ibis Styles Nantes Centre Place Graslin 3 stars

Customer review rating (ALL Rating) 4.2/5 465 reviews

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5 rue du Chapeau Rouge, 44000 NANTES, France

Description

Hotel extras

  • Right in the heart of Nantes, excellent public transport links

  • 10 minutes from the SNCF train station and 20 minutes from the airport

  • Direct access to Cité des Congrès and La Beaujoire exhibition center

  • Communicating family rooms

  • Paid car park 160 yds away (Graslin)

Our accommodation(s)

Hotel location

ibis Styles Nantes Centre Place Graslin

5 rue du Chapeau Rouge
44000 NANTES
France

GPS:47.214968, -1.560332

Telephone
Fax +33 2 40 12 49 25

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Enjoy a varied buffet where a gourmet selection of home-baked madeleines, pastries and freshly squeezed orange juice await! A breakfast service adapted for your health and enjoyment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  465 reviews

TripAdvisor Rating  3.6/5  602 reviews

Customer review rating 5.0/5

Gita R. Solo - Confirmed reviews ALL

Easy check in, clean and comfordable room and amazing breakfast. Thank you wonderful staff at the reception for warm welcome !

Dear Client, Thank you very much for commenting on your stay and this great evaluation. We try our best to provide the best experience possible to our guests, but it's always good to read about your satisfaction. Our team priority is to transform your stay into the most comfortable experience in Nantes. We are glad if our approach suits you. Hope to see you again in Nantes with a stay as pleasant as this last one! Best regards Antoine / L'Equipe IBIS Styles

Customer review rating 3.0/5

Claudia M. Solo - Confirmed reviews ALL

The location is great, right in the city centre and close to everything. However, my room was near the elevator, so there was always some noise, which sometimes made it hard to rest properly. The breakfast area is quite small, and on some mornings it was too crowded, so I preferred to have breakfast elsewhere.

Dear Ms. M., Thank you for your message. We are glad to read you enjoy our downtown proximity. Otherwise, our staff is available 24/7, so don't hesitate to ask for help. We may find a solution, maybe in this case, to change your room. We try to avoid a too crowded breakfast with peak hours posted in the elevator. We are truly sorry to learn that you eat your breakfast somewhere else. Best regards. Samantha and the staff of Ibis Styles of Nantes Center Place Graslin

Customer review rating 4.5/5

Ana N. Friends - Confirmed reviews ALL

Prime location in Centre Ville, making walking around very easy. Comfortable room and bed, with TV, A/C and fast Wi-Fi, and simple bathroom with all the amenities. Very graceful and nice staff.

Nous vous remercions du temps accordé pour nous laisser un commentaire. Merci beaucoup pour votre excellent retour ! Nous sommes ravis que vous ayez apprécié notre hôtel et notre équipe. Nous prenons bonne note de vos retours sur la chambre et la salle de bain pour nous améliorer à l'avenir. Votre satisfaction est notre plus belle récompense ! A bientôt ! L'équipe Ibis Styles Nantes Graslin

Customer review rating 4.0/5

Christopher D. Solo - Confirmed reviews ALL

The room had no windows, only one skylight that didn't open. Also there was no ventilation that I could see, only a wall-mounted aircon (that circulates air, doesn't bring any in) and a vent out in the bathroom (that only runs when the bathroom light is on). BUT manager Antoine was friendly, intelligent and helpful, and immediately organized another room at a (better) hotel around the corner. The staff looked unsurprised that I found the room unacceptable. I'm sure mine wasn't the first complaint. I doubt that the room conforms to the relevant legislation. If it meets the letter of the law, it doesn't meet the spirit of it. (Décret n°20… du 30 janvier 2002 : "un éclairement naturel suffisant et d'un ouvrant donnant à l'air libre ou sur un volume vitré donnant à l'air libre.") Verdict: 2 out of 10 points for the room. But 9.5 points out of 10 for the service by Antoine. That young man shows promise, I recommend him for promotion to a better hotel in the Accor group. Also, the room I ended up with at the Mercure was excellent, especially as I did not have to pay extra.

Monsieur, Merci d’avoir pris le temps de partager votre expérience vec nous. Nous sommes désolés que la première chambre n’ait pas répondu à vos attentes et comprenons parfaitement votre ressenti. Nous sommes toutefois ravis qu’Antoine ait pu vous assister rapidement et trouver une solution satisfaisante. Votre reconnaissance à son égard lui sera transmise et appréciée. Vos remarques concernant l’aération et la conformité des chambres ont bien été notées et seront examinées avec attention afin d’éviter tout désagrément futur. A bientôt ! L'équipe Ibis Styles Nantes Graslin

Customer review rating 2.0/5

Alberte V. R. Couples - Confirmed reviews ALL

Doble bed but no closet, only one chair, the shower is tiny, like all the bedroom and the bathroom, absolutely small. The shower drops water in the floor, the walls were dirty and the basebord were loose in the corner.

Dear Mr. V., Thank you for your review. We are sincerely sorry that you stay did not meet your expectation. The issues you highlighted about the cleanness of the room do not reflect of our commitment to our guess. We note the different point and we rectify the situation to prevent from happening again. Your feedback is valuable to us, and we are grateful you brough this to our attention. Best regards, Antoine / IBIS Styles Team

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Other web-users rate our hotel

  • 317 reviews 9.4/10 Location
  • 463 reviews 4.4/10 Room
  • 406 reviews 9.4/10 Service
  • 340 reviews 3/10 Comfort
  • 324 reviews 8.6/10 Breakfast
  • 112 reviews 6.5/10 Cleanliness
  • 71 reviews 8/10 Value
  • 70 reviews 2.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.