Novotel Auckland Airport

Novotel Auckland Airport 4.5 stars

TripAdvisor rating 4.5/5 5,392 reviews

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Description

Hotel extras

  • A short walk from both the Auckland international terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • Thirteen50 Bistro & Bar serves fresh, local produce and relaxing, evening drinks

  • Spacious fitness centre full of natural light

  • On-site valet and self parking facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Auckland Airport

Auckland International Airport, Ray Emery drive
2022 AUCKLAND
New Zealand

Telephone +64 9-257 7200

Fax +64 9-257 7222

  • Sky Bus:  Airport Auckland Airport - International

  • By plane

    AUCKLAND INTERNATIONAL At 0km / 0 miles - Shuttle paying

GPS:-37.003947, 174.783543

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

Currently unavailable

Thirteen50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, all day dining and à la carte dinner.

Our accommodation(s)

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge. Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 2 Double Beds, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 Children. No rollaway bed permitted.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  5,392 reviews

Quiet & comfortable

TripAdvisor rating 4.0/5

OnAir423206 TripAdvisor review

Such a quiet hotel! As well as the airport on our doorstep there was a building site just outside our window & yet there was no noise at all. The only reason for 4 instead of 5/5 was because the restaurant was being renovated & we had to rely on room service, which involved a wait of over an hour, & had little choice gor vegetarians. Otherwise service was excellent.

Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. My apologies that our temporary restaurant lowered the quality of your stay. Thankfully Thirteen50 Bar & Bistro is now open for business! I encourage you to pop in when you get the chance. Definitely a better experience than our temporary restaurant. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Love it...

TripAdvisor rating 5.0/5

Paul2706 TripAdvisor review

I'm a bit of a fan of the Novotel Auckland Airport, it's location is outstanding if you need to get away early or in fact arrive late. just walk out the door at International and it's right there, convenient, quiet and comfortable. they are renovating at the moment so things are a bit chaotic but the staff handle it well and are wonderful.

Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I appreciate your praise towards the team, they have prevailed through a very noisy two months. Thankfully renovations are nearing there end and our new restaurant; Thirteen50 Bar & Bistro is nearly complete. A very exciting time and I encourage you to pay us a visit! It is also brilliant to hear that the location worked out well for you too. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Location

TripAdvisor rating 5.0/5

Phil1999 TripAdvisor review

Great hotel 2 min walk from terminal. Breakfast was good with very nice coffee, a little bit of building work going on at reception but due to finish soon, it did not affect our stay. Will be back again.

Kia ora Phil, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. It is fantastic to hear of your great recent experience with us at Our Place. I am very delighted that the current refurbishments did not hinder you stay at all! Also the team are very much looking forward to the first week of march- which is the expected completion time of our restaurant Thirteen50. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Saturday 22/2/2020

TripAdvisor rating 1.0/5

C9912RWchris TripAdvisor review

The hotel decided to bill me for use of a mini-bar without justification. I raised it with management and received an apology but not a refund! Otherwise the stay was fine and uneventful including their car valet services.

Kia ora, Thank you for staying with us at Novotel Auckland Airport. My sincere apologies for the incorrect charge to your bill. If you are able to contact me directly via email- h7485-gr1@accor.com, I will be able to further investigate and begin our refunding process. I trust in the future we will better accommodate you. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Excellent Service

TripAdvisor rating 5.0/5

crestridge TripAdvisor review

The chef personally helped my wife with gluten free options at the evening buffet, making for a very pleasant dinner. This hotel is our favorite hotel and that is saying a lot since it is located right across the street from the airport terminal. The sound insulation is excellent.

Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I am very delighted to hear of your great experience with our team during your time dining in our temporary restaurant. It is also really brilliant that you thoroughly enjoy your time spent with us! A pleasure to have had you and we look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

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