Novotel Auckland Ellerslie

Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.2/5 450 reviews

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Hotel extras

  • ALLSafe certified

  • Ample parking space

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

ALLSAFE approved hotel

Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888758, 174.798748

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our accommodation(s)

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design. Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  450 reviews

TripAdvisor Rating  4.0/5  1,163 reviews

Well located

Customer review rating 4.0/5

Makeleta L. T. Friends - Confirmed reviews ALL

Was OKay!

Dear Makeleta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Excellent location from where we attended the National Rose Show .

Customer review rating 4.5/5

Des Couples - Confirmed reviews ALL

My wife who is paralysed from the waist down found the toilet was far too high, we had an accessible room. I asked to change rooms but was told all the accessible rooms had the high toilets. The accessible toilet by the bar had a normal height toilet.

Dear Des, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. As for the billing hopefully, I can clarify, the first charge is for the room and the stay. As for the second charge it is actually a hold that we temporarily put on your card at arrival for the room and incidentals. We release the hold upon check out. Occasionally it can take a few days to reflect in the account as the bank may or may not put a hold on it. I have related the feedback about our toilets and the height to my engineering team to see if anything can be done to improve this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good service

Dear Jonathan H., We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Comfortable room and convenient location.

Dear Alexandra, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am so thrilled you had found your stay to be comfortable the hotels location to be convenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Well located for the occasion that we attenddd.

Customer review rating 4.5/5

V L. (. Business - Confirmed reviews ALL

Had a great time, lovely food and comfortable bed 😊

Dear Veisinia, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will let our staff know about the safety pin. I'm sure it will make for a memorable smile and laugh. We encourage and appreciate your suggestions. Thank you for letting us know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Poirier Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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Other web-users rate our hotel

  • 77 reviews 7.9/10 Location
  • 203 reviews 7.5/10 Room
  • 234 reviews 8/10 Service
  • 6 reviews 5/10 WiFi
  • 91 reviews 7.7/10 Cleanliness
  • 84 reviews 6.6/10 Food
  • 80 reviews 8.5/10 Comfort
  • 43 reviews 7.8/10 Breakfast

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