ibis Amsterdam City West Hotel 3 stars

Customer review rating 4.2/5 5,366 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

ibis Amsterdam City West
See on a map
+ 19 Services

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends, affordable during the week

  • 24/7 reception and refreshments

  • An ALLSAFE Bureau Veritas certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Automatic air control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine
Leisure and activities
  • Boat excursions
  • Bicycles rentalPaying
Business services
  • Self service business centre

Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK amsterdam
netherlands

Tel: +31207219174

Fax: (+31)20/5811112

Check-in from 14h00

Check out up to 12h00

  • IBIS AMSTERDAM CITY WEST :  22 Kabelweg

  • Ibis Amsterdam City West :  50 or 51 Isolatorweg

  • By plane

    SCHIPHOL At 15km / 9.32 miles

  • By car

    S102 At 0.5km / 0.31 miles

  • By train

    SLOTERDIJK At 1km / 0.62 miles

GPS :52.39218, 4.84982

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two people with our new ibis beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Business Room with views of the Amsterdam skyline.

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Room with ibis twin beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Triple room with twin beds and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Amsterdam City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,366 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,897 reviews

Great service

Customer review rating 5.0/5

Daniel Business - 03/10/2020 Confirmed reviews ALL

I have to say I had a much better experience than I have ever staying in this hotel. I have stayed many times in the last 2 years, usually once per month at least but this time was a privilege. The service was far improved and everything felt personalised and I am extremely grateful for the way I was treated.

Good stay

Customer review rating 5.0/5

Anonymous Couples - 23/08/2020 Confirmed reviews ALL

According to booking information.

Nice and clean

Customer review rating 4.0/5

David I. Solo - 19/08/2020 Confirmed reviews ALL

All was good except the air conditioning didnt work well

Airco

Customer review rating 3.0/5

Pieter Business - 17/08/2020 Confirmed reviews ALL

stayed many times at Ibis City West which was fine. but last stray during the heath wave it became very obvious that the airco in the rooms is not sufficient.

Customer review rating 1.5/5

Alf Business - 16/08/2020 Confirmed reviews ALL

Bedbuggs an no aircondition,

Bad experience however the way it was dealt with was great.

Customer review rating 1.5/5

Brian Couples - 15/08/2020 Confirmed reviews ALL

Despite this location being advertised with room controlled air conditioning, this was not the case. There was no control unit and the air conditioning only pumped warm air into the hotel room. When complaining about this at 5am, as I was unable to sleep properly, the man at reception was not interested, and found the fact that I was complaining about the situation amusing. I followed this up with an email to their front of house address requesting an escalation in the morning. The manager, Patrick, responded in the morning and after a few email exchanges we agreed a way forward, which was for us to relocate to another IBIS hotel at no additional cost. I cannot say enough good things about Patrick and his approach to customer service. If I was hiring someone to be customer facing within the service industry I'd have no hesitation offering him a job. Although I did thank him at the time, please ensure that this feedback reaches him, as it is well deserved!

Comfotable place to stay

Customer review rating 4.0/5

Anonymous Couples - 03/08/2020 Confirmed reviews ALL

Pros: - The staff are really friendly. - The bed is really comfortable. - The parking is cheap and from Friday to Sunday is free. - There is a nice Park in vicivinity Cons: - They forgot to clean our room, but they gave us a 5 Euro gutschein in return. - It is a bit far from Center.

Good location

Customer review rating 5.0/5

Qasim Friends - 03/08/2020 Confirmed reviews ALL

All went well.

Very friendly staff and good location.

Customer review rating 5.0/5

Johan Z. Couples - 25/07/2020 Confirmed reviews ALL

I would like to compliment the night chef during our stay. A very friendly guy with a great sense of humour . He smiled from ear to ear and cracked some dumb jokes. What a legend. Give that man a raise! What a chap!

Great stay

Customer review rating 5.0/5

Mo Friends - 20/07/2020 Confirmed reviews ALL

Great staff, very helpful and polite. Very good location. Everything described in detail upon check-in

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Hoping to welcome you soon again in our hotel. Kind regards Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Away from the centre

Customer review rating 3.5/5

Del Friends - 16/03/2020 Confirmed reviews ALL

It was a brief encounter, I had a decent stay in where I spent most of my time in the centre and using this hotel to sleep.

