Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 560 reviews

Novotel Bangkok Sukhumvit 20 - Image 1
Novotel Bangkok Sukhumvit 20 - Image 2
Novotel Bangkok Sukhumvit 20 - Image 3
Novotel Bangkok Sukhumvit 20 - Image 4

Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  560 reviews

TripAdvisor Rating  4.7/5  2,562 reviews

Certificate of excellence 2025

Christmas Eve's Dinner Buffet

TripAdvisor rating 5.0/5

j p TripAdvisor review

บรรยากาศดี จัดตกแต่งสวยงามน่ารัก มีมุมถ่ายรูปสำหรับครอบครัว นักร้องนักดนตรีเล่นได้ไพเราะ และสนุกสนาน อาหารเยอะมาก และหลากหลาย Canapés อร่อยทุกอย่างทานได้เรื่อยๆจนจะอิ่มไม่ต้องทานอาหารหลักเลย Seafood on ice ไม่พูดถึงไม่ได้เลย กุ้ง หอย ปู oyster อาหารดูใหม่ สด สะอาด ไม่เหม็นคาว Mixed Salad วัตถุดิบ และน้ำสลัดเยอะเลือกใส่ได้ตามใจชอบ Cold cut & Assorted Cheese เยอะมากถูกใจสุดสุด ในส่วนของ Grill Station อาหารสดใหม่ ไม่ว่าจะเป็น แซลมอล กุ้งแม่น้ำ รวมไปถึง เนื้อวากิว เนื้อแกะ ย่างมาได้ชุ่มฉ่ำนุ่มไม่เหนียวเลย พระเอกของงานอย่าง Christmas Turkey & Honey Roasted Ham ทำออกมาได้ดีหอมนุ่มอร่อยมาก Christmas Dessert ทำออกมากได้น่ารักมากจนไม่กล้าตักเลย รสชาติหวานพอดีทำให้ลองทานได้หลายๆอย่าง ตลอดการทานอาหารพนักงานทุกคน ดูแลใส่ใจให้บริการเป็นอย่างดี ครอบครัวที่มาทานด้วยกันในวันนี้มีความสุขมากๆค่ะ อิ่มท้องอิ่มใจอิ่มจัง^^

Proper concierge

TripAdvisor rating 5.0/5

Faruq I TripAdvisor review

Natt @concierge was great always, good suggestions and and on point. I’ll probably come back just for his effort alone.

Dear Faruq I, Thank you very much for your kind feedback. We are delighted to hear that you had such a positive experience with our concierge service. Your special mention of Khun Natt is truly appreciated. He will be very pleased to know that his helpful suggestions and attentive service made such a strong impression that you would consider returning because of his efforts. Thank you once again for your wonderful comments. We very much look forward to welcoming you back to Novotel Bangkok Sukhumvit 20. Warm regards, Kanta Hanvesakul Hotel Manager

Novotel Sukhumvit 20

TripAdvisor rating 5.0/5

Beng Yen O TripAdvisor review

Good hotel in terms of convenience & bfast spread. Natt concierge is a joy to deal with. He is attentive to our needs, ever helpful & always cheerful. Rooms are big enough too. Only wish wifi connection stays on all the time instead of frequent sign in everyday.

Dear Mr. Beng Yen O, Thank you very much for sharing your feedback about your stay at Novotel Bangkok Sukhumvit 20. We are pleased to hear that you found our hotel convenient, enjoyed the breakfast spread, and felt comfortable with the room size. Your kind words for our concierge, Natt, are truly appreciated. He will be delighted to know that his attentive, helpful, and cheerful service made a positive impression on your stay. We also appreciate your comment regarding the Wi-Fi connection and apologize for the inconvenience of having to sign in frequently. Your feedback has been shared with our team for review as we work to improve this experience. Thank you once again for staying with us. We look forward to welcoming you back in the near future. Warm regards, Kanta Hanvesakul Hotel Manager

Memorable Stay

TripAdvisor rating 4.0/5

tkpuar TripAdvisor review

Our G4F group picked this hotel for a 3Night stay in Bangkok after our golf program in Hua Hin & Bangkok. The hotel is centrally located. The rooms are not spacious but manageable. The staff are friendly. Yara spoke good English and was very helpful.

Dear tkpuar, Thank you very much for sharing your feedback and for choosing Novotel Bangkok Sukhumvit 20 for your stay in Bangkok. We are delighted to hear that your group had a memorable stay with us. It’s great to know that you appreciated our central location and found the rooms comfortable for your needs. We are especially pleased to hear your kind words about our friendly team, and we will be sure to share your compliments with Khun Yada, she will be delighted to know that her good English and helpful service made a positive impression. Thank you once again for staying with us. We hope to have the pleasure of welcoming you and your group back in the future. Warm regards, Novotel Bangkok Sukhumvit 20

Customer review rating 4.5/5

Martin P. Solo - Confirmed reviews ALL

Always a pleasure coming back - hotel well Maintained, good facilities , and the upgrade to a suite was much appreciated

Dear Mr. P., Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 966 reviews 9.1/10 Location
  • 1,166 reviews 8/10 Room
  • 1,608 reviews 9.2/10 Service
  • 19 reviews 7.9/10 WiFi
  • 811 reviews 9.1/10 Food
  • 573 reviews 7.7/10 Cleanliness
  • 554 reviews 8.9/10 Breakfast
  • 368 reviews 8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Bangkok