Information message

Mercure Nantes Centre Grand Hotel Hotel 4 stars

Customer review rating 4.4/5 7,577 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure Nantes Centre Grand Hotel Hotel
See on a map
+ 22 Services

Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • 24/7 in-room varied catering offer

  • Certified ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic
Accès GPS Zone Pietonne :
N 47°12'48.91" W 1°33'24.19"
44000 nantes
france

Tel: +33251821000

Fax: (+33)2/51821010

Check-in from 14h00

Check out up to 12h00

  • NANTES :  ALL COMMERCE

  • NANTES :  ALL Commerce

  • By plane

    NANTES ATLANTIQUE At 10.08km / 6.26 miles

  • By helicopter

    NANTES ATLANTIQUE At 15km / 9.38 miles

  • By car

    NANTES CENTRE At 10km / 6.25 miles

  • By train

    NANTES At 1km / 0.63 miles

GPS :47.214005, -1.557058

Hotel services

RESTAURANT 4.44

Dine in a quiet, cozy place and try our market dishes. At lunchtime, opt for our starter/main menu from EUR 16. If you're in a real hurry, check out our snack offer or enjoy our traditional club sandwich.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 162 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 162 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • German
    • French
    • Spanish
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • HOTEL Additional charge
    • On site
    • 45 parking spaces
    • Private
Boutiques/shopping
  • Hairdresser/barber
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms. Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 205

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,577 reviews

TripAdvisor Rating 4.0/5

1,162 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

top

Customer review rating 5.0/5

Le G. Couples - 10/10/2021 Confirmed reviews ALL

personnel au top

Chère Madame Le G., Nous vous remercions pour vos réponses suite à votre séjour au Mercure Nantes Centre Grand Hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, chère Madame, en l’expression de nos sentiments les meilleurs. Laurent STROZYK Directeur Général

Not very well located

Customer review rating 3.5/5

Antonio Families - 05/10/2021 Confirmed reviews ALL

Parking paid not appropriate to the location of the Hotel.

Dear Antonio A., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We took good note of your remarks concerning the parking. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Excellent Mercure team support for the organisation of our seminar

Customer review rating 5.0/5

H. M. Business - 19/09/2021 Confirmed reviews ALL

See above

Dear M. H., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Feeling welcome

Customer review rating 4.5/5

Anonymous Solo - 08/09/2021 Confirmed reviews ALL

Repeated stays over the summer. Noticed personal attention and appreciated the service.

Dear Jean-Louis T., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Well located

Customer review rating 4.5/5

Ian C. Couples - 08/09/2021 Confirmed reviews ALL

We stopped in Nantes to break journey south from Riscoff. The hotel is well situated to explore centre of city. Room comfortable. Parking very useful.

Dear Ian C., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Very Nice Hotel

TripAdvisor rating 5.0/5

patabuckley 02/09/2021 TripAdvisor review

The hotel is in the heart of Nantes just where you would want to be when visiting a City, the staff were really friendly and the hotel was immaculate, Parking is under the hotel and was really easy to park with good sized spaces, will stay again for sure next year

Dear Guest, A warm thank you for your comment following your stay at the Mercure Nantes Centre Grand Hotel! We are delighted to read that you enjoyed our facilities, location and staff. We hope that we wiil host you again. Sincerely, Laurent STROZYK, General Manager

Good service

Customer review rating 5.0/5

Caroline Couples - 23/08/2021 Confirmed reviews ALL

The receptionist was most helpful

Dear Caroline F., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

superb location, access by car complicated due to current street work in the center area

Customer review rating 3.5/5

Kurt Couples - 10/08/2021 Confirmed reviews ALL

small (normal for city center hotels in France) room, but clean and quiet. To have a closed secure parking i the middle of the city is great. Would only change the scrambled eggs at breakfast...

Dear Kurt D., Thank you very much for your compliments and comments following your stay at the Mercure Nantes Centre Grand Hotel. We are glad to read that you enjoyed your stay ! We know that the access to the carpark can be difficult that’s why we send you an e-mail to find to find us. Our team is also available 24/7 to guide you by phone. We hope that we will host you again ! Sincerely, Laurent STROZYK General Manager

Good value for money

Customer review rating 4.0/5

Db Families - 08/08/2021 Confirmed reviews ALL

Good choice for breakfast

Dear Dirk B., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We took good note of your remarks and thank you for it. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

City Break

Customer review rating 5.0/5

Richard S. Couples - 31/07/2021 Confirmed reviews ALL

Great as always and staff were very helpful

Dear Mr S., A warm thank you for your comment following your stay at the Mercure Nantes Centre Grand Hôtel ! We are truly happy to read that you enjoyed your stay and we hope to have the pleasure to welcome you again next year ! Sincerely, Laurent STROZYK General Manager
Customer review rating 1.0/5

C. A. Business - 19/07/2021 Confirmed reviews ALL

for the first time in my practice, when a thing forgotten in a hotel was not returned to me. I forgot the charger for the phone (it happens quite often) and for some reason they did not find it after cleaning :) I was very upset, it seems like a hotel with such a reputation, but the service does not match at all:(

Dear Mrs C., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre - Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I confirm you that we didn't find your phone charger in your room. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager

The best middle range hotel in the hart of Nantes.

