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Pullman Auckland Hotel 5 stars

TripAdvisor rating 4.0/5 3,021 reviews
Pullman Auckland
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+ 24 Services
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Room 1

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Hotel extras

  • One of Auckland's largest 5-star residential & conferencing hotels with 16 event venues

  • 322 hotel rooms suites and self-contained apartments with spectacular city and harbour view

  • Luxury Health Club and award-winning Spa

  • Free Wi-Fi and Connectivity Centre

  • Centrally situated within easy reach of Auckland's tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND INTERNATIONALPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Auckland

Corner Waterloo Quadrant
& Princes Street
1010
auckland
new zealand

Tel: +6493531000

Fax: (+64)93531002

Contact email

Check-in from 15h00

Check out up to 11h00

  • SKYBUS :   SKYBUS - Airport 10 Customs Street East

  • By plane

    AUCKLAND INTERNATIONAL At 23km / 14.29 miles - Shuttle paying

  • By plane

    AUCKLAND INTL At 21km / 13.05 miles

  • By boat

    AUCKLAND FERRY At 0.85km / 0.53 miles

  • By car

    STATE HWY NORTH At 0.6km / 0.37 miles

  • By car

    STATE HWY SOUTH At 0.6km / 0.37 miles

  • By train

    BRITOMART TANSPORT At 0.8km / 0.5 miles

GPS :-36.848281, 174.770271

Our accommodations

SUPERIOR ROOM, One King Size Bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

SUPERIOR ROOM, Two Queen Bed

  • Max. number of persons: 4
  • Area: From 25m²
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

SUPERIOR ROOM, One Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23m²
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed

SUPERIOR ROOM, Two Single Bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

DELUXE ROOM, One King Bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Superior Residence

  • Max. number of persons: 2
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

STUDIO, One King Bed

  • Max. number of persons: 2
  • Area: From 39m²
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron
  • Breakfast in bed

DELUXE SUITE, One Queen bed

  • Max. number of persons: 2
  • Area: From 44m²
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Ironing board and flat-iron
  • Breakfast in bed(...)

SUPERIOR EXECUTIVE ROOM, One King Bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Nespresso machine
  • Breakfast in bed
  • Mini Bar

JUNIOR SUITE, One King Bed

  • Max. number of persons: 2
  • Area: From 44m²
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Breakfast in bed
  • Mini Bar

EXECUTIVE KING SUITE, One King Size Bed

  • Max. number of persons: 3
  • Area: From 44m²
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Breakfast in bed(...)

PENTHOUSE, Lounge Access, 2 King Size Beds, Waitemata Harbour View

  • Max. number of persons: 4
  • Area: From 286m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Nespresso machine
  • Breakfast in bed

One Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 66m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

One Bedroom Deluxe Apartment

  • Max. number of persons: 2
  • Area: From 66m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Two Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 97m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Breakfast in bed(...)

Three Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 113m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

TAPESTRY DINING

Type of cuisine: International

Like a tapestry artwork from days of old that travelled from country to country, Tapestry Dining is influenced by the modernity of the world and the countries that encompass it. A unique culinary experience awaits you at Tapestry Dining.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OMNI BAR

Photo non contractuelle / Strictly non binding

Casual and laid-back, Omni Bar offers a smart and up-to-the-minute environment in which guests may entertain, relax and enjoy themselves, with the confidence of receiving excellent food and a well-priced premium wine list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 827 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 650 people

Find out more

Our guest reviews for
Pullman Auckland

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

17,074 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,021 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

wonderful palce friendly staff our hotel of choice in auckland

TripAdvisor rating 4.0/5

rangiorachap Business - 09/12/2019 TripAdvisor review

the hotel is in a great location, the staff are always friendly, it starts with the concierges, it moves onto the front desk where they are always friendly and happy to help. The facilities are great. W e love the full gym and 25 mtr pool. The restaurant is great, as are the staff.

Kia Ora! Thank you so much for your amazing review! We are very pleased to see that you had a wonderful stay with us and your compliments put a smile on everybody's face at Pullman Auckland! We look forward to welcoming you back Justine & The Pullman Auckland Family

excellent

TripAdvisor rating 4.0/5

ralphgclark Couples - 08/12/2019 TripAdvisor review

From the doorman, to check room staff and restaurant the service was wonderful. All requests made were carried out promptly with an efficient smile from all staff members. Compliments to the staff and management

Kia Ora Ralph, Thank you so much for rating us 5 stars! We are very pleased to see that you enjoyed every aspect of your stay. We look forward to welcoming you back with our greatest smiles! Justine & The Pullman Auckland Family

Somewhat what I expected but could have been better :(

Customer review rating 4.4/5

Adrienne G. Business - 04/12/2019 Confirmed reviews ALL

each time I have stayed at the Pullman we have had to wait for our room/s. when the room was ready this time we waited in the reception area as usual but noone came and advise the room was ready - id expect for a returning Accor member a complimentary juice or water while waiting or being acknowledged would have been nice. As usual the head conciege was lovely and recognised me - which is always a nice gesture. The rooms are getting dated and worn, the superior suite was not worth the $200+ dollars - and the furnishings are looking worn - Plus the shower head was faulty :( overall what I have experienced in the past and Pullman isnt my first choice for CBD stays Im sorry to say

A Great Long Weekend Stay

Customer review rating 4.4/5

Paul S. Couples - 03/12/2019 Confirmed reviews ALL

The Pullman is centrally located within walking distance of University, Harbour, Queen St shops & theatre with easy access to the motorways if you want to drive further. We have a 4 day weekend and enjoyed the friendly service of everyone at the Pullman from Concierge, Front desk, Restaurant and house keeping. It really is a great place to stay and enjoy

Wonderful stay, exceptionally hosted

Customer review rating 4.4/5

Jessica S. Business - 03/12/2019 Confirmed reviews ALL

Thank you for providing such a lovely stay. I appreciated the hospitality and the excellent accommodations.

Kia ora Jessica, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Nice stay

Customer review rating 4.4/5

Tina Families - 03/12/2019 Confirmed reviews ALL

Was excellent customer service lovely friendly people. Room was a bit old and small for 3 adults

An excellent stay

Customer review rating 4.4/5

Mark L. Couples - 03/12/2019 Confirmed reviews ALL

Very happy with our stay. Friendly efficient staff. Large room, well appointed.

Kia ora Mark, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Courteous staff who went above and beyond to make us feel welcome

Customer review rating 4.4/5

Anonymous Families - 03/12/2019 Confirmed reviews ALL

Friendly, clean, hospitable.

Needs an upgrade

Customer review rating 4.4/5

Anshuman G. Business - 03/12/2019 Confirmed reviews ALL

Usb ports and charge points not available

It was ok

Customer review rating 4.4/5

Kat Couples - 03/12/2019 Confirmed reviews ALL

It was ok. The room was average. The service was good but it was paid for. The breakfast was excellent

Customer review rating 4.4/5

Anonymous Families - 03/12/2019 Confirmed reviews ALL

Some problems with check in and dining that should not have happened spoilt the overall experience

small and outdated rooms

Customer review rating 4.4/5

Anonymous Families - 03/12/2019 Confirmed reviews ALL

For the price and expectation of a Pullman hotel the room was small, outdated decor and had an interconnecting door. When speaking to reception i was advised all the rooms were like this. Noise could be heard from next door and loud party downstairs. on the plus side, spa, bar and concierge staff were great.

Superb venue for a wonderful stay

Customer review rating 4.4/5

Judy Families - 03/12/2019 Confirmed reviews ALL

Easy check in and out. Pleasant clean room. Fab meal in the restaurant. Thoroughly enjoyed the pool, great temperature too. Staff were courteous and helpful.

Kia Ora Judy, Your review has us blushing! It was our great pleasure to welcome you for your birthday and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Excellent

Customer review rating 4.4/5

Travis W. Business - 03/12/2019 Confirmed reviews ALL

Staff was courteous and helpful. Room was not available on check-in (~3 hours before normal check-in time), but the front desk directed me to the spa so that I could shower after an overseas flight (and before a lunch meeting).

Comfy and restfull

Customer review rating 4.4/5

James Business - 02/12/2019 Confirmed reviews ALL

Comfiest bed I have ever slept in.

Kia ora James, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon for another great sleep! Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Satisfactory standard of accommodation and facilities

Customer review rating 4.4/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Rooms where adequate, bathrooms very small. Had to chase up housekeeping on the Sunday as not service by 3.10pm. Breakfast restaurant and room service very good

Customer review rating 4.4/5

W.h.r. Couples - 02/12/2019 Confirmed reviews ALL

short stay over night before flying to Bali

Kia Ora Mr R., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! We wish you a lovely trip to Bali and hope to see you soon again, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Excellent Stay

Customer review rating 4.4/5

Suz Business - 02/12/2019 Confirmed reviews ALL

Great staff at checkin, rooms were well sized and the housekeeping was great, excellent breakfast and dinner at the restaurant. Check out was seamless.

Kia ora Suzanne, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

i was impressed with the facilities and service.

Customer review rating 4.4/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

I really enjoyed the quality of the fitness centre and pool. The breakfast buffet had a great range and variety of quality food. One of our dinner meals had a steak which was overcooked to our liking, but the situation was resolved quickly with a replacement. We were grateful for the stress-free handling of the situation. Staff were helpful and friendly.

Friendly efficient service

Customer review rating 4.4/5

Evan M. Business - 01/12/2019 Confirmed reviews ALL

We always stay at Pullman whenever in Auckland as it is clean, comfortable, friendly service and run efficiently. We unfortunately were accommodated next to the lifts, Room 913 I believe, and found that position in the hotel was very noisy on a Saturday night.

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