Hotel for travellers looking for local and authentic experiences
Mercure Jakarta Batavia offers a perfect blend of heritage charm and modern comfort in the heart of Jakarta's Old Town. Conveniently located near Ancol, JIExpo, and JIS, the hotel features 376 spacious rooms with modern amenities and EV charging. Enjoy all-day dining at Malaka Restaurant, relaxing moments at the Lobby Lounge and Soenda Kelapa Pool Bar, plus a semi indoor pool, fitness centre, kids' playroom, and 14 versatile meeting rooms for business and events.
Our hotel nearby JI Expo Kemayoran, Ancol and JIS, we offer easy access to Business District, Concert Place, Government Offices. 30 minutes driving to Soekarno Hatta International Airport. 10 minutes walking to Jakarta Kota Train Station & Bus Station. Mercure Jakarta Batavia nearby JIS, Ancol, JI Expo only 10 -15 minutes drive offers a modern-comfy stay on its 4 stars level by Accor Group Hotel. Experience a nice and comfortable stay in the border area of West Jakarta & North Jakarta.
Discover modern heritage at Mercure Jakarta Batavia in Old Town. Ideal for families, explore nearby museums and Ancol while enjoying a comfortable stay in the heart of Jakarta's cultural district.
Mercure Jakarta Batavia warmly welcomes you to Jakarta. Ideally located near in the heart of Old Town Jakarta, Just a short walk from our hotel, discover authentic local heritage and experience the charm of Jakarta with us.
Hotel Management
Mercure Jakarta Batavia blends modern comfort with heritage charm in the heart of Jakarta's Old Town. Conveniently located near Ancol, JIExpo, and JIS, just 10-15 minutes away, our family-friendly hotel offers 376 spacious rooms and complete facilities for every stay. Enjoy all-day dining, a semi indoor pool, fitness centre, kids' playroom, Lobby Lounge, and 14 meeting rooms, perfect for seamless stays for business, leisure, and family travel in Jakarta.
Hotel extras
Nearby Ancol, JI Expo & Jakarta International Stadium (JIS) only 10-15 minutes driving.
5 minutes walking distance explore Old Town of Jakarta. 30 minutes driving to Soekarno Hatta
3 minutes walk to Transjakarta Bus Station connecting Jakarta area, offers an easy access.
3 minutes walk to Chinese & Local Restaurant. Wide selection of local food and street foods.
15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers
Our accommodation(s)
Page 1 out of 4, Room 1 :
Classic Room with 1 queen-size bed
, Room 2 :
Privilege Room with 1 King-size Bed
Room
Classic Room with 1 queen-size bed
Photo out of - Classic Room with 1 queen-size bed
Decorate with contemporary furniture with all modern comforts. Our Classic room features 1 Queen-size Bed. This room is ideal for business and leisure.
Photo out of - Privilege Room with 1 King-size Bed
Treat yourself in our spacious Privilege Room 27 m2 featuring 1 King-size Bed, 42 inch LCD TV with international channels, Mercure welcome amenities, complimentary high speed WiFi, separate rain shower stall, coffee tea maker, mini bar and business desk.
Treat yourself in our Spacious Privilege Room featuring 2 Single Beds, 42 inch LCD TV with international channels, Mercure welcome amenities, premium WiFi for ALL members, separate rain shower stall, coffee tea maker, and business desk.
Photo out of - Privilege Room, Terrace with 1 king-size bed
Elegant Privilege Room with terrace and direct access to garden features 1 King-size Bed, 42 inch LCD TV with Internation Channel, free high speed WiFi, rain shower, coffee tea maker, and coffee table.
Photo out of - Privilege Luxe Room with 1 king-size bed
Treat yourself in our spacious Privilege Luxe Room featuring 1 King-size Bed, 55 inch LCD TV with international channels, Mercure welcome amenities, complimentary high speed WiFi, separate rain shower stall, coffee tea maker, and coffee table.
