Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

Customer review rating (ALL Rating) 4.4/5 686 reviews

Hôtel Mercure Nantes Centre Passage Pommeraye - Image 1
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Description

Hotel extras

  • In the tranquil pedestrian streets of the city center

  • Breakfast with local produce

  • 10 minutes from the train station and 20 minutes from the airport

  • Direct access: Congress Center / La Beaujoire exhibition center

  • Paid car park 160 yds away (Graslin)

Our accommodation(s)

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 NANTES
France

GPS:47.214108, -1.560276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

POMMERAYE

After a day of work or visiting Nantes, relax in our lounges and enjoy a selection of local beers or white wines, including the famous Muscadet!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  686 reviews

Customer review rating 3.5/5

Firth M. Solo - Confirmed reviews ALL

It was a good location, but I managed with a faulty bathroom sink, photos were given to the staff on my arrival, the room was not cleaned on one day

Dear Sir, Thank you for taking the time to share your experience at the Mercure Nantes Centre Passage Pommeraye Hotel. We are sorry that your stay did not meet your expectations, particularly regarding the cleanliness of the room. We will be sure to pass on your comments to our entire team so that we can improve our services. We hope you will give us the opportunity to serve you better in the near future. Kind regards, Reception Team

Customer review rating 5.0/5

Michael S. Couples - Confirmed reviews ALL

Such a perfect location near shops, restaurants and bars. Room was comfortable and clean and staff were so helpful and friendly. A thoroughly enjoyable stay. We will be back!

Dear Sir, Thank you very much for your detailed and enthusiastic feedback! We are delighted that you enjoyed the location, the comfort of the room and the warm welcome from our team. Thank you also for your special mention of our charitable initiatives; we are very touched by this. We have taken note of your comment regarding storage space so that we can further improve the comfort of our rooms. It will be a real pleasure to welcome you back on your next stay! Kind regards, Maëlla and the Reception Team

Customer review rating 4.5/5

Kabeza M. K. Friends - Confirmed reviews ALL

This hotel has something special about it: it’s very well located, the room was beautifully designed, and the staff were kind and helpful. My only minor issue was the noisy vent in the room, which disturbed my sleep a little. Otherwise, it was a great place to stay overall.

Bonjour, Nous vous remercions pour votre retour détaillé et pour cette excellente note. Nous sommes ravis que vous ayez apprécié l’emplacement de l’hôtel, le design de votre chambre ainsi que la gentillesse et le professionnalisme de notre équipe. Nous sommes toutefois désolés d’apprendre que le bruit de la ventilation a pu perturber votre sommeil. Votre remarque est précieuse et a été transmise à notre équipe technique afin d’améliorer le confort de nos chambres. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement pour un séjour encore plus agréable. Bien cordialement, La réception

Customer review rating 4.5/5

Mahomed R. K. Business - Confirmed reviews ALL

Excellent

Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed our convenient location, the quality of our service, and the cleanliness of your room. We really appreciate your excellent rating and hope to see you again soon! Lilirose

Customer review rating 4.0/5

Siddhesh K. Solo - Confirmed reviews ALL

It was actually a very nice stay. The staff was very very helpful. Only thing I wish was the central cooling was kind of weird for one night I think it just turned off for a few hrs.

Dear Guest, Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you had a very nice stay and that our team was very helpful. Your kind words mean a lot to us and will certainly be shared with the staff. We are sorry to hear about the inconvenience you experienced with the central cooling during one night. Please rest assured that your comment has been noted and shared with our technical team so we can look into this matter. Should we have the opportunity to welcome you back, please note that our reception is available 24 hours a day, and the team will be happy to assist you if needed. We hope to have the pleasure of welcoming you again on your next visit. Kind regards, The Hotel Team

Other web-users rate our hotel

  • 380 reviews 9.2/10 Location
  • 515 reviews 6.3/10 Room
  • 501 reviews 9.2/10 Service
  • 23 reviews 4.2/10 WiFi
  • 228 reviews 8.1/10 Breakfast
  • 175 reviews 8.1/10 Vibe
  • 127 reviews 6.5/10 Cleanliness
  • 56 reviews 4.9/10 Value

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