Mercure Nantes Centre Grand Hotel Hotel

Mercure Nantes Centre Grand Hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,717 reviews

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Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • 24/7 in-room varied catering offer

  • Certified ALLSAFE by Bureau Veritas

ALLSAFE approved hotel

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19"
44000 NANTES
France

GPS:47.214005, -1.557058

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT 4.44

Dine in a quiet, cozy place and try our market dishes. At lunchtime, opt for our starter/main menu from EUR 17. If you're in a real hurry, check out our snack offer or enjoy our traditional club sandwich.

Our accommodation(s)

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms. Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,717 reviews

TripAdvisor Rating  4.0/5  1,230 reviews

Amazing room and great value for money

TripAdvisor rating 5.0/5

Patryk R Couples - TripAdvisor review

What an amazing room! We visited on a relatively quiet day just for one night and we got super lucky that we got upgraded to a suite. It was incredible. The bath was the size of my bathroom at home! There was a living room with a massive tv and a playstation, bedroom was massive too and lovely decorated. The whole thing was so big you could get lost in it. What a lovely surprise and the staff couldn't be friendlier. We had a great stay. Wish we could stay longer cause that room blew us away :) Thank you

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice experience

Dear Mr N., We very much appreciate your comments regarding your nice stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Lovely hotel, upgraded room but bathroom was dirty

Customer review rating 3.5/5

Derek Couples - Confirmed reviews ALL

Great location and upgrade to suite was really appreciated. However unfortunately the bathroom was not at all clean and many pubic were present from previous occupants

Dear Mr G., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre - Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK Directeur Général / General Manager Tél 02 51 82 10 00

Great location

Customer review rating 4.0/5

Yvonne Couples - Confirmed reviews ALL

Great location, nice room, would have liked two chairs, good breakfast choices ,lovely helpful staff, only downside was lack of instructions re coffee machine in room and parking.Directions were complicated, parked in Commerce car park which stated free at weekends, checked with reception if that was ok, assured yes, then when left on Sunday ( 2 night stay) charged 28.50.

We very much appreciate your comments regarding your stay at the Mercure Nantes Centre - Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

Interesting

Customer review rating 4.5/5

Dannyr Families - Confirmed reviews ALL

Everything was perfect,room fantastic.personal very professional just not use to drive in pedestrian zone,in was slightly easier then exit.We will come back Dannyr

Dear Mr R., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre - Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent STROZYK General Manager

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Other web-users rate our hotel

  • 593 reviews 8.2/10 Location
  • 812 reviews 6.8/10 Room
  • 823 reviews 8.9/10 Service
  • 12 reviews 4.9/10 WiFi
  • 404 reviews 8.1/10 Breakfast
  • 252 reviews 6/10 Cleanliness
  • 132 reviews 4.7/10 Amenities
  • 90 reviews 2.5/10 Value

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