Mercure Nantes Centre Grand Hotel Hotel

Mercure Nantes Centre Grand Hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,726 reviews

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Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • 24/7 in-room varied catering offer

  • Certified ALLSAFE by Bureau Veritas

ALLSAFE approved hotel

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19"
44000 NANTES
France

GPS:47.214005, -1.557058

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT 4.44

Dine in a quiet, cozy place and try our market dishes. At lunchtime, opt for our starter/main menu from EUR 17. If you're in a real hurry, check out our snack offer or enjoy our traditional club sandwich.

Our accommodation(s)

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms. Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,726 reviews

TripAdvisor Rating  4.0/5  1,232 reviews

Too difficult to find

TripAdvisor rating 3.0/5

meggiep1234 Families - TripAdvisor review

We had booked this hotel the night prior to our departure from Nantes Airport. It was centrally located but very busy and given the crowds and construction and difficulty finding the parking area we ended up putting on our hazards next to a parking lot and booking a different hotel out of Nantes Center. I was traveling with my father who had some ambulation issues and given the confusion of where to park, the location of the hotel, we decided to stay elsewhere out of town a bit. It did look lovely, however. Just be prepared for the construction.

Dear customer I find it a bit easy to judge us with a bad note without having stayed at our place and only considering the access to the hotel. Our hotel is located in the heart of the pedestrian streets of Nantes. A map is sent to all our clients before booking in order to facilitate their arrival.

Positive family stay

Customer review rating 4.5/5

Brandon Families - Confirmed reviews ALL

Well located in walking district of downtown Nantes. Staff speaks great English.

Dear Mr C., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre - Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Amazing room and great value for money

TripAdvisor rating 5.0/5

Pat R Couples - TripAdvisor review

What an amazing room! We visited on a relatively quiet day just for one night and we got super lucky that we got upgraded to a suite. It was incredible. The bath was the size of my bathroom at home! There was a living room with a massive tv and a playstation, bedroom was massive too and lovely decorated. The whole thing was so big you could get lost in it. What a lovely surprise and the staff couldn't be friendlier. We had a great stay. Wish we could stay longer cause that room blew us away :) Thank you

Thanks a lot for your positive feedback

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice experience

Dear Mr N., We very much appreciate your comments regarding your nice stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Lovely hotel, upgraded room but bathroom was dirty

Customer review rating 3.5/5

Derek Couples - Confirmed reviews ALL

Great location and upgrade to suite was really appreciated. However unfortunately the bathroom was not at all clean and many pubic were present from previous occupants

Dear Mr G., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre - Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK Directeur Général / General Manager Tél 02 51 82 10 00

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Other web-users rate our hotel

  • 591 reviews 8.2/10 Location
  • 810 reviews 6.7/10 Room
  • 820 reviews 8.9/10 Service
  • 12 reviews 4.1/10 WiFi
  • 407 reviews 8.2/10 Breakfast
  • 250 reviews 5.9/10 Cleanliness
  • 133 reviews 4.3/10 Amenities
  • 89 reviews 2.5/10 Value

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