Mercure Goa Devaaya Resort 4 stars

Customer review rating (ALL Rating) 4.8/5 338 reviews

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Description

Hotel extras

  • 45 mins drive from Goa airport and 5 mins from the world-famous churches of Old Goa.

  • Explore a non-polluted & traffic free perfect getaway from the hustle & bustle of the city.

  • Riverside restaurants offer international and local cuisines.

  • Be a part of the local heritage & culture and explore the local markets & taverns in Divar.

  • Pool, games, kids' club, table tennis, darts, badminton, fishing, spa, fitness, village walks

Our accommodation(s)

Hotel location

Mercure Goa Devaaya Resort

Divar Island, Sao Matias VP, Malar
403403 Panjim Goa
India

GPS:15.539019, 73.908535

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  338 reviews

TripAdvisor Rating  4.7/5  361 reviews

Certificate of excellence 2025

No Hospitality

TripAdvisor rating 2.0/5

Ajaysinhji TripAdvisor review

Giving you Extra Star just for efforts of GM who tried to satisfy us & for the restaurant staff's effort. First of all the reception staff's behaviour was not professional at all, bcz as soon as I checked in I requested for better room and with upgrade if available as Accor Gold Member they denied it by saying that due to full occupancy by the way they are lying as there was no other guests that day only us. Next thing I have asked for welcome drink vouchers as Accor Gold Member that request also denied by them after showing them written benefits of Gold Member they provide us welcome drink vouchers which was very awkward. After seen the room they first provide I didn't like bcz there was a only electric pool view from the balcony, Small old TV & also the room was not that which I have booked After some time some manager came and provide us new room as per my booking During whole stay staff was working for next day's wedding arrangements which was very disturbing like noisy & smelly they were cleaning floor just out side our room door with some liquid like acid which was smelling very bad, WiFi was not working in the room some how which was fixed by reception staff at night. Although I like the property but proper hospitality was missing. At the end there wifi was not working during check out time due to that there system not working I couldn't burn my Accor points and have to pay in currency, And I thought it was bcz of me I couldn't receive OTP but in next stays in Accor hotels in goa I did it smoothly. I just appreciate the room change effort by the manager & special thanks to restaurant staff who surprised my child next morning in breakfast with pastries as there was no buffet breakfast as no other guests was there.

Dear Guest, Greetings from Mercure Goa Devaaya Resort! Thank you for taking time to share your experience at Mercure Goa Devaaya Resort. We would like to apologize for the inconvenience you faced during your check-in and also like to thank you for appreciating the hotel and good services encountered at the restaurant. We believe in true guest deliverance with best of our services to live up to the guest expectation and would like request to visit us again given an opportunity to serve you better. Sincerely, Sanjay Pagi General Manager

Customer review rating 1.5/5

Gaurav M. Families - Confirmed reviews ALL

The overall stay was pleasant, and the staff were very helpful. The location is excellent, right by the river with plenty of activities around. However, I had an unpleasant experience during checkout, where a delay caused me to miss my train, forcing me to spend a significant amount on same-day flights. Additionally, I have been following up on the refund for one night’s stay, which was initially paid by credit card and later settled using points. I was informed the refund would be processed within a few days, but it has now been over three weeks with no update. There has been absolutely no response or accountability. Unfortunately, due to this experience, I will not be returning.

Dear Guest, Greetings from magnificent Mercure Goa Devaaya Resort! Thank you for taking time to share your experience at Mercure Goa Devaaya Resort. We thank you for your positive feedback for the hotel, staff, serenity and activities. As discussed with you the re-refund has been processed and the amount to be credited onto your account in this week. The refund process post your check-out was immediately initiated but due to cheque clearance delay at the bank end it took longer than usual timeline. Hence, we cancelled that and re-processed your refund. I would like to apologize for the same and would like to invite you back to give us the opportunity to serve to better. We look forward to welcoming you back for another exceptional stay at Mercure Goa Devaaya Resort. Sincerely, Sanjay Pagi General Manager

Customer review rating 5.0/5

Samir S. Friends - Confirmed reviews ALL

Goa is my favourite destination and I I feel so happy with the way staff took care of us. Big thanks to Mr.Siddhart . He was very calm and helpful. Because of him I never felt I am not in the my house. Food part was amazing. Mr. Joe and his team treated us like family. I also remember Swapnil Shina Adam All of them very kind and smiling always. And of course thanks to team of chefs. He made amazing coffee for me same like I make it at my home This trip became very memorable because of all these people. Thank you Mercur Goa team, you made us feel at home. I will visit again soon.

Dear Guest, Greetings from magnificent Mercure Goa Devaaya Resort! Thank you for taking time to share your wonderful experience at Mercure Goa Devaaya Resort. We are delighted to hear that our team made your stay perfect and memorable. It brings us great joy to know that our dedicated team members contributed to making your stay memorable. Your kind words will certainly be shared with the team, as they serve as a great motivation for all of us. We look forward to welcoming you back for another exceptional stay at Mercure Goa Devaaya Resort. Sincerely, Sanjay Pagi General Manager

Customer review rating 4.5/5

Alistair N. Families - Confirmed reviews ALL

The scenic location on Divar Island surrounded by the waters of the Mandovi river with Khazan lands and mangroves made it a perfect holiday for our family.

Dear Guest Greetings from magnificent Mercure Goa Devaaya Resort! Thank you for taking time to share your wonderful experience at Mercure Goa Devaaya Resort. We are delighted to hear that our team made your stay perfect and memorable. It brings us great joy to know that our dedicated team members contributed to making your stay memorable. Your kind words will certainly be shared with the team, as they serve as a great motivation for all of us. We look forward to welcoming you back for another exceptional stay at Mercure Goa Devaaya Resort. Sincerely, Sanjay Pagi General Manager

A much better place than morais dos Quodros in the Divar island

TripAdvisor rating 5.0/5

Voyager51976681551 TripAdvisor review

Awesome 👌 vast area good river view n greenery I booked 9 rooms for my guests..it was a very pleasant and enjoyable stay ..the breakfast too good

Dear Guest, Greetings from magnificent Mercure Goa Devaaya Resort! Thank you for taking time to share your wonderful experience at Mercure Goa Devaaya Resort. We are delighted to hear that our team made your stay perfect and memorable. It brings us great joy to know that our dedicated team members contributed to making your stay memorable. Your kind words will certainly be shared with the team, as they serve as a great motivation for all of us. We look forward to welcoming you back for another exceptional stay at Mercure Goa Devaaya Resort. Sincerely, Sanjay Pagi General Manager

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Other web-users rate our hotel

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  • 116 reviews 9.1/10 Amenities
  • 95 reviews 9.7/10 Vibe
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  • 51 reviews 9/10 Cleanliness

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