ibis budget Auckland Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 3,135 reviews

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2 Leonard Isitt Drive, Auckland Airport, P.O.BOX 53163, Auckland Airport, 2150 AUCKLAND, New Zealand

Description

Hotel extras

  • Located 800m away from Auckland International and Domestic Airport

  • An economical & family friendly hotel

  • Breakfast is available at Szimpla Gastro Bar from 0600 AM or Kawau Kitchen from 0630AM.

  • Complimentary car parking for the night of your stay.

  • Shopping centre, banks, recreational areas & a variety of food outlets nearby

Our accommodation(s)

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Hotel location

ibis budget Auckland Airport

2 Leonard Isitt Drive, Auckland Airport, P.O.BOX 53163, Auckland Airport
2150 AUCKLAND
New Zealand

GPS:-36.99835, 174.788484

Telephone
Fax +64 9 257 5199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Szimpla Gastro Bar

Non contractual photo

Szimpla is a cosy and vibrant space where you can taste a bit of New Zealand and the world on your plate. Open from 7 am, it offers breakfast, lunch, dinner, drinks, perfect for a quiet meal or corporate meetings space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,135 reviews

TripAdvisor Rating  3.6/5  3,556 reviews

Customer review rating 3.5/5

Darren F. Couples - Confirmed reviews ALL

The staff were good, but the air conditioning in our room was not working very well

Dear Darren F., Thank you for taking the time to tell us about your experience at the ibis budget Auckland Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jiandunel

Customer review rating 2.0/5

David O. Couples - Confirmed reviews ALL

Usually great for a stop over before flying somewhere but this time the air conditioning had been affected by a storm the previous day and was not working. Fans were provided but only moved the hot air around. Would have expected a small (10%) discount at minimum.

Kia Ora David, Thank you for sharing your feedback. We’re very sorry to hear that the air conditioning was not working during your stay and understand how uncomfortable that must have been, especially after a long journey. Unfortunately, the recent storm caused unexpected damage, and while we provided fans as a temporary solution, we recognize this was not ideal. Your suggestion regarding a discount is completely fair, and we appreciate you bringing this to our attention. We’ll review our procedures to ensure we handle similar situations better in the future. We hope you’ll give us another chance to provide the experience you expect and deserve. Warm Regards, Jiandunel

Customer review rating 4.0/5

Jidith P. Solo - Confirmed reviews ALL

Arrived after 24 hours of travel. Most challenging part of the whole journey was getting from the terminal at Auckland airport to the hotel. No one seemed to know how often the yellow bus that served the Ibis came. Yellow buses going to other hotels came and went. No advice given that a ticket had to be purchased from a machine before getting on the bus. The cost of the ticket was poor value considering the distance and wait interval. This was a shame as the Ibis was perfectly adequate but this avoidable experience creates a negative feel to what should be a welcome ‘end’ to the travelling.

Dear Jidith P., Thank you for taking the time to tell us about your experience at the ibis budget Auckland Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jiandunel

Customer review rating 1.5/5

David J. Couples - Confirmed reviews ALL

The male receptionist acted rudely, and the soundproofing of the rooms was poor. We stayed in Room 628 and could hear and even felt phone vibrations right next to the bed, which disrupted our sleep during our stay. The price was fair, but it was unfortunate that these issues occurred.

Kia Ora David, Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you encountered during your stay, particularly regarding the soundproofing and the interaction with our team member. This is not the level of service we aim to provide, and we understand how disruptive this must have been for your rest. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your acknowledgment of the fair pricing, and we hope you’ll consider giving us another opportunity to provide a more comfortable and welcoming experience in the future. Warm Regards, Jiandunel

Customer review rating 4.5/5

Fok K. L. Solo - Confirmed reviews ALL

convenient

Dear Fok K. L., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jiandunel

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Other web-users rate our hotel

  • 4,929 reviews 9.6/10 Location
  • 4,930 reviews 6.1/10 Room
  • 3,082 reviews 8.9/10 Service
  • 75 reviews 6.1/10 WiFi
  • 3,590 reviews 3.7/10 Comfort
  • 1,704 reviews 8.7/10 Cleanliness
  • 317 reviews 8.2/10 Vibe
  • 265 reviews 6.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.