Restaurants and Bars are open with limited seating in respect of current social distancing rules. Our Executive Sky lounge is temporarily closed however you can still enjoy 1 meal and 2 drinks including alcohol beverages per person at Gourmet Bar, complimentary laundry service for 2 pieces per stay and a late check out at 2 PM ( subject to availability). Complimentary unlimited usage of local calls in Bangkok is also included with your benefits.

Novotel Bangkok Sukhumvit 20 Hotel 4 stars

Name: Novotel Bangkok Sukhumvit 20
Address: BANGKOK, 10110, THAILAND
Telephone: (+66)2/0094999
Rating: 4.6

Customer review rating 4.6/5 9,216 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 16 Services

Novotel Bangkok Sukhumvit 20 Hotel

Hotel that makes every moment matter

Benjamin Krieg, General Manager, and our hotel's team remain dedicated to your every need before, during and after your stay with us. We look forward to welcoming you to the latest and most dynamic Novotel in Asia Pacific. Feel Welcome!

Mr Benjamin KRIEG, Hotel Manager

Novotel Bangkok Sukhumvit 20 is located in the heart of Sukhumvit, Bangkok's shopping and restaurant district. A short walk to Sukhumvit MRT, Asoke BTS station and hotel Tuk Tuk transfer is available. Offering 244 guest rooms including Family and Executive suites, a full Executive Sky Club Lounge and free Wi-Fi. Restaurants and Bars include GourmetBar and Food Exchange, Grand Ballroom, Meeting Rooms, Infinity Pool, Kids Club and spa. Do not leave without visiting our highlight rooftop bar, Sky on 20.

4.5 star city hotel in Sukhumvit. A few minutes from Bangkok's greatest shopping malls including Terminal 21, Emporium, Siam Paragon, CentralWorld, Platinum Mall and more. Easy access from both Suvarnabhumi and Don Muang International Airports. Located in the heart of Southeast Asia, Bangkok is a modern and lively city with a variety of attractions to offer. The bustling city is filled with magnificent palaces, diverse cuisine from world-class restaurants to street stalls and shopping malls.

Within minutes you can board the city's Sky Train at BTS Asoke or the cities underground MRT Sukhumvit station, also provided by the hotel is a complimentary tuk tuk service to nearby areas, shopping malls, local markets, fine restaurants, nightlife

Hotel extras

Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations
Free Wi-Fi in all areas including Kids Pool and Kids Club
Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms
Introducing Gourmet Bar, Food Exchange and rooftop bar 'Sky on 20'
'Family at Novotel' interconnecting rooms and Family Suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Guest can always stay connected during their stay with our complimentary Wi-fi. Novotel Bangkok Sukhumvit 20 has a high-speed internet connection and it is free throughout the building
- WIFI in your room
- WIFI access
- Fiber optic technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Services for children
- Babysitting on request
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
- Children's Club for over 12s
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Airport shuttle Paying
- DON MUANG (Paying)
- SUVARNABHUMI INTL (Paying)
Languages spoken at the hotel
- Chinese Mandarin
- English
- Japanese
- Russian
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PM Paying
Dry cleaning / Ironing Paying
Currency exchange
Porter
Concierge

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
Services for children
- Babysitting on request
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
- Children's Club for over 12s

Breakfast Paying
3 Restaurant(s)
1 Bar(s)

17 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- 2 parking spaces
- On site
- Public
- 200 parking spaces
- On site
- Parking opened 24/7
- Private
- 50 parking spaces
- On site
- Private

Bus/Coach Parking
- 2 parking spaces
- On site
- Public
Hotel's Parking
- 200 parking spaces
- On site
- Parking opened 24/7
- Private
Outdoor Parking
- 50 parking spaces
- On site
- Private

2 Bar(s)
2 Bar(s)
2 Restaurant(s)
2 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

2 Bar(s)
2 Bar(s)
2 Restaurant(s)
2 Restaurant(s)
Breakfast (Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

In Balance Fitness
- On site
- Outside
- On site
- Outside

In Balance Fitness
Infinity Pool
- On site
- Outside
Kid's Pool
- On site
- Outside

Babysitting on request
- Children's Club for 4 to 6 years
- Children's Club for over 12
- Children's TV Channels
- Childrens Club for 6 to 12 years
- Play area
- Video game area

Babysitting on request
Services for children
- Children's Club for 4 to 6 years
- Children's Club for over 12
- Children's TV Channels
- Childrens Club for 6 to 12 years
- Play area
- Video game area

10 Meeting room(s)
Meeting rooms

10 Meeting room(s)
Meeting rooms

- Gym
- Swimming pool

Sports activities
- Gym
- Swimming pool

Air Conditioning
- 10 family rooms
- 2 rooms for people with reduced mobility
- 211 non-smoking rooms
- 244 rooms
- 26 floors
- Chinese Mandarin
- English
- Japanese
- Russian
- Thai
- Dry cleaning / Ironing
- Laundry / Valet Services
- Executive Lounge
- Waiting area or lounge
- Concierge
- Limousine
- Luggage storage
- Porter
- Safe deposit box at reception
- BKK (Extra)
- DMK (Extra)
- DON MUANG (Extra)
- SUVARNABHUMI INTL (Extra)

Hotel Services And Equipments

Air Conditioning
Hotel informations
- 10 family rooms
- 2 rooms for people with reduced mobility
- 211 non-smoking rooms
- 244 rooms
- 26 floors
Languages spoken at the hotel
- Chinese Mandarin
- English
- Japanese
- Russian
- Thai
Laundry / Valet Services
- Dry cleaning / Ironing
- Laundry / Valet Services
Lounge
- Executive Lounge
- Waiting area or lounge
Services available at reception
- Concierge
- Limousine
- Luggage storage
- Porter
- Safe deposit box at reception
Shuttle (Extra)
- BKK (Extra)
- DMK (Extra)
- DON MUANG (Extra)
- SUVARNABHUMI INTL (Extra)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20
Klong Toey
10110 bangkok
thailand

Tel: +6620094999

Fax: (+66)2/0094900

Contact email :

Check-in from 14h00

Check out up to 12h00

MRT SUKHUMVIT : BLUE LINE EXIT 2
BTS ASOK : SUKHUMVIT LINE EXIT 6

By plane
DON MUANG At 25km / 15.53 miles - Shuttle paying
By plane
SUVARNABHUMI INTL At 25km / 15.53 miles - Shuttle paying

GPS :13.731522, 100.564021

Our accommodation(s)

The hotel offers 244 guestrooms and suites featuring stylish, contemporary designs under five room types from superior rooms to executive suites. Our superior rooms starts from 30 sq.m. providing spacious ambience for our guests while being away from home We offer the very best family hotel in Bangkok with comfort and sophistication, and provide a wide range of room types to cater to your every need

SUPERIOR ROOM, 1 King Size Bed, City View

Accessible room

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City View, Pool side *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

DELUXE ROOM, 1 King Size Bed, City View

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

EXECUTIVE ROOM,1 King Size Bed, High Floor

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

FAMILY SUITE, 1 King Size Bed

Max. number of persons: 4
Area: From 45 m² / 484 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

EXECUTIVE ROOM, 2 Single Size Beds, High Floor

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

EXECUTIVE SUITE, 1 King Size Bed

Max. number of persons: 3
Area: From 45 m² / 484 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

The restaurant comprises of several individual show kitchens, serving cuisine from both Western and Asian regions. A modern interpretation of Food Markets from around the Globe will give a taste of your travels in the heart of Bangkok's downtown.

Monday 12:00 - 14:30
Tuesday 12:00 - 14:30
Wednesday 12:00 - 14:30
Thursday 12:00 - 14:30
Friday 12:00 - 14:30
Saturday 12:00 - 14:30
Sunday 12:00 - 14:30

Sky on 20

Type of cuisine: International

Located on the 26th floor with the spectacular sunsets views and non-stop nightscape of Bangkok. The bar has a full range of wines, beers, and a range of cocktails you may wish to indulge in along with a selection of tapas style snacks and pizzas.

Gourmet Bar

Type of cuisine: Cafe

Gourmet Bar is an informal, friendly eating and drinking space where people want to meet and taste trendy drinks as well as enjoy eating meals served from the bar, in traditional Thai, Western cuisine as well as modern interpretations and fusions.

POOL BAR

Relax at our 9th Floor Infinity Pool offering great views over Bangkok. Sip and enjoy a cool drink or Snack from our Poolbar on your sunlounge or Poolside undercover dining area. Families can also enjoy a dedicated kids pool and separate kids club.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 17
Maximum size: 588 m²
Maximum capacity: 1000 people
Maximum banquet capacity: 210 people

Find out more

Location is good and easy to find if driving to hotel

Anonymous Couples - 09/04/2021 Confirmed reviews ALL

Generally hotel is very good value. The only negatives are lack of choice for tv channels if you are a foreigner, the movie channel provided only showing old second rate movies. CNA news channel is ok but would be a lot better if providing BBC World Service or even Al Jezera. Also pillows not very comfortable so we bring a couple of our own from home.

