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Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

Customer review rating 4.4/5 1,924 reviews

ALLSAFE approved hotel

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Hôtel Mercure Nantes Centre Passage Pommeraye
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+ 20 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • NAO FOOD: Delivering quality, local dining from Nantes.

  • 10 minutes from the SNCF train station and 20 minutes from the airport

  • In the heart of downtown Nantes

  • Paid public parking nearby (GRASLIN parking)

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 nantes

Tel: +33240487879

Check-in from 14h00

Check out up to 12h00

  • St Nicolas :  C1 St Nicolas

  • Commerce :  1 Commerce

  • By plane

    NANTES ATLANTIQUE At 15km / 9 miles

  • By train

    GARE DE NANTES At 5km / 3 miles

GPS :47.214108, -1.560276

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet
    • Room service
  • Room service
    • Cold snacks
    • Hot meals
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 61 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 5 connecting rooms
    • 61 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Portuguese
    • French
    • Spanish
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Board games available

Our accommodation(s)

Choose from our different categories of warmly decorated bedroom, and benefit from comfortable bedding. For families, the Mercure Nantes Centre Passage Pommeraye has bedroom suites for up to 4 people.

Our guest reviews for
Hôtel Mercure Nantes Centre Passage Pommeraye

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,924 reviews

TripAdvisor Rating 4.5/5

784 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very centrally located, room with character.

Customer review rating 4.5/5

Anonymous Couples - 17/09/2021 Confirmed reviews ALL

Delighted to find a room (a premium one) with much of the old character left in, including beautiful high ceilings and huge French windows in both room and bathroom! Even an old overmantel painting. Bathroom had a solid door, always a plus point these days! Only small niggle is that Nantes is extremely difficult to drive around and the hotel could make a point of giving prominent and clear directions to the car park.

Thank so much for this lovely review. Hope to see you again soon. All the team

Professional and helpfull staff

Customer review rating 5.0/5

A.b Families - 23/08/2021 Confirmed reviews ALL

At check out saturday morning, the receptionnist helped us on a last minute request to find an iron :-) Many thanks to her. All the staff were very friendly and professionnal. Many thanks

Thanks so much for this lovely comment. See you next time. All the team

very stylish, great position

Customer review rating 5.0/5

Hanlie A. Solo - 23/07/2021 Confirmed reviews ALL

I spent two nights at this lovely hotel in the centre of Nantes. It's quiet and understated and the staff were super helpful and friendly. One can walk to most of the attractions and Nantes has some super shops and restaurants, bistros etc. Great interior design in the rooms.

Thank so much for this lovely review. See you next time. Delphine and all the team.

Great bedding

Customer review rating 4.0/5

Bojan M. Couples - 05/06/2021 Confirmed reviews ALL

Convenient location, room with enough light and pleasant. Receptionist pushy on breakfast sales and other one a bit absent, no eye contact.

Thank for your review. See you next time.

Excellent location

Customer review rating 3.5/5

D. Couples - 27/05/2021 Confirmed reviews ALL

Very nice hotel, situated at the centre of Nantes

Dear Mrs FOTIOU, Thank you very much for this review following your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adrien & the Mercure Nantes Centre Passage Pommeraye team

Great stay, very nice staff

Customer review rating 5.0/5

Valentina Business - 25/03/2021 Confirmed reviews ALL

The rooms were very confortable and the staff was very helpful. Breakfast was good and I loved the smell of the shampoo. Excellent location.

Thank so much for this lovely review. See you next time. All the team.


TripAdvisor rating 5.0/5

mell_0568 22/01/2021 TripAdvisor review

the mercure passage pommeraye hotel is one of the best mercure I know.. (I stayed in many mercure hotels).. its renovated with style.. the lobby is really nice and welcome.. .rooms are confortable .. Nuxe ammenities is a plus

Thanks so much for this lovely comment !

Great staff

Customer review rating 4.5/5

Olivier Business - 12/09/2020 Confirmed reviews ALL

I was happy to stay at the hotel again. Staff is always nice and helping. Delphine is great, other staff as well but don’t remember the name.

Thank so much for this lovely review Mr M.. See you next time. Delphine and all the team.

Well located

Customer review rating 4.5/5

Pat Couples - 05/09/2020 Confirmed reviews ALL

Very well located in the center of the city

Thank you so much !

good stay

Customer review rating 4.0/5

Anonymous Couples - 01/09/2020 Confirmed reviews ALL

good experience, nice staff

Thank so much !

Love this hotel.

Customer review rating 4.5/5

Jane Families - 29/08/2020 Confirmed reviews ALL

Had a lovely stay - as usual...however just a couple of issues need highlighting. Breakfast at €16 should be a real treat but on the day we had breakfast there was no more baguette or vienoiseries available. Felt disappointed. The second thing is that the bathroom needs a deep clean- grout bleached and scrubbed, silicone replaced and unfortunately it smelled of wee.

Thank you so much for your review.

I cannot think of one negative

Customer review rating 5.0/5

Jo S. Solo - 16/02/2020 Confirmed reviews ALL

Excellent customer service, meticulously clean and breakfast was so well organised with delicious food. Also the design of the hotel is beautiful. 10 out of 10 for everything. Thank you

Many thanks for this lovely review ! See you next time !

Nice Hotel but little facilities

TripAdvisor rating 3.0/5

Paul B Couples - 06/11/2019 TripAdvisor review

Small room, no restaurant - food delivered to room was poor but good staff. Stayed there on way down to Bordeaux, slightly disappointing as was the first time staying at a minimal staffing and facilities Mercure

Thank for your review ! We are sorry that we did not meet all of your expectations.

Warning for drivers

TripAdvisor rating 3.0/5

greg t Couples - 30/10/2019 TripAdvisor review

The hotel was well-appointed and the amenities satisfactory, but there needs to be a bold -faced advisory about access in a car. Unless you get a temporary code, you need to walk your luggage from parking, itself an issue. Graslin is closer but often full daytime, and Commerce is a hike. Rooms that face the street are more scenic but night-life goes late and loud. Not for the easily awakened.

We thank you for your comment. We would like to apologize for the difficulties in joining us with your vehicle. During a future stay do not hesitate to call us upon your arrival in Nantes so that we can quickly communicate the terms of access. Looking forward to welcoming you again. The whole team of the Mercure Passage Pommeraye.

2 nights in Nantes

TripAdvisor rating 4.0/5

Robert D Solo travel - 26/10/2018 TripAdvisor review

Hotel undergoing a major renovation. New Guest rooms very nice. And staff/management has done a good job minimizing inconvenience to guests.Only thing missing from room was a electric kettle for making tea, etc.Central city location close to light rail and tourist things.wifi needs improvement, required signing in again if not used for a while.would stay there again.

Dear Robert D, many thanks for your review. Be assured that we will improve a lot of things to make our hotel your favorite hotel in Nantes. Soon, you will find a kettle in all our rooms and we are changing the wifi this week to make it better ! Best regards, Maryline DUFAY Manager

Great mini break

TripAdvisor rating 5.0/5

Mark J Friends getaway - 05/09/2017 TripAdvisor review

Great price, location and facilities. We spent two days in Nantes using the hotel as our base. Great location for bars and restaurants and only a few minutes walk from the main attractions. Fully recommend *****

We are glad you enjoyed your stay in our super well located hotel. see you soon

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