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Novotel Auckland Ellerslie Hotel 4 stars

TripAdvisor rating 4.0/5 1,122 reviews
Novotel Auckland Ellerslie
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+ 27 Services
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Room 1

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Hotel extras

  • Short walk to station, 15 minutes to city

  • Generous hot and cold breakfast buffet

  • Relaxed bistro and buffet dining

  • Ergonomic work space, WiFi, LCD TV

  • Paid outdoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East
Ellerslie
1051
auckland
new zealand

Tel: +6495299090

Fax: (+64)9/5299092

Contact email

Check-in from 14h00

Check out up to 11h00

  • HOWICK & EASTERN BUS COMPANY :   50, 51 OR 52 PAKURANGA PLAZA

  • STAGECOACH / YELLOWBUS :   136, 113, 163 NEW LYNN

  • STAGECOACH/YELLOWBUS :   703 DOWNTOWN

  • STAGECOACH/YELLOWBUS COMPANY :   007 ST JOHNS CENTRE

  • By plane

    AUCKLAND At 15km / 9.32 miles

  • By plane

    AUCKLAND MANGERE INTERNATIONAL At 15km / 9.32 miles

  • By train

    AUCKLAND CENTRAL STATION At 18km / 11.19 miles

GPS :-36.888758, 174.798748

Our accommodations

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design. Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

Superior Room King-size Bed

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior 2 Double Beds.

  • Max. number of persons: 4
  • Area: From 26m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Executive Room King Bed

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 26m²
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Junior Suite

  • Max. number of persons: 2
  • Area: From 53m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

ACACIA RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Lunch

10:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA GARDEN BAR

Photo non contractuelle / Strictly non binding

Enjoy the stylish new furnishings with three big screens or alternatively relax outside in our landscaped beer garden. Open till late, Acacia Garden Bar is the perfect place to catch up with friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 295 m²

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 144 people

Find out more

Our guest reviews for
Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,281 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,122 reviews

Confusion at the Novatel

Customer review rating 4.2/5

Darren Business - 02/12/2019 Confirmed reviews ALL

Ok. parking issues. Had charges put on my account that didn't belong. Had to move rooms over the two night stay.

c w t.

Customer review rating 4.2/5

C W. T. Business - 02/12/2019 Confirmed reviews ALL

A nice enjoyable stay.

Satisfactory only

Customer review rating 4.2/5

Anonymous Business - 01/12/2019 Confirmed reviews ALL

I was staying in 3016 this time. I have stayed in this hotel a few times over the years. The shower head in this room needs major maintenance, previous room this year was also needing attention. The remote buttons on the TV remote did not work all that well and required force. Gave up in the end. No free wifi? Come on thats pretty backward. Was going to dine in but no low carb, vege options. Car park full so had to park down road further. Long work when injured and carrying bags. Room clean.

Customer review rating 4.2/5

Audrey &. R. B. Couples - 01/12/2019 Confirmed reviews ALL

Dark, seems old needs updating

Great stuff as usual

Customer review rating 4.2/5

Glenn Business - 30/11/2019 Confirmed reviews ALL

Exceptional reception service Nice room too

Customer review rating 4.2/5

Martyn G. Business - 30/11/2019 Confirmed reviews ALL

It was fine, comfortable bed, good food. Had a good night sleep

Dear Martyn, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you had a good night sleep. It is always a pleasure to receive positive feedback. I will share your kind comments with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

always a pleasure

Customer review rating 4.2/5

Colin Y. Friends - 29/11/2019 Confirmed reviews ALL

wonderful greeting at reception, very helpful friendly staff. Only strange thing was not being able to contact room service or reception from our room around 4pm, tried a few times so maybe they had a mad rush of people all at once. It did save me some money so all good. enjoyed the buffet meal good tasty food and great selection.

