Grand Mercure Goa Candolim 5 stars

Customer review rating (ALL Rating) 4.3/5 397 reviews

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Grand Mercure Goa Candolim - Image 1
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Pilerne-Candolim Rd, Saipem, Village Marra, 403515 CANDOLIM, India

Description

Hotel extras

The resort caters to families with a dedicated children's play area and pet-friendly policies, ensuring a seamless and comfortable stay for all. For those seeking an intimate experience, the couple's Jacuzzi and private Plunge Pool provide the ultimate in

Our accommodation(s)

Hotel location

Grand Mercure Goa Candolim

Pilerne-Candolim Rd, Saipem, Village Marra
403515 CANDOLIM
India

GPS:15.52143, 73.80076

Telephone
Fax +91 832 690 3000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

MELLO

Food enthusiasts will delight in our signature all-day dining restaurant, serving a delectable array of culinary delights.From local Goan flavours to international cuisine, every dish is prepared with finesse, promising a memorable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  397 reviews

Customer review rating 4.5/5

Rajesh P. Couples - Confirmed reviews ALL

very good

Dear Mr. P., Thank you for taking the time to share such a detailed review of your recent stay with us at Grand Mercure Goa Candolim. We are delighted to know that your overall experience was very good and that you enjoyed the room design, interiors, and planning. We truly appreciate your recognition of our team members, and we will ensure that Prakriti, Neha, Arun, and Austin receive your kind words. At the same time, we value your constructive feedback regarding breakfast variety, air conditioning, and the need for enhanced team training. Your insights are invaluable and will help us improve our services further. We are also pleased to know that your booking experience through the Accor ALL App was seamless and that you are a valued Gold member of our loyalty program. Your suggestions regarding sustainability and guest relations will be shared with our management team for immediate attention. It was our pleasure to host you, and we look forward to welcoming you back next year for an even more memorable stay. Warm regards, Ameya Karnad General Manager Grand Mercure Goa Candolim

Customer review rating 1.0/5

Santosh B. Families - Confirmed reviews ALL

Connect with Anita, the duty manager as I have explained everything to her in detail

Customer review rating 0.5/5

Huzefa B. Couples - Confirmed reviews ALL

One of the worst properties as far as the privacy of the guests is concerned. Rooms are dated and below average food services

Customer review rating 5.0/5

Rahul S. Families - Confirmed reviews ALL

Breakfast was delicious and staff was very supportive.

Dear Mr. s., Thank you for sharing such a comprehensive and thoughtful review of your recent stay at Grand Mercure Candolim. We are delighted to know that you had a comfortable family trip and enjoyed every aspect of your experience—from the delicious breakfast and supportive staff to the smooth check‑in, spotless accommodation, and well‑maintained amenities. Your recognition of our team’s efforts, especially in housekeeping and service, means a great deal to us. We are also pleased that your ALL Accor Gold membership enhanced your stay and that you found our sustainability initiatives commendable. It is truly rewarding to receive a perfect rating across all areas, and your willingness to recommend us to friends and family is the highest compliment we could hope for. We look forward to welcoming you back soon for another memorable stay. Warm regards, Ameya Karnad General Manager Grand Mercure Goa Candolim

Customer review rating 2.5/5

Rohan S. Families - Confirmed reviews ALL

Had to visit the reception multiple times for room issues and very slow service for room utilities. Basic things were not working also like bell and rooms had lot of issues also.

Other web-users rate our hotel

  • 202 reviews 8/10 Location
  • 658 reviews 8.3/10 Room
  • 1,114 reviews 8.7/10 Service
  • 15 reviews 9.2/10 WiFi
  • 423 reviews 7.4/10 Cleanliness
  • 247 reviews 9.7/10 Vibe
  • 180 reviews 9.4/10 Breakfast
  • 21 reviews 10/10 Bar

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