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Mercure Bangkok Sukhumvit 24 4 stars

Customer review rating (ALL Rating) 4.6/5 565 reviews

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Mercure Bangkok Sukhumvit 24
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+ 21 Services

Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only walking distance from the palatial malls of Emporium and EmQuartier.

  • Vue Bar rooftop on level 29 offers delicious food & drinks with fabulous view of Bangkok.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24
Khlong Tan
Klong Toey
10110 bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Check-in from 14h00

Check out up to 12h00

  • BUS NO 12 NO 8: 

  • MRT:  Asok

  • BTS SKYTRAIN:  Sukhumvit Line Phrom Phong Station

  • By plane

    BKK At 24km / 14.91 miles - Shuttle paying

  • By plane

    DON MUANG DMK At 26km / 16.16 miles - Shuttle paying

  • By car

    EXIT 1 02 At 1.3km / 0.81 miles

  • By train

    BTS PHROM PHONG At 0.1km / 0.06 miles

  • By train

    HUA LAMPHONG At 6.4km / 3.98 miles

GPS:13.729386, 100.569332

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

All rooms have modern décor inspired by the fashionable EM District. Each room features a USB socket charger, in room safe, refrigerator, tea and coffee making facilities and city views. Executive Room guests enjoy complimentary Executive Lounge access.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 73 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Bangkok Sukhumvit 24

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

565 reviews

TripAdvisor Rating 4.5/5

74 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great quality

Customer review rating 5.0/5

Gils Solo - 21/12/2021 Confirmed reviews ALL

Price is more than worth the accommodation. The bed, amenities and the hotel itself are in all condition. No complaints or whatsoever during my stay. Bed is very comfortable and I like how the interior looks elegant despite being a midscale hotel.

Dear Gils, Thank you so much for such an amazing review about your recent stay with us at the Mercure Bangkok Sukhumvit 24. We are pleased that you had a superb stay experience with us. Thank you also for your great review of our bedding. We hope to have the pleasure of welcoming you back again soon. Stay healthy, stay safe. Sincerely, Farouk Zourdani

Fantastic hard product, value for money, kind staff too. No hesitation coming back in future

Customer review rating 5.0/5

Lky Families - 19/12/2021 Confirmed reviews ALL

Everything met expectations and above. As an ALL Platinum member, I'm referencing how the hotel compares with the other hotels in the Mercure (and Novotel) comparable brand stables. Top attractive feature is... You can hardly get any closer to the Emporium and Emquartier shopping district (unless staying within at Emporium Suites)

Dear LKY, There's nothing more rewarding than knowing that one of our ALL members has had a such seamless experience at our hotel. That is what we hope for with all of our guests, and it is our greatest pleasure when it happens. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby, and we are glad that you were able to benefit from it. Thank you once, and we certainly are looking forward to welcoming you back for another perfect stay soon. Sincerely, Farouk Zourdani

Good for a short stay

Customer review rating 4.0/5

Cuti-cuti Business - 17/12/2021 Confirmed reviews ALL

Good location. Comfortable stay. Nice breakfast for a short stay. Only has 1 restaurant so not much choices of in-house dining.

Dear Cuti-Cuti, Thank you for taking the time to share your experience following your recent stay with us. We are glad to know that you thoroughly enjoyed your stay with us and we look forward to welcoming you back soon! Sincerely, Farouk Zourdani

Brief stay

Customer review rating 4.0/5

Robert T. Solo - 12/12/2021 Confirmed reviews ALL

Room was good, hotel quiet, 29 floor service very slow

Dear Robert T., Thank you for staying with us and for the feedback. We are glad that you enjoyed your stay and our room. On the contrary, I'm sorry to learn that the rooftop were not up to your expectations. Rest assured, I have shared your feedback with our F&B manager for immediate improvement. Thank you once again and we all are looking forward to the possibility of welcoming you back to our hotel in the not too distant future. Sincerely, Farouk Zourdani

Good stay, well located, great breakfast line

Customer review rating 4.5/5

Vasu Business - 12/12/2021 Confirmed reviews ALL

Stayed there for work. Internet did not disconnect, the staff were friendly as well. Had a great time there

Dear Vasu, Many thanks for having taken the time to share your wonderful feedback about your recent stay at Mercure Bangkok Sukhumvit 24. We are glad that you enjoyed your experience at our hotel. I am very proud to hear that you find our service excellent. I will certainly share this positive feedback with the team. We look forward to hopefully welcoming you back again soon. Sincerely, Farouk Zourdani

Lovely slumber bed with clean fresh air conditioning

Customer review rating 4.5/5

Mercure S. W. Solo - 07/12/2021 Confirmed reviews ALL

Every things put in the shoes of guest Minds lovely breakfast meal ,,,awesomes facility in Mercure standards.

