Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars
Customer review rating (ALL Rating) 4.5/5 1,008 reviews
2 Rue Boileau
St Nicolas: C1 St Nicolas
Commerce: 1 Commerce
NANTES ATLANTIQUE At 15km / 9 miles
GARE DE NANTES At 5km / 3 miles
Check-in from - Check out up to
After a day of work or visiting Nantes, unwind in comfort in the hotel bar and enjoy your refreshment either alone, as a family, or with friends.
The Mercure Nantes Centre Passage Pommeraye welcomes you with its warmly-decorated air-conditioned bedrooms. Choose the standard, privilege or junior bedroom suite according to the comfort you need. For families, our hotel has suites that can accommodate up to 4 people. All bedrooms are equipped with a courtesy tray with tea and coffee facilities, a flat-screen TV and upscale bedding.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
The hotel was lovely, great soundproofing, lovely large rooms with high ceilings, great aircon, etc. However, the reception staff could do with A LOT of training - upon checking in, we were just handed our keys, no information about the hotel, breakfast, the free drinks we got as Platinum members, hotel facilities, etc. The receptionist barely spoke English! We tried to communicate in French but she appeared to be even more confused. This experience continued throughout our stay with the staff at reception - very very poor. The lady we encountered on our last 2 mornings for breakfast and upon checkout was quite abrupt - "what's your room number?" and that was the extent of her pleasantries. Based on this, we have to rate the hotel 4 stars, or maybe even 3.5 stars.
Thank you for your comment ! We take note of your remarks and are a little surprised usually our whole team is known to be very friendly! Goodbye !
Great stay in the center of Nantes
Customer review rating 4.5/5
Patricia Couples - Confirmed reviews ALL
Very nice quiet courtyard room, the hotel is excellently located right in the heart of Nantes. Friendly staff to welcome us.
Dear Patricia, Many thanks for sharing your experience. We are so glad to read that you had a nice stay. Hope to see you soon, Mercure Nantes Centre Passage Pommeraye
Customer review rating 5.0/5
Carolina C. Families - Confirmed reviews ALL
Very well located, nicely decorated, fantastic breakfast with lots of options and high quality profucts, very comfortable beds and the most important: extremely kind and attentive staff.
Thank so much for this lovely review !
TripAdvisor rating 5.0/5
carocallejon TripAdvisor review
The hotel is very well located, beautifully decorated, the breakfast is excellent value for money (children under 12 don’t pay) and the staff extremely kind and attentive. Our bed was really comfortable and we had a lovely window overlooking a nice street in Nantes. We’ll definitely come back.
Thank so much for this lovely comment ! We hope to welcom you again in few time !
Customer review rating 4.5/5
Olivier M. Families - Confirmed reviews ALL
The stay was pleasant, staying in a spacious room (for Nantes city center) with my wife and daughter. Unfortunately, I tested positive to Covid. We informed the staff and they made a room available for my wife and daughter, limiting the risk that I contaminate them. Highly appreciated !
Un grand merci pour cette superbe note Monsieur M. ! Toute notre équipe fût ravie de vous accueillir pendant cette semaine Nantaise. A très bientôt !
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