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Mercure Bangkok Sukhumvit 24 4 stars

Customer review rating 4.5/5 493 reviews

ALLSAFE approved hotel

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Mercure Bangkok Sukhumvit 24
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+ 13 Services

Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only walking distance from the palatial malls of Emporium and EmQuartier.

  • Vue Bar rooftop on level 29 offers delicious food & drinks with fabulous view of Bangkok.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange Paying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24
Khlong Tan
Klong Toey
10110 bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Check-in from 14h00

Check out up to 12h00

  • BUS NO 12 NO 8 : 

  • MRT :  Asok

  • BTS SKYTRAIN :  Sukhumvit Line Phrom Phong Station

  • By plane

    BKK At 24km / 14.91 miles - Shuttle paying

  • By plane

    DON MUANG DMK At 26km / 16.16 miles - Shuttle paying

  • By car

    EXIT 1 02 At 1.3km / 0.81 miles

  • By train

    BTS PHROM PHONG At 0.1km / 0.06 miles

  • By train

    HUA LAMPHONG At 6.4km / 3.98 miles

GPS :13.729386, 100.569332

Our accommodation(s)

All rooms have modern décor inspired by the fashionable EM District. Each room features a USB socket charger, in room safe, refrigerator, tea and coffee making facilities and city views. Executive Room guests enjoy complimentary Executive Lounge access.

Our restaurants and bars

Vue Bar Rooftop Restaurant

Situated beside the 29th-floor pool with stunning panoramic views, it offers delicious food matched with an extensive drinks list.

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THE MARKET RESTAURANT

Type of cuisine: International

The Market Restaurant offers guests a Contemporary Culinary experience. Enjoy local and international cuisines in a relaxed setting. The perfect place to refuel and recharge before a busy day.

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DELI AND BAR

Whether you are a hotel guest or a Bangkok resident, the welcoming Deli and Bar at Mercure Bangkok Sukhumvit 24 is a great place to meet and relax in style with family, friends or colleagues.

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VUE BAR

With a contemporary design, Vue Bar is the latest bar in Phrom Phong. Situated beside the 29th-floor pool with stunning panoramic views, it offers delicious food matched with an extensive drinks list, including some fabulous locally inspired cocktails.

Non contractual photo

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  • Tuesday -
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  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 73

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Bangkok Sukhumvit 24

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

493 reviews

tripadvisor

TripAdvisor Rating 4.5/5

66 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good Place but Not a Hospitable Services

TripAdvisor rating 3.0/5

Anusorn S 21/07/2021 TripAdvisor review

After a wonderful time in Mercure Madrid, I love to try the place in other countries. Once I got the opportunity, there’s always a problem one after the other. First less service mind if you did not book directly from the staffs. Next with covid situation, every facilities closed but not even bother to help with cutlery or to warm the delivery foods that guest had to order since the inability to wandering off. Then the breakfast, taste was acceptable but bland and the portion or choices were poor

Dear valued guest, Thank you for choosing Mercure Bangkok Sukhumvit and I am sorry we could not live up to your expectations. As addressed to all guests staying, following the stringent measures and lock down by the Thai government, all food and beverage outlets of the hotel were being closed with limited manning and shifts available until further notice. For the mentioned above reasons and to reinforce our hygiene, our breakfast is organized with take away boxes and disposable cutlery. I hope that explains the measures taken and thank you for your understanding. We are looking forward to the easing of the restrictions and re-availing all of our services in the near future. Sincerely, Nikolay Stoyanov General Manager

Good Property and Location but Lack of Services even with Covid

Customer review rating 2.5/5

D Couples - 19/07/2021 Confirmed reviews ALL

Not impressed with all the restrictions and lack of services by using the excuse of covid

Dear D, Thank you for your review! We appreciate you sharing your experience of your stay with us. While we are delighted that you enjoyed the convenient location of our hotel, we are saddened to learn that several other aspects of your stay were not up to your expectations. Please do accept our apologies for the inconvenience we have caused. I am assuring you we have taken special care to ensure the safety measures are given high priority throughout the hotel. We know just how much safety and hygiene matters during these days. We thank you once again for the feedback and hope for the opportunity to welcome you back again in the near future. Sincerely, Farouk Zourdani

New and nice decoration of room

Customer review rating 4.5/5

Yutthana S. Business - 08/07/2021 Confirmed reviews ALL

New and very clean room, nice decorated throughout the hotel, convenient location, but limited amenities inside the room, no toothbrush, cotton bud and only 1 set of shower and shampoo for 2 guests. Breakfast is so late from pickup appointment on my 2nd stay

Dear Yutthana S, Thank you so much for taking the time to write this review following your recent stay with us. We very much appreciate that you shared your thoughts with us on this site. It is always a pleasure to learn from our guests that they had an enjoyable stay with us. We are indeed blessed to have such a prime location and we are glad that you were able to benefit from it. We have taken a good note of your breakfast remark and have shared it with the concerned teams. As for the guest amenities in our guest rooms, I am assuring you these are according to our new normal standards. However on request we can deliver the required amenities. We hope to welcome you back to our hotel on your next visit to Bangkok. Sincerely, Farouk Zourdani

Good room and parking.

Customer review rating 5.0/5

Ratchaneewan S. Solo - 08/07/2021 Confirmed reviews ALL

Stayed here for the first time but very impressed.

Dear Ratchaneewan S, Thank you very much for sharing your experience on this platform. It is a true pleasure to read your review. We are overjoyed that you had such a seamless experience at our hotel. Our team is devoted to providing excellent service and needless to say, it is just perfect to know that you experienced just that. We hope to have the pleasure of welcoming you back soon! Sincerely, Farouk Zourdani

GOOD LOCATION / CLEAN ROOM

Customer review rating 5.0/5

Chris Business - 05/07/2021 Confirmed reviews ALL

The location is so good, Walking distance to shopping mall EMPORIUM EMQUARTIER, also have massage nearby and many nice restaurant around. The Room so clean. The salted Swimming pool so nice. Only scary things is the building construction nearby that make not comfoprtable. Worry about something down from that building to the swimming pool. The Restaurant is nice. Various menu. The staff is firendly welcoming. The CO working space a bit hot for me.

Dear Chris, Thank you so much for the review. We are glad that you enjoyed your stay with us. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are thrilled that you enjoyed the cleanliness of the room. Cleanliness and hygiene are indeed vital during times like this. It is our top priority, and we stringently follow all the hygiene measures that we have put in place, and we couldn't be happier that you experienced the same. I have shared your kudos with the team members. As for the building construction you mentioned, I would like to inform you that, the health and safety of our guests and employees are always our top priority and we are committed to the highest standards when it comes to our guests, which is why we have safety certificate delivered for this construction. Hopefully this information provided will help to provide you with peace of mind. Thank you once again for sharing your experience. Stay safe, and we look forward to welcoming you back soon. Sincerely, Farouk Zourdani

Nice Stay

Customer review rating 4.5/5

Paragraph Solo - 05/07/2021 Confirmed reviews ALL

Your staffs are friendly , helpful and service mind. when I stayed. Room is nice view and comfortable. Breakfast is good but It should be unlimited to order for one time,if clients need. Almost of my stay is perfect.

Dear Khun Paragraph, Thank you for your loyalty. We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I was delighted to read that you had pleasant stay. I will share your compliments on our staff with the entire team for their recognition. As for breakfast order and service, we can consider improvements in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Comfortable stay

Customer review rating 4.5/5

Bob E. Solo - 04/07/2021 Confirmed reviews ALL

Everything was fine.. staff very helpful...overall very pleasant.its a pity the lobby coffee shop was closed for takeaway

Dear Bob e, It was a pleasure to read about your stay and thrilled to know that you were particularly impressed by the friendliness and attentiveness of our team members. It is always a pleasure to read compliments about the team. We very much appreciate your kind words and have shared them with the entire team. We have noted your remarks regarding the WIFI, and thank you for sharing this with us. We are all looking forward to welcoming you back to our hotel soon. Sincerely, Farouk Zourdani