Mrs

Customer review rating 4.2/5

Jan Families - 28/11/2019 Confirmed reviews ALL

Excellent service from all staff

Excellent, would certainly stay here again. Clean quite rooms

Customer review rating 4.2/5

Robert B. Couples - 27/11/2019 Confirmed reviews ALL

NO PROBLEMS WITH THE ROOMS OR SERVICE. RESTAURANT CHOICES A LITTLE LIMITED

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you had a great stay with us. It is always a pleasure to receive positive feedback, especially from our loyalty member. I will share your kind comments with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Unknown quantity.

Customer review rating 4.2/5

Annie F. Business - 27/11/2019 Confirmed reviews ALL

Hard to find.

Good location

Customer review rating 4.2/5

Anonymous A. Business - 27/11/2019 Confirmed reviews ALL

The hotel is in a great location for my business travel in Ellerslie. The room is well set-out with a functional working desk. Staff and service at dinner is good. One negative comment is that the service at breakfast varies from disinterested to poor.

disappointed with the experience

Customer review rating 4.2/5

Nina Couples - 27/11/2019 Confirmed reviews ALL

room was shabby and not the cleanest feeling. I have stayed previoulsy and thought the rooms were better - in need of an upgrade I imagine - expenisve for the quality

Dear Nina, Thank you for taking the time to tell us about your experience at the Novotel Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
Customer review rating 4.2/5

Anonymous Families - 27/11/2019 Confirmed reviews ALL

everyone was so helpful thank you

Dear Jane, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you had a great stay with us. It is always a pleasure to receive positive feedback, especially about our staff helpfulness. I will share your kind comments with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Staff amazing

Customer review rating 4.2/5

David Solo - 27/11/2019 Confirmed reviews ALL

Arrived at hotel and no parking avaiable but conceirge sorted that for me and then when checking in informed that I had been upgraded to a suite which was amazing thank you. Very comfortable and do enjoy this hotel.

Dear David, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you enjoyed your upgraded room. It is always a pleasure to receive positive feedback, especially from our loyalty member. I will share your review with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Great service

Customer review rating 4.2/5

Aaron R. Business - 27/11/2019 Confirmed reviews ALL

Clean,friendly staff,good food

Dear Aaron, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you had a great stay with us. It is always a pleasure to receive positive feedback, especially about our staff service. I will share your review with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Apart from early check-in, everything was perfect

Customer review rating 4.2/5

Pentti S. Business - 26/11/2019 Confirmed reviews ALL

Everything was perfect apart from the difficulties in early check in. I had pre-ordered the early check in because I arrived to the hotel around 6 am. I finally got my room 8:30. So while waiting I took breakfast at my own expense which I had not planned. I had planned a few hours of sleep to prepare for a day of negotiations.

Very Comfortable Hotel

Customer review rating 4.2/5

Gary Business - 26/11/2019 Confirmed reviews ALL

The rooms are large and the facilities are good.

Dear Gary, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you had a great stay with us. It is always a pleasure to receive positive feedback. I will share your review with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

Very professional, quiet and relaxing stay

Customer review rating 4.2/5

Lisa Business - 26/11/2019 Confirmed reviews ALL

Easy, relaxed, quiet, professional. I particularly was grateful for the parking help - my van was hard to park and having this done for me at the end of a tiring day was really helpful. I hate that they have to take a deposit from me though as I don't have a credit card. The assumption that I will abscond with something of yours before I have even set foot in the place is a bad way to start the experience.

Awesome

Customer review rating 4.2/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Thanks so much awesome and very convenient.

Dear Aneta, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am really glad you had a great stay with us. It is always a pleasure to receive positive feedback. I will share your review with our team as I am sure that this feedback will give them the motivation to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Singgih Front Office Manager Novotel Auckland Ellerslie Ph:+64-52…

comfortable

Customer review rating 4.2/5

Michael M. Business - 25/11/2019 Confirmed reviews ALL

the novotel was as it usually is. clean, warm and welcoming. food was up to the usual standards and i was pleased to note that the waiting staff were not as fast to take away my plate as in past years.

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