Pullman Auckland Airport 5 stars

Customer review rating (ALL Rating) 4.6/5 9,799 reviews

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Description

Hotel extras

  • Steps away from the International terminal; a short walk to & from the Domestic terminal.

  • Te Kaahu Lounge offers a great setting for business or leisure with views and premium benefits

  • Restaurant Te Kaahu offers a selection of finest cuisine enhancing the best of Aotearoa.

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet.

  • The only 5-star premium located Airport hotel.

Our accommodation(s)

Hotel location

Pullman Auckland Airport

Auckland International Airport, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport
2022 Auckland
New Zealand

GPS:-37.00365, 174.782413

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  9,799 reviews

Customer review rating 5.0/5

Louisa B. Couples - Confirmed reviews ALL

The room was large and very well appointed. The decor is beautiful. We liked to tv film about the hotel to explain how the Māori culture influenced the design.

Kia ora Louisa, Thank you for your rating and review regarding the spaciousness and decor of your room. We are pleased to know that you appreciated the film showcasing the influence of Māori culture on our design. Your feedback is invaluable to us and hoping we will be able to welcome you again in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Erik B. Business - Confirmed reviews ALL

•Kindly greeted at the front desk •facility is immaculate •loved the restaurant and bar with great tasting food and drinks with an amazing view on the 9th floor •I will be back

Kia ora Erik, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our service, immaculate facilities, and Te Kaahu restaurant's offerings. Your kind words motivate our team to continue providing exceptional experiences. We look forward to welcoming you back on your next visit. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 3.5/5

Paul W. Couples - Confirmed reviews ALL

This is the third time I have stayed at the Pullman and although generally satisfied I am beginning to question whether the hotel deserves the additional fee it charges compared to its cheaper sister 100 metres away. I arrived at the hotel atc10pm at night and after check in went straight to my room. The hotel in room safe was faulty but as I was not going out I decided to report it the next morning. Unfortunately no service engineer came to fix the safe before we went for breakfast so I took all my valuable items with me to breakfast, a little inconvenient but not the end of the world. The short flush on the toilet was broken and I intended to report this on check out but at peak check out time there was one receptionist at the desks and as I had to check in for a flight I used the kiosk check out. Not in itself a problem but I could not report the faulty toilet. It just seems a little bit below par for a luxury hotel charging luxury prices and I will probably go to the Novotel next time I a need to stay at Auckland airport. It’s just not worth it

Kia ora Mr W., Thank you for taking the time to share your feedback and for choosing to stay with us on multiple occasions. While we’re pleased to hear you found our location convenient, we’re sorry to learn that aspects of your stay did not meet expectations, particularly regarding the room maintenance issues and your checkout experience. This is not the standard we strive to deliver, and we appreciate you bringing these matters to our attention. Your comments have been shared with the relevant teams so improvements can be made. We have also reached out to you directly by email to follow up further. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. Warm regards Rukshana Khan Front Office Manager

Customer review rating 5.0/5

Alan S. Couples - Confirmed reviews ALL

Very professional staff everything works well an excellent breakfast all in all superb.

Kia ora Alan, Thank you for your rating and feedback. We are delighted to hear that our professional team and breakfast met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Benjamin W. Couples - Confirmed reviews ALL

We stayed here the night prior to departing for the United States. This is a wonderful hotel and is totally soundproofed. You literally cannot hear the Jets that are right outside the window. The food upstairs is good. The views are amazing. The staff is amazing. this was offered as an upgrade from the Novotel, which we love as well, but the Pullman is a tremendous choice for arrival and departure from Auckland airport. Definitely choose this.

Kia ora Ben, Thank you for your rating and review regarding your recent stay at Te Arikinui Pullman Auckland Airport. We are delighted to hear that you appreciated the soundproofing, F&B offerings and the stunning views. Our team strives to provide exceptional service, and it is rewarding to know that you found our team to be amazing. We hope to welcome you back for another exceptional experience in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Other web-users rate our hotel

  • 2,628 reviews 9.5/10 Location
  • 4,841 reviews 8.9/10 Room
  • 5,332 reviews 8.7/10 Service
  • 48 reviews 7.5/10 WiFi
  • 2,526 reviews 7.4/10 Food
  • 2,164 reviews 8.9/10 Comfort
  • 1,339 reviews 9.5/10 Vibe
  • 1,226 reviews 8.6/10 Amenities

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