Novotel Toulouse Purpan Airport Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 5,218 reviews

ALLSAFE approved hotel

Information message

Novotel Toulouse Purpan Airport
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+ 22 Services

Hotel extras

  • Shuttle and free car park.

  • 24-hour fitness room.

  • Meeting room for between 2 and 200 people

  • Near Le Zénith and Stade Ernest-Wallon Stadiums

  • Labeled ALLSAFE

Hotel location

Novotel Toulouse Purpan Airport

23 Impasse de Maubec
31300 toulouse
france

Fax: (+33)5/61158844

Check-in from 14h00

Check out up to 12h00

  • Bus 45:  45 Hôpital Purpan

  • Bus 70:  70 Fourmi

  • Métro A:  Ligne A Arènes

  • Tramway T1:  T1 PURPAN

  • Tramway T2:  T2 PURPAN

  • By plane

    TOULOUSE BLAGNAC At 6km / 3.75 miles - Shuttle free

  • By train

    GARE MATABIAU At 4km / 2.49 miles

  • By train

    TOULOUSE MATABIAU At 8km / 4.97 miles

GPS:43.605646, 1.39897

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR

Our N Café restaurant offers the finest in traditional French cuisine. In summer, our Chef heads outdoors to grill his "a la plancha" dishes right before your very eyes! Live entertainment and theme nights all year round.

Our accommodation(s)

Spacious, contemporary and fully modular, the Novotel room is a true living space which can be adapted to suit all requirements. Recharge your batteries, whether your stay is for business or with family. The rooms have a large bed and a sofa bed, private bathroom with shower or bathtub, separate toilet, minibar, and tea and coffee making facilities to kick-start your morning or to help you unwind in the evening.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 240

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Toulouse Purpan Airport

100% genuine reviews from our guests

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ALL Rating 4.3/5

5,218 reviews

TripAdvisor Rating 4.0/5

836 reviews

Amazing customer service but the hotel is old

Customer review rating 2.0/5

Anonymous Business - 22/01/2022 Confirmed reviews ALL

Great staff but the hotel is very old and my room stank of damn and smoke.

Estancia agradable

Customer review rating 3.5/5

Anonymous Business - 02/12/2021 Confirmed reviews ALL

correcta

Enjoy free time

Customer review rating 4.0/5

Seb W. Business - 29/11/2021 Confirmed reviews ALL

we stay at this hotel for businees. the romm are standard and need minor renovation (in my case it is the shower who need a refurbishing.) but the bar and the restaurant are very nice. we take some good time at the bar andI want to thank the personnal for his amability and his profesionnal mentality.

Excellent quality

Customer review rating 5.0/5

Sarah Couples - 27/11/2021 Confirmed reviews ALL

Lovely welcome great room service & good food. Staff fantastically helpful

bad experience

Customer review rating 2.0/5

G. C. Business - 22/11/2021 Confirmed reviews ALL

i reserved online a 3 nights trip in this Novotel on arrival, nothing was really done to treat me as a good customer - my key was not working : need to go back to reception to get a new one - no upgrade proposed : even if i understand it is not the rule to be upgraded systematically, some words from reception to tell you 'sorry, we cannot...' would have been appreciated - the room was the first one in front of the lift : wow ! - inside room facilities were so poor : bathroom door was very dirty, with painting laying down, bad smelling inside : really disgusting room then, i went back for 2nd to reception to ask if they can do something they finally found me a privilege room instead?? curious ! but the room was exactly the same as the previous one : nothing in the minibar, no amenities in bathroom : really bad experience there ! i won't be back in this one anyway, i decided during the night to change from hotel as preferred customer of Accor, i decided to give a try to a Mercure hotel Downtown in this new hotel, all was just fine, same as usually

Back to normal good levels

Customer review rating 4.0/5

Michel Business - 20/09/2021 Confirmed reviews ALL

The stay at the novotel was back to the usual goog standard and the Covid induced limitations were well integrated so that their impact remained as little as possible. The kitchen was back at good levels and the staff was friendly as always.