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Good location, cleanliness

Customer review rating 4.0/5

Vararat P. Families - 17/11/2021 Confirmed reviews ALL

Feel good, good location, room is new and clean

Dear Khun Vararat P., Thank you for your loyalty. We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also note that your comments on our service at the lobby bar are being addressed with the concerned staff for improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Good stay

Customer review rating 4.5/5

P. S. Families - 01/11/2021 Confirmed reviews ALL

Nice staff, Good breakfast, comfortable room

Dear P. S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Warm welcome from staff

Customer review rating 5.0/5

Waikoon W. Couples - 19/10/2021 Confirmed reviews ALL

Warm welcome from staff, exellence service. Delecious breakfast with variety of food made us perfect start of the day.

Dear Waikoon W., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Pleasant Stay

Customer review rating 4.5/5

Graphfico Solo - 16/10/2021 Confirmed reviews ALL

I stayed here a lot of time. I feel like a home every time that I stayed. Every staffs are very helpful , service mind and friendly. My room number 2611 was blocked view by a building a little bit. Breakfast buffet is very delicious and variety of choice.

Dear Graphfico, Thank you so much for such an amazing review about your recent stay with us at the Mercure Bangkok Sukhumvit 24. We are over the moon that you had such a wonderful experience throughout. We indeed aspire to be a place to call home for our guests and make their travel experiences effortless and memorable. We couldn't be happier reading your lovely feedback. I have personally shared your kind words of appreciation with our Front office Manager Khun Guantalee and the rest of the team members. We hope to have the pleasure of welcoming you back again soon. Stay healthy, stay safe. Sincerely, Farouk Zourdani

Good stay for weekend

Customer review rating 4.5/5

Kp Couples - 13/10/2021 Confirmed reviews ALL

The room and facilities were clean and well-managed for pandemic situation. The breakfast was good.

Dear KP, We truly appreciate you sharing your wonderful experience here and will definitely pass along all your delightful remarks to the entire team. Cleanliness and hygiene are indeed vital during times like this. It is our top priority, and we stringently follow all the hygiene measures that we have put in place, and we couldn't be happier that you experienced the same. We hope to have the pleasure of welcoming you back again soon. Stay healthy, stay safe. Sincerely, Farouk Zourdani

value deal. value price. well located. world standard. nice and friendly staffs.

Customer review rating 4.0/5

Talnpatcha Business - 07/10/2021 Confirmed reviews ALL

The location is really wonderful, only 200 metres walking to get the emporium shopping mall, and the emquatier is opposit, as well as BTS Station. The breakfast in the morning is super enjoy, delicious and too various. For me, it is the best value hotel in the Bangkok.

Dear Khun Talnpatcha, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It was with pleasure to receive your positive feedback. I will share your compliments on our service and breakfast in particular with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Nikolay Stoyanov General Manager

Good location and price

Customer review rating 5.0/5

Anonymous Friends - 06/10/2021 Confirmed reviews ALL

The staycation with my friend was good. Comfy room. We can work together in the room. If wifi is a bit faster would be perfect. I wish TV can be linked to Macbook so we can watch our preferred movie in a bigger screen but that’s ok!

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our TV sets offer HDMI ports and cables can be borrowed from reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Good Place but Not a Hospitable Services

TripAdvisor rating 3.0/5

Anusorn S 21/07/2021 TripAdvisor review

After a wonderful time in Mercure Madrid, I love to try the place in other countries. Once I got the opportunity, there’s always a problem one after the other. First less service mind if you did not book directly from the staffs. Next with covid situation, every facilities closed but not even bother to help with cutlery or to warm the delivery foods that guest had to order since the inability to wandering off. Then the breakfast, taste was acceptable but bland and the portion or choices were poor

Dear valued guest, Thank you for choosing Mercure Bangkok Sukhumvit and I am sorry we could not live up to your expectations. As addressed to all guests staying, following the stringent measures and lock down by the Thai government, all food and beverage outlets of the hotel were being closed with limited manning and shifts available until further notice. For the mentioned above reasons and to reinforce our hygiene, our breakfast is organized with take away boxes and disposable cutlery. I hope that explains the measures taken and thank you for your understanding. We are looking forward to the easing of the restrictions and re-availing all of our services in the near future. Sincerely, Nikolay Stoyanov General Manager

Happy

TripAdvisor rating 5.0/5

ohm008 17/04/2021 TripAdvisor review

The hotel is located in the center of the city with easy access.Staff are very attentive. Kids love it and room is clean. During breakfast, staff are very helpful. Swimming pool is located on the rooftop. Nice view with a bar on the top Suitable for family vacations.

