ibis Amsterdam City West Hotel 3 stars

TripAdvisor rating 4.0/5 1,874 reviews
ibis Amsterdam City West
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downton is easy to reach by bicycle, bus and metro

  • Free parking on weekends, affordable during the week

  • 24/7 reception and refreshments

  • Late check-out optional until 17:00

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Automatic air control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Self-service catering
Leisure and activities
  • Boat excursions
  • Bicycles rental
Business services
  • Self service business centre

Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK
amsterdam
netherlands

Tel: +31207219174

Fax: (+31)20/5811112

Contact email

Check-in from 14h00

Check out up to 12h00

  • IBIS AMSTERDAM CITY WEST :   22 Kabelweg

  • Ibis Amsterdam City West :   50 Isolatorweg

  • By plane

    SCHIPHOL At 15km / 9.32 miles

  • By car

    S102 At 0.5km / 0.31 miles

  • By train

    SLOTERDIJK At 1km / 0.62 miles

GPS :52.39218, 4.84982

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two people with our new ibis beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Business Room with views of the Amsterdam skyline.

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with ibis twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Triple room with twin beds and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Amsterdam City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,986 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,874 reviews

why not state the full price on your website.

TripAdvisor rating 4.0/5

bassd0n Couples - 11/12/2019 TripAdvisor review

i have stayed at this hotel on & off since 2015 it was good then. and still is to a point..however not everyone is rich'' so when they put a price up for a room it should include all taxes .that way people will know exactly how much they going to pay when they arrived..134euro.for 1night on a wooden bed is not worth it..

Just perfect

Customer review rating 4.2/5

Yll H. Friends - 04/12/2019 Confirmed reviews ALL

Perfect

Nice, small Hotel, good location for me to some business centers

Customer review rating 4.2/5

Anonymous Business - 01/12/2019 Confirmed reviews ALL

Nice service, good rooms, all fine

Our stay

Customer review rating 4.2/5

Linda O. Couples - 30/11/2019 Confirmed reviews ALL

Front desk and dining room staff was friendly and helpful. Rooms were not up that. Only 2 small towels were put in room daily No toiletries and the sheets weren’t changed fo th 5 days we were there. Far from city center although the bus was easy to use.

Enjoy the hotel

Customer review rating 4.2/5

Asep Friends - 26/11/2019 Confirmed reviews ALL

Location is very good near tram station, room is neat and facility is satisfactory

2 Nights City Trip

Customer review rating 4.2/5

Jessica Couples - 24/11/2019 Confirmed reviews ALL

Personal is super friendly and the room was nice and clean. I would book it again, trains and bus stations are close. Felt comfortable in the bed and the bathroom is funny like a bigger airplane toilet.

Good stay in a nice location.

TripAdvisor rating 4.0/5

Okechukwu B. A. O Business - 24/11/2019 TripAdvisor review

I loved staying at this hotel. Although its facilities looked a bit worn out and might need renovation,they have warm and friendly staff that would over compensate for that. Big thanks to Nordin, Feline and Kalsam who made my stay very memorable. I hope to return to this hotel

Dear Thank you for your feedback, we hope to welcome you soon again in our hotel. I will of course share your feedback with Nordin, Feline and Kalsam ;-) Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

Great stay

Customer review rating 4.2/5

Alice Friends - 23/11/2019 Confirmed reviews ALL

Great stay, room was lovely and clean and the staff were all really helpful!

Just ok

Customer review rating 4.2/5

Joanna Friends - 18/11/2019 Confirmed reviews ALL

The breakfast was poor. There was only 4 dishes of hot food for the staff member to keep an eye on but each morning at least 2 of the dishes were empty. Several people asked for them to be refilled and waited patiently but it took between 20-40 minutes to arrive from the kitchen. I would understand if this was just before the kitchen was about to close but this was on each of the 3 mornings with plenty of time before closing. Not good enough when I have paid extra for breakfast to be included. Gluten-free options were poor too so my choice was already limited and then this on top of it.

Satisfying except the room service experience

Customer review rating 4.2/5

Bhawna S. Friends - 18/11/2019 Confirmed reviews ALL

Rest all was okay, except the fact that the room cleaning wasn’t done which was dissatisfying.

