Novotel Goa Candolim 5 stars

Customer review rating (ALL Rating) 4.1/5 761 reviews

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Novotel Goa Candolim - Image 1
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Anna Waddo Main Candolim Road, Candolim, Bardez, 403515 GOA, India

Description

Hotel extras

  • 5 minute drive to Candolim Beach. Close to Baga, Calangute & Sinquerim Beach

  • Centrally located to most popular tourist attractions and North Goa's sizzling nightlife.

  • Explore Goa with local experiences on offer like trips to local bakery or local market & more

  • Explore Goa's famous night life @ Club Cabana, LPK, Tito's and Curlies

  • Samayaa Spa offers therapies that are designed to elevate your senses & restore peace.

Our accommodation(s)

Hotel location

Novotel Goa Candolim

Anna Waddo Main Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.526628, 73.765854

Telephone
Fax +91 832 711 2223

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SQUARE

Serves global cuisine and regional specialties. Includes interactive live kitchen and wood-fired pizzas with live performance. Serves breakfast, lunch and dinner buffets along with A la Carte Menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  761 reviews

Customer review rating 5.0/5

Gotam S. Families - Confirmed reviews ALL

Gentle staff with all the amenities and food. Everything was perfect specially with kids and the pool area.

Customer review rating 0.5/5

Randhir K. Families - Confirmed reviews ALL

Starting from arrival till the complete 3 days of stay, it was pathetic. Calling multiple times for even a water bottle, fixing TV.

Dear Randhir K., Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amit Sangwan Cluster General Manager

Customer review rating 4.0/5

Anish M. Families - Confirmed reviews ALL

The stay was comfortable and the staff were very helpful. The only concern was that the Elegance Suite I paid early check‑in for wasn’t available, so we had to use another room temporarily, with no adjustment in the charges.

Dear Anish M., Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amit Sangwan Cluster General Manager

Customer review rating 4.5/5

Prajwala P. C. Families - Confirmed reviews ALL

Great stay with very good pool for kids . Enjoyed a lot.

Dear Prajwala P. C., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Sangwan Cluster General Manager

Customer review rating 2.0/5

Naga K. P. J. Friends - Confirmed reviews ALL

During check-in promised a room on 4th floor and made us wait for an hour( even after explaining that we are tried after a long journey) and then gave us a room on lower floor and when we try to explain this issue to guest relations manager, he response was poor and resolution was unhappy. During checkout, billing took more than 20 mins and valet took more than 30 mins to get the car and finally when car has arrived there was no one to help with the luggage and there was no one to co ordinate.

Dear Naga K. P. J., Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amit Sangwan Cluster General Manager

Other web-users rate our hotel

  • 389 reviews 9.4/10 Location
  • 1,159 reviews 7.8/10 Room
  • 2,210 reviews 8.8/10 Service
  • 10 reviews 7.6/10 WiFi
  • 771 reviews 8/10 Cleanliness
  • 385 reviews 8.3/10 Breakfast
  • 312 reviews 7.7/10 Pool
  • 42 reviews 9.3/10 Bar

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