ibis budget Toulouse Airport 2 stars

I would prefer to stay in a prison than this hotel, as you would find it very difficult to understand the difference, and one option is free. I arrived at 6 in the morning, expecting to be allowed for my stay to be counted as starting as if the calendar day, just like in all my previous experiences at hotels that I have arrived early in the morning. But instead I was told it was not possible and that I would need to check out by 12 o’clock, which, after allocating time for packing and settling in the night, basically left me with about four or five hours of sleep before I had to wake up. When I explain this to the guy on reception and upon my arrival, he responded to me as if he was doing me a favour by telling me this information nicely. In fact, he use the word be happy that I’m telling you this nicely, and eventually, when I spoke to the managers later in the morning, told me they could offer me a late checkout, which I was very pleased about as being better than nothing, until I discovered you wanted me to pay extra money for this late checkout, and this was not a gesture of goodwill and understanding as I had understood. I found the demand to pay extra, on top of the room fee to stay in the room for a total of 9 hours quite offensive, to the extent that I chose simply to leave after six hours when you take me to the till my hotel that A) had better customer service and B) who is not a former hospital and not been renovated since its previous incarnation.

Perfectly adequate for an overnight stay.

The hotel is located close to the airport easily accessible with a 5 min tram ride and it is also easy to get the tram into town. The room itself was clean and comfortable, perfect for someone on their own. Staff were also very helpful.

Very simple rooms without any comfort, yet friendly staff

It was cheap, but you obviously get what you pay for. Probably the most uncomfortable bed I’ve ever slept in, which resulted in a terrible night sleep. Like sleeping on chipboard. Toilet cubicle was tiny and couldn’t really close the door. Hotel is about a 20 minute walk from airport arrivals. If I’d paid any more for it I would have asked for a refund. Won’t be staying at a budget Ibis ever again.