Novotel Goa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 947 reviews

Novotel Goa Resort & Spa - Image 1
Novotel Goa Resort & Spa - Image 2
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Novotel Goa Resort & Spa - Image 4

Description

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, Sinquerim and Coco Beach

  • Supervised kids play area, arcade games, sports hub and family friendly activities

  • Global cuisine, Italian-Goan fusion, floating meals, two bars including an inviting sunken bar

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's 1st Turkish hammam

Our accommodation(s)

Book this hotel
Room 1

Enjoy the natural, modern atmosphere of a Superior Room of 341 sq. ft. with a balcony, ensuite bathroom with signature Novotel bathroom amenities. All inclusive of complimentary Wi-Fi and tea/coffee making facilities.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 31 / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Shower Head with colored LED
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 31 / 333 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

Enjoy the views of the surrounding greenery from our bright & airy premium rooms of 341 sq. ft. ensuite bathroom with signature Novotel amenities and a private balcony. All inclusive of complimentary Wi-Fi and tea/coffee making facilities.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 31 / 333 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Prestige Suite

Spacious family suite of 682 sq.ft with a living area and dining area, kitchenette with microwave and coffee maker. Features a large bed and pull out sofa-bed, two large TV's, spacious bathroom with walk-in wardrobe.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 63 / 678 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.520575, 73.769631

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • DABOLIM AIRPORT Additional charge
  • GOI Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 121 rooms
  • One room for people with reduced mobility
  • 4 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Wi-Fi

  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Play area
  • Foosball
  • Children''s TV Channels

Well-being

Vitality Pool Currently unavailable

  • Outside
  • On site

Kids Pool Currently unavailable

  • Outside

In Balance Fitness Centre

  • On site

Sports and leisure

Badminton court

  • On site

Gym

  • On site

Basketball court

  • On site
  • Near the property

Our casual Italian dining restaurant overlooking lush green paddy fields and hills serves authentic Italian cuisine along with signature Goan and Italian fusion dishes crafted to excellence.

Sunken Bar

Other informations

Services

  • Free Wireless internet (WiFi)

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

An outdoor infinity pool with a swim up pool bar and private cabanas under the great Banyan overlooking the paddy fields and hills with a lot of sunshine. Serving up innovative refreshing beverages, light bites and soothing music.

In Balance at the Novotel Goa Resort & Spa highlights a convenient work-out space with modern equipment adjacent the outdoor swimming pool. Operational 24 hours a day 7 days a week on request

New York's finest Warren Tricomi Salon & Spa set in a traditional Bali wooden structure surrounded by the tropical mini forest features Goa's only Turkish Hammam. The Spa houses 5 chalets, each of which has two individual treatment rooms.

1131m2 of banquet space with the 2nd largest pillarless ballroom in North Goa. Ample choice of unique settings, an experienced events team to oversee every element of any event from arrival to departure and exquisite cuisine to match your occasion .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  947 reviews

Customer review rating 0.5/5

Saman K. Families - Confirmed reviews ALL

Customer review rating 1.5/5

Harsha D. S. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Sambaran K. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Priti P. D. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Mayank B. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Saman K. Families - Confirmed reviews ALL

I am writing to express my disappointment regarding our recent stay and the service provided at your restaurant. We specifically booked our meal package with the expectation of a buffet service, which allows us the flexibility to select our preferred items and quantities. Upon arrival, we were informed that meals would instead be served directly to our table to prevent food waste. While I understand the intention behind minimizing waste, this sudden change significantly altered the service we paid for and expected. Furthermore, when I brought this concern to the attention of the duty manager, the interaction was handled unprofessionally. Rather than offering a constructive solution, the manager's tone became rude and raised, ultimately telling us to go to the nearby Novotel if we wanted a buffet. This level of service and customer care falls well short of acceptable hospitality standards. I request a review of this incident and a response regarding how this misrepresentation of services and poor customer care will be addressed.

Customer review rating 1.5/5

Harsha D. S. Families - Confirmed reviews ALL

Location is good. Rooms need maintenance and repairs. Leaking ac , worn furnishings. Food average. Service not attentive. Not upto expected 5 star. Resort was under maintenance

Customer review rating 0.5/5

Sambaran K. Business - Confirmed reviews ALL

rooms are in very bad condition and not 5 star standards. i will think twice before looking at Novotel after this.

Customer review rating 5.0/5

Priti P. D. Families - Confirmed reviews ALL

I had misplaced one of the identity cards and staff was very helpful in finding it , they even checked cctv to figure out where it was! And all this is apart from the excellent service they had!

Customer review rating 4.5/5

Mayank B. Couples - Confirmed reviews ALL

I celebrated my birthday 16 August 2026 at Novotel Goa resort and spa had a great time.

Customer review rating 1.0/5

Chinthanippu D. Families - Confirmed reviews ALL

Nothing was professional or anywhere close to the hospitality we experienced in other Accor properties. Ingredients in the breakfast felt so cheap. Staff needs better training though there was intent and effort.

