ibis Amsterdam City West Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 5,806 reviews

ALLSAFE approved hotel

ibis Amsterdam City West
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+ 14 Services

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends, affordable during the week

  • 24/7 reception and refreshments

  • An ALLSAFE Bureau Veritas certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK amsterdam

Fax: (+31)20/5811112

Check-in from 15h00

Check out up to 12h00


  • Ibis Amsterdam City West:  50 or 51 Isolatorweg

  • By plane

    SCHIPHOL At 15km / 9.32 miles

  • By car

    S102 At 0.5km / 0.31 miles

  • By train

    SLOTERDIJK At 1km / 0.62 miles

GPS:52.39218, 4.84982

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar


In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Amsterdam City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,806 reviews

TripAdvisor Rating 4.0/5

1,907 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Rightly located

Customer review rating 4.5/5

Sebin S. Couples - 28/11/2021 Confirmed reviews ALL

we really enjoyed the stay and nice staff.

Customer review rating 4.5/5

Anonymous Business - 25/11/2021 Confirmed reviews ALL

Friendly staff Correct room Great the choice to have your room cleaned or receive a 5€voucher.

Clean, well located, good stuff

Customer review rating 4.0/5

Onur G. Couples - 24/11/2021 Confirmed reviews ALL

Rooms are very narrow. But other services are good. Breakfast is very good. Access to hotel is not bad. It will be good that temporary sleepers provided.

NIce stay

Customer review rating 4.0/5

Ernest Solo - 15/11/2021 Confirmed reviews ALL

Overall good. Just for the environment. I recommend that you do as other hotels do: They ask the guest to keep using the towels unless it placed on the floor. This will safe unecessary washing, safe the environment and also money for the hotel.

Lovely staff

Customer review rating 5.0/5

Aisling Friends - 13/11/2021 Confirmed reviews ALL

From start to finish the stay was amazing, staff were great and so was the room, transport was easy to use once explained. Would definitely stay again.

Well located, great service

Customer review rating 4.0/5

Anonymous Friends - 13/11/2021 Confirmed reviews ALL

Ok room Good breakfast People very service minded

Easy and comfortable

Customer review rating 4.0/5

Elisa Solo - 09/11/2021 Confirmed reviews ALL

I was attending an dance Congress close by, so personally for me, the location was great. The breakfast was an amazing start in the day and the room was comfortable. Still, a few things are missing. They aren’t heaters in the room, also a proper bin was missing

Good stay, quiet place, well located

Customer review rating 4.5/5

Chara P. Friends - 06/11/2021 Confirmed reviews ALL

Really good hotel, perfect for the money I gave, the only issue were the towels with the yellow stamps on them

I liked the staff and the localuzation

Customer review rating 5.0/5

Michał Friends - 24/10/2021 Confirmed reviews ALL


Conveniently located for the purpose of my stay

Customer review rating 5.0/5

Grzegorz Couples - 19/10/2021 Confirmed reviews ALL

Very good experience thanks to professional and kind staff members.

Super nice

Customer review rating 5.0/5

Jessica Couples - 13/10/2021 Confirmed reviews ALL

Everyone was so nice. Patrick on the front desk is amazing

Well located

Customer review rating 2.5/5

Benoit Solo - 11/10/2021 Confirmed reviews ALL

Small room, efficient. Layout as you would expect from IBIS, no surprises here. The bed was nice but the pillows were way too "bouncy" making them uncomfortable for the neck.

Nice hotel

TripAdvisor rating 4.0/5

srandjan 24/08/2021 TripAdvisor review

It was a nice stay, but only thing was that i was disturb by the cleaning team, before my check out time! And there was no coffee because the coffee machine was broken, for such a big hotel is not possible

few days in Amsterdam

TripAdvisor rating 5.0/5

673francesco 12/02/2020 TripAdvisor review

Excellent location very close to Amsterdam Central Station by bus without spending money by taxi, the service was good and the room was clean and big enough with the possibility to have the breakfast included.

why not state the full price on your website.

TripAdvisor rating 3.0/5

bassd0n Couples - 11/12/2019 TripAdvisor review

i have stayed at this hotel on & off since 2015 it was good then. and still is to a point..however not everyone is rich'' so when they put a price up for a room it should include all taxes .that way people will know exactly how much they going to pay when they arrived..134euro.for 1night on a wooden bed is not worth it..

Good stay in a nice location.

TripAdvisor rating 4.0/5

baokere Business - 24/11/2019 TripAdvisor review

I loved staying at this hotel. Although its facilities looked a bit worn out and might need renovation,they have warm and friendly staff that would over compensate for that. Big thanks to Nordin, Feline and Kalsam who made my stay very memorable. I hope to return to this hotel

Dear Thank you for your feedback, we hope to welcome you soon again in our hotel. I will of course share your feedback with Nordin, Feline and Kalsam ;-) Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

The hotel is a great compromise between location price and sleep quality. The reservation system is terrible

TripAdvisor rating 3.0/5

V7972RQricardof Family - 06/11/2019 TripAdvisor review

This hotel is in our opinion a great choice for those visiting Amsterdam. Attentive and friendly staff. However the reservation system is miserable. When I was at the airport to board I received an email from Accor informing me that my reservation was canceled. I called Accor customer support and they confirmed the cancellation of the reservation because they did not have a credit card as a guarantee. First mistake, had valid card and accepted by the hotel. The customer service clerk suggested making a new reservation at another hotel and helped make that reservation at another hotel in the accor group. When I was checking in I get an email from Ibis city west asking what time we expect to arrive ... Not being able to solve the problem over the phone and afraid of charging one night, I grabbed an uber and went to Ibis. At Ibis a friendly employee confirmed that booking at Ibis was active. As it was cheaper, I ended up staying at Ibis and canceling the Accor reservation at the other hotel. All this caused a giant stress and disorder, I ended up spending money and time not solving this problem. It's not right!!

Short & great Stay

TripAdvisor rating 5.0/5

Dream66154235595 Family - 07/09/2019 TripAdvisor review

I stayed for one night only, as it was a quick stop in my tour, but the hotel made it a nice one, the room was great bit small but its fine, the staff were too friendly, the hotel was in a good location with a close bus stop.

Dear Thank you for your nice feedback, good to read that you enjoyed your stay with us. Hoping to welcome you soon again in our hotel. Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

North of Amsterdam

TripAdvisor rating 3.0/5

Climber291657 Couples - 03/09/2019 TripAdvisor review

The room was nice, but to small, bathroom in “ibis style box”, 15 parking spaces in another building for over 180 rooms, not acceptable as guest and member, use bus or bicycle, pre-debiting the first night, but was not first count at check-in, double debiting on guest credit cards are usual, poor behaviour, the debts were four days earlier, Invoice not correct, what are the best devices and tools good for, if the hotel is not able to check in the client flawless and award-meet ? however, the system has to be changed….

The worst experience ever with Ibis

TripAdvisor rating 1.0/5

jaifar2019 Friends getaway - 05/08/2019 TripAdvisor review

The worst experience ever with Ibis .. The stuff were so rude ad helpless! I asked for several things but did not get them. The room pillows are not comfortable at all. There is too much noice at the entrance cafe. People drink there till 4 or 5 am !

Dear Jaifar Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards

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