Name: Novotel Ambassador Seoul Dongdaemun Hotels & Residences | 5-star hotel - ALL - ALL
Address: 238 Euljiro, Jung Gu, SEOUL, 04561, KR
Telephone: +82234258000
Rating: 4.6

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Hotel that makes every moment matter

With a premium central Seoul location and an incredible view of cityscape. The hotel will offer an unforgettable experience for both business and leisure travelers. It boasts 331 guest rooms and 192 residences with a stunning rooftop bar and the outdoor pool. With our chic dining options and modern convention facilities, we will ensure your successful business meetings and social gatherings.

Located in the heart of Seoul, Novotel Ambassador Seoul Dongdaemun is ideal for both business and leisure travelers. After exploring the dynamic city of Seoul, relax in your room or rejuvenate in our wellness facilities, including the pool, fitness center. Savor international and local flavors at Food Exchange or enjoy the stylish Gourmet Bar & Dining. Modern, flexible event spaces with state-of-the-art facilities make the hotel perfect for business meetings, weddings, and family celebrations.

Dongdaemun is Korea's largest shopping district. You can find its most famous attractions here, including Dongdaemun Design Plaza, one of Seoul's landmark, Cheonggyecheon, Gwangjang Market, and the nation's first designated treasure, Heunginjimun.

Welcome to Novotel Ambassador Seoul Dongdaemun. Whether you're here for business or leisure, we are delighted to offer a relaxing haven in the heart of the city. Let us make your stay truly special. Your journey begins here.

Kevin Choi, Hotel Management

1) Hotel facilities (pool, fitness, Kids zone) are closed on the first Tuesday of each month. In June 2026, it will be changed to June 9 (Tue). 2) Rooftop outdoor pool access limited to 19+ guests. 3) Swimming cap required for indoor pool. 4) Disposable items such as toothbrushes are not provided. 5) Pets not permitted (except guide dogs).

Hotel extras

Prime Location - Located in central Seoul, just minutes from the subway.
Spacious Stays - 331 guest rooms and 192 residences, with connecting options available.
Dining & Bars - One restaurant and three bars, including a breathtaking rooftop bar.
Wellness Facilities - Outdoor & indoor pool, fitness center, and sauna for your relaxation.
Family Friendly - Kids Zone open daily 8 AM–8 PM (closed first Tuesday of each month).

Our accommodation(s)

Room

Standard Room - 1 double bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Superior Room - 2 single beds

2 pers. max
29 m² / 312 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Superior Room - 1 double bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Superior Room - 3 single beds

4 pers. max
29 m² / 312 sq ft

Bedding 3 x Single bed(s)
Views: City View

See availabilities

Room

Superior Room - 1 double bed & 1 single bed

4 pers. max
29 m² / 312 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: City View

See availabilities

Room

Executive Room - 1 double bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Executive Room - 2 single beds

3 pers. max
29 m² / 312 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Suite

Premier Suite - 1 double bed

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Studio

Residence Studio - 1 double bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Apartment

Residence Deluxe 1 Bedroom - 1 double bed

3 pers. max
53 m² / 570 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Apartment

Residence Deluxe 1 Bedroom - 3 single beds

4 pers. max
53 m² / 570 sq ft

Bedding 3 x Single bed(s)
Views: City View

See availabilities

Apartment

Residence Premier 1 Bedroom - 1 double bed

3 pers. max
81 m² / 871 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Dining room / area

See availabilities

Apartment

Residence Premier Family 1 Bedroom - 1 double bed & 1 bunk bed

4 pers. max
81 m² / 871 sq ft

Bedding 1 x Double bed(s) and 1 x Bunk bed(s)

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Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

