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Mercure Bangkok Sukhumvit 24 4 stars

Customer review rating 4.3/5 82 reviews
Mercure Bangkok Sukhumvit 24
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Room 1

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Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only walking distance from the palatial malls of Emporium and EmQuartier.

  • The hotel is located in Phrom Phong, the city's most fashionable district.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchangePaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24
Khlong Tan, Klongtoey,
Bangkok,Thailand
10110
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS NO 12 NO 8 :  

  • MRT :   Asok

  • BTS SKYTRAIN :   Sukhumvit Line Phrom Pong Station

  • By plane

    BKK At 24km / 14.91 miles - Shuttle paying

  • By plane

    DON MUANG DMK At 26km / 16.16 miles - Shuttle paying

  • By car

    EXIT 1 02 At 1.3km / 0.81 miles

  • By train

    BTS PHROM PHONG At 0.1km / 0.06 miles

  • By train

    HUA LAMPHONG At 6.4km / 3.98 miles

GPS :13.729386, 100.569332

Our accommodations

All rooms have modern décor inspired by the fashionable EM District. Each room features a USB socket charger, in room safe, refrigerator, tea and coffee making facilities and city views. Executive Room guests enjoy complimentary Executive Lounge access.

Accessible room

Superior Rooms, 1 King Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 26m²
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Superior Rooms, 2 Single beds

  • Max. number of persons: 3
  • Area: From 26m²
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room, 1 King Bed, City View

  • Max. number of persons: 3
  • Area: From 26m²
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room, 2 Single Beds, City View

  • Max. number of persons: 3
  • Area: From 26m²
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Suite, 1 King Bed, City View

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

THE MARKET RESTAURANT

Type of cuisine: International

The Market Restaurant offers guests a Contemporary Culinary experience. Enjoy local and international cuisines in a relaxed setting. The perfect place to refuel and recharge before or after a busy day.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI AND BAR

Photo non contractuelle / Strictly non binding

Whether you are a hotel guest or a Bangkok resident, the welcoming Deli and Bar at Mercure Bangkok Sukhumvit 24 is a great place to meet and relax in style with family, friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VUE BAR

Photo non contractuelle / Strictly non binding

Vue Bar on level 29 offers delicious drinks and fabulous cityscape views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 73 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Bangkok Sukhumvit 24

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

82 reviews

tripadvisor

TripAdvisor Rating 4.0/5

30 reviews

Good stay

Customer review rating 4.3/5

Y. Families - 12/02/2020 Confirmed reviews ALL

Nice staff. Very good service

Dear Y., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I was delighted to read your feedback on your recent stay with us. Your compliments on our service will be shared with our team for their encouragement. Thank you again for sharing your experience, and we looking forward to your next visit. Sincerely, Nikolay Stoyanov General Manager

Exelent

Customer review rating 4.3/5

Anonymous Friends - 11/02/2020 Confirmed reviews ALL

Exelent everything. Stuff, roim, breakfast,,,

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Reasonable price

Customer review rating 4.3/5

Coco Families - 11/02/2020 Confirmed reviews ALL

Housekeeping not good enough, my booking is for 3 Adult stay in same room for 3 nights , however, all the refill products only refill for 2 persons.

Dear Coco, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I am sorry that we fail in some areas of service. Please note that your comments of amenities refill in your guest room have been addressed with the team for improvements and I hope that you can give us another opportunity in the near future. Sincerely, Nikolay Stoyanov General Manager

good location, quiet and comfortable bed.

Customer review rating 4.3/5

E T. Families - 11/02/2020 Confirmed reviews ALL

Overall good experience, staff are very pleasant and friendly and helpful.

Dear E T., Thank you for your recent stay at Mercure Bangkok Sukhumvit 24. I am glad that you had a pleasant experience with us and thank you for your nice words on the efforts of our team. We are looking forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Good location

Customer review rating 4.3/5

Cynthia L. Families - 09/02/2020 Confirmed reviews ALL

It was a nice experience to stay at Mercure Soi24, the location was great, and the staff were always with a grin on their face. However its shower was a disappointment, I have experienced cold and hot showers, and it takes a period of time to get the water heated up. The room was fine, bigger than what I have seen online, but my parents room were filled with rotten food smell since day 1, hopefully the hotel would steam clean their carpets from time to time.

