Novotel Bangkok Sukhumvit 20 Hotel 4 stars 
Customer review rating (ALL Rating) 4.6/5 
9,216 reviews
ALLSAFE approved hotel
Hotel extras
Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations
Free Wi-Fi in all areas including Kids Pool and Kids Club
Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms
Renowned gourmet bar and restaurants
Interconnecting rooms and Family Suites
Hotel location
Novotel Bangkok Sukhumvit 20
19/9 Sukhumvit 20
Klong Toey
10110 bangkok
thailand
Check-in from 14h00
Check out up to 12h00
Hotel services
Check-in from - Check out up to
In summary
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
FOOD EXCHANGE
The restaurant comprises of several individual show kitchens, serving cuisine from both Western and Asian regions. A modern interpretation of Food Markets from around the Globe will give a taste of your travels in the heart of Bangkok's downtown.
Gourmet Bar
Gourmet Bar is an informal, friendly eating and drinking space where people want to meet and taste trendy drinks as well as enjoy eating meals served from the bar, in traditional Thai, Western cuisine as well as modern interpretations and fusions.
Sky on 20
Located on the 26th floor with the spectacular sunsets views and non-stop nightscape of Bangkok. The bar has a full range of wines, beers, and a range of cocktails you may wish to indulge in along with a selection of tapas style snacks and pizzas.
POOL BAR Non contractual photo
Relax at our 9th Floor Infinity Pool offering great views over Bangkok. Sip and enjoy a cool drink or Snack from our Poolbar on your sunlounge or Poolside undercover dining area. Families can also enjoy a dedicated kids pool and separate kids club.
One breakfast
A great morning starts with a nourishing breakfast while enjoying the view of the city at Food Exchange; a perfect way to start a perfect day. Savor our local favorite breakfast along with international comfort dishes daily from 06.00 to 10.00 hrs
2 pools
One fitness center
Burn off a few calories and stay in shape at our In Balance Fitness Center, located on the 9th floor. You will find a full array of equipment, including state of the art cardiovascular machines, free weights and outdoor infinity swimming pool
Spa Non contractual photo
Our accommodation(s)
Our comtemporaty hotel in Sukhumvit offers 244 guestrooms and suites featuring stylish, contemporary designs. Select from five room types from superior rooms and executive suites. We tailor our room accomodations to best suit your needs and requirements. Be it a Superior Room or Family Suite, our rooms are designed to provide you the best of modern western comforts, elegantly enhanced with touches of Thai design. We promise a quaint luxury space that you can call your temporary home in Bangkok.
SUPERIOR ROOM, 1 King Size Bed, City View
Accessible room
- Max. number of persons: 3
- Area: From 30 m² / 323 sq ft
- Views: City View, Pool side *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
SUPERIOR ROOM, 2 Single Size Beds, City View
- Max. number of persons: 3
- Area: From 30 m² / 323 sq ft
- Views: City View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
DELUXE ROOM, 1 King Size Bed, City View
- Max. number of persons: 3
- Area: From 33 m² / 355 sq ft
- Views: City View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
EXECUTIVE ROOM,1 King Size Bed, High Floor
- Max. number of persons: 3
- Area: From 33 m² / 355 sq ft
- Views: City View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
FAMILY SUITE, 1 King Size Bed
- Max. number of persons: 4
- Area: From 45 m² / 484 sq ft
- Views: City View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
EXECUTIVE ROOM, 2 Single Size Beds, High Floor
- Max. number of persons: 3
- Area: From 30 m² / 323 sq ft
- Views: City View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
EXECUTIVE SUITE, 1 King Size Bed
- Max. number of persons: 3
- Area: From 45 m² / 484 sq ft
- Views: City View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
Your meetings and events
Our meeting rooms
Number of meeting rooms: 17
Maximum size: 588 m²
Maximum capacity: 1000 people
Maximum banquet capacity: 210 people
Our guest reviews for
Novotel Bangkok Sukhumvit 20
100% genuine reviews from our guests
Find out moreTripAdvisor Rating
1,500 reviews
TripAdvisor rating 4.0/5 
narayansmate 19/11/2021 TripAdvisor review
I stayed here for a fortnight. Firstly, the General Manager Denis is a great guy. He represents his hotel very openly and doesn't hide from feedback. Not does he ignore it. This perhaps, is the hotel's biggest asset. Sadly, Denis is leaving. I found that some of the facilities were badly in need of capital works. Very loudly bathroom in one suite and potentially hazardous in my opinion. The other suite I stayed in was great. The laundry staff were amazing and very diligent in their work. The female room service staff were cute, fun, sense of humour and very considerate. The food and beverage was just ok. Breakfast was invariably cold, as the chafing dishes were constantly left open. Trainees were commonly left unsupervised, couldn't speak English and found making an omelette difficult. Pans were not cleaned between egg dishes and were left sitting openly on benches. The food at night was ok, but orders were sometimes wrong or too spicy when no slice was requested. The bellboy staff were amazing and no request was ever too much. Always smiling, joking and having a bit of fun as well as being professional. The front desk staff were mostly wonderful, considerate and professional. I would say that the reception staff and one duty manager in particular need to understand that honesty with guests is ALWAYS the best policy. Because if you get caught out, the guest will usually leave with a bad taste in their mouth. Overall this was an above average experience. I find that managers such as Denis are rare and his mark on this hotel should not be understated. I also think the owner needs to revamp the guest rooms and suites and invest in training for managers and staff to make this a truly amazing experience.
TripAdvisor rating 5.0/5 
yhasontaya 02/10/2021 TripAdvisor review
We would like to especially thank front office manager Pongpan for making our stay so enjoyable. My husband says he has stayed at 30 Sukhumvit Hotels in the past 25 years and Novotel is one of the very best. We were there from Sept 26- 29. This was our 2nd stay and would book there again. Thanks to all the staff.
TripAdvisor rating 4.0/5 Manuel H 22/09/2021 TripAdvisor review
Always nice to be there. Very friendly staff. The only thing we were missing is the wonderful roof top bar. We hope for our next stay in Oktober it will be open. Always a pleasure to stay in Novotel for some days.
TripAdvisor rating 5.0/5 BankThanawat Business - 30/08/2021 TripAdvisor review
Here is the one, I love. The room is very cosy and located at the heart of Bangkok. All of staffs are very nice and helpful. And the most important thing is yummy food. Every dishes are delicious. I will come back for sure.
TripAdvisor rating 5.0/5 thomascC7169FH Business - 12/08/2021 TripAdvisor review
Fantastic staff and very clean hotel . Despite lack of business due to Covid the staff did all possible to ensure a good stay . Will use this hotel again . Quick check in , check out . Secure parking area . Shuttle to nearest BTS which is a few hundred metres away .
Our most recent 20 reviews
In partnership with TripAdvisor
Our other hotels nearby
Grand Mercure Bangkok Windsor(Opening Soon)
4 stars
At 220 m
Mercure Bangkok Sukhumvit 24
4 stars
At 618 m
Ibis Bangkok Sukhumvit 24 Hotel
3 stars
At 624 m
Pullman Bangkok Grande Sukhumvit Asoke Hotel
5 stars
At 841 m