Pullman Auckland Hotel & Apartments 5 stars

Name: Pullman Auckland Hotel & Apartments | 5 Star Luxury | ALL.COM - ALL
Address: Corner Waterloo Quadrant, & Princes Street, POBOX 106013, AUCKLAND, 1010, NZ
Telephone: +6493531000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 3,757 reviews

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Corner Waterloo Quadrant, & Princes Street, POBOX 106013, 1010 AUCKLAND, New Zealand

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Pullman Auckland Hotel & Apartments

Hotels combining lifestyle and design, for business and leisure

Pullman Auckland is a luxury 5-star hotel located in Auckland CBD, just a short walk to Viaduct Harbour. Offering over 300 stylish rooms, suites, and apartments (with one, two, or three bedrooms) you'll find yourself in effortless comfort throughout your visit to Auckland. Enjoy our executive lounge, a 25-metre lap pool, the on-site Luxe Spa & Power Fitness, Tapestry Grill & Bar, & 16 versatile event spaces to suit your every need, whether you're travelling for business or leisure.

Experience 5-star luxury in the heart of Auckland CBD at Pullman Auckland Hotel & Apartments. Swim in the indoor heated lap pool, unwind at the full-service spa or explore world-class shopping and dining steps from your door. Our signature Clims restaurant offers modern cuisine with stunning city views. Hosting an event? Choose from 16 versatile event spaces including the iconic Princes Ballroom, catering for up to 900 guests. Earn and redeem ALL loyalty points on every stay.

In the heart of the city, you'll be just moments from the iconic Viaduct Harbour and Spark Arena. Enjoy an evening stroll and waterfront dining or take the family out for a day trip to the Auckland Zoo - easily accessible via local public transport.

Welcome to Auckland! The team can't wait to meet you and make your stay as comfortable as can be in our 5-star Auckland hotel.

Sam Sherer, Hotel Management

Hotel extras

In the heart of Auckland, walking distance from public transport
Luxe Spa as well as a Jacuzzi, steam room, and sauna
Fully equipped gym facility with large outdoor terrace
16 dynamic meeting spaces
321 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

Room

SUPERIOR ROOM, One King Size Bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View or Garden View

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Room

SUPERIOR ROOM, Two Queen Bed

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Queen size bed(s)
Views: City View or Garden View

See availabilities

Room

SUPERIOR ROOM, One Queen Size Bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)

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Room

DELUXE ROOM, One King Bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view

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Room

Superior Residence

2 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

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Room

STUDIO, One King Bed

2 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s)

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Room

SUPERIOR EXECUTIVE ROOM, One King Bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view or Park view

See availabilities

Suite

DELUXE SUITE, One Queen bed

3 pers. max
44 m² / 473 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Park view

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Suite

JUNIOR SUITE, One King Bed

2 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: City View or Park view

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Suite

EXECUTIVE KING SUITE, One King Size Bed

2 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Accessible Junior Suite, 1 King Bed, City View

Non contractual photo

2 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Apartment

One Bedroom Apartment

3 pers. max
66 m² / 710 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

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Apartment

One Bedroom Deluxe Apartment

3 pers. max
66 m² / 710 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Apartment

Two Bedroom Apartment

4 pers. max
97 m² / 1044 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Suite