Dear Cynthia L., We very much appreciate your comments regarding your experience at the Mercure Bangkok Sukhumvit 24. I am glad that in overall you had a nice stay with us. I appreciate your compliments on our staff service attitude. Note that your commends will be shared with our team. ON the contrary, I am sorry for the technical issues in your room. We are aware of the specific cause of the water temperature fluctuation as well as the drain odor, and currently working on the solution. Thank you again for your feedback and we are looking forward to welcoming you back on another occasion. Sincerely, Nikolay Stoyanov General Manager

nice location

Customer review rating 4.3/5

Tim Y. Couples - 08/02/2020 Confirmed reviews ALL

good service, nice breakfast, but washroom have bad smell, from those drainage channel

Dear TIM Y., Thank you for taking the time to share your feedback. We are glad that you enjoyed the service from our team members, the breakfast, and the location was convenient for you. I have taken a very good note of your feedback in regards to the washroom and have shared with the concerned team for the future improvement. Thank you once again and we all are looking forward to the possibility of welcoming you back to our hotel in the not too distant future. Sincerely, Farouk Zourdani Executive Assistant Manager

Well located, new well equipped hotel

Customer review rating 4.3/5

Helmut A. Solo - 08/02/2020 Confirmed reviews ALL

The location of the hotel is great. Very close to the prestigious shopping mall and restaurants. The hotel was brand new, the employees are fantastic and so was the breakfast.

Dear Helmut A., Thank you for taking the time to share your feedback. We are indeed centrally located surrounded by major shopping malls, the city's bustling night life and easy access to the BTS sky train stations. We are glad that you liked it. I have relayed your kudos with the entire team. Thank you once again and we all are looking forward to the possibility of welcoming you back to our hotel in the not too distant future. Sincerely, Farouk Zourdani Executive Assistant Manager
Customer review rating 4.3/5

S Business - 05/02/2020 Confirmed reviews ALL

on january 26, 2020 we checked into Mercure at sukhomvit 24 and experienced room 2604 awfully and unpleasantly smelted right as soon as we opened the door. after 20-30 minutes we asked a housekeeper about the smelt and told her that we can not sleep with awful smelt. We had to go downstairs to report to the service desk and got changed to another room. Why this kind of situation didn't get to report , why the guess has to deal with this kind of situation. Showing a lack of respect, courtesy, impolite and a deeply disrespectful attitude towards the guess

Dear S, We would like to thank you for taking the time to share your feedback regarding your most recent stay with us. We are appreciative of your comments and naturally disappointed you were not satisfied with your experience. Providing our guests with the best possible service and to customize each of their stays with us is a continued goal for all of us here at Mercure Bangkok Sukhumvit 24. I shall ensure that your constructive feedback is shared with the teams concerned and the necessary action is being taken. We do hope we have the opportunity to serve you again in the future. Respectfully yours, Farouk Zourdani Executive Assistant Manager
Customer review rating 4.3/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

good services and friendly staff

the location is very convenient and the staff is very polite and helpful.

Customer review rating 4.3/5

Ec Solo - 04/02/2020 Confirmed reviews ALL

please provide more basic amenities such as toothbrush and slipper to guests

Great hotel in great spot !

Customer review rating 4.3/5

V. T. Solo - 04/02/2020 Confirmed reviews ALL

This is definitely a hotel I will go back too for my future Bangkok visit . After hopping around Bkk for 4 years as an Accor member . Best of the best ; 7-11 right at the doorstep . Bts just afew steps away . Emporium opposite hv a big supermarket. All the daily necessities you need . I’m always there for the salad bar . A big food court as with a variety of local & international delicacies. Around the hotel are many good food too .. The jap restaurant just opp served up Super good jap cuisine at very reasonable price . But menu in jap . Usually packed during dinner . The location is is accessible to anything & everything you wanna do / go in Bkk . Hotel is clean & new . Staffs are friendly and very cheerful. Highly recommended to stay in Bkk .

Great service in a great location

Customer review rating 4.3/5

Jeremy W. Families - 04/02/2020 Confirmed reviews ALL

Has a wonderful stay as always at an Accor group hotel. Woorapong was especially helpful in so many ways to us and is a credit to the brand.

