The stay at the novotel was back to the usual goog standard and the Covid induced limitations were well integrated so that their impact remained as little as possible. The kitchen was back at good levels and the staff was friendly as always.

Quality of bed is very good, equipment are clean and perfectly working. Breakfast is fine.

Staff was friendly and nice, I am pleased with my stay

We stayed in a family room opposite the pool which was great, the baby cot had no mattress so we had to request for blankets to make it comfortable. The kettle was dirty, so we didn't use it. Complimentary water needs to be asked at the reception each day - very uncomfortable and also cleaning of the room had to be pre-requested - which I found annoying as it should be done without asking specially in these circumstances and not less, reason given was illogical. The beds were uncomfortable and the breakfast was OK except for frying the eggs which took long time and I nearly gave up each time. Please change the stove. The best thing about the hotel was the staff - the two ladies at the reception were very nice and great.

The hotel is very clearly old and under invested over the years. My main issue this stay was a noisy ventilation fan that woke me at 5 in the morning - my visit to Toulouse was stressful enough to not have these kind of issues too. On a previous visit (8 months ago) to the hotel I had to change rooms due to maintenance issues, but I thought I would give the hotel another chance and perhaps some improvements had been made... no... and so I will not return again. Additionally the general building condition is poor, dirty / ugly carpets in the stairway, old hollow doors poorly painted - good if you like retro styling! That 70's feeling. I booked the higher grade of room at additional cost, I am not sure what the benefit was - perhaps the coffee machine which there were no more capsules available for, or the "mini bar" (2 water, a coke and an orange juice) that were one time only despite staying for 3 nights. Other than that, the room was just a standard. The only good points for me were the hotel proximity to where I needed to be (but forget it if looking for a peaceful night, there is a motorway that runs next door and can be heard through the windows) and the staff were friendly and efficient.

Everything was first class. I arrived in Toulouse in the early hours of the morning and the hotel very kindly allowed me to check in at 8 a.m. The room eas excellent and I had no trouble catching up.on my sleep. The dining room offers a limited but very good menu at a verh reasonable price with excellent service.

Hotel with new Novotel style makes it more attractive than before Very friendly and welcoming staff A bit out of the city Menu of the restaurant offers variety and moderate price Pleasant possibility to have dinner close to the pool on an terrasse outside Bed is comfortable, bedroom nd bathroom offer comfort but are a bit standardized even though style is not unpleasant

Needs to gps to access, location is convenient for Blagnac airport. Average NOVOTEL design, receptionist were nice both arriving and leaving, breakfast was fair. Large car park but very compacted swimming pool area

Perfect location, just 10 minutes by public transport (buses, trams) to Arenes (metro). Excellent connection to the Airport Terminal by free shuttle ( 10mn drive). Quiet green area. Big shopping mall five walking minutes from the Hotel.

I was expecting much more from a Novotel... The room was not very clean and one towel was dirty...I seen it in the morning and told the reception. But the worst part: as soon as I arrived, I had to offer my credit card for them as a guarantee. They "just blocked" 150 euro. As soon as my husband arrived later in the evening, we payed with his credit card all the services- room and restaurant. Guess what???? They debited both cards and when I called them to solve the problem, they said it is my bank who "doesn't understand" that they just blocked the money for guarantee! And the solution is that I have to wait untill they hopefully do the effort to solve the problem! Do I need to tell you who pays for all international banking commissions? Novotel, of course...in my dreams!

friendly and helpful stafffree shuttle to airport and backclose to bus line providing easy access to city centre via metro and only 4 euros return ppgood breakfastdinner menu reasonable quality and value for moneyquiet nights for sleep, mattress comfortable fridge in room, and safe,although we did not use it, a small swimming pooloutside patio for dinning, with good weather very pleasant in the morning for breakfast only downside, carpet in bedroom has seen better days and really needs replacing, looked unclean and smelled

Typical airport hotel. We have stayed in a clean and spacious family room with 2 children. The staff is friendly and helpful. We didn't enjoy the small swimming pool due to the weather. Toulouse city center is not very close (half an hour drive). Breakfast wasn't impressive

My children and I decided to revisit Toulouse and spend more time to learn about the haute-garone area. We always enjoy France and specially its citizens ;-), wonderful walks and lovely lakes to swim.

The hotel is very convenient for the airport and has a huge carpark. The room was spacious and very clean. The promised coffee/tea facilities were very basic, though. Dinner was excellent; we both had very tasty, freshly cooked meals and we were very well looked after by Guillaume, who was charming and attentive. Breakfast was excellent with the facility to cook one’s own eggs. A very pleasant overnight stay before flying out.

We stayed here overnight en route to Carcassonne as our flight arrived mid evening and we didn't want to drive too far. Also allowed us to view Toulouse on the Sunday morning when traffic was light. Hotel comfortable , service and food excellent with friendly English speaking receptionist. Hotel is located easily on a map, but is more difficult to find as main entrance is down a narrow side street, GPS essential!