Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars
Customer review rating (ALL Rating) 4.6/5 1,268 reviews
ALLSAFE approved hotel
Central Seoul location, just a few minutes walk from subway station
331 guest rooms and 192 residences with connecting rooms available
1 restaurant and 3 bars including a stunning rooftop bar
Enjoy the outdoor infinity pool, Indoor swimming pool, fitness area & sauna during your stay
Kids zone is open between 8am and 8pm (Closed the first Monday of every month)
238 Euljiro, Jung Gu
04561 SEOUL
South Korea
DONGDAEMUN H&C PARK STATION: LINE 2 4 5 EXIT 12
GIMPO INT AIRPORT At 29km / 18 miles
INCHEON At 68km / 42 miles - Shuttle paying
DONGDAEMUN DDP STA At 0km / 0 miles
SEOUL STATION At 5km / 3 miles
GPS:37.566388, 127.004313
Check-in from - Check out up to
The premium All Day Dining restaurant, Food Exchange, features a wide variety of Korean, Japanese, Chinese, Western and American favourites. With a comfortable atmosphere and modern interior, it is an ideal venue for business and social events.
Our Gourmet Bar at Novotel Dongdaemun's lobby features a variety of coffee and tea selections, French inspired cocktails as well as other beverages along with various dessert and light snacks.
Roof Top Bar features an outdoor pool side bar and a stylish lounge with contemporary design
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. All our rooms feature large work area, 55" LED TV, WiFi, hair dryer, iron, tea and coffee making facilities, safe and fridge. Looking to book an extended stay in Seoul? Book our Studio or Residence room which features washer, dryer and kitchen facilities. Planning a romantic getaway? Stay at Premier Suite which will create an unforgettable experience.
100% genuine reviews from our guests
Find out moreTripAdvisor rating 4.0/5
Sebast_78000a Business - TripAdvisor review
I had a good stay at the Ambassador. The staff has been very helpful, in particularly the concierge. Now, I have sent a message when I have booked and another message through the All app and I never ever got any answer. I have been asking for gluten free things for breakfast and it was not available.
Dear Guest We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our Concierge team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kevin LEE General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences.
Customer review rating 3.5/5
Robin Couples - Confirmed reviews ALL
The hotel is well located and overall a good stay. We noticed it was a hot spot for locals during our stay, so you might expect busy environments. We were told repeatedly that a tax refund was possible (by phone, at check-in and a day before check-out), while at check-out we suddenly got the message that it would be impossible. This would have influenced our hotel choice if it was known beforehand. The room layout (King Residence Studio) was not ideal, given that one side of the bed is accessible only by a small gap and the closet is in the