ibis Amsterdam City West Hotel 3 stars

TripAdvisor rating 4.0/5 1,881 reviews
ibis Amsterdam City West
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downton is easy to reach by bicycle, bus and metro

  • Free parking on weekends, affordable during the week

  • 24/7 reception and refreshments

  • Late check-out optional until 17:00

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Automatic air control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Self-service catering
Leisure and activities
  • Boat excursions
  • Bicycles rental
Business services
  • Self service business centre

Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK
amsterdam
netherlands

Tel: +31207219174

Fax: (+31)20/5811112

Contact email

Check-in from 14h00

Check out up to 12h00

  • IBIS AMSTERDAM CITY WEST :   22 Kabelweg

  • Ibis Amsterdam City West :   50 Isolatorweg

  • By plane

    SCHIPHOL At 15km / 9.32 miles

  • By car

    S102 At 0.5km / 0.31 miles

  • By train

    SLOTERDIJK At 1km / 0.62 miles

GPS :52.39218, 4.84982

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two people with our new ibis beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Business Room with views of the Amsterdam skyline.

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with ibis twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Triple room with twin beds and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Amsterdam City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,100 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,881 reviews

pleasant

Customer review rating 4.2/5

Maryam Friends - 13/01/2020 Confirmed reviews ALL

the trip started rocky as the communication made to let us know payment wasn't made was shaky and not in a secure format and also wasn't clear that it needed to be a debit card so there were some issues contacting Ibis and getting it sorted but luckily in the end we did! After this the entire stay at Ibis was pretty decent it sufficed as a bed to sleep in even if the bed was really really hard and neither of us slept amazingly well. I would return to the hotel though as it was an ideal location and the staff are super friendly on the most part!

The staff was great

Customer review rating 4.2/5

Abdulkadir U. Business - 13/01/2020 Confirmed reviews ALL

I would like to state here that the staff of your hotel was really helpfull. we have had a bad incident and thievery about our car and your staff did all they can do to help us. Especially Mr.Selim, Mr. Colin and Ms.Kalsam were so nice, kind and they tried everything possible to make us feel at home and comfortable after the incident. They have offered us all the possible services and with their help we felt that we are not alone. I want to thank all of them one by one and also to the management of IBIS Hotels. These people are really dedicated to their job and really know how to take care of your guests. I hope to see them in better positions because i beleive they really deserve that.

'OK' hotel for an 'OK' price

Customer review rating 4.2/5

Thomas Couples - 13/01/2020 Confirmed reviews ALL

Hotel staff was very friendly and willing to help. In addition to that I am very satisfied with the parking policy of the hotel. Although not central, there is a bus station that allows you to travel to the city center quickly so that is fine as well. However the room was not clean at all, the air-vents were full of dust which is disgusting, there was also a great yogurt-like stain on the carpet next to the bed. Furthermore, the room was clearly missing out on some necessitates; a toilet brush, air refresher, bathroom lock, kettle, a fridge or cups were all absent. Personally I think every hotel room should contain there items. I would also like to be critical towards the payment policy; I find it odd that the hotel reserves the money on your credit card many days in advance and pays this back only when you pay at the hotel, while technically we were eligible to cancel the reservation during all those days. Though all things considered it was an 'OK' hotel for an 'OK' price. It was very affordable yet nothing really impressed me about the place. If you just need a place to spend the night, this is the place for you. However if you are staying for multiple days I would definitely recommend going for another hotel.

Great Place to Stay

Customer review rating 4.2/5

Maelyn S. Friends - 13/01/2020 Confirmed reviews ALL

It was a very cute boutique hotel. Breakfast was excellent. Would definitely like to recognize Nordim. He was awesome. Super helpful, full of suggestions, catered to our requests...He is what made our stay a definite 10!!

lovely modern hotel

Customer review rating 4.2/5

Faith Couples - 12/01/2020 Confirmed reviews ALL

I booked this hotel for a couple of days to stay in Amsterdam as a birthday trip away for my partner. check-in was super quick and easy with a very friendly staff member even though we arrived a good few hours before check-in time. at this time we were also offered to buy travel passes which would have been a great offer if we hadn't already bought them in advance (for the same price) they are definitely worth getting. The room itself was perfectly lovely nice and warm which was great to come back to each night since it was January and cold out. the bed was huge and very comfortable the shower was great. food available in the hotel was very reasonably priced and was really nice we really enjoyed our meal there one night when we didn't feel like getting the bus back into town there's even a small shop to get snacks and drinks 24/7 which was a lifesaver when you get hungry as we did at 12 pm the bus and metro stops are both within a 3-minute walk and can both be seen from the hotel with is great getting to and from the main town although walking is possible it would take a while. overall we had a wonderful stay would definitely stay here again and recommend to others

Customer review rating 4.2/5

Anonymous Couples - 10/01/2020 Confirmed reviews ALL

Great rooms.

