Novotel Goa Dona Sylvia Resort 5 stars

Customer review rating (ALL Rating) 4.4/5 1,253 reviews

Best price
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Novotel Goa Dona Sylvia Resort - Image 1
Novotel Goa Dona Sylvia Resort - Image 2
Novotel Goa Dona Sylvia Resort - Image 3
Novotel Goa Dona Sylvia Resort - Image 4
Cavelossim Beach, Salcete, 403731 GOA, India

Description

Hotel extras

  • Private beach access to Cavelossim beach.

  • Villa-style rooms with private balconies, offering a garden, pool or distant sea facing view.

  • Enjoy buffet breakfast, lunch & dinner at our tropical themed Seagull Restaurant by the pool.

  • 3 in-house restaurants catering to a variety of cuisines to satisfy your every craving.

  • Tennis court, basketball court, fully furnished gym, spa and 2 swimming pools at the resort.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive villa Room with 2 Single beds , Garden Side

Photo out of - Executive villa Room with 2 Single beds , Garden Side

Cozy villa rooms nestled amidst lush greenery offer a serene experience. The 323 Sqft rooms with a private sit-out are tastefully bedecked with twin beds, WIFI included, exclusive inroom amenities.

  • Views:

    Garden View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Garden View
See availabilities

Enjoy 4 Pints of beer bucket per stay in Portuguese styled villa rooms tastefully adorned and designed with a day bed feature, a balcão stretch and a spacious bath area. The 388 Sq ft king / twin rooms include WIFI, exclusive inroom amenities.

  • Views:

    Garden View

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Portuguese styled villa rooms tastefully adorned and designed with a day bed feature, a balcão stretch and a spacious bath area. The 388 Sq ft king / twin rooms include WIFI, exclusive inroom amenities.

  • Views:

    Garden View

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x

Twin bed(s) x

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Cozy Pool facing villa rooms nestled amidst lush greenery offer a serene experience. The 323 Sqft rooms with a private sit-out are tastefully bedecked with king size bed, WIFI included, exclusive inroom amenities.

  • Views:

    Pool side

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Cozy Pool facing villa rooms nestled amidst lush greenery offer a serene experience. The 323 Sqft rooms with a private sit-out are tastefully bedecked with 1 king size/ twin beds, WIFI included, exclusive inroom amenities.

  • Views:

    Pool side

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x

Twin bed(s) x

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Portuguese styled Pool facing villa rooms tastefully adorned and designed with a day bed feature, a balcão stretch and a spacious bath area. The 388 Sq ft king include WIFI, exclusive inroom amenities.

  • Views:

    Pool side

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Portuguese styled Pool facing villa rooms tastefully adorned and designed with a day bed feature, a balcão stretch and a spacious bath area. The 388 Sq ft twin rooms include WIFI, exclusive inroom amenities.

  • Views:

    Pool side

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Twin bed(s) x

Twin bed(s) x

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Premium Suite

Photo out of - Premium Suite

Fringed amidst palm trees, the oceanfront suite with its astute design, allows one to escape to paradise. With a dedicated concierge to tend to your every need, the 570 Sqft suite includes WIFI and luxury amenities.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 53 m² / 570 sq ft

Bedding

King size bed(s) x

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Drift to paradise in our seaside abode. Sublimely furnished rooms open up to a lounge patio, while being steps away from the ocean. Spacious 430 Sq ft/ King rooms include WIFI, premium amenities.

  • Views:

    Garden View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Goa Dona Sylvia Resort

Cavelossim Beach, Salcete
403731 GOA
India

GPS:15.17451, 73.94498

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service
  • 181 rooms
  • 2 rooms for people with reduced mobility
  • 181 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Business

6 Meeting rooms

Family

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Play area

Well-being

Main Swimming Pool

  • Outside
  • On site

Cluster Pool

  • Outside
  • On site

InBalance Fitness

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room

Sports and leisure

Volleyball

  • On site

Football

  • On site

Kayaking

  • Nearby

Badminton court

  • On site

Table tennis Additional charge

  • On site

Tennis Additional charge

  • On site

Parasailing

  • Nearby

Deep sea fishing/Sea fishing

  • Nearby

Gym

  • On site

Snorkelling/Scuba diving center

  • Nearby

Boat excursions

  • Nearby

Jet-ski

  • Nearby
  • On site

MAMA MIA

Other informations

Services

  • Wheelchair access
  • Non Smoking Area
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Light menu
  • Salt-free menu
  • Vegetarian menu

Mama Mia at Novotel Goa Dona Sylvia is a romantic poolside restaurant perfect for dining under the stars. Savor succulent steaks, fresh seafood, and a delectable continental menu, ideal for dreamy dates night or a memorable evening in South Goa.

