Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 762 reviews

Best price
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Novotel Bangkok Sukhumvit 20 - Image 1
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19/9 Sukhumvit 20, Klong Toey, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Telephone
Fax +66 2 009 4900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  762 reviews

TripAdvisor Rating  4.5/5  2,215 reviews

Certificate of excellence 2023

Room

TripAdvisor rating 5.0/5

Aimarine S TripAdvisor review

This hotel is very comfortable, nice view and room is good and receptionists are so nice especially K.Tongta, he’s so kind and helped us a lot to do activities and guide us where I go in BKK, hope to see you next time! We enjoyed at this hotel🤩🤩🤩

Very beautiful

TripAdvisor rating 5.0/5

AntonioP6847 TripAdvisor review

The Hotel is very comfortable and the people working here they are very kind and professional I've been to this hotel before and I like it it's great position the stuff is very helpful the view is nice the breakfast is amazing the girl at reception her name is Opalshe is very helpful

Great Customer service from TANG and OPAL

TripAdvisor rating 5.0/5

Viji1984 TripAdvisor review

I stayed in this hotel for 2 weeks. Excellent customer service. Especially Tongta and Opal. They both were exceptionally well with the customer service. Right from checking to checkout, they were very professional and polite. Wish every hotel should have a people like TANG and OPAL. Thanks guys.

Excellent stay

Customer review rating 5.0/5

Carol Couples - Confirmed reviews ALL

Hotel was wonderful, staff very helpful and location was grrat

Dear Ms. L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

First time visit

TripAdvisor rating 4.0/5

Jimbo4uClinton_NJ Solo travel - TripAdvisor review

Checked many YouTube videos on Bangkok visits. I chose this place for location and features, pool, exercise facilities, rooftop bar. Nice dining facilities. The reception desk people were wonderful and checked me in easily. My bag did not make it to Bangkok from Singapore, the concierge were absolutely fantastic, they keep me informed about the status and delivered it promptly when it arrived. Many thanks to Tomus and Aong for their professionalism.

Dear Jimbo4uRetired, Thank you for choosing Novotel Bangkok Sukhumvit 20 for your first visit to Bangkok and for sharing your experience with us. We're delighted that our location, facilities, and dining options met your expectations. It's wonderful to hear that you found our reception team to be welcoming and efficient during your check-in process. We understand how frustrating it can be when luggage doesn’t arrive as expected, so we're especially pleased that Khun Tomus and Khun Aong could assist you promptly and professionally. They will be thrilled to know that their efforts made a positive impact on your stay. We truly appreciate your kind words and hope that this experience will be the first of many visits. We look forward to welcoming you back on your next trip to Bangkok. Warm regards, Kanta Hanvesakul Resident Manager

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Other web-users rate our hotel

  • 820 reviews 8.7/10 Location
  • 987 reviews 8/10 Room
  • 1,117 reviews 8.9/10 Service
  • 11 reviews 8.6/10 WiFi
  • 559 reviews 8.8/10 Breakfast
  • 465 reviews 8.1/10 Cleanliness
  • 413 reviews 7.3/10 Comfort
  • 354 reviews 8.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.