ibis Toulouse Purpan 3 stars

Customer review rating (ALL Rating) 4.1/5 783 reviews

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ibis Toulouse Purpan - Image 1
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ibis Toulouse Purpan - Image 4
1 Rue Jean Viollis, 31300 TOULOUSE, France

Description

Hotel extras

  • Certified Green Key

  • 24-hour CATERING SERVICE available

  • Free and enclosed car park with digicode access

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin, 2 Single Beds

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Featuring the new Sweet Bed by ibis bedding, the practical and inviting ibis room has everything you need to enjoy your stay: a double bed and a sofa bed, desk, Internet, TV with all the main channels and bathroom.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Featuring the new Sweet Bed by ibis bedding, the practical and inviting ibis room has everything you need to enjoy your stay: three cozy single beds, desk, Internet, TV with all the main channels and bathroom

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

ibis Toulouse Purpan

1 Rue Jean Viollis
31300 TOULOUSE
France

GPS:43.613667, 1.395948

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 87 rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • 87 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge
  • Children Additional charge

Business

One Meeting room

Family

Services for children

  • Foosball

Sports and leisure

Skating rink Additional charge

  • Nearby

Bowling Additional charge

  • Nearby

Gym Additional charge

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • 40 parking spaces

Services & equipment

  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

BAR

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Pet allowed
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Foosball
  • Card game
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

The hotel bar welcomes you into a warm and relaxed setting, ideal for sharing a drink, unwinding after the day or extending your evening. Enjoy a fine selection of drinks without ever leaving the hotel.

Start the day right with the ibis breakfast: a generous sweet and savory buffet featuring fresh, high-quality products to satisfy every craving and give you an energy boost for the day ahead.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  783 reviews

Customer review rating 5.0/5

Olga T. Friends - Confirmed reviews ALL

Dear Olga, Thank you very much for your excellent rating and for sharing your feedback following your stay at ibis Toulouse Purpan. We are delighted that you enjoyed the comfort of our hotel, our convenient location and the easy access to Toulouse city centre, public transport and nearby amenities. We are especially pleased that our team was able to assist you when an issue arose with your reservation. We sincerely regret the inconvenience caused by the cancellation and are grateful for your kind words about our staff, who will be delighted to know that their help made a positive difference to your experience. Thank you also for your constructive suggestion regarding waste separation in the rooms. We appreciate your feedback as we continue to look for ways to improve our sustainability efforts. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on a future visit to Toulouse. Kind regards, The ibis Toulouse Purpan Team

Customer review rating 3.5/5

Yasemin A. Business - Confirmed reviews ALL

Dear Yasemin, Thank you for taking the time to share your feedback following your stay at ibis Toulouse Purpan. We are pleased that you appreciated our convenient location near the airport and, above all, the warm welcome and helpfulness of our team. However, we are sorry that some aspects of your stay did not meet your expectations. We sincerely apologize for the lack of cleanliness of the floor and for the missing in-room amenities, including tea and coffee facilities, hand soap by the sink and a hand towel. Your comments have been noted and will be shared with the relevant teams to help us improve. We also regret that the hot breakfast options, particularly scrambled eggs and bacon, were not consistently available throughout your stay. We understand how disappointing this can be and appreciate you bringing it to our attention. Your feedback is valuable to us, as it helps us identify areas where we can improve while continuing to provide the friendly service you highlighted. We hope to have the opportunity to welcome you back and offer you a more satisfying experience. Kind regards, The ibis Toulouse Purpan Team

Customer review rating 3.5/5

Dean S. Families - Confirmed reviews ALL

Dear Mr S., Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found your room comfortable and clean, and that you appreciated the friendliness and helpfulness of our team, as well as our location. We are also glad that you enjoyed our breakfast and found our Wi-Fi and the ALL Accor app satisfactory. However, we sincerely apologize for the air-conditioning issue during your stay. We fully understand how uncomfortable the warm temperatures must have been, particularly at night, and we regret that our team was unable to resolve the problem during your stay. Your feedback is important to us and has been shared with the relevant team so that the necessary checks and corrective actions can be taken. We hope to have the opportunity to welcome you back and provide you with the comfortable stay you deserve. Kind regards, The ibis Toulouse Purpan Team

