ibis Auckland Ellerslie Hotel 3 stars

Bed was very comfortable, shower great pressure and breakfast amazing

I checked in late in the evening and received a friendly greeting at reception. My room was newly renovated and the bed was very comfortable. I slept like a log.

Overall service was good with positive experiences all round including room service, hotel reception and cleaning staff. I came back to my room late in the afternoon for a telecom and interrupted room servicing, but the staff member went out of her way to speed up the cleaning and make the room available to me. Facilities overall were of a good standard.

Satisfied my needs

Attended the craft beer and seafood so a good day in the hotel garden. Room convenient to head back to after a very sociable day - buffet breakfast just the thing next morning.

I was greeted pleasantly at reception. Meals and drinks clearly explained. WIFI password explained.

fine - room good - able to turn of AC - desk set up good next to window - surprised that bathroom module did not have a built in fan that worked when lights were on - buffet lunches were excellent - food from bar at night very disappointing

I stayed in the ibis for 1 night and 2 days for a conference. The food was average. The coffee bar has a long queue and I never got my coffee. Morning tea treats run out both days and first day I didn't even get any.

Quite a few things needed addressing.

My room had a view of a concrete wall. The bathroom was so small you had one foot in the shower when using the toilet. The toilet roll holder was under the hand wash basin - not much use when you stand-up. The guest switching rooms around 2am was annoying but not as bad as the guests checking out at 3.30am and talking in the corridor for several minutes. Restuarant facilites were good.

Easy, nice people, great room and service.

Room was good. The Bar area lacked seating as a function outside had taken a majority of seating. Could not sit in dining area as it was closed. Parking, and drink prices are quite high. Breakfast was priced far too high at $32 each. Hard when attached to the Novotel to please both parties. Potentially should be separate??

Good service and food Room is basic and overpriced

The staff are great and the rooms are comfortable

The room was comfortable, the air conditioner was too loud, however the room got hot. Had to choose between the heat or the noise, so the sleep was interrupted. The staff were all friendly and answered every question immediately