Dear ohm008, Thank you so much for your wonderful review. We are glad that you enjoyed your stay with us. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are thrilled that you enjoyed the cleanliness of room. We couldn't agree more about the Swimming pool and Vue bar on the rooftop. Enjoying the drink with the amazing view at the rooftop, especially during sunset, gives me inner peace personally. The entire team is delighted to read your kind words on this platform. Thank you again for taking the time to write to us about your experience, and we look forward to welcoming you back soon. Sincerely, Farouk Zourdani

clean room good service and good breakfast

TripAdvisor rating 5.0/5

pjizuru 14/03/2021 TripAdvisor review

Mercure Bangkok Sukhumvit 24 have a nice location very near BTS Sky train and Emporium department store.I stay here for 4 night the room very clean every day and staff very nice. Don't miss to eat breakfast it very excellent

Dear pjizuru, What a great compliment! We very much appreciate your positive review and thanks for having shared it with the TripAdvisor community. We are pleased to learn of your relaxed stay and outstanding breakfast experiences, along with the friendly service, we are also elated that you thoroughly enjoyed the cleanliness of the room. I have passed your appreciation along to our very dedicated team. Thank you again for taking the time to write about your experience, and we look forward to welcoming you back soon! Sincerely, Farouk Zourdani

Good location

TripAdvisor rating 5.0/5

sattaya2021 23/02/2021 TripAdvisor review

This is my first time staying at this hotel in Thailand. I feel no different from a Mercure hotel overseas branch. I am impressed with the following services: 1. Accor call center that gives good advice 2. The staff are welcoming and friendly. 3. Comfortable place, easy to travel. 4. Good atmosphere, beautiful decoration 5. The room is clean and safe.

Dear sattaya2021, Thank you very much for your recent stay with us and for taking the time to tell us about your experience at Mercure Bangkok Sukhumvit 24. It was delighting to read that you were impressed by our facilities and location. Also your compliments on the professional service and friendly attitude of our employees will be shared with our team for their recognition. Once again, I appreciate your feedback and we are looking forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Perfect location, outstanding view

TripAdvisor rating 5.0/5

rickyo609 29/11/2020 TripAdvisor review

The hotel is located a few steps to near BTS Phrom Phong. It is a new property with a roof top pool and gym. The view is very nice among the other buildings. Design of the room is ok, we feeel very confortavle. Breakfast is good as well as service

Dear rickyo609, Thank you very much for taking the time to write this very positive review regarding your recent stay with us. We were thrilled to read that you enjoyed your experience at Mercure Bangkok Sukhumvit 24 so much and truly appreciate all the positive comments you had to make. I have passed along your kudos to the entire team members. Thank you again for sharing this with us. We hope to see you on many future occasions! Sincerely, Farouk Zourdani

Professional and Clean

TripAdvisor rating 5.0/5

ceditschi Business - 29/10/2020 TripAdvisor review

I stayed over for 2 nights for a quick business trip in BKK. Great Location, just 1 minute walk to the BTS and great service as expected. Friendly Staff, especially the lady at the pool bar who also served during BF on our last day.

Dear ceditschi, Thank you very much for taking the time to write this very positive review regarding your recent stay with us. We are indeed centrally located surrounded by major shopping malls, the city's bustling night life and easy access to the BTS sky train stations. We are glad that you liked it. I have passed along your kudos to the entire team members. We hope to welcome you back again for another delightful experience soon. Sincerely, Farouk Zourdani

Nice rooms, new hotel, superb location, some hiccups

TripAdvisor rating 3.0/5

khunari Couples - 12/08/2020 TripAdvisor review

Nice rooms, new hotel, superb location, some hiccups - like the elevators did not work for some time when we were up on 26th floor (and at least one of them was always under maintenance), so that was not so nice. I fully understand these are corona times, but the breakfast (service) could be greatly improved. The selection is WAY under the four stars standard. The available "buffet" selection was either minuscule at the warm stations and empty very soon, or the exactly same fruit/two sausages/cheese every morning. Unfortunately, on the second morning the staff forgot my egg order and did not even take my husband´s. A pity, as the hotel was quite empty...

Dear khunari, I would like to thank you for choosing Mercure Bangkok Sukhumvit 24 and for your stay with us. It was with delight to read that you found our facilities of a great value and the location suitable for your needs. On the contrary, please accept my apologies for the issues experienced. Regardless of the situation, we are committed to provide the service responding to our standards and I am assuring you that we will take the necessary measures to address this shortfall and improve. Thank you again for your valuable feedback and I hope that this instance would not prevent you from visiting us again in the future. Sincerely, Nikolay Stoyanov General Manager

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