Customer review rating 5.0/5

Stephanie D. Families - Confirmed reviews ALL

Bonjour Mme D., Merci beaucoup pour votre excellente note ! Nous sommes ravis que vous ayez apprécié notre emplacement ainsi que le confort de votre séjour. Votre satisfaction est notre plus belle récompense. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement à l'Ibis Toulouse Purpan. À bientôt, L'Équipe Ibis Toulouse Purpan

Customer review rating 5.0/5

Gina L. Friends - Confirmed reviews ALL

Dear Ms. L., Thank you very much for taking the time to share your wonderful feedback following your stay at ibis Toulouse Purpan. We are delighted to know that you enjoyed your stay and that you found your room comfortable. Your kind words about our team mean a great deal to us. Knowing that you found everyone friendly, helpful, and always willing to assist is the best reward for our staff, and we will be sure to share your compliments with the entire team. We are also pleased that you appreciated our breakfast, cleanliness, Wi-Fi, and the overall value for money. Thank you once again for your recommendation. We look forward to welcoming you back to ibis Toulouse Purpan on your next visit to Toulouse. Kind regards, The ibis Toulouse Purpan Team

Dear Olga, Thank you very much for your excellent rating and for sharing your feedback following your stay at ibis Toulouse Purpan. We are delighted that you enjoyed the comfort of our hotel, our convenient location and the easy access to Toulouse city centre, public transport and nearby amenities. We are especially pleased that our team was able to assist you when an issue arose with your reservation. We sincerely regret the inconvenience caused by the cancellation and are grateful for your kind words about our staff, who will be delighted to know that their help made a positive difference to your experience. Thank you also for your constructive suggestion regarding waste separation in the rooms. We appreciate your feedback as we continue to look for ways to improve our sustainability efforts. It was a pleasure to welcome you, and we hope to have the opportunity to see you again on a future visit to Toulouse. Kind regards, The ibis Toulouse Purpan Team

Customer review rating 3.5/5

Yasemin A. Business - Confirmed reviews ALL

This is a nice hotel, very close to the airport. The rooms are cleanish but the floor should be cleaned better. It would be nice to have tea-coffee in the room, soap by the sink and hand towel. Each time I needed to wash my hands, I had to go to the shower to get soap. Breakfast is ok, many things to choose. I had scrambled eggs and bacon only one day, other days it disappeared. The highlight of this stay was the staff, they are so nice and helpful.

Dear Yasemin, Thank you for taking the time to share your feedback following your stay at ibis Toulouse Purpan. We are pleased that you appreciated our convenient location near the airport and, above all, the warm welcome and helpfulness of our team. However, we are sorry that some aspects of your stay did not meet your expectations. We sincerely apologize for the lack of cleanliness of the floor and for the missing in-room amenities, including tea and coffee facilities, hand soap by the sink and a hand towel. Your comments have been noted and will be shared with the relevant teams to help us improve. We also regret that the hot breakfast options, particularly scrambled eggs and bacon, were not consistently available throughout your stay. We understand how disappointing this can be and appreciate you bringing it to our attention. Your feedback is valuable to us, as it helps us identify areas where we can improve while continuing to provide the friendly service you highlighted. We hope to have the opportunity to welcome you back and offer you a more satisfying experience. Kind regards, The ibis Toulouse Purpan Team

Customer review rating 3.5/5

Dean S. Families - Confirmed reviews ALL

The room was comfortable and clean, the staff were helpful and friendly, location was good, BUT....... The room's air conditioning was not working and was not able to be repaired during my stay. Given the temperature at the time it made the nights very uncomfortable and sleep difficult.

