Novotel Goa Resort & Spa Hotel 5 stars

It was my first trip to goa and I am very happy that we choose to stay at this property, Our check in was quick & room was nice, clean and spacious. Breakfast buffet was lip smacking. Staff was very helful, courteous & always smiling ...I would definitely want to come back to your resort again & will surely recommend others too...We had a great memorable stay & Thank you once again for your hospitality.

Had a great time, The staff is courteous and we'll informed.

My husband and I stayed in Novotel over the first weekend of March'2020. The location of the hotel is excellent as it is located only 750m away from the candolim beach and so we just walked to the beach. Also, there are plenty of good restaurants around the hotel. We hung out most of time at poolside as they serve sheesha as well. The breakfast had a great spread and the rooms were very clean and neat. I loved their bathrooms which were extra neat. The only issue we had was that they didn't ask us for the security deposit at the time of checkout so we had to pay by cash for every order at the point itself which was annoying since we didn't have cash on us each time (we were hanging by the poolside). Moreover, they didn't accept card since they had YES bank accounts and the govt. had put a moratorium on the bank. Other than we loved our stay and found the staff extremely helpful and courteous. In fact, a lady guard (forgetting her name) went out of her way to get me an antiseptic for my wound (I had hurt gotten during parasailing and was bleeding) when she saw me walking back to the hotel. We also received welcome drink coupons. PS: please don't take the scoot/bikes/car for hire from the agent at the entry of the hotel - he is more expensive than the king's rental place (few metres from the hotel).

Over call, the restaurant called me to confirm that I have 50% discount on food bill however when I reached there with family they refused to give that discount which was an embarrassing moment for us. There were lot of mosquitoes in the restaurant which is not really appreciated !! The breakfast buffet does not have chicken or fish items which was very foolish of the chef !!

The hotel had a good location and the staff was very courteous and forthcoming. However, we experienced certain hiccups while check-in which was delayed from the promised time. We were a group of 4 families out of which 1 had to check in a day later. we had also requested for an early check-in which as per the hotel they could not provide since they didnot have rooms available. However, they did confirm that they would give us adjacent rooms and at 2pm which promise was not honoured and we had to waste our time in getting the same changed. The 4th room that was given next day was not of the same category and didnot have a balcony. That was the only bad experience with our hotel stay overall. The rest of the stay was a good experience. The children play area and facilities were also very nice.

Friendly staff, most ideal location, enough parking, there could be no better option than this if you have children with you- most child friendly hotel

had a pleasant stay

We really enjoyed during our stay. All staff are very helpful and hardworking. Thank you so much to all NOVATEL staff member.

It was our anniversary and I had the best time at Novotel resort. Thanks to Rohan at the reception who made our stay more satisfied. Cheers,

Always wonderful experience staying with novotel brand. front office staff prithvi was superb in welcoming. upgrading to suite. he was always helpfull during entire stay. Chef bheem , Abhay and Rana were very extra accomodating in preparing special dishes. Our special thanks to entire staff at the restaurant naming Alfonso, Neol , Malik . wish to come back again.

Hospitality, Food, Good Location

Everything was very good and smooth. Special mention to the restaurant staff who were very good. Food was excellent. Overall a very pleasant stay.

Very good and the service from all the staff was very good.(From cleaning,catering,dinning,reception,security and all the management personnel.)

Hotel is good , clean, staff all very nice. From FO staff, toli and linda also. Specially manager Ms. Yojan Das, they make i stay there like home. And their very friendly. Hotel got shuttle to beach every 15 mnt. Goa have Nice beaches

Very courteous and helpful all the staff, special Thanks to Mr Namitji,also Mr Abhishek and Pruthviraj and Miss Toly extremely helpful in checking and for comfortable stay. EXCELLENT BREAKFAST.