Dear Suen W. V. H., Thank you for your kind feedback regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are pleased to hear that you found our location convenient and your room to your satisfaction. We apologize for any inconvenience caused by the road works, as these are often necessary for city improvements beyond our control. We appreciate your understanding and hope to welcome you back in the future. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Hauwa A., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location to be ideal and appreciated the cleanliness of our facilities. It is also gratifying to know that our team was able to assist you effectively. We look forward to welcoming you back on your next visit to Amsterdam. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Guest, Thank you very much for your lovely review and for your excellent rating. We are delighted to hear that you enjoyed your stay, particularly our rooms, convenient location, and the service provided by our team. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your wonderful review and for awarding us a perfect score! We are delighted to hear that you had such a great stay and that you appreciated our convenient location and the friendliness of our team. Your kind words are truly appreciated and will be shared with our colleagues. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you so much for taking the time to share your glowing review following your stay with us. We are delighted to hear that you had a brilliant experience from start to finish! It is wonderful to know that you enjoyed our friendly team, smooth check-in and check-out process, daily housekeeping, comfortable bed, and convenient location near the station. We are also thrilled that you loved our breakfast selection and the views from our restaurant! Receiving a perfect 100/100 rating across all areas means the world to us. Thank you for your top recommendation, and we look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station on your next visit to Amsterdam! Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with your family. We sincerely apologize that your experience did not meet expectations. We understand how frustrating the roadworks and the resulting detour from the train station were during your visit. While these municipal infrastructure works and the surrounding public areas are managed entirely by the local city council and outside of our control, we deeply regret the inconvenience they caused to your arrival and stay. We also take your comments regarding ground-floor foot traffic noise very seriously. Please note that our front desk team is available 24/7, and whenever rooms are available, we are always more than happy to move guests to a higher floor for a quieter experience. Thank you for your feedback, as it helps us identify where we can better assist our guests. We hope to have the opportunity to welcome you back under better circumstances for a much improved and peaceful stay. Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your review following your recent business trip with us. We are delighted to hear that you enjoyed a nice, clean stay, along with our breakfast selection and the 100/100 service from our friendly team. We completely understand your frustration regarding the street construction outside. These infrastructure works are managed by the local municipality and are unfortunately outside of our control, though we hope they will be finalized soon. Regarding your suggestion about complimentary late check-out, we appreciate the feedback; while extended check-outs depend heavily on room availability for arriving guests, we always do our best to accommodate our guests whenever possible. Thank you once again for your visit, and we look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station in the future! Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your review following your recent stay with us. We are pleased to hear that you had a comfortable stay and enjoyed your accommodation, the Wi-Fi, and a smooth check-out process. We also understand your frustration regarding the detour required to reach the train station. Please note that the ongoing roadworks and construction in the surrounding area are being carried out by the municipality and are unfortunately beyond the hotel's control, though we fully realize the inconvenience this causes. Thank you once again for your feedback, and we hope to welcome you back to Mercure Amsterdam Sloterdijk Station for an even seamless experience once the area development is complete! Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you so much for taking the time to share your wonderful feedback following your stay with us. We are thrilled to hear that you had an exceptional stay with your friends and that you were so pleased with our friendly team, cleanliness, and smooth service. Receiving a 100/100 score across so many areas means a lot to us. Thank you for your high recommendation, and we look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station on your next visit to Amsterdam! Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you so much for taking the time to share your wonderful feedback following your stay with us. We are delighted to hear that you had a lovely stay and that you were so impressed with our friendly, helpful team and the quality of our food. Perfect scores across accommodation, cleanliness, and breakfast mean the world to us! Thank you for your high recommendation, and we hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station on your next trip to the city. Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed a comfortable stay, along with our super breakfast selection, very good bathrooms, and the friendly service provided by our team. We have also noted your comment regarding the lighting throughout the hotel. While our design leans towards a modern, warm atmosphere, we appreciate your insight as it helps us find the right balance for overall comfort. Thank you again for your visit, and we look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station in the future! Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for returning to stay with us and for taking the time to share your feedback. As a returning guest, your experience is especially important to us. We are glad to know that you enjoyed our breakfast selection, the smooth check-in and check-out, and the service from our team. However, we are truly sorry to hear that this stay did not live up to your previous visit. We apologize for the inconvenience caused by the loud air conditioning and the ongoing construction work in the surrounding area, as well as your impression of the room lighting and cleanliness. Please rest assured that we have alerted our maintenance team to inspect and service the air conditioning unit immediately. We hope that once the external city development work is complete, we will have the opportunity to restore your confidence in us and provide the great experience you came to expect from your first visit. Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for sharing such a positive review of your recent stay with us. We are delighted to hear that you had a "super" overall experience and gave us a 10/10 recommendation rating. It is fantastic to know that you enjoyed our check-in and check-out process, your accommodation, and the service from our team. We have also taken note of your feedback regarding the Wi-Fi speed. We are continuously working to improve our amenities, and your comments help us focus on where we can enhance the guest experience further. We hope to have the pleasure of welcoming you back on your next trip to Amsterdam! Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your family stay with us. We are delighted to hear that you enjoyed our spacious rooms, comfortable bathrooms, and convenient location near Sloterdijk Station. It is especially pleasing to know that you found our hotel to offer good value for money and a convenient base for exploring Amsterdam and the surrounding area. We also appreciate your understanding regarding the ongoing municipal roadworks in the area. As these works are being carried out by the municipality and are outside the hotel’s control, they may temporarily affect the walking route from Sloterdijk Station. We are pleased, however, that they did not cause any construction noise during your stay. Thank you once again for your kind review. We hope to have the pleasure of welcoming you and your family back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your wonderful feedback and for sharing the details of your stay with us. We are delighted to hear that you enjoyed our convenient location, spacious and well-appointed rooms, and especially your comfortable bed. It is also lovely to know that our team was able to assist you and make your arrival a pleasant experience despite the self-check-in option. We completely understand that some guests prefer a personal welcome rather than using the self-check-in kiosk, and we appreciate you sharing this with us. Our team is always happy to assist personally whenever needed. We are sorry for the inconvenience caused by the ongoing roadworks outside the hotel and the longer route required to reach us. We truly appreciate your understanding. Thank you also for your kind comments regarding our sustainability initiatives, complimentary water, and bottle recycling. We are pleased these details were appreciated. We look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station on your next visit. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Chrysostomos G., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and our personnel polite. However, we regret to learn about the noise issues you experienced during your stay. Your comments will be taken into consideration as we continually strive to enhance our guests' comfort. We appreciate your understanding and hope to welcome you back in the future. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you enjoyed your stay and appreciated the cleanliness of our hotel, the accommodation, and the service provided by our team. We are also grateful for your high recommendation. We are sorry to hear that our breakfast selection did not fully meet your expectations, particularly regarding the choice of cereals, porridge, and fresh fruit. Your comments are valuable to us and will be shared with our breakfast team for consideration. Regarding the hot milk, this can be requested directly from our breakfast team, who will be happy to assist whenever possible. We regret that this option was not made clear to you during your visit. Thank you again for your constructive feedback. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for sharing your feedback following your stay with us. We are delighted to hear that you had a very positive experience and that you particularly appreciated the friendliness and helpfulness of our team, as well as our convenient location and breakfast selection. We are sorry for the inconvenience you experienced with the wheelchair access around the bed. We are pleased that our team was able to assist and arrange a room change during your stay. For future visits, we kindly recommend requesting an accessible room when making your reservation, so that we can ensure the room assigned is best suited to your specific accessibility needs. We also appreciate your valuable suggestion regarding providing clearer information about room dimensions and accessibility. We will certainly take this feedback into consideration. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Zrinka P. V., Thank you for taking the time to share your positive experience at Mercure Amsterdam Sloterdijk Station. We are delighted to hear that you found our location to be perfect for your needs, as it indeed provides convenient access to both the train station and the vibrant city center. It is wonderful to know that you appreciated the comfort and cleanliness of our rooms, as well as the friendliness and helpfulness of our staff. At Mercure, we strive to create a welcoming atmosphere for all our guests, and your feedback reinforces our commitment to providing exceptional service. We understand how important it is for travelers to have a comfortable base from which to explore the city, and we are pleased that our hotel met your expectations in this regard. We look forward to welcoming you back on your next visit to Amsterdam. Should you require any assistance or have specific preferences for your next stay, please do not hesitate to reach out to us. Kind regards, The Mercure Amsterdam Sloterdijk Station Team