Customer review rating (ALL Rating) 4.4/5 1,516 reviews
The modern and warm rooms come in different types; our comfortable Standard room or our luxury Privilege room with extra facilities. Whether you are with 1,2,3 or 4 persons, we will take care of your comfort. Safety deposit box, shower, hair dryer, toilet, bathroom, TV, refrigerator, coffee-tea facilities, iron & board, telephone. No pets allowed.
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Mercure Hotel Amsterdam Sloterdijk Station
1043 BP Amsterdam
Telephone +31 20 820 2999
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Access: 100 m / 0.06 mi 1 min walk / 1 min drive
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Visit our SKY LOUNGE restaurant for amazing views and an appetizing breakfast or tasty dinner.
Our guest reviews
100% genuine reviews from our guestsFind out more
Awful experience! Ruined beginning of trip. Better off going somewhere else. Will NEVER book or recommend this place!
TripAdvisor rating 1.0/5
Whitney L Couples - TripAdvisor review
Our experience started off great. We had arrived earlier than you could check-in and the man we met was so lovely and put our bags away so we could walk around without them. He gave us a map and circled things he recommended to be worth it to checkout. Then we went back to the hotel after 3 PM to check-in and the woman checking us in rudely answered the phone in the middle of checking us in— I work in customer service and the person in front of you that you are dealing with is more important than someone asking about prices..especially since she was already talking to us and checking us in. After her 3 minute conversation she proceeded to tell me I owe €495 in added taxes since I booked through a 3rd party. She even wrote in down for me. I asked her to explain that to me as that is very high. I explained everything is paid for and I understand taxes but no, I’m not paying that. Had that conversation for 30 minutes before she got the manager. The manager was lovely, but then gave me a lecture on booking though a 3rd party. I again told him I understand taxes but that is extremely high and want him to show me the breakdown on what I’m paying. He then turned his computer around and said I owe €50 in taxes. I said what?! That lady had wrote down the amount and told me the amount of €495.. not €50. I would not be arguing about €50. The manager then told me the girl is in training. I got no apology or upgrade or anything for this inconvenience. Then on our last night after coming back to the hotel late our key cards were not working and would not open our door. We had to go back down to reception and get that figured out then. Honestly would not recommend this hotel to anyone! Thought it was convenient to transportation but with all the inconveniences and hassle it’s not worth it. Won’t book here again, almost ruined our trip in Amsterdam! Bad look for the city itself. Next time I’m booking in somewhere reliable like Holiday Inn!!!!!!!! This is not 4 star hotel, I’ve been treated better by less than 3 star.
Customer review rating 4.5/5
Simon Couples - Confirmed reviews ALL
Nice hôtel, Well located, close to a big public transport pool. 20 to 30 mins to any activities in Amsterdam center.
Cozy mercure hotel
TripAdvisor rating 5.0/5
Mark L TripAdvisor review
The staff are amazing, the location is great, there's gym, breakfast options, the hotel is clean, warm and cozy. The train is near by, and busses and the metro. Supermarket near. The room had refrigerator and amazing shower.
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
The location was adjacent to the train station allowing us easy access to central Amsterdam in less than 10 minutes. We were able to have a quiet and restful night since we were off the city center. The location also provided us access to AMS via a short train ride. Couldn't have been much easier. The staff was friendly, competent and helpful, the facilities were clean and comfortable. We would most definitely stay here again.
Customer review rating 3.5/5
James G. Couples - Confirmed reviews ALL
Close to station. Clean but a bit dated.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price