hotelF1 Toulouse Airport Hotel

Good sleeping, however dirty toilets it's a shame

I had a great and enjoyable during my stay at Hotel F1 Toulouse Airport, all the staff I met at the hotel were really friendly , helpful and above all very polite and good sense of humour, the hotel in general is very clean and nice breakfast. I definitely going back again and again and I would recommend Hotel F1 Toulouse airport to anyone visiting Toulouse Blagnac.

First, the hotel was extremely dirty with no clean bed sheet, pillow case, etc. The room was full of the smell of smoke. Also, no one assisted with this problem. Second, the staff was not helpful at all. They speak poor English and were not willing to help. During check-in, I waited for a long time while the staff smoking outside the hotel. In one word, AWFUL!

Your reception staff were definitely not happy, which always suggests there's a problem with the management style or that the company is not giving them enough respect. I would guess that they had been made to feel slightly worthless. In fact, if I stayed a long time in one of these hotels, I'd feel pretty worthless myself. In the morning the man on reception did not look up to say good morning as I passed and only seemed to notice me when he was concerned I might be taking a breakfast I hadn't paid for. I know the rooms (but then the whole building and everything in it) are inexpensive but the breakfast could have been of a slightly higher quality. It was the cheapest of everything and to be honest, it was pretty grim. You really need to sort your drinks machine out as the hot chocolate was just hot flavoured water (undrinkable) and the coffee was obviously very cheap as well. Lastly, please consider a system where you place women on the first floor wherever possible. I checked in with my son (15) and we were on the ground floor where I felt totally unprotected as the window was so near the ground. The bar that was supposed to act as a lock to prevent anyone entering when the window was open, was totally unconvincing. I had to sleep with the window shut. I understand the concept behind these hotels but cheap doesn't have to mean that it leaves the customer (and the staff) feeling that they've really scraped the bottom of the barrel in life.

I was surprised not to be offered a towel. Basic and devoid of style. Good value.