Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 526 reviews

Novotel Bangkok Sukhumvit 20 - Image 1
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Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  526 reviews

Customer review rating 5.0/5

Sabyasachi G. Business - Confirmed reviews ALL

Relaxed hotel with great staff and inroom facilities. Will book again.

Customer review rating 5.0/5

Kerrie J. B. Couples - Confirmed reviews ALL

Great location. Check in was easy and we were given an upgrade to an Executive Suite which was most appreciated. Staff very friendly and helpful.

Customer review rating 5.0/5

Thomas M. Business - Confirmed reviews ALL

Stay was very comfortable. All request was taken care well. I would suggest more people to stay here.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Hotel Manager

Customer review rating 4.5/5

Christoph B. Solo - Confirmed reviews ALL

Service was great: reception, lounge, housemaid, rooftop bar location is good, within walking distance to sky train and subway room is comfortable, functional and clean as Platinum member got an upgrade by one level to a suite

Dear Mr. B., Thank you very much for sharing your feedback with us. We are pleased to hear that you enjoyed our convenient location close to the skytrain and subway, as well as the professional service provided by our team. We are also glad that you appreciated the room upgrade during your stay as an Accor Platinum member. At the same time, we sincerely apologize for the missing welcome amenity. Please rest assured that your feedback has been noted and shared with the relevant team to help us improve the experience for our valued members moving forward. Thank you once again for your comments and continued loyalty. We hope to have the opportunity to welcome you back again soon for an even better stay. Best regards, Kanta Hanvesakul Hotel Manager

Customer review rating 4.5/5

William R. W. Friends - Confirmed reviews ALL

The whole experience of staying at a Novotel hotel is always excellent. The staff are always friendly, helpful, and the breakfast buffet is great. The food is one of the highlights of staying at a Novotel hotel.

Dear Mr. W., Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Hotel Manager

Other web-users rate our hotel

  • 949 reviews 9.2/10 Location
  • 1,130 reviews 8/10 Room
  • 1,826 reviews 9.1/10 Service
  • 17 reviews 6.5/10 WiFi
  • 1,098 reviews 9.3/10 Food
  • 546 reviews 7.9/10 Cleanliness
  • 524 reviews 8.9/10 Breakfast
  • 402 reviews 8.6/10 Vibe

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