Grand Mercure Goa Candolim 5 stars

Customer review rating (ALL Rating) 4.4/5 587 reviews

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Description

Hotel extras

The resort caters to families with a dedicated children's play area and pet-friendly policies, ensuring a seamless and comfortable stay for all. For those seeking an intimate experience, the couple's Jacuzzi and private Plunge Pool provide the ultimate in

Our accommodation(s)

Book this hotel
Room 1

Room with 2 Single Beds Free WIFI, safe, tea making facilities and bathroom with shower.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 32 m² / 344 sq ft
  • Bedding 1 x Twin bed(s)

Room with 1 King Size Bed with Balcony Free WIFI, safe, tea making facilities and bathroom with shower.

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Room with 1 King Size Bed with Balcony Free WIFI, safe, tea making facilities and bathroom with bathtub and shower

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Room with 2 Single Beds with Balcony Free WIFI, safe, tea making facilities and bathroom with bathtub and shower

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Club Suite With Private Plunge Pool, Balcony and Bathtub

Room with 1 King Size Bed with Balcony and a Private Plunge Pool Free WIFI, safe, tea making facilities and bathroom with bathtub and shower

Max. number of persons
3
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Club Suite with Private Jacuzzi, Balcony and Bathtub

Room with 1 King Size Bed with Balcony and a Private Jacuzzi Free WIFI, safe, tea making facilities and bathroom with bathtub and shower

Max. number of persons
3
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Luxury Suite with Balcony , Bathtub and Private Jacuzzi

One Bedroom Family Suite with 1 King Size Bed and 1 sofa cum bed, Private Jacuzzi with Balcony Free WIFI, safe, tea making facilities and bathroom with bathtub and shower

Max. number of persons
4
Area
From 84 m² / 904 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Grand Mercure Goa Candolim

Pilerne-Candolim Rd, Saipem, Village Marra
403515 CANDOLIM
India

GPS:15.52143, 73.80076

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
  • MOPA AIRPORT Additional charge
  • GOX Additional charge

Accessibility

Wheelchair accessible hotel

Pets

Pets allowed Additional charge

In hotel

Hotel informations

  • 87 rooms
  • One room for people with reduced mobility
  • 87 family rooms
  • One connecting room
  • 87 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service
  • Room service

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s Club for over 12
  • Outdoor playground for children

Well-being

Swimming Pool

  • Outside
  • On site

Fitness Center

  • On site

Sports and leisure

Badminton court

  • On site

Bike rack facilities

  • Nearby

Table tennis

  • On site

Volleyball

  • Nearby

Badminton court

  • Nearby

Bike rack facilities

  • On site

Volleyball

  • On site
  • On site
  • Outdoor parking
  • Private
  • 40 parking spaces
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking

MELLO

Food enthusiasts will delight in our signature all-day dining restaurant, serving a delectable array of culinary delights.From local Goan flavours to international cuisine, every dish is prepared with finesse, promising a memorable experience.

Cooking style
International
Capacity
120
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Kosher menu
  • Salt-free menu
  • Vegetarian menu

Food enthusiasts will delight in our signature all-day dining restaurant, serving a delectable array of culinary delights.From local Goan flavours to international cuisine, every dish is prepared with finesse, promising a memorable experience.

For those seeking to savour the finest spirits and cocktails, the state of the art Silva Bar at the lobby level is the place to be. Whether celebrating or unwinding, the bar offers a sophisticated atmosphere to enjoy your favourite drink.

Elegant indoor banquet halls and scenic outdoor venues including poolside lawn and deck; customizable décor, in-house catering, dedicated wedding planning, guest accommodation, spa, pool, and valet services for seamless celebrations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  587 reviews

Customer review rating 4.5/5

Nishel P. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Bismanjeet S. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Muneesh G. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Mani P. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Mr. A. B. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Bismanjeet S. Couples - Confirmed reviews ALL

The property is being renovated by Accor, so I await the next time to see how it turns out. Had a very hospitable stay with the staff very polite and ready to assist. Scope for improvement lies on the service speed both in restaurant and specially in-room dining. Food is also good.

Customer review rating 5.0/5

Muneesh G. Families - Confirmed reviews ALL

Enjoyed the hotel facilities like swimming pool, gym, spa, lounge cocktails etc

Customer review rating 5.0/5

Mani P. Families - Confirmed reviews ALL

We recently stayed at the Grand Mercure for a 3-night family vacation, and it was a wonderful experience. The property is well-maintained with great facilities, including a nice swimming pool and a fun kids' play area. The rooms were spacious, clean, and very comfortable. ​A big highlight was dining at the Mello restaurant. We had most of our meals there, and while the buffet spread is curated rather than massive, the quality of every single item is outstanding—it felt more like an à la carte experience. Breakfast was crowded as expected, but lunches and dinners were peaceful. The staff across reception, concierge, housekeeping, and the restaurant were incredibly attentive, especially to kids' needs. ​Check-in can be a little busy if you arrive during peak hours, but the fantastic overall stay more than made up for a short wait. The airport pick-up and drop-off services were also on time and comfortable. Highly recommended!