Dear Chinthanippu D., Thank you for taking the time to share your candid feedback with us. We sincerely regret that your experience did not reflect the standards of hospitality you have come to expect from Accor properties. We are particularly concerned to hear that you found aspects of our service lacking in professionalism and that the quality of ingredients at breakfast did not meet your expectations. We appreciate your acknowledgement of the team's intent and effort. At the same time, we recognize that genuine effort must be supported by consistent training, product quality, and professional service standards. Your feedback has been shared with the concerned teams for review and corrective action. We value your comments and see them as an opportunity to improve. We hope you will give us another opportunity to welcome you and demonstrate the level of hospitality and quality you rightly expect from an Accor property. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 3.5/5

Shraddha J. Families - Confirmed reviews ALL

While our overall stay was great. But the arrival checkin needs major improvement, We were travelling with a toddler, The room did not open, receptionist was too rude. She said it is part of housekeeping and not her responsibility. I was not happy with overall delay of 1.5 hour in checkin. wasted that day for us. Apart from this incident we had requested for decor and confirmed over email, on arrival she said they dont have baloons. Again we had to do decor ourselves. But apart from this, The cakes for birthday celeberation were good, Overall room service was good. You should consider increasing time window of kids play area and swimming pool should open early morning.

Dear Shraddha j., Thank you for taking the time to share such detailed feedback following your stay with us. While we are pleased to know that you enjoyed the overall stay, the room service, and the birthday cakes, we sincerely apologize for the inconvenience and frustration caused during your arrival. We understand how disappointing it must have been to experience a delay of approximately 1.5 hours in accessing your room, especially while travelling with a toddler. The manner in which your concern was addressed by our team also falls short of the warm and supportive hospitality we strive to provide. We are equally sorry that the confirmed room decoration could not be arranged as expected, resulting in additional inconvenience for you. Your feedback has been noted and will be reviewed with the concerned teams to ensure better coordination and communication going forward. We also appreciate your suggestions regarding extending the operating hours of the kids' play area and opening the swimming pool earlier in the morning. We will certainly share these recommendations with the respective teams for consideration. Thank you once again for highlighting both the positives and the areas requiring improvement. We hope you will give us another opportunity to provide you and your family with a smoother and more enjoyable experience. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Swapnil P. Couples - Confirmed reviews ALL

Best moments encountered

Dear Swapnil P., Thank you for sharing your lovely feedback with us. We are delighted to know that you had a comfortable stay and that your time with us created some of your best moments. It is always a pleasure to know that our guests leave with happy and memorable experiences. We look forward to welcoming you back to Novotel Goa Resort & Spa for many more wonderful moments. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Had a pleasant stay in Novotel resorts and spa . We upgraded to the suit room and that was the best decision. The two floor room gave ample space to the family. Staff is extremely polite and professional Food is as usual very good

Dear Seema Rani, Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a luxurious and comfortable stay at Novotel Goa Resort & Spa. It is wonderful to hear that you enjoyed the spaciousness of our Suite, which provided ample room for your family to relax and enjoy your stay. We are equally pleased that you appreciated the professionalism and warm hospitality of our team, along with the quality of our food. Your kind words are a great source of encouragement for all of us. Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back for another memorable experience. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

It was a nice experience, starting from check in, the support we get from Sambhavi and Akshata is outstanding. Food part chef Pradeep and Alex was an amazing support. Banquet team and Biswajeet and Anil was great to every aspects.

Dear Visvanathan P, Thank you for sharing your wonderful feedback with us. We are delighted to know that your group experience for 400 guests went smoothly and that you were pleased with the support extended by our team throughout your stay. It is especially encouraging to hear your appreciation for Sambhavi and Akshata for their outstanding assistance, as well as Chef Pradeep and Alex for their support with the culinary experience. We are equally pleased that the Banquets team, including Biswajeet and Anil, contributed to making the event seamless and successful. We will certainly share your kind words with the entire team as recognition of their efforts. It was our pleasure to host your group, and we look forward to welcoming you and your team back to Novotel Goa Resort & Spa for another successful experience. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I had a wonderful stay. The staff was very friendly and welcoming. A special thanks to Glen Sir, who was extremely helpful throughout my visit. The room was clean and comfortable, and the food was delicious. Thank you for making my stay so pleasant. I would definitely recommend this place and look forward to visiting again. ⭐️⭐️⭐️⭐️⭐️

Dear Pal Powal, Thank you for your wonderful review and for sharing such encouraging feedback about your stay with us. We are delighted to know that you had a pleasant experience and enjoyed the warm hospitality of our team. It is especially gratifying to hear your kind words about Glen and his efforts in making your stay comfortable and memorable. We will certainly share your appreciation with him and the team. We are also pleased that you enjoyed the cleanliness and comfort of your room, as well as our food offerings. Your recommendation means a great deal to us. We look forward to welcoming you back to Novotel Goa Resort & Spa for another memorable stay. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Raynor J. Friends - Confirmed reviews ALL

where leisure meets pleasure

Dear Raynor J., Greetings from Novotel Goa Resort & Spa! Thank you for sharing your wonderful feedback with us. We are delighted to know that you found your experience comfortable and relaxing, and that you enjoyed the perfect blend of leisure and pleasure during your stay. Your kind words inspire our team to continue creating memorable experiences for our guests. We look forward to welcoming you back to Novotel Goa Resort & Spa for another rejuvenating stay. Warm Regards, Amit Sangwan Cluster General Manager

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Perfect monsoon outing

Dear Rajat Kanade, Thank you for your wonderful feedback! We are delighted to know that you had a perfect monsoon outing with us and enjoyed your time at the resort. It was a pleasure having you with us, and we look forward to welcoming you back for many more memorable experiences. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 3.5/5

Vikas K. Couples - Confirmed reviews ALL

It was not so pleasant as some group captured the whole environment crowded, our leisure time relax all gone in vain. whole experience dint go so well. hoping for next time.

