Mercure Bangkok Sukhumvit 24

Customer review rating (ALL Rating) 4.6/5 738 reviews

Mercure Bangkok Sukhumvit 24 - Image 1
Mercure Bangkok Sukhumvit 24 - Image 2
Mercure Bangkok Sukhumvit 24 - Image 3
Mercure Bangkok Sukhumvit 24 - Image 4

Description

Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only few step aways from the palatial malls of Emporium and EmQuartier.

  • Vue Bar rooftop on level 29 offers delicious food & drinks with fabulous view of Bangkok.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

Our accommodation(s)

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Room 1

Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24, Khlong Tan, Klong Toey
10110 BANGKOK
Thailand

GPS:13.729386, 100.569332

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  738 reviews

TripAdvisor Rating  4.6/5  412 reviews

Certificate of excellence 2024

Excellent service

Customer review rating 4.5/5

Dane Families - Confirmed reviews ALL

Very convenient hotel

Customer review rating 4.5/5

Marc M. Couples - Confirmed reviews ALL

Good location, slightly disappointing service

Customer review rating 3.0/5

Zac Families - Confirmed reviews ALL

Dear Zhi Zhuang Zac L., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Sukhumvit 24. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedrix Cornet Executive Assistant Manager

My favourite hotel

TripAdvisor rating 5.0/5

Jonathan G G Solo travel - TripAdvisor review

Dear Jonathan G G, Thank you for calling us your favourite hotel in Bangkok! We're truly touched by your kind words. It's heartening to know that our “Welcome Home” greeting brings a smile to your face — that’s exactly the feeling we strive to create. We're also glad our prime location and proximity to the EM District and Skytrain added to your experience. We look forward to welcoming you home again very soon! Warm regards, Cedrix Cornet Executive Assistant Manager

No compromise, strict with the Rules

TripAdvisor rating 1.0/5

Maps43343205017 Friends getaway - TripAdvisor review

Dear Khun Surakit, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your recent experience did not meet expectations, and I understand your frustration regarding the breakfast arrangement. Please allow me to clarify: the breakfast benefit you referenced is part of our Accorplus loyalty membership program and is applicable exclusively to the member’s room, as stated in the booking confirmation details. I completely understand how this may have caused confusion, especially when multiple rooms are booked under one reservation. Our team strives to be transparent and fair in applying policies equally to all guests, but I sincerely regret if our explanation came across as inflexible or lacking empathy. That was never our intention. We aim to ensure every guest feels welcomed and valued, and I apologize if you felt otherwise. We are continuously reviewing how we communicate booking details and will take your feedback as an opportunity to improve clarity and guest experience. Should your travels bring you back to our hotel, I would be happy to personally assist with your reservation to ensure a smoother and more enjoyable stay. Warm regards, Cedrix Cornet Executive Assistant Manager

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Other web-users rate our hotel

  • 2,243 reviews 9.8/10 Location
  • 1,600 reviews 7.6/10 Room
  • 1,292 reviews 9/10 Service
  • 40 reviews 8.4/10 WiFi
  • 721 reviews 9.3/10 Cleanliness
  • 553 reviews 7.9/10 Amenities
  • 437 reviews 7.6/10 Breakfast
  • 374 reviews 8.7/10 Food

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