Novotel Goa Dona Sylvia Resort Hotel 5 stars

Customer review rating 4.4/5 1,811 reviews

ALLSAFE approved hotel

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Novotel Goa Dona Sylvia Resort
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+ 25 Services

Hotel extras

  • The immaculate rooms are based on six unique structures with eloquent plantations.

  • The open-air bar and coffee shop gives a surreal experience to the Guests.

  • The Alfresco seating at the restaurant is much prefered by our guests.

  • Cottage style rooms and villas with attached balcony & individual airconditioning units.

  • Refurbished Rooms and activity centre.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Goa Dona Sylvia Resort

Cavelossim Beach
Salcete
403731 goa
india

Tel: +918326727777

Fax: (+91)832/2871320

Check-in from 15h00

Check out up to 12h00

  • By plane

    DABOLIM AIRPORT At 33km / 20 miles

  • By plane

    GOA DABOLIM APT At 45km / 27 miles - Shuttle paying

  • By plane

    GOA INTL AIRPORT At 45km / 27 miles - Shuttle paying

  • By boat

    PANJIM JETTY At 46km / 28 miles

  • By train

    MADGAON At 0km / 0 miles

  • By train

    MARGAO RAILWAY STN At 18km / 11 miles

  • By train

    MARGAON At 15km / 9 miles

GPS :15.171501, 73.941493

Our accommodation(s)

Premium Suite

  • Max. number of persons: 4
  • Area: From 53 / 570 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Suite

Our restaurants and bars

SEAGULL

Type of cuisine: International

Pool facing multi-cuisine buffet restaurant with interactive live counters. Relish pure deliciousness with your family or friends in a perfect setting while the globe chandeliers romance you from the high arched ceilings.

Lunch

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  • Sat
  • Sun

Dinner

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MAMA MIA

Type of cuisine: International

Mama Mia is our speciality poolside grill & steakhouse, serves fresh seafood, meats, and greens cooked to appease your palate. Satiate your taste buds with a selection of our finest cuts that is cooked to perfection by our Cuisinier.

Lunch

12:30 - 14:30

  • Mon
  • Tue
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  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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KEBABS AND KURRIES

Type of cuisine: Other cooking style

Open from 7:30pm to 10:30pm, the fine Dining Indian Restaurant, offers a choice of mouth watering delicious Indian and Mughlai cuisine which is a blend of succulent kebabs and aromatic tangy curries in a symphony of authentic flavours.

Dinner

19:30 - 10:30

  • Mon
  • Tue
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  • Sun

AMALIA

Non contractual photo

With its classic Mario Miranda wall illustrations, outdoor sitout space, and a tune so alive, our sunset bar will transport you back to the 'susegad' merry life of the Goan-Portuguese era.

Dinner

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  • Sun

TIA MARIA

Non contractual photo

Soak up the tropical sun at our poolside bar as you sip on house-made infusions. With an inventive cocktail menu shake-stirred by our skilled bar attendants. Claim a table or order at your leisure without leaving the comfort of your sun longue.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 3,200

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 1000 people

Find out more

Our guest reviews for
Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,811 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,474 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

extremely satisfying stay

Customer review rating 5.0/5

Stephen J. Families - 05/04/2021 Confirmed reviews ALL

i stayed with family one nite at novotel goa on april 2, 2021. we were greeted very warmly by an older lady, who was very polite and professional with us. check in was handled promptly. room (f10) was well appointed and very clean with a lovely view of a lady statue in the front. there was very hot water from the taps. food (lunch buffet and next day breakfast) was excellent. i would only point out that the dinner buffet cost of 1499 plus gst was a bit high, since there was no mutton, beef or pork. breakfast cost of 699 plus gst was high but bearable. we especially liked that the swimming pool was heated. we really loved staying at novotel goa and hope to return sometime in the future.

Dear Stephen j., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. We look forward to having you stay with us in the near future. Warm Regards, Dennis

Good stay but ruined by company event

Customer review rating 2.5/5

Anonymous Couples - 05/04/2021 Confirmed reviews ALL

The stay was good. However there was a huge company event (Massimo batteries) that was organised at the same time. They were creating a lot of noise, people were all over the resort, crowding, no social distancing. The quality of the crowd was also not in line with what is expected at a Novotel. It was a very unpleasant experience.