Nice place

Customer review rating 4.5/5

Tee Couples - 03/07/2021 Confirmed reviews ALL

Good service and great location

Dear Tee, Thank you very much for sharing your experience on this platform. It was a pleasure to read about your stay and thrilled to know that you were particularly appreciated the excellent service of our team members. It is always a pleasure to read compliments about the team. We very much appreciate your kind words and have shared them with the entire team. Thank you, and It would be our absolute pleasure to have you with us again and again. See you soon! Sincerely, Farouk Zourdani

Nice hotel, Nearly shopping center

Customer review rating 4.5/5

Anukoon M. Business - 28/06/2021 Confirmed reviews ALL

Next time i will check-in here again

Dear Khun Anukoon , We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Perfect location

Customer review rating 4.5/5

Kyoko C. Solo - 28/06/2021 Confirmed reviews ALL

The hotel location is prefect for shopping and all my activities. Staff are kind, friendly and capable. The room has many power points at good places and comfortable furniture. Staff are friendly, kind and capable. Breakfast at dining, they really careful about coronavirus also food was fresh. I satisfied.

Dear Kyoko C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I am glad that you found our location perfectly suited for your needs. Thank you also for your compliments on our service and safety hygiene measures, particularly designed for the current pandemic handling at the hotel. I will share your comments with our team for their praise and encouragement. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Best stay

Customer review rating 5.0/5

Sunida E. Business - 26/06/2021 Confirmed reviews ALL

Very impressed in every time I lived there.

Dear Sunida E., Thank you for choosing to stay with us and for this lovely review. We are thrilled that you thoroughly enjoyed your stay with us. I will certainly share this positive feedback with the team. We are all looking forward to welcoming you back soon! Sincerely, Farouk Zourdani

Breakfast was very good

Customer review rating 5.0/5

Urarat G. Couples - 22/06/2021 Confirmed reviews ALL

Relaxing with nice bed and comfortable location

Dear Khun Urarat , We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your compliments on comfort of our facilities and service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for recognizing our convenient location and we look forward to your next visit. Sincerely, Nikolay Stoyanov General Manager

Excellent Service & Location

Customer review rating 5.0/5

Vara V. Families - 21/06/2021 Confirmed reviews ALL

This was our third stay in Mercure Bangkok Sukhumvit 24. We really appreciated for staffs' services and cooperation with swift action, especially Ms. Natchuda D. Foods were great and delicious particularly Asian foods. The hotel location was really great and convenient that we could easily access to BTS (Sky Train) and go shopping in Emporium and Emquartier. All things considered, this hotel was really good value for money and we will return for our long-stay soonestly.

Dear Vara V., We’re absolutely glowing – thank you so much for your lovely review. We are delighted that you thoroughly enjoyed your stay with us. I have shared your kind words of appreciation with the entire team, especially to Ms.Natchuda, and we are so glad to learn that she has contributed to making your stay excellent. To receive feedback such as yours makes us all very proud, and it is an excellent motivation for the entire team, especially in these unprecedented situations. It means a lot to us.Thank you, and It would be our absolute pleasure to have you with us again and again. See you soon! Sincerely, Farouk Zourdani

Comforts just like home

Customer review rating 5.0/5

Florence Couples - 18/06/2021 Confirmed reviews ALL

overall experience was excellent! From online booking, to check-in, room was comfortable, and the breakfast We were impressed with the breakfast serving. Going through the checklist sounded that the breakfast will not be as much. Yet our table was full of all that time was ticked/chosen in the bfast selection list. We even couldnt finish eating it all. All hotel Staff were courteous.

Dear Florence, There is nothing more rewarding than knowing that one of our guests has had a perfect service experience at all times. That is what we hope for with all of our guests, and it’s our greatest joy when it happens. We are elated that you appreciated each moment, starting from the check-in to our formidable breakfast. I am very proud to hear that you find our service excellent. I will certainly share this positive feedback with the team. We hope we will have a chance to host you and treat you to another perfect stay soon. Thank you so much for the review. Sincerely, Farouk Zourdani

Good stay

Customer review rating 4.5/5

Suchada Friends - 15/06/2021 Confirmed reviews ALL

Good view PERFECT LOCATION GOOD BREAKFAST WARM WELCOME

Dear Suchada, It is a true pleasure to read your review. We are overjoyed that you had such a seamless experience at our hotel. Our team is devoted to providing excellent service and needless to say, it is just perfect to know that you experienced just that. We hope to have the pleasure of welcoming you back soon! Sincerely, Farouk Zourdani

Very good

Customer review rating 4.5/5

Damion Friends - 11/06/2021 Confirmed reviews ALL

Everything was great

Dear Damion, We very much appreciate you took the time to respond to our survey regarding your recent stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to your next visit. Sincerely, Nikolay Stoyanov General Manager

Good location with great service

Customer review rating 4.5/5

Thaweesak S. Couples - 07/06/2021 Confirmed reviews ALL

The location of the hotel is very near the department store (the emporium) and also close to BTS.The staff is very friendly and good service (especially K.Joom) nice breakfast nice accommodation with this rate.

Dear Thaweesak S, Thank you very much for sharing your experience with us. It was a pleasure to read about your stay and thrilled to know that you were particularly impressed by the friendliness and attentiveness of our team members. It is always a pleasure to read compliments about the team. We very much appreciate your kind words and have shared them with Khun Joom and the rest of the team members. We look forward to hopefully welcoming you back again soon. Sincerely, Farouk Zourdani

Nice stay again

Customer review rating 4.0/5

Bob E. Solo - 03/06/2021 Confirmed reviews ALL

Have stayed at the property many times and have always thought the staff went out of their way to accomodate. This time there was slight irritation with the duty manager by not being able to print documents without being charged. Admittedly i did ask for 20 pages reduced to 12 pages (but would have still been charged anything above the 10) it wasn’t the cost but being a regular at the hotel i thought they could assist. Otherwise the team were very accomodating and the stay was pleasant.

Dear Bob e, Thank you for your candid feedback. While we are delighted that you enjoyed the service provided by our dedicated team members, we are, on the other hand, extremely sorry for the inconvenience caused in regards to the printing service and have shared it with the concerned teams. Thank you so much again for bringing this to our attention, and we hope to welcome you back to Mercure Bangkok Sukhumvit 24 soon. Sincerely, Farouk Zourdani

Happy

TripAdvisor rating 5.0/5

ohm008 17/04/2021 TripAdvisor review

The hotel is located in the center of the city with easy access.Staff are very attentive. Kids love it and room is clean. During breakfast, staff are very helpful. Swimming pool is located on the rooftop. Nice view with a bar on the top Suitable for family vacations.

Dear ohm008, Thank you so much for your wonderful review. We are glad that you enjoyed your stay with us. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are thrilled that you enjoyed the cleanliness of room. We couldn't agree more about the Swimming pool and Vue bar on the rooftop. Enjoying the drink with the amazing view at the rooftop, especially during sunset, gives me inner peace personally. The entire team is delighted to read your kind words on this platform. Thank you again for taking the time to write to us about your experience, and we look forward to welcoming you back soon. Sincerely, Farouk Zourdani

clean room good service and good breakfast

TripAdvisor rating 5.0/5

pjizuru 14/03/2021 TripAdvisor review

Mercure Bangkok Sukhumvit 24 have a nice location very near BTS Sky train and Emporium department store.I stay here for 4 night the room very clean every day and staff very nice. Don't miss to eat breakfast it very excellent

Dear pjizuru, What a great compliment! We very much appreciate your positive review and thanks for having shared it with the TripAdvisor community. We are pleased to learn of your relaxed stay and outstanding breakfast experiences, along with the friendly service, we are also elated that you thoroughly enjoyed the cleanliness of the room. I have passed your appreciation along to our very dedicated team. Thank you again for taking the time to write about your experience, and we look forward to welcoming you back soon! Sincerely, Farouk Zourdani

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