Ibis Bangkok Sukhumvit 24 Hotel 3 stars

Customer review rating 4.4/5 288 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Ibis Bangkok Sukhumvit 24
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Hotel extras

  • The hotel is conveniently located 100 m from BTS SkyTrain Phrom Phong station.

  • The hotel is only walking distance from Emporium and EmQuartier.

  • Located near Bangkok's best shopping malls, entertainment centres and attractions.

  • Each room is designed for your comfort and convenience. Stay connected with our free WiFi.

  • The hotel offers great value for money for family, friends and business travellers.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 1 pet up to 10kg is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Ibis Bangkok Sukhumvit 24

5.1 Sukhumvit 24 Road
Klong Tan
Klong Toey
10110
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Check-in from 14h00

Check out up to 12h00

  • BUS NO 12 AND NO 8 : 

  • MRT SUBWAY :  Sukhumvit

  • BTS SKYTRAIN :  Sukhumvit Line Phrom Phong Station

  • By plane

    BKK At 24km / 14.91 miles - Shuttle paying

  • By plane

    DON MUANG DMK At 26km / 16.16 miles - Shuttle paying

  • By car

    EXIT 1 02 At 1.6km / 0.99 miles

  • By train

    BTS PHROM PHONG At 0.1km / 0.06 miles

  • By train

    HUA LAMPHONG At 6.4km / 3.98 miles

GPS :13.729366, 100.569355

Our accommodation(s)

Standard Room with 1 Queen size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room with twin beds

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

THE MARKET RESTAURANT

Type of cuisine: International

The Market is a Contemporary Culinary Restaurant offering delicious local and international cuisine in a relaxed setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI AND BAR

Non contractual photo

Whether you are a hotel guest or a Bangkok resident, the welcoming Deli and Bar at Mercure Bangkok Sukhumvit 24 is a great place to meet and relax in style with family, friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Ibis Bangkok Sukhumvit 24

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

288 reviews

tripadvisor

TripAdvisor Rating 4.0/5

29 reviews

Great location, very bad customer/front-desk service.

Customer review rating 4.4/5

Juan-diego S. Solo - 05/01/2021 Confirmed reviews ALL

As always when in Bangkok I like to stay at the Ibis/Mercure Sukhumvit 24 tower. This time I chose the Ibis knowing that in the hustle and bustle of Christmas I would not be able to make much use of the room and rooftop access of the Mercure. However, I not only stayed at the Ibis my first 2 nights but then I had to extend another 2 nights, and yet another 1 night -for a total of 5 nights- because my Christmas dinner plans changed. I booked these new stays using the Accor app. The first two nights were perfect, but during my second extension -which I had already checked out earlier on- I was not even asked if I could move to another room... I guess they thought I had the keys still? I was not even provided a welcome drink or any ammenity that the Platinum status grants, given that it was late I went to bed. On the second extra check-in I made sure to tell them that I was indeed going to stay in the same room because I had to work from there but if possible I could had perhaps a welcome drink/soda/coffee/Coke anything or at least the basket of fruits that they usually give. The front desk clerk was not sure however her supervisor came and she told me that it was not possible because I had not payed on the app. I told them that is true that I did not pay with the app but that I was there before 6pm, that I very rarely pay with the app and that I always get the same benefits BECAUSE I am a Platinum member. She said that she could not even give me a Coke. I told her she was doing a bad job and perhaps even lying about the policy. Yes, I extended, and like in other Accor hotels in Thailand (Siam, Styles in Old Phuket, and Mercure at Chiang Mai) I always get a proper welcome not a lie about my booking. I mean, if the welcome drink was not given because I did not pay, why then I was given a special rate for the room, the complementary-breakfast and also late-check-out. All those are benefits of a Platinum membership. If the welcome drink/fruits was not possible because I did not pay in advance then why all the other benefits were given? There is no where in the limitations of membership where I can read a clear explanation of this. And, although I think the admin might have try her best the "not payed in advance" reason came like a lie to me. Maybe I am wrong, But even if I am, she did not try to make up for the lack of amenities or welcome drink or anything. Unforeseen extensions in the same hotel after checking out hours before should be treated like new stays or not? Other Accor hotels do that for what I have asked. Why not this one? Or is it just a matter of the local hotel administration? Not sure. But clearly not a nice experience.

Dear Juan Diego S., Thank you for taking the time to share your feedback on your most recent stay. Please accept my sincerest apologies, I am indeed very sorry this stay was not enjoyable as compared to your first two nights. The teams and I firmly believe what you described does not exemplify the level of service you and other guests are accustomed to. We are in the service industry and it is our utmost goal to please and serve our clients, and when we fail, it is very painful to hear. All the points you raised have been shared with our team in order to improve our services and the experiences of our guests. Once again, I truly appreciate your time and constructive feedback, which has allowed us to acknowledge the shortcomings and be able to take appropriate actions. I hope we will have the opportunity to welcome you back on a future visit. With best regards, Farouk Zourdani

Perfect location and good value

Customer review rating 4.4/5

Jaki Couples - 27/12/2020 Confirmed reviews ALL

We love it here - the location is perfect for us. Cross the road to the Emporium and then the skytrain and EM quarter within 5 minutes- lots of places to eat nearby. Staff are very friendly and efficient. 711 just around the corner.

Dear Jaki, Thank you very much for choosing Ibis Bangkok Sukhumvit 24. It was with pleasure to read that you had a pleasant experience while staying with us and I am glad you found our location perfect for your needs. I will share your compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Well located, service can be better than now.

Customer review rating 4.4/5

Chiramate C. Friends - 22/12/2020 Confirmed reviews ALL

This stay I give 8/10 satisfaction rating. The service is just as standard, but if it goes a bit more extras I might be very impressed. I don't blame any service, I just say that if you can improve the capabilities it will be better. I am speaking as a member of ALL, Accor's Loyalty program gold status. There is certainly a lot of expectation.

Dear Chiramate C., Thank you for your loyalty. We very much appreciate your comments regarding your stay at the Ibis Bangkok Sukhumvit 24. It is always worth receiving constructive feedback and compliments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Good stay & Good Service

Customer review rating 4.4/5

Pop Couples - 22/12/2020 Confirmed reviews ALL

Thank you for your service. We're very impressive.

Dear Khun Pop, We very much appreciate your comments regarding your stay at the Ibis Bangkok Sukhumvit 24. I will share your compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back on another occasion. Sincerely, Nikolay Stoyanov General Manager

Well located and good breakfast

Customer review rating 4.4/5

Pimpim Families - 21/12/2020 Confirmed reviews ALL

Overall is good

Dear Pimpim, We very much appreciate your comments regarding your stay at the Ibis Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Location is perfect.

Customer review rating 4.4/5

Anonymous Families - 14/12/2020 Confirmed reviews ALL

Location is perfect. Price is perfect. One minutes walk to Emporium and Phromphong station. The room is small but comfortable. If you just want to choose a place to sleep, I highly recommend this Ibis due to its location and friendly employees. The only flaw is its room soundproof. I can hear the sound from the next room clearly.

Dear Valued guest, Thank you very much for sharing your recent experience with us. We are delighted that you enjoyed our central location and also truly appreciate all the positive comments you had to make. I apologize for the inconvenience with the noise, we could easily relocate you upon a request to a quiet room. We hope to welcome you back to our hotel on your next visit soon. Sincerely, Farouk Zourdani

Good Choice to Stay in BKK

Customer review rating 4.4/5

Anonymous Business - 14/12/2020 Confirmed reviews ALL

Comfortable Stay at Ibis Hotel. Firstly, thank you the management for preparing welcome letter and complimentary fruits as well as well-prepared room. I also admired for the quality food at breakfast that were tasty and appetizing. This hotel demonstrated for good services to elite Accor Plus member guests in term of member recognition.

Dear Valued guest, Thank you so much for taking the time to write such a glowing review, and we are glad you chose us for your stay. We take pride in maintaining and continuously improving the consistency of our services and truly appreciate you sharing your wonderful experience. It gives me great pleasure to share your kind words of appreciation with the entire team, and we are so glad that you had a perfect nights stay with us. It would be our greatest pleasure to welcome you back to our hotel. See you again soon! Sincerely, Farouk Zourdani

Well located, hygiene, good service

Customer review rating 4.4/5

Tanyarat Couples - 07/12/2020 Confirmed reviews ALL

Well located, good for shopping and dining

Dear Tanyarat, There's nothing more rewarding than knowing that one of our guests has had a great experience. That's what we hope for with all of our guests. We are glad that you enjoyed our central location, the cleanliness and the service provided by our dedicated team members. I have shared your feedback with all the team members. Thank you once again and we hope we’ll have the chance to host you – and treat you to another great experience – once again in the future. Sincerely, Farouk Zourdani

clean and well located

Customer review rating 4.4/5

Hiroshi K. Couples - 05/12/2020 Confirmed reviews ALL

Good control at restaurant for Covid. Clean room . Just my PC cannot use with WiFi all the time stay at Ibis Sukhumvit 24. Staff tried to fix but could not. Other hotels my PC has no problem.

Very good price

Customer review rating 4.4/5

Varavadee W. Friends - 03/12/2020 Confirmed reviews ALL

The price was so good and the room was clean and fully equiped with all the nessessary stuff. The breakfast was huge for this price. And the staff was nice.

Dear Varavadee W., Many thanks for this amazing review of your recent stay at Ibis Bangkok Sukhumvit 24. We are glad that you enjoyed your overall experience with us, and we look forward to your next visit soon. Sincerely, Farouk Zourdani

Good location, Nice & clean room, Low quality breakfast

Customer review rating 4.4/5

James Solo - 02/12/2020 Confirmed reviews ALL

Fast service, Hotel Location is easy to access, Room is clean and nice, Having essential amenities but quality and taste of breakfast is soso

Dear James, Thank you for your review! We appreciate you sharing your experience of your stay with us. While we are delighted that you enjoyed the convenient location of our hotel and the overall room facilities, we are saddened to learn that several other aspects of your stay were not up to your expectations. Please do accept our apologies for the inconvenience we have caused. We do appreciate our guest’s feedback and we take each words seriously. Rest assured I have shared your feedback with the concerned department head for the improvement. We thank you once again for the feedback and hope for the opportunity to welcome you back again in the near future. Sincerely, Farouk Zourdani

Good Location

Customer review rating 4.4/5

Thanon R. Couples - 30/11/2020 Confirmed reviews ALL

Good location, nearby mass rapid transit of Bangkok & business center

Dear Thanon R., Thank you very much for your kind review of Ibis Bangkok Sukhumvit 24. We are indeed centrally located with major shopping centers around and with easy access to Bangkok's sky train system. We are thrilled to learn that you had a wonderful experience with us. Thank you very much once again for the review, and we hope to welcome you back soon! Sincerely, Farouk Zourdani

Simple, comfortable, quiet room. Hotel just around 100 metres away from Prompong MRT station

Customer review rating 4.4/5

Anonymous Solo - 26/11/2020 Confirmed reviews ALL

I stayed several nights at this hotel because of the location and attractive offer due to covid situation. The lobby bar operates from 6 am which is very convenient. Only one suggestion: the towels should not be placed under the sink; I think they are easily contaminated. An overhead rack would be better.

Good staff

Customer review rating 4.4/5

Jutatip Solo - 24/11/2020 Confirmed reviews ALL

It was rain and i stuck for almost hour .The staff take me to the emporuim, I'm so impressed with his service mind.

Dear Khun Jutatip , We very much appreciate your comments regarding your stay at the Ibis Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Well located and allowed to stay with our pet

Customer review rating 4.4/5

Minako Couples - 20/11/2020 Confirmed reviews ALL

We were specifically looking for a hotel which allows us to stay with our cat. We will go and stay other ibis with our cat again.

Dear Minako B., Thank you for choosing to stay with us and for the review. We are glad that you enjoyed your stay and we can't wait to welcome you back soon! Sincerely, Farouk Zourdani

Pleasant stay.

Customer review rating 4.4/5

Howard F. Solo - 17/11/2020 Confirmed reviews ALL

Everything fine. One problem reported in bathroom. Sink plug stuck. Hotel maintenance sorted out the issue. Recommendation: It might be an idea to have a general news channel on the TV menu eg CNN.

Dear valued guest, We very much appreciate your comments regarding your stay at the Ibis Bangkok Sukhumvit 24. I am glad that your experience was according to your standard and that the small technical issue was quickly solved by our team.. As for your comments on TV channels, apart from CNN which unfortunately is not in our supplier's list, we do provide other options such as Channel News Asia, NHK World, Euro News, RT and France 24. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

GreatLocation opposite of tne Emporium ShoppingMall

Customer review rating 4.4/5

Bhatchanawan Families - 16/11/2020 Confirmed reviews ALL

We have got Great Experiences with the Ibis Sukhumvit 24,with your excellent location,Very good Service, &the breakfast is Great, Lovely Hotel across the Street to the Emporium&the Emquartier Shopping Mall ,convenient to go around in Bangkok ,Will definitely be back again in the near future,

Dear Khun Bhatchanawan , We very much appreciate your comments regarding your stay at the Ibis Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Well located with very comfy bed

Customer review rating 4.4/5

M. Couples - 14/11/2020 Confirmed reviews ALL

Good location, near by the skytrain and department stores. The room was very clean and the bed was very comfortable. But the air con in the room was not in the good condition. I tried to adjust the temperature to the lowest temp. and waited about an hour but it still hot. Then I called to inform reception about this then Eng. came to check immediately and found that I have to move the room. The lady at reception solved this problem so fast by prepared a new room for me and sent bellman to give us a new room key. I would like to compliment your team about this, please forward this to all of them. One thing that I would like to comment upon check in reception should inform more information than only tell the guest for room number.

Dear M, Thank you for taking the time to share your feedback about your recent stay with us. It is with sincere regret that we have noted your dissatisfaction with the air condition in the room and the check-in and have shared this already with the concerned department for immediate rectification. Please accept our apologies for any inconvenience caused. On the contrary, we are fascinated by the kind feedback, particularly about the services you experienced in each area. It is a pleasure to pass on your kind words of appreciation to the team, as I know how much they love to learn how our guests enjoyed their stay. We hope to have a chance to welcome you back again at Ibis Bangkok Sukhumvit 24. Sincerely, Farouk Zourdani

Good location but bad water drain in toilet

Customer review rating 4.4/5

Anonymous Solo - 04/11/2020 Confirmed reviews ALL

Good location, clean room but bad water drain in toilet.

Dear Valued guest, Thank you for your review! We appreciate you sharing your experience of your stay with us. While we are delighted that you enjoyed the convenient location of our hotel, we are saddened to learn that several other aspects of your stay were not up to your expectations. Please do accept our apologies for the inconvenience we have caused. We do appreciate our guest’s feedback and we take each words seriously. Rest assured I have shared your feedback with the concerned department head for the improvement. We thank you once again for the feedback and hope for the opportunity to welcome you back again in the near future. Sincerely, Farouk Zourdani

Comfortable, good service, good location

Customer review rating 4.4/5

June Couples - 04/11/2020 Confirmed reviews ALL

I had a great experience in this hotel through my stay. The room is little bit small but fits for two people. Everything is clean and new. The location is the best in Sukhumvit 24, just 150 meters from bts and the shopping mall. Easy to find convenient store and good restaurants. Also we walked to the opposite side to have good Japanese meals and found a good Japanese supermarket in soi 33/1. The staff is kind and smiley. I am so happy spending five nights here and I will definitely get back to this hotel again next time.

Dear June, Thank you for your recent visit and for leaving a wonderful comment. During times like these we value such reviews even more so. We are delighted that you enjoyed our central location and truly appreciate all the positive comments you had to make. I have passed along your kudos to the entire team members. It would be our greatest pleasure to welcome you back to our hotel. See you again soon! Sincerely, Farouk Zourdani

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