Customer review rating 4.0/5

Mr. A. B. Couples - Confirmed reviews ALL

Everything is ok but they really need to work on the AC duct Very small duct, no cooling in the room

Customer review rating 3.0/5

Aditya S. Families - Confirmed reviews ALL

Have emailed hotel but no revert on that

Customer review rating 1.0/5

Vatsal J. Friends - Confirmed reviews ALL

property doesn’t meet accor standards. suit room didn’t feel like a suite, plunge pool was dirty, and the food was below average.

Customer review rating 0.5/5

Saurav K. Families - Confirmed reviews ALL

AC was not working , full seepage in the room .Needs mopping in every 4 hrs , extremely disappointed

Customer review rating 4.5/5

Vijay G. Families - Confirmed reviews ALL

It was an amazing stay with an extra ordinary helpful staff. Special shout out to MR. Ajay who went above and beyond to get my pet the food he deserves. Thanks to prop manager Linda as well for helping with the best possible room

Customer review rating 5.0/5

Jasmine D. S. Couples - Confirmed reviews ALL

Room upgrade, Room clean, Room service, communication with staff

Customer review rating 4.5/5

Subham K. Families - Confirmed reviews ALL

The stay was nice, got nice room upgrades, Roshan from Housekeeping was really thoughtful for keeping our rooms clean and surpriseful

Customer review rating 4.0/5

Manan J. Friends - Confirmed reviews ALL

It was a good hotel but space doesn't seems to be as mentioned. Little congested rooms. Just a suggestion there should be a dustbin near washbasin and also you should provide hand towel and face towel without asking.

Dear Mr. J., Thank you for choosing Grand Mercure Goa Candolim and for sharing your feedback. We're glad you had a good stay with us. We understand that the room felt more compact than you expected. Our Deluxe rooms are in line with the size specified but we appreciate that individual perceptions of space can differ, and we will keep your comments in mind. Thank you also for your practical suggestions. A dustbin near the washbasin and hand and face towels provided as standard are thoughtful points, and I have asked our Housekeeping team to look into both so that guests do not have to request them. We hope to welcome you back and give you an even more comfortable stay. Warm regards, Ameya Karnad General Manager

Customer review rating 4.5/5

Prabir K. B. Couples - Confirmed reviews ALL

We have enjoyed with great hospitality. Overall it was great.

Customer review rating 3.0/5

Sonal M. N. Couples - Confirmed reviews ALL

The property is in a bad state looks like not maintained well. Major cleaning issues, cockroach in dining area, lot of dust in bathroom, major condensation problem making rooms smell really bad. Only good part, helping & supporting staff. Good in room birthday decoration & a cake.

Customer review rating 4.5/5

Nitish M. Friends - Confirmed reviews ALL

Great food and stay for family, couples Frnds

Customer review rating 4.5/5

Daniel M. Couples - Confirmed reviews ALL

We decided to stay here and it was our first time. Enjoyed every day, the room was excellent and the staff were so kind and gracious. Ms. Anita Thapa - made sure our requests were granted and she coordinated for our room to be decorated for my wife's birthday. A very gracious person. House Keeping Staff are fantastic... The staff at the restaurant - Ruthie, Devraj & Austin made every effort for efficient service. They are an asset to the hospitality industry.

Customer review rating 5.0/5

Kompelli J. Families - Confirmed reviews ALL

Really love the big size premiun rooms and the lovely family suite room. The staff are good wether its reception team or the restaurants or the room service, everyone were friendly and helpful. Came for stacation and had wonderful stay.

Customer review rating 5.0/5

Upashana F. S. Families - Confirmed reviews ALL

Wonderful Stay! One must stay at this property once...no words to describe

Dear Ms. Upashana, Thank you for your wonderful review and for sharing such encouraging feedback with us. We are absolutely delighted to know that you had an awesome family stay and that every aspect of your experience—from the accommodation and cleanliness to the breakfast and service—met your expectations. Your words, “One must stay at this property once,” truly mean a lot to our entire team. We are grateful for your appreciation and for recommending us with a perfect score. It was our pleasure to host you and your family, and we look forward to welcoming you back for another memorable stay very soon. Warm regards, Ameya Karnad General Manager Grand Mercure Goa Candolim

Customer review rating 5.0/5

Sudeep J. Families - Confirmed reviews ALL

We stayed two nights with our three-year-old and came away really happy. The food was a great throughout. Breakfast had a wide spread and, importantly for us, plenty of vegetarian options. We also had dinner at Mello and drinks at Silva, and both were excellent. The kids' area was the other big win. Our son had a brilliant time there and didn't want to leave, which made the whole stay a lot more relaxed for us. As an ALL Accor Gold member I was given a complimentary upgrade, which was a nice touch and much appreciated. The staff were kind and warm throughout. Special thanks to Ms Anita Thapa at the front desk, who looked after us from check-in to check-out and made sure everything went smoothly. Would happily come back

Customer review rating 5.0/5

Praveen K. Families - Confirmed reviews ALL

Amazing trip and rooms

Other web-users rate our hotel

  • 266 reviews 8.4/10 Location
  • 951 reviews 8.3/10 Room
  • 1,646 reviews 9/10 Service
  • 13 reviews 8.9/10 WiFi
  • 723 reviews 9.3/10 Food
  • 529 reviews 7.4/10 Cleanliness
  • 285 reviews 9.1/10 Breakfast
  • 111 reviews 7.8/10 Value

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