Novotel Auckland Airport Hotel 4.5 stars

Customer review rating 4.5/5 32,415 reviews
Novotel Auckland Airport
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+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Day-use rooms available from 6am to 3pm. Checkout hours can be extended with a surcharge

  • WiFi, large work space, iPod® dock, LCD TV

  • Modern fitness centre to keep you in shape

  • 2 floors of naturally-lit conference and boardrooms

  • Arriving by car? Airport car park A is partially closed, please use hotel valet or car park E.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND INTERNATIONALPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Auckland Airport

Auckland International Airport
Ray Emery drive
2022
auckland
new zealand

Tel: +6492577200

Fax: (+64)9/2577222

Contact email

Check-in from 14h00

Check out up to 11h00

  • Sky Bus :  Auckland Airport - International

  • By plane

    AUCKLAND INTERNATIONAL At 0km / 0 miles - Shuttle paying

GPS :-37.003947, 174.783543

Our accommodations

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge. Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 2 Double Beds, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 Children. No rollaway bed permitted.

Accessible room

Superior Room King-size Bed

  • Max. number of persons: 2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
Accessible room

Executive Room - Includes internet

  • Max. number of persons: 2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior 2 Double Beds.

  • Max. number of persons: 4
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Suite 1 King Size Bed

  • Max. number of persons: 2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

THIRTEEN50 Bistro & Bar

Type of cuisine: Bistro

Thirteen50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, all day dining and à la carte dinner.

Lunch

10:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THIRTEEN50 Bar

Photo non contractuelle / Strictly non binding

Thirteen50 is a modern and open space that caters for a mix of hotel guests and local visitors. The bar is centrally located drawing people into the space, using rich green granite to the counter tops. Showcasing NZ wines, beer and exciting cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 396

  • Maximum capacity: 315 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Auckland Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

32,415 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,377 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxing easy departure stay

Customer review rating 4.5/5

Helen L. Couples - 18/03/2020 Confirmed reviews ALL

Only there one night easy to find and very accessible to airport made for relaxing departure from airport to go overseas especially for the older generation or families.Popup restaurant not an enjoyable experience but better than nothing might have been better getting catered food. Staff very supportive and thoughtful.

Kayla and her team are stars!

Customer review rating 4.5/5

Suesue Friends - 18/03/2020 Confirmed reviews ALL

Check in with Kayla was a very positive start to a special birthday stay to watch planes from the Novatel Auckland. The whole check-in team went out of their way to make this an unforgettable stay. Thank you for your kindnesses.

Well located for tired travellers

Customer review rating 4.5/5

Pauline Couples - 18/03/2020 Confirmed reviews ALL

We came home early because of Covid 19 and cruise being cancelled in Tahiti and you kindly changed our booking at no extra cost. Thank you. Your dining room payments system was chaotic and we paid for our dinner on leaving to find that someone else's had been charged to our room. Sort that dining room out. When staff don't even know where you were seated that is not professional!

Well situated. Parking shocking. Expensive

Customer review rating 4.5/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Relaxing & quiet . Bathroom a little tired

Excellent location.

Customer review rating 4.5/5

Colin Families - 18/03/2020 Confirmed reviews ALL

Staff pleasant although there was no porter that is usually there to assist with luggage from our car to room. There was also no usual english breakfast tea bags in the drawer. However after remi ding staff of the 30 minute time from my first call then promptly delivered the tea bags. I guess the virus has depleted their staff base.

Good Stay

Customer review rating 4.5/5

Geoff W. Business - 18/03/2020 Confirmed reviews ALL

Greta team

Awesome location

Customer review rating 4.5/5

Kim Couples - 18/03/2020 Confirmed reviews ALL

Veey Friendly staff

Exceptional understanding

Customer review rating 4.5/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

Very efficient cancellation of online booking - the web site could not handle it, BUT the hotel staff did - great response

I was there during your pop-up bistro.

Customer review rating 4.5/5

Neville W. Friends - 18/03/2020 Confirmed reviews ALL

Enough said.

Mr Brian R.

Customer review rating 4.5/5

Brian R. Business - 18/03/2020 Confirmed reviews ALL

Evening meal very bad. From ordering a basic meal to arrival one hour. 50% cold but gave up in the end. Staff walking around in a dream. Probably the worst meal ever in a hotel. Not four star standard. Reception faired not much better. Very unhelpful. Overall unacceptable.

Fantastic views and a great room. Easy access to Te papa

Customer review rating 4.5/5

Sally Couples - 18/03/2020 Confirmed reviews ALL

We were super impressed with our room. Great decor and view. To be able to walk directly across to the international terminal was a huge saving in time. Will stay again and reccomend to others.

Excellent and restful stay

Customer review rating 4.5/5

Kenneth A. A. Friends - 18/03/2020 Confirmed reviews ALL

I enjoyed the service and accommodation and also the help and politeness of the staff.

Great Stay

Customer review rating 4.5/5

Mark Families - 18/03/2020 Confirmed reviews ALL

We stayed just one night prior to departure from AKL airport. Engagement with all staff was excellent from checking in, rstaurant & bar staff to check out. Room was clean and tidy. Love staying here.

Brief

Customer review rating 4.5/5

Dennis D. Business - 18/03/2020 Confirmed reviews ALL

I had a very delayed check-in which was a little frustrating given I was late and a little time-poor on what was going to be a brief overnight stay for a morning check in for an international flight.

Customer review rating 4.5/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Arrived at expected time employee at desk was in training and couldn't find my booking supervisor took over and found the booking but the room wasn't ready. We had a restaurant booking to change for so they assured us it would be ready soon It was but we were sitting there and they didn't tell us. I had to go and ask again. Having said that once we were in the room everything was perfect and we thoroughly enjoyed staying there. Thank you

Well located to airport

Customer review rating 4.5/5

Lindsi J. Business - 17/03/2020 Confirmed reviews ALL

Unfortunately major renovations were in progress and consequently bar and restaurants were unsatisfactory. Perhaps a discount should have been offered rather than having to pay full rate. All in all I was not happy with my stay as an expensive room and dining experience was not good.

Perfect location, comfy beds and quiet rooms!

Customer review rating 4.5/5

Aimeekayp Families - 17/03/2020 Confirmed reviews ALL

We stayed at the Novotel after a long 17 hour journey. It is just magic to, literally, be able to walk across the road and be in your hotel. Our room was ready. The beds have crisp white sheets and are so comfy. I had a great nights sleep. Being so close to the airport I worried about the noise, but you couldn't hear a thing....

Kia ora Aimee, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I am very thrilled to hear of your great appreciation both for the location and quiet comfort provided from 'Our Place.' We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Nice Stay but terrible booking

Customer review rating 4.5/5

Kevin Couples - 17/03/2020 Confirmed reviews ALL

The stay was nice. However the booking system listed Taiwan as part of China, which was unacceptable.

Location was great

Customer review rating 4.5/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

Location was great . No milk in fridge had to ask . First time we had stayed and just given room card with no instructions on where our room was.

Ideal location

Customer review rating 4.5/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

A satisfactory stay. The renovations being carried out to the bar/restaurant appeared to force a restricted menu. The temporary bar area was only just adequate, with a lack of seating, and stock. The bed was too soft for my liking.

Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. My apologies for the inconvenience caused from our temporary pop-up restaurant. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
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