Mercure Auckland Queen Street 4 stars

Name: Mercure Auckland Queen Street - ALL
Address: 500 Queen Street, AUCKLAND, 1010, NZ
Telephone: +6492816363
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 78 reviews

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29 29 photos

500 Queen Street, 1010 AUCKLAND, New Zealand

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Mercure Auckland Queen Street

Hotel for travellers looking for local and authentic experiences

Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.

Our accommodation(s)

Room

Standard Room with 1 kingsize bed

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard room 2 Queen beds

4 pers. max
20 m² / 215 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with 1 kingsize bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room with 1 kingsize bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Auckland Queen Street

500 Queen Street
1010 AUCKLAND
New Zealand

GPS:-36.8567927, 174.7619403

+64 9 281 6363

+64 9 281 6364

Railway station
Highway exit
Ferries

AUCKLAND

Highway exit

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

AUCKLAND

Ferries

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

AUCKLAND

Railway station

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

BRITOMART

Railway station

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

Auckland Town Hall

Opera/symphony/concert hall

Civic Theater

Entertainment/theatre district

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Near the property

Car park

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please note this is a standalone restaurant and does not accept Accor Plus Discount.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322.917 sq ft
Maximum seats capacity: 10
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 78 reviews

TripAdvisor Rating 3.6/5 63 reviews

Dismayed

Karen1926 Families - 3/7/2025 TripAdvisor review

Parking was not available when we arrived onsite. There was no mention of advanced booking for parking needed. Accor member benefits not accepted at restaurant as restaurant is not affiliated to the hotel. There is no information about this when booking. There is no service water in the room. You have to go to the lobby to access a drinking water dispenser. Staff were polite and very apologetic though.

Great stay

Annie M. Solo - 2/8/2025 Confirmed reviews ALL

Kia Ora, Thank you for sharing your feedback. We are pleased to hear that you enjoyed your stay. We are constantly seeking opportunities for improvement and appreciate your input. Your comments will be carefully reviewed, and we are committed to ensuring an even better experience in the future. Kind Regards, Leroy Wee Front Office Manager

Was good stay

Amal P. Solo - 1/22/2025 Confirmed reviews ALL

Like I travel very frequently to Auckland and it's the first time stay in Mercure am also part of accor group but without any notification have to put deposit to stay I've stayed other accor properties in newzealand there is no deposit request at all any properties. And the refunded amount that I deposited was not exactly the same amount I get back maybe something regarding bank so over all good stay nice room apart from the deposit hustle everything is good

An ok stay

Chelsea Couples - 1/21/2025 Confirmed reviews ALL

An ok stay. The door to the interconnecting room was not locked, we had to contact reception to lock this. We were also missing items- i.e there was only one glass and one mug. When we requested more we were advised there was no additional mugs that could be provided. The staff were very helpful but this room was not worth what we paid. Bathroom was not clean and the shower curtains need replacing.

Lovely Stay

Amy Couples - 1/20/2025 Confirmed reviews ALL

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Web-users rating

Other web-users rate our hotel

802 reviews 7.5/10 Location
1,065 reviews 7.8/10 Room
822 reviews 8.5/10 Service
19 reviews 8.4/10 WiFi
577 reviews 7/10 Comfort
416 reviews 7.8/10 Cleanliness
352 reviews 6.7/10 Breakfast
224 reviews 8.4/10 Vibe

33 reviews 7.7/10 Location
37 reviews 7.5/10 Room
31 reviews 9/10 Service
17 reviews 7.7/10 Cleanliness
9 reviews 8.1/10 Vibe
9 reviews 6.5/10 Breakfast

17 reviews 7.6/10 Location
20 reviews 7.7/10 Room
17 reviews 8.5/10 Service
9 reviews 7.7/10 Cleanliness

7 reviews 7.8/10 Location
14 reviews 7.6/10 Room
14 reviews 8.7/10 Service
5 reviews 8.2/10 Vibe
5 reviews 8/10 Cleanliness
5 reviews 5.7/10 Food

13 reviews 7.1/10 Location
15 reviews 7.6/10 Room
12 reviews 8.7/10 Service
7 reviews 8/10 Cleanliness
5 reviews 8.2/10 Vibe

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All our hotels in Auckland

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Auckland Queen Street 4 stars

Description

Our accommodation(s)

Standard Room with 1 kingsize bed

Standard room 2 Queen beds

Hotel location

Access and transport

Hotel services

Lone Star Queen Street

Breakfast

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby