Mercure Hotel Amsterdam Sloterdijk Station 4 stars

TripAdvisor rating 4.0/5 1,528 reviews
Mercure Hotel Amsterdam Sloterdijk Station
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Hotel extras

  • 10 min. by train from Schiphol airport

  • Only 5 min. to Amsterdam Central Station

  • Sky Bar-Restaurant located on the top floor

  • Secured on-site paid parking

  • 100% non-smoking hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
  • Bicycles rental
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Amsterdam Sloterdijk Station

Naritaweg 1
1043 BP
amsterdam
netherlands

Tel: +31208202999

Fax: (+31)20/8202998

Contact email

Check-in from 15h00

Check out up to 12h00

  • STATION SLOTERDIJK :   395 SLOTERDIJK

  • STATION SLOTERDIJK :   50 SLOTERDIJK

  • By plane

    SCHIPHOL At 8km / 4.97 miles

  • By train

    ADAM SLOTERDIJK At 0.1km / 0.06 miles

GPS :52.387911, 4.834296

Our accommodations

The modern and warm rooms come in different types; our comfortable Standard room or our luxury Privilege room with extra facilities. Whether you are with 1,2,3 or 4 persons, we will take care of your comfort. Safety deposit box, shower, hair dryer, toilet, bathroom, TV, refrigerator, coffee-tea facilities, iron & board, telephone

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with Twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Family room with a double bed and a single sofa-bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Family room with one double bed and Twin beds

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SKY LOUNGE

Type of cuisine: International

Visit SKY LOUNGE restaurant for amazing views! Enjoy an appetizing breakfast buffet and a tasting Brasserie Style dinner (closed for dinner on Friday & Saturday).Don't forget to taste our cocktails, wines or the specially brewed Accor Honey-beer!

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY LOUNGE

Photo non contractuelle / Strictly non binding

Our trendy skybar is situated on the 8th floor from where you will have a fantastic view on Amsterdam.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 80

  • Maximum capacity: 54 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Mercure Hotel Amsterdam Sloterdijk Station

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,671 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,528 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Efficient

Customer review rating 4.4/5

W. Business - 21/01/2020 Confirmed reviews ALL

Fast check-in. Clean and organized rooms. Good breakfast. Excellent localization. Comfortable and professional. A small issue was that, at my last visit, I had difficulties to sleep because of a noisy heather/air-conditioning in my room. It was informed in the reception anyway. Thank you and keep up with the good work

Dear W., Thank you for your review, we are very proud to receive an almost perfect score from you! I will happily share your rating with our team as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

excellent

Customer review rating 4.4/5

Anonymous Families - 20/01/2020 Confirmed reviews ALL

very nice hotel and very pleasant staff

Dear guest, Thank you for your review, we are very proud to receive a perfect 100/100 score from you! I will happily share your rating with our team as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Restaurant staff

Customer review rating 4.4/5

Alexandra S. Families - 20/01/2020 Confirmed reviews ALL

Hi Mecure - most of the stay was beautiful and so comfortable but two things bothered me. 1) upon check in the gentleman at reception couldn’t smile at all - arriving into a new country and a fancy hotel I would except a happy friendly face. This was our last destination and only hotel we stayed at on our big Europe trip - it was meant to be our last bang before heading home but that gentleman didn’t make me feel welcome. 2) I don’t know the policy on washing guests baby bottles but I called said gentleman and asked what I could do about washing our baby bottles - he advised to go up to the restaurant and they will clean for me. I went I’m up there and I stood at the front waiting for someone to greet me (one lady stood at the station just cleaning cutlery- she even made eye contact). I then approached the bar and asked if they could clean my bottles. The guy said he would wash them with water under the tap - I said no they need to be probably cleaned with soap. He wasn’t very open or happy about this. He asked the kitchen staff if they could and they were able to which was good. When I told the guy that reception said they could be replied with “yeah they’ll say anything” which I don’t think is very professional.

Dear Mrs. S., Thank you for your review! It is always a pleasure to receive feedback, positive and negative, and we very much appreciate your comments regarding your stay at Mercure hotel Amsterdam Sloterdijk Station. We are sorry that you experienced some issues during your stay which was not handled in a way you may expect. We will be informing our team to make sure we can avoid this in the future. Thank you again for sharing your experience and we hope we can welcome you back in the near future. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

very friendly and warm welcome at Mercure Ams-Sloterdijk !!!

Customer review rating 4.4/5

Matthias Couples - 20/01/2020 Confirmed reviews ALL

together with my wife, I enjoyed a fine short break in Ams. staff at Mercure hotel's reception was very friendly, and helpful! rooms were nice. absolute top has been the breakfast experience, including a nice view over the Ams-harbor area. breakfast itself turned out to be very delicious. in combination with an abundance of choice, i could only rate this as a perfect start of the day!

