Novotel Goa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 981 reviews

Novotel Goa Resort & Spa - Image 1
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Pinto Waddo, Off Candolim Road, Candolim, Bardez, 403515 GOA, India

Description

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

Our accommodation(s)

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.520575, 73.769631

Telephone
Fax +91 832 671 2200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

FOOD EXCHANGE

The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  981 reviews

TripAdvisor Rating  4.6/5  4,104 reviews

Customer review rating 3.5/5

Aaron C. Families - Confirmed reviews ALL

recently stayed at Novotel Goa, marking my second visit to the property. While I have previously had a positive experience, this stay unfortunately did not meet the standards I had come to expect. Despite being a Gold member and a returning guest, there was no acknowledgment of my loyalty status, and I was asked if this was my first time in Goa. No associated benefits or recognition were extended, which was disappointing and felt impersonal. Additionally, the pillows provided in the room were dusty, leading to severe allergies throughout the night. This is a significant concern, particularly with regard to guest comfort and hygiene standards. That said, I would like to commend a few team members who truly stood out and positively impacted my stay: Pamai from the lunch restaurant was kind, attentive, and cheerful, delivering excellent service. Francis and Melroy were absolute stars. Their proactive approach, thoughtful local recommendations, and ability to anticipate and address requests elevated the overall resort experience. They truly embodied hospitality at its best. Sanjeev, the Bell Boy, was helpful, polite, and professional. While these individuals upheld the brand’s service values, the overall management oversight and quality of experience appeared to have declined when compared to my previous stay. I hope this feedback is taken constructively, as I believe Novotel Goa has the potential to deliver far better consistency and guest recognition, especially for loyal members. I look forward to seeing these concerns addressed and to a much-improved experience on a future visit.

Customer review rating 5.0/5

Dhruv S. Families - Confirmed reviews ALL

What an amazing trip! All thanks to the lovely staff members! It is the employees who make or break a property. The management is doing something right by employing such pleasant people. Starting with Ms. Mandavi on front desk, she treated us with respect and kindness. Could not have helped us more. Brilliant personal touch by her. Mr. Ashwin from the concierge was always ready to lend a hand whenever needed. A lovely man! Later on, we were met with Mr. Abhishek. He made sure that the remainder of our stay was more than memorable. Kept checking in on us and offered assistance whenever possible. All in all, the best part of this hotel are these amazing, hardworking people. Would definitely recommend to friends and family. P.s: A special shout out to Mr. Abhishek. If you ever visit, make sure to meet him for a pleasant conversation!

Amazing Property

TripAdvisor rating 5.0/5

Charanjit S TripAdvisor review

Amazing Property, Clean room, Amazing view as well as good decoration in my room by the Housekeeping team. Thank you housekeeping Team❤️

Reception is good , food is good , ambience is good

TripAdvisor rating 5.0/5

Voyager01814585421 TripAdvisor review

Me and my husband came goa for the first time we stay in accor hotels, but i can say this is best hotel with all the ambience and services , from reception till pool and gym everything was well maintained staff is courteous and well trained i would definitely love to visit again

Customer review rating 3.5/5

Gaurav S. Families - Confirmed reviews ALL

I came for a Holiday with my family. We took the elegance suite. The suite was spacious with duplex. The only issue with rooms are damp smell/water on walls. The pool area was nice and hotel had a lot of facilities. The only issue was with breakfast. The spread at breakfast was wide but the items were served cold and not warm. Breakfast was really disappointing. Location of the hotel is good and peacefull.

Dear Gaurav S., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our suite spacious and enjoyed the pool area and facilities. However, I sincerely apologize for the issues you experienced with the dampness in your room and the temperature of the breakfast items. We appreciate your comments, as they help us identify areas for improvement. Your experience is important to us, and we hope to provide a more satisfying stay in the future. Best regards, Novotel Goa Resort & Spa

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Other web-users rate our hotel

  • 530 reviews 9.3/10 Location
  • 1,178 reviews 7.2/10 Room
  • 2,544 reviews 9/10 Service
  • 10 reviews 5.6/10 WiFi
  • 619 reviews 7.4/10 Cleanliness
  • 416 reviews 8.1/10 Pool
  • 398 reviews 8.7/10 Breakfast
  • 194 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.