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Novotel Goa Resort & Spa Hotel 5 stars

Customer review rating 4.5/5 3,844 reviews

ALLSAFE approved hotel

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Novotel Goa Resort & Spa
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+ 24 Services

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road
Candolim, Bardez
403515 goa
india

Tel: +918327112424

Fax: (+91)8327112425

Check-in from 15h00

Check out up to 12h00

  • PRIVATE BUS SERVICE :  CANDOLIM STOP BUS STOP

  • By plane

    DABOLIM AIRPORT At 35km / 21 miles - Shuttle paying

  • By plane

    GOA AIRPORT At 36km / 22 miles

  • By plane

    GOA AIRPORT At 36km / 22 miles

  • By helicopter

    AGUADA At 5km / 3 miles

  • By train

    MADGAON At 50km / 31 miles

  • By train

    MARGAON STATION At 47km / 29 miles

  • By train

    THIVIM At 18km / 11 miles

  • By train

    THIVIM STATION At 19km / 11 miles

GPS :15.520575, 73.769631

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 121 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 4 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas Additional charge
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • GOI Additional charge
    • DABOLIM AIRPORT Additional charge
  • Hotel Parking
    • Near the property
Well-being
  • Vitality Pool
    • Outside
    • On site
  • In Balance Fitness Centre
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Childrens Club for 6 to 12 years
    • Board games available
    • Childrens Club for 3 to 6 years
    • childrenclub03
    • Video game area
    • Childrens Club for 4 to 6 years
    • Play area

Our accommodation(s)

Spacious, contemporary design and adaptable place for living. Perfect for all your needs where neither style or comfort is compromised. A décor inspired by local elements has been designed to make you feel completely at home.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 790

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Goa Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,844 reviews

TripAdvisor Rating 4.5/5

2,353 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

WELL MAINTAINED

Customer review rating 4.0/5

Rahul Friends - 19/10/2021 Confirmed reviews ALL

IT A GOOD STAY AT LOCATION BUT FOOD QUALITY AND SERVICS IS NOT UP TO THE MARK, NEED TO IMPROVE FOOD QUALITY AND SERVICES

Great place to stay especially with kids.

Customer review rating 4.5/5

Manasi Families - 18/10/2021 Confirmed reviews ALL

We always prefer Novotel properties to stay with kids. Novotel Goa Resort and Spa is great in all aspects - Location, Amenities (children play area, kids engaging games at Reception, Swimming pool), Breakfast, Cleanliness etc. We were also happy to receive our order from your 24 /7 Kitchen at 2 am. Overall it was great Experience!!

The location of the property was excellent with Candolim Beach just 10 mins walk with good local eat outs. The GYM was quite good. and shops.

Customer review rating 5.0/5

Tridib L. Families - 18/10/2021 Confirmed reviews ALL

All member staffs were extremely cooperative and ever ready to serve in house guests. My 11 rating out of 10 to Novotel Goa Resort and Spa team. Will definitely plan my next stay in this property whenever I come.

Good stay.

Customer review rating 4.5/5

B. Families - 18/10/2021 Confirmed reviews ALL

Comfort stay.

Excellent stay at an amazing hotel

Customer review rating 5.0/5

Sadaf K. Families - 17/10/2021 Confirmed reviews ALL

From check in to check out everything was beyond perfect. The hotel was following all covid protocol. The food, staff, room, amenities were absolutely fantastic. Restaurant staff Imran and Sukanya pampered us to the core. They ensured whatever we need should be served in the best possible way. Definitely will come back soon and spread the word among our family and friends

Well served with good service

Customer review rating 4.5/5

Ajit S. Families - 17/10/2021 Confirmed reviews ALL

It was gr8 experience. The food, d stay, d hospitality all were of top standard.

Dissatisfied Stay

Customer review rating 1.5/5

Sahil A. Couples - 16/10/2021 Confirmed reviews ALL

Stay Duration: 3N4D First Day: The room assigned was 328 which seemed old and needed maintainance. The room did not cool either at low temperatures. I had communicated my dissatisfaction at the end of day to the reception by day end and requested for change of room. Day 2. No one got back to me on my request. 4 am the AC stopped cooling and I complained housekeeping and was attened after 30mins by someone who said will check and get back. But no one got back to me. I had to sleep on a fan and had to eat cold breakfast as I was late to it (rather did not eat anything) Day 3: I was assigned a new room but it was too late and my experience was already spoilt. During checkout we called for luggage help till our car but we got no response. Eventually after waiting for half an hour we had to carry them downstairs ourselves. I was on a honeymoon and it was an embarrassment for me. There were a few positives (there are more negatives which I can mention) but after this experience please don't expect any good reviews from me. I have asked the travel company who helped with the booking to not recommended the hotel.

Superb location

Customer review rating 4.5/5

Parul K. Families - 15/10/2021 Confirmed reviews ALL

Good place with good staff near the beach

Good stay

Customer review rating 3.0/5

Nilesh L. Families - 14/10/2021 Confirmed reviews ALL

Overall good stay but there are some misleading counters allowed in their premises to fool customers. VSnapU advertising as free photo is one of them.When we spoke to them, they started pushing for the package,I said want only the complimentary photo.Immediately they started avoiding and finally have an appointment.30 minutes prior to appointment,they messaged me that photographer has gone for lunch though appointment was set to avoid the lunch time.On asking about how can they not stick to appointment and scheduled lunch time,they started strange messages like we also need lunch ,overall an unprofessional behaviour.I understand it’s an external vendor but Novotel should not allow such unprofessional vendors in their premises as it was a bad experience for me in Novotel premises as Novotel customer and gave me an unsatisfactory experience.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager Novotel Goa Resort & Spa

great experience

Customer review rating 5.0/5

Simran D. Families - 13/10/2021 Confirmed reviews ALL

We loved the duplex suite, the food and the highlight was the staff of this property. They were super efficient, friendly and caring. They took care of everything and were extremely helpful and warm. I would like to specially thank Ms.Yojan Dar, the front office manager who took personal care to ensure a comfortable stay for us, along with her team of Ms. Toli, Ms. Saee and Brandon. The F&B staff was great too. Would definitely recommend this place. Overall, a fantastic and unforgettable experience. Appreciate your service, thank you!!!!

Good

Customer review rating 4.0/5

Hatim A. Families - 13/10/2021 Confirmed reviews ALL

It was good experience..nce service .....bt plz one req.that bath tub is missing in wash room.and glass door in the shower room ...... And Break fast .plz improve the taste....

Had a wonderful stay.

Customer review rating 4.5/5

Amit K. Families - 13/10/2021 Confirmed reviews ALL

The staff were good, soft-spoken, always in helping, quick check-in, rooms, were clean, food was good,

Great stay; blissful!

Customer review rating 5.0/5

Sooraj N. Friends - 11/10/2021 Confirmed reviews ALL

Very comfortable, stay was awesome; looking forward to going back. Miss Kulkarni at the reception was just great; she went out of her way to help us; would definitely go back to Novotel only because of Miss Kulkarni’s professionalism; kudos to her; thank you!!

Good

Customer review rating 5.0/5

Sachin W. Families - 11/10/2021 Confirmed reviews ALL

It was nice stay

Good stay....

Customer review rating 5.0/5

Manish Couples - 08/10/2021 Confirmed reviews ALL

Very nice staff ... location is very great ... all services of hotel is well maintained and excellent

Stay in Goa

TripAdvisor rating 4.0/5

Adventure50483230142 15/09/2021 TripAdvisor review

The service is certainly excellent and the people make the difference. However the cleanliness of the floors and maintenance in general had a lot to be desired for me personally. Also felt the discipline of the guests around the buffet was not in keeping with COVID protocol and no one from the staff was doing anything to implement basic discipline. Not what one expects of a French chain.

Dear Adventure, Thank you for your review. Your compliments about the service delight me and it gives me great pleasure to share it with the team. We value the feedback of our guests, as often times it may pinpoint areas needed focus and attention/. We do hope that you will come back and stay with us again next time you are in Goa. Do let us known for any further attention. Regards Ranju Singh

it would have been a average stay but made very good and memorable at the end.

TripAdvisor rating 3.0/5

51ishpreets 04/09/2021 TripAdvisor review

Its a good property but does not qualify to be in resort category because of the space constraint. All credit goes to Yogen (duty manager) who tried to make our stay comfortable. She was very flexible and helped us in upgrading our room as per our requirement and our stay ended on a Happy Note.. Staff was decent but there is always scope of improvement if we compare with the services offered by other resorts. May be this comparison is coming because we opted for Taj exotica in South Goa and then came to Novotel for North Goa stay. One of the thing, we are very unhappy about is the rates charged to us. We did direct deal with Novotel on email but rates given to us were very high as compared to what was available online on all the travel websites. This was very disappointing. Second thing, rooms given to us initially had lot of smell (Cigratte Smoke). Since we were travelling with kids, it was very difficult to stay in those room. Even though we were transferred to other room and later upgraded. But it should have been avoided at the first instance. One more thing, I would like to share is that the services at the buffet breakfast was minimal. There were no proper cutlery at the table and lack of adequate staff to serve the guests.7:30 to 11:00am was very chaotic time at the restaurant. It could have been well managed with adequate staff.

Dear 51ishpreets, Thank you for your review. We value the feedback of our guests, as often times it may pinpoint areas needed focus and attention. Thank you for giving us the opportunity to turnaround your experience and for allowing us to restore your faith in the quality of our service that we pride ourselves on delivering. Do let us know for any further assistance. Regards, Ranju Singh

Monsoon with Novotel

TripAdvisor rating 5.0/5

VikasAdiNancy 24/08/2021 TripAdvisor review

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Dear Vikas, We are so delighted to read that your experience has reached all of your expectations! On behalf of the whole team and management, thank you for your great review. We look forward to your next visit. Regards Ranju Singh

Great Stay

TripAdvisor rating 4.0/5

dibyajyoti2016 20/03/2021 TripAdvisor review

Modern and clean rooms. Friendly and knowledgeable staff. Breakfast buffet also had local Goan cuisines. The pool side is well maintained. The check-in and check-out process was very smooth. The location is ideal for someone looking to stay near Candolim beach.

Dear Dibyajyoti, Thank you for your fantastic review! We're glad you had such an excellent time at the Novotel Goa Resort & Spa and that our attentive team members were sure to take care of you. We look forward to welcoming you back. Regards Ranju Singh

Superb

TripAdvisor rating 5.0/5

jinesh072021 10/02/2021 TripAdvisor review

Superb food very good staff and chef was excellent good hospitality beautiful rooms Good activity for children and elders both In all the way it is excellent to stay here good swimming pool and good location

Dear Jinesh, Thank you for taking the time to write a review on Tripadvisor about your recent experience at the Novotel Goa Resort & Spa . It is a pleasure to read that you enjoyed your stay with us. I look forward to welcoming you back in the near future. Regards Ranju Singh

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