Mercure Nantes Centre Grand Hotel Hotel 4 stars

Customer review rating 4.4/5 6,483 reviews

Mercure Nantes Centre Grand Hotel Hotel
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Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • Labeled ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Hairdressing salon
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 12 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic
Accès GPS Zone Pietonne :
N 47°12'48.91" W 1°33'24.19"
44000
nantes
france

Tel: +33251821000

Fax: (+33)2/51821010

Check-in from 14h00

Check out up to 12h00

  • NANTES :  ALL COMMERCE

  • NANTES :  ALL Commerce

  • By plane

    NANTES ATLANTIQUE At 10.08km / 6.26 miles

  • By helicopter

    NANTES ATLANTIQUE At 15km / 9.38 miles

  • By car

    NANTES CENTRE At 10km / 6.25 miles

  • By train

    NANTES At 1km / 0.63 miles

GPS :47.214005, -1.557058

Our accommodations

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms. Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Mini bar with free soft drinks(...)

Privilege Room with 1 double bed and 1 double sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 31 / 334 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Mini bar with free soft drinks(...)

Classic Room with twin beds

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

RESTAURANT 4.44

Type of cuisine: French

Our restaurant is temporarily closed. However, we provide in-room catering service at lunchtime and in the evening.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

4.44

Non contractual photo

Our bar is currently exceptionally closed.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 205

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,483 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,104 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located

Customer review rating 4.4/5

Nancy Families - 23/02/2020 Confirmed reviews ALL

Best location, friendly staff, cleanliness good. Only bad thing is, if it is bad. I think the hotel is 3 star not 4.

Dear Mrs K., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. We took good note of your remarks concerning the variety of the breakfast and the scramble eggs, the size of the bed and the knowledges of the receptionists. The deposit of 210 € is not the city taxes but it is to cover any extra (35 € per person and per night), we are sorry if nobody explained it to you. The teams have been sensitized to your message Thank you again for sharing your experience, and we hope your next visit will be more pleasant athzn the previous one. Sincerely, Laurent STROZYK Directeur Général

well located

Customer review rating 4.4/5

B. Business - 20/02/2020 Confirmed reviews ALL

nice hotel

Dear Xavier B., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Great City Centre location!

Customer review rating 4.4/5

Russ H. Business - 13/02/2020 Confirmed reviews ALL

Great staff, nice rooms, comfortable bed, fantastic location and good breakfast!

Dear Mr H., We are delighted to discover that the quality of our services has been up to your expectations. All your compliments will be passed on to the team ! It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hôtel. Thank you ! Sincerely, Laurent STROZYK, General Manager

Prima

Customer review rating 4.4/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Good hotel with renewed facilities, clean and very good personal service.

Dear Mr L., We are delighted to discover that the quality of our services has been up to your expectations. All your compliments will be passed on to the team. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hôtel. Thank you ! Sincerely, Laurent STROZYK, General Manager

Conviently located

Customer review rating 4.4/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

It was a nice stay that provided what I needed as a base location for the work I needed to do.

Dear Troy B., A warm thank you for taking the time to share your experience following your stay at the Mercure Nantes Centre Grand Hotel. We are pleased to receive your compliments concerning the quality of our staff and facilities, and we hope to have the pleasure to host you again very soon ! Best regards, Laurent STROZYK, General Manager

The best middle range hotel in the hart of Nantes.

TripAdvisor rating 4.0/5

ibelenkov Business - 03/02/2020 TripAdvisor review

The best middle range hotel in the hart of Nantes. Very convenient location of the hotel in the hart of the city - 10 min. by foot to the Train Station, 2 min. walk to the central square, a lot of restaurants around. Fitness room, very good breakfast. Very friendly staff.

Dear Guest, Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed all our facilities and the city of Nantes. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

Great stay

Customer review rating 4.4/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

High service, good food.

Dear Benthe K., Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed our facilities. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel. Best regards, Laurent STROZYK, General Manager

Perfect Location, all good

Customer review rating 4.4/5

Christian L. Couples - 02/02/2020 Confirmed reviews ALL

Thanks for amending my reservation adding the missing guest, and thanks for the room upgrade, all excellent, including breakfast, bed, clean condition, location, service, will recommend.

Dear Christian L., A warm thank you for your comment, my teams and I are pleased to receive your all your compliments ! We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel. We hope to welcoming you again soon ! Best Regards, Laurent STROZYK General Manager

Nice , located in the down town

Customer review rating 4.4/5

L. V. Solo - 01/02/2020 Confirmed reviews ALL

By car, Quite difficult access due to restricted road. Good staff. Happy stay

Dear v. L., A warm thank you for your comment following your stay at the Mercure Nantes Centre Grand Hôtel ! We are delighted to read that you enjoyed our facilities, location and staff. We know that the car access to the semi pedestrian area can be difficult, that's why our receptionists are available to guide you by phone 24/7. We hope to have the pleasure of making you feel welcome again in Nantes. Best regards, Laurent STROZYK, General Manager

Practical overnight stay

Customer review rating 4.4/5

Claude F. Couples - 28/01/2020 Confirmed reviews ALL

I was staying overnight to catch a plane early morning. I missed instructions to the parking but used Parking Pl. du Commerce. We enjoyed very much the bar with tapas and good drinks and pleasant atmosphere so we skipped other dinner.

