Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

Customer review rating (ALL Rating) 4.5/5 757 reviews

Hôtel Mercure Nantes Centre Passage Pommeraye - Image 1
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Description

Hotel extras

  • Located in the pedestrian zone, in the heart of Nantes

  • Breakfast featuring local specialties under a glass roof & an intimate bar

  • Quick access to the SNCF train station (10 min) and Nantes airport (20 min)

  • Direct access: Congress Center and La Beaujoire exhibition center

  • Paid car park 160 yds away (Graslin)

Our accommodation(s)

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 NANTES
France

GPS:47.214108, -1.560276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

POMMERAYE

After a day of work or visiting Nantes, relax in our lounges and enjoy a selection of local beers or white wines, including the famous Muscadet!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  757 reviews

Customer review rating 4.0/5

Rosemary S. Couples - Confirmed reviews ALL

Well located and comfortable. There was a hiccup on arrival when we were allocated a room with a bath rather than a shower as requested, but this was quickly corrected.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you appreciated our convenient location, the comfort of our rooms, and the cleanliness of the hotel. We sincerely apologise for the initial room allocation not meeting your request for a shower instead of a bath. However, we are pleased that our team was able to resolve the issue promptly and ensure that you could enjoy your stay. Your feedback is very valuable to us, and we hope to have the pleasure of welcoming you back in the near future for another pleasant and comfortable experience. Kind regards, Maëlla and Reception team

Customer review rating 4.5/5

Colette O. Friends - Confirmed reviews ALL

We enjoyed our stay. Unfortunately, we had to change room but this was done very efficiently. Staff member was lovely and very apologetic. The reason we had to change was that the shower/bath was quite inaccessible. Bath very high with a wall halfway along it so entrance was tricky.

Dear Madam, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay and that our team handled the room change efficiently. Your kind words regarding our staff member are much appreciated, and we will be sure to share your feedback with the team. However, we are sorry to learn that the design and accessibility of the bath and shower caused you some inconvenience. We understand how important comfort and ease of access are to our guests, and we sincerely apologise for any discomfort this may have caused. Thank you again for your valuable comments, which help us identify areas where we can improve our guests' experience. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Kind regards, Maëlla and Reception team

Customer review rating 4.5/5

Robert F. Couples - Confirmed reviews ALL

Our stay was very enjoyable

Dear Guest, Thank you for your kind feedback! We are delighted to hear that you had a very enjoyable stay with us. We truly appreciate your comment and hope to have the pleasure of welcoming you back again soon! Kind regards, The Team

Customer review rating 5.0/5

Paige D. D. Couples - Confirmed reviews ALL

Had a great time lovely hotel

Dear Guest, Thank you very much for taking the time to share your kind feedback with us. We are truly delighted to hear that you had a wonderful stay and that you enjoyed our hotel. It was an absolute pleasure to welcome you, and we sincerely hope to have the opportunity to welcome you back for another memorable stay in the future. Warmest regards, The Reception Team

Customer review rating 5.0/5

Wentao W. Solo - Confirmed reviews ALL

I had a very pleasant stay. The staff were warm, friendly and helpful throughout my visit. The location was excellent—very central and convenient for exploring Nantes. Overall, I really enjoyed my stay and would happily stay here again.

Sir, We warmly thank you for your feedback following your stay at the Mercure Nantes Centre Passage Pommeraye Hotel. We are delighted that you enjoyed your experience and will be sure to share your compliments with our team. We look forward to welcoming you again soon. Best regards, The team at Mercure Nantes Centre Passage Pommeraye Hotel

Other web-users rate our hotel

  • 364 reviews 9.3/10 Location
  • 489 reviews 6.7/10 Room
  • 497 reviews 9.3/10 Service
  • 17 reviews 3.5/10 WiFi
  • 208 reviews 8.2/10 Breakfast
  • 162 reviews 8.4/10 Vibe
  • 113 reviews 7.6/10 Cleanliness
  • 45 reviews 6.2/10 Value

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