Kia Ora Thank you for your wonderful review. We are delighted to hear that you enjoyed our convenient location close to the airport, nearby supermarket and dining options, and found great value in your stay. It’s especially pleasing to know that you were comfortable, enjoyed a restful sleep with our beds and pillows, and that our team’s friendly and efficient service made a positive impression. We are also glad you enjoyed the breakfast. Your kind feedback is truly appreciated, and we look forward to welcoming you back on your next trip. Kind regards Krishneel

Kia Ora, Thank you for your fantastic review and perfect score! We are delighted to hear that you had a comfortable stay with us before your flight and that you enjoyed the convenience of our location. It's wonderful to know that the food and beverage options at the bistro and bar exceeded your expectations, and that you found the breakfast to be excellent. We also appreciate your kind comments about the Accor ALL App and are pleased that you found the booking process quick and straightforward. Your perfect scores for our team, cleanliness, accommodation, breakfast, WiFi, and overall service are greatly appreciated and will be shared with the team. Thank you for choosing ibis Budget Auckland Airport. We hope to welcome you back again on your future travels. Kind regards, Akshay

Kia Ora, Thank you for your wonderful review and perfect score! We are delighted to hear that you enjoyed your stay and found our team friendly, accommodating, and efficient. It's great to know that you appreciated our lounge area, luggage weighing scale, airport shuttle service, and the comfort and cleanliness of your room. We're also pleased that the booking process was quick and easy and that both your check-in and check-out experiences were enjoyable. A special thank you for recognizing our reception team. We will be sure to share your kind comments with them, as they will be thrilled to know they helped make your stay memorable. We truly appreciate your recommendation and look forward to welcoming you back to ibis Budget Auckland Airport on your next trip. Kind regards, Akshay

Kia Ora Thank you for your wonderful review and for rating. We are delighted to hear that you enjoyed our convenient location and found our reception team friendly and helpful. It's great to know that our staff were able to assist with directions to the shopping center and train station, and that the regular bus services made travelling to and from the domestic and international terminals easy for you. We truly appreciate your kind feedback and look forward to welcoming you back on your next trip. Kind regards Krishneel

Kia Ora Thank you for your perfect score and wonderful feedback. We are delighted to hear that our location suited your needs and that you found the hotel very clean and comfortable. It's especially pleasing to know you enjoyed a great night's sleep and that the breakfast was a memorable part of your stay. We appreciate your kind comments and look forward to welcoming you back for another excellent stay in the future. Safe travels! Kind regards Krishneel

Kia Ora Thank you for your perfect rating and wonderful feedback. We are delighted to hear that you enjoyed the fast, friendly service and found your bed comfortable, helping to make your stay a pleasant one. Your kind comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back again soon for another comfortable stay. Kind regards Krishneel

Kia Ora, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We appreciate your comments regarding the reception area and understand your concerns about its appearance, layout, and guest privacy. Feedback such as yours is valuable as we continuously look for ways to improve the guest experience. We are also sorry that aspects of your arrival, accommodation, and departure experience fell short of expectations. While we are pleased to see that you found our team helpful, we recognize there is room for improvement across several areas of the hotel. Thank you again for your honest feedback. We value your loyalty as an Accor Vacation Club member and hope to have the opportunity to welcome you back and provide a more positive experience in the future. Kind regards, Akshay

Kia Ora Thank you for your wonderful review and high rating. We are pleased to hear that you found the room clean, tidy, and comfortable, and that our convenient location suited your needs. We are especially glad our team could accommodate your late check-out request after your early morning arrival. Your kind words about the friendliness and helpfulness of our front desk team are greatly appreciated and will be shared with them. Thank you for staying with us, and we look forward to welcoming you back on your next visit. Kind regards Krishneel

Kia Ora Thank you for your fantastic review and perfect score! We are delighted to hear that you enjoyed our convenient location and found the nearby supermarkets, restaurants, cafés, and retail outlets so accessible. It's also wonderful to know that our friendly team, clean dining area, and fresh linen helped make your stay comfortable and enjoyable. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Safe travels! Kind regards Krishneel

Dear Ann, Thank you for taking the time to share your feedback following your stay with us. We're delighted to hear that our convenient location made your early flight travel plans easier and that you found the booking process simple and easy to navigate. It's also wonderful to know that you were pleased with your arrival experience, our team, and the check-out process. We appreciate your comments regarding the shower doors and have shared this feedback with our housekeeping team so they can review and address the deep-cleaning requirements in that area. Thank you once again for your valuable feedback and for recommending us to others. We look forward to welcoming you back on your next trip through Auckland. Kind regards, Akshay