Excellent location, courteous & efficient staff

Customer review rating 4.3/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

advised by friends who stayed, this was new hotel. Spotless as expected. Pity no lounge as sitting in the lobby is not that pleasant. Market place outside at night -nice touch / treat but limited availability of 'street" food.

Dear valued guest, Thank you for your feedback on your recent stay at Mercure Bangkok Sukhumvit 24. It was delighting to read that the service provided by our staff exceeded your expectations. Your compliments will be shared with our team for their encouragement and we are looking forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Good location, new hotel

Customer review rating 4.3/5

K. Couples - 03/02/2020 Confirmed reviews ALL

Good & polite services in reception, housekeeping need training again, bad experience in pool because I saw a KOREAN didn't shower first when arrived at swimming pool and wear T-shirt and pant jumped into the pool then wash face and his neck!!!!!!! TERRIBLE!!!! So I suggest have some indication in the pool. Example: wear swimsuit, shower first....ETC

Well located, convenient and new hotel

Customer review rating 4.3/5

K Solo - 03/02/2020 Confirmed reviews ALL

Hotel is 5-10 mins walk to major shopping malls and sky train. 7-11 convenient shop and mini night market are just downstairs of the hotel which is very convenient for me to get food and items. Hotel is very new so it is quite clean. Price is not too expensive but not cheap. It is better if slippers to wear inside the room and amenities are provided. The only thing is house keeping seemed so busy to miss out to make up my room. Apart from that, it was very good stay at the hotel and hope to keep the same standard all the time. I will definitely come back and stay.

Good location, everything looks new

Customer review rating 4.3/5

Wei Families - 02/02/2020 Confirmed reviews ALL

Convenient in a good location. Fair breakfast with good enough selection. Staff are helpful and courteous.

Dear Wei, Thank you for your review. We are glad that you enjoyed the location, the service provided by our dedicated team. We very much appreciate your candor and we take each guest comments by heart from kudos to areas where improvements can be made. As for the guest amenities in our guest rooms, I am assuring you these are according to our standards. However on request we can deliver the required amenities. We hope to welcome you back to our hotel on your next visit to Bangkok. Sincerely, Farouk Zourdani Executive Assistant Manager

Convenient!

Customer review rating 4.3/5

Anonymous Families - 30/01/2020 Confirmed reviews ALL

Easy access by BTS, room size and decoration are okay, restaurant food and service are fair, swimming pool nice view, but gym house close too early at 22:00!

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It was great to read that in overall you enjoyed your stay with us and found our location suitable for your needs. Your comments on our breakfast are well noted and will be considered for improvements. Thank you again for sharing your experience, and we look forward to welcoming you back kin the near future. Sincerely, Nikolay Stoyanov General Manager

Well located

Customer review rating 4.3/5

Loh Y. K. Friends - 30/01/2020 Confirmed reviews ALL

Air-con when high very noise. Water heater not easy to adjust

Dear Loh Yoek K., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I am glad that in overall you enjoyed your stay with us. Your comments on the AC and hot water mixer will be checked for your room and adjusted accordingly. I am sorry for the inconvenience in this regards. Thank you again for sharing your experience, and we look forward to welcome you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Low quality standard service

Customer review rating 4.3/5

Thaweechai Business - 29/01/2020 Confirmed reviews ALL

I am platinum member who always spent my weekend staying several times for good service hotel, but this mercure hotel, one stay is more than enough for me. First complaint, the Lady boy receptionist never smiles and treats every customer like ordinary waiter in common restaurant. Secondly, all receptionists never know about platinum membership benefits. Surely this hotel location is quite great, but trust me customers will pay a visit only once and stop forever because now in Bkk there are more than 1000 hotels that offer both good service and good prices. Urgent better service training is needed to improve business in the long run.

Dear Khun Thaweechai , Thank you for your loyalty and for taking the time to tell us about your experience at the Mercure Bangkok Sukhumvit 24. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments on our the service at reception are well noted and I am assuring you that appropriate measures will take place to improve our welcome and knowledge of our employees. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikolay Stoyanov General Manager

位置好

Customer review rating 4.3/5

I L. Couples - 29/01/2020 Confirmed reviews ALL

Near MRT, but twin bed size is a bit small in width

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