Novotel Goa Dona Sylvia Resort 5 stars

Customer review rating (ALL Rating) 4.4/5 1,224 reviews

Novotel Goa Dona Sylvia Resort - Image 1
Novotel Goa Dona Sylvia Resort - Image 2
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Description

Hotel extras

  • Private beach access to Cavelossim beach.

  • Villa-style rooms with private balconies, offering a garden, pool or distant sea facing view.

  • Enjoy buffet breakfast, lunch & dinner at our tropical themed Seagull Restaurant by the pool.

  • 4 in-house restaurants catering to a variety of cuisines to satisfy your every craving.

  • Tennis court, basketball court, fully furnished gym, spa and 2 swimming pools at the resort.

Our accommodation(s)

Hotel location

Novotel Goa Dona Sylvia Resort

Cavelossim Beach, Salcete
403731 GOA
India

GPS:15.17451, 73.94498

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,224 reviews

TripAdvisor Rating  4.6/5  5,331 reviews

Certificate of excellence 2025

15/20 club in 5 star hotel

TripAdvisor rating 2.0/5

DENIS F TripAdvisor review

Appalling behaviour from the group of teenagers on a brunch party ,they drunk from mid morning till going home but in between the chaos they caused I have never seen at a 5 star hotel before running amock around the main restaurant and causing damage to chairs and tables then numourous youths been carried out to pool area where they were sick collapsing onto Sun beds and throwing bottles into pool , the ones not noncomplatice then dived into pool fully clothed and uncontrollable,lifeguards and security had no control of them ,management didn’t even care when I went to complain just saying we will look into the problem ,this is our 3rd year at this hotel of which I have fond memories of but this disturbing downgrading situation has given us grave doubts we will be back, it looks like the hotel management are only concerned about money and no longer about quality of service APPALLING is the only way I can sum this up

Great Housekeeping Service

TripAdvisor rating 5.0/5

Aditya S TripAdvisor review

Had a great stay at Novotel Goa Dona Sylvia Resort. Special thanks to Prince, Housekeeping Executive, for his excellent service. He was polite, professional, and kept our room very clean and comfortable throughout our stay. His efforts really made our experience better. Highly appreciated!

Excellent Hotel, Amazing Staff, Highly Recommended

TripAdvisor rating 5.0/5

cheech209 TripAdvisor review

We have visited Goa several times over the years, and this is by far the best hotel we have stayed at. The hotel itself was excellent, and the staff were truly outstanding. Everyone went out of their way to ensure our stay was as comfortable and enjoyable as possible. A special thank you to Soshan, Raju, Karthik, and Raveena for their exceptional service and warm hospitality—they really made a difference to our experience. We would also like to thank Karen, our TUI representative, who was extremely helpful throughout our stay. We would highly recommend this hotel and would not hesitate to stay here again.

Amazing!

TripAdvisor rating 5.0/5

tejasswij TripAdvisor review

We had a fabulous stay at the property. We went to celebrate my nephew's first birthday! Everything is great, the staff, the food, the service, the facilities. The staff make you feel at home and take such good care of you and your kids. They provide kids meals on demand which is the best part! Special thanks to Nupur, Tanishka, Ayushi, Soshan, Nikhil and Sumit. You people are amazing. Thank you!

Customer review rating 0.5/5

Vishwanath R. Families - Confirmed reviews ALL

Extremely disappointing experience for a luxury-priced stay. Despite paying ₹42,000 per night, the overall experience did not justify the cost. The ambience and reception staff were dull and unwelcoming, and most services required repeated follow-ups. Staff appeared far more attentive to foreign guests than to Indian guests, which was disappointing. We found cockroaches in our room, and housekeeping responded by saying the room was next to a drainage area. After paying such a hefty price, it is unacceptable to be allotted a room near a drainage area. Facilities like snooker were chargeable despite the premium tariff. Rooms and breakfast were average at best. Additionally, there were excessive crows around the property and constant noise throughout the stay. Overall, this was not the level of service or hygiene expected from a luxury hotel at this price point.

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Other web-users rate our hotel

  • 582 reviews 9.7/10 Location
  • 741 reviews 8.4/10 Room
  • 1,714 reviews 8.8/10 Service
  • 68 reviews 3.9/10 WiFi
  • 656 reviews 9.3/10 Amenities
  • 488 reviews 9.5/10 Beach
  • 281 reviews 8.3/10 Cleanliness
  • 213 reviews 8.2/10 Breakfast

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