Difficult

Room condition not so good, bed matress quite hard & blanket was ripped, with no cover! You could clearly see other people's hair on it.

Dirty bedroom, no mattress, coca coca bottle and used socks left on the floor from previous customer. Dirty showers with no soap and hair on the floor. Overall bad experience

The residents of the hotel are really unrespectful and very noisy. I had a terrible night where I woken several times due to shouting neighbors. It seems to me that there was no night watch at the hotel to contain the behaviors of guests… Also, I was requested to pay an extra tax that was not mention on the booking.

Room not clean, big smell of Tabacco in the hotel and when I open the window the outside was disgusting. Very disappointed

Very cheap, but in fact very expensive in relation to the services and noise. Fake advertisement: picture of a recent room with a bathroom but not coherent with the text underneath... Heavy screams all night long, no intention of the staff to stop it.

dirty and noisy

I was surprised I had to pay for a towel. I paid extra for a room with a toilet and shower so I expected a towel. So if I used the toilet I could not dry my hands after washing them. Very very poor if this current Covid climate.

Considering that this is a budget hotel and I only needed it for one night to catch a flight in the morning, it provided me with exactly what I needed. I paid extra for a private bathroom in my room. However in the middle of the night and in the morning there was a strong smell of cigarettes throughout the room, and as a non-smoker with a sensitivity to the smell, it was definitely not pleasant.

Unfortunately, due to the moment I lived in the world, I was unable to stay with you. My flights were canceled and my entire trip was damaged. I received an email from you regarding the refund, that you would not be charged any fees, I contacted you and have not yet received a response. I would like to know when and how, in fact, I will receive my refund. I await contact.