ibis budget Auckland Central 3 stars

Customer review rating (ALL Rating) 3.4/5 82 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certification

  • Convenient location is within walking distance of local attractions

  • Situated in the heart of an ever-growing city

  • Wi-Fi available

  • Parking available

Our accommodation(s)

Room

Deluxe Studio on a High floor

  • 2 persons
  • 12 / 129 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

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Hotel location

ibis budget Auckland Central

20 Wyndham Street
1010 AUCKLAND
New Zealand

GPS:-36.84722, 174.76483

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  82 reviews

TripAdvisor Rating  2.5/5  2,193 reviews

Good stay

Customer review rating 4.5/5

Sharmila S. Solo - Confirmed reviews ALL

Friendly staff with all required amenities.

Dear Sharmila, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

Well located but not a nice place to stay

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Nice staff, but the room was like a box, and it was impossible to sleep with the street noise and drunk people partying outside.

Dear Georgina, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. I do appreciate the comment in relation to the size of the rooms. We do mention the size in all our room descriptions. I do also appreciate your comment regarding the noise levels of your room. Unfortunately, as we are located in the heart of the CBD some levels of noise are out of our control. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

Customer review rating 2.0/5

Rachel Couples - Confirmed reviews ALL

it was not really what we have expected from the photos on the website

Dear Lesieli, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. I do appreciate your comment in relation to the parking. Unfortunately, this a public park in downtown Auckland and rate are costly and we are unfortunately hampered by the deal the parking building has offered us. We still believe it is much better value than the approximately $60 per 24 hours you would be paying if you parked there directly. Thank you again for taking the time to share your experience Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely,

Terrible quality of the room. The staff was nice, aircon was working, and breakfast was good.

Customer review rating 1.5/5

C Business - Confirmed reviews ALL

The room was just terrible. Nothing like the pictures. Youth hostel quality.

Dear Claudio T., Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

Good price, mouldy bathroom

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Location and check in experience were great. Bathroom had visible mould and smelt bad. Bed was comfortable.

Dear Jessica H., Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Rest assured that the Head Housekeeper has been informed of your comment regarding the cleanliness of the room and she has spoken to her entire team since to remind them of the importance of immaculate cleaning, without singling out the room attendant on your floor. I do apologise for the shortcomings during your stay and I am certain you will find this issue rectified on your return visit. I also appreciate your comment on the comfort of the bed. The beds chosen for the properties of our brand are of high quality, however I understand the choice of bed is a very individual one and therefore the feeling of comfort and bed preferences vary largely between individuals. In order to cater to most of our guests needs, we do have adjustment methods in place to either harden or soften the beds in the rooms. Please do not hesitate to contact me directly on your return visit to Auckland, and I will be happy to assist with the adjustment. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

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Other web-users rate our hotel

  • 953 reviews 9.3/10 Location
  • 1,169 reviews 4/10 Room
  • 573 reviews 8.2/10 Service
  • 44 reviews 7/10 WiFi
  • 780 reviews 2.5/10 Comfort
  • 406 reviews 3.6/10 Cleanliness
  • 87 reviews 5.7/10 Breakfast
  • 16 reviews 8.2/10 Bar

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