Great hotel and location

Customer review rating 4.2/5

Georgina &. G. Couples - 07/01/2020 Confirmed reviews ALL

Very clean hotel lovely room near transport Very friendly and helpful staff. We had an amazing weekend.

We enjoyed our stay!

Customer review rating 4.2/5

Lydia H. Families - 06/01/2020 Confirmed reviews ALL

We were very happy with the front desk staff who were always helpful and attentive even when the hotel was busy. Leander was especially helpful in the evenings when we had a lot of questions!

Good location and a great price

Customer review rating 4.2/5

Johnny P. Friends - 06/01/2020 Confirmed reviews ALL

Nice comfortable room with good breakfast, close to bus line and train station.friendly staff and clean room.

It was great overall!

Customer review rating 4.2/5

Dp Couples - 06/01/2020 Confirmed reviews ALL

Breakfast was excellent. The room had everything we needed. Only complaint we had was the bathroom had a strong odor of urine. But overall, our stay was nice and would come back to this location.

It was all good in Amsterdam

Customer review rating 4.2/5

Mark Solo - 06/01/2020 Confirmed reviews ALL

I have had a nice stay, friendly staff and good communication before and during my stay.

Very Nice

Customer review rating 4.2/5

Mariana Couples - 05/01/2020 Confirmed reviews ALL

The stay was very good and comfortable. Hope to be back again. Too bad breakfast is so expensive

Staff need more training on customer service skills and how to with issues that might arise.

Customer review rating 4.2/5

Xander T. Couples - 01/01/2020 Confirmed reviews ALL

From the moment we entered the hotel, it was blatantly obvious that the staff were unaware of how the computer system works. We had paid for 4 nights with late check out, and the girl who served us, after she stopped faffing around with her phone for 10 minutes, still tried to charge me for late checkout. Upon checkout, after I had been twice assured that the issue had been sorted, I was then told I owed 75 euros as I hadn't paid my late checkout fees (I had been charged twice, on top of what I had already paid). The room was very unclean, dirt marks on the carpet and curtains, holes in bed sheets, toilet hadn't been flushed, and I had to get a new remote control for the tv, which didn't work properly! As I use ibis/Mercure hotels regularly, I have never felt so let down than I was with this one. The staff were rude, seemed more interested in playing with their mobile phones and talking to each other than dealing with the customers, although, I can't tar all staff with the same brush, two who I could give praise to are Susanna and I think the gentleman's name was Fabio, they were both excellent at their respective jobs.

Clean, friendly and well located for transport

Customer review rating 4.2/5

Kathleen S. Friends - 22/12/2019 Confirmed reviews ALL

This is a clean hotel with friendly, helpful staff. It has easy access to public transport. Unfortunately we were not informed that the chef did not work Saturday and Sunday nights which left us finding a dinner location on our own in an. unfamiliar place.

no flexibility

Customer review rating 4.2/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

the booking via booking.com has been made double , but no flexibility when checking in to cancel the double booking even when this was non refundable. Other hotels are more client friendly. I expected more then just non refunding and putting a date in the future for this booking. For your information, only the hotel itself can choose to refund and advise booking.com for doing so I can expect follow up of this complaint?

Consistently good

Customer review rating 4.2/5

Ed S. Business - 20/12/2019 Confirmed reviews ALL

I stay at City West on business from the UK every month and the first thing that impresses is the reception staff who are always engaging and charming, even if this time they sent me to the wrong room on the wrong floor...The supervisor is charming enough..! The rooms are totally OK and well maintained.

Everything was very good, sufficient and professional

Customer review rating 4.2/5

Anonymous Solo - 17/12/2019 Confirmed reviews ALL

Will stay again

Lovely room, kept clean and tidy,

Customer review rating 4.2/5

Maria Couples - 16/12/2019 Confirmed reviews ALL

Very good, close to transport links to town

visit again soon.....

Customer review rating 4.2/5

Sreehari Couples - 12/12/2019 Confirmed reviews ALL

staff were extremely good. Great location, room wasn't that clean initially but on the second day hotel staff did a great job. Thank ye all...

why not state the full price on your website.

TripAdvisor rating 4.0/5

bassd0n Couples - 11/12/2019 TripAdvisor review

i have stayed at this hotel on & off since 2015 it was good then. and still is to a point..however not everyone is rich'' so when they put a price up for a room it should include all taxes .that way people will know exactly how much they going to pay when they arrived..134euro.for 1night on a wooden bed is not worth it..

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