Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.4/5 3,896 reviews

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Description

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 321 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

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Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,896 reviews

Customer review rating 5.0/5

Siqiao C. Business - Confirmed reviews ALL

I am a Return customer, I have lived in Pullman hotel many times. The location is perfect, quiet at night and convenient to downtown supermarkets, stores and restaurants. The hotel staff is professional with great hospitality, the room I lived is the executive room on 14th floor, very classy and comfy with a hot bath to enjoy after a busy day. Wilson car park just downstairs at LG, super easy to park as well. Will be back again for the next visit.

Kia Ora Siqiao C., Thank you for your kind words and for being a loyal return customer. We are delighted to hear that you enjoyed our prime location, the professionalism of our staff, and the comfort of our executive room. It is always our goal to provide a relaxing and enjoyable experience for our guests. We look forward to welcoming you back on your next visit, where you can once again indulge in the amenities we offer and explore the vibrant surroundings! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 4.0/5

Brawn C. Business - Confirmed reviews ALL

Well appointed, comfortable hotel, comfortable rooms. Wifi was patchy / problematic - to be fair, I didn't report it as a problem, I just managed around it.

Kia Ora Brawn C., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our hotel well-appointed and comfortable. We appreciate your comments about the Wi-Fi and encourage guests to report any issues so that we can assist promptly. We look forward to welcoming you back in the future! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Jane C. Couples - Confirmed reviews ALL

The Hotel is lovely, wonderful facilities, the staff very attentive and the hotel is central to the heart of Auckland. The restaurant and bar serve delicious food and the service is exceptional. This was a terrific hotel for our Auckland Stay.

Kia Ora Jane C., Thank you for your kind words regarding your recent stay at Pullman Auckland Hotel & Apartments. We are thrilled to hear that you enjoyed our facilities, attentive staff, and dining options. Your feedback is highly appreciated, and we look forward to welcoming you back in the future! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 3.0/5

Jeffrey A. J. Business - Confirmed reviews ALL

I exclusively use Accor Hotels for all my travels and have visited your hotels worldwide. This was not in line with the usual courteously and experience I have experienced at many of your hotels worldwide

Kia Ora Jeffrey A. J., Thank you for taking the time to share your feedback and for your continued loyalty to Accor Hotels worldwide. We are sorry to hear that your recent experience did not meet the expectations you have come to associate with the Accor brand. We understand your concerns regarding the lounge access and appreciate the opportunity to clarify this. While Accor Hotels follow the ALL loyalty programme benefits, individual hotels may have different policies and procedures, which can vary from property to property. At our hotel, access to the Pullman Lounge is exclusively reserved for Platinum members and above in line with our property policy. We regret that this interaction left you feeling disappointed, particularly as you have enjoyed different experiences at other Accor properties around the world. Please be assured that your feedback regarding the way the situation was communicated has been shared with the team, as we always aim to deliver service with professionalism and empathy. We truly value your loyalty and hope to have the opportunity to welcome you again for a more positive experience in the future Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Florencia P. Families - Confirmed reviews ALL

Great service, location and amenities.

Kia Ora Florencia P., Thank you for your kind feedback. We are delighted to hear that our service, location, and amenities met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back soon! Kind regards, Larina & The Pullman Auckland Family

Other web-users rate our hotel

  • 892 reviews 8.9/10 Location
  • 1,996 reviews 6.9/10 Room
  • 2,248 reviews 8.7/10 Service
  • 36 reviews 4.8/10 WiFi
  • 784 reviews 7.2/10 Amenities
  • 653 reviews 6.9/10 Food
  • 652 reviews 8.1/10 Breakfast
  • 540 reviews 6.4/10 Vibe

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