Mercure Goa Devaaya Retreat 4 stars

Customer review rating 4.7/5 215 reviews

Mercure Goa Devaaya Retreat
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Hotel extras

  • 45 mins drive from Goa airport and 5 mins from the world-famous churches of Old Goa.

  • Explore a non-polluted & traffic free perfect getaway from the hustle & bustle of the city.

  • Riverside restaurants offer international and local cuisines.

  • Be a part of the local heritage & culture and explore the local markets & taverns in Divar.

  • Centre offers best treatment of Ayurveda, Naturopathy & Yoga under one roof in modern ambiance

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • GOA INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Boat excursionsPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 4 restaurant(s)
Business services
  • Business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Goa Devaaya Retreat

Divar Island
403403
goa
india

Tel: +91832 2280500

Fax: (+91)832 2280678

Check-in from 14h00

Check out up to 12h00

  • By plane

    GOA INTL AIRPORT At 32km / 19 miles - Shuttle paying

  • By train

    MADGAON At 40km / 24 miles

GPS :15.539019, 73.908535

Our accommodation(s)

The centre has 57 rooms with Free WIFI, private balcony/cozy sitout area, work desk, and shower in all rooms. Access to swimming pool, fitness centre, and retreat services. Our Goan Portuguese styled rooms with modern amenities are sure to wow you.

Superior Room with double bed and balcony with field and garden views

  • Max. number of persons: 2
  • Area: From 41 / 441 sq ft
  • Views: Park view *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with Twin beds and balcony with field and garden views

  • Max. number of persons: 2
  • Area: From 41 / 441 sq ft
  • Views: Garden View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

MANOS

Type of cuisine: International

Restaurant offers international and regional specialties with scenic view of Mangroves and river Mandovi. Attraction on the menu is the fresh fish and prawns caught from the sluice gate next to the restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMBOI

Type of cuisine: Healthy eating

An all-day dining poolside restaurant with a view of coconut trees and the Portuguese-style villas. It serves a healthy macrobiotic, body-type specific menu, including Ayurvedic, European, and Indian delicacies to suit individual palates.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MALAR

Type of cuisine: Healthy eating

Adjutant to the swimming pool, the AC restaurant a comfortable setting to relish a well planned wellness à la carte vegetarian menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Jetty

Type of cuisine: Healthy eating

Dinning at river side deck restaurant is an unforgettable experience with a breath taking view of Mandovi river, serving healthy snacks and juices.

Our guest reviews for
Mercure Goa Devaaya Retreat

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

215 reviews

tripadvisor

TripAdvisor Rating 4.5/5

166 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Obviously well located on island, away from hustle bustle

Customer review rating 4.7/5

Sanjiv D. Friends - 19/01/2021 Confirmed reviews ALL

The hotel staff is too humble. Very timely service is USP. The location of resort is beyond comparison . The weigh reduction package was true to ayurveda and naturopathy. The diet was balanced to the tune of the treatment. Very satisfactory property

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback in regards to our staff & the Ayurveda treatment diet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Location very good, peaceful. Ideal spot for relaxation

Customer review rating 4.7/5

Dr. P. R. P. K. Families - 18/01/2021 Confirmed reviews ALL

Ambience good. Hospitality superb

Dear Dr. K., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Relaxed Atmosphere. Hospitable staff. Superb food

Customer review rating 4.7/5

Macjoe Families - 18/01/2021 Confirmed reviews ALL

We had a good experience on our two day stay as a family. The location was excellent. Food very Good Staff were very cooperative and friendly. Kids loved the pool.. Overall a very Good Short Vacation

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Good place to unwind

Customer review rating 4.7/5

Atul Families - 17/01/2021 Confirmed reviews ALL

The trip was good. The food was also good. Rooms are clean and spacious.

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Beautiful and serene

Customer review rating 4.7/5

Sameer G. Families - 15/01/2021 Confirmed reviews ALL

Experience was great. We thoroughly enjoyed. Food was excellent. Staff was very cordial. Things to improve, House keeping , Room 127 flush needs repairs. Indication of bed bugs which needs immediate attention.. Massages were great. The detour of Divar islands was superb. The staff on this tour was awesome.

