ibis budget Auckland Airport 2 stars

Customer review rating 4.1/5 12,667 reviews

ibis budget Auckland Airport
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+ 9 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located minutes from Auckland International Airport

  • An economical & family friendly hotel

  • Continental breakfast available

  • Complimentary car parking for the night of your stay

  • Shopping centre, banks, recreational areas & a variety of food outlets nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private enclosed outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Auckland Airport

2 Leonard Isitt Drive
Auckland Airport
2150
auckland
new zealand

Tel: +6492555152

Fax: (+64)92575199

Contact email

Check-in from 14h00

Check out up to 10h00

  • DOMESTIC TERMINAL :  Yellow Bus Auckland Domestic Airport

  • INTERNATIONAL TERMINAL :  Yellow Bus Auckland International Airport

  • By plane

    AUCKLAND AIRPORT At 1km / 0.62 miles

  • By plane

    AUCKLAND DOMESTIC At 1km / 0.62 miles

  • By plane

    AUCKLAND INTL At 1km / 0.62 miles - Shuttle paying

  • By plane

    AUCKLAND INTL At 1km / 0 miles - Shuttle paying

  • By train

    MANUKAU STATION At 9km / 5.59 miles

GPS :-36.99835, 174.788484

Our accommodations

Budget Room with 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft

Budget Room with 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft

Standard Room, 1 king bed and overhead bunk bed or two single beds and overhead bunk bed

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft

Family Room with 1 Double Bed and 2 Single Bunk Beds

  • Max. number of persons: 4

Standard King Room with one King-size Bed

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
Rooms

Our guest reviews for
ibis budget Auckland Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

12,667 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,391 reviews

Thanks Great Cusomer Service

Customer review rating 4.1/5

Pieter Families - 11/04/2020 Confirmed reviews ALL

Very dissapointed though that you were not prepared to re-imberse me forBOOKING REFERENCE JBTSFHXF - IBIS Sydney had no problem tp reimberse my stay - This was beyond our control and I am very dissapointed with this outcome - I have stayed at Ibis for at least 10 times in the past years and I am dissapointed with this descision

Kia Ora Pieter, We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. Thank you for choosing to stay with us. We apologise for the delay in your refund. We have processed a full refund back to your credit card last week. Please allow up to 15-20 working days for the refund to show back in your bank statement. This will take sometime to come through, due to the number of refunds we are processing with everything going situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Sarnita

Very disappointed with room. Also thought we were getting a double bed and it was two singles.

Customer review rating 4.1/5

Susie Couples - 05/04/2020 Confirmed reviews ALL

Room very disappointing and expensive for what we got. Had heard the rooms were small, but wasn't expecting two single beds with a bunk over the top. Cannot help but bang your head on it. Could've got a much better room for the same price elsewhere.

Dear Susan, Thank you for taking the time to tell us about your experience at the ibis budget Auckland Airport. I am sorry to hear that your experience did not meet your expectations. We might not be the right hotel for your needs and that is understandable. I can recommend for your next visit our sister hotel the Novotel that is located only a short walk from the international airport terminal. Please contact me directly if i can assist with your next booking. Sincerely, Sven Mattiesson Hotel Manager

good location n amenities

Customer review rating 4.1/5

Beth Couples - 04/04/2020 Confirmed reviews ALL

located just a 15/20 mins walk from the domestic and international airports. supermarket and food places within walkin distance too!

Kia Ora Elisabeth, We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. I am pleased to read that the location of the hotel was convenient during your stay with us as well as the supermarket and the food outlets were all within walking distance. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarnita

Excellent Staff

Customer review rating 4.1/5

Cindy K. Families - 04/04/2020 Confirmed reviews ALL

We were sheltering in place at your hotel. The staff was exceptional. The receptionists, housekeeping and the manager did everything they could to make our stay comfortable under difficult circumstances. The only drawback was the size of the room when we were sheltering in place. There was no room to move around or to eat in the room.

Kia Ora Cindy, We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. I am very pleased to read that hand in hand the IBIS family made your stay comfortable under difficult circumstances. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regrettably, all our standard rooms are the same size, however we do have some bigger rooms available in different rooms types. Perhaps we can allocate this on your future stay with us. I have asked our maintenance team to have a look at the mattress and we will take the correct measures so our guests get a comfortable sleep. We apologise for any inconvenience caused during your stay with us. Thank you again for sharing your experience, and we hope your next visit will be more comfortable than the previous one. Sincerely, Sarnita

Very accomodating reception staff

Customer review rating 4.1/5

Pamela R. Solo - 03/04/2020 Confirmed reviews ALL

Hotel very well set up to protect quests and staff from the Covid 19 virus. Glass screens placed on reception desk, masks and gloves on receptionists, line well placed distance from desks. Room clean and spotless.