Dear Vikas K., Thank you for taking the time to share your feedback. We sincerely regret to learn that your stay was impacted by the crowded atmosphere during your visit. We understand how important a peaceful and relaxing environment is for a leisure getaway, and we are sorry that your experience did not meet your expectations. During certain periods, the resort may host groups alongside leisure guests. However, we always strive to balance the needs of all our guests and minimize any inconvenience. Your feedback has been shared with the concerned team as we continuously look for ways to enhance the overall guest experience. We truly appreciate your understanding and are encouraged by your hope to visit us again. We look forward to welcoming you back and providing you with the relaxing and memorable stay you deserve. Warm Regards, Amit Sangwan Cluster General Manager

Customer review rating 0.5/5

Anish R. Business - Confirmed reviews ALL

Terrible Experience. Dirty Bathrooms. Terrible Service.

Dear Anish R., Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the concerns you faced regarding the cleanliness of the bathroom and the level of service provided during your stay. This is certainly not the standard of hospitality we strive to deliver. Your feedback has been shared with our Housekeeping and Operations teams for immediate review and corrective action to ensure such shortcomings are addressed promptly. We value your comments and sincerely hope you will give us another opportunity to welcome you back and provide you with the high standards of service and comfort that Novotel Goa Resort & Spa is committed to offering. Warm Regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Nitin K. Business - Confirmed reviews ALL

I love my stay with Novotel Goa resort & spa all staff is very good

Dear Nitin K., Thank you for your wonderful review and for choosing Novotel Goa Resort & Spa. We are delighted to know that you loved your stay with us and that our team made your experience enjoyable. Your kind words and appreciation mean a great deal to us and serve as a wonderful motivation for our Heartists to continue delivering exceptional hospitality. We truly appreciate your support and look forward to welcoming you back for another memorable stay in the near future. Warm Regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Sujata P. H. Business - Confirmed reviews ALL

i had good experience

Dear Sujata P. H., Thank you for taking the time to share your feedback. We are delighted to know that you had a good experience during your stay at Novotel Goa Resort & Spa. Your kind words are truly appreciated and serve as a great encouragement to our team. We look forward to welcoming you back soon for another enjoyable and memorable stay. Warm Regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Akash G. Business - Confirmed reviews ALL

Feel like home ,staff is always ready for best service.

Dear Akash G., Thank you for your wonderful review and for choosing Novotel Goa Resort & Spa. We are delighted to know that you felt at home during your stay. Your kind words about our team being always ready to provide the best service are truly appreciated and serve as great motivation for all of us. We look forward to welcoming you back for another comfortable and memorable stay in the near future. Warm Regards, Amit Sangwan Cluster General Manager

Customer review rating 3.5/5

Manoj T. Families - Confirmed reviews ALL

Overall, I had a pleasant stay, and that's why I'm giving the hotel a good rating. The only reason I'm not giving a full 10/10 is because of my experience during checkout. I requested a late checkout until 1:00 PM—just one hour beyond the standard checkout time of 12:00 PM—due to an unexpected work meeting that I couldn't postpone. Since the standard check-in time is 3:00 PM, I was hoping this small request could be accommodated. Unfortunately, my request was declined, and I was asked to check out by 12:30 PM instead. While I completely understand that hotels have policies regarding checkout times, I was disappointed with the way the request was handled. The staff member I spoke to over the phone came across as discourteous, which made the interaction feel unpleasant. I believe a more polite and empathetic response, even if the request could not be accommodated, would have made a significant difference to my overall experience.

Dear Manoj T., Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations. Providing warm, professional, and attentive service is at the heart of what we strive for, and we regret that we fell short during your stay. Your comments have been shared with the concerned team for immediate review and corrective action to ensure we improve our service standards. We sincerely value your feedback, as it helps us identify areas where we can do better. We hope you will give us another opportunity to welcome you back and provide you with the exceptional hospitality that Novotel Goa Resort & Spa is known for. Warm Regards, Amit Sangwan Cluster General Manager

Other web-users rate our hotel

  • 419 reviews 9.4/10 Location
  • 933 reviews 6.9/10 Room
  • 1,766 reviews 8.9/10 Service
  • 14 reviews 6/10 WiFi
  • 511 reviews 7.2/10 Cleanliness
  • 345 reviews 8.4/10 Breakfast
  • 329 reviews 7.9/10 Pool

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