Dear Mr G., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Complete rejuvenating stay

Customer review rating 4.7/5

Seema S. Solo - 12/01/2021 Confirmed reviews ALL

Great location, free of noise , crowd and lovely view. wonderful staff especially housekeeping and restaurant staff. Ayurveda program and complimenting diet is so completely satisfying and reboots body and mind energy levels

Dear Ms. S., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback on the Ayurveda program & the healthy diet food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Overall comfortable stay and homely staff.

Customer review rating 4.7/5

Palak Couples - 08/01/2021 Confirmed reviews ALL

Staff had made our stay quite comfortable and helped in every way they could.

Dear Ms K., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Superb Relaxing Stay

Customer review rating 4.7/5

Vineet N. Families - 05/01/2021 Confirmed reviews ALL

The Location is awesome. The calmness of the place rubs off on u in a gentle and melancholic way. Was able to unwind and truly relax. Staff is highly courteous and super efficient.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Truly a Hidden Gem in Goa

Customer review rating 4.7/5

Rohan J. Solo - 04/01/2021 Confirmed reviews ALL

I cam across this property by accident on Google Maps and decided to read a bit more. To be honest, I did not know it involved a ferry crossing. I am just glad that I stayed here. Check In was extremely professional as I got a guided tour of the resort and it's facilities before going to my room. One of a kind experience. I was given a heads up that the resort is undergoing a lot of changes and at times service may be a bit slow. I really appreciate the person for telling me this and I just soaked into the lovely atmosphere of the resort. I had initially booked for 1 night but after lunch, decided to extend by another night. Best decision ever. Staff are very courteous and friendly. I got along well with Amith at the lounge bar opening night. The food served is excellent. I dont know how time flew so fast in spite of me taking it lazy. I truly felt relaxed and rejuvenated. I am sure I will return to Mercure in the near future!

Dear Mr. J., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Very bad customer service

Customer review rating 4.7/5

Surbhi G. Couples - 04/01/2021 Confirmed reviews ALL

Pathetic. AT time of check in-there was no communication of my room upgrade...have to stand for 1 hour at reception. At check out they didnt have my payment history details. Again at 1'o clock in night i was asked to find my transaction ID. Still there is no linkage between accor site payment and hotel and staff is still harassing me for the payment where in i have sent all the documents. pATHETIC STay.

Dear Mr. g., Thank you for taking the time to tell us about your experience at the Mercure Goa Devaaya Retreat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nilesh Noronha Rooms Division Manager

Good stay

Customer review rating 4.7/5

Munesh K. Families - 04/01/2021 Confirmed reviews ALL

Very friendly staff, took care very well, specifically food and beverage. Great customer connect specially Raj and his entire team and of course Sanjay as a great leader. Big thanks.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Such a memorable stay

Customer review rating 4.7/5

Rahul U. Couples - 03/01/2021 Confirmed reviews ALL

It was really memorable and a wonderful stay. The property is amazing,cost,great location, staff is really helpful,ambience is good,food is spread with lot of variety.

Dear Mr. Rahul U., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Well Located

Customer review rating 4.7/5

Raghuram Families - 01/01/2021 Confirmed reviews ALL

It’s a another heaven away from the already awesome Goa. Tucked away in an island only accessible by ferry it was fun to load our car and cycles . The property is beautifully built and spread out spacious. It’s a great place to unwind if beach is not your necessity

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Excellent leisure time

Customer review rating 4.7/5

Manoj B. Couples - 31/12/2020 Confirmed reviews ALL

Tick off all the points.. Close to nature & ayurveda Calm place Good recharge to soul Other side of a coin & Food is something needs improvement

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Great stay, though very poor reservation and check in/chexk out experience

Customer review rating 4.7/5

Varun S. Families - 28/12/2020 Confirmed reviews ALL

I had called in the hotel for reservation, and was asked to make a 20% prepayment which I did. On arriving at the hotel, the check in team had no clue about our reservation, not about our prepayment. Nevertheless, the bad check in experience was well compensated by the courteous staff and we had a good stay experience.

