Mercure Hotel Amsterdam Sloterdijk Station 4 stars

Customer review rating (ALL Rating) 4.4/5 2,360 reviews

Best price
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Mercure Hotel Amsterdam Sloterdijk Station - Image 1
Mercure Hotel Amsterdam Sloterdijk Station - Image 2
Mercure Hotel Amsterdam Sloterdijk Station - Image 3
Mercure Hotel Amsterdam Sloterdijk Station - Image 4
Naritaweg 1, 1043 BP Amsterdam, Netherlands

Description

Hotel extras

  • 10 min. by train from Schiphol airport

  • Only 5 min. to Amsterdam Central Station

  • Sky Bar-Restaurant located on the top floor

  • On-site paid parking facility

  • 100% non-smoking hotel

Our accommodation(s)

Hotel location

Mercure Hotel Amsterdam Sloterdijk Station

Naritaweg 1
1043 BP Amsterdam
Netherlands

GPS:52.387911, 4.834296

Telephone
Fax +31 20 820 2998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

SKY LOUNGE

Visit our SKY LOUNGE restaurant for amazing views and an appetizing breakfast or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,360 reviews

TripAdvisor Rating  4.0/5  1,970 reviews

Certificate of excellence 2023

Comfortable stay

Customer review rating 4.5/5

Em Couples - Confirmed reviews ALL

Stayed at Mercure Sloterdijk on three night city break. Pleasant hotel with large comfortable rooms. The staff were friendly and helpful.

Dear Emma H., Thank you so much for taking the time to share your experience with us at Mercure Amsterdam Sloterdijk! We're delighted to hear that you enjoyed your city break and found our hotel to be a comfortable and pleasant place to stay. Our team is dedicated to making every guest feel welcome, so we're thrilled to hear that you found our staff to be friendly and helpful - It truly makes our day to know we could help make your stay enjoyable. We're also glad that our spacious and cozy rooms provided you with a comfortable retreat after a day of exploring the city. It was a pleasure having you with us, and we look forward to welcoming you back for more wonderful experiences in the future. With kind regards, Sheroz Mehmood Front Office/ Reservations Agent

Nice location, good rooms, fair price

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Enjoyable, great overnight stay

Dear Darryn R., Thank you for taking the time to share your experience with us. We are delighted to hear that you had an enjoyable overnight stay! It brings us great joy to know that your visit met your expectations and that you left with positive impressions. Your satisfaction is our top priority, and your kind feedback encourages us to continue delivering the best possible service. We hope to have the pleasure of welcoming you back soon for another great stay. With kind regards, Sheroz Mehmood Front office/ Reservations Agent

Excellent breakfast!

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

It was a nice gesture from one of the supervisors i guess to allow us to do an early check in after a 13 hours night trip from Zurich. At first, we were told by the 2 front desk staff that they will see about it but to no avail, we waited for a couple of hours and decided to do laundry instead but these staff were all talk and doesnt know how the laundry works. Im sorry but they didnt even bother to help us with the laundry and let us fugure it amongst ourselves. They know the procedures but when asked about some details, they just said they dont know and asked us to look and read the procedures downstairs. With no wifi working at the basement, one will go up to activate the machine. But were still greatful for this one lady staff who said that there’s an available rooms for us and let us in earlier than expected. Rooms were decent, big beds, comfy and clean! It was nice that we got with breakfast and their options were great. Loved the fresh baked breads and selections of cheeses and fruits! So close to Ams Central too. Just One station away. Thank you

Dear Jannette B., Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly value your insights as they help us improve our services and ensure every guest has an enjoyable experience. First and foremost, we're glad to hear that after your long 13-hour trip from Zurich, one of our supervisors was able to assist with an early check-in, allowing you to rest and feel comfortable after your journey. We're pleased to know that you found the room to be clean, with big and comfy beds, and that you enjoyed the breakfast selection, baked breads, cheeses, and fruits. It's also great to hear that our proximity to Amsterdam city center added to your convenience. However, I am sorry for the inconvenience you experienced with the initial wait and the challenges with the self-service laundry. We understand how frustrating it can be to not receive the assistance needed, especially after a long trip. We sincerely apologize for the lack of support provided by our front desk team in that situation. Your feedback has been noted, and we will ensure further training is conducted so that our staff can assist guests more effectively with our facilities. To clarify, we offer two types of laundry services in our hotel. The first is the self-service laundry located on floor -1, which you used. This service requires guests to download an application on their phone, activate the machine through it, and pay within the app. Instructions are displayed in the laundry room itself. We understand that the lack of Wi-Fi in the basement may have posed an additional challenge, and we will look into improving connectivity in that area. The second option in an external laundry service, where guests can fill out a form provided in the room and bring their clothes to the reception. Payment for this service can be made at the reception, and the clothes are returned the same evening. We hope this information will be helpful for any future visits. Additionally, I would like to mention that early check-in is subject to availability and cannot be guaranteed in advance. When rooms are ready upon arrival, we are more than happy to accommodate early check-ins. If the room is not yet available, we offer the option to securely store your luggage so that you can unwind and explore the nearby city center, which is just 5 minutes away. Thank you again for choosing to stay with us and for sharing both the positive aspects of your experience and the areas where we can improve. We appreciate your recommendation and look forward to welcoming you back and improving you with and even smoother experience in the future. With kind regards, Sheroz Mehmood Front Office/ Reservations Agent

