ibis Amsterdam City West 3 stars

Customer review rating (ALL Rating) 4.2/5 877 reviews

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ibis Amsterdam City West - Image 1
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Transformatorweg 36, 1014 AK AMSTERDAM, Netherlands

Description

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends on the street, affordable during the week

  • 24/7 reception and refreshments

  • Bar and snacks 7 days a week, Monday until Friday Ibis Kitchen a la carte restaurant

Our accommodation(s)

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Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK AMSTERDAM
Netherlands

GPS:52.39218, 4.84982

Telephone
Fax +31 20 581 1112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

In the evening, the Cafe offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  877 reviews

TripAdvisor Rating  4.0/5  1,980 reviews

Okay stay, pillows awful

Customer review rating 3.5/5

N B. Friends - Confirmed reviews ALL

Pillows weren’t even pillows, I asked for more and that didn’t help!

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated our hotel's cleanliness and our commitment to sustainable development initiatives. Our team works diligently to maintain high standards of hygiene and to support eco-friendly practices, which are reflected in the positive scores you have generously given us. However, we apologize that the comfort of our pillows did not meet your expectations. We understand how crucial a good night's rest is, especially when traveling, and we regret that this aspect of your stay was not satisfactory. We take note of your preference for better pillows and will consider this feedback as we continuously strive to improve the guest experience. Nonetheless, it is great to see that our efforts in maintaining a clean and environmentally conscious hotel have been recognized. We also hope that you were able to enjoy our convenient location with easy access to transportation and the proximity to Amsterdam's vibrant city center. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hilal Kocatepe - Operations Supervisor

Customer review rating 3.5/5

Bill H. Solo - Confirmed reviews ALL

From front desk to room cleaner, the staff were friendly and helpful. The room was clean and the bed was comfortable, whist the unusual bathroom provided everything required. My only complaint would be that the food would only get a 5 out of 10 from me. Due to the hotel's situation there is no alternative place to dine in the evening. I can't believe anyone would eat there if there was a reasonable restaurant nearby. However, I was satisfied with the service and comfort.

Dear Bill, Thank you for taking the time to share your review. We are delighted that you found our staff to be friendly and helpful, and that our room cleanliness met your expectations. It is always encouraging to hear that our guests have enjoyed a comfortable sleep on our soft Sweet Beds, and that the bathroom amenities provided everything you required for a pleasant stay. However, we regret to hear that our dining options did not meet your expectations. While we understand that our location might limit nearby dining alternatives, we continuously strive to offer a variety of tasty options at our on-site restaurant, the Ibis Kitchen. Nonetheless, we appreciate your satisfaction with the service you received, particularly under the unforeseen circumstances that required a quick departure. We hope the proximity to public transport and our location being just a short bus ride away from the city's bustling attractions contributed positively to your stay. We hope we will have the opportunity to see you again in the future. Best regards, Hilal Kocatepe - Operations Supervisor

Pleasant stay

Customer review rating 4.5/5

Julie B. Friends - Confirmed reviews ALL

Helpful staff. Clean facilities. Quiet rooms

Dear Julie, We would like to thank you for this review about your recent experience in our hotel. We are delighted to read that your time with us was enjoyable and that you found our rates competitive. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hilal Kocatepe - Operations Supervisor

Fine

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Stay was fine, just disliked the sound isolation. A lot of noise from outside (hallway mostly)

Dear Guest, Thank you for taking the time to share your review. We regret to hear that your stay was affected by noise disturbances from the hallway. Understanding the importance of a peaceful environment, we apologize for any inconvenience this may have caused. Our hotel design includes double/triple glazed windows to minimize external noise, and we strive to maintain tranquility for our guests. Your feedback is valuable, and we acknowledge the need to assess our soundproofing measures to enhance the comfort of our guests. We appreciate your loyalty as a Classic status member of our ALL – Accor Live Limitless program and would like to ensure that your next stay with us is more reflective of our commitment to guest satisfaction. We hope we will have the opportunity to see you again in the future. Best regards, Hilal Kocatepe - Operations Supervisor

Location is ideal for work

Customer review rating 4.0/5

J H. Business - Confirmed reviews ALL

The only issues. Strange not to have any drink facility in Room Coffee etc, Also TV Channels unavailable (BBC 1 andBBC2) I noticed other channels unavailable.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found our location ideal for work, as we strive to provide convenient access to various points of interest in Amsterdam. However, we understand your concerns regarding the lack of in-room drink facilities and the availability of certain TV channels such as BBC 1 and BBC 2. While we offer tea and coffee facilities in our business rooms, we acknowledge that having these amenities in all rooms would enhance our guests' comfort. Additionally, we aim to provide a diverse range of TV channels to cater to the preferences of our international guests, and we regret any inconvenience caused by the channels that were not available during your stay. Finally, we hope that the proximity to public transport and the city center contributed positively to your time in Amsterdam. Our team takes pride in the hotel's accessibility and the ease with which our guests can explore the vibrant city life and cultural attractions. We hope we will have the opportunity to see you again in the future. Best regards, Hilal Kocatepe - Operations Supervisor

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Other web-users rate our hotel

  • 834 reviews 8/10 Location
  • 1,034 reviews 6.1/10 Room
  • 809 reviews 8.5/10 Service
  • 15 reviews 8.5/10 WiFi
  • 461 reviews 6.8/10 Cleanliness
  • 423 reviews 7.2/10 Breakfast
  • 282 reviews 4.8/10 Value
  • 159 reviews 5.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.