Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 5,419 reviews

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge.

Hotel location

Novotel Auckland Airport

Auckland International Airport, Ray Emery drive
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  5,419 reviews

TripAdvisor Rating  4.5/5  5,464 reviews

Certificate of excellence 2023

sharpen up!

TripAdvisor rating 3.0/5

Travel739327 TripAdvisor review

location is excellent for an early morning fligjt, rooms are fine bed is comfy great shower and staff are friendly but the food left a lot to be desired. once the standard of food has been lifted then the hotel wlll be spot on.

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

Very unpleasant and unhelpful reception staff on arrival. Staff when we checked out were lovely, but we won’t be back.

Dear Catrina, Thank you very much for taking the time to share your feedback with us. Whilst I wish you had a better interaction, it is feedback like this that we learn from and use to improve our Product and Service to you and I will address your comments with the team accordingly We would appreciate another opportunity to earn back your trust and I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please feel free to reach out to me directly if I can be of any assistance. Thanks and Best Wishes, Nigel Nazareth Guest Relations Manager Novotel Auckland Airport

Well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had an exceptional experience during my stay at Novotel Auckland Airport. The staff were incredibly kind and considerate, ensuring my comfort throughout. The room exceeded my expectations, boasting a high standard of warmth, comfort, cleanliness, tidiness, and a touch of modern luxury. I wholeheartedly recommend this hotel to both my friends and family. Thank you sincerely for providing such a wonderful experience.

Great location

Customer review rating 4.0/5

Catherine J. Couples - Confirmed reviews ALL

Mildly annoying that you don’t have wine knives in any of the rooms. Went to the bar and no one even knew what a wine knife is ! Waited patiently while someone went to try and find one. Every visit with you is the same 🤷‍♀️

Great quality accommodation.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

We stayed for one night and it was very tidy and quiet.

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Other web-users rate our hotel

  • 1,609 reviews 9.3/10 Location
  • 2,489 reviews 8.6/10 Room
  • 2,487 reviews 7.9/10 Service
  • 24 reviews 6.3/10 WiFi
  • 1,242 reviews 5.2/10 Food
  • 1,138 reviews 8.7/10 Comfort
  • 621 reviews 9/10 Cleanliness
  • 487 reviews 3.8/10 Value

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