Ibis Bangkok Sukhumvit 24

Customer review rating (ALL Rating) 4.5/5 251 reviews

Hotel extras

  • The hotel is conveniently located 100 m from BTS SkyTrain Phrom Phong station.

  • The hotel is only walking distance from Emporium and EmQuartier.

  • Located near Bangkok's best shopping malls, entertainment centres and attractions.

  • Each room is designed for your comfort and convenience. Stay connected with our free WiFi.

  • The hotel offers great value for money for family, friends and business travellers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Ibis Bangkok Sukhumvit 24

5.1 Sukhumvit 24 Road, Klong Tan, Klong Toey
10110 BANGKOK
Thailand

GPS:13.729366, 100.569355

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

THE MARKET RESTAURANT

Non contractual photo

All-you-can-eat breakfast buffet ibis breakfast is our signature breakfast buffet served in The Market restaurant. It combines international, Asian and Thai cuisine.

Our accommodation(s)

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  251 reviews

TripAdvisor Rating  4.0/5  68 reviews

Exceptional Stay

Customer review rating 5.0/5

M. A. Business - Confirmed reviews ALL

I stay at the IBIS Sukumvit 24 frequently. It has always been an exceptional experience from the start to the start to the finish. The check in staff are super friendly and go out of their way to make you feel welcome and accomodate any special requests and needs. Rooms are clean and comfertable with a good view of the bangkok skyline. Break fast spread is really good catering to a wide palate and restaurant staff are attentive and friendly. Hotel is very well located with emporium and emquartier malls just across the hotel and the BTS sky train station just a 3-5 min walk from the hotel. Overall its a great place to stay and the hotel staff make the whole experience extraordinary. Highly recommended for both business and leisure travellers.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Ibis Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedrix Cornet Executive Assistant Manager

Good value

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Great location. Ok room. Nice breakfast.

Dear Khun S., Thank you for taking the time to tell us about your experience at the Ibis Bangkok Sukhumvit 24. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedrix Cornet Executive Assistant Manager

well located, but cleanliness is suspect..water clogged up in the shower

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

moderate...water clogging in the shower needs attention...TV too European centric..more Asian channels please

Dear Mr O., Thank you for taking the time to tell us about your experience at the Ibis Bangkok Sukhumvit 24. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The hair dryer is found on the drawer on top of the minibar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedrix Cornet Executive Assistant Manager

Don't expect to much and should be happy and double check everything before commiting

TripAdvisor rating 3.0/5

radz74 Solo travel - TripAdvisor review

This is an edit to an earlier 1 star review because i feel I focused to much on a negative experience and ignored many good points. I've stayed here 5 times in the last 2 months and generally the stays were very good with very friendly and helpful staff, clean basic rooms, a great location and a very safe hotel. My bad experience occurred where I had previously emailed the hotel to confirm I would receive free breakfast and platinum benefits and been told yes only to have them declined at checkin. After I spoke to the manager he held firm on the refusal as following the terms and conditions and disregarded correspondence I'd had with the hotel. I thought this was worth a 1 star rating but want to take the positive experiences also into consideration. It seems the costly misunderstanding can happen here so extreme caution needs to be paid and conversations even if in writing don't seem to mean anything to management. Something similiar but much more minor happened when I was told by staff of the 2 for 1 cocktail promo. I went to the bar during the time and said I was there for the 2 for 1 promo and ordered 2 coffee cocktails. When time came to pay I was billed for both and queried it. I was told coffee cocktails were excluded as written in the terms and conditions. Well I hadn't read the fine print because everything I thought had been clear conversations with staff but just paid double and left. This was another example though of being misinformed by staff and it costing me so take care.

Dear Radz74, We very much appreciate your comments regarding your stay at Mercure Ibis Bangkok Sukhumvit 24, and for taking the time to write this review. Thank you for reconsidering your review and mentioning the bright side of your experience as well. Yes, it's unique situation in central Bangkok makes the hotel perfectly placed to enjoy the very best of what Bangkok has to offer and thank you for praising the friendliness of our staff. We have taken note of your comment in the bar for consideration, and I believe you are referring to the Happy hour promotion of buy 1 get 1 free. Sadly, the coffee cocktails are not included in this offer. Please accept my apologies for the inconvenience which it may has caused. We have already taken measure to prevent such occurrence. Radz74, once again thank you for your reconsideration and I hope that this occasion does not prevent you from visiting us again in the future. We look forward to welcoming you back to the hotel. Yours sincerely, Cedrix Cornet Executive Assistant Manager

Pleasant

Customer review rating 4.0/5

Roger Solo - Confirmed reviews ALL

From check in to late checkout the staff could not of been more helpful. Breakfast was excellent and the hotel is well located for getting around.

Dear Mr P., We very much appreciate your comments regarding your stay at the Ibis Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedrix Cornet Executive Assistant Manager

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Other web-users rate our hotel

  • 959 reviews 9.8/10 Location
  • 802 reviews 6.2/10 Room
  • 492 reviews 7.8/10 Service
  • 21 reviews 8.1/10 WiFi
  • 428 reviews 3.4/10 Comfort
  • 363 reviews 8.7/10 Cleanliness
  • 196 reviews 8.5/10 Breakfast
  • 160 reviews 7.4/10 Amenities

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