Novotel Goa Dona Sylvia Resort Hotel 5 stars

Customer review rating 4.4/5 1,340 reviews
Novotel Goa Dona Sylvia Resort
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Steps away from the White Sand Cavelossim Beach

  • Features 3 meeting rooms and can host from 20 to 200 guests

  • Enjoy special activities at the clubhouse with a special play area for kids.

  • Ultra modern rooms with WIFI & smart television connectivity

  • Unwind by the pool side and refesh at the poolbar - Tia Maria

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Goa Dona Sylvia Resort

Cavelossim Beach
Salcete
403731
goa
india

Tel: +918326727777

Fax: (+91)832/2871320

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DABOLIM AIRPORT At 33km / 20 miles

  • By plane

    GOA DABOLIM APT At 45km / 27 miles - Shuttle paying

  • By plane

    GOA INTL AIRPORT At 45km / 27 miles - Shuttle paying

  • By boat

    PANJIM JETTY At 46km / 28 miles

  • By train

    MADGAON At 0km / 0 miles

  • By train

    MARGAO RAILWAY STN At 18km / 11 miles

  • By train

    MARGAON At 15km / 9 miles

GPS :15.171501, 73.941493

Our accommodations

Premium Suite

  • Max. number of persons: 4
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Villa King Room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Executive Villa Twin Room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Boutique Villa King Room

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Boutique Villa Twin Room

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Premium Villa Room

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

SEAGULL

Type of cuisine: International

Pool facing multi-cuisine buffet restaurant with interactive live counters. Relish pure deliciousness with your family or friends in a perfect setting while the globe chandeliers romance you from the high arched ceilings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA MIA

Type of cuisine: International

Mama Mia is our speciality poolside grill & steakhouse, serves fresh seafood, meats, and greens cooked to appease your palate. Satiate your taste buds with a selection of our finest cuts that is cooked to perfection by our Cuisinier.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEBABS AND KURRIES

Type of cuisine: Other cooking style

Open from 7:30pm to 10:30pm, the fine Dining Indian Restaurant, offers a choice of mouth watering delicious Indian and Mughlai cuisine which is a blend of succulent kebabs and aromatic tangy curries in a symphony of authentic flavours.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMALIA

Photo non contractuelle / Strictly non binding

With its classic Mario Miranda wall illustrations, outdoor sitout space, and a tune so alive, our sunset bar will transport you back to the 'susegad' merry life of the Goan-Portuguese era.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIA MARIA

Photo non contractuelle / Strictly non binding

Soak up the tropical sun at our poolside bar as you sip on house-made infusions. With an inventive cocktail menu shake-stirred by our skilled bar attendants. Claim a table or order at your leisure without leaving the comfort of your sun longue.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 3,200

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,340 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,225 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

10 on 10 for location, hospitality, food and services

Customer review rating 4.4/5

Amit G. Families - 12/02/2020 Confirmed reviews ALL

Keep it up Novotel Dona Sylvia Goa...its was a memorable stay, I look forward to repeat it

Dear Amit G., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Beautiful hotel with amazing staff!

Customer review rating 4.4/5

Lynne A. Friends - 12/02/2020 Confirmed reviews ALL

Had 11 nights stay here after leaving a very dirty hotel in Benaulim. So glad we stayed at the Novotel however when I rang to secure a room for us I was quoted a price and I asked if this price could be improved. He told me it would be 10,300 rupees per night for 2 people. The man called me back and the price had gone up to 11,500 rupees per night! I really liked the hotel location, the gardens are beautiful and we really enjoyed seeing all the lovely weddings. It was hovered more expensive than we would have liked.

Dear Lynne A., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Location was great how we far from airport more time for spent via commuting

Customer review rating 4.4/5

S. N. Families - 11/02/2020 Confirmed reviews ALL

Experience with Novotel was not so great this time as the ground staff staff at the reception were not cordial at all they were not quick to make arrangements for final bills or check in and check out procedures

Dear N. S., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

well located

Customer review rating 4.4/5

B Couples - 11/02/2020 Confirmed reviews ALL

Every thing was fine, but last day during checking out the behavior of staff was not good especially the service manager

Dear Bal S., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Excellent infrastructure

Customer review rating 4.4/5

Rohit B. Couples - 11/02/2020 Confirmed reviews ALL

Nicely located, calm, serene, good pools

Dear Rohit B., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Great stay

Customer review rating 4.4/5

Aravind Couples - 11/02/2020 Confirmed reviews ALL

Great location, nice rooms , food can be better with more variety

Dear Sumathi A., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. We have also noted your feedback on food, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

Well located, Perfect for family trip’

Customer review rating 4.4/5

Lverma Families - 11/02/2020 Confirmed reviews ALL

We had a lovely time at Novotal, the service provided by team is extremely amazing. Ofcourse Mr Satbir who was always there to help . Reception team is so friendly. We would love to visit soon.

