ibis Amsterdam City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,006 reviews

Best price
guarantee
ibis Amsterdam City West - Image 1
ibis Amsterdam City West - Image 2
ibis Amsterdam City West - Image 3
ibis Amsterdam City West - Image 4
Transformatorweg 36, 1014 AK AMSTERDAM, Netherlands

Description

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends on the street, affordable during the week

  • 24/7 reception and refreshments

  • Bar and snacks 7 days a week, Monday until Friday Ibis Kitchen a la carte restaurant

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK AMSTERDAM
Netherlands

GPS:52.39218, 4.84982

Telephone
Fax +31 20 581 1112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

In the evening, the Cafe offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,006 reviews

TripAdvisor Rating  3.9/5  1,993 reviews

Customer review rating 5.0/5

Filip J. Business - Confirmed reviews ALL

My stay at this hotel was really excellent. From the moment I arrived, I was welcomed by friendly staff who were always ready to help with anything, whether I needed advice or any kind of assistance. I felt welcome and comfortable the entire time. The food was fantastic, everything I tried was really delicious. The menu was varied, so there was something for everyone.Everything was fresh and well-prepared, and both breakfasts and dinners were excellent. The hotel is in a great location, quiet and pleasant, with excellent connections to public transport. My room was clean, comfortable, and had everything I needed within reach. The whole hotel has a nice, relaxing atmosphere, which is really great when you are there on business. They are very flexible, during my stay they even made me coffee at 5 a.m., even though it’s not normally served that early, which suited me perfectly since I had to leave the hotel by 6 a.m. for work.Overall, my stay was wonderful. Friendly staff, excellent food, and a convenient location make this hotel highly recommendable. I would definitely return for both business and private stays.

Dear Filip, Thank you so much for your positive feedback. We are more than delighted you enjoyed your experience at ibis Amsterdam City West. Our team takes pride in providing attentive service throughout your stay. We’re glad you found our breakfast and dinner offerings varied and fresh. Our convenient location near public transport makes exploring Amsterdam accessible while maintaining a peaceful atmosphere for business travelers. It was our pleasure to accommodate your early morning schedule with coffee service. We appreciate you highlighting the comfort of your room and our welcoming environment designed for productive stays. We really hope to see you again soon for another enjoyable experience. Best wishes, Hilal Kocatepe - Operations Supervisor

Customer review rating 3.0/5

Letitia M. Couples - Confirmed reviews ALL

Cleaners were quite rude, I had 2 other guests trying to get into my room at 10pm- not well organised. Lift was also not working properly for the majority of the stay. I was confused as to why my brothers room was not cleaned for multiple days, and when asking the cleaner if they could tend to the room the staff were extremely rude and refused. I was however impressed with a young male that worked around the bar/shop area, he was very friendly and accommodating.

Dear Letitia, Thanks for the time taken to share your experience. We’re pleased to hear you found our check-in process efficient and recognized our commitment to sustainability through modern energy-efficient systems. However, we are deeply sorry for the disturbance you experienced and for the manner in which our team interacted with you. This is certainly not the standard of service we aim to uphold, and we regret any inconvenience caused during your stay. We note your comment regarding your brother’s room not being cleaned. In situations like this, we kindly ask that guests contact the reception team directly, as we are always ready to assist and ensure that the necessary arrangements are made promptly. Nevertheless, we are pleased that you encountered friendly service from our team member at the bar area, and we appreciate you highlighting his efforts. We hope you will allow us the opportunity to welcome you again for an improved experience. Kind regards, Hilal Kocatepe - Operations Supervisor

Customer review rating 3.5/5

Aidan S. Couples - Confirmed reviews ALL

- when we arrived at reception we were provided no information on transport around the area or on restaurants or shopping places like some other guests did during their check in. - no kettle in the room, this was a big inconvenience as we were not aware of this. - One day we asked house keeping for fresh towels after putting out our clean my room tag and being out for several hours and returned to a still dirty room and proceeded to wait around an hour and a half for them to give us fresh towels. - we also upon booking where not made aware of the city tax which was a shock to us both upon check in - our experience was overall good the room was clean and staff where friendly

Dear Aidan, We appreciate the time you have taken to share your feedback. It’s wonderful you valued our housekeeping standards and team’s hospitality. However, we apologize for the service inconsistencies you experienced. Our staff remains available around the clock to address any immediate needs guests might have during their stay. On a positive note, we trust our transport links provided convenient access to the city’s main attractions during your visit. Thank you again for your feedback; we hope you will return for a more enjoyable stay. Kind regards, Hilal Kocatepe - Operations Supervisor

Customer review rating 5.0/5

Ashleigh G. Couples - Confirmed reviews ALL

Beds so comfy, rooms spacious. Did not try the food but the drinks were very reasonably priced. Staff go above and beyond. Would 100% recommend

Dear Ashleigh, We appreciate that you took the time to share your experience with us. We’re thrilled you enjoyed your stay at ibis Amsterdam City West. It’s fantastic you found our Sweet Beds comfortable and appreciated the spacious rooms. Our team takes pride in offering quality drinks at reasonable prices, and we’re delighted you noticed their efforts to go above and beyond. We hope to welcome you back in the future. All the best. Hilal Kocatepe - Operations Supervisor

Customer review rating 4.0/5

Nicci M. W. Friends - Confirmed reviews ALL

Good hotel with a great room. Just wish it had been a bit closer to the centre. Easy to get Ubers tho so not too much trouble

Dear Nicci M., Many thanks for sharing your review. We’re pleased you enjoyed our hotel’s quality and found your room comfortable during your friends’ trip. That said, we regret any inconvenience regarding transportation access. While we’re located near bus/metro connections (15 minutes to centre), we understand preferences for closer proximity and appreciate you using ride-sharing alternatives. Finally, we’re glad our Sweet Bed® provided rest after exploring Amsterdam - their orthopaedic support helps many guests recharge between adventures. We look forward to welcoming you again. Kind regards, Hilal Kocatepe - Operations Supervisor

In partnership with TripAdvisor

Other web-users rate our hotel

  • 851 reviews 8/10 Location
  • 1,014 reviews 6.2/10 Room
  • 870 reviews 8.6/10 Service
  • 18 reviews 7.1/10 WiFi
  • 473 reviews 6.6/10 Cleanliness
  • 415 reviews 7.3/10 Breakfast
  • 177 reviews 6.5/10 Food
  • 105 reviews 8.3/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.