Mercure Auckland Queen Street 4 stars

Customer review rating (ALL Rating) 4.5/5 366 reviews

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Auckland Queen Street

500 Queen Street
New Zealand

GPS:-36.8567927, 174.7619403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please not this is a standalone restaurant and does not accept Accor Plus Discount.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  366 reviews

TripAdvisor Rating  3.5/5  39 reviews

Usual high standard.

Customer review rating 4.0/5

Graeme Business - Confirmed reviews ALL

Booking is a bit of a headache with different offers disappearing when you come to book. Very difficult to ring someone from ALL but ringing the hotel is easier. Got the initial offer again by booking on a different computer.

Good stay

Customer review rating 4.5/5

Sergey V. Solo - Confirmed reviews ALL

Nice new hotel, rooms are on a smaller side but very comfortable beds and nice new furnishings. Great large bathrooms. Staff are very friendly and helpful

Dear Sergey V., We very much appreciate your comments regarding your stay at the Mercure Auckland Queen Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razia Roseane Assistant Manager

Great location, nice hotel.

TripAdvisor rating 5.0/5

isellev TripAdvisor review

Nicely appointed rooms, if a little small. Good bathroom space. Wardrobe a little small for two people for a few nights stay. The staff are friendly and accommodating. We had excellent service during our entire stay. Housekeeping staff were lovely and checked each day to see that we had enough coffee, etc. Parking onsite is helpful, if cramped, and does need good driving skills and a small vehicle. It is easy to get to places from here. A short walk to K Road, only 2.5km from New Market (walk, don't use a vehicle). An easy walk to Britomart and even though we did not use the buses this time, on a bus route, with the stop almost outside the door. We would easily stay here again.

Very comfy room and bed

TripAdvisor rating 5.0/5

Bijingo Business - TripAdvisor review

Just checked in tonight to attend a conference in town for 3 days. Spacious room with all usual amenities of a good hotel. Comfy bed, big shower, friendly staff. Value for money. Plenty of pillows. Big TV. Desk and sitting area in room. Very happy.

Central Location

Customer review rating 4.0/5

James H. Business - Confirmed reviews ALL

Nice hotel. Clean and tidy room. My room was on Queen Street side and I did find it noisy. Parking is not easy if you have a car.

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Other web-users rate our hotel

  • 557 reviews 8.1/10 Location
  • 845 reviews 8/10 Room
  • 721 reviews 8.8/10 Service
  • 14 reviews 8.8/10 WiFi
  • 369 reviews 7.7/10 Cleanliness
  • 201 reviews 9.3/10 Vibe
  • 182 reviews 7/10 Breakfast

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