Photo out of - Privilege Luxe Room with 2 single beds
Treat yourself in our spacious Privilege Luxe Room featuring 2 Single Bed, 55 inch LCD TV with international channels, Mercure welcome amenities, complimentary high speed WiFi, separate rain shower stall, coffee tea maker, and coffee table.
Our 52 m2 family room is a great choice for family stay with spacious accommodation. Features with 2 queen-size beds, 55 inch LCD TV with International Channels, premium Wi-Fi, and spacious bathroom.
Feel the comfy feeling & elegancy when you walk into one of our Junior suites with separate living and working area. Our spacious 60sqm room features 1 King-size Bed, 55" LCD TV and elegant bathroom with bathtub & shower cabin.
Photo out of - Executive Suite with 1 King-size Bed
Designed in a modern meet heritage style, our very spacious 116 m² Executive Suite features a King-size bed, 55" LCD TV, spacious bathroom with bathtub and shower, coffee machine, mini-pantry, microwave, refrigerator, with a Old City Jakarta view.
The Presidential suite features two rooms with 1 King-size bed and 2 sg beds in room
Photo out of - The Presidential suite features two rooms with 1 King-size bed and 2 sg beds in room
A luxury Presidential suite features two bedrooms with a King-size bed and two queen-size beds, 55" LCD TV, living room, dining space, coffee machine, mini pantry, microwave, refrigerator, bathtub & shower, with spectacular views of Sunda Kelapa Harbour
Page 1 out of 1, Access & Transport 1 :, Access & Transport 2 :
Stasiun Jakarta Kota
Railway station
Access:
0 m / 0 mi10 min walk / 5 min drive
HALTE KALI BESAR BARAT
Bus stop
Access:
1.7 km / 1.06 mi5 min walk / 3 min drive
Soenda Kelapa Harbour
Marine terminal
Access:
2.3 km / 1.43 mi10 min drive
Batavia Marina
Marine terminal
Access:
2.3 km / 1.43 mi10 min drive
Shuttle
Soekarno Hatta Jakarta Airport
Airport
Access:
17 km / 10.56 mi25 min drive
Page out of
Museum Sejarah, Museum Bahari
Museums
Access:
800 m / 0.5 mi7 min walk / 3 min drive
Shuttle
Shuttle scheduled
Details
Explore the iconic and historical museum nearby Mercure Jakarta Batavia only by 5-10 minutes walking distance . We provide free shuttle at hotel using buggy car every weekend on 10 AM & 2 PM to explore Museum Bahari
Frequency
Every 120 minutes
Ancol Beach City & Carnival
Tourist attraction
Access:
4 km / 2.48 mi10 min drive
JI Expo Kemayoran
Entertainment/theatre district
Access:
6 km / 3.73 mi15 min drive
Jakarta International Stadium
Opera/symphony/concert hall
Access:
8 km / 4.97 mi15 min drive
Page out of
Ancol Beach (Marina, Pasar Seni)
Beach area
Access:
4 km / 2.48 mi10 min drive
Taman Impian Jaya Ancol Ecopark
Park
Access:
4 km / 2.48 mi10 min drive
Bay Walk Mall
With sea view
Access:
6.7 km / 4.16 mi20 min drive
Page out of
Pantjoran Chinatown Glodok
Shopping district
Access:
2 km / 1.24 mi10 min drive
Emporium Mall
Shopping centre/mall
Access:
3 km / 1.86 mi10 min drive
Pluit Village
Shopping centre/mall
Access:
4 km / 2.48 mi12 min drive
Batavia Lounge & Bar
Bar
Hao Chi Xiang
Restaurant and cafe district
Soenda Kelapa Pool Side
Restaurant and cafe district
Malaka Restaurant
Restaurant and cafe district
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service
376 rooms
4 rooms for people with reduced mobility
10 family rooms
30 connecting rooms
304 non-smoking rooms
9 floors
Languages spoken at the hotel
English
Indonesian
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Air conditioning
Air Conditioning
Check In & Check-out facilities
Late Checkout
Concierge
Concierge
Catering
One Restaurant
2 Bars
Room service
Cold snacks
Hot meals
Breakfast
Room service
Additional charge
Buffet
Additional charge
BBQ / Picnic Area
BBQ / Picnic Area
Business
14 Meeting rooms
Business Center
Self service business center
Business center with support staff
Family
Babysitting on request
Babysitting on request