Dear Claude F., A warm thank you for your comment and notation ! We are delighted to read that you enjoyed our facilities, location and staff and that your stay has been up to your expectations. We would love to host you again at the Mercure Nantes Centre Grand Hotel and make you enjoy again the quality of our host and catering services. Sincerely, Laurent STROZYK, General Manager

Very good

TripAdvisor rating 4.0/5

1Claireb Business - 17/01/2020 TripAdvisor review

Nantes is a lovely town which I had to visit as a base for a Loire Valley visit. The hotel is right in the centre of Nantes but peaceful and quiet. Very nice, comfortable rooms. Lovely reception staff. Recommended!

Dear Guest, A warm thank you for taking the time to share your experience on TripAdvisor ! We will share your compliments with all of our staff. It will be a pleasure to welcome you again in Mercure Nantes Centre Grand Hotel ! Best Regards, Laurent STROZYK, General Manager

Good experience

Customer review rating 4.4/5

Steven H. Business - 16/01/2020 Confirmed reviews ALL

Good experience as usual in this hotel where I come once a month

Dear Steven E H., We are delighted to discover that the quality of our services has been up to your expectations. All your compliments will be passed on to the team. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hôtel. Thank you ! Sincerely, Laurent STROZYK, General Manager

Nice hotel near Commerce tram station

Customer review rating 4.4/5

Celso E. P. Families - 27/12/2019 Confirmed reviews ALL

Confortable room and beds. Walking distance to major city atttactions.

Dear Mr Escobar P., Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed our facilities. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel. Best regards, Laurent STROZYK, General Manager

Very good

Customer review rating 4.4/5

Luis C. Solo - 16/12/2019 Confirmed reviews ALL

Very friendly and helpfull staff. Well located

Dear Luis c., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Agreable

Customer review rating 4.4/5

Alexandra Friends - 02/12/2019 Confirmed reviews ALL

Situation geographique ideale.

Chère Madame WEXLER, Nous vous remercions pour vos réponses suite à votre séjour au Mercure Nantes Centre Grand Hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, chère Madame, en l’expression de nos sentiments les meilleurs. Laurent STROZYK Directeur Général Tél 02 51 82 10 00

Vercy comfortable, ideally located and calm

Customer review rating 4.4/5

G. Business - 02/12/2019 Confirmed reviews ALL

.

Dear Marianne G., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one ! Sincerely, Laurent STROZYK General Manager

PARFAIT

Customer review rating 4.4/5

D. Business - 28/11/2019 Confirmed reviews ALL

EXCELLENT

Cher Monsieur D., Nous vous remercions pour vos réponses suite à votre séjour au Mercure Nantes Centre Grand Hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher Monsieur, en l’expression de nos sentiments les meilleurs. Laurent STROZYK Directeur Général Tél 02 51 82 10 00

Well located, smart, friendly, city centre hotel

Customer review rating 4.4/5

Gary H. Couples - 26/11/2019 Confirmed reviews ALL

We stayed for 4 nights. Our Privilege room was very comfortable, especially the bed. There is a shortage of hanging space and clothing storage for a longer stay. The shower was hand held which was a little odd but we managed. The bar was excellent and we used it every day to sit and chat with our daughter who we were visiting. The staff were friendly and helpful and extremely welcoming. Breakfast was wide ranging and of high quality. The coffee machine is a bit temperamental. Overall satisfied indeed.

Dear Mr H., We are delighted to discover that the quality of our services has been up to your expectations. All your compliments will be passed on to the team ! We took note of your remarks regarding the shower and the coffee machine. We would be more than happy to host again at the Mercure Nantes Centre Grand Hotel for your next visit in Nantes ! Sincerely, Laurent STROZYK, General Manager

Overall a great option in Nantes

Customer review rating 4.4/5

Maria Couples - 26/11/2019 Confirmed reviews ALL

The hotel has a great location and it offers more facilities than other hotels around: fitness room, 24h room service (with quite a good menu), a nice, comfortable business lounge and free, user-friendly wifi. The price is very competitive and we got an upgrade to a suite.

Dear Maria M., A warm thank you for your compliments that my teams and I are pleased to receive ! We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel. We apologize again for the mistake in the invoice. It will be a real pleasure to host you again and to make you feel welcome after a walk in the historical center of Nantes. We hope to welcoming you soon ! Best Regards, Laurent STROZYK General Manager

Dissatisfied

Customer review rating 4.4/5

A. Business - 18/11/2019 Confirmed reviews ALL

Very small room, weird smell, not very well cleaned.

Dear Yacine A., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. We are truly sorry to read that your stay didn’t meet your expectations and we sincerely apologize for that. Please note that this cleaning problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Sincerely, Laurent STROZYK General Manager
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