Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

Customer review rating (ALL Rating) 4.4/5 687 reviews

Hôtel Mercure Nantes Centre Passage Pommeraye - Image 1
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 2
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Description

Hotel extras

  • In the tranquil pedestrian streets of the city center

  • Breakfast with local produce

  • 10 minutes from the train station and 20 minutes from the airport

  • Direct access: Congress Center / La Beaujoire exhibition center

  • Paid car park 160 yds away (Graslin)

Our accommodation(s)

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 NANTES
France

GPS:47.214108, -1.560276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

POMMERAYE

After a day of work or visiting Nantes, relax in our lounges and enjoy a selection of local beers or white wines, including the famous Muscadet!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  687 reviews

Customer review rating 3.5/5

Jonathan R. Business - Confirmed reviews ALL

A nice clean room in a lovely period hotel in the center of Nantes which served a pretty good selection of breakfast options. Some muesli would have been nice but the lack of it encouraged me to try other things. The staff were friendly and helpful although on occasion some didn't speak very good English which was a challenge for my poor French. On the whole it was a very pleasant stay.

Hello Mr. R., Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay, especially the cleanliness of the room, the charm of our historic hotel, and our central location in Nantes. We are also pleased that you appreciated the breakfast selection and the friendliness of our team. Thank you as well for your constructive feedback regarding the muesli and the language barrier you experienced at times. Your comments are very valuable and help us continue improving the experience we offer our guests. It was a pleasure welcoming you, and we truly hope to have the opportunity to host you again during your next visit to Nantes. Raphaëlle and the reception

Customer review rating 5.0/5

Hortense B. Solo - Confirmed reviews ALL

Top

Bonjour Madame, Nous vous remercions sincèrement pour votre commentaire laissé après votre séjour parmi nous. Toute notre équipe est ravie de savoir que vous avez apprécié son accueil et espère vous revoir très bientôt afin de continuer à rendre vos séjours mémorables. Avec nos salutations les plus distinguées, Maëlla et la Réception

Customer review rating 5.0/5

Hong X. L. Business - Confirmed reviews ALL

nice location, well decorated room, friendly staff

Dear HONG X. L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Passage Pommeraye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anouk

Customer review rating 3.5/5

Firth M. Solo - Confirmed reviews ALL

It was a good location, but I managed with a faulty bathroom sink, photos were given to the staff on my arrival, the room was not cleaned on one day

Dear Sir, Thank you for taking the time to share your experience at the Mercure Nantes Centre Passage Pommeraye Hotel. We are sorry that your stay did not meet your expectations, particularly regarding the cleanliness of the room. We will be sure to pass on your comments to our entire team so that we can improve our services. We hope you will give us the opportunity to serve you better in the near future. Kind regards, Reception Team

Customer review rating 5.0/5

Michael S. Couples - Confirmed reviews ALL

Such a perfect location near shops, restaurants and bars. Room was comfortable and clean and staff were so helpful and friendly. A thoroughly enjoyable stay. We will be back!

Dear Sir, Thank you very much for your detailed and enthusiastic feedback! We are delighted that you enjoyed the location, the comfort of the room and the warm welcome from our team. Thank you also for your special mention of our charitable initiatives; we are very touched by this. We have taken note of your comment regarding storage space so that we can further improve the comfort of our rooms. It will be a real pleasure to welcome you back on your next stay! Kind regards, Maëlla and the Reception Team

Other web-users rate our hotel

  • 367 reviews 9.2/10 Location
  • 513 reviews 6.5/10 Room
  • 497 reviews 9.1/10 Service
  • 21 reviews 3.6/10 WiFi
  • 225 reviews 8.2/10 Breakfast
  • 173 reviews 8.2/10 Vibe
  • 126 reviews 6.9/10 Cleanliness
  • 54 reviews 4.9/10 Value

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