Services for children
Indoor playground for children
Play area
Green area
Tourist guide for families
Children''s TV Channels
Well-being
Swimming Pool
Outside
On site
Fitness Center
On site
On site
Outdoor parking
Public
Services & equipment
Valet parking
Valet Parking
Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 Jakarta, Indonesia
GPS:-6.132382, 106.810051
Parking information
On site
Outdoor parking
Private
Services & equipment
Valet parking
Private Outdoor Parking
Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 Jakarta, Indonesia
GPS:-6.132382, 106.810051
Parking information
On site
Outdoor parking
Private
MALAKA
Photo out of - MALAKA
Malaka Restaurant at Mercure Jakarta Batavia offers all-day dining with International, Asian, and Nusantara cuisine. Perfect for daily dining, weddings, and special events in Jakarta, with a wide selection of flavorful dishes.
Cooking style
International
Chef name
M. Tessa M. Tessa
Capacity
250
Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 Jakarta, Indonesia
Malaka Restaurant at Mercure Jakarta Batavia offers all-day dining with International, Asian, and Nusantara cuisine. Perfect for daily dining, weddings, and special events in Jakarta, with a wide selection of flavorful dishes.
Page out of
Lobby Lounge
Photo out of - Lobby Lounge
Unwind at our Lobby Lounge with a curated selection of coffees, teas, wines, cocktails, and mocktails, paired with delicious snacks and cakes. The perfect spot to relax before or after dining at our all-day restaurant.
Unwind at our Lobby Lounge with a curated selection of coffees, teas, wines, cocktails, and mocktails, paired with delicious snacks and cakes. The perfect spot to relax before or after dining at our all-day restaurant.
Soenda Kelapa Pool Bar
Photo out of - Soenda Kelapa Pool Bar
Soenda Kelapa Pool Bar is your tropical escape, serving refreshing cocktails, fresh juices, and light bites, perfect for unwinding poolside after a swim, busy meetings, or a day exploring Jakarta.
Soenda Kelapa Pool Bar is your tropical escape, serving refreshing cocktails, fresh juices, and light bites, perfect for unwinding poolside after a swim, busy meetings, or a day exploring Jakarta.
2 breakfasts
Photo out of - Breakfast
Start your day with a delightful breakfast at Mercure Jakarta Batavia, featuring a variety of Nusantara specialties and Western favorites. Discover local flavors alongside classic dishes for a perfect morning in the heart of Batavia.
Room service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
MALAKA
Buffet
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
MALAKA
Start your day with a delightful breakfast at Mercure Jakarta Batavia, featuring a variety of Nusantara specialties and Western favorites. Discover local flavors alongside classic dishes for a perfect morning in the heart of Batavia.
Pool
On site
Pool features
Outdoor pool
Dimension
Pool Depth Max:
1.5 m /
4.921 ft
Enjoy our semi indoor pool at Mercure Jakarta Batavia, a relaxing city escape located near the kids' playroom. Guests can unwind poolside while enjoying refreshing drinks and light bites from Soenda Kelapa Pool Bar.
Fitness center
On site
Stay active at our fully equipped Fitness Centre, offering a complete range of modern gym equipment with refreshing garden views and fresh morning air. Open 24 hours, the gym is accessible with your room key card for your convenience anytime.
Spa
Photo out of - Spa
Additional charge
The spa facilities inclusive couple room with private bathtub and sauna offers you the relaxation with full authentic traditional refresh and service.
Location
On site
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Spa Treatment
At your disposal
Bathrobe available
The spa facilities inclusive couple room with private bathtub and sauna offers you the relaxation with full authentic traditional refresh and service.
