Mercure Hotel Amsterdam Sloterdijk Station 4 stars

This hotel is in a great location just over the road from Sloterdijk railway station. It looks a decent hotel and is in all intents and purpose. However it is let down by things that should never happen. For example, you have a kettle with tea and coffee in the room. Yet they leave no milk. You ask reception to send some up to your room. Yet you have to chase them up about an hour later. These milk cartoons should be in the room already, You should not have to get reception to get them for you. In the room itself, there is no booklets on the surrounding area. Usually in most hotels they have on the table notes on how to contact reception for example. Not this hotel. So you have to go to reception to speak to someone as there is no indication on the room phone to show you which number to dial. A small point but one that should be shown on the phone. The hotel is has a restaurant on the top floor but on one night I was there it was shut for a private party until 22.00. It was a good job I was not hungry then as there was no warning of this in reception in the morning. I suspect many people had to go hungry because of this oversight. So it is a decent hotel only 5-10 minutes away from Amsterdam at a cheaper price but one that needs to up their standards and look at the smaller things that people also want.

Lovely staff and the room was so clean

I am happy about my stay in overall. The first thing that I'm not totally happy, cleaning. There was no problem with linens and towels but the dusts weren't being cleaned properly. The desk was always dusty during my all stay, even though I requested that my room to be cleaned. There was another thing, which wasn't really big problem however I believe there is a ventilation problem in rooms. I stayed two different rooms in the hotel and faced same issue in both of them. If I don't use AC or fan, there is always kind of bed smell in room. I used fan during my all stay and then could prevent it. Still, I don't think the hotel shouldn't have this kind of ventilation problem.

We enjoyed Our stay at Mercure Hotel, Sloterdijk. Our Check-in was done so quickly, the staff at the reception were so nice. The room was very good, with a nice view and on the top floor. Everything was so clean and tidy. Thank you Mercure Hotel, Sloterdijk. We will certainly come back again.

I liked the clean and well-organized hotel at a reasonable rate. Breakfast was included and pretty good. The service people have been friendly and helpful.

Went here as a group of four celebrating a birthday. The hotel staff are extremely helpful and friendly! They decorated the room and provided a special birthday gift for one of the guests and I honestly don’t have a bad word to say. I’ve stayed at this hotel before and it’s the perfect location, one stop away from Amsterdam central with a train also going straight to Schiphol airport. Definitely worth a try if you’re visiting Amsterdam!

Not a satified stay. Facility was a bit dated. The room on the 5th (or 3? cant remember) floor assigned to me was ok, but the next door was too noisy that I can easily hear their conversation. Reception helped to change to the room in floor 7, which is bigger. But this room has strange noise of water pipe above its air conditioner. Bathroom was modern but the other parts of room should be improved or renovated. Corridor was narrow. Reception was a bit understaff at night as several groups of guests in the quene for the only one reception staff. The hotel is sharing the building with the other aparthotel, whitch should be mentioned online. The reception was good and worth a praise. Walking route from the Sloterdijk station on google map was stupid. It is actually 3 to 4 mins between station and the hotel. This hotel is not the best choice in that area.

This hotel is a great choice for a city trip. Great location, tram and trains are in a few minutes walk. City and also airport reached in 10 mins. Staff was friendly. Rooms were clean.

staff are always friendly and food is good

Sleepless night caused by erratic heating in the room - too hot or not The checkout in the morning was a long queue - unbelievable

Friendly employees, always willing to help and make you feel a special guest. New and modern rooms with very good bed and nice bathroom. Beautiful restaurant/bar with nice view and very good food.

Second time staying at this hotel and it didn’t disappoint us. Nice welcoming staff, clean room, and good location.

It was a good stay and the hotel was quite nice but the cleaning wasn’t very good and we didn’t receive new drinks or coffee pads even though we had a privilege room with mini bar inclusive. The breakfast was very tasty.

Good brand new hotel. Close to airport and Amsterdam City Center (both by train in a few minutes). Friendly staff. Modern rooms with huge TV. good experience all together.

The check in and out were fast. Hotel receptionist were helpful and friendly. What really disappointed us was the housekeeping standard. I used the cup for coffee in the morning. Then left the clear coffee and lipstick mark on the cup. When we came back at night, I noticed the cup was put back at the coffee making area without washing. Yes. The same cup without cleaning. Well if the cleaner was too busy to clean the cup, she should let it stay at the same spot, I could have cleaned it myself. She should not put it back to the original spot. Totally disgusting!