Mercure Nantes Centre Grand Hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,338 reviews

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Mercure Nantes Centre Grand Hotel Hotel - Image 1
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4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19", 44000 NANTES, France

Description

Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • 24/7 in-room varied catering offer

  • A tailor-made seminar offer with a dedicated contact person

Our accommodation(s)

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19"
44000 NANTES
France

GPS:47.214005, -1.557058

Telephone
Fax +33 2 51 82 10 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 4.44

Dine in a quiet, cozy place and try our market dishes. At lunchtime, opt for our starter/main menu from EUR 19. If you're in a real hurry, check out our snack offer or enjoy our traditional club sandwich.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,338 reviews

TripAdvisor Rating  4.1/5  1,286 reviews

Certificate of excellence 2025

Customer review rating 2.5/5

Marcia H. Couples - Confirmed reviews ALL

The check in was good, Front of house team good and had good knowledge. Changed room when requested as first room was quite dark and small - even though I booked a privileged room. Also allowed us to have late check out at a price. Though they did charge me for late checkout for every night for my 3 night stay and not the one night. this should have been made clearer. My biggest complaint is with the cleaning team. The second room, had stains on the carpet, toilet uncleaned, dust and leftover rubbish behind fridge which was clearly visible. The second day the cleaning team failed to clean and make up the room. Had to request towels as we had none, no toilet roll.

Dear Mrs H., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre - Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager

Customer review rating 4.5/5

Gerard Z. Couples - Confirmed reviews ALL

D'abord merci pour le surclassement. Bien que petite (env 20 m2) la chambre est parfaitement équipée. La literie est de bonne qualité. Petit déjeuner très correct. Restaurant avec une carte limitée, mais notre plat était correct. Parking sous l'hôtel, mais pas accessible par l'ascenseur, un peu cher.

Cher Monsieur Z., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, cher Monsieur Z., nos salutations distinguées. Enora BELLEIL Assistante de Direction

Customer review rating 4.5/5

Alexandre F. Couples - Confirmed reviews ALL

Hôtel très bien situé, chambre propre et spacieuse

Cher Monsieur F., Nous vous remercions pour vos commentaires suite à votre récent séjour chez nous. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher Monsieur F., en l’expression de nos sentiments les meilleurs. Enora BELLEIL Assistante de Direction

Customer review rating 4.5/5

Eric V. Couples - Confirmed reviews ALL

Nous avons passé une nuit en semaine, bon accueil et chambre confortable

Monsieur V., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur V., nos salutations distinguées. Laurent STROZYK Directeur Général

Customer review rating 4.5/5

Nicolas V. Couples - Confirmed reviews ALL

Personnel à l'écoute et adorable, chambre spacieuse et bien insonorisée, petit déjeuner pour tous les gouts

Monsieur V., Nous vous remercions pour vos commentaires suite à votre récent séjour au Mercure Nantes Centre - Grand Hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau afin d'obtenir un 10/10, nous vous prions de croire, Monsieur V., en l'assurance de notre parfaite considération. Laurent STROZYK Directeur Général

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Other web-users rate our hotel

  • 639 reviews 8.9/10 Location
  • 785 reviews 6.6/10 Room
  • 812 reviews 9.2/10 Service
  • 10 reviews 0/10 WiFi
  • 360 reviews 8.5/10 Breakfast
  • 249 reviews 4.6/10 Cleanliness
  • 116 reviews 4.8/10 Amenities
  • 114 reviews 5.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.