This fine Dining Indian Restaurant, offers a choice of mouth watering delicious Indian and Mughlai cuisine which is a blend of succulent kebabs and aromatic curries in a symphony of authentic flavours.

TIA MARIA

Exceptional closings

Other informations

Wine and other drinks information

  • Cocktail
  • Soft drinks

Relax and unwind at Tia Maria Pool Bar at Novotel Goa Dona Sylvia. Sip on house-made infusions and inventive cocktails, crafted by expert bartenders, while soaking up the tropical sun. Enjoy poolside service from the comfort of your sun lounger.

Celebrate your dream beach wedding in Goa at Novotel Goa Dona Sylvia Resort, where romance meets luxury. Just steps away from the pristine Cavelossim Beach, our resort offers the perfect setting for a magical destination wedding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,253 reviews

Customer review rating 4.5/5

Kulwinder S. Friends - Confirmed reviews ALL

Dear Kulwinder, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your valuable feedback on this forum. We are delighted to know that, despite the initial challenges due to the high occupancy, our team was able to turn your stay around and make it comfortable and memorable. Your appreciation of our culinary experiences, spa, pool, and lush surroundings is especially encouraging. We are grateful for your kind words about our team and Resident Manager, Mr. Varghese. We will certainly share your appreciation with everyone. It was our pleasure to host you, and we look forward to welcoming you back for another refreshing and enjoyable stay. Warm Regards, Dennis D’Costa

Customer review rating 3.5/5

Naimesh D. Families - Confirmed reviews ALL

Dear Naimesh, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your detailed feedback. We sincerely regret that your experience did not meet your expectations, particularly while travelling with your senior citizen mother. We are truly sorry for the inconsistencies you experienced with the welcome, restaurant service, and luggage assistance during check-out. We understand how these moments can cause discomfort, and we certainly acknowledge that every guest deserves to be treated with the same warmth, care, and attention. Your feedback has been shared with the respective teams for review and corrective action. We will reinforce our service standards to ensure a more consistent and thoughtful experience for all our guests. We sincerely apologize for the inconvenience caused and hope to have the opportunity to welcome you and your mother again and provide you with the warm hospitality you deserve. Warm Regards, Dennis D’Costa

Customer review rating 5.0/5

Deepak Y. Families - Confirmed reviews ALL

Dear Deepak, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a memorable experience during your stay. Your kind words and appreciation are truly encouraging and serve as a great source of motivation for our entire team. We sincerely value your recommendation and are grateful for your support. We look forward to the pleasure of welcoming you back and extending our warm hospitality once again. Warm Regards, Dennis D’Costa

Customer review rating 4.0/5

Shveta J. Friends - Confirmed reviews ALL

Dear Shveta, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your valuable feedback on this forum. We have duly noted your concerns and are addressing them to ensure a more comfortable and seamless experience for our guests. Your insights are truly important to us and help us improve our services. We look forward to the pleasure of welcoming you back for an even better stay in the future. Warm Regards, Dennis D’Costa

Customer review rating 4.0/5

Vineet K. S. Families - Confirmed reviews ALL

Dear Vineet, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your valuable feedback on this forum. We have duly noted your concerns and are addressing them to ensure a more comfortable and seamless experience for our guests. Your insights are truly important to us and help us improve our services. We look forward to the pleasure of welcoming you back for an even better stay in the future. Warm Regards, Dennis D’Costa

Dear Kulwinder, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your valuable feedback on this forum. We are delighted to know that, despite the initial challenges due to the high occupancy, our team was able to turn your stay around and make it comfortable and memorable. Your appreciation of our culinary experiences, spa, pool, and lush surroundings is especially encouraging. We are grateful for your kind words about our team and Resident Manager, Mr. Varghese. We will certainly share your appreciation with everyone. It was our pleasure to host you, and we look forward to welcoming you back for another refreshing and enjoyable stay. Warm Regards, Dennis D’Costa

