht Ihnen bei künftigen Aufenthalten jederzeit unterstützend zur Seite. Besonders erfreulich ist Ihre positive Bewertung unseres Servicepersonals beim Frühstück, was unsere Gastfreundschaft unterstreicht. Wir hoffen, Sie bald wieder als Gast in unserem Haus willkommen heißen zu dürfen. Mit besten Grüßen Mercure Hotel Amsterdam West

Customer review rating 4.5/5

Ananias Q. Couples - Confirmed reviews ALL

um pouco longe do centro mas com bons transportes

Prezado Ananias, Agradecemos imensamente por compartilhar sua experiência conosco. É uma grande satisfação saber que sua estadia no Mercure Hotel Amsterdam West foi tão agradável. Ficamos muito contentes em saber que você apreciou nosso café da manhã excepcional, nossas instalações impecáveis e o atendimento prestativo de nossa equipe. O conforto do quarto, a qualidade do Wi-Fi e nossa dedicação à sustentabilidade também foram aspectos que contribuíram para sua experiência positiva. No entanto, compreendemos sua observação sobre a localização. Gostaríamos de mencionar que oferecemos excelentes conexões de transporte público, com ônibus frequentes que chegam ao centro em apenas 20 minutos. Esperamos que você tenha conseguido aproveitar nosso belo jardim e o parque natural De Oeverlanden, com sua praia às margens do lago, a apenas alguns minutos a pé do hotel. Aguardamos o prazer de recebê-lo novamente em breve. Atenciosamente, Mercure Hotel Amsterdam West

Customer review rating 4.0/5

Francois M. Couples - Confirmed reviews ALL

Nice hotel, a little bit outdated, but functionnal. bar open not all night... even closing quiet early. breakfast simple but enough to cover western taste (not for asian taste)

Dear Francois, We truly appreciate you sharing your experience with us. We are delighted that you appreciated our high-speed WiFi and efficient check-in process. We sincerely apologize that certain aspects of your stay did not meet our usual standards. Our team is always available to ensure your complete comfort. Nonetheless, we are pleased that you found our check-out process smooth and professional. We would be honored to welcome you back for another stay. Best regards, Mercure Hotel Amsterdam West

Customer review rating 4.5/5

Corinne B. Business - Confirmed reviews ALL

Nice breakfast.

Dear Corinne, We truly appreciate you taking the time to share your experience with us. We are delighted that your stay at Mercure Hotel Amsterdam West met your expectations. The exemplary ratings for the morning dining experience and pristine accommodations reflect our commitment to excellence. The complimentary high-speed internet access enhances the comfort of your business trip. However, we sincerely regret the wait time you encountered during the arrival process. Our team strives to maintain efficient service at all times, and your feedback helps us enhance our guest experience. Nonetheless, we are thrilled that you found exceptional value in our offerings and appreciated the seamless departure process. We look forward to welcoming you back for another pleasant stay. Best regards, Mercure Hotel Amsterdam West

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Other web-users rate our hotel

  • 442 reviews 6.6/10 Location
  • 574 reviews 6.6/10 Room
  • 430 reviews 6.8/10 Service
  • 15 reviews 6.8/10 WiFi
  • 266 reviews 5.9/10 Cleanliness
  • 169 reviews 7.1/10 Breakfast
  • 169 reviews 3.4/10 Value
  • 129 reviews 5.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.