Dear Mandy, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you found our team welcoming and enjoyed a smooth check-in and check-out experience. We also appreciate your positive ratings for cleanliness, WiFi, and your likelihood to recommend us. We are sorry to learn of your disappointment regarding the bed size. We understand how frustrating it can be when the accommodation does not meet expectations, particularly when you were expecting a larger bed. Your comments have been noted, and we will review the booking details to ensure our room descriptions are as clear and accurate as possible. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future. Kind regards, Akshay

Dear Guat C. T., Thank you for sharing your feedback with us. We are pleased to hear that you found our location convenient and that you were satisfied with the cleanliness of the hotel, our team, and the smooth check-in and check-out experience. We appreciate your comments regarding the room size. As a budget airport hotel, our rooms are designed to provide comfortable and practical accommodation for travelers, and we understand they may feel compact for some guests. We are sorry that this aspect did not fully meet your expectations. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back on a future visit to Auckland. Kind regards, Akshay

Dear Tinaka, Thank you for your wonderful review and perfect score. We are delighted to hear that you enjoyed our convenient location and found it easy to access Auckland Airport via the Yellow Bus service. It's great to know that the nearby shops were helpful for any last-minute travel needs and that you found your bed comfortable. We're also pleased that our check-in and check-out processes were smooth and easy. Your kind words about our accommodation, cleanliness, and team are greatly appreciated. Thank you for recommending us to your family and friends. We look forward to welcoming you and your family back to ibis Budget Auckland Airport on your next visit. Kind regards, Akshay

Dear Veronica B., Thank you for taking the time to share your feedback and for your continued loyalty to Ibis hotels in both Auckland and Manchester. We're delighted to hear that our reservations team provided helpful and courteous service when assisting with your booking over the phone. It's also wonderful to know that you continue to choose our hotel for its convenience and value. We sincerely apologize that your stay did not fully meet your expectations. We understand that having a comfortable chair for relaxing and watching TV would have enhanced your experience, and we're sorry this was not available as requested. We also regret any difficulty you experienced operating the TV and appreciate your suggestion regarding the availability of clearer instructions. Regarding the marks on the window, we are very sorry for the concern this caused. While these marks may not have been noticeable during daylight hours, we understand how unsettling they would have appeared in the evening. Please be assured that your comments have been shared with our housekeeping and maintenance teams so the window can be thoroughly inspected and cleaned. Thank you again for your valuable feedback. Guest comments such as yours help us identify opportunities for improvement, and we hope to have the opportunity to welcome you back and provide an even better experience in the future. Safe travels! 😊 Sincerely, Jiandunel

Dear Ian M., Thank you for your wonderful review. We're delighted to hear that our convenient location, close to supermarkets, cafes, restaurants, and bars, made your stay enjoyable while preparing to pick up your hire car the next day. We're especially pleased that you found your room exceptionally clean and that our team provided service worthy of recognition. Your kind words will be shared with our staff, who work hard to ensure every guest has a comfortable and pleasant experience. We truly appreciate your feedback and look forward to welcoming you back on your next visit. Safe travels! 😊 Sincerely, Jiandunel

Dear kel k., Thank you for taking the time to share your feedback. We’re pleased to hear that the room generally met your needs; however, we sincerely apologize for the cleanliness issue you encountered. Finding food under the bed is certainly not up to our usual housekeeping standards, and we understand how disappointing this would have been. Please be assured that your comments will be shared with our housekeeping team so that additional attention can be given to room inspections. We also appreciate your feedback regarding the room and bed size. As an Ibis Budget property, our rooms are designed to be compact and practical for short stays, but we understand that taller guests may find the bed dimensions less comfortable. Thank you again for your valuable feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a better experience in the future. Sincerely, Jiandunel

Dear jeff p., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jiandunel

Kia Ora Thank you for your review. We are pleased to hear that you found our location convenient and your stay comfortable despite the compact room size. It's especially great to know that our team was present and helpful throughout your visit. We appreciate your feedback and look forward to welcoming you back again soon. Kind regards Krishneel

Kia Ora Thank you for your review. We are delighted to hear that our convenient airport location helped you start your holiday on the right note. It's great to know that your stay was comfortable, the service met your expectations, and everything went smoothly without any issues. We appreciate your continued support and look forward to welcoming you back for another hassle-free stay in the future. Kind regards Krishneel