Dear Lila V., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. We have shared your words of appreciation with the entire team and specially with Satbir to whom it shall be definitely be a great source of inspiration. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Excellent location and property. Great staff.

Customer review rating 4.4/5

M. Families - 10/02/2020 Confirmed reviews ALL

Good Experience.

Dear M., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Great Service

Customer review rating 4.4/5

Rohit B. Couples - 05/02/2020 Confirmed reviews ALL

We stayed at Novotel Mobor Beach January 31-February 02 2020 and thoroughly enjoyed our stay. Your resort was well maintained, with lovely rooms and a soothing ambience. I would like to specially call out and appreciate your Duty Manager, Ms. Katy Furtado. We arrived without a reservation at 7pm on January 31st and she was kind enough to go out of her way to accommodate us. It was an emergency as the other hotel we had booked online was uninhabitable, which we realised after checking in. I am a seasoned corporate executive who travels a lot and stays at many brands and I must say I genuinely felt Ms. Furtado went above and beyond the call of duty to ensure we got a room and had a delightful stay. It would be remiss of me not to appreciate her service in writing and I do hope this email is brought to the notice of your General Manager, Ms. Furtado and indeed your entire staff. She truly lived up to the Accor brand promise.

Dear Rohit B., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Your compliments have been shared to the team especially to Kaity It is due to such inspirational feedback we constantly strive for excellence and always make sure that each of our guests leaves the resort with fond memories. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Good stay

Customer review rating 4.4/5

Pooja M. Business - 02/02/2020 Confirmed reviews ALL

Place was awesome, clean, food quality was good, management was good.

Dear Pooja M., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Well located

Customer review rating 4.4/5

Harshada Business - 02/02/2020 Confirmed reviews ALL

Na

Dear Harshada S., Greetings from Novotel Goa Dona Sylvia Resort! We thank you for your valuable feedback. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Well located

Customer review rating 4.4/5

Ramani Friends - 30/01/2020 Confirmed reviews ALL

Hospitable staff,goog buffet spreads

Dear Chandra L., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Well looked after

Customer review rating 4.4/5

Liz P. Couples - 29/01/2020 Confirmed reviews ALL

We stayed all inclusive for 2 weeks. Lovely room, beautiful grounds, next to the beach, excellent service. A cake on my birthday and a box of chocolate biscuits - what more could you want!! My only disappointment was the quality of drinks under the all-inclusive package. The drinks provided at the pool bar particularly. I booked with a Tui package and if I came again (which is likely) I would just do bed and breakfast, but I wasn't offered it by Tui.

Dear ELIZABETH P., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. We have also noted your feedback about drinks, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Vishal

A Wonderful and Fulfilling Stay….AS ALWAYS!