Good stay

Customer review rating 4.0/5

Jonathan G. Business - 25/08/2021 Confirmed reviews ALL

Quality of bed is very good, equipment are clean and perfectly working. Breakfast is fine.

clean and comfortable

Customer review rating 4.5/5

Kamilla Solo - 03/08/2021 Confirmed reviews ALL

Staff was friendly and nice, I am pleased with my stay

Nice staff

Customer review rating 2.5/5

Suaad R. Families - 02/08/2021 Confirmed reviews ALL

We stayed in a family room opposite the pool which was great, the baby cot had no mattress so we had to request for blankets to make it comfortable. The kettle was dirty, so we didn't use it. Complimentary water needs to be asked at the reception each day - very uncomfortable and also cleaning of the room had to be pre-requested - which I found annoying as it should be done without asking specially in these circumstances and not less, reason given was illogical. The beds were uncomfortable and the breakfast was OK except for frying the eggs which took long time and I nearly gave up each time. Please change the stove. The best thing about the hotel was the staff - the two ladies at the reception were very nice and great.

Poorly maintained

Customer review rating 2.0/5

Brian Business - 30/07/2021 Confirmed reviews ALL

The hotel is very clearly old and under invested over the years. My main issue this stay was a noisy ventilation fan that woke me at 5 in the morning - my visit to Toulouse was stressful enough to not have these kind of issues too. On a previous visit (8 months ago) to the hotel I had to change rooms due to maintenance issues, but I thought I would give the hotel another chance and perhaps some improvements had been made... no... and so I will not return again. Additionally the general building condition is poor, dirty / ugly carpets in the stairway, old hollow doors poorly painted - good if you like retro styling! That 70's feeling. I booked the higher grade of room at additional cost, I am not sure what the benefit was - perhaps the coffee machine which there were no more capsules available for, or the "mini bar" (2 water, a coke and an orange juice) that were one time only despite staying for 3 nights. Other than that, the room was just a standard. The only good points for me were the hotel proximity to where I needed to be (but forget it if looking for a peaceful night, there is a motorway that runs next door and can be heard through the windows) and the staff were friendly and efficient.

Excellent

TripAdvisor rating 5.0/5

Clapper Solo travel - 12/12/2019 TripAdvisor review

Everything was first class. I arrived in Toulouse in the early hours of the morning and the hotel very kindly allowed me to check in at 8 a.m. The room eas excellent and I had no trouble catching up.on my sleep. The dining room offers a limited but very good menu at a verh reasonable price with excellent service.

Nice hotel close to the airport

TripAdvisor rating 4.0/5

XavRiv33 Business - 09/08/2019 TripAdvisor review

Hotel with new Novotel style makes it more attractive than before Very friendly and welcoming staff A bit out of the city Menu of the restaurant offers variety and moderate price Pleasant possibility to have dinner close to the pool on an terrasse outside Bed is comfortable, bedroom nd bathroom offer comfort but are a bit standardized even though style is not unpleasant

Dear XavRiv33, Thank you so much to take time to write a comment about our establishment. We are really proud that our services and quality have meet your expectations. We are waiting to welcome you once again, Have a good day ! Marceau

On the way to Airport

TripAdvisor rating 3.0/5

family_zeller Family - 08/08/2019 TripAdvisor review

Needs to gps to access, location is convenient for Blagnac airport. Average NOVOTEL design, receptionist were nice both arriving and leaving, breakfast was fair. Large car park but very compacted swimming pool area

Dear Family Zeller, Thank you for your comments further to your stay at Novotel Toulouse Purpan Airport. We're looking forward to welcoming you soon. Very best regards Céline Congé General Manager

Good airport hotel

TripAdvisor rating 5.0/5

GMRausis Solo travel - 04/07/2019 TripAdvisor review

Perfect location, just 10 minutes by public transport (buses, trams) to Arenes (metro). Excellent connection to the Airport Terminal by free shuttle ( 10mn drive). Quiet green area. Big shopping mall five walking minutes from the Hotel.

