ibis Amsterdam City West 3 stars

Customer review rating (ALL Rating) 4.3/5 898 reviews

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ibis Amsterdam City West - Image 1
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Transformatorweg 36, 1014 AK AMSTERDAM, Netherlands

Description

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends on the street, affordable during the week

  • 24/7 reception and refreshments

  • Bar and snacks 7 days a week, Monday until Friday Ibis Kitchen a la carte restaurant

Our accommodation(s)

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Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK AMSTERDAM
Netherlands

GPS:52.39218, 4.84982

Telephone
Fax +31 20 581 1112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

In the evening, the Cafe offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  898 reviews

TripAdvisor Rating  3.9/5  1,985 reviews

Customer review rating 4.5/5

Deborah B. Families - Confirmed reviews ALL

Kleine kamer maar is voorzien van de dingen die je nodig heb.

Beste Deborah, Fijn dat u de tijd nam uw beoordeling achter te laten. Het is fantastisch om te horen dat u een prettige ervaring heeft gehad bij ibis Amsterdam City West. Wij zijn blij dat u de gunstige ligging van ons hotel bij het festivalterrein waardeert. Onze locatie is inderdaad ideaal voor gasten die evenementen in de omgeving bijwonen en biedt daarnaast gemakkelijke toegang tot het stadscentrum via de nabijgelegen bushalte. Met vriendelijke groet en graag tot ziens, Hilal Kocatepe - Operations Supervisor

Extremely dirty and expensive

TripAdvisor rating 1.0/5

Milan M TripAdvisor review

I stayed in this hotel for one night on 10th of April. My company had booked the room. The room was very expensive at 253 Euros for one night + 23 Euros tourist tax. For this price I expect a CLEAN ROOM as a minimum. The room 504 floor was unbelievably dirty, same as the nasty wall with and stains on the curtains. Even the paper sign to save water in the bathroom was torn.Also there was stench of Marijuana in the room as if there was a party in there that was not properly cleaned and ventilated afterwards. Not even a complimentary bottle of water or chocolate for 253 Euro +'23 Euri tourist tax? Come on.... This day (weekend) the hotel WIFI was not working during my stay so no work could be done neither. Other than this, there was noise coming from a building ( club?) nearby where it seemed they had drummers lessons) For this price you would expect 4 stars at least and not third world standards and dirt that I have not seen even in Bangladesh with alll due respect. My Company paid for this room, but I will advise the NEVER again.

Dear Milan, Thank you for taking the time to review your stay. We are deeply concerned to hear about the issues you encountered during your stay. Cleanliness is one of our top priorities, and it is disappointing to learn that room 504 did not meet the high standards of hygiene we strive to maintain. Furthermore, we regret that you found the room pricing to be not reflective of the value expected. We understand how important a reliable internet connection is and apologize for the inconvenience caused by the WiFi service not functioning as it should. Additionally, it is unfortunate that external noise disturbed your peace. We are sorry to hear that these aspects negatively impacted your experience at our hotel. We would like to extend our sincere apologies for any discomfort you experienced. We are dedicated to providing a comfortable and enjoyable stay for all our guests, and it is clear we fell short in this instance. Your feedback is essential in helping us improve, and we are taking your comments seriously. We will review your concerns with our team to ensure that our service quality and room standards are upheld and improved where necessary. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hilal Kocatepe - Operations Supervisor

prima

Customer review rating 3.5/5

Cindy J. Couples - Confirmed reviews ALL

prima

Beste Cindy J., Fijn dat u de tijd nam uw beoordeling achter te laten. Wat fijn dat u een prettig verblijf bij ons had en dat u heeft genoten van onze gunstige ligging. Met vriendelijke groet en graag tot ziens, Hilal Kocatepe - Operations Supervisor

Not attractive

Customer review rating 2.0/5

Niren A. Families - Confirmed reviews ALL

I stayed for 3 days and WiFi was not working at all. Rooms are not so spacious.

Dear A., Thank you for taking the time to review your stay. We regret to hear that your stay at ibis Amsterdam City West did not meet all your expectations. Our goal is to provide a comfortable and connected environment for all our guests, and we apologize for the inconvenience caused by the WiFi service during your visit. We understand how crucial internet access is, and we are looking into this matter to ensure reliable connectivity for all our guests. In regard to the room size, while our rooms are designed to be cozy and efficient at 17 m², we appreciate your feedback and recognize that preferences for space can vary. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hilal Kocatepe - Operations Supervisor

Lovely hotel very clean

Customer review rating 5.0/5

T. B. Friends - Confirmed reviews ALL

Great trip

Dear T., Thank you very much for your kind review. We are truly heartened by your positive remarks about your stay at ibis Amsterdam City West. We are delighted that you enjoyed the cleanliness of our hotel, the comfort of our Sweet Beds designed for a restful sleep, and that your overall experience was a memorable one. It\'s gratifying to know that our efforts to maintain impeccable hygiene standards and provide cozy accommodations have been recognized by our valued guests. It would be a pleasure to welcome you back. Best wishes, Hilal Kocatepe - Operations Supervisor

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Other web-users rate our hotel

  • 851 reviews 8.1/10 Location
  • 1,028 reviews 5.9/10 Room
  • 812 reviews 8.5/10 Service
  • 15 reviews 7.6/10 WiFi
  • 467 reviews 6.7/10 Cleanliness
  • 426 reviews 6.7/10 Breakfast
  • 292 reviews 4.6/10 Value
  • 175 reviews 5.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.