Novotel Bangkok Sukhumvit 20 Hotel 4 stars

Name: Novotel Bangkok Sukhumvit 20
Address: BANGKOK, 10110, THAILAND
Telephone: (+66)2/0094999
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 9,216 reviews

ALLSAFE approved hotel

Novotel Bangkok Sukhumvit 20 Hotel's restaurants and bars are open with limited seating in respect of current social distancing rules. Our Executive Sky lounge is temporarily closed however you can still enjoy 1 meal and 2 drinks including alcohol beverages per person at Gourmet Bar, complimentary laundry service for 2 pieces per stay and a late check out at 2 PM ( subject to availability). Complimentary unlimited usage of local calls in Bangkok is also included with your benefits.

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Novotel Bangkok Sukhumvit 20 Hotel

Hotel that makes every moment matter

If you're looking for convenience and superb quality service then there is no other place than Novotel Bangkok Sukhumvit 20 hotel. An unforgettable hotel experience from the first walk in our lobby to the departure to the airport is our promise to you.

Mr Benjamin KRIEG, Hotel Manager

Novotel Bangkok Sukhumvit 20 hotel is an upscale full-service hotel that offers modern facilities and accommodations. For food loving guests we offer our full executive Sky Club Lounge, on-site GourmetBar and Food Exchange. If you're more into relaxation, come by the Infinity Pool, Kids Club and spa! Being located in the heart of Sukhumvit, Bangkok's shopping and restaurant district, the hotel is just a few minutes walk to Sukhumvit MRT and Asoke BTS station. Just hop onto our hotel Tuk Tuk service!

Novotel Bangkok Sukhumvit 20 Hotel is at prime location, just a few minutes walk from BTS and MRT stations as well as Bangkok's greatest shopping malls, Terminal 21, Emporium, Siam Paragon, CentralWorld, Platinum Mall. Hop from mall to mall with ease! At the bustling shopping and dining district, you can explore a variety of attractions and experience unique to Bangkok. Wander through the street stalls, dine at world-class restaurants and visit local attractions such as the Grand Palace and Wat Pho.

Novotel Bangkok Sukhumvit 20 Hotel also allows easy access from both Suvarnabhumi and Don Muang International Airports for a fuss free ride to the hotel upon your arrival and last day of your stay in Bangkok.

Hotel extras

Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations
Free Wi-Fi in all areas including Kids Pool and Kids Club
Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms
Renowned gourmet bar and restaurants
Interconnecting rooms and Family Suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20
Klong Toey
10110 bangkok
thailand

Tel: +6620094999

Fax: (+66)2/0094900

Check-in from 14h00

Check out up to 12h00

MRT SUKHUMVIT: BLUE LINE EXIT 2
BTS ASOK: SUKHUMVIT LINE EXIT 6

By plane
DON MUANG At 25km / 15.53 miles - Shuttle paying
By plane
SUVARNABHUMI INTL At 25km / 15.53 miles - Shuttle paying

GPS:13.731522, 100.564021

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

FOOD EXCHANGE

The restaurant comprises of several individual show kitchens, serving cuisine from both Western and Asian regions. A modern interpretation of Food Markets from around the Globe will give a taste of your travels in the heart of Bangkok's downtown.

Gourmet Bar

Gourmet Bar is an informal, friendly eating and drinking space where people want to meet and taste trendy drinks as well as enjoy eating meals served from the bar, in traditional Thai, Western cuisine as well as modern interpretations and fusions.

Sky on 20

Located on the 26th floor with the spectacular sunsets views and non-stop nightscape of Bangkok. The bar has a full range of wines, beers, and a range of cocktails you may wish to indulge in along with a selection of tapas style snacks and pizzas.

Our accommodation(s)

Our comtemporaty hotel in Sukhumvit offers 244 guestrooms and suites featuring stylish, contemporary designs. Select from five room types from superior rooms and executive suites. We tailor our room accomodations to best suit your needs and requirements. Be it a Superior Room or Family Suite, our rooms are designed to provide you the best of modern western comforts, elegantly enhanced with touches of Thai design. We promise a quaint luxury space that you can call your temporary home in Bangkok.

SUPERIOR ROOM, 1 King Size Bed, City View

Accessible room

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City View, Pool side *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

DELUXE ROOM, 1 King Size Bed, City View

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

EXECUTIVE ROOM,1 King Size Bed, High Floor

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

FAMILY SUITE, 1 King Size Bed

Max. number of persons: 4
Area: From 45 m² / 484 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

EXECUTIVE ROOM, 2 Single Size Beds, High Floor

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

EXECUTIVE SUITE, 1 King Size Bed

Max. number of persons: 3
Area: From 45 m² / 484 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 17
Maximum size: 588 m²
Maximum capacity: 1000 people
Maximum banquet capacity: 210 people

Find out more

Wonderful staff, facilities need some capital works

narayansmate 19/11/2021 TripAdvisor review

I stayed here for a fortnight. Firstly, the General Manager Denis is a great guy. He represents his hotel very openly and doesn't hide from feedback. Not does he ignore it. This perhaps, is the hotel's biggest asset. Sadly, Denis is leaving. I found that some of the facilities were badly in need of capital works. Very loudly bathroom in one suite and potentially hazardous in my opinion. The other suite I stayed in was great. The laundry staff were amazing and very diligent in their work. The female room service staff were cute, fun, sense of humour and very considerate. The food and beverage was just ok. Breakfast was invariably cold, as the chafing dishes were constantly left open. Trainees were commonly left unsupervised, couldn't speak English and found making an omelette difficult. Pans were not cleaned between egg dishes and were left sitting openly on benches. The food at night was ok, but orders were sometimes wrong or too spicy when no slice was requested. The bellboy staff were amazing and no request was ever too much. Always smiling, joking and having a bit of fun as well as being professional. The front desk staff were mostly wonderful, considerate and professional. I would say that the reception staff and one duty manager in particular need to understand that honesty with guests is ALWAYS the best policy. Because if you get caught out, the guest will usually leave with a bad taste in their mouth. Overall this was an above average experience. I find that managers such as Denis are rare and his mark on this hotel should not be understated. I also think the owner needs to revamp the guest rooms and suites and invest in training for managers and staff to make this a truly amazing experience.

