Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.4/5 3,935 reviews

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Pullman Auckland Hotel & Apartments - Image 1
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Corner Waterloo Quadrant, & Princes Street, POBOX 106013, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 321 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

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Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

Telephone
Fax +64 9 353 1002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,935 reviews

Customer review rating 4.5/5

Duncan M. Couples - Confirmed reviews ALL

Over all very friendly and helpful staff but a hard walk up the hill from central city

Kia Ora Duncan M., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our staff to be friendly and helpful. We appreciate your feedback about the walk from the city center and hope it did not detract significantly from your experience! We look forward to welcoming you back soon! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Sarita M. Families - Confirmed reviews ALL

From the moment I arrived at Pullman Auckland Hotel, the experience was exceptional. The Executive Suite was spacious, beautifully presented, and made my birthday celebration feel extra special. The staff were warm, professional, and attentive throughout my stay, and the overall atmosphere was luxurious, relaxing, and memorable.

Dear Sarita M., Thank you for such a thoughtful and genuinely heartwarming review. Reading your comments was incredibly special for our entire team. We are truly honoured that you chose Pullman Auckland to celebrate your birthday, and it means so much to know that your stay became such a memorable part of the occasion. Creating experiences that feel personal, comfortable, and meaningful is what hospitality is all about, so hearing that you felt cared for from the moment you arrived is the greatest compliment we could receive. Your kind words about our team, the Executive Suite, and the overall atmosphere of the hotel have been shared with everyone involved in your stay. The recognition of the warm service, attention to detail, and thoughtful touches throughout your visit will mean a great deal to our staff, who work hard to create moments that guests will remember long after they leave. We are also especially grateful that you noticed and appreciated our sustainability efforts. Finding ways to deliver a luxury experience while being more mindful of our environmental impact is something we are deeply committed to, so your acknowledgement of these initiatives is both encouraging and rewarding for us. Thank you again for celebrating with us and for taking the time to share such a detailed and generous reflection of your experience. It was an absolute pleasure to host you, and we sincerely look forward to welcoming you back to Pullman Auckland for many more special occasions and memorable stays in the future. Please do reach out to me directly via l.…, and I will personally look after you during your next visit with us! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Marcus L. Families - Confirmed reviews ALL

Superb as always.

Kia Ora Marcus L., Thank you for your kind words. We are delighted to hear that your experience was superb once again. It is our pleasure to provide you with a memorable stay, and we look forward to welcoming you back soon! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 3.5/5

Michael P. Solo - Confirmed reviews ALL

Never Disappoint when staying at the Pullman Auckland.

Kia Ora Michael P., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and services. However, we regret that your experience did not fully meet your expectations. Your feedback is valuable to us as we continually strive to improve. We look forward to welcoming you back in the future! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 3.5/5

Bevan C. Couples - Confirmed reviews ALL

The room that you put us in was above the bar and restaurant area, I was woken and kept awake at 5am when the music from the speakers that are located in the restaurant roof or my room floor started, I was the low bass that kept me awake so I don't get the sleep I was wanting. Next time I stay at any Hotel in your group can we please be on a higher floor level as been on the level directly above the ground level tense to be loud. Will return to you group next time but will request to be on a higher level

Kia Ora Bevan C., Thank you for taking the time to share your feedback with us, and please accept our sincere apologies for the disturbance you experienced during your stay. We are very sorry to hear that the noise from the bar and restaurant area impacted your sleep, particularly so early in the morning. We completely understand how important a quiet and restful environment is, and it is disappointing to know we fell short on this occasion. Please be assured that we have now noted your preference for a room on a higher floor within your guest profile to assist with future room allocations whenever you stay with us. Our team will certainly do our best to accommodate this preference moving forward to ensure a more comfortable experience. We truly appreciate your understanding and are grateful to hear that you would consider returning to our hotel group again. Thank you once again for your valuable feedback, and we look forward to welcoming you back for a much more restful stay in the future! Kind regards, Larina & The Pullman Auckland Family

Other web-users rate our hotel

  • 899 reviews 8.9/10 Location
  • 2,015 reviews 6.8/10 Room
  • 2,264 reviews 8.8/10 Service
  • 38 reviews 4.7/10 WiFi
  • 788 reviews 7/10 Amenities
  • 660 reviews 8.2/10 Breakfast
  • 542 reviews 7.7/10 Cleanliness
  • 540 reviews 6.3/10 Vibe

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