Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,106 reviews

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Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Close to business district and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone
Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,106 reviews

TripAdvisor Rating  4.7/5  1,609 reviews

A heritage gem

TripAdvisor rating 5.0/5

rosieh763 Couples - TripAdvisor review

Immaculate experience

Customer review rating 5.0/5

Rob Couples - Confirmed reviews ALL

Dear Robin P., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

Excellent service

Customer review rating 5.0/5

Thisha Friends - Confirmed reviews ALL

Dear Thisharmini R., Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you found our staff to be excellent across all departments – from reception and concierge to housekeeping and our dedicated gardeners. Creating a welcoming and friendly atmosphere for our guests is always our top priority, and your comments truly validate their hard work. We\'re also delighted that you enjoyed our facilities, appreciated the colonial feel of the hotel, and found our location convenient. It\'s fantastic to know you had such a positive stay, and we eagerly anticipate the pleasure of welcoming you back in the future! Sincerely, Kahar Salamun, General Manager.

Wonderful Heritage Hotel

Customer review rating 5.0/5

Mark H. Couples - Confirmed reviews ALL

Dear Mark And Rosemary H., Thank you for taking the time to share your detailed and insightful feedback regarding your past experiences at the Sarkies Eastern & Oriental and Raffles, as well as your positive impressions of the Majapahit Hotel. We sincerely appreciate you highlighting the historical significance and unique ambiance of heritage hotels. Your perspective on the evolution of these iconic properties is valuable. It is particularly gratifying to learn that the Majapahit Hotel in Surabaya has resonated so deeply with you. We are delighted that you found our hotel to be a wonderful reflection of its history and style, and that the ambiance truly captured its heritage. Your kind words regarding our staff are especially rewarding. They take immense pride in providing exceptional service and upholding the hotel\'s unique character. We are also pleased that you appreciated the theming throughout our rooms, pool area, bar, lobby, and restaurant. Thank you once again for sharing your experience. We hope to have the pleasure of welcoming you back to the Majapahit Hotel in the future. Sincerely, Kahar Salamun, General Manager.

Customer review rating 4.5/5

Src Business - Confirmed reviews ALL

Dear Sankhanilay R., We very much appreciate your comments regarding your stay at the Majapahit Hotel Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun. General Manager.

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Other web-users rate our hotel

  • 450 reviews 9.5/10 Location
  • 724 reviews 8/10 Room
  • 815 reviews 9.4/10 Service
  • 540 reviews 8.7/10 Vibe
  • 520 reviews 8.5/10 Amenities
  • 323 reviews 8.5/10 Comfort
  • 308 reviews 8.9/10 Breakfast
  • 201 reviews 6.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.