Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars

Customer review rating (ALL Rating) 4.5/5 1,454 reviews

Hotel extras

  • Central Seoul location, just a few minutes walk from subway station

  • 331 guest rooms and 192 residences with connecting rooms available

  • 1 restaurant and 3 bars including a stunning rooftop bar

  • Enjoy the outdoor infinity pool, Indoor swimming pool, fitness area & sauna during your stay

  • Kids zone is open between 8am and 8pm (Closed the first Monday of every month)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. All our rooms feature large work area, 55" LED TV, WiFi, hair dryer, iron, tea and coffee making facilities, safe and fridge. Looking to book an extended stay in Seoul? Book our Studio or Residence room which features washer, dryer and kitchen facilities. Planning a romantic getaway? Stay at Premier Suite which will create an unforgettable experience.

Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

GPS:37.566388, 127.004313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,454 reviews

TripAdvisor Rating  4.5/5  530 reviews

Certificate of excellence 2023

Highly Recommend Here

TripAdvisor rating 5.0/5

ExpatTra TripAdvisor review

I have stayed at Novotel Dongdaemun for a few years and improvements have been made and didn’t go unnoticed with this stay. Having stayed at numerous properties within Seoul this one should not be overlooked. Also do not skip out on the breakfast buffet at the the newly renovated Food Exchange. The food selections and quality have been upgraded.

Nice Hotel Nice Suite but covid restrictions still in place for pool!

TripAdvisor rating 3.0/5

d2jlr TripAdvisor review

Nice hotel but still under Covid restrictions when other Accor Seoul hotels are not! Can only book pool in 80min slots so issues if you wish to sunbathe! The Exec Lounge is good but very busy at Happy Hour...do not try to take food until 17.30 EXACT...tick tick even 17.29 causes panic. Food is served till 19.30 but alcohol is available till 2000 which is nice! Had lovely mini suite on Exec Lounge floor which was very well apportioned and in most cases the staff was very good with the odd sometimes strange hiccup! Location is good for the steam and for some markets with airport bus stop 20metres away (we never used it) and the Metro is good with 3 lines intersecting 100metres away which will generally take you to most tourist spots

Luxury spacious stay in the heart of Seoul

Customer review rating 5.0/5

Mahmoud Families - Confirmed reviews ALL

We had a welcome arrival clean and spacious room. Breakfast was excellent with a lot of Korean delicates. Central easily accessible location by public transportation.

Dear Mahmoud A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.co.kr/Hotel_Review-g294197-d14…-Reviews-Novotel_Ambassador_Seoul_Dongdaemun-Seoul.html I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BenHuh Duty Manager

Nice apartment

Customer review rating 4.0/5

Abe Couples - Confirmed reviews ALL

Overall great. Nice new hotel /apartment. Communication was a little difficult. Having reception on 20th floor was strange. Great location with lots of eateries and entertainment around hotel. We’ll cleaned and maintained.

Dear Abraham E., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. Unfortunately, Accor plus benefit is restricted In south korea depending on property. but we always strive to improve the benefits guest will get this. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel ambassador seoul dongdaemun Duty manager David kwon

well located

Customer review rating 3.0/5

Ben Families - Confirmed reviews ALL

the hotel is well located, as accor gold member no early check in was given instead asking to pay for early check in. Check in staff only can speak limited english. The room is clean and spacious.

Dear Benedict G., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S H Huh Duty Manager

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Other web-users rate our hotel

  • 567 reviews 9.4/10 Location
  • 861 reviews 8/10 Room
  • 734 reviews 8.5/10 Service
  • 9 reviews 4.3/10 WiFi
  • 366 reviews 8.9/10 Cleanliness
  • 259 reviews 8.4/10 Breakfast
  • 220 reviews 7.3/10 Pool
  • 175 reviews 6.7/10 Value

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