Room wasn’t attempted to be cleaned till late afternoon by when we were back and needing it. Building being renovated so not attractive. Room felt dated. Aircon didn’t work well, fridge didn’t work at all. Breakfast was good.
Customer review rating 2.0/5
S T. L.
Families
-
Confirmed reviews ALL
It was a nice hotel but did not feel too special. My initial impression was it was very good but I could not sleep because of the noisy room, and flashing green light the smoke detector made which went on all night. When keycard is not in holder the air conditioning does not work- which made for a very hot room on arrival which was not pleasant after long travels.
Customer review rating 4.5/5
Nadine W.
Families
-
Confirmed reviews ALL
Large clean room, comftorable beds, great location and friendly staff!
Customer review rating 4.0/5
Chun L. C.
Friends
-
Confirmed reviews ALL
Good
Customer review rating 2.0/5
Mark L. /. L.
Families
-
Confirmed reviews ALL
Room wasn’t attempted to be cleaned till late afternoon by when we were back and needing it. Building being renovated so not attractive. Room felt dated. Aircon didn’t work well, fridge didn’t work at all. Breakfast was good.
Customer review rating 2.0/5
S T. L.
Families
-
Confirmed reviews ALL
It was a nice hotel but did not feel too special. My initial impression was it was very good but I could not sleep because of the noisy room, and flashing green light the smoke detector made which went on all night. When keycard is not in holder the air conditioning does not work- which made for a very hot room on arrival which was not pleasant after long travels.
Customer review rating 4.5/5
Nadine W.
Families
-
Confirmed reviews ALL
Large clean room, comftorable beds, great location and friendly staff!
Customer review rating 4.0/5
Chun L. C.
Friends
-
Confirmed reviews ALL
Good
Customer review rating 5.0/5
Gene T.
Solo
-
Confirmed reviews ALL
My story was great. The staff are very helpful assisting me with early morning taxi,
Customer review rating 4.0/5
Jessica S.
Friends
-
Confirmed reviews ALL
Very comfortable stay, amazing staff and good location.
Customer review rating 4.0/5
Kiat H. K.
Families
-
Confirmed reviews ALL
Sauna not working, room is good, location is not the best, unfortunately
Customer review rating 5.0/5
Gang Y.
Solo
-
Confirmed reviews ALL
The hotel room was comfortable, quiet, and very well maintained.
I would especially like to praise the excellent breakfast experience at the hotel's restaurant. In particular, Ms. Meisya's professional and attentive service left a lasting impression on me.
Customer review rating 0.5/5
Stefanie M. E. Y.
Business
-
Confirmed reviews ALL
Stayed in room 949. Only 1 night stay & woke up with bed bugs bites on my legs
Customer review rating 5.0/5
Rhiannon N.
Friends
-
Confirmed reviews ALL
I had a beautiful massage, and lovely meals in the hotel. The staff were EXCEPTIONAL even lending me a charger when mine broke. I wish i could recall the name of the woman who checked me in because she was one of the best staff I have ever experienced in a hotel.
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Customer review rating 4.5/5
Faika R. Z.
Families
-
Confirmed reviews ALL
The hotel has an older style but feels pleasant. Staff is really friendly and made our stay feel pleasant
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Customer review rating 5.0/5
Jecky J.
Families
-
Confirmed reviews ALL
All good..we are satisfied with this hotel.
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Customer review rating 4.5/5
Amy S.
Families
-
Confirmed reviews ALL
Our 3 night stay at Mercure Batavia was comfortable. The breakfast buffet was delicious. My family used the excellent gym facilities often. All staff were very professional and helpful.
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Customer review rating 5.0/5
Adriana F.
Solo
-
Confirmed reviews ALL
room was very comfortable, and received an upgrade. they prepared a take away breakfast, which was nice. it was a short stay but everyone very helpful.
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Customer review rating 4.0/5
John J. C.
