ibis Styles Goa Calangute 3 stars

Customer review rating (ALL Rating) 4.1/5 760 reviews

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Survey 166, Naikawaddo, Calangute Bardez, 403516 GOA, India

Description

Hotel extras

  • Located in the most happening area of Goa.

  • Longest breakfast.

  • State-of-the-art Meeting and event facilities.

  • Separate Kids' Play and Pool area.

  • Pool view from every room.

Our accommodation(s)

Hotel location

ibis Styles Goa Calangute

Survey 166, Naikawaddo, Calangute Bardez
403516 GOA
India

GPS:15.540654, 73.762959

Telephone
Fax +91 832 671 6099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  760 reviews

Customer review rating 5.0/5

Vikas T. Couples - Confirmed reviews ALL

it was good

Dear Mr. T., Thank you for your feedback. We are glad to know you had a comfortable and pleasant stay with us. We look forward to welcoming you again soon. Sincerely, Balagi Singh General Manager ibis Styles Goa Calangute

Customer review rating 0.5/5

Suryaji P. Business - Confirmed reviews ALL

I had reserved twin bed with breakfast from ibis website. Sumit from front desk tried to sell me the room n breakfast at higher rate. I showed the confirmation email still he said he could not see my reservation. Suddenly he saw the reservation for the room but not the breakfast. After about 15 mins of explaination he said now I see your breakfast as well. I ain't dumb to notice what he was trying to do. First you say you don't see reservation in the system then because I didn't let things go you see the reservation, that's cheating. If you teach this in your training you guys have a very poor job, he couldn't sell me room at higher price. Also, I had reserved twin beds room, but got queen bed room. Shame!

Dear Mr. P., Thank you for your feedback. We regret the inconvenience during your arrival. However, we would like to clarify that your reservation was handled as per standard procedures, and there was no intent to mislead or overcharge. Our team was verifying the booking details to ensure accuracy. We apologize for the room type mismatch and will review this internally. Sincerely, Balagi Singh General Manager ibis Styles Goa Calangute

Customer review rating 2.0/5

Chirag K. Solo - Confirmed reviews ALL

I stayed at the Ibis Calangute recently, and honestly, the experience was pretty frustrating because the hotel just doesn't deliver what it advertises online. First off, the hotel's website and the Accor page state that the property has two business centers. When I checked in, I asked about this, and the receptionist flat-out told me that since it's a 3-star hotel, they don't have those kinds of facilities. The weird part? While I was sitting in the lobby waiting for my cab at checkout, I clearly saw a lift for business center. I'm not sure why the receptionist lied about it or if they were just poorly trained, but it was a very strange interaction. Then there's the food situation. The website says breakfast is available until 12 PM (except for live counters). But in reality, they start clearing nearly everything out—including the tea, poha, idli, and cornflakes—right after 10:30 AM. I was there until 10:45 one morning and it was completely packed up. It's not the biggest deal in the world, but it definitely feels like false advertising. Even when the breakfast is running, the service is really lacking. The staff just didn't seem to have any urgency to refill basics like plates, bowls, butter, and cream. On two separate days, I had to wait 15 to 20 minutes just to get those items. Waiting 20 minutes for a clean plate at a buffet is just not good. On my second day, I wanted some whipped cream for my pancakes and waited nearly 30 minutes for it. I ended up finishing my breakfast sitting right near the counter, repeatedly asking for it, and it was never refilled. When I finally asked for the manager, I was just told to "come back after 11" to discuss it. Definitely not an ideal experience. Another annoying issue was the bathroom amenities. When I got to my room, both the shampoo and body wash bottles were completely empty. Housekeeping came to refill them, but the pump on the bottle was broken so it couldn't dispense anything anyway. Basic stuff like this should really be checked before a guest walks in, especially since this was a standard-time check-in, not an early one. I will say the one saving grace was the housekeeping staff and the rooms themselves. The rooms were kept very clean and were always nicely made when I came back at the end of the day. The housekeeping staff was also genuinely helpful whenever I raised an issue with them directly. Overall, if you just want a clean place to crash, the rooms do the job. But if you are expecting the amenities they advertise online or attentive service at the restaurant, you'll probably be disappointed.

Dear Mr. K., Thank you for sharing your detailed feedback. We regret that your experience did not meet expectations. Please note that there was no intention to misrepresent any facilities or services; however, we will review your concerns regarding communication and breakfast service internally to ensure better clarity and consistency. We also apologize for the inconvenience caused with amenities and appreciate your kind words for our housekeeping team. Your feedback is valuable, and we hope to provide you with a more seamless experience in the future. Sincerely, Balagi Singh General Manager ibis Styles Goa Calangute

Customer review rating 5.0/5

Pankaj L. P. Solo - Confirmed reviews ALL

Room was reserved as per my request by Pradnya & delivered by Saurav of front Reception desk. Housekeeping staff, bar, Restaurant, Room dining, Musical night too was as per the expectations. All perks of Accor Explorer Gold Membership were applied & redeemed without any hassle. Easy & fast checkout process too. I will be very Happy to stay again in near future at ibis styles Goa Calangute.

Dear Mr. P., Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a comfortable stay and appreciated our location, as well as the seamless service provided by our team. It is especially encouraging to hear your kind words for Pradnya and Saurav from our Front Office team—your appreciation will certainly be shared with them. We are also pleased that you enjoyed the overall services, including housekeeping, restaurant, bar, room dining, and the musical evening. It is great to know that your Accor Explorer Gold Membership benefits were smoothly applied and that your checkout experience was quick and hassle-free. Your kind words truly motivate us, and we look forward to welcoming you back for another memorable stay in the near future. Sincerely, Balagi Singh General Manager ibis Styles Goa Calangute

Customer review rating 1.5/5

Suraj P. Families - Confirmed reviews ALL

While my package included beer bucket as complimentary, i was denied the same. Later o had to escalate and get the same resolved. As per Accor policy Kids dine was free however i was denied the same. Had to again escalate multiple times.

Dear Mr. P., Thank you for sharing your feedback with us. We have carefully reviewed your booking details and regret to inform you that the beer bucket was not included in your package. However, as a gesture of goodwill, our team did offer beer to ensure your experience was not impacted. With regard to the kids’ dining benefit, as per the policy, complimentary meals for children are applicable when the room is booked with a meal package. Despite this, our team extended the benefit and offered meals for your child even beyond the standard breakfast hours as a goodwill gesture. We understand that this may have caused some inconvenience, and we appreciate your patience during the interactions with our team. Your feedback has been noted to ensure better clarity and communication in the future. We hope to have the opportunity to welcome you again for a smoother experience. Sincerely, Balagi Singh General Manager ibis Styles Goa Calangute

Other web-users rate our hotel

  • 761 reviews 9.1/10 Location
  • 1,436 reviews 6.8/10 Room
  • 3,833 reviews 9.2/10 Service
  • 20 reviews 7.8/10 WiFi
  • 1,838 reviews 8.8/10 Food
  • 1,015 reviews 9/10 Breakfast
  • 712 reviews 8.3/10 Amenities
  • 711 reviews 7.9/10 Cleanliness

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