Dear Varun S., Thank you for taking the time to tell us about your experience at the Mercure Goa Devaaya Retreat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nilesh Noronha Rooms Division Manager

Nice view from the river view rooms, bathrooms need a face lift

Customer review rating 4.7/5

Kunal G. Families - 28/12/2020 Confirmed reviews ALL

Very good view from river view rooms... Pros - calm, neat, beautiful, supportive staff Cons - bathrooms definately need renovation, short of variety in food menu

Dear Kunal G., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

Stay close to nature with modern comfort

Customer review rating 4.7/5

Dr. S. P. K. Families - 28/12/2020 Confirmed reviews ALL

Mercure Goa Devaaya retreat was an accidental choice for a short Christmas vacation. We never expected that a non-descript island of Divar, so close to Panaji, would turn out to be a memorable experience that we four familes would cherish for ever. What made the two night stay memorable is the cosy comfort of the property with the architecture of the villas so naturally blending with nature, yet with extremely clean and mordern comforts. The concept of healthy stay with nature was very vivid in each and every ameneties, be it the youga centre, the ayurvedic therapy, acupressure. The indoor game place is an instant hit with children, and fishing by the water front was hit with elders as well as youngsters. The cycling, the walking tour, the food...all were excellent.

Dear Prasanna K., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

stay was enjoyable

Customer review rating 4.7/5

Nitin K. Families - 21/12/2020 Confirmed reviews ALL

Our weekend stay at Mercure Goa Devaaya Retreat was enjoyable, we were looked after well by the staff of the hotel. The service was excellent. The meals at the restaurant were also good. A special mention for Chef Peter who rolled out exotic Goan non veg cuisine for us. Our sincere thanks to the General Manager Sanjay for making our stay memorable. We look forward to visiting Mercure Goa Devaaya Retreat in the future.

Dear Nitin K., We very much appreciate your comments regarding your stay at the Mercure Goa Devaaya Retreat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nilesh Noronha Rooms Division Manager

NOT READY FOR F&B SERVICES and IN ROOM DINING

Customer review rating 4.7/5

Anonymous Families - 14/12/2020 Confirmed reviews ALL

Though we had a great time outside our rooms and property is beautiful we are highly disappointed by the room service. 1 chicken sandwich and masala chai never reached the room even after 2 hours of multiple calls and reminders on day 1.. so we managed with chai and canceled the order finally. Next day same story .... we ordered cold coffee and sandwich ... both never reached even for 2 hours of reminders ! The breakfast and lunch buffet food didn't show up on time after waiting for so long !!! Thank you.

Dear Mr O., Thank you for taking the time to tell us about your experience at the Mercure Goa Devaaya Retreat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nilesh Noronha Rooms Division Manager

Unfortunately, not a retreat.

Customer review rating 4.7/5

Pedro P. Couples - 14/12/2020 Confirmed reviews ALL

It is a beautiful place, but our stay had unfortunate and unpleasant experiences, which are not expectable for a hotel this category. The room needs maintenance: it was clean, but the AC is way to loud and not strong enough, and the water in the toilet came brown for 30 minutes when we wanted to take shower. The rooms need to be inspected and fully checked after such a long time being close. It is not reasonable to have these issues. There was a wedding in the night we stayed. I complaint in the reception at 11 pm. It is not admissible that in a retreat, where one can relax in silence, do yoga and ayurvedic treatments, one has half of the garden space occupied by a wedding, not being able to use it, and has loud music for hours in the evening. Definitely the worst thing you can do to a guest who comes here for the space, the location and the silence. This is a retreat! Not a party plot. Other issues that are not up to the standards: breakfast is bad, for a hotel of this category. Juice was spoiled, bread was not of good quality (the Goan poi was good but kept under the sun it gets hard very fast). Sambar not a real one, only papaya as fruit option (when are so many more fruits now), no black coffee. I was made to pay 150 INR extra for a black coffee that should be part of the breakfast, when in the end it is 2 packs of Nescafe worth 10 INR. Definitely what one expects. The same with the juice: my partner had to ask a fruit juice (which should be included, since the offered one was completely undrinkable), and had to pay. This pettiness is not expected in a place like this, and ruins an experience of what could have been a very good stay. we were thinking staying one more night but we decided to check-out. The location is beautiful, the employees are kind, but these things ruin the reputation of a hotel ,and definitely made us feel unpleasant with the overall experience. positive things: staff is cordial, we had a room upgrade (very generous), location is stunning and ideal to relax and retreat. If one can...

Dear Mr Pedro P., Thank you for taking the time to tell us about your experience at the Mercure Goa Devaaya Retreat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nilesh Noronha Rooms Division Manager

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