Novotel Goa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 1,028 reviews

Novotel Goa Resort & Spa - Image 1
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ALLSAFE approved hotel

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA

GPS:15.520575, 73.769631

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,028 reviews

TripAdvisor Rating  4.5/5  3,646 reviews

Excellent service from arrival to departure

TripAdvisor rating 5.0/5

Wander61127432353 TripAdvisor review

Well maintained & big property. Rooms are well maintained..The staff is extremely courteous and would like to specially mention Zeba for her promptness and willingness to assist on every aspect. One can surely plan a stay.

Dear Guest, Thank you for sharing your experience with us! We're delighted to hear about the excellent service you received from arrival to departure. It's fantastic that you found our well-maintained and spacious property to your liking. Special appreciation for Zeba and her prompt and willing assistance—your kind words mean a lot. We look forward to welcoming you back for another enjoyable stay. Best regards, Ranju Singh General Manager

Great Escape

TripAdvisor rating 5.0/5

Savy786 TripAdvisor review

We had a lovely stay at Novotel, Resort & Spa. The rooms were very clean & very comfortable. The staff was amazing. Special mention for duty manager, Susan. From giving us a warm welcome to making us feel homely.... she made our stay so comfortable that will make us come back to the same hotel. She is very jolly & friendly. Also zeba, the sales manager, was very friendly & hosted us well.

Dear Guest, Thank you for sharing your positive experience at Novotel Resort & Spa! We're delighted to hear that you had a lovely stay with clean and comfortable rooms. It's fantastic that the staff, especially Duty Manager Susan, played a key role in making your stay comfortable and welcoming. We appreciate your kind words about Zeba, and we're glad she hosted you well. We look forward to welcoming you back for another great escape in the future. Best regards, Ranju Singh General Manager

Need refurbish and maintenance

TripAdvisor rating 3.0/5

Partha_says Families - TripAdvisor review

Our stay at Novotel was below the standard. The hotel (including rooms and we had 6 rooms) is NOT well maintained. The exterior is shabby and old. Some of the rooms are neglected (include mirrors with spots, broken WC). We've stayed at Novotel properties in other places and this is certainly not at per at which they operate. Furthermore, the service(room service as well as front office) was extremely disappointing. The staff seemed untrained, at times rude,  unable to understand the most basic requests. They were not able to allocate a room when we arrived at the hotel (at 12:30pm), neither they could tell us when the room will be available. They told us that they will inform over the phone, but we did not get any call till 4:00pm! Finally we got our room after 4:00 pm (reception staff gave us a feeling that they did a favor by allocating a room after 4:00 pm!).This is despite informing them well in advance about our arrival plan which was acknowledged. The way front office staffs handled us is absolutely shocking and we started with a very negative experience. Overall, staff seemed very inexperienced and definitely need training about making their attitude positive towards the guest. The only highlight of our trip at the resort was Prasanjit, he manages one of their restaurants and was extremely helpful during these tough times. He helped us promptly and was one of the only reasons why we managed to have a decent stay at the hotel. The resort is beautiful, just invest in your rooms, exteriors and staff, please. Don't expect users to pay a high price but live in a shabby broken room and poorly maintained property, Hope this feedback is taken positively to actually improve the service!

Perfect stay made perfect by the special efforts of Mr. Ranju Singh

Customer review rating 5.0/5

Abhishek S. Families - Confirmed reviews ALL

It was a special occassion and I thank Mr. Ranju Singh and his expert team for the special efforts made to make our stay memorable

Well connected

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

It was a very good experience.we enjoy the stay and pool a lot.

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Other web-users rate our hotel

  • 386 reviews 8.9/10 Location
  • 680 reviews 6.7/10 Room
  • 1,201 reviews 8.3/10 Service
  • 9 reviews 4.8/10 WiFi
  • 281 reviews 9.3/10 Pool
  • 277 reviews 8.2/10 Breakfast
  • 268 reviews 6.1/10 Cleanliness

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