The Sebel Auckland Manukau 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,953 reviews

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Description

Hotel extras

  • Just 10.7 km (20 minutes) from Auckland Airport

  • Studio and apartment room types available

  • Meetings rooms and events available

  • Close to Due Drop Events Centre and Rainbows End theme park

  • 24-hour reception

Our accommodation(s)

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Hotel location

The Sebel Auckland Manukau

16 Lakewood Court, Manukau
2104 AUCKLAND
New Zealand

GPS:-36.993365, 174.88687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ORA BISTRO

ORA Bistro offers contemporary New Zealand cuisine in a relaxed setting for breakfast, lunch and dinner. With stunning décor and an intimate seating, there is no better place to host your next corporate or social event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,953 reviews

TripAdvisor Rating  4.4/5  176 reviews

Customer review rating 5.0/5

Ketchup W. Business - Confirmed reviews ALL

Like always, the team at The Sebel, Manakau were amazing. Recognition of my status, a warm welcome back, facilitation of early check-in and late check-out with no stress. Despite a problem with their key-card issuing system, they never left me feeling forgotten. Exactly what I needed after a long 18 hour travel day.

Kia Ora Ketchup, Thank you sincerely for your wonderful review and for once again choosing The Sebel Manukau for your stay. It is truly rewarding to read such kind feedback, especially following a long 18-hour journey. We are delighted to know that our team was able to provide a seamless and welcoming experience, from recognising your Platinum status to facilitating early check-in and late check-out with ease. Your comments about our colleagues’ genuine care and personal recognition mean a great deal to us and are a true testament to the service standards we strive to uphold. We also appreciate your understanding regarding the temporary key-card system issue and are pleased that our team ensured you felt well looked after throughout. It’s wonderful to hear that you enjoyed a restful night’s sleep and that your accommodation, cleanliness, and amenities met your expectations. Thank you as well for highlighting our sustainability initiatives. We are pleased that the new anew water bottles resonated positively with you as part of our efforts to reduce environmental impact. Your continued loyalty and recommendation of Accor and ALL are greatly valued. We very much look forward to welcoming you back again soon and providing you with another exceptional stay. Kind regards, Steph Dela Pena Front Office | Assistant Manager

Customer review rating 4.0/5

Jitender A. Families - Confirmed reviews ALL

Great stay, comfortable and good amenities and service. Breakfast wasn't the same as compared to other Accor group hotels. It did lack quality and variety.

Kia Ora Jitender, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed a comfortable stay and appreciated our amenities and service. We truly value your comments regarding breakfast. As part of the Accor group, we aim to deliver a consistently high standard, and your feedback about the quality and variety is important to us. Please be assured that we have shared your remarks with our culinary team as we continue to review and enhance our breakfast offerings. We appreciate your honesty and hope to have the opportunity to welcome you back in the future, where we can provide an even better experience. Kind Regards, Charlotte Albert Team Leader

Customer review rating 4.0/5

Joanna M. B. Business - Confirmed reviews ALL

Great rooms, good size and nice facilities in the rooms. Would have liked more of a bar area to enjoy a drink rather than sitting in the restaurant at a table when not intending to eat.

Kia Ora Joanna, Thank you for taking the time to share your feedback following your recent business stay with us. We are delighted to hear that you enjoyed our spacious rooms, in-room facilities, cleanliness, and the smooth arrival experience. We also appreciate your constructive comment regarding the bar offering. Your suggestion for a more dedicated bar area to enjoy a drink without dining is valuable, and we will certainly share this feedback with our management team as we continue to review and enhance our guest experience. Thank you as well for your loyalty as an ALL Classic member and for recommending our brand. We hope to have the pleasure of welcoming you back again in the future and providing you with an even more enjoyable stay. Kind regards, Steph Dela Pena Front Office | Assistant Manager

Customer review rating 4.5/5

Esmarie S. Business - Confirmed reviews ALL

Easy to find. Great location and very efficient and friendly staff.

Kia Ora Esmarie, Thank you for your kind feedback. We’re delighted to hear that you found the hotel easy to locate, enjoyed our great location, and experienced efficient and friendly service from our team. We truly value your membership and look forward to welcoming you back again soon. Kind Regards, Charlotte Albert Team Leader

Customer review rating 5.0/5

Carmel C. Business - Confirmed reviews ALL

We ahd a quick.1 night stop being flying overseas

Kia Ora Carmel, Thank you for taking the time to share your feedback! We’re glad to hear your overnight stay went smoothly during your travels. We’re sorry for any confusion regarding the $15 nightly parking fee — we try to make all charges as clear as possible, but we’ll review our communication to ensure it’s easier to spot in the future. We appreciate you choosing to stay with us and hope to welcome you back on your next trip! Safe travels! Kind Regards, Charlotte Albert Team Leader

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Other web-users rate our hotel

  • 535 reviews 9.1/10 Location
  • 1,069 reviews 8.9/10 Room
  • 1,144 reviews 9.5/10 Service
  • 15 reviews 7/10 WiFi
  • 469 reviews 9/10 Cleanliness
  • 354 reviews 8.5/10 Food
  • 189 reviews 9.9/10 Vibe
  • 182 reviews 8.5/10 Amenities

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