Dear Mr S., Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found your room comfortable and clean, and that you appreciated the friendliness and helpfulness of our team, as well as our location. We are also glad that you enjoyed our breakfast and found our Wi-Fi and the ALL Accor app satisfactory. However, we sincerely apologize for the air-conditioning issue during your stay. We fully understand how uncomfortable the warm temperatures must have been, particularly at night, and we regret that our team was unable to resolve the problem during your stay. Your feedback is important to us and has been shared with the relevant team so that the necessary checks and corrective actions can be taken. We hope to have the opportunity to welcome you back and provide you with the comfortable stay you deserve. Kind regards, The ibis Toulouse Purpan Team

Customer review rating 5.0/5

Stephanie D. Families - Confirmed reviews ALL

Sejour confortable

Bonjour Mme D., Merci beaucoup pour votre excellente note ! Nous sommes ravis que vous ayez apprécié notre emplacement ainsi que le confort de votre séjour. Votre satisfaction est notre plus belle récompense. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement à l'Ibis Toulouse Purpan. À bientôt, L'Équipe Ibis Toulouse Purpan

Customer review rating 5.0/5

Gina L. Friends - Confirmed reviews ALL

Lovely hotel comfortable room sand great staff

Dear Ms. L., Thank you very much for taking the time to share your wonderful feedback following your stay at ibis Toulouse Purpan. We are delighted to know that you enjoyed your stay and that you found your room comfortable. Your kind words about our team mean a great deal to us. Knowing that you found everyone friendly, helpful, and always willing to assist is the best reward for our staff, and we will be sure to share your compliments with the entire team. We are also pleased that you appreciated our breakfast, cleanliness, Wi-Fi, and the overall value for money. Thank you once again for your recommendation. We look forward to welcoming you back to ibis Toulouse Purpan on your next visit to Toulouse. Kind regards, The ibis Toulouse Purpan Team

Customer review rating 4.5/5

Christelle M. Business - Confirmed reviews ALL

Hôtel propre, parking accessible

Bonjour Christelle, Nous vous remercions pour votre excellent retour et sommes ravis d’apprendre que vous avez apprécié l’emplacement de notre hôtel, sa propreté ainsi que l’accès à notre parking sécurisé. Votre satisfaction est une belle récompense pour toute notre équipe. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt dans notre hôtel. Bien Cordialement, L’équipe Ibis Toulouse Purpan

Customer review rating 4.5/5

Davies R. P. Couples - Confirmed reviews ALL

We last stayed here eight years ago and our experience was as good as the last. The staff were helpful, friendly and flexible.

Bonjour Monsieur Davies, Merci beaucoup pour votre fidélité et pour ce très beau retour concernant votre séjour à ibis Toulouse Purpan. Nous sommes ravis d’apprendre que votre expérience, huit ans après votre première visite, ait été à la hauteur de vos souvenirs. Votre satisfaction concernant l’emplacement de l’hôtel, les transports en commun, le confort de la chambre ainsi que l’accueil de notre équipe nous fait très plaisir. Nous vous remercions également pour votre remarque concernant le choix proposé au petit-déjeuner. Vos commentaires sont précieux et nous aident à continuer d’améliorer nos prestations. Au plaisir de vous accueillir de nouveau lors d’un prochain séjour à Toulouse. Cordialement, L’équipe ibis Toulouse Purpan

Customer review rating 4.5/5

Jean L. S. Friends - Confirmed reviews ALL

A continuer.

Bonjour Monsieur S., Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour à l’ibis Toulouse Purpan. Nous sommes ravis de lire que vous avez passé un séjour agréable entre amis et que vous avez apprécié l’ensemble de nos services, de l’accueil au petit-déjeuner, ainsi que la propreté et le confort de l’hôtel. Votre recommandation et votre note de 90/100 sont une belle motivation pour toute notre équipe. Nous vous remercions également pour votre remarque concernant l’accès à l’accueil pendant les travaux. Nous sommes conscients que ces aménagements temporaires peuvent occasionner quelques désagréments et nous vous prions de bien vouloir nous en excuser. Ces travaux ont justement pour objectif d’améliorer le confort et l’accessibilité de notre établissement à l’avenir. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement pour un prochain séjour à Toulouse. Bien cordialement, L’équipe de l’ibis Toulouse Purpan.

Customer review rating 5.0/5

Catriona T. Couples - Confirmed reviews ALL

Our stay at this hotel was last minute and was chosen due to its location near the hospital. We did not know how long we would be staying but the reception staff were really kind and helpful, and managed to accommodate our needs. It was a stressful time for us, but the staff were all exceptionally kind.

Thank you for your kind feedback. We are pleased to know that our reception team was able to support you and accommodate your needs. Your comments are greatly appreciated, and we wish you all the best.

