ibis Toulouse Purpan 3 stars

Customer review rating (ALL Rating) 4.1/5 702 reviews

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Description

Hotel extras

  • Certified Green Key

  • 24-hour CATERING SERVICE available

  • Free and enclosed car park with digicode access

Our accommodation(s)

Hotel location

ibis Toulouse Purpan

1 Rue Jean Viollis
31300 TOULOUSE
France

GPS:43.613667, 1.395948

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

The hotel bar welcomes you into a warm and relaxed setting, ideal for sharing a drink, unwinding after the day or extending your evening. Enjoy a fine selection of drinks without ever leaving the hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  702 reviews

Customer review rating 4.5/5

Jean L. S. Friends - Confirmed reviews ALL

A continuer.

Bonjour Monsieur S., Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour à l’ibis Toulouse Purpan. Nous sommes ravis de lire que vous avez passé un séjour agréable entre amis et que vous avez apprécié l’ensemble de nos services, de l’accueil au petit-déjeuner, ainsi que la propreté et le confort de l’hôtel. Votre recommandation et votre note de 90/100 sont une belle motivation pour toute notre équipe. Nous vous remercions également pour votre remarque concernant l’accès à l’accueil pendant les travaux. Nous sommes conscients que ces aménagements temporaires peuvent occasionner quelques désagréments et nous vous prions de bien vouloir nous en excuser. Ces travaux ont justement pour objectif d’améliorer le confort et l’accessibilité de notre établissement à l’avenir. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement pour un prochain séjour à Toulouse. Bien cordialement, L’équipe de l’ibis Toulouse Purpan.

Customer review rating 5.0/5

Catriona T. Couples - Confirmed reviews ALL

Our stay at this hotel was last minute and was chosen due to its location near the hospital. We did not know how long we would be staying but the reception staff were really kind and helpful, and managed to accommodate our needs. It was a stressful time for us, but the staff were all exceptionally kind.

Thank you for your kind feedback. We are pleased to know that our reception team was able to support you and accommodate your needs. Your comments are greatly appreciated, and we wish you all the best.

Customer review rating 3.5/5

Gustav A. L. Families - Confirmed reviews ALL

Friendly staff, cold rooms. We did manage to change rooms, so that's fine. Good breakfast.

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you appreciated our friendly staff A. enjoyed the breakfast. We sincerely apologize for the initial discomfort due to the cold room A. are pleased that we were able to accommodate your room change. Your comments are valuable A. help us improve our services to ensure a more comfortable stay for our guests. We hope to welcome you back in the future for an even more enjoyable experience. Kind regards, L'équipe Ibis Toulouse Purpan

Customer review rating 2.5/5

Dmytro K. Solo - Confirmed reviews ALL

The room was very small. Humidity level was very high, and there was nowhere to dry your towel.

Customer review rating 2.0/5

Ezana A. Families - Confirmed reviews ALL

I requested a second key card, but the receptionist refused to provide one because there were supposedly not enough in stock. This is not acceptable, especially for a family staying in the same room. It means one person has to wake up the others just to enter the room, which is really inconvenient. Additionally, the heater took several hours to warm up the room, which added to the inconvenience.

Dear Ezana A., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the key card request; we understand the importance of easy access for families. Regarding the heating issue, I appreciate your patience and will take note of your comments about the room temperature. Your insights are valuable in helping us improve our services. Thank you once again for your time. L'équipe Ibis Toulouse Purpan

Other web-users rate our hotel

  • 287 reviews 9.3/10 Location
  • 524 reviews 5.5/10 Room
  • 489 reviews 9.1/10 Service
  • 240 reviews 7.9/10 Breakfast
  • 208 reviews 6.1/10 Cleanliness
  • 100 reviews 3.1/10 Food
  • 55 reviews 4.1/10 Amenities

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