Customer review rating 4.4/5

Mr. R. A. Families - 28/01/2020 Confirmed reviews ALL

This time too, our stay at Novotel Goa Dona Sylvia was most fulfilling, satisfactory and enjoyable as all times that we have been here! We have been members of Accor Group for quite a few years now and have been visiting this property every year. This was our 5th visit to Dona Sylvia and we have NEVER been disappointed! The staff here is always courteous, professional and efficient. All our requirements were always promptly met with. Above all, we were so glad to know that this property is now PET FRIENDLY and we could bring our four legged furry daughter Marvy along with us on our vacation! And all the staff members looked after he so well and pampered her to no limits. She thoroughly enjoyed her stay on the property, especially on the well groomed grassy lawns, where she had a swell time every day going running around. And she made friends with Jack & Jill too, Dona Sylvia’s very two in-house pet cows! We would especially like to put in few good words for the following staff members: 1. Mr. Parag Patil – Manager Rooms Division Parag was most helpful to us, right from the time of our booking; coordinating our special requests for our trip from Bombay to Goa. It was he who went out of his way to helped us with our last minute change in plans as we had to cancel and rebook again due to some last minute emergency. He ensured that our re-booking process was absolutely smooth, including making available our favourite Premium Villa. This type of professionalism from Parag, delighted us as members, where we appreciated our membership being fulfilled. He also ensured our stay was most comfortable. 2. Mrs. Geeta – Front Office As always, Geeta was ever welcoming and courteous. She is very helpful and saw to it that all our requirements and requests were promptly met with. Marvy was most fond of Geeta! And she too reciprocated to Marvy equally lovingly! 3. Mr. Anshul – Front Office Anshul received and welcomed us in the most courteous and professional manner when we arrived at the resort. He took care of us and ensured we were checked-in comfortably after a tiring and extremely long journey of 14 hours. He was very helpful and always around at the reception to assist us with our requirements. He made our check-out hassle free and comfortable. 4. Mr. Ibrahim – House Keeping Ibrahim ensured our room was always tidy and clean. Our villa was cleaned and tidied on time everyday and all usable commodities were replenished appropriately. He always had a smile on his face and readily attended to us whenever we requested him to assist. A special thanks to Ibrahim for maintaining top level hygiene and cleanliness in our room, especially since there was a pet in our room. 5. Mr. Saurav and Team – F & B Service and In House Dining Saurav as always, was very courteous and extended all his assistance in serving us with a smile. Not only him but his team too, under his guidance, extended us warm and friendly service, especially in-house dining service room service since we could not visit the restaurants in the resorts as we had our pet with us. 6. Mr. Jason and Team – Kitchen As always, the food was delicious. Jason ensured that our palates were always tended to with our favourite food. Mr. Ajay A special thanks to Ajay for always being on our call, preparing GHAR KA KHANA for us. We never missed our house food, thanks to Ajay. He is an excellent cook and fulfilled our pangs for home cooked meals. He went out of his way to arrange our meals even while he was off duty, so that our required ‘taste’ could be met with in his absence. Last but not the least, our compliments to General Manger, Mr. Vishal Khosla, for maintaining this magnificent property in a thorough professional manner and grooming his staff to topmost levels in hospitality. Also, very big thank you to Mr. Khosla for taking a wonderful initiative in making this property pet friendly! Thank you Novotel Goa Dona Sylvia….we had an awesome time with you!

Dear Neha Kothari A., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Good stay

Customer review rating 4.4/5

Jignaysa S. Business - 28/01/2020 Confirmed reviews ALL

It was an office trip wherein we selected this place due to the beach was near by novotel so that we can have good experience and we dont waste time to travel.

Dear Jignaysa S., Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal
Customer review rating 4.4/5

Mr K. C. Couples - 28/01/2020 Confirmed reviews ALL

excellent ....good food lovely staff customer service [geata] was fantastic and the door security man rahg was so nice at the main entrance .

Dear Kevin c., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. We have shared your words of appreciation with the entire team and specially with Raj and Gita to whom it shall be definitely be a great source of inspiration. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Perfect Holiday

Customer review rating 4.4/5

Peter Solo - 28/01/2020 Confirmed reviews ALL

My 4th January Holiday with Dona Sylvia. It gets better every time. I personally congratulated the Executive Chef on the food.

Dear Peter W., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Good Stay

Customer review rating 4.4/5

Dharmendrasingh R. Business - 28/01/2020 Confirmed reviews ALL

Loved it

Dear Dharmendra R., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Memorable experience in a positive way!

Customer review rating 4.4/5

Vinay S. Families - 27/01/2020 Confirmed reviews ALL

Lovely cottages, well equipped. Excellent location - close to the beach and shopping centers outside. I celebrated my son's 1 year birthday and the staff organized the event very well - a special thanks to Gita for taking great care of my family. The resort is also very child-friendly. The staff prepared the meals for the baby as requested. Good food, but significantly more expensive when compared to the nearby highly rated restaurants. The spread in the buffet could change everyday (there was no variety - I almost had the same breakfast everyday during my stay). I believe the kids food is microwaved, which could be avoided.

Dear Vinay S., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. We have shared your words of appreciation with the entire team and specially with Gita to whom it shall be definitely be a great source of inspiration. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Fantastic staff

Customer review rating 4.4/5

Christian S. Couples - 27/01/2020 Confirmed reviews ALL

We had a great stay. The facilities were beautiful, the beach was lovely, the food was good but above all the service was outstanding. If I had anything to criticise it would be that the bathrooms could do with some investment. Especially the water pressure in the shower could be improved. But this is a minor complaint and didn't diminish the overall positive experience.

Dear Christian s., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. We look forward to having you stay with us in the near future. Warm Regards, Vishal
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