Dear Matthias, Thank you for your review, we are very proud to receive an almost perfect score from you! I will happily share your rating with our team, especially about the friendliness of staff and your experience with our breakfast! I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Good stay

Customer review rating 4.4/5

Anonymous Friends - 20/01/2020 Confirmed reviews ALL

Very nice hotel on a good location for a fair price. Excellent stay!

Dear Guest, Thank you for your review, we are very proud to receive an almost perfect score from you! I will happily share your rating with our team as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Everything was Perfect.

Customer review rating 4.4/5

Hannah Solo - 19/01/2020 Confirmed reviews ALL

The room was reelly nice. The Hotel is 2 min dar away from the Train station. I had a really nice Weekend and the employees are really friendly, Helpful and very obliging.

Dear Hannah, Thank you for your review, we are very proud to receive an almost perfect score from you! I will happily share your rating and comments with our team, especially your comments about their service level. I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. We look forward to welcome you back in the near future. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Great stay

TripAdvisor rating 4.0/5

andrewcU8971KK Family - 17/01/2020 TripAdvisor review

We stayed for two nights and had two great night sleeps The room was large. It had 1 queen and 2 single beds. Plenty of room for our luggage. The staff were extremely helpful and spoke English very well. We had breakfast there both mornings at it was fantastic. The train station was right next door so it was easy to get to our next destination

Non-biological washed bed sheets?

Customer review rating 4.4/5

Elliott P. Business - 16/01/2020 Confirmed reviews ALL

If I am to stay again, it being my 10th stay roughly already, there will need to be non-biologically washed bed sheets - my skin felt irritated while I was there and reception couldn’t confirm this was an option. Can you confirm whether or not it is?

Dear MR P., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Sloterdijk Station. I am sorry that your experience did not fully met your expectations; please allow me to express my sincerest apologies. We have to inform you that all our linen is washed on a non biological way. Due to the enormous amounts of laundry we have no possibility to wash separate items in another way. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ronald Reichert General Manager

Convenient and comfy hotel

Customer review rating 4.4/5

My Families - 13/01/2020 Confirmed reviews ALL

The experience was great. The hotel was close to the train and bus station. Although a mss in communicating my late check out arrangement at the front desk, it was settled immediately after my clarification with the front desk. The lift is a bit full and need to wait long time sometimes. The restaurant at the top floor is terrific: good food and nice people

Dear MY, Thank you for your review, we are very proud to receive an almost perfect score from you! I will happily share your rating with our team as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Smooth

Customer review rating 4.4/5

Quang A. N. Couples - 12/01/2020 Confirmed reviews ALL

Room: clean, functional but should have more choices of amenities. Location: near the station, very convenient. Staff: very friendly. Staff put in extra effort to make prepare the room for our honeymoon vacation.

Dear Mr. N., Thank you for your review, we are very proud to receive an almost perfect score from you! I will happily share your rating with our team as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Excellent overnight business hotel

Customer review rating 4.4/5

Dave Business - 11/01/2020 Confirmed reviews ALL

Easy to discover from google maps, easy to book with travel agent app (CWT), easy to pay (by CWT app), easy to check-in, nice reception area, great room with everything I need..and what an amazing breakfast view to wake up to. Will definitely be back even though my work travel budget would allow me to book at twice the price.

Dear Dave, Thank you for your review, we are very proud to receive a perfect 100/100 score from you! I will happily share your rating with our team as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

convenient and spacious room

Customer review rating 4.4/5

Gg Business - 11/01/2020 Confirmed reviews ALL

´the room was big and confortable suggest that you warn people of the water hotness of shower and sink...it was scolding hot if you you turned the knob too far by mistake which happened to me in the shower and sink the room service was not very good only pizza and quite disappointed of the quality and size.

Dear GG, Thank you for your review! It is always a pleasure to receive feedback, positive and negative, and we very much appreciate your comments regarding your stay at Mercure hotel Amsterdam Sloterdijk Station. We are sorry that you experienced some issues during your stay which was not handled in a way you may expect. We will be informing our team to make sure we can avoid this in the future. Thank you again for sharing your experience and we hope we can welcome you back in the near future. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

room - lot of noice

Customer review rating 4.4/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

room 104 - lot of noice people comming on the floor, lot of noice from showers/water

Dear guest, Thank you for your review! It is always a pleasure to receive feedback, positive and negative, and we very much appreciate your comments regarding your stay at Mercure hotel Amsterdam Sloterdijk Station. We are sorry that you experienced some issues during your stay which was not handled in a way you may expect. We will be informing our team to make sure we can avoid this in the future. Thank you again for sharing your experience and we hope we can welcome you back in the near future. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Nice stay, mediocre restaurant

Customer review rating 4.4/5

Andreas K. Couples - 09/01/2020 Confirmed reviews ALL

It was a nice room with great view , and the personnel really polite and professional but the restaurant was mediocre at least. Although the food itself is ok, the choices are really bad. Wines list is really limited something I didn't expect from such a place. All in all just satisfied, but maybe next time I will choose another place if possible.

