Mercure Hotel Amsterdam Sloterdijk Station 4 stars

Dear Kaare S., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you felt well treated upon your arrival and that our team recognized you from your previous visit. It is always our goal to provide personalized service to our guests, and we appreciate your continued patronage. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Glen A., Thank you for sharing your wonderful feedback about your stay at Mercure Hotel Amsterdam Sloterdijk Station. We are truly delighted to read that you had such an exceptional experience and that so many aspects of your stay met your expectations. It is especially great to hear that you appreciated our convenient location close to the station, as well as the comfort of your room, including the shower facilities. We’re also very pleased that you enjoyed the breakfast and found it superb, as our team works hard to offer a good variety and a pleasant start to the day. Your kind comments about our team are particularly appreciated. Knowing that you found them very efficient and friendly means a great deal, and we will be sure to share your feedback with the breakfast team and the colleague you highlighted. Recognition like this is always very motivating for the staff. We are also glad that your booking experience on our website was smooth and clear, and that check-in, cleanliness, Wi-Fi, and overall value all contributed to a perfect stay. It is great to hear that everything was as you wanted and that you are considering staying with us again on your next visit to Amsterdam—that is the best compliment we can receive. Thank you once again for your detailed and positive review. We look forward to welcoming you back for another excellent stay in the future. Kind regards, Reservations Team Elisa Mercure Amsterdam Sloterdijk

Dear Dean F., Thank you for sharing your feedback about your stay at Mercure Hotel Amsterdam Sloterdijk Station. We’re pleased to hear you enjoyed the clean and well-equipped room, our convenient location, and the friendliness of our team, as well as the smooth arrival and departure experience. It’s also great to know the stay worked well for your family trip and that you would be likely to recommend us. We appreciate your suggestion regarding adding a recycling bin in the room. Feedback like this is valuable as we continue to improve our sustainability efforts, and we will share your comment with the relevant team for review. We hope to welcome you back again in the future. Kind regards, Reservations Team Elisa Mercure Amsterdam Sloterdijk

Dear Kane, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be comfortable and welcoming, as well as easy to navigate. Our team strives to ensure a pleasant experience for all guests, and it is rewarding to know that we met your expectations. Kind regards, Alejandro Reservations Team Mercure Amsterdam Sloterdijk

Dear Guest, Thank you very much for taking the time to share your feedback with us, and for awarding us a perfect score in check-in, accommodation, check-out, Wi-Fi, and your recognition as an ALL member. We are truly pleased to know that these aspects of your stay met your expectations. We are sorry to read about the inconvenience you experienced regarding the room cleaning on one day of your stay. After checking our records, your room was marked with the “Do Not Disturb” (DND) status on 09/06, which prevents housekeeping from entering the room in order to respect guest privacy. We also regret that you felt there was a lack of information in the room and difficulty reaching us. Please note that there is a QR code available on the desk in the room, which provides access to all essential hotel information, including services, facilities, and useful instructions. In addition, our reception team is available 24/7 to assist with any request, whether by phone or in person, and we are sorry if this was not your experience during your stay. Thank you once again for your comments and for highlighting the positive aspects of your visit. We truly appreciate your feedback, as it helps us improve our communication and guest experience. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk