Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 573 reviews

Novotel Bangkok Sukhumvit 20 - Image 1
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Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  573 reviews

TripAdvisor Rating  4.7/5  2,619 reviews

Certificate of excellence 2025

Super Staff

TripAdvisor rating 5.0/5

Camper18123642066 TripAdvisor review

Good location,comfy room, decent breakfast but best of all are the lovely super helpful staff a particular shout out for Matt the Concierge who helped sort things out when we had a baggage mix up at the airport

Fantastic stay in bkk

TripAdvisor rating 5.0/5

910kaic TripAdvisor review

Transfer from another hotel Arrived early Front desk Fhasai was very lovely Helping us to have an early check Lovely hotel

Fhasai

TripAdvisor rating 5.0/5

불주먹 전 TripAdvisor review

Once I arrived here Fhasai provided me an excellent service with a smile.im quite impressed of her service and she try her best to get the room for us earlier as she can.

Dear Valued Guest, Thank you for your kind words! We’re delighted to hear that Khun Fhasai made such a positive impression and went out of her way to assist you, including arranging an earlier check-in. Your recognition means a lot to her and our team, and we’re thrilled that you felt welcomed and well cared for. We look forward to welcoming you back on your next visit! Warm regards, Kanta Hanvesakul Hotel Manager

love weekend

TripAdvisor rating 5.0/5

Sunshine31665682206 TripAdvisor review

I had a wonderful experience and would happily give five stars. Everything was smooth, well-organized, and very comfortable from beginning to end. The service quality was excellent, and the overall atmosphere was welcoming and pleasant. I would especially like to compliment Dear, who went above and beyond to make my experience even better. She was very friendly, professional, and always ready to help with a positive attitude. Their kindness and attention to detail truly stood out and made a big difference during my visit. Thanks to the great service and warm hospitality, this experience exceeded my expectations. I would definitely recommend this to others and would be happy to return again in the future.

Dear Valued Guest, Thank you so much for sharing your wonderful experience with us! We are delighted to hear that your weekend stay was smooth, comfortable, and enjoyable from start to finish. We truly appreciate your kind words about Khun Dear—she will be thrilled to know that her service and attention to detail made such a positive impact on your visit. Your recognition means a lot to our team, as providing warm, professional, and welcoming service is always our top priority. It’s fantastic to hear that your expectations were exceeded, and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Kanta Hanvesakul Hotel Manager

Great hotel. Definitely book the breakfast

TripAdvisor rating 5.0/5

Cathy B TripAdvisor review

Great hotel. Breakfast outstanding. Great sports bar just down the road.small pool. Room clean and spacious.surrounding area quite quiet

Dear Cathy B, Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay and found the hotel clean, spacious, and comfortable, as well as the surrounding area nice and quiet. It’s especially great to know that our breakfast stood out and made a strong impression. Thank you again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit. Warm regards, Kanta Hanvesakul Hotel Manager

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Other web-users rate our hotel

  • 970 reviews 9.1/10 Location
  • 1,166 reviews 8.1/10 Room
  • 1,709 reviews 9.2/10 Service
  • 19 reviews 6.6/10 WiFi
  • 883 reviews 9.2/10 Food
  • 576 reviews 7.8/10 Cleanliness
  • 544 reviews 8.8/10 Breakfast
  • 365 reviews 8.5/10 Vibe

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