Accessible Junior Suite, 1 King Bed, City View

Non contractual photo

2 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

+64 9 353 1000

+64 9 353 1002

Railway station
Highway exit
Ferries
Airport

STATE HWY SOUTH

Highway exit

Access: 600 m / 0.37 mi 3 min drive

STATE HWY NORTH

Highway exit

Access: 600 m / 0.37 mi 3 min drive

BRITOMART TANSPORT

Railway station

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

AUCKLAND FERRY

Ferries

Access: 850 m / 0.53 mi 11 min walk

AUCKLAND INTL

Airport

Access: 21 km / 13.05 mi 40 min drive

OLD GOVERNMENT HOUSE

Historic monument

Access: 100 m / 0.06 mi 1 min walk / 1 min drive

SPARK ARENA

Opera/symphony/concert hall

Access: 700 m / 0.43 mi 6 min walk / 5 min drive

AOTEA SQUARE

Art and Culture

Access: 800 m / 0.5 mi 7 min walk / 5 min drive

SKYCITY CASINO

Casino

Access: 800 m / 0.5 mi 7 min walk / 5 min drive

VIADUCT HARBOUR

Entertainment/theatre district

Access: 1.3 km / 0.81 mi 10 min walk / 5 min drive

AUCKLAND MARITIME MUSEUM

Museums

Access: 1.3 km / 0.81 mi 10 min walk / 5 min drive

KELLY TARLTON'S UNDERWATER WORLD

Aquarium

Access: 4.2 km / 2.61 mi 1 hrs walk / 14 min drive

AUCKLAND ZOO

Zoo

Access: 4.9 km / 3.04 mi 1 hrs 15 min walk / 16 min drive

TITIRANGI GOLF COURSE

Golf course

Access: 12.8 km / 7.95 mi 1 hrs 15 min walk / 19 min drive

AUCKLAND ART GALLERY

Art and Culture

Access: 19.1 km / 11.87 mi 21 min drive

AUCKLAND GARDENS

Botanical gardens

Access: 22 km / 13.67 mi 23 min drive

COMMERCIAL BAY

Other attractions

EVENT CINEMAS

Entertainment/theatre district

VIADUCT HARBOUR

Marina

Access: 1.3 km / 0.81 mi 10 min walk / 5 min drive

ALBERT PARK

Park

Queen Street

Shopping district

Access: 400 m / 0.25 mi 4 min walk / 4 min drive

Onslow

Restaurant and cafe district

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Meetings & Events

Number of Meeting Room: 20
Surface of the largest room: 827 m² / 8902 sq ft
Maximum seats capacity: 750
Maximum capacity for banquets: 500

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 3,757 reviews

David D. Business - 7/29/2026 Confirmed reviews ALL

Evelyn C. Families - 7/29/2026 Confirmed reviews ALL

Dear Evelyn, Thank you for the great review of our hotel! We are glad that overall you enjoyed your stay. We also appreciate your feedback about your membership benefits and lighting. Your loyalty is important to us and we will be sure to highlight this with the team to make improvements. Sincerely, Anya Director of Operations

Jessie M. Families - 7/29/2026 Confirmed reviews ALL

Generally good, room and breakfast were good, also pool facilities. Some downsides - the parking, I expect free parking at a hotel. Also it is not very practical to park in the Wilson’s park below, as the timings don’t let you run over sufficient periods - am I going to get up at 2am or 5am to top up parking - no. It would also be helpful to outline the cost of Wilson’s parking against the valet parking, and I think parking should be included in the rate. We had some food in the bar, some very good and it came out fast, however the pizza was inedible. I also booked this hotel, as I was told I could have joining rooms with my family. I was told to put this note on the booking which I did, but we were on seperate floors.

Denise D. Couples - 7/28/2026 Confirmed reviews ALL

Sonia B. Couples - 7/28/2026 Confirmed reviews ALL

We were having a city escape as we live in south Auckland. We took the Xpress upgrade and whilst the room was nice, I expect it meant we had to wait until 3pm check in time, even then I had to be a little pushy to be allocated our room. Thought the room was sterile (lacked personality) and was dated. Wind was howling at the window and was a bit noisy. The bed was comfortable. Valet parking was good.

Dear Sonia, Thank you for taking the time to share your feedback and we apologise that the room was not as anticipated and that the wind negatively affected your stay. We appreciate your feedback and do hope to have the opportunity to welcome you back in future. Sincerely, Anya Director of Operations

Web-users rating

Other web-users rate our hotel

896 reviews 8.9/10 Location
1,949 reviews 6.9/10 Room
2,208 reviews 8.8/10 Service
35 reviews 4.4/10 WiFi
650 reviews 8.4/10 Breakfast
529 reviews 7.6/10 Cleanliness
408 reviews 9/10 Pool
346 reviews 9/10 Wellness Area

195 reviews 8.9/10 Location
468 reviews 7.3/10 Room
503 reviews 8.9/10 Service
6 reviews 2/10 WiFi
155 reviews 6.9/10 Food
134 reviews 8.3/10 Breakfast
112 reviews 7.8/10 Cleanliness
67 reviews 8.7/10 Pool

161 reviews 8.4/10 Location
393 reviews 6.2/10 Room
494 reviews 8.8/10 Service
7 reviews 3.3/10 WiFi
169 reviews 8.1/10 Breakfast
125 reviews 9.2/10 Pool
125 reviews 6.9/10 Cleanliness
87 reviews 9.1/10 Wellness Area

108 reviews 9.1/10 Location
334 reviews 6.8/10 Room
388 reviews 8.5/10 Service
9 reviews 3.2/10 WiFi
127 reviews 7.2/10 Amenities
70 reviews 8.3/10 Breakfast
64 reviews 7.7/10 Cleanliness
46 reviews 5.7/10 Value

74 reviews 8.8/10 Location
130 reviews 6.3/10 Room
145 reviews 8.9/10 Service
46 reviews 7.6/10 Cleanliness
41 reviews 8.4/10 Breakfast
15 reviews 8.6/10 Wellness Area
15 reviews 5.8/10 Value
14 reviews 8.7/10 Pool

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Pullman Auckland Hotel & Apartments, check-in begins at 03:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Pullman Auckland Hotel & Apartments regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.