Aparthotel Adagio Nantes Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 766 reviews

Aparthotel Adagio Nantes Centre - Image 1
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Description

Hotel extras

  • Near the Château des Ducs de Bretagne

  • Fitness room and business corner

  • Indoor private parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Nantes Centre

19 Allée du Commandant Charcot
44000 NANTES
France

GPS:47.216911, -1.545933

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  766 reviews

Customer review rating 1.0/5

Michael C. Couples - Confirmed reviews ALL

Great staff shame about the bath. Extremely disappointed because we paid a lot more than we usually do for a one night stop just because we both needed to have a hot bath to help with back pains. It was therefore incredibly frustrating to find that there was no hot water in the hotel!! I will be staying somewhere else next time.

Dear Michael, We are truly sorry that your stay did not meet your expectations. Unfortunately, we experienced an unexpected technical issue that affected the hot water supply during your stay. Despite our immediate contact with our maintenance provider, the technician was only able to intervene late in the evening. We fully understand your disappointment and sincerely apologize for the inconvenience caused. As a gesture of goodwill, we have credited Accor points to your loyalty account. The Adagio Nantes Centre Team

Customer review rating 5.0/5

Mingxing L. Solo - Confirmed reviews ALL

The receptioniests are very nice and i would alwasy live in this hotel next time i come to nantes. it is really good to live in this hotel.

Dear Mingxing, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Adagio Nantes centre team

Customer review rating 1.5/5

Catherine O. Families - Confirmed reviews ALL

Shower door did not close at all. Had to use towels to stop flooding. Handbasin did not hold water. Making it hard for my husband to shave. No water or tea or coffee in the room. Some staff did not acknowledge us at all

Dear Catherine, Thank you for taking the time to share your feedback. We are sorry to hear that several aspects of your stay did not meet your expectations. We sincerely regret the issues encountered with the shower door and the handbasin. This is clearly not the level of comfort we aim to provide, and our maintenance team has been informed so these points can be addressed promptly. Please also note that a receptionist is present 24/7 at the property, and we always encourage our guests to contact us immediately if they encounter any issue in the studio. Our team always does its best to resolve problems as quickly as possible together with our maintenance technician. Regarding tea and coffee facilities, we would like to mention that a complimentary coffee machine is available to all our guests throughout the day in the common area. We also provide a water fountain as well as a carafe in each studio so guests can refill it freely. We have chosen this solution as it is much more environmentally friendly than providing plastic water bottles and coffee capsules in the rooms. We were also surprised by your comment regarding the attitude of our staff, as our team is usually particularly appreciated for its warm welcome and kindness. Nevertheless, we take your feedback seriously and will share it internally to ensure that every guest feels acknowledged and well cared for throughout their stay. We hope to have the opportunity to welcome you again in better conditions. L'équipe Adagio Nantes centre

Customer review rating 3.0/5

Ahmed L. B. Solo - Confirmed reviews ALL

Same towels and same blankets for 3 nights...

Dear Ahmed, Thank you for your feedback. As an aparthotel, our services differ from those of a traditional hotel. Housekeeping is provided weekly for longer stays or can be arranged at an additional cost during the stay, as clearly indicated at the time of booking. For guests looking for daily housekeeping and towel changes, a hotel may indeed be more suitable for a future stay. L'équipe Adagio Nantes centre

Customer review rating 3.5/5

Jean-baptiste L. Business - Confirmed reviews ALL

Great staff, very helpful. Good location for walking to the Ducs de Bretagne castle and gardens. Room was great too. Bathroom let's it down. Black mould on ceiling and dirt inside the shower's tiles grout and no lighting in the shower cubicle.

Dear Jean-Baptiste, thank you for your feedback. We’re glad you enjoyed the location, room and our team. We’re sorry about the bathroom issues and will address them promptly to improve our standards. L’équipe Adagio Nantes centre

Other web-users rate our hotel

  • 879 reviews 9/10 Location
  • 975 reviews 6.7/10 Room
  • 711 reviews 9.3/10 Service
  • 26 reviews 7.2/10 WiFi
  • 336 reviews 4.9/10 Cleanliness
  • 223 reviews 5.2/10 Value
  • 194 reviews 4.6/10 Breakfast
  • 116 reviews 4.1/10 Food

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