Mercure Nantes Centre Grand Hotel Hotel 4 stars

Customer review rating 4.4/5 6,813 reviews

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Mercure Nantes Centre Grand Hotel Hotel
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Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • Labeled ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Hairdressing salon
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 12 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic
Accès GPS Zone Pietonne :
N 47°12'48.91" W 1°33'24.19"
44000
nantes
france

Tel: +33251821000

Fax: (+33)2/51821010

Check-in from 14h00

Check out up to 12h00

  • NANTES :  ALL COMMERCE

  • NANTES :  ALL Commerce

  • By plane

    NANTES ATLANTIQUE At 10.08km / 6.26 miles

  • By helicopter

    NANTES ATLANTIQUE At 15km / 9.38 miles

  • By car

    NANTES CENTRE At 10km / 6.25 miles

  • By train

    NANTES At 1km / 0.63 miles

GPS :47.214005, -1.557058

Our accommodation(s)

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms. Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Mini bar with free soft drinks(...)

Privilege Room with 1 double bed and 1 double sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 31 / 334 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Mini bar with free soft drinks(...)

Classic Room with twin beds

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

RESTAURANT 4.44

Type of cuisine: French

Dine in a quiet, cozy place and try our market dishes. At lunchtime, opt for our starter/main menu from EUR 15. If you're in a real hurry, check out our snack offer or enjoy our traditional club sandwich.

4.44

Non contractual photo

Cosy, quiet, intimate, comfy: 4.44 exudes happiness. Curled up with your partner by the fireplace or at a table, enjoy snacks, cocktails or gourmet wines as 4.44 vibrates to the sound of music;

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 205

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,813 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,119 reviews

Average

Customer review rating 4.4/5

Mark M. Business - 20/11/2020 Confirmed reviews ALL

I was disappointed not to get a welcome drink or welcome snack, I see no reason Covid precautions should stop that. The tea and coffee facilities were not replenished once n four days. The arrangement with the bollard was ridiculous

Well located but far away from a Grand Hotel's expectation

Customer review rating 4.4/5

L Business - 15/10/2020 Confirmed reviews ALL

Nice hotel and very well located, Covid restrictions acceptable and understandable (no cleaning during my stay) but this does not justify the total absence of standard amenities in the room (soap, body lotion, shower cap, etc) that you expect from a 4 stars hotel. Restaurant is not existing despite the advertising

Dear Mrs G., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Like you said Covid19 does not justify the total absence of standard amenities in the room, we are truly sorry for this inconvenience. Your remarks have been shared with the team to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager

Always good!

Customer review rating 4.4/5

Roseb52 Couples - 20/08/2020 Confirmed reviews ALL

Just a one night stopover in a hotel we know and trust. Great to see really sensible and effective measures in place because of Covid. Great stay!

Dear Rose B., A warm thank you for your comment, my teams and I are pleased to receive all your compliments ! We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel. It will be a real pleasure to host you again and to make you feel welcome again. We hope to welcoming you soon ! Best Regards, Laurent STROZYK, General Manager

Perfect Location

Customer review rating 4.4/5

Chris H. Couples - 10/08/2020 Confirmed reviews ALL

Good size room - secure Carpark-

Dear Chris D H., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Normally you find all the mentioned product in your room on the courtesy tray (coffe, water, tea...) but we took all it off because of the covid. All those products are available on demand at the front desk during your stay. We are truly sorry if nobody gave you this information at your check-in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Lovely room in great central location.

Customer review rating 4.4/5

David Families - 18/07/2020 Confirmed reviews ALL

We are a family of three stopping in Nantes on route to the south of France. We had a great room and were able to visit a city we had never stayed in before. The room was large and clean and the beds were huge!! We had a really good night’s sleep.

Dear Andrew C., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We took good note of your remark concerning the rapidity of the check-in. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Very well located;

Customer review rating 4.4/5

Margaux Business - 16/07/2020 Confirmed reviews ALL

For a top service, would have appreciated the hairdryer

Dear Margaux O., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. Due to the covid19 the hairdyers has been taken off the rooms but are available at the front desk. We are very sorry if this information has not been communicated to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Well located

Customer review rating 4.4/5

Nancy Families - 23/02/2020 Confirmed reviews ALL

Best location, friendly staff, cleanliness good. Only bad thing is, if it is bad. I think the hotel is 3 star not 4.

Dear Mrs K., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. We took good note of your remarks concerning the variety of the breakfast and the scramble eggs, the size of the bed and the knowledges of the receptionists. The deposit of 210 € is not the city taxes but it is to cover any extra (35 € per person and per night), we are sorry if nobody explained it to you. The teams have been sensitized to your message Thank you again for sharing your experience, and we hope your next visit will be more pleasant athzn the previous one. Sincerely, Laurent STROZYK Directeur Général

well located

Customer review rating 4.4/5

B. Business - 20/02/2020 Confirmed reviews ALL

nice hotel

Dear Xavier B., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Great City Centre location!

