Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,719 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSafe certified

  • On-site parking

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
New Zealand

GPS:-36.888758, 174.798748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,719 reviews

TripAdvisor Rating  4.0/5  1,177 reviews

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The bedroom portion of the room was lovely however the bathroom really let the room down as it was very tired and old.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excellent as usual

Excellent stay... Loved it

Customer review rating 5.0/5

Paul Business - Confirmed reviews ALL

From arrival to departure this was a truly great stay... I stay in many many hotels throughout the year so i know what i am talking about when i say this one was excellent. My new hotel for auckland, i will be back for sure. My only regret is neglecting the Accor loyalty scheme thus year in favor of others... This particular stay has convinced me to change that policy for next year. Thanks guys, you are doing a great job running this hotel...

Well located

Customer review rating 4.0/5

Casey Families - Confirmed reviews ALL

Great location, easy access to nearby supermarket ect especially since we needed a hotel as I was in surgery Lovely staff and hospitality Definitely recommend you to others

No reception on arrival

Customer review rating 1.5/5

Campbell B. Business - Confirmed reviews ALL

Had to wait outside hotel for 30 mins in the dark and rain at 1.30am in the morning for what is meant to be a 24x7 manned front desk. The lady at reception said “phone didn’t work to allow arrivals to buzz the reception” when she eventually came. This was a lot as I could hear the phone ringing. She was probably asleep Rooms and service have deteriorated at this facility. It is not 4 star plus .

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Other web-users rate our hotel

  • 416 reviews 7.1/10 Location
  • 816 reviews 7.3/10 Room
  • 896 reviews 8.4/10 Service
  • 19 reviews 1.9/10 WiFi
  • 378 reviews 6.1/10 Food
  • 332 reviews 8/10 Comfort
  • 317 reviews 7.4/10 Cleanliness
  • 224 reviews 7.9/10 Breakfast

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