Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,486 reviews

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Novotel Auckland Ellerslie - Image 1
Novotel Auckland Ellerslie - Image 2
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Novotel Auckland Ellerslie - Image 4
72-112 Green Lane East, Ellerslie, 1051 AUCKLAND, New Zealand

Description

Hotel extras

  • On-site parking

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room 2 Queen Beds

Photo out of - Superior Room 2 Queen Beds

Choose comfort and space. Our superior room is a great example of what Novotel is all about, offering all the usual facilities: broadband, LCD TV, work desk and chair, ensuite. Up to 2 adults and 2 children in existing bedding. No rollaway allowed.

  • Views:

    City View or Garden View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Free access with phone cardAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 26 m² / 279 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: City View or Garden View
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Free access with phone cardAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Free access with phone cardAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Free access with phone cardAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail
  • Free access with phone cardAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Large, modern and well-designed, our Suite includes a separate lounge and bathroom. It offers unbeatable facilities, including complimentary WiFi, an LCD TV, dining table seating four and views over Ellerslie racecourse. Suitable for up to two adults.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 53 m² / 570 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Free access with phone cardAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888758, 174.798748

Telephone
Fax +64 9 529 9092
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 147 rooms
  • 5 rooms for people with reduced mobility
  • 15 connecting rooms
  • 147 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Japanese
  • Portuguese
  • Russian
  • Chinese Mandarin

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Family

Services for children

  • Play area
  • Green area
  • Children''s TV Channels

Well-being

In Balance Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 82 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 10 m / 32.81 ft

  • Parking pricing: 11.53 € 23 NZD Per day

Services & equipment

  • Electric car recharging units 3,7 kVA

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Public car parking

Additional charge

100 Ascot Avenue, Remuera, -, 1051 Auckland

GPS:174.799701, -36.88859

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 9.97 m / 32.81 ft

  • Parking pricing: 11.53 € 23 NZD Per day

Security

  • Parking equipped with lights

ACACIA RESTAURANT

Photo out of - ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service.

Cooking style
International
Chef name
Lance Beamiss
Capacity
120
Accessibility
Accessible service
72-112 Green Lane East, Ellerslie, 1051 Auckland, New Zealand
Telephone +64 9 529 9090
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service.

Enjoy the stylish new furnishings with three big screens or alternatively relax outside in our landscaped beer garden. Open till late, Acacia Garden Bar is the perfect place to catch up with friends or colleagues.

Fully equipped gym

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,486 reviews

Customer review rating 4.5/5

Benjamin Y. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Kim L. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Jayden M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Sheryl H. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Chelsea F. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Kim L. Business - Confirmed reviews ALL

easy access.

Customer review rating 3.5/5

Jayden M. Families - Confirmed reviews ALL

Arrived at 9.30pm and departed at 5am so it was a very quick stay. Just missed the bar and restaurant service and was advised I couldn't use my welcome drink with room service. Carpark was full so had to use Wilsons public car park down the road.

Customer review rating 5.0/5

Sheryl H. Families - Confirmed reviews ALL

Had a relaxing stay and the bar staff on Sunday night went out of their way to make an occasion even better. Thank you both especially the female staffer. was much appreciated

Customer review rating 3.5/5

Chelsea F. Families - Confirmed reviews ALL

Staff were very friendly and most things were good, we did however have a lot of dust in the room (on top of the shelves, glasses were full of dust, bathroom etc) which made it not great for my son who has asthma.

Customer review rating 5.0/5

Sacha F. Business - Confirmed reviews ALL

It was easy to come in and stay at the hotel. Great staff that was always really happy and were friendly to their guests. Overall a great experience.

Customer review rating 3.0/5

Simon H. Families - Confirmed reviews ALL

Booked for 4 people got 2 towels, went to reception and got two more, when room was serviced back to two towels again. Only managed to oark there 1 of three nights had to park at pinlic park down the street. Breakfast bain marie are warmish not hot. Trying the keep these hot with a heat lamp through the lid wont work, every other hotel I stay at that uses these has a burner underneath.

Customer review rating 5.0/5

Lisa W. Couples - Confirmed reviews ALL

Another reason to stay close to all the great shopping malls

Customer review rating 4.5/5

Kawena J. Solo - Confirmed reviews ALL

Seriously the staff here are so awesome, welcoming, accommodating and you have to make sure to do the seafood buffet on a Saturday night

Customer review rating 2.5/5

Hongyu X. Families - Confirmed reviews ALL

We stayed at your hotel for a total of 9 days. Except for the last day when we were leaving, the bed sheets and pillowcases were changed, but for the remaining 8 days they were not changed at all, making it hard to accept that this is the room standard of a 4.5-star hotel... The front desk staff were very nice

Customer review rating 4.0/5

Renz T. Families - Confirmed reviews ALL

awesome staff and perfect room

Customer review rating 3.0/5

Flood S. Business - Confirmed reviews ALL

I was warmly greeted upon arrival and was treated with warmth and courtesy by all staff that I interacted with during my stay. The room was adequate, but the meal I ordered from room service was underwhelming. Overall, a neutral rating.

Customer review rating 4.0/5

Wayne S. Couples - Confirmed reviews ALL

Staff were exceptionally friendly and helpful

Customer review rating 2.5/5

Batey S. Business - Confirmed reviews ALL

I was a little disappointed with my stay. The responsiveness around issues with room were not resolved in a timely manner and some issues did not get resolved without any feedback. I also thought the breakfast selection needs to be changed up a little each day. I was there for 4 nights and was pretty uninspired.

Customer review rating 5.0/5

Antonia J. Business - Confirmed reviews ALL

Great having on-site conference & accommodation facikitues

Customer review rating 4.0/5

Ant S. Business - Confirmed reviews ALL

Everything was fine, if I could suggest one thing is. My work has had several meetings here over the last 3 years. The food options never change always the same morning teas and lunch options. you should try and mix it up a little.

Customer review rating 2.0/5

Duncan B. Business - Confirmed reviews ALL

While I have enjoyed past stays, this recent visit was not up to the usual standards, noting - The shower did not appear very clean, hair on walls, in bath etc - I tried ringing reception at 8.15pm, rang for a long time, no answer. Tried calling again, the system offered me a callback option, which I selected, but still no call back - While the cricket was on in the bar area, the rooms do not have Sky Sport, which I think is ridiculous for a hotel of this quality. You need to have Sky Sport on offer in the rooms.

Customer review rating 5.0/5

Maureen H. Business - Confirmed reviews ALL

Our stay at the Novotel Auckland Ellerslie was exceptional. Our room was immaculate and a great size for an extended stay. The staff were all amazing, polite, caring and helpful. The meals in the restaurant were Devine. We will be back for another visit

Customer review rating 4.5/5

Christopher D. Couples - Confirmed reviews ALL

Tidy and well serviced room. Fantastic breakfast.

Customer review rating 3.5/5

Janita C. Business - Confirmed reviews ALL

Very nice. Had to check in late in the evening and the front desk was very helpful. As we were attending and working at the Dancesport Championships at Barfoot and Thompson Stadium the venue was very close which was good. However, it would have been good if the bar was open slightly later than 11pm as we really would have liked a drink upon arriving back after a 16 hour working day.

Other web-users rate our hotel

  • 493 reviews 7.3/10 Location
  • 732 reviews 7.2/10 Room
  • 871 reviews 8.5/10 Service
  • 17 reviews 3.5/10 WiFi
  • 357 reviews 5.2/10 Food
  • 270 reviews 7.3/10 Cleanliness
  • 221 reviews 7.2/10 Breakfast
  • 155 reviews 4.9/10 Value

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