ibis Auckland Ellerslie 3 stars

Customer review rating (ALL Rating) 4.3/5 970 reviews

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72-112 Green Lane East, Ellerslie, 1051 AUCKLAND, New Zealand

Description

Hotel extras

  • 15 minutes drive from Auckland CBD

  • Acacia Restaurant and Garden Bar

  • Onsite car parking (paid)

  • WIFI access throughout hotel

  • Fully equipped fitness centre

Our accommodation(s)

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Hotel location

ibis Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888927, 174.798888

Telephone
Fax +64 9 529 9092

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  970 reviews

Customer review rating 1.5/5

Barry H. Couples - Confirmed reviews ALL

The only issue related to our room service meal on the Thursday evening. The burger bun was overly cooked and the presentation was sloppy. The second meal, the toasty and chips were cold the bread barely cooked. very disappointing.

Customer review rating 2.5/5

Ian R. Couples - Confirmed reviews ALL

Not the hotel’s fault, I probably should have done more research. Stayed for three nights with my wife to attend a wedding. Room and bathroom are tiny with little storage. Would happily recommend for a single traveller for a night or two. Felt a bit ripped off for having to pay more than $20 a night for parking. Was clean and conveniently situated for our purpose.

Customer review rating 4.5/5

Danny C. Solo - Confirmed reviews ALL

Very friendly and helpful staff, will definitely be back again.

Customer review rating 3.5/5

Hellen O. Families - Confirmed reviews ALL

Very helpful receptionist over the phone. Male receptionist(young, short, Indian) didn't care much and had a poor attitude. Just a job. Female staff at front desk were fab.

Dear Hellen, Thank you for taking the time to share your feedback. We’re delighted to hear that our female front desk team and one of our receptionists over the phone were helpful and made a positive impression. We’re very sorry to hear that your interaction with one of our male receptionists did not meet your expectations. Your comments have been shared with the team to ensure we address this and continue improving our guest experience. We truly value your input and hope to have the opportunity to provide you with a consistently excellent experience during your next visit. Sincerely, Varna Musalini Front Office Manager

Customer review rating 4.0/5

Brent S. Families - Confirmed reviews ALL

We enjoyed our stay however I noted that the electrical test and tag had not been redone in our room for several months. eg The hair dryer expired in October 2025. Just throught I would draw this to your attention. Thanks.

Dear Brent, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Front Office Manager

Other web-users rate our hotel

  • 363 reviews 7.8/10 Location
  • 576 reviews 6.8/10 Room
  • 582 reviews 9/10 Service
  • 9 reviews 1.9/10 WiFi
  • 224 reviews 6.1/10 Food
  • 219 reviews 8.7/10 Cleanliness
  • 164 reviews 4.9/10 Value
  • 144 reviews 7.9/10 Breakfast

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