ibis budget Auckland Central 3 stars

Customer review rating (ALL Rating) 3.7/5 327 reviews

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20 Wyndham Street, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Convenient location is within walking distance of local attractions

  • Situated in the heart of an ever-growing city

  • Wi-Fi available

  • Parking available

Our accommodation(s)

Room

Deluxe Studio on a High floor

  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

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Hotel location

ibis budget Auckland Central

20 Wyndham Street
1010 AUCKLAND
New Zealand

GPS:-36.84722, 174.76483

Telephone
Fax +64 9 308 7200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  327 reviews

TripAdvisor Rating  2.5/5  2,200 reviews

The only good thing about this place was the location

TripAdvisor rating 3.0/5

Sheep H TripAdvisor review

The most appealing thing about this place was the location, it is extremely central and just off queen street so it is perfect if you are needing something very close to venues or just want to explore town. The downside about this place is it’s not very up to date, we stayed in a twin studio and it didn’t look like the pictures we saw online which was to be expected, but it was very outdated and rundown. The walls, underside of kitchen cabinet, and curtains were dirty, as well as one of our bed base’s having stains on it. The room in general didn’t feel clean and the floor felt dirty and sticky which wasn’t very comforting. When checking in we didn’t receive instructions as to how to use the door keys which was initially fine, until we found out you needed to know how to use them in order to make the elevator work. The two elevators they had for 18 floors were extremely inconsistent, leaving us 10+ minutes waiting for the elevator to come down to the ground floor. At times one of them wouldn’t even open, with a fellow customer complaining about having been stuck in the elevator for fifteen minutes. We didn’t initially mind as we were only on level two and thought we could just walk up the stairs, but they kept the doors to the levels locked. For $179 for one night which we booked almost a year in advance, I wouldn’t recommend this place. If it was around $110-$130 for a night maybe I could justify the rundown state and lack of cleanliness, but the beds weren’t comfortable and it was very small for two people as well as lacking basic things like hand soap which was just odd lol. Good location, but it was a basic, outdated room that definitely needs a scrub.

Dear Sheeph2024, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Rest assured that the Head Housekeeper has been informed of your comment regarding the cleanliness of the room and she has spoken to her entire team since to remind them of the importance of immaculate cleaning, without singling out the room attendant on your floor. I do apologise for the shortcomings during your stay and I am certain you will find this issue rectified if you return. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards, Blair Morten Hotel Manager

Good stay

Customer review rating 3.5/5

Richard W. Business - Confirmed reviews ALL

Comfortable room. However the lifts were not operating efficiently. I was on 18th floor and waited too long due to mechanical issues

Dear Richard, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. I do appreciate you comments in relation to the lifts. We are working with our lift company to ensure that lifts are working properly Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

Excellent location in the centre of Auckland. Handy to most amenities with bars and restaurants in easy walking distance and close to railway station and the ferry.

Customer review rating 4.5/5

Ian B. Solo - Confirmed reviews ALL

As usual very good. Front of house staff always helpful. A couple of things I will mention though. My TV offered only two channels, channel 2 (TV2) and channel 5 (Maori). TV1 and TV3 were blocked. Fortunately I'm not a TV addict but I like to watch the News on TV1. May I also suggest that the Hotel provide a stool (wooden or plastic) and a lamp. The stool can double as a bedside table in the evening and the lamp is good for bedtime reading. The room is small, but how much space do you need when you are out all day? Good views of the city and (sometimes) the harbour. See you next time.

Dear Ian, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Please accept my sincere apologies for the shortcomings in regards to the TV channels in your room. Rest assured that the Maintenance Manager has been informed of your comment for their review. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

good location, room was very small. no desk. curtains were worn and faded (holes in it). Milk provided had expired and the room was very aged.

Customer review rating 2.0/5

Sebastian Business - Confirmed reviews ALL

based on the room state, will not stay here again.

Dear Sebastian, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Please accept my sincere apologies for the shortcomings in regards to the curtains in your room. Rest assured that the Maintenance Manager has been informed of your comment for their review and I am certain you will find these issues rectified if you return. Thank you again for taking the time to share your experience. Sincerely, Blair Morten Hotel Manager

Great central location

Customer review rating 4.0/5

Tina Couples - Confirmed reviews ALL

Arrived a couple of hours before check in but were able to be given a room which was unexpected. Room was basic but we expected it to be for the price. Overall we were pleased with things - it’s not the perfect hotel but was perfect for our needs this time. I’ve reviewed on Trip Advisor and given it a 4/5 as I think it was perfectly adequate and that other reviews on there are pretty unfair- it seems people want the earth but at budget prices!

Dear Tina, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. I do appreciate you comment in relation to the room not being serviced on the second night. I have followed this up with the head housekeeper as all rooms should be serviced daily. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Sincerely, Blair Morten Hotel Manager

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Other web-users rate our hotel

  • 1,140 reviews 9.3/10 Location
  • 1,417 reviews 4.2/10 Room
  • 707 reviews 8.1/10 Service
  • 59 reviews 5.3/10 WiFi
  • 931 reviews 2.7/10 Comfort
  • 498 reviews 4/10 Cleanliness
  • 104 reviews 5.4/10 Breakfast
  • 23 reviews 7.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.