Novotel Goa Candolim 5 stars

Customer review rating (ALL Rating) 4.1/5 796 reviews

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Description

Hotel extras

  • 5 minute drive to Candolim Beach. Close to Baga, Calangute & Sinquerim Beach

  • Slide into holiday mode with three pools, including a fun pool with slides and a kiddie pool.

  • Step into an airy atrium lobby with a stylish bar and coffee lounge at its heart.

  • Explore Goa's famous night life at Club Tito's, Cohiba, Sinq and Hammerzz

  • Restore your rhythm at Samayaa World Spa with therapies designed to relax body and mind.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Goa Candolim

Anna Waddo Main Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.526628, 73.765854

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SQUARE

Discover a vibrant spread of global favourites and regional specialties, brought to life at our interactive live kitchens. From hearty breakfasts and leisurely lunches to sumptuous dinners, every meal is crafted to be fresh, wholesome and full of flavour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  796 reviews

Customer review rating 3.5/5

Arvind R. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Harjot S. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Saurabh G. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Rinda J. Friends - Confirmed reviews ALL

Customer review rating 2.5/5

Reshma P. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. First and foremost, please accept my sincere apologies for the shortcomings you experienced. It is disappointing to learn that we were unable to deliver the seamless and memorable experience that you rightfully expected. I regret that the communication regarding the dining arrangement under your Half Board package was not provided proactively. While buffet service may be replaced with an à la carte set menu during periods of low occupancy, this should have been clearly communicated to you in advance. I also sincerely apologize for the delay during your first lunch, particularly as you were travelling with your infant. I am, however, pleased to know that the baby food met your expectations. I also regret the inconsistency in communication regarding the applicable discounts. The promotional offer displayed at the lift and the discounts extended by our team should have been explained clearly to avoid any confusion. Similarly, I apologize for your experience with our Room Service team. Regardless of the policy, the interaction should have been handled with courtesy, empathy, and a willingness to assist, especially considering you were travelling with a young child. I am equally sorry that the baby pool slide was not operational during your stay and that you were unable to enjoy our regular buffet experience. Your comments regarding the quality of our towels have also been noted and shared with the respective department for immediate review. On a positive note, I am delighted to read your appreciation for our Housekeeping team. It is always encouraging to receive recognition for colleagues who genuinely strive to make our guests comfortable, and I will ensure your kind words are shared with them. Thank you once again for bringing these matters to our attention. Your feedback is invaluable and enables us to improve both our facilities and the consistency of our service. We hope you will give us another opportunity to welcome you back and provide you with the level of hospitality that reflects our brand standards. Warm regards, Amit Sangwan General Manager

Other web-users rate our hotel

  • 453 reviews 9.3/10 Location
  • 1,245 reviews 7.5/10 Room
  • 2,344 reviews 8.4/10 Service
  • 12 reviews 6/10 WiFi
  • 821 reviews 7.9/10 Cleanliness
  • 415 reviews 8.1/10 Breakfast
  • 350 reviews 7.9/10 Pool

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