Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

Customer review rating (ALL Rating) 4.4/5 1,010 reviews

Hôtel Mercure Nantes Centre Passage Pommeraye - Image 1
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Hotel extras

  • In the tranquil pedestrian streets of the city center

  • Breakfast with local produce

  • 10 minutes from the train station and 20 minutes from the airport

  • Direct access: Congress Center / La Beaujoire exhibition center

  • Paid car park 160 yds away (Graslin)

Our accommodation(s)

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 NANTES

GPS:47.214108, -1.560276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service


After a day of work or visiting Nantes, relax in our lounges and enjoy a selection of local beers or white wines, including the famous Muscadet!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,010 reviews

TripAdvisor Rating  4.5/5  849 reviews

Certificate of excellence 2023

Horrible bathroom 410

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Dirty toilet, you can see shits building up at the bottom and under the seat. Shower drain not working, it was clogged!

Monsieur, Nous vous remercions d'avoir pris le temps de nous écrire à la suite de votre séjour. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, notamment dans la salle de bain, et nous vous prions d’accepter nos plus sincères excuses. Vos retours sont précieux et nous permettent de nous améliorer et d'offrir une meilleure expérience à nos clients. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.

Very good location, comfortable, good value

Customer review rating 4.5/5

Stephen L. M. Couples - Confirmed reviews ALL

Well located hotel, close to all attractions. Helpful and friendly staff. Comfortable room (on the small side).

We are pleased to read your comments. We are delighted that you and our staff enjoyed your stay. We are truly sorry for this inconvenience in the bathroom. We will not fail to pass on the information to resolve the malfunction. As for the size of the room, we also have larger privilege rooms. We remain available to meet your needs for your next reservation.

Perfect Location

Customer review rating 4.5/5

Jill C. Families - Confirmed reviews ALL

We had a nice stay with 2 rooms for 2 nights. Rooms were well appointed however it would have been nice to have water bottles provided. When we arrived we were overcharged and ripped off by our taxi driver from the airport. The man at the front desk of the hotel helped us and took our photo of the license plate to report the driver to the proper authorities.

Dear guest, thank for this good review. See you next time.

Friendly, welcoming and efficient staff for a perfect location and lovely hotel with great rooms.

Customer review rating 5.0/5

Louise Couples - Confirmed reviews ALL

Our stay of 4 nights was perfect with friendly, attentive staff, the room was delightful and spacious with a perfectly adequate breakfast!

Bonjour, Nous vous remercions pour votre commentaire suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de le partager avec toute notre équipe. Nous espérons vous revoir pour votre prochain séjour Nantais! Astrid :)

Perfect stay

TripAdvisor rating 5.0/5

Julie B TripAdvisor review

Perfect stay! I discovered this place for a business trip. Well located and quiet hotel, tasteful decoration. Perfect breakfast, beautiful baguette and pastries. The team is very nice. I would love to come back next time :)

Thanks for this lovely review. Hope to see you again for a new stay in Nantes.

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Other web-users rate our hotel

  • 397 reviews 9.2/10 Location
  • 544 reviews 6.7/10 Room
  • 522 reviews 8.9/10 Service
  • 6 reviews 3.3/10 WiFi
  • 226 reviews 8.4/10 Breakfast
  • 195 reviews 8.8/10 Vibe
  • 155 reviews 7.2/10 Amenities
  • 133 reviews 6.2/10 Cleanliness

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