Solo
-
Confirmed reviews ALL
I enjoyed my stay .The staff were very pleasant and the room was very comfortable and well appointed.The included breakfast was very good as well .
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Customer review rating 5.0/5
Auraylius C.
Couples
-
Confirmed reviews ALL
Great for having a short escape in the Jakarta Kota Tua area.
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Customer review rating 1.5/5
Gerard C. P.
Business
-
Confirmed reviews ALL
During my stay, the restaurant experience was disappointing and requires urgent attention:
Staffing Issues: Staff often disappear up to an hour before breakfast closing, leaving guests unattended. Food and drinks are not replenished once finished, and no staff are stationed during lunch or dinner hours.
Coffee Machines: Machines are poorly maintained — water and milk run out, coffee powder is not cleared, and breakdowns occur frequently due to neglect.
Food & Drinks: Quality is below expectations, with dishes lacking freshness and flavor. Presentation is sloppy, and portions inconsistent.
Cleanliness & Comfort: Dining areas are not properly maintained, and mosquitoes make meals uncomfortable.
Value: Considering the poor service, lack of upkeep, and mediocre food, the pricing feels unjustified.
Overall, the restaurant needs serious improvements in staffing, food quality, hygiene, and equipment maintenance to meet even basic guest expectations. Management should act quickly to address these issues.
Dear Valued Guest,
Thank you for taking the time to share your detailed feedback regarding your recent dining experience at Mercure Jakarta Batavia.
First and foremost, please accept our sincerest apologies that your experience fell well below your expectations. We are truly disappointed to learn that our restaurant did not deliver the quality of service and dining experience that we strive to provide.
We sincerely apologize for the staffing issues you encountered, including the lack of attentiveness during breakfast, lunch, and dinner services, as well as the delays in replenishing food and beverages. This is certainly not the level of hospitality we aim to offer, and your comments have been shared with our Food & Beverage management team for immediate review.
We also regret the inconvenience caused by the coffee machines not being properly maintained. Please rest assured that we are reviewing our maintenance procedures and daily operational checks to ensure the equipment remains in excellent working condition throughout service.
Furthermore, we are sorry to hear that the food quality, presentation, and consistency did not meet your expectations. Your feedback has been shared with our Executive Chef and Culinary team to review our menus, food preparation, and presentation standards to ensure a more satisfying dining experience.
We also sincerely apologize for the cleanliness concerns and the presence of mosquitoes in the restaurant. We understand how these issues affected your comfort, and we are strengthening our cleaning routines and pest control program to provide a more pleasant dining environment.
We fully understand your concerns regarding the value of your dining experience, and we deeply regret that we did not provide the quality and service that you expected. Your constructive feedback is invaluable and will serve as an important guide as we continue to improve our operations.
Thank you once again for bringing these matters to our attention. We truly appreciate your honesty and hope to have the opportunity to restore your confidence by providing you with a much-improved experience in the future.
Warm regards,
Andri Mengko
Front Office Manager
Customer review rating 5.0/5
Hafizul C.
Families
-
Confirmed reviews ALL
Super close to the history museums. Just a short walk away. The room was clean, comfortable, and the staff were very friendly.
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Customer review rating 5.0/5
Eky E. K.
Families
-
Confirmed reviews ALL
Overall good. Spacy room for family. Near from various interesting place. Staff are friendly.