Good stay, Clean room, Nice staffs

Pinyada P. Couples - 06/04/2021 Confirmed reviews ALL

Room is clean. Bed is comfortable. Reception is professional and friendly. I stayed a day before my Birthday, receptionist said “Happy Birthday” to me at check-in counter and I’ve got a BD cake at room. So impress! Thank you so much. (please give my complements to a receptionist who work on April 3, 2021 around 6 pm, she’s wearing a glasses, I forgot to ask her name.

Good location, friendly staff, clean well appointed room.

C T. Solo - 06/04/2021 Confirmed reviews ALL

A 3 day stay in Sukhumvit, friendly clean and felt safe at all times.

Great stay

Malisa Solo - 05/04/2021 Confirmed reviews ALL

Everything is wonderful I love my stay thank you! The front desk - heart of operations is top notch! Keep up that great work guys!

Nice place to relax

Alex S. Couples - 04/04/2021 Confirmed reviews ALL

Was allowed to late check out that so kind. Our room located on 19th floor so we got a nice view. The room itself was so nice,one thing missing was a box of tissue paper in the room!!! All staff at front desk very kind and helpful.

Well located

Thida Solo - 02/04/2021 Confirmed reviews ALL

Hotel close to shopping centre and have a nice roof top.

Hotel atmosphere not clean

Anonymous Solo - 02/04/2021 Confirmed reviews ALL

The room was not ready for check in so I was put in a temporary room for several hours. The bed in my room was quite old and worn out because it sank a lot. I understand hotel beds get used a lot, but this bed was not firm at all. But the biggest problem was that many hotel guests walked around with no masks and I didn't see any staff member stop them. Hotel guests were working out in the gym without masks. When there are multiple guests in the gym, everyone should wear masks. Guests used the elevators without masks. Even the housekeeping came knocked on my door because they forgot towels, but one of them did not have a mask.

Return guest. Highly satisfied.

John G. Couples - 01/04/2021 Confirmed reviews ALL

See above

well located , good stay

Anonymous Business - 29/03/2021 Confirmed reviews ALL

I am impressed Good service staff

Fascinating

David B. Solo - 26/03/2021 Confirmed reviews ALL

Excellent room and service

Great service

Tito Solo - 26/03/2021 Confirmed reviews ALL

Amazing staff with high quality service

Modern well situated hotel

Xavier (. Solo - 24/03/2021 Confirmed reviews ALL

Comfortable Novotel style hotel with modern rooms and a nice rooftop bar

Exceptional Services

Jirapa K. Couples - 23/03/2021 Confirmed reviews ALL

We had a nice relaxing staycation weekend. The facilities were great and the services were excellent. All staff were nice and welcoming. The pool bar and Sky on 20 were wonderful - loved all the happy hours deals. We were very happy with our stay and we look forward to our next visit.

Anonymous Couples - 22/03/2021 Confirmed reviews ALL

Would have rated my stay 10/10 if the housekeeper separate plastic waste as the hotel noted on the side of the bin. I separated plastic water bottle and food grade plastic from general waste as I believe the hotel will bring them into some recycle program but it turned out the housekeeper merged all the waste together in the end (I saw it during the cleaning process as I was in my room during that time) and it was a bit disappointed. Please train your staff to concern more about global warming crisis.

Good stat

Neeranuch Business - 20/03/2021 Confirmed reviews ALL

Very comfortable

Good Stay

N/e Business - 20/03/2021 Confirmed reviews ALL

The room was clean. Full amenity. The hotel locates about half distance between 2 BTS stations; Asoke and Prompong, walkable distance about 1 kilometer from each BTS station. New drivers should not bring their big car because of sharp turns to parking lot. Anyway hotel provides free shuttle service to Emporium during opening time.

Graham L. Business - 19/03/2021 Confirmed reviews ALL

great stay. lovely staff!!! good room. super happy and will return

Good Hotel

Mikeshanghai 18/03/2021 TripAdvisor review

Our second stay at this hotel which is the best recommendation! Our room was comfortable. Breakfast good, but choice restricted due to Covid. Although many other hotels in the area it appears to have a loyal following.

excellent, friendly, bar and domestic staff, helpful reception

robertd_ras Business - 08/03/2021 TripAdvisor review

got off to a bad start i did not book for myself, so no member benefits, or qualifying nights/points even though i recommended Accor to the agents who booked ? something maybe Accor could look at. the staff at the Bar / Restaurant deserve a special mention, they were excellent, friendly, approachable and went out of their way to make it a welcoming atmosphere.

Birthdaycation on 5th Feb 2021

natdanaibuamueang Couples - 09/02/2021 TripAdvisor review

Everything was great, comfortable check in and room very clean. we got upgrade to executive deluxe room it on 24th floor was a nice view. And dinner at sky on 20 it was a nice dinner very delicious. Thank you all staff for excellent take care

Our most recent 20 reviews

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