Mercure Hotel Amsterdam West 4 stars

Customer review rating (ALL Rating) 3.7/5 307 reviews

Best price
guarantee
Mercure Hotel Amsterdam West - Image 1
Mercure Hotel Amsterdam West - Image 2
Mercure Hotel Amsterdam West - Image 3
Mercure Hotel Amsterdam West - Image 4
Oude Haagseweg 20, 1066 BW AMSTERDAM, Netherlands

Description

Hotel extras

  • 200 meters from a small beach and lake called ''strand het nieuwe meer''

  • Easy to reach by car and public transport

  • Breakfast buffet, bar and restaurant at the hotel

  • 14 meeting rooms available

  • Reception at your service 24 hours a day

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW AMSTERDAM
Netherlands

GPS:52.337578, 4.817787

Telephone
Fax +31 20 615 9027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AT WEST

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  307 reviews

TripAdvisor Rating  3.7/5  1,402 reviews

The location is excellent and the outside of the hotel is charming, the service, attitude, and lack of transparency

TripAdvisor rating 1.0/5

reereelim Friends getaway - TripAdvisor review

the place is clean

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Fung Yi, We appreciate receiving your opinion concerning your recent stay. We are pleased that you found the cleanliness of our rooms, restaurant, and facilities to your satisfaction, and it is wonderful to hear that our breakfast offerings were to your taste, with an array of fresh and flavorful options. However, we apologize if the comfort of the sofa bed did not meet your expectations and appreciate your suggestion regarding the provision of more detailed information upon arrival. We understand the importance of a secure and reliable internet connection and are looking into the concerns you’ve raised regarding the clarity of our WiFi network’s name. Finally, we are delighted that the overall cleanliness and quality of food contributed positively to your stay with us. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Mercure Hotel Amsterdam West

Mahamadou T.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mahamadou, Thank you for your feedback about your stay. We are thrilled that you found our reception and breakfast teams to be friendly and helpful. It’s always rewarding to know that our staff’s dedication to service is appreciated by our guests. We regret to hear that the air conditioning in your room did not provide the warmth you expected despite setting it to 21C. Our hotel aims to ensure every aspect of your stay is comfortable, and we apologize for any discomfort you experienced. We do offer extra heaters and fans upon request, and our team is always on hand to assist with such matters to enhance your stay. We hope you were able to enjoy the serene surroundings of our hotel, with its close proximity to the natural park “De Oeverlanden” and the convenience of being just a short bus ride away from the bustling Amsterdam city centre. We hope to have the opportunity of welcoming you back in the future. Best regards, Mercure Hotel Amsterdam West

Good stay

Customer review rating 4.0/5

Gloria Friends - Confirmed reviews ALL

Dear Gloria, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found the room to be very clean and that the beds provided you with comfort during your stay. It is also pleasing to hear that you appreciated the tranquility of our facilities, ensuring a restful visit. However, we deeply regret the confusion caused by the shuttle information. We understand the inconvenience this must have caused and sincerely apologize for the disruption to your plans. Nonetheless, it brings us joy to know that you enjoyed the breakfast offerings at our hotel. Our team takes pride in preparing a varied selection of breakfast items to start our guests\' days off right, and we\'re glad this was a highlight of your stay. We hope that we have the pleasure of seeing you again in the near future. Kind regards, Mercure Hotel Amsterdam West

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Donald, Thank you for taking the time to share your experience with us. We are pleased that you found your room to be nice, reflecting our commitment to providing comfortable accommodations for our guests. Nonetheless, we apologize for the inconvenience you experienced with the airport transportation. We understand the importance of reliable and cost-effective transit options. Our location is well-connected to public transport, and bus 397 provides easy access to the city and the airport. As for the quality of the food from our vending machine, we are sorry to hear that it did not meet your expectations. Please know that we take the freshness and quality of all our food items seriously and will review this matter to ensure all items available are up to standard. Lastly, we regret to hear that you do not wish to return, and we deeply value your insights as they are essential in our ongoing efforts to enhance our guest experience. We hope that we will have the chance to welcome you back on another occasion. Best regards, Mercure Hotel Amsterdam West

In partnership with TripAdvisor

Other web-users rate our hotel

  • 454 reviews 6.7/10 Location
  • 589 reviews 6.5/10 Room
  • 441 reviews 7/10 Service
  • 15 reviews 7.5/10 WiFi
  • 274 reviews 5.9/10 Cleanliness
  • 171 reviews 7/10 Breakfast
  • 171 reviews 3.5/10 Value
  • 126 reviews 3.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.