Dear Andreas, Thank you for your review! It is always a pleasure to receive feedback, positive and negative, and we very much appreciate your comments regarding your stay at Mercure hotel Amsterdam Sloterdijk Station. We are sorry to read your comment about the restaurant. We try to offer a menu which suits a lot of different people and we are sorry to learn this was not your liking. Thank you again for sharing your experience and we hope we can welcome you back in the near future. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Satisfied

Customer review rating 4.4/5

Molly Couples - 09/01/2020 Confirmed reviews ALL

The staff tried their absolute best to accomodate us after our flights were messed around.

Dear Molly, Thank you for your review! It is always a pleasure to receive positive feedback and we very much appreciate your comments regarding your stay at Mercure hotel Amsterdam Sloterdijk Station. I will happily share your comments about the staff and we are happy to read they have assisted you with a flight issue. I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Two beds instead of one kingsize

Customer review rating 4.4/5

Daan Business - 09/01/2020 Confirmed reviews ALL

Overal the hotel was great but I asked for a queen or kingsize bed but instead I got two beds close to each other therefor I could not sleep in the middle.

Dear Daan, Thank you for your review! It is always a pleasure to receive feedback, positive and negative, and we very much appreciate your comments regarding your stay at Mercure hotel Amsterdam Sloterdijk Station. We are sorry that you experienced an issues with the bedding during your stay and we apologize for any invconvience this caused. We will be informing our team to make sure we can avoid this in the future. Thank you again for sharing your experience and we hope we can welcome you back in the near future. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Exceptional Service & Enjoyable stay with a hastle free process & comfort in a clean, well equipt, modern & exquisitely decorated Hotel.

Customer review rating 4.4/5

Kelly Friends - 08/01/2020 Confirmed reviews ALL

Fantastic experience from start to finish. The hotel was in the perfect location to access both the airport and the main centre. The staff were friendly, professional & knowledgeable. The restaurant staff were fab Keanu especially.. He is a credit to the Hotel & provided us with exceptional service going above and beyond his call of duty. The hotel and rooms were clean, well equipt & comfortable. Would highly recommend staying & hope to return one day.

Dear Kelly, Thank you for your review, we are very proud to receive a perfect 100/100 score from you! I will happily share your rating with our team, especially your comments about the service level, as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Comfortable

Customer review rating 4.4/5

Mai Couples - 08/01/2020 Confirmed reviews ALL

Thank you for your cleanliness. We need more parking place and I hope that parking cost will be cheaper.

Dear Mr. or Mrs. M., Thank you for your review! It is always a pleasure to receive positive feedback and we very much appreciate your comments regarding your stay at Mercure hotel Amsterdam Sloterdijk Station. I will happily share your experiences with our team as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Our parking rate are reasonable compared to the parking fees of other hotels or parts of Amsterdam. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Nice hotel, staff need improving customer service

Customer review rating 4.4/5

Beckie M. Friends - 07/01/2020 Confirmed reviews ALL

The hotel is lovely, room was great. Slept well, lovely shower and clean facilities. We tried to check in at 3pm but rooms weren’t ready, waited and then when we did manage to check in it took a very long time, the receptionist was rude and kept answering the phone instead of sorting out our rooms. Although booking 4 rooms in one we were all on different floors which was not ideal.

Dear Mr. M., Thank you for your review! It is always a pleasure to receive feedback, positive and negative, and we very much appreciate your comments regarding your stay at Mercure hotel Amsterdam Sloterdijk Station. We are sorry that you experienced some issues during your check in and the service during your stay which was not handled in a way you may expect. We will be informing our team to make sure we can avoid this in the future. Thank you again for sharing your experience and we hope we can welcome you back in the near future. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station

Comfortable stay 5 Min away from central

Customer review rating 4.4/5

Trivikram K. Families - 06/01/2020 Confirmed reviews ALL

Hi This is a comfortable hotel with spacious rooms and near to train station from where you can reach central in 5 minutes. The front desk is very helpful and suggested us some must visit places to see.

Dear guest, Thank you for your review, we are very proud to receive an almost perfect score from you! I will happily share your rating with our team as I am sure that your kind feedback will serve as a big encouragement to them all to maintain our quality of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Karin de Nijs Rooms Division Manager Mercure hotel Amsterdam Sloterdijk Station
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