ibis Amsterdam City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,046 reviews

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Transformatorweg 36, 1014 AK AMSTERDAM, Netherlands

Description

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends on the street, affordable during the week

  • 24/7 reception and refreshments

  • Bar and snacks 7 days a week, Monday until Friday Ibis Kitchen a la carte restaurant

Our accommodation(s)

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Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK AMSTERDAM
Netherlands

GPS:52.39218, 4.84982

Telephone
Fax +31 20 581 1112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

In the evening, the Cafe offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,046 reviews

TripAdvisor Rating  3.9/5  1,995 reviews

10/10 Stay – Highly Recommended

TripAdvisor rating 5.0/5

adark876 TripAdvisor review

I had another excellent stay at ibis Amsterdam City West, a hotel I regularly choose whenever I’m in Amsterdam. A special mention goes to Maciej, who took the time to personally check me in and made the experience genuinely welcoming. He shared information about what’s around the area and offered great local knowledge. Even though I know the area very well from previous stays, it was still really appreciated and showed a high level of care and professionalism. The room was clean, bright, and airy. It was a little warmer than I prefer, but this was easily managed as the windows do open, which made a big difference. Overall, another reliable and comfortable stay. 10/10, I’ll definitely continue to stay here when visiting Amsterdam.

Customer review rating 4.5/5

Kumalasari S. Solo - Confirmed reviews ALL

The hotel has all the basics I need. The location is near a subway station, which is really convenient. I was also able to leave my luggage with the front desk safely, which is super helpful.

Dear Kumalasari, Thank you for positively reviewing your visit. We are thrilled to hear you had a positive experience at ibis Amsterdam City West. It’s wonderful you found our amenities met your needs and appreciated the ease of accessing public transport from our location. We’re also glad our luggage storage solution added convenience to your stay. We would be delighted to welcome you back on another occasion. All the best. Hilal Kocatepe - Operations Supervisor

Customer review rating 2.5/5

Mahmood A. Families - Confirmed reviews ALL

I was told to get extra daily points incase of no room cleaning but havent received any extra points.

Dear Mahmood A., Thank you for taking the time to share your experience with us. We sincerely apologize that your recent stay did not meet your expectations. Our team strives to ensure all guests experience the comfort and convenience we aim to provide. We’re sorry for any confusion regarding the loyalty program benefits. We would like to kindly clarify that in order to receive the “Skip the Clean” points, the “Skip the Clean” sign needs to be displayed on your door handle during your stay. This ensures that the points can be applied smoothly and without any issues. However, our front desk team is always available to clarify program details during the stay. We also note your comments about the room configuration and amenities. While we offer various bedding options based on availability, we understand the importance of meeting specific requests and will review our assignment processes. Your feedback on the amenities has been shared with our management for consideration. We continuously evaluate our offerings to align with guest needs while maintaining sustainable practices, as reflected in our Greenkey Gold certification. The whole team hope to have the pleasure of seeing you again. Best wishes, Paola Durán García - Operations Supervisor

Customer review rating 1.0/5

Dominic S. C. Business - Confirmed reviews ALL

The room was not clean - with a sticky substance on the desk as well as something black coming out of the air vents. The dirty towels stored on the floor smelled - not a very nice way to enter each floor. The sheets and towels provided in the rooms did not smell that great either. Very bad stay. One staff member could also work on his customer service. Will not stay here again and will advise all business associates the same.

Dear Dominic, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in multiple areas. Our housekeeping team works diligently to maintain high cleanliness standards, and we regret this was not reflected during your visit. Your comments about amenities and staff interactions have been shared with relevant teams for review. We understand the importance of a comfortable environment for business travelers and deeply regret we didn’t meet your needs. While our daily cleaning protocols include thorough inspections, we will reinforce these processes to prevent similar occurrences. We hope to welcome you back for an improved stay in the future. Kind regards, Hilal Kocatepe - Operations Supervisor

Customer review rating 4.5/5

Daphna A. P. Couples - Confirmed reviews ALL

They do everything for you, open the restaurant untill late, supply you with clean towels all the time

Dear Daphna A., It was a pleasure to receive this great review. We are thrilled you had a wonderful stay at ibis Amsterdam City West. We’re delighted our team’s attentive service and late restaurant hours contributed positively to your experience. Your mention of the cleanliness standards highlights our commitment to comfort, and it’s great you found our ALL loyalty program beneficial. That said, we regret any inconvenience regarding our location. While we’re slightly outside the center, our proximity to public transport offers easy city access. Finally, we’re glad the stunning skyline and fireworks views added charm to your stay. Your kind words about our reception team and housekeeping staff are truly appreciated. We look forward to welcoming you back on a future visit. Kind regards, Hilal Kocatepe - Operations Supervisor

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Other web-users rate our hotel

  • 877 reviews 8.1/10 Location
  • 1,049 reviews 6.1/10 Room
  • 890 reviews 8.7/10 Service
  • 20 reviews 6.5/10 WiFi
  • 506 reviews 6.3/10 Cleanliness
  • 420 reviews 7.2/10 Breakfast
  • 110 reviews 8.5/10 Vibe
  • 47 reviews 8.1/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.