GPS:37.566388, 127.004313

+82 2-3425-8000

+82 2-3425-8001

DONGDAEMUN DDP STA

Railway station

Access: 400 m / 0.25 mi 3 min walk / 1 min drive

SEOUL STATION

Railway station

Access: 5.5 km / 3.42 mi 20 min drive

MEGA BOX DONGDAEMUN

Cinema district

Access: 280 m / 0.17 mi 4 min walk / 3 min drive

SEOUL N TOWER

Tourist attraction

Access: 4.2 km / 2.61 mi 50 min walk / 10 min drive

GYEONGBOKGUNG

Tourist attraction

Access: 4.5 km / 2.8 mi 50 min walk / 15 min drive

ITAEWON

Tourist attraction

Access: 4.5 km / 2.8 mi 1 hrs 10 min walk / 15 min drive

NATIONAL MUSEUM

Museums

Access: 7.7 km / 4.78 mi 18 min drive

DONGDAEMUN MARKET

Shopping district

Access: 710 m / 0.44 mi 11 min walk / 6 min drive

DOOTA MALL

Shopping centre/mall

Access: 800 m / 0.5 mi 8 min walk / 3 min drive

MYEONG DONG

Shopping district

Access: 2.64 km / 1.64 mi 30 min walk / 10 min drive

NAMDAEMUN MARKET

Shopping district

Access: 2.87 km / 1.78 mi 40 min walk / 12 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FOOD EXCHANGE

The premium All Day Dining restaurant, Food Exchange, features a wide variety of favourites. With a comfortable atmosphere and modern interior, it is an ideal venue for business and social events.

THE DELI GELATO

The Deli Gelato offers freshly baked breads, cakes, and sandwiches made daily with carefully selected ingredients, along with premium Italian artisan gelato, aromatic coffee, and seasonal beverages.

GOURMET BAR & DINING

Gourmet Bar & Dining offers a modern, luxurious setting where cocktails and dining pair perfectly with stunning city views. Ideal for gatherings, business meetings, or romantic dates, it's a place to create unforgettable moments.

ROOF TOP BAR

Roof Top Bar features an outdoor pool side bar and a stylish lounge with contemporary design (*Closed during the winter season)

2 pools

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation. (Rooftop outdoor pool: ages 19+ only / Indoor pool: swim cap required)

Fitness center

At the fitness center located on the 20th floor, an exclusive space is available for guests to exercise and relax.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 331 m² / 3562 sq ft
Maximum seats capacity: 350
Maximum capacity for banquets: 240

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 1,211 reviews

Daniel H. Families - 5/29/2026 Confirmed reviews ALL

It's a nice, clean hotel, but certainly not what I'd expect for a supposed 5 star. Rooms were nice but no real air conditioning, constantly warm no matter how low the system was turned down. Facilities in room okay, shower was dated with rainfall shower clogged with sediment build up rendering it unusable as limited downward flow and jets spray every direction. The ceiling around this was very poor. Bed was comfortable but too few pillows for size, ratio felt off. Service was okay, but no flexibility when looking to order from room service menu - would not accomodate in bar area. Drinks served in a can, not a glass over ice as I'd have expected. The entrance was always busy and looked unkempt with suitcases stacked in each corner. Facilities like elevators felt old. Swimming pool was very small, with strange choice to limit families to this space yet close off a significant portion to lane swimming, shrinking the usable space. Also, interesting enforcement of swimming caps - understand this might be a cultural aspect but would expect these to be provided on request given rating and not additional charge if local users aware if policy as standard. Strange anti-slip matting around every pool surface incredibly uncomfortable under foot and felt like walking on glass. Overall the hotel was okay, it wasn't exceptional, it didn't feel like we received value for money and whilst the location was also fairly good for subways and airport bus, I don't think I would stay again in a hurry sadly as think similar offerings elsewhere at a lower price point are available.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager

Anna K. B. R. R. Business - 5/28/2026 Confirmed reviews ALL

Everything from location, atmosphere, staff, cleanliness to anything else you can think of was amazing. Thank you so much for the experience!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager

Chamroeunrith Y. Families - 5/27/2026 Confirmed reviews ALL

Well

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager

Pradip B. Couples - 5/24/2026 Confirmed reviews ALL

Well connected to everything

Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager

Jian S. Business - 5/18/2026 Confirmed reviews ALL

Comfortable stay and good service. All the staffs are very warm.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager