ibis Auckland Ellerslie 3 stars

Customer review rating (ALL Rating) 4.0/5 560 reviews

72-112 Green Lane East, Ellerslie, 1051 AUCKLAND, New Zealand

Hotel extras

  • 15 minutes drive from Auckland CBD

  • Acacia Restaurant and Garden Bar

  • Onsite car parking (paid)

  • WIFI access throughout hotel

  • Fully equipped fitness centre

ALLSAFE approved hotel

Our accommodation(s)

Ibis rooms provide exceptional comfort and value, featuring one spacious King Bed, individually controlled air conditioning, broadband internet, tea & coffee making facilities, Sky TV, in house movies and electronic key card access for your security. Make yourself at home. Inviting, modern, and comfortable, with a cosy bed and functional bathroom. ibis rooms offer advanced technology, great value for money and all the services of the adjoining 4.5 star Novotel hotel.

Hotel location

ibis Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888927, 174.798888

Telephone
Fax +64 9 529 9092

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  560 reviews

TripAdvisor Rating  4.0/5  796 reviews

Customer review rating 3.0/5

Kat Business - Confirmed reviews ALL

Cosmetically the property was really nice, even though I didnt use the restaurant I did have a look, and they looked very nice. Room Service Meal was very nice and found ALL the staff to be very friendly and helpful. My room even though comfortable and clean, I found myself feeling like I was back on a mine site inside a dongar when using the bathroom facilities in the room I stayed on the ground floor.

Reasonable

Customer review rating 3.5/5

A L. Couples - Confirmed reviews ALL

Check in was slow, plenty of staff but not well managed, had to repeat myself three times when answering questions on a prepaid booking

Good Location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Friendly staff at check in. Room was adequate and clean, if not a little tired. The bathroom had a bad odour however - suggest it was in the sewer pipe as it was perfectly clean. Had to keep the door closed to keep it out of the room location.

Dear Julie, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have notified our maintenance team as we can look further into the odor and make sure the room is put out of order for any necessary repairs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Nice room shame about bar service

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The room was nice, comfy and clean. However we had drinks and dinner in the bar that was disappointing. Starters took a long time to arrive, long wait till mains and then one came out wrong. The correct meal was left to go cold whilst there was a long wait for the correct meal to be brought out. A full refund was given though

Nice

Customer review rating 4.5/5

Pete Couples - Confirmed reviews ALL

Was good to stay at nice place

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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Other web-users rate our hotel

  • 174 reviews 6.8/10 Location
  • 366 reviews 5.7/10 Room
  • 335 reviews 8/10 Service
  • 11 reviews 5.3/10 WiFi
  • 144 reviews 7.2/10 Cleanliness
  • 125 reviews 6.1/10 Food
  • 78 reviews 7.9/10 Breakfast
  • 74 reviews 3.7/10 Value

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