Grand Mercure Goa Candolim 5 stars

Customer review rating (ALL Rating) 4.4/5 310 reviews

Grand Mercure Goa Candolim - Image 1
Grand Mercure Goa Candolim - Image 2
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Grand Mercure Goa Candolim - Image 4
Pilerne-Candolim Rd, Saipem, Village Marra, 403515 CANDOLIM, India

Description

Hotel extras

The resort caters to families with a dedicated children's play area and pet-friendly policies, ensuring a seamless and comfortable stay for all. For those seeking an intimate experience, the couple's Jacuzzi and private Plunge Pool provide the ultimate in

Our accommodation(s)

Hotel location

Grand Mercure Goa Candolim

Pilerne-Candolim Rd, Saipem, Village Marra
403515 CANDOLIM
India

GPS:15.52143, 73.80076

Telephone
Fax +91 832 690 3000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

MELLO

Food enthusiasts will delight in our signature all-day dining restaurant, serving a delectable array of culinary delights.From local Goan flavours to international cuisine, every dish is prepared with finesse, promising a memorable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  310 reviews

Customer review rating 4.5/5

Deepak P. Families - Confirmed reviews ALL

Its a nice property with good staff

Dear Mr. P., We very much appreciate your comments regarding your stay at the Grand Mercure Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ameya Karnad General Manager

Customer review rating 5.0/5

Sahil B. Couples - Confirmed reviews ALL

Staff was very sweet and welcoming . I loved their hospitality at breakfast and dinner. Rooms were very comfortable. Slept very well. I loved my stay. Thank you 🤗

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ameya Karnad General Manager

Customer review rating 4.0/5

Pallavi K. Families - Confirmed reviews ALL

Great staff. good food. addressed our concerns especially when it was the room related.

Dear Ms. K., We very much appreciate your comments regarding your stay at the Grand Mercure Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ameya Karnad General Manager

Customer review rating 5.0/5

Ramarao R. Families - Confirmed reviews ALL

Good resort and great breakfast buffet

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ameya Karnad General Manager

Customer review rating 3.5/5

Kapil K. Couples - Confirmed reviews ALL

Things to improve 1st Room Service super delay asking 3 times during my stay in 5 days always super delay or sometime not responding no one is coming to room on a single call. Multiple follow up for the same things. That dispointing. 2nd as a Gold Membership not getting Room Upgrade.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Grand Mercure Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ameya Karnad General Manager

Other web-users rate our hotel

  • 196 reviews 8/10 Location
  • 638 reviews 8.3/10 Room
  • 1,071 reviews 9.1/10 Service
  • 9 reviews 6.4/10 WiFi
  • 407 reviews 7.8/10 Cleanliness
  • 238 reviews 9.7/10 Vibe
  • 177 reviews 9.4/10 Breakfast
  • 22 reviews 9.8/10 Bar

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