TripAdvisor rating 4.0/5

ibelenkov Business - 03/02/2020 TripAdvisor review

The best middle range hotel in the hart of Nantes. Very convenient location of the hotel in the hart of the city - 10 min. by foot to the Train Station, 2 min. walk to the central square, a lot of restaurants around. Fitness room, very good breakfast. Very friendly staff.

Dear Guest, Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed all our facilities and the city of Nantes. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

Very good

TripAdvisor rating 4.0/5

1Claireb Business - 17/01/2020 TripAdvisor review

Nantes is a lovely town which I had to visit as a base for a Loire Valley visit. The hotel is right in the centre of Nantes but peaceful and quiet. Very nice, comfortable rooms. Lovely reception staff. Recommended!

Dear Guest, A warm thank you for taking the time to share your experience on TripAdvisor ! We will share your compliments with all of our staff. It will be a pleasure to welcome you again in Mercure Nantes Centre Grand Hotel ! Best Regards, Laurent STROZYK, General Manager

Comfortable and colourful suite

TripAdvisor rating 5.0/5

agw1944 Couples - 31/10/2019 TripAdvisor review

Upgraded, thankfully, to a highly decorated suite ... which was comfortable despite a very small bathroom, out of keeping with the e size of the suite. The decorative scheme [orange/red] was rather too bright but I appreciated the overall grid pattern, which embraced the ceiling as well as the walls. The hotel staff were all verty helpful.

Dear Guest, We are pleased to read that you enjoyed your stay in our special artist Suite and our staff. We took good note of your remarks concerning the room and the size of the bathroom. Thank you for your feedback, we hope to have the pleasure to host you again at the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

Mercure Nantes

TripAdvisor rating 5.0/5

bnavarromailbox Family - 02/08/2019 TripAdvisor review

Great family room with space and large bathroom. The breakfast is various and rich. Friendly staff, ready to provide advice. Smooth process from check-in to fast checkout. Location perfect, beautiful city.

Dear Guest, Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed all our facilities and the city of Nantes. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

small bathroom

TripAdvisor rating 4.0/5

backpack Couples - 14/07/2019 TripAdvisor review

Check in very quick and friendly Room size average but bathroom was very small Location very good for trams and buses Airport bus stop 2 minute walk 9 euros each cross over road and go up side street with tui on corner very central

Dear Guest, Thank you for your feedback. We are glad to read that you enjoy the quality of the check-in and the central localisation of our hotel. We took note of your remark concerning the size of the bathroom and apologize for it. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hotel. Best regards, Laurent STROZYK, General Manager

Excellent location, good value, superb room and nice staff

TripAdvisor rating 5.0/5

Mash104 Family - 30/08/2018 TripAdvisor review

The hotel was excellent and the staff were extremely helpful. The room was very spacious and clean with a lovely bathroom.The location and parking were excellent and the staff were all very friendly and helpful with their advice.

Dear Guest, Thank you for your comment. We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel! It will be a real pleasure to host you during your next visit in Nantes. Best regards, Laurent STROZYK, General Manager

Very poor

TripAdvisor rating 2.0/5

danielsC85BQ Family - 23/08/2018 TripAdvisor review

The room had no furnichures, no place for your clothes, the shwoer was excellent but the bath has no space, there Arent any chairs in the room. No Minibar.The Bar of the Hotel has a very poor Service, in the hotel thare are not even one Computer for the guest .Very poor

Dear Guest, Thank you very much for taking the time to share your experience after your stay in the Mercure Nantes Centre Grand Hotel. We are truly sorry to read that your stay didn’t meet your expectations and we sincerely apologize for that. Next time we suggest you to book one of our Suites which are more spacious than the standards rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Laurent STROZYK, General Manager

Good hotel very well situated

TripAdvisor rating 4.0/5

Bernard L Family - 19/08/2018 TripAdvisor review

The staff is professional, very attentive to our satisfaction and confort and welcoming.Rooms are very comfortable, clean and quiet.Breakfast buffet is very good and with a great choices of different foods.

Dear Bernard, We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel. We communicate your compliments to the entire team. It will be a pleasure to host you again ! Best regards, Laurent STROZYK, General Manager

Wonderful stay

TripAdvisor rating 5.0/5

andrewmW5522OX Couples - 06/07/2018 TripAdvisor review

After one or two not so good Accor hotels during our recent visit to France, this was a revelation. Not only had the management at Nantes read the comments we had left but they took steps to make sure we were happy at their hotel. We received a delightful upgrade and had a detailed conversation with one of the management team about the reasons for our previous unhappiness, all of which was taken on board. Brilliant. The welcome was first class, from reception onwards. We shall certainly stay in Mercure Nantes again.

Dear Andrew, A warm thank you for your comment following your stay at the Mercure Nantes Centre Grand Hotel ! We are pleased to receive your compliments concerning the quality of our staff and facilities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure of making you feel welcome again in Nantes. Best regards, Laurent STROZYK, General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in nantes