Nice hotel

Customer review rating 3.5/5

Taher A. Couples - 15/03/2020 Confirmed reviews ALL

Nice hotel, clean and well located.

Good stay

Customer review rating 5.0/5

Susan L. S. Couples - 14/03/2020 Confirmed reviews ALL

Very pleasant and helpful staff. Great breakfast selection. Clean facility.

Good stay, pleasant rooms.

Customer review rating 5.0/5

Maja Couples - 09/03/2020 Confirmed reviews ALL

Always pleasant rooms and stay.

Dear Maja, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

good stay

Customer review rating 4.5/5

Darren S. Business - 09/03/2020 Confirmed reviews ALL

Good stay until departure day. I could checkout by 11.00am , I received a knock from the housekeeper at 8.50am so they could clean my room as I was leaving. I informed them I wouldn't be leaving until my departure time of 11.00am as my train was 11.40am. At 9.40am the same person knocked again asking to clean my room , I again confirmed that I would be departing at 11.00am. At 10.10am I received the third knock at the door from the same person asking me to leave so they could clean my room. This person understood me clearly and I informed them again but more abruptly that I would be leaving at 11.00am. At 10.50am I got the 4th knock at the door. This time I was not pleasant with the same person for the 4th time. Rest of the time the stay was great until leaving

Dear Mr Darren, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Of course i will also take this issue up with the housekeeping. Because you should never been disturbed. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

few days in Amsterdam

TripAdvisor rating 5.0/5

673francesco 12/02/2020 TripAdvisor review

Excellent location very close to Amsterdam Central Station by bus without spending money by taxi, the service was good and the room was clean and big enough with the possibility to have the breakfast included.

why not state the full price on your website.

TripAdvisor rating 3.0/5

bassd0n Couples - 11/12/2019 TripAdvisor review

i have stayed at this hotel on & off since 2015 it was good then. and still is to a point..however not everyone is rich'' so when they put a price up for a room it should include all taxes .that way people will know exactly how much they going to pay when they arrived..134euro.for 1night on a wooden bed is not worth it..

Good stay in a nice location.

TripAdvisor rating 4.0/5

baokere Business - 24/11/2019 TripAdvisor review

I loved staying at this hotel. Although its facilities looked a bit worn out and might need renovation,they have warm and friendly staff that would over compensate for that. Big thanks to Nordin, Feline and Kalsam who made my stay very memorable. I hope to return to this hotel

Dear Thank you for your feedback, we hope to welcome you soon again in our hotel. I will of course share your feedback with Nordin, Feline and Kalsam ;-) Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

The hotel is a great compromise between location price and sleep quality. The reservation system is terrible

TripAdvisor rating 3.0/5

V7972RQricardof Family - 06/11/2019 TripAdvisor review

This hotel is in our opinion a great choice for those visiting Amsterdam. Attentive and friendly staff. However the reservation system is miserable. When I was at the airport to board I received an email from Accor informing me that my reservation was canceled. I called Accor customer support and they confirmed the cancellation of the reservation because they did not have a credit card as a guarantee. First mistake, had valid card and accepted by the hotel. The customer service clerk suggested making a new reservation at another hotel and helped make that reservation at another hotel in the accor group. When I was checking in I get an email from Ibis city west asking what time we expect to arrive ... Not being able to solve the problem over the phone and afraid of charging one night, I grabbed an uber and went to Ibis. At Ibis a friendly employee confirmed that booking at Ibis was active. As it was cheaper, I ended up staying at Ibis and canceling the Accor reservation at the other hotel. All this caused a giant stress and disorder, I ended up spending money and time not solving this problem. It's not right!!

Short & great Stay

TripAdvisor rating 5.0/5

Dream66154235595 Family - 07/09/2019 TripAdvisor review

I stayed for one night only, as it was a quick stop in my tour, but the hotel made it a nice one, the room was great bit small but its fine, the staff were too friendly, the hotel was in a good location with a close bus stop.

Dear Thank you for your nice feedback, good to read that you enjoyed your stay with us. Hoping to welcome you soon again in our hotel. Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in amsterdam