Kia Ora Pamela, It is always a pleasure to receive positive feedback about our excellent staff members and particularly in our responsive action towards the Covid 19 pandemic. This is a serious issue and we are ensuring serious precautions during this time and we appreciate your feedback kindly. Kind regards, Pam A

Below average

Customer review rating 4.1/5

Anonymous Couples - 02/04/2020 Confirmed reviews ALL

Forced there from the Novotel Not up to our standard

Kia Ora Barbara, Thank you for taking the time to tell us about your experience at the ibis budget Auckland Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We understand Ibis Budget Auckland Airport may not suit your needs but hope you can appreciate the sudden relocation due to our responsive action during this Covid 19 pandemic. Kind regards, Pamela

Clean tidy, especially under the current situation of lock down. Good location to supermarket and fast food easy access to airport using shuttle bus service out front.

Customer review rating 4.1/5

Anonymous Families - 02/04/2020 Confirmed reviews ALL

Friendly staff, clean and tidy. Just needs some hotel information booklets in the room so clients know what is in the hotel and in the area surrounding the hotel.

Dear Trent S., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilbert

agree

Customer review rating 4.1/5

Brian H. Couples - 01/04/2020 Confirmed reviews ALL

OK

Kia Ora Brain, We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna

Well located, tiny room huge bed, basic facilities

Customer review rating 4.1/5

Anonymous Couples - 01/04/2020 Confirmed reviews ALL

Totally abnormal experience as it was the beginning of level 4 lockdown until we caught our plane home. Staff were"flying blind", but doing the best they could under the circumstances. Guests were keeping distances, eg one set of guests in lift each time

Kia Ora Rodney, We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna

Only if location matters

Customer review rating 4.1/5

George Couples - 30/03/2020 Confirmed reviews ALL

Kept on wondering if it was worth staying there

It was ok

Customer review rating 4.1/5

Mark Couples - 30/03/2020 Confirmed reviews ALL

We were suppose to stay at the Novatel but due to the Covid-19 issue we got moved to the Ibis. It was more like a dorm room than a hotel room but we didn't have much choice. They gave us a family room with bunk beds even though it was just my wife and I. At least there was a grocery store close by.

Ver friendly & efficient staff. Very clean accommodation.

Customer review rating 4.1/5

Gary Families - 30/03/2020 Confirmed reviews ALL

Staff very friendly. They made checkin very easy even though our flight had arrived after midnight. Only issue is that the room was compact at best for a family & luggage.

Kia Ora Gary, We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback especially about our great staff team and for the near future, we would be more than happy to assist in providing a more suitable room for you. Thank you again for sharing your experience, and we look forward to seeing you again in the near future. Kind regards, Pamela

Convenient, competent, comfortable

Customer review rating 4.1/5

Norman T. Couples - 30/03/2020 Confirmed reviews ALL

Needed a hotel near the airport and found the ibis. Everything about the stay was slick from check in, through service staff interaction and laundry to the airport shuttle stopping directly outside. Ok it is a budget hotel and room size is limited but as a fully functional and practical place to stay it is hard to beat.

Dear norman T., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, April

Thanks to Ibis staff in a difficult time!

Customer review rating 4.1/5

Dave Solo - 30/03/2020 Confirmed reviews ALL

All hotel Staff very professional and helpful during my stay at the start of Level 4 lockdown, I needed a place to stay awaiting a new date for my flight to depart home and I was very happy with my stay!

Kia Ora David, We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope despite the difficult times you have arrived back home safely. Kind regards, Pamela

Room too small

Customer review rating 4.1/5

Linda C. Couples - 30/03/2020 Confirmed reviews ALL

Arrived during pandemic, so things not as usual. Rooms are too small for two people with luggage. Staff was very polite, room clean, but overpriced.

Well located and pleasent stay.

Customer review rating 4.1/5

Ralene P. Families - 30/03/2020 Confirmed reviews ALL

Polite and efficient service under a lot of presure with covid 19. Situation.

Dear Raelene P., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilbert

Well located meals an beverages next door supermarket across the street

Customer review rating 4.1/5

Brian M. Families - 29/03/2020 Confirmed reviews ALL

Good security good sleep bus at door they run 24/7 helpful staff can’t fault rental car omega picked me up an dropped me off

Dear Brian M., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilbert

Good stay

Customer review rating 4.1/5

Anonymous Couples - 29/03/2020 Confirmed reviews ALL

Good location when you have an early morning flight

Dear Gail Ann S., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilbert

Great Staff and well located for airport

Customer review rating 4.1/5

David Business - 29/03/2020 Confirmed reviews ALL

I was just a single and the accommodation was small but the room was clean the bed really comfy and a good shower - ticked all the boxes for me, even managed to visit the barbers next door and get a quick haircut before heading home.

Kia Ora David, We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback about your overall stay and I am very pleased to read you enjoyed the nearby facilities and stores like the Classic Barbershop. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Pamela

Well located

Customer review rating 4.1/5

Sharon O. Couples - 29/03/2020 Confirmed reviews ALL

Comfortable bed. Clean shower.

Kia Ora Sharon, We appreciate your feedback regarding your stay at Ibis Budget Auckland Airport. It is always a pleasure to receive positive feedback about your clean and comfortable stay with us, and we hope your next visit will be as pleasant as the previous one. Kind regards, Pamela
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