Customer review rating 3.5/5

Gustav A. L. Families - Confirmed reviews ALL

Friendly staff, cold rooms. We did manage to change rooms, so that's fine. Good breakfast.

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you appreciated our friendly staff A. enjoyed the breakfast. We sincerely apologize for the initial discomfort due to the cold room A. are pleased that we were able to accommodate your room change. Your comments are valuable A. help us improve our services to ensure a more comfortable stay for our guests. We hope to welcome you back in the future for an even more enjoyable experience. Kind regards, L'équipe Ibis Toulouse Purpan

Customer review rating 2.5/5

Dmytro K. Solo - Confirmed reviews ALL

The room was very small. Humidity level was very high, and there was nowhere to dry your towel.

Customer review rating 2.0/5

Ezana A. Families - Confirmed reviews ALL

I requested a second key card, but the receptionist refused to provide one because there were supposedly not enough in stock. This is not acceptable, especially for a family staying in the same room. It means one person has to wake up the others just to enter the room, which is really inconvenient. Additionally, the heater took several hours to warm up the room, which added to the inconvenience.

Dear Ezana A., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the key card request; we understand the importance of easy access for families. Regarding the heating issue, I appreciate your patience and will take note of your comments about the room temperature. Your insights are valuable in helping us improve our services. Thank you once again for your time. L'équipe Ibis Toulouse Purpan

Customer review rating 4.5/5

Abdelhak B. Business - Confirmed reviews ALL

I'LL BE BACK

onjour Monsieur B., Un grand merci pour votre très bel avis et pour votre fidélité ! Nous sommes ravis de lire que vous avez passé un agréable séjour parmi nous et que vous avez particulièrement apprécié la bienveillance et le sourire de notre équipe. Votre mention spéciale pour Hafida lui fera très plaisir — elle sera ravie d’apprendre qu’elle a contribué à la réussite de votre passage à l’ibis Toulouse Purpan. Nous prenons également bonne note de vos remarques concernant la peinture de la chambre et la propreté du couloir du 3ᵉ étage. Ces points ont été transmis à nos équipes afin d’y remédier rapidement. Au plaisir de vous accueillir de nouveau très bientôt — comme vous le dites si bien, “We’ll be back!” 😉 Bien cordialement, L’équipe de l’ibis Toulouse Purpan

Customer review rating 2.5/5

Jack S. Solo - Confirmed reviews ALL

In most cases staff were to a good standard. However when I checked in on Thursday and out again on Monday my room was only serviced once. Good breakfast buffet in morning with an early start till 1000. Sadly the room service experience spoiled the visit quality. Not something I find on any other Ibis Group hotels

Dear Mr. S., Thank you for sharing your detailed feedback following your stay at ibis Toulouse Purpan. We are pleased that you appreciated our transport connections, breakfast buffet, and the overall friendliness of our team. However, we sincerely apologize that the room servicing did not meet your expectations, and we understand how this affected your stay. Your observations regarding towels, housekeeping frequency, and Wi-Fi speed have been shared with our teams to ensure improvements are made. We hope to have the opportunity to welcome you back in the future and provide a stay that fully reflects the high standards of the Ibis brand. Kind regards, The ibis Toulouse Purpan Team

Customer review rating 5.0/5

Alain V. Families - Confirmed reviews ALL

PARFAIT

Cher Monsieur Vervaecke, Un grand merci pour votre magnifique avis et votre note parfaite ! Nous sommes ravis que votre séjour en famille ait été à la hauteur de vos attentes, et que vous ayez apprécié notre emplacement, la propreté, ainsi que l’accueil de notre équipe. Votre satisfaction est notre plus belle récompense, et vos encouragements nous motivent à continuer à offrir un service irréprochable. Au plaisir de vous accueillir à nouveau très bientôt chez Accor. Cordialement,

Other web-users rate our hotel

  • 334 reviews 8.9/10 Location
  • 585 reviews 5.3/10 Room
  • 549 reviews 9/10 Service
  • 8 reviews 9/10 WiFi
  • 275 reviews 8.3/10 Breakfast
  • 239 reviews 4.8/10 Cleanliness
  • 120 reviews 4.1/10 Food
  • 59 reviews 3.8/10 Amenities

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