Beautifully stunning

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

First time in Amsterdam and it was the b2st experience we have had. The staff were accommodating and friendly and nothing was ever an issue or any trouble. The rooms were stunning and a good size and everywhere we went in the hotel including our room were clean and well stocked. We use the hotels facilities and the sky bar was such a treat. Touch of luxury and we enjoyed our final night there. I have no words to express how we felt here but I have been recommending to all my family and friends and we would definitely come back to Amsterdam and stay at the Mercure.

Dear Aqeela H., Thank you so much for sharing such a detailed and heartwarming review of your stay with us during your first visit to Amsterdam. We are absolutely delighted to hear that your time at Mercure was the best experience you've had! It's truly rewarding to know that our accommodating and friendly staff made you feel welcome and at ease throughout your stay. Our team takes great pride in ensuring that each guest has a seamless and enjoyable experience, so hearing that nothing was ever an issue for you is the highest compliment we could receive. We are also thrilled that you found the rooms to be stunning, spacious, and maintained to the highest standard of cleanliness. providing a comfortable and well-stocked environment is key to making our guests feel at home, and we're glad this contributed to your positive experience. It's wonderful to hear that you took advantage of our hotel's facilities, and we're especially pleased that you enjoyed the sky bar. We always aim to offer that touch of luxury that makes each stay special, and knowing that it made your final night memorable brings us great joy. Your kind words about recommending us to your family and friends truly mean the world to us. Word-of-mouth is invaluable, and your trust in our service is something we deeply appreciate. We are honored that you would choose to stay with us again on a future visit to Amsterdam. Thank you once again for your heartfelt feedback and for choosing Mercure. We look forward to the opportunity to welcome you back for another exceptional stay. With warm regards, Sheroz Mehmood Front Office/ Reservations Agent

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

lovely stay, the food was very good as well as the service the only let down was the noise for other guest that could be heard, better insulation to dampen the noise would be great.

Dear Stephanie R., Thank you so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay overall and especially appreciated our dining options and the quality of our service. Your kind words about the food and staff truly warm our hearts and inspires us to continue providing top-notch hospitality. We take great pride in ensuring that our guests have a delightful culinary experience, with dishes crafted from fresh, quality ingredients. knowing that you enjoyed this aspect of your visit is incredibly rewarding for our entire team, from our chefs in the kitchen to the service staff who aim to make every meal special. Your positive feedback lets us know we're on the right track. We also appreciate your mention of the service during your stay. Our team is dedicated to making very guest feel valued and well cared of, and it's wonderful to hear that their efforts made your stay more enjoyable. However, I am truly sorry to learn that noise from other guests affected the peacefulness of your visit. Your comfort is of utmost importance to us, and I understand how this could have been a disappointment during your stay. We are grateful for your constructive feedback regarding the need for better insulation. I want you to know that we take your comments seriously, and they help guide our continuous efforts to improve our guests' experience. We will certainly look into ways to better soundproof our rooms to ensure a more restful environment for all future stays. Your candid review helps us make meaningful improvements, and we truly value guests like you who share both the highlights and areas where we can enhance our offerings. Thank you for your honesty and for giving us the chance to better serve our guests. It was a pleasure having you stay with us, and I sincerely hope we can welcome you back soon for an even more enjoyable and peaceful visit. If you decide to return, please feel free to reach out to us directly - I would be more then happy to assist with your next booking to ensure your stay is flawless from the start to finish. Thank you once again for your thoughtful review. We look forward to hosting you again and providing the relaxing and serene stay you deserve. With kind regards, Sheroz Mehmood Front Office/ Reservations Agent

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Other web-users rate our hotel

  • 2,089 reviews 9.1/10 Location
  • 2,422 reviews 7.5/10 Room
  • 1,974 reviews 8.4/10 Service
  • 84 reviews 4.4/10 WiFi
  • 1,044 reviews 8/10 Cleanliness
  • 886 reviews 9.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.