ibis budget Auckland Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 3,089 reviews

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Description

Hotel extras

  • Located 800m away from Auckland International and Domestic Airport

  • An economical & family friendly hotel

  • Breakfast is available at Szimpla Gastro Bar from 0600 AM or Kawau Kitchen from 0630AM.

  • Complimentary car parking for the night of your stay.

  • Shopping centre, banks, recreational areas & a variety of food outlets nearby

Our accommodation(s)

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Hotel location

ibis budget Auckland Airport

2 Leonard Isitt Drive, Auckland Airport, P.O.BOX 53163, Auckland Airport
2150 AUCKLAND
New Zealand

GPS:-36.99835, 174.788484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Szimpla Gastro Bar

Non contractual photo

Szimpla is a cosy and vibrant space where you can taste a bit of New Zealand and the world on your plate. Open from 7 am, it offers breakfast, lunch, dinner, drinks, perfect for a quiet meal or corporate meetings space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,089 reviews

TripAdvisor Rating  3.6/5  3,556 reviews

Customer review rating 4.5/5

Diana A. Solo - Confirmed reviews ALL

Room clean and comfortable and well suited for a one night stay.

Kia Ora, We truly appreciate your review. We are glad to hear that you enjoyed the convenience of the hotel and that you found our cleanliness and comfortability met your expectations during your stay with us. We hope to welcome you back in the near future. Kind Regards, Sharon

Customer review rating 0.5/5

Samuel F. Families - Confirmed reviews ALL

terrible

Customer review rating 5.0/5

Geoffrey H. Families - Confirmed reviews ALL

Staff so help ful will difinitely be returning all round great experience

Dear Geoffrey H., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jiandunel

Customer review rating 3.5/5

Rozwyn S. Families - Confirmed reviews ALL

Stay was fine. No hot water - even after leaving it running on hot for more than 5 minutes. Room was neat but way smaller than expected. I booked a family room, that room was suitable for 2 adults.

Kia Ora, Thank you for sharing your experience with us. We are glad to hear your stay was generally fine, but we are very sorry about the issues you encountered with the hot water and the room size. This is not the experience we aim to provide. Your feedback regarding the family room setup and the hot water will be passed on to our team to investigate and address. We appreciate you bringing these matters to our attention and hope we have the opportunity to welcome you back for a more comfortable stay in the future. Kind regards, Sumaiya

Customer review rating 0.5/5

Suzanne V. T. Solo - Confirmed reviews ALL

Very convenient check-in. You just need to check in via the kiosk. However, the hotel representative on the morning of January 17th made a mistake and charged me double the bus fare, even though I was clearly traveling alone.

Kia Ora Suzanne, Thank you for taking the time to share your experience. We’re pleased to hear that you found the self-service kiosk check-in convenient. However, we sincerely apologise for the error with the bus fare charge on the morning of 17 January. This is certainly not the level of accuracy or service we aim to provide, and we understand how frustrating it must have been to be charged twice while travelling alone. Please be assured that your feedback has been shared with our team to prevent this from happening again. We would appreciate the opportunity to review the charge and arrange a correction or refund where applicable. Kindly contact our front desk or reservations team directly so we can resolve this promptly. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a smoother experience in the future. Kind Regards, Jennifer

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Other web-users rate our hotel

  • 4,973 reviews 9.6/10 Location
  • 4,981 reviews 6.1/10 Room
  • 3,080 reviews 8.9/10 Service
  • 74 reviews 6.2/10 WiFi
  • 3,630 reviews 3.7/10 Comfort
  • 1,724 reviews 8.7/10 Cleanliness
  • 1,243 reviews 7.8/10 Value
  • 313 reviews 8.3/10 Vibe

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