Dear Valued Guest,
We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Andri
Front Office Manager
Web-users rating
Other web-users rate our hotel
436 reviews8.4/10Location
959 reviews8.8/10Room
1,109 reviews9/10Service
19 reviews9.3/10WiFi
639 reviews8.6/10Food
485 reviews8.4/10Cleanliness
469 reviews8.7/10Breakfast
356 reviews8.4/10Comfort
35 reviews8.1/10Location
67 reviews9.2/10Room
69 reviews9.2/10Service
40 reviews8.3/10Comfort
30 reviews8.3/10Breakfast
26 reviews8.7/10Cleanliness
25 reviews8.6/10Food
11 reviews8.2/10Pool
37 reviews8.5/10Location
68 reviews8.9/10Room
61 reviews8.8/10Service
40 reviews8/10Cleanliness
36 reviews8.3/10Breakfast
23 reviews8.4/10Comfort
8 reviews8.2/10Pool
6 reviews8.5/10Wellness Area
29 reviews8.7/10Location
46 reviews8/10Room
39 reviews9.2/10Service
21 reviews8.4/10Comfort
21 reviews7.8/10Cleanliness
13 reviews8.5/10Breakfast
10 reviews8.4/10Food
12 reviews8.1/10Location
25 reviews8.3/10Room
32 reviews7.6/10Service
10 reviews8.3/10Cleanliness
7 reviews6.8/10Food
6 reviews8.6/10Comfort
6 reviews8/10Breakfast
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Frequently asked questions
Mercure Jakarta Batavia is located at Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 Jakarta, Indonesia. We are situated in the heart of Jakarta's Old Town, just a 5-minute walk from the historical district and a 10-minute walk from Jakarta Kota Train Station. On-site outdoor parking and EV charging are available for your convenience.
Mercure Jakarta Batavia offers a variety of accommodations including:
Classic Room with 1 queen-size bed
Privilege Room with 1 King-size Bed or 2 Single Beds
Privilege Luxe Room with 1 king-size bed or 2 single beds
Family Room with 2 Queen-size Bed
Junior Suite with 1 King-size Bed
Executive Suite with 1 King-size Bed
Presidential Suite with 1 King-size bed and 2 single beds
At Mercure Jakarta Batavia, we offer a range of facilities to enhance your stay:
Free high-speed Wi-Fi
On-site outdoor parking and valet parking
Buffet breakfast for an additional fee
Air conditioning and LED TVs in all rooms
Wheelchair accessible rooms and facilities
Semi indoor pool and Fitness center
Malaka Restaurant, Lobby Lounge, and Soenda Kelapa Pool Bar
14 meeting rooms and a business center
Mercure Jakarta Batavia features Malaka Restaurant, serving International, Asian, and Nusantara cuisine daily. You can also enjoy drinks and snacks at the Lobby Lounge from 6:00 AM to 10:00 PM, or visit the Soenda Kelapa Pool Bar between 1:00 PM and 9:00 PM. Breakfast is served from 6:00 AM, and room service is available for your convenience.
At Mercure Jakarta Batavia, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Mercure Jakarta Batavia regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Mercure Jakarta Batavia using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Mercure Jakarta Batavia, pets are not allowed.
Mercure Jakarta Batavia features 14 versatile meeting rooms and a business center to accommodate your professional needs. Our largest room can seat up to 500 guests, and we provide high-speed WiFi and support staff to ensure your event runs smoothly.
Mercure Jakarta Batavia is a wonderful venue for weddings and special events, offering 14 versatile meeting rooms and a large capacity for up to 500 guests. We provide VIP rooms for the wedding party and their families, featuring private facilities for a seamless celebration.
Mercure Jakarta Batavia is a wheelchair accessible hotel featuring 4 rooms specifically designed for people with reduced mobility. Our facilities include accessible bathrooms and accessible services in our dining areas to ensure a comfortable stay for all guests.
Yes, Mercure Jakarta Batavia allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Mercure Jakarta Batavia, you can enjoy a 5-minute walk to explore the Old Town of Jakarta or a 7-minute walk to visit Museum Sejarah and Museum Bahari. Additionally, the Jakarta Kota Train Station and Bus Station are just a 10-minute walk away.
The Spa at Mercure Jakarta Batavia offers authentic traditional treatments for your relaxation. Our facilities include a couple's room with a private bathtub and a sauna, available for an additional fee.
Mercure Jakarta Batavia caters to business travelers with 14 meeting rooms, a business center, and high-speed WiFi throughout the hotel. Each room is equipped with a business desk, and we offer early breakfast starting at 6:00 AM to help you start your day efficiently.