5 star service

yhasontaya 02/10/2021 TripAdvisor review

We would like to especially thank front office manager Pongpan for making our stay so enjoyable. My husband says he has stayed at 30 Sukhumvit Hotels in the past 25 years and Novotel is one of the very best. We were there from Sept 26- 29. This was our 2nd stay and would book there again. Thanks to all the staff.

Nice Location near Asok

Manuel H 22/09/2021 TripAdvisor review

Always nice to be there. Very friendly staff. The only thing we were missing is the wonderful roof top bar. We hope for our next stay in Oktober it will be open. Always a pleasure to stay in Novotel for some days.

Cosy Room, Nice Staffs, Excellent Service

BankThanawat Business - 30/08/2021 TripAdvisor review

Here is the one, I love. The room is very cosy and located at the heart of Bangkok. All of staffs are very nice and helpful. And the most important thing is yummy food. Every dishes are delicious. I will come back for sure.

Nice hotel

thomascC7169FH Business - 12/08/2021 TripAdvisor review

Fantastic staff and very clean hotel . Despite lack of business due to Covid the staff did all possible to ensure a good stay . Will use this hotel again . Quick check in , check out . Secure parking area . Shuttle to nearest BTS which is a few hundred metres away .

Location is good and easy to find if driving to hotel

Anonymous Couples - 09/04/2021 Confirmed reviews ALL

Generally hotel is very good value. The only negatives are lack of choice for tv channels if you are a foreigner, the movie channel provided only showing old second rate movies. CNA news channel is ok but would be a lot better if providing BBC World Service or even Al Jezera. Also pillows not very comfortable so we bring a couple of our own from home.

Good stay, Clean room, Nice staffs

Pinyada P. Couples - 06/04/2021 Confirmed reviews ALL

Room is clean. Bed is comfortable. Reception is professional and friendly. I stayed a day before my Birthday, receptionist said “Happy Birthday” to me at check-in counter and I’ve got a BD cake at room. So impress! Thank you so much. (please give my complements to a receptionist who work on April 3, 2021 around 6 pm, she’s wearing a glasses, I forgot to ask her name.

Good location, friendly staff, clean well appointed room.

C T. Solo - 06/04/2021 Confirmed reviews ALL

A 3 day stay in Sukhumvit, friendly clean and felt safe at all times.

Great stay

Malisa Solo - 05/04/2021 Confirmed reviews ALL

Everything is wonderful I love my stay thank you! The front desk - heart of operations is top notch! Keep up that great work guys!

Nice place to relax

Alex S. Couples - 04/04/2021 Confirmed reviews ALL

Was allowed to late check out that so kind. Our room located on 19th floor so we got a nice view. The room itself was so nice,one thing missing was a box of tissue paper in the room!!! All staff at front desk very kind and helpful.

Well located

Thida Solo - 02/04/2021 Confirmed reviews ALL

Hotel close to shopping centre and have a nice roof top.

Hotel atmosphere not clean

Anonymous Solo - 02/04/2021 Confirmed reviews ALL

The room was not ready for check in so I was put in a temporary room for several hours. The bed in my room was quite old and worn out because it sank a lot. I understand hotel beds get used a lot, but this bed was not firm at all. But the biggest problem was that many hotel guests walked around with no masks and I didn't see any staff member stop them. Hotel guests were working out in the gym without masks. When there are multiple guests in the gym, everyone should wear masks. Guests used the elevators without masks. Even the housekeeping came knocked on my door because they forgot towels, but one of them did not have a mask.

Return guest. Highly satisfied.

John G. Couples - 01/04/2021 Confirmed reviews ALL

See above

well located , good stay

Anonymous Business - 29/03/2021 Confirmed reviews ALL

I am impressed Good service staff

Fascinating

David B. Solo - 26/03/2021 Confirmed reviews ALL

Excellent room and service

Great service

Tito Solo - 26/03/2021 Confirmed reviews ALL

Amazing staff with high quality service

Modern well situated hotel

Xavier (. Solo - 24/03/2021 Confirmed reviews ALL

Comfortable Novotel style hotel with modern rooms and a nice rooftop bar

Exceptional Services

Jirapa K. Couples - 23/03/2021 Confirmed reviews ALL

We had a nice relaxing staycation weekend. The facilities were great and the services were excellent. All staff were nice and welcoming. The pool bar and Sky on 20 were wonderful - loved all the happy hours deals. We were very happy with our stay and we look forward to our next visit.

Anonymous Couples - 22/03/2021 Confirmed reviews ALL

Would have rated my stay 10/10 if the housekeeper separate plastic waste as the hotel noted on the side of the bin. I separated plastic water bottle and food grade plastic from general waste as I believe the hotel will bring them into some recycle program but it turned out the housekeeper merged all the waste together in the end (I saw it during the cleaning process as I was in my room during that time) and it was a bit disappointed. Please train your staff to concern more about global warming crisis.

Good stat

Neeranuch Business - 20/03/2021 Confirmed reviews ALL

Very comfortable

Our most recent 20 reviews

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