Novotel Toulouse Purpan Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 1,140 reviews

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Novotel Toulouse Purpan Airport - Image 1
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23 Impasse de Maubec, 31300 TOULOUSE, France

Description

Hotel extras

  • Fast electric charging stations (for a fee)

  • Fitness room open from 6 am to 10 pm

  • Meeting facilities for up to 220 people

  • Car park with 200 spaces (free of charge)

  • Free shuttle from 6am to 11:30pm

Our accommodation(s)

Hotel location

Novotel Toulouse Purpan Airport

23 Impasse de Maubec
31300 TOULOUSE
France

GPS:43.605646, 1.39897

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

Our N Cafe restaurant offers the finest in traditional French cuisine. In summer, our Chef heads outdoors to grill his a la plancha dishes right before your very eyes. Live entertainment and theme nights all year round.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,140 reviews

Customer review rating 4.5/5

Helen W. Couples - Confirmed reviews ALL

Our ,3rd visit. The service is wonderful everyone is friendly and helpful. The restaurant food is very good and a great breakfast. The rooms are fine and beds comfortable. The AC is quite weak. The shuttle is so useful.

Mrs W., Thank you very much for your kind comment! We look forward to welcoming you back for many more stays with us! Best regards, Lucie.

Customer review rating 3.0/5

Ivan L. Business - Confirmed reviews ALL

Staff were very nice. Unfortunately newly renovated rooms meant strong paint smell. And my room key somehow always deactivated. Lastly, wrong invoice amount was given to me compared to actual payment, which I had written in for amendments but no recieved yet.

Dear Ivan, Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff friendly and helpful. However, we are sincerely sorry that several aspects of your stay did not meet your expectations. Please accept our apologies for the paint smell in your room, the repeated issues with your key card, and especially the inconvenience caused by the incorrect invoice. We understand how frustrating these situations can be and regret the impact they had on your experience. Regarding your invoice correction request, we invite you to contact us directly if you have not yet received a response, so that we can ensure the matter is resolved as quickly as possible. Your comments have been shared with the relevant teams, as they help us improve our services and guest experience. We hope to have the opportunity to welcome you again and provide a much more satisfying stay. Kind regards, Stéphane, Reception Team

Customer review rating 4.5/5

Bethlehem A. Families - Confirmed reviews ALL

The stuffs are warmed and cherful

Bonjour Bethlehem, Merci infiniment pour votre gentil commentaire. Nous sommes très heureux que vous et votre famille ayez passé un agréable séjour parmi nous. Nous espérons vous accueillir de nouveau lors de votre prochaine visite dans la Ville Rose. Marion

Customer review rating 4.0/5

Christoph S. Business - Confirmed reviews ALL

The room was clean, but quite old from the style and equipment! The staff was super friendly and left a very good impression with me and treated me very kind!

Hello Mr. S., We thank you for this wonderful comment which warms our hearts. We have recently renovated two floors of the hotel. Do not hesitate to request a renovated room during your next stay. Best regards, The Reception

Customer review rating 4.5/5

Mitchell H. Families - Confirmed reviews ALL

Very happy with every aspect of our stay, I parked a large van, my mother flying and used the shuttle. Staff were excellent, breakfast very nice. Easy to get to city through tram and metro. I'm English and was helped by staff with any language problems.. will stay again as Toulouse is a nice city

Dear Mitchell, Thank you so much for your wonderful feedback! We are delighted that you enjoyed your stay, and your special mention of our team means a great deal to us. We are happy we were able to help you with the language to make your stay even more enjoyable. It would be a pleasure to welcome you, your mother, and your dog back again on your next visit to Toulouse. Sincerely, The Reception Team

Other web-users rate our hotel

  • 221 reviews 9.1/10 Location
  • 409 reviews 7.4/10 Room
  • 653 reviews 9.6/10 Service
  • 199 reviews 9.3/10 Breakfast
  • 197 reviews 9.1/10 Food
  • 157 reviews 7.8/10 Cleanliness
  • 152 reviews 4.8/10 Vibe
  • 92 reviews 4.6/10 Amenities

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