Mercure Nantes Centre Grand Hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,139 reviews

Best price
guarantee
Mercure Nantes Centre Grand Hotel Hotel - Image 1
Mercure Nantes Centre Grand Hotel Hotel - Image 2
Mercure Nantes Centre Grand Hotel Hotel - Image 3
Mercure Nantes Centre Grand Hotel Hotel - Image 4
4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19", 44000 NANTES, France

Description

Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • 24/7 in-room varied catering offer

  • A tailor-made seminar offer with a dedicated contact person

Our accommodation(s)

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19"
44000 NANTES
France

GPS:47.214005, -1.557058

Telephone
Fax +33 2 51 82 10 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 4.44

Dine in a quiet, cozy place and try our market dishes. At lunchtime, opt for our starter/main menu from EUR 19. If you're in a real hurry, check out our snack offer or enjoy our traditional club sandwich.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,139 reviews

TripAdvisor Rating  4.1/5  1,299 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Ulf L. Solo - Confirmed reviews ALL

Middle in the center of the city, short distance to the sightseeings

Our #1 for Nantes - excellent in every way, outstanding staff

TripAdvisor rating 5.0/5

ASASG_7 TripAdvisor review

Outstanding hotel. Coming from the train, hopped #1 tram to Commerce, 1 block from hotel, which is in the lovely pedestrian zone. Rooms was large, excellent bed & bedding, WC was sleek, nice to have a little fridge & bathrobes. Our "Priviledge" Room also had a Juliet balconey overlooking the walkway, lovely for a breeze yet soundproof. Common rooms have simple elegance (lobby, bar, restaurant). Didn't use the gym, but ironing room was handy! Great area for seeing sights, restaurants & shops. BTW our impressions of this hotel started out great in the first minutes because of the young lady at reception, Julie,who greeted us the afternoon of Nov 2nd. Rarely do we meet someone so flawless in every aspect. She was warm, friendly and very efficient. Provided an excellent room, clear information and made sure we were aware of all the hotel offers. After giving us our keys (without having to ask, 2) she asked if there was any other way she could help make our visit better. One has the feeling she will be succesful in any profession but she is certainly perfectly suited to hospitality. This is definitely our No #1 for Nantes on any return trip.

Dear guest, Thank you for your wonderful feedback regarding your recent stay at Mercure Nantes Centre - Grand Hôtel. We are delighted to learn that you found our location convenient and enjoyed the various amenities in your Privilege Room, including the terrace and the comfortable bedding. It is rewarding to know that you appreciated the elegance of our common areas and found our ironing room to be beneficial during your stay. We are especially grateful for your kind words about our receptionist, Julie. Her dedication to providing exceptional service embodies the values we strive to uphold at our hotel. It is heartening to hear that she made such a positive impression on you, and I will be sure to share your compliments with her. We look forward to welcoming you back to our hotel on your next visit to Nantes.

I wont be back

TripAdvisor rating 2.0/5

Crispness Couples - TripAdvisor review

Firstly, there is too much choice in Nantes, so I won’t return here. We had 2 nights in Nantes, to see the sights and experience the city. This hotel was not the place to do it from. Everything was just functional. No one on staff seemed inclined to go the extra kilometre. I had booked a Privilege room, which seemed to be a slight upgrade when booking, but frankly it wasnt worth anything extra. The room was very small, and particularly in the area of the hallway, toilet and shower room, it was poorly configured. There were too many doors, light switches, etc and in all the wrong places. I am a large person and there was insufficient room for me to comfortably bend over and spit into the sink after washing my teeth. The shower has 2 heads, a manual head and a large overhead grill built into the ceiling. Switching between them requires a valve to be pulled out before turning on the tap. The problem there is that the only way to do this means you get soaked with cold water while turning it on. The toilet was similarly small. The bed was comfortable and linens were good quality. The Privilege room meant we received a very small box of biscuits left on the bed for us on arrival. The box was cardboard and not airtight meaning that the biscuits were soft and inedible. There was a strange radio-thing on the bedside table. Perhaps it was a smart-speaker/alarm radio. It was just taking up space which I needed for my own devices. But untangling it from the telephone cables just to place it on the floor was a real chore. Breakfast was adequate. The nespresso machine was for decaff coffee, but wasnt working properly on the 2nd morning. The fresh fruit selection (my breakfast preference) was only adequate. The bread and hot food was good. The staff all seemed disinterested and purely functional throughout. None smiled or wished me a “bonne journée” I will choose a different hotel next time I am overnighting in Nantes

Dear guest, Thank you for sharing your feedback regarding your recent stay with us. I regret to learn that your experience did not meet your expectations, particularly concerning the layout and functionality of the Privilege room. We appreciate your insights about the room configuration and the shower system, as this information is valuable for our ongoing assessments. I am pleased to hear that you found the bed comfortable and appreciated the quality of the linens. However, I understand your disappointment with the biscuits provided in your room and the issue with the Nespresso machine during breakfast. Your comments about the breakfast offerings have been noted, and I will ensure they are addressed with the team. It is concerning to hear that our service did not reflect our commitment to hospitality. We strive to create a warm and engaging environment for our guests, and your observations will be shared with the team to reinforce this standard. Thank you once again for your feedback, and I wish you the best in your future travels. David Chevalier Accommodation Manager

Customer review rating 4.5/5

Laurie P. Business - Confirmed reviews ALL

The hotel was very clean and comfortable. The location was in a great location. Easy to walk to all of the restaurants and tram station.

Dear Guest, Thank you very much for your kind feedback. We’re delighted to know that you enjoyed the comfort and cleanliness of our hotel, as well as our central location close to restaurants and public transport. We truly appreciate your visit and hope to have the pleasure of welcoming you back to Nantes soon. Best regards, Laurent STROZYK General Manager – Mercure Nantes Centre Grand Hôtel

Customer review rating 5.0/5

Marie O. Friends - Confirmed reviews ALL

Really warm, welcoming staff. The location could not be better. The room was cosy and the beds super comfortable. Thoroughly recommend this hotel.

Dear Mrs O., Thank you for taking the time to share your experience at our establishment. We are delighted to read that you particularly appreciated the warm welcome from our team, the hotel's ideal location and the comfort of your room and our bedding. We are sincerely touched by your recommendation. We hope to have the pleasure of welcoming you back very soon. Yours sincerely, Erin AUCHER Executive Assistant

In partnership with TripAdvisor

Other web-users rate our hotel

  • 634 reviews 8.9/10 Location
  • 763 reviews 6.9/10 Room
  • 774 reviews 9.2/10 Service
  • 7 reviews 0/10 WiFi
  • 350 reviews 8.5/10 Breakfast
  • 245 reviews 5.3/10 Cleanliness
  • 52 reviews 8.8/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Nantes

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.