Disappointing

TripAdvisor rating 3.0/5

SSMArad_Romania Business - 02/06/2019 TripAdvisor review

I was expecting much more from a Novotel... The room was not very clean and one towel was dirty...I seen it in the morning and told the reception. But the worst part: as soon as I arrived, I had to offer my credit card for them as a guarantee. They "just blocked" 150 euro. As soon as my husband arrived later in the evening, we payed with his credit card all the services- room and restaurant. Guess what???? They debited both cards and when I called them to solve the problem, they said it is my bank who "doesn't understand" that they just blocked the money for guarantee! And the solution is that I have to wait untill they hopefully do the effort to solve the problem! Do I need to tell you who pays for all international banking commissions? Novotel, of course...in my dreams!

three night stay

TripAdvisor rating 4.0/5

Chilean-Empanadas Family - 29/09/2018 TripAdvisor review

friendly and helpful stafffree shuttle to airport and backclose to bus line providing easy access to city centre via metro and only 4 euros return ppgood breakfastdinner menu reasonable quality and value for moneyquiet nights for sleep, mattress comfortable fridge in room, and safe,although we did not use it, a small swimming pooloutside patio for dinning, with good weather very pleasant in the morning for breakfast only downside, carpet in bedroom has seen better days and really needs replacing, looked unclean and smelled

Dear guest, Thank you for your review further to your stay in Novotel Toulouse Purpan Aéroport. Carpets will be replaced soon and we will let ot know as soon as it's done. We're looking forward to welcoming you soon. Best regards Céline Congé General Manager

Close to the airport and Let's visit Airbus

TripAdvisor rating 3.0/5

Gug1969 Family - 03/09/2018 TripAdvisor review

Typical airport hotel. We have stayed in a clean and spacious family room with 2 children. The staff is friendly and helpful. We didn't enjoy the small swimming pool due to the weather. Toulouse city center is not very close (half an hour drive). Breakfast wasn't impressive

Revisiting Toulouse

TripAdvisor rating 4.0/5

Mercè S Family - 16/08/2018 TripAdvisor review

My children and I decided to revisit Toulouse and spend more time to learn about the haute-garone area. We always enjoy France and specially its citizens ;-), wonderful walks and lovely lakes to swim.

Surprisingly good!

TripAdvisor rating 4.0/5

Aslanda24 Couples - 06/11/2017 TripAdvisor review

The hotel is very convenient for the airport and has a huge carpark. The room was spacious and very clean. The promised coffee/tea facilities were very basic, though. Dinner was excellent; we both had very tasty, freshly cooked meals and we were very well looked after by Guillaume, who was charming and attentive. Breakfast was excellent with the facility to cook one’s own eggs. A very pleasant overnight stay before flying out.

Dear Aslanda, We would like to thank you for taking the time to share your experience in our hotel. It is a pleasure to read your satisfaction about our rooms, our restaurant and Guillaume. Be sure it will be shared with all our team. Hope to welcome you soon for another trip to Toulouse Best Regards, Front Desk Manager Laetitia

Useful stop over

TripAdvisor rating 4.0/5

688timothy Couples - 27/04/2017 TripAdvisor review

We stayed here overnight en route to Carcassonne as our flight arrived mid evening and we didn't want to drive too far. Also allowed us to view Toulouse on the Sunday morning when traffic was light. Hotel comfortable , service and food excellent with friendly English speaking receptionist. Hotel is located easily on a map, but is more difficult to find as main entrance is down a narrow side street, GPS essential!

Dear Timothy, Thank you for taking the time to write about your stay in our hotel, We are really happy to read you enjoyed your stay, our friendly staff and our services. As you said, the hotel is located in a peaceful location but nearby the city center by car or public transport. We would be happy to welcome you soon, perhaps in the summer when you can try our swimming pool. Best Regards, Laetitia Front Desk Manager

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