Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.5/5 11,060 reviews

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Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Kitchen & Bar

THIRTEEN50 Kitchen & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  11,060 reviews

TripAdvisor Rating  4.5/5  5,574 reviews

Certificate of excellence 2023

Great location next to the airport; shame you get a horrid bed.

TripAdvisor rating 3.0/5

Lynette G Families - TripAdvisor review

Great location next to Auckland Airport and the external sound proofing is great. However the internal sound proofing isn’t wonderful. Good size room but odd bath room. The bath is raised so high that you need a step to get in and out. The shower is in the bath. The beds were awful. Horrid, cheap mattress protectors that crinkled and rustled every time you moved. That horrid material that just makes you sweat. I personally wouldn’t return due to this. Front desk were good, once you were served, but they know they are going to be busy with people checking in and out for one night, and yet they only have two check in desks. It felt bad value for money.

Short but comfortable

Customer review rating 4.5/5

Paora Families - Confirmed reviews ALL

I ordered soup late at night and it was tasty but cold. Apart from that I have no complaints at all,

Dear Paul, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Amazing service

Customer review rating 4.5/5

Elbe V. Families - Confirmed reviews ALL

I booked for my daughter and she had no problems to get into the room as previously in another hotel. I hope to get a room again for the 3rd of January.

Dear Elsabe, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Excellent service, good food and nice room.

Dear Jorgen, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Perfect location. Lovely room.

Customer review rating 5.0/5

Rick Couples - Confirmed reviews ALL

The staff are very friendly. The rooms are modern and quiet. The location was perfect close to the airport. Thoroughly enjoyed our short stay.

Dear Richard, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

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Other web-users rate our hotel

  • 4,008 reviews 9.2/10 Location
  • 5,495 reviews 8.7/10 Room
  • 5,470 reviews 8.2/10 Service
  • 66 reviews 7.4/10 WiFi
  • 2,665 reviews 8.7/10 Comfort
  • 2,332 reviews 6.2/10 Food
  • 1,405 reviews 8.9/10 Cleanliness
  • 1,031 reviews 4.2/10 Value

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