Customer review rating 3.5/5

Naimesh D. Families - Confirmed reviews ALL

STAFF ARE WELCOMING SOME CUSTOMER WITH GIVING FLOWERS INFRONT OF US BUT WE DIDN'T WELCOMING ALSO SAME THING IN RESTAURANT STAFF. RESTAURANT STAFF GIVE SOME CUSTOMER FOOD ON THEIR TABLE WHEN WE ASKED THET SHOW US THE BUFFET TABLE. ALSO AT THE TIME OF CHECK OUT WE CALL 2 TIMES AT RECEPTION COUNTER FOR COLLECT OUR LAUUAGE BUT NO ONE COME TO COLLECT OUR BAGS FOR CHECK OUT THEN WE WALKED WITH OUR LAUUAGE AND MAKE CHECK OUT. MAINLY I COME WITH MY SENIOR CITIZEN MOTHER AND I GOT THIS 3 BIG MAJOR DISCOMFORT FROM RESORT STAFF

Dear Naimesh, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your detailed feedback. We sincerely regret that your experience did not meet your expectations, particularly while travelling with your senior citizen mother. We are truly sorry for the inconsistencies you experienced with the welcome, restaurant service, and luggage assistance during check-out. We understand how these moments can cause discomfort, and we certainly acknowledge that every guest deserves to be treated with the same warmth, care, and attention. Your feedback has been shared with the respective teams for review and corrective action. We will reinforce our service standards to ensure a more consistent and thoughtful experience for all our guests. We sincerely apologize for the inconvenience caused and hope to have the opportunity to welcome you and your mother again and provide you with the warm hospitality you deserve. Warm Regards, Dennis D’Costa

Customer review rating 5.0/5

Deepak Y. Families - Confirmed reviews ALL

Our overall experience was extremely pleasant and memorable. From the moment we arrived, we were welcomed with warmth, courtesy and genuine hospitality. The resort’s beautiful location, peaceful ambience and well-maintained surroundings provided an excellent setting for a relaxing family stay. I would like to extend my special appreciation to Ms. Ritika Sood, Novotel Chennai, who assisted us with the booking. Her support, coordination and courteous approach made the arrangements smooth and hassle-free. Her efforts are truly appreciated. I would also like to specifically acknowledge the General Manager, Front Office Manager and F&B Manager at Novotel Goa Dona Sylvia Resort. Their professionalism, personal attention and courteous interaction reflected the high standards associated with the Accor brand.A special word of appreciation also goes to the Front Office team, housekeeping staff, security personnel, restaurant team and all other members of the resort staff. Everyone we interacted with was exceptionally polite, kind, helpful and genuine. The housekeeping service was very good, and the overall attention to guest comfort was commendable.   The food and dining experience was another highlight of our stay. The quality and taste were very good, and my family particularly enjoyed dishes such as Dal Multani, Lauki Halwa, Missi Roti, breads and pancakes. These were beautifully prepared and thoroughly enjoyed by my family. What impressed us most was the genuine warmth and courtesy of the entire team. The staff did not merely provide service; they made us feel welcomed and valued as guests. Such personal warmth makes a significant difference to the overall guest experience.    I request Accor Management to kindly convey our appreciation to the entire team at Novotel Goa Dona Sylvia Resort, as well as to Ms. Ritika Sood at Novotel Chennai, for their efforts in making our stay so comfortable and enjoyable. It was a genuinely delightful family experience, and we look forward to returning to Novotel Goa Dona Sylvia Resort in the future. Thank you once again for the excellent hospitality and for having such a wonderful team.

Dear Deepak, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a memorable experience during your stay. Your kind words and appreciation are truly encouraging and serve as a great source of motivation for our entire team. We sincerely value your recommendation and are grateful for your support. We look forward to the pleasure of welcoming you back and extending our warm hospitality once again. Warm Regards, Dennis D’Costa

Customer review rating 4.0/5

Shveta J. Friends - Confirmed reviews ALL

The location is great, facilities seem great. Room was spacious and housekeeping was on-point. Internet connectivity could be improved. Kitchen seemed too slow; food taste was also not exceptional on all days. One would expect food to taste great in Novotel. Also, kitchen seemed a bit rigid with their offerings with bare minimum customizations also not offered. Example- I asked for a vegetarian option in a dish listed in the Menu and that was refused.

Dear Shveta, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your valuable feedback on this forum. We have duly noted your concerns and are addressing them to ensure a more comfortable and seamless experience for our guests. Your insights are truly important to us and help us improve our services. We look forward to the pleasure of welcoming you back for an even better stay in the future. Warm Regards, Dennis D’Costa

Customer review rating 4.0/5

Vineet K. S. Families - Confirmed reviews ALL

Property is amazing, location is excellent. There are few things which can be improved, like service is a bit slow. Hotel could provide cots at the beach for it's guests. Breakfast quality can be improved.

Dear Vineet, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your valuable feedback on this forum. We have duly noted your concerns and are addressing them to ensure a more comfortable and seamless experience for our guests. Your insights are truly important to us and help us improve our services. We look forward to the pleasure of welcoming you back for an even better stay in the future. Warm Regards, Dennis D’Costa

Customer review rating 4.5/5

Mukul R. P. R. Couples - Confirmed reviews ALL

Check in experience was smooth. Staff was courteous and quick. Cottage was comfortable, area well maintained and landscaped. Easy access on to the beach. Beach was clean and scenic. Only issue was that we had asked for late check out as it was written that it was part of package on Flipkart, but was not allowed by the hotel.

Dear Mukul, Greetings from Novotel Goa Dona Sylvia Resort! We are delighted to learn that you had a relaxing and enjoyable stay with us. It is always our endeavor to provide exceptional service and ensure a memorable experience for our guests, and your feedback reassures us that we are on the right path. Please be assured that your concern about late checkout have been noted and are being addressed to enhance the comfort and overall experience of our guests. Your feedback is instrumental in helping us improve. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay in the near future. Warm Regards, Dennis D’Costa

Customer review rating 5.0/5

Gautam V. Friends - Confirmed reviews ALL

Amazing property

Dear Gautam, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for your wonderful feedback. We are delighted to know that you had a pleasant and memorable stay with us. Your kind appreciation is truly encouraging for our team. We look forward to welcoming you back to Novotel Goa Dona Sylvia Resort for another delightful experience. Warm regards, Dennis D’Costa

Customer review rating 4.0/5

Vinod W. Families - Confirmed reviews ALL

Well maintained property...great staff

Dear Vinod, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for your wonderful feedback. We are delighted to know that you had a pleasant and memorable stay with us. Your kind appreciation is truly encouraging for our team. We look forward to welcoming you back to Novotel Goa Dona Sylvia Resort for another delightful experience. Warm regards, Dennis D’Costa

Customer review rating 4.5/5

Debottam B. Families - Confirmed reviews ALL

Stay was good.

Dear Debottam, Greetings from Novotel Goa Dona Sylvia Resort! We are pleased to know that you had a relaxing stay with us. Your positive feedback is truly encouraging and motivates our team to consistently deliver exceptional guest experiences. We look forward to the pleasure of welcoming you back again soon. Warm Regards, Dennis D’Costa

Customer review rating 2.0/5

Lakhan P. Families - Confirmed reviews ALL

All Amenities are paid one there was no single amenities that comes with the stay even pool manager forced us to buy suit very bad experience cycling games all paid felt like we are in a shopping mall

Dear Lakhan, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback with us. We truly appreciate the time you have taken to highlight your experience. Please be assured that your concerns have been noted and are being addressed to enhance the comfort and overall experience of our guests. Your feedback is instrumental in helping us improve. We look forward to welcoming you back for a more seamless and enjoyable stay. Warm Regards, Dennis D’Costa

Customer review rating 4.5/5

Sridhar B. Families - Confirmed reviews ALL

The stay was good ,all rhe services were provided perfectly,every corner of the resort is beautiful, Enjoyed the whole place.

Dear Sridhar, Greetings from Novotel Goa Dona Sylvia Resort! We are pleased to know that you had a relaxing stay with us. Your positive feedback is truly encouraging and motivates our team to consistently deliver exceptional guest experiences. We look forward to the pleasure of welcoming you back again soon. Warm Regards, Dennis D’Costa

Customer review rating 5.0/5

Bharaneswar M. Couples - Confirmed reviews ALL

Had a wonderful stay! The hospitality and service were excellent. Special thanks to Clarissa from Front Office for taking such great care of us and arranging a lovely surprise for our babymoon. We truly appreciate the team and will definitely be back! ❤️

Dear Bharaneswar, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your wonderful feedback with us. We are delighted to know that you had a pleasant and memorable stay with us. Your kind words are a great encouragement to our entire team and inspire us to continue delivering warm, attentive, and personalized hospitality to all our guests. We look forward to welcoming you back to Novotel Goa Dona Sylvia Resort for another memorable experience. Warm regards, Dennis D’Costa

Customer review rating 5.0/5

Akshay W. Families - Confirmed reviews ALL

Lovely place and staff if you want to relax for a few days. Special thanks to Bliss and Mrs Geeta. We were traveling with a toddler and the resort took extra efforts to ensure we had a comfortable stay. Restaurant Kebabs and grills was a bit disappointing. Seagull was much better.

Dear Akshay, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your wonderful feedback with us. We are delighted to know that you had a pleasant and memorable stay with us. Your kind words are a great encouragement to our entire team and inspire us to continue delivering warm, attentive, and personalized hospitality to all our guests. Please be assured that your concerns have been noted and are being addressed to enhance the comfort and overall experience of our guests. Your feedback is instrumental in helping us improve. We look forward to welcoming you back to Novotel Goa Dona Sylvia Resort for another memorable experience. Warm regards, Dennis D’Costa

Customer review rating 5.0/5

Girish N. Families - Confirmed reviews ALL

Staff were very courteous. Room was clean and well maintained. Breakfast had good options. And the pool was also well maintained.

Dear Girish, Greetings from Novotel Goa Dona Sylvia Resort! We are delighted to learn that you had a relaxing and enjoyable stay with us. It is always our endeavor to provide exceptional service and ensure a memorable experience for our guests, and your feedback reassures us that we are on the right path. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay in the near future. Warm Regards, Dennis D’Costa

Customer review rating 4.5/5

Nishmita J. Families - Confirmed reviews ALL

Beautiful and quiet location directly on the beach with a small promenade of shops and restaurants opposite. The grounds are lovely and the kids club is a welcome addition.

Dear Nishmita, Greetings from Novotel Goa Dona Sylvia Resort! We are delighted to learn that you had a relaxing and enjoyable stay with us. It is always our endeavor to provide exceptional service and ensure a memorable experience for our guests, and your feedback reassures us that we are on the right path. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay in the near future. Warm Regards, Dennis D’Costa

Customer review rating 5.0/5

Dipesh C. R. Families - Confirmed reviews ALL

Great service, good food, easy access to beach and overall a wonderful experience

Dear Dipesh, Greetings from Novotel Goa Dona Sylvia Resort! We are delighted to learn that you had a relaxing and enjoyable stay with us. It is always our endeavor to provide exceptional service and ensure a memorable experience for our guests, and your feedback reassures us that we are on the right path. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay in the near future. Warm Regards, Dennis D’Costa

Customer review rating 4.5/5

Anamika P. G. Families - Confirmed reviews ALL

Our stay in South Goa was serene thanks to Novotel. Excellent beachfront property on Cavellossim beach. There are lots of activities to do with plenty of greenery around.

Dear Anamika, Greetings from Novotel Goa Dona Sylvia Resort! We are delighted to learn that you had a relaxing and enjoyable stay with us. It is always our endeavor to provide exceptional service and ensure a memorable experience for our guests, and your feedback reassures us that we are on the right path. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay in the near future. Warm Regards, Dennis D’Costa

Customer review rating 4.5/5

Suresh S. Couples - Confirmed reviews ALL

The property and the location is very good. Beach access and the Pool are the two best things.

Dear Suresh, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your valuable feedback on this forum. We have duly noted your concern about sustainability are addressing them to ensure a more comfortable and seamless experience for our guests. Your insights are truly important to us and help us improve our services. We look forward to the pleasure of welcoming you back for an even better stay in the future. Warm Regards, Dennis D’Costa

Customer review rating 5.0/5

Amit T. Families - Confirmed reviews ALL

Spacious rooms, clean, well maintained property, Extremely supportive staff.

Dear Amit, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for taking the time to share your valuable feedback on this forum. We have duly noted your concerns and are addressing them to ensure a more comfortable and seamless experience for our guests. Your insights are truly important to us and help us improve our services. We look forward to the pleasure of welcoming you back for an even better stay in the future. Warm Regards, Dennis D’Costa

Customer review rating 3.5/5

Shubham Y. Families - Confirmed reviews ALL

Good and spacious property . Nice variety breakfast . Awesome location , nice beach facing property. Missed few small things like no Chef approached for feedback or request . Too much chlorine in swimming pool and pool timings were very limited . Not many inside activities within resort , just one fooseball table . Overall decent but missed

Dear Shubham, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Warm Regards, Dennis D'Costa

Other web-users rate our hotel

  • 532 reviews 9.6/10 Location
  • 704 reviews 7.8/10 Room
  • 1,442 reviews 8.5/10 Service
  • 61 reviews 2.5/10 WiFi
  • 580 reviews 8.9/10 Amenities
  • 439 reviews 9.4/10 Beach
  • 276 reviews 7.3/10 Cleanliness
  • 192 reviews 7.3/10 Breakfast

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