Customer review rating 4.4/5

Russ H. Business - 13/02/2020 Confirmed reviews ALL

Great staff, nice rooms, comfortable bed, fantastic location and good breakfast!

Dear Mr H., We are delighted to discover that the quality of our services has been up to your expectations. All your compliments will be passed on to the team ! It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hôtel. Thank you ! Sincerely, Laurent STROZYK, General Manager

Prima

Customer review rating 4.4/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Good hotel with renewed facilities, clean and very good personal service.

Dear Mr L., We are delighted to discover that the quality of our services has been up to your expectations. All your compliments will be passed on to the team. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hôtel. Thank you ! Sincerely, Laurent STROZYK, General Manager

Conviently located

Customer review rating 4.4/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

It was a nice stay that provided what I needed as a base location for the work I needed to do.

Dear Troy B., A warm thank you for taking the time to share your experience following your stay at the Mercure Nantes Centre Grand Hotel. We are pleased to receive your compliments concerning the quality of our staff and facilities, and we hope to have the pleasure to host you again very soon ! Best regards, Laurent STROZYK, General Manager

The best middle range hotel in the hart of Nantes.

TripAdvisor rating 4.0/5

ibelenkov Business - 03/02/2020 TripAdvisor review

The best middle range hotel in the hart of Nantes. Very convenient location of the hotel in the hart of the city - 10 min. by foot to the Train Station, 2 min. walk to the central square, a lot of restaurants around. Fitness room, very good breakfast. Very friendly staff.

Dear Guest, Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed all our facilities and the city of Nantes. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

Great stay

Customer review rating 4.4/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

High service, good food.

Dear Benthe K., Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed our facilities. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel. Best regards, Laurent STROZYK, General Manager

Perfect Location, all good

Customer review rating 4.4/5

Christian L. Couples - 02/02/2020 Confirmed reviews ALL

Thanks for amending my reservation adding the missing guest, and thanks for the room upgrade, all excellent, including breakfast, bed, clean condition, location, service, will recommend.

Dear Christian L., A warm thank you for your comment, my teams and I are pleased to receive your all your compliments ! We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel. We hope to welcoming you again soon ! Best Regards, Laurent STROZYK General Manager

Nice , located in the down town

Customer review rating 4.4/5

L. V. Solo - 01/02/2020 Confirmed reviews ALL

By car, Quite difficult access due to restricted road. Good staff. Happy stay

Dear v. L., A warm thank you for your comment following your stay at the Mercure Nantes Centre Grand Hôtel ! We are delighted to read that you enjoyed our facilities, location and staff. We know that the car access to the semi pedestrian area can be difficult, that's why our receptionists are available to guide you by phone 24/7. We hope to have the pleasure of making you feel welcome again in Nantes. Best regards, Laurent STROZYK, General Manager

Practical overnight stay

Customer review rating 4.4/5

Claude F. Couples - 28/01/2020 Confirmed reviews ALL

I was staying overnight to catch a plane early morning. I missed instructions to the parking but used Parking Pl. du Commerce. We enjoyed very much the bar with tapas and good drinks and pleasant atmosphere so we skipped other dinner.

Dear Claude F., A warm thank you for your comment and notation ! We are delighted to read that you enjoyed our facilities, location and staff and that your stay has been up to your expectations. We would love to host you again at the Mercure Nantes Centre Grand Hotel and make you enjoy again the quality of our host and catering services. Sincerely, Laurent STROZYK, General Manager

Very good

TripAdvisor rating 4.0/5

1Claireb Business - 17/01/2020 TripAdvisor review

Nantes is a lovely town which I had to visit as a base for a Loire Valley visit. The hotel is right in the centre of Nantes but peaceful and quiet. Very nice, comfortable rooms. Lovely reception staff. Recommended!

Dear Guest, A warm thank you for taking the time to share your experience on TripAdvisor ! We will share your compliments with all of our staff. It will be a pleasure to welcome you again in Mercure Nantes Centre Grand Hotel ! Best Regards, Laurent STROZYK, General Manager

Good experience

Customer review rating 4.4/5

Steven H. Business - 16/01/2020 Confirmed reviews ALL

Good experience as usual in this hotel where I come once a month

Dear Steven E H., We are delighted to discover that the quality of our services has been up to your expectations. All your compliments will be passed on to the team. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hôtel. Thank you ! Sincerely, Laurent STROZYK, General Manager

Nice hotel near Commerce tram station

Customer review rating 4.4/5

Celso E. P. Families - 27/12/2019 Confirmed reviews ALL

Confortable room and beds. Walking distance to major city atttactions.

Dear Mr Escobar P., Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed our facilities. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel. Best regards, Laurent STROZYK, General Manager

Very good

Customer review rating 4.4/5

Luis C. Solo - 16/12/2019 Confirmed reviews ALL

Very friendly and helpfull staff. Well located

Dear Luis c., We very much appreciate your answers regarding your stay at the Mercure Nantes Centre Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

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