Satisfied

Customer review rating 4.2/5

Daniel Couples - 17/11/2019 Confirmed reviews ALL

Room was nothing fancy, but adequate. Breakfast was good. Bar was good

Dear Daniel N., We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Good for 3 star hotel, enthusiastic staff but attention for detail is lacking

Customer review rating 4.2/5

Sjoerd Business - 16/11/2019 Confirmed reviews ALL

First of all, all staf members in this hotel seem to be very enthusiastic. That by itself is a great experience. The menu in the restaurant is limited, but the food tasted good! Area of development would be the attention to detail. I did check-in online, but it seemed that the key was not “ready”. They missed my Accor Club status hence they forgot to give me the welcome drink voucher on check-in. While paying in the restaurant, I handed over a welcome drink voucher (that I asked for myself later), hence they could see that I was staying in the hotel. But the restaurant/bar employee did not offer to put the costs on the room, I had to ask for it myself. The room was basic but good. I had to put 2 pillows on top of each other to sleep well. With one pillow, it wasn’t comfortable. Overall, I would stay again in this hotel.

Dear Sjoerd, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback regarding le club and room posting via the restaurant.will serve as an tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Good hotel at a reasonable price

Customer review rating 4.2/5

Anonymous Business - 09/11/2019 Confirmed reviews ALL

I stayed at the hotel for visiting a conference in Amsterdam. I was satisfied with everything and the price was very reasonable by Amsterdam standards.

Good stay

Customer review rating 4.2/5

Olena Families - 08/11/2019 Confirmed reviews ALL

Nice and comfortable stay. I would definitely recommend this hotel to my friends

Customer review rating 4.2/5

Anonymous Business - 07/11/2019 Confirmed reviews ALL

I gave my email address to receive automatically the invoice of my hotel stay, I was told. I get a survey instead but did not receive the invoice.

Good choice for those who want to visit Amsterdam. Reserve management system is miserabl!

Customer review rating 4.2/5

Ricardo M. Couples - 06/11/2019 Confirmed reviews ALL

When I was at the airport to board I received an email from Accor informing me that my reservation was canceled. I called Accor customer support and they confirmed the cancellation of the reservation because they did not have a credit card as a guarantee. First mistake, had valid card and accepted by the hotel. The customer service clerk suggested making a new reservation at another hotel and helped make that reservation at another hotel in the accor group. When I was checking in I get an email from Ibis city west asking what time we expect to arrive ... Not being able to solve the problem over the phone and afraid of charging one night, I grabbed an uber and went to Ibis. At Ibis a friendly employee confirmed that booking at Ibis was active. As it was cheaper, I ended up staying at Ibis and canceling the Accor reservation at the other hotel. All this caused a giant stress and disorder, I ended up spending money and time not solving this problem. It's not right!!

The hotel is a great compromise between location price and sleep quality. The reservation system is terrible

TripAdvisor rating 4.0/5

V7972RQricardof Family - 06/11/2019 TripAdvisor review

This hotel is in our opinion a great choice for those visiting Amsterdam. Attentive and friendly staff. However the reservation system is miserable. When I was at the airport to board I received an email from Accor informing me that my reservation was canceled. I called Accor customer support and they confirmed the cancellation of the reservation because they did not have a credit card as a guarantee. First mistake, had valid card and accepted by the hotel. The customer service clerk suggested making a new reservation at another hotel and helped make that reservation at another hotel in the accor group. When I was checking in I get an email from Ibis city west asking what time we expect to arrive ... Not being able to solve the problem over the phone and afraid of charging one night, I grabbed an uber and went to Ibis. At Ibis a friendly employee confirmed that booking at Ibis was active. As it was cheaper, I ended up staying at Ibis and canceling the Accor reservation at the other hotel. All this caused a giant stress and disorder, I ended up spending money and time not solving this problem. It's not right!!

Customer review rating 4.2/5

Angela Solo - 04/11/2019 Confirmed reviews ALL

Welcoming, competent staff. Clean standard room. Would have been better to have voile at the window as well as blackout curtain as changing necessitated curtains closed. Barman on Saturday evening could have better service manners - smile. It would have been better to have the vouchers for not having my room cleaned in advance of late Saturday night before I checked out the following morning. The breakfast was limited and I there was never any scrambled egg despite coming down at different times on the 3 mornings. The croissants and pain au chocolat were consistently overcooked/ burnt. There were some nice breads on offer. Sadly the only jam (strawberry) on offer was bland and unappetising, as were the weak watery fruit juices so I stuck to water. Having a more spacious layout would be more conducive to the numbers trying to get breakfast. More information about Amsterdam itself and trams/ routes etc would have been helpful, as well as info about museums/ online tickets etc ** also advising customers not to try to catch the bus back at rush hour on Friday as it led to a journey of over an hour!

Great

Customer review rating 4.2/5

Mich Solo - 03/11/2019 Confirmed reviews ALL

It was fine. No problems. Only short but all was ok.

Good cheap hotel

Customer review rating 4.2/5

Anonymous Couples - 31/10/2019 Confirmed reviews ALL

Everything was clean we were really satisfied. Bathroom cold be bigger

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