Dear Udhav H., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Dennis

Dona Sylvia use to be my favourite destination

Customer review rating 2.5/5

Himanshu Families - 04/04/2021 Confirmed reviews ALL

Out of my multiple stays in Novotel Dona Sylvia this was one of my worst experiences. Their service as well as food quality has drastically gone down

Dear Himanshu B., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. We hope you would give us another chance to restore your faith in us. Do allow us to serve you better next time. Warm Regards, Dennis

Wonderful

Customer review rating 4.5/5

Anonymous Families - 04/04/2021 Confirmed reviews ALL

Novotel, has always made us feel special. Wonderful menu, location, staff. We loved the hospitality

Dear Dipti J., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback! It gives us immense pleasure to read such wonderful reviews from our esteemed guests like you. We will love to extend our hospitality once again for another delightful experience. We look forward to having you stay with us in the near future. Warm Regards, Dennis

Staff extremely courteous

Customer review rating 4.5/5

Anonymous Families - 04/04/2021 Confirmed reviews ALL

Stayed for 2 nights at this breach property. The staff was extremely courteous and helpful. Buffet was lavish.

Dear Anubhav T., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis

Well located Good stay Warm Straff

Customer review rating 5.0/5

Iqbal M. Families - 04/04/2021 Confirmed reviews ALL

We were very happy with our stay at the Novotel Dona Sylvia. A big thank you to Chef Ajay and Gita from Guest relations and Your teams. Very warm and cordial people. Facilities were excellent. The property is well located and nicely maintained. We were well looked after.

Dear Aryan M., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis

5 star only on paper

Customer review rating 1.0/5

Anonymous Families - 03/04/2021 Confirmed reviews ALL

Ac went off at night , room not cleaned for 3 days. When I asked they said you asked for it not to be cleaned. Plug point near the bed not working.

Dear Byram G., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Dennis

Good Stay with one of the cleanest beaches in GOA

Customer review rating 5.0/5

Prashant P. Couples - 03/04/2021 Confirmed reviews ALL

Really a wonderful hotel with an amazing location an perfect getaway.

Dear Prashant P., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Dennis

Excellent stay, great location and customer service

Customer review rating 4.0/5

Jeevan P. P. Families - 03/04/2021 Confirmed reviews ALL

We had a great time visiting and staying in this resort. Great location, walking distance to the beach, excellent property with almost all the amenities working including swimming pool. Very good for family with kids. Special mention of Ms. Zara, very patient and tried to help with whatever we asked for.. given personal attention to guests. That's amazing. Kudos to her. One suggestion: toilet shower should be at right hand side rather than left hand side. It was very inconvenient. I am sure it's being wrongly installed in few rooms. Overall great stay.. worth visiting and enjoying.

Dear Jeevan P., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis

Great place and nice staff

TripAdvisor rating 5.0/5

akhilesh411 02/04/2021 TripAdvisor review

We absolutely loved the entire experience we had at Novotel Donna Sylvia Goa. Thank you for the hospitality, yummy food during our visit. It was a great vacation we can never forget. Special thanks to Dilip, Alphonso and Ankita.

Dear Akhilesh, Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis
Customer review rating 4.0/5

Shweta K. Couples - 01/04/2021 Confirmed reviews ALL

We had pleasant experience at Novotel. Special thanks to Geeta for being a wonderful host. She was always there for last minute help. Staff is friendly. However, would like to request to work on network issues. We faced wifi connectivity issues. Overall experience good.

Dear Shweta K., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis

Excellent stay and very courteous staff and delicious food.

Customer review rating 4.5/5

Ashish P. Families - 01/04/2021 Confirmed reviews ALL

We had a 5-day stay at the resort and it is one of the best resorts I can say. Vilas are neat and clean and it does offer value for money. Also, room service, housekeeping, etc are very prompt. It does not take them any time to attend to the request. Well done and keep it up!

Dear Ashish P., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis

Disregard for the families, ladies n kids feeling uncomfortable, a mass of single men.

Customer review rating 0.5/5

Anas K. Business - 01/04/2021 Confirmed reviews ALL

A mass company event was scheduled during the last 2 nights of our stay, there were a huge no of mostly single males in the pool and everywhere else. The event took place in the lawns right opposite our room blocking the view to the beach. 3 days of trucks parked outside our room, noise and chaos. Especially unsafe to hold such an event during covid times. The crowd was unbecoming of a hotel of your reputation. If such an event was planned we should have been given prior information so that we could cancel the trip. Really disappointed. Waste of time and money.

Dear Anas K., Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. Novotel Goa Dona Sylvia is committed to providing our guests with the highest quality services and facilities. We sincerely regret that we fell short of our goal in this instance. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Dennis

Good stay but poor wifi connectivity

Customer review rating 4.0/5

Sumit Families - 31/03/2021 Confirmed reviews ALL

Good stay,well located but rude behaviour by the duty manager Mr Lovejeet and restaurant manager Alfanso.Otherwise all excellent and all other staff was very polite like cathy at the front desk,plesido at the restaurant ,vivesh at housekeeping and Benny at the restaurant. Overall experience was excellent,good food good location.Mr Lovejeet and Alfanso were too rude. Thanks

Dear Sumit P., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Dennis

Well located

Customer review rating 2.0/5

Dr P. P. Families - 31/03/2021 Confirmed reviews ALL

Check in was absolutely bad

Dear Paresh P., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. The details of your review have been shared with our team & we have already implemented corrective measures to avoid such occurrence in the future. The team assures to provide you with a true Novotel Goa Dona Sylvia Experience on your next visit. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Dennis

BEAUTIFUL LOCATION AND GREAT ROOMS BUT DON’T EXPECT SPECIAL TREATMENT

Customer review rating 3.0/5

Jaidev M. Families - 31/03/2021 Confirmed reviews ALL

Great Location, Beautiful Beach, Spacious Lovely Rooms but don’t expect to be treated Special even if you are a Gold Member. The Guest Service Number was not answered once in our 2 day stay. Room Service and House Keeping are very good and also the Breakfast service. However, never felt complete in the hotel.

Dear Jaidev M., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We would like to thank you for complimenting us for our location and villas. However, it is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. Although, such things are very rare but we deeply regret the inconvenience caused. Your feedback has been shared with our management to ensure such incidents are never repeated in future. We will be glad, if you give us the happy opportunity to serve you again with our known hospitality standards. Warm Regards, Dennis

Great experience!

Customer review rating 5.0/5

Swamini J. Couples - 31/03/2021 Confirmed reviews ALL

Our stay was amazing by three things: Due to your resort being so beautifully constructed and so close to the beach Due to your staff, who were always helpful, polite and friendly, despite the gigantic event they were handling Due to the scrumptious food your chef and his team prepared! Thank you for the memories!

Dear Swamini J., Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We look forward to having you stay with us in the near future. Warm Regards, Dennis

Not up to the mark

Customer review rating 2.0/5

Mohna S. Families - 31/03/2021 Confirmed reviews ALL

The rooms were not as they should be in a 5 star rating hotel. They were worse than a 3 star. Room service was extremely slow. The AC wasn’t working most of the times. We had to call a technician in the night around 1 am to fix it. The food was very average which is why we preferred eating at the shack. The manager at the dining area was very rude. Overall a very bad experience I will never book an Accord hotel after this terrible experience.

Dear Mohna s., Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. Our constant endeavour is to ensure a satisfying guest experience and we regret failing to match your expectations. Your feedback has been shared with our management to ensure such incidents are never repeated in future. We will be glad, if you give us the happy opportunity to serve you again with our known hospitality standards. Warm Regards, Dennis

Great service an perfect location

Customer review rating 4.5/5

Preeti Families - 31/03/2021 Confirmed reviews ALL

Good location and great customer service by Ms Geeta N. and the other staff. Very friendly and polite.

Dear Preeti N., Greetings from Novotel Goa Dona Sylvia Resort! We are happy to receive your wonderful feedback on this forum. Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Dennis

Must Stay- a very beautiful resort

TripAdvisor rating 5.0/5

Paras-Indian 24/03/2021 TripAdvisor review

Beautiful, comfortable and lush green resort. Very comfortable with spacious balconies. It gives feeling of lost in nature. USP is the private beach with minimal disturbance and undoubtedly one of the best beachs in Goa. Very cordial staff- Ms Zara is immensily impressive. She is always there to help one and all and immediately clicks a bond with her helping attitude. Buffet food spread is impressive. All in all a must stay. No complaints

Dear Guest, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. We have shared your words of appreciation with the team and especially with Zara to whom it shall be definitely be a great source of inspiration. We look forward to having you stay with us in the near future. Warm Regards, Dennis

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