Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.3/5 4,178 reviews

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Description

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 321 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

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Room 1

Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,178 reviews

TripAdvisor Rating  4.2/5  3,396 reviews

Certificate of excellence 2025

Best hotel bed ever!

TripAdvisor rating 4.0/5

Seaside16230176333 TripAdvisor review

Customer review rating 3.5/5

Leo L. Solo - Confirmed reviews ALL

Kia Ora Leo L., Thank you for sharing your feedback regarding your recent stay at the Pullman Auckland Hotel & Apartments. We are pleased to hear that you appreciated our pleasant staff and the optimal location of our hotel. However, we regret that the condition of your room did not meet your expectations. We take note of your observations regarding wear and connectivity issues, as they are valuable in helping us improve our guest experience. We are delighted that you enjoyed our pool, spa, and sauna facilities, which we strive to maintain to a high standard. Your comments regarding the changing room will also be taken into account as we continuously work on enhancing our amenities. Thank you once again for your insights, and we hope to welcome you back to show you the improvements made. Kind regards, Larina & The Pullman Auckland Family

Customer review rating 2.0/5

Sue E. Couples - Confirmed reviews ALL

Kia Ora Sue E., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and room quality. However, we apologise for the inconvenience caused by the bathroom amenities. Your comments are valuable to us as we strive to enhance our guests' experiences. Kind regards, Larina & The Pullman Auckland Family

Customer review rating 2.5/5

Chantel W. Friends - Confirmed reviews ALL

Kia Ora Chantel W., Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the upgrade to a larger room. However, we sincerely apologise for the discomfort you experienced regarding the breakfast inquiry. Our team strives to maintain a professional and courteous atmosphere, and your feedback emphasizes the importance of addressing such matters discreetly. We appreciate your understanding as we continue to enhance our service standards. Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Chris B. Solo - Confirmed reviews ALL

Dear Chris B., Thank you for taking the time to share your positive experience at Pullman Auckland Hotel & Apartments. We are delighted to hear that our Concierge and reception team made you feel welcomed and valued, as it is our goal to provide exceptional service to all our guests. It is wonderful to know that you enjoyed the upgrade to a suite and appreciated the immaculate condition and views from your room. We are also pleased that you enjoyed our room service offerings, particularly the fish and chips. Your feedback about our location being central yet quiet is greatly appreciated. We strive to create an environment that balances convenience with comfort. We look forward to welcoming you back for another enjoyable stay! Kind regards, Larina & The Pullman Auckland Family

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Other web-users rate our hotel

  • 979 reviews 9/10 Location
  • 2,189 reviews 7/10 Room
  • 2,390 reviews 8.6/10 Service
  • 55 reviews 5/10 WiFi
  • 720 reviews 8.2/10 Breakfast
  • 703 reviews 6.9/10 Food
  • 561 reviews 7.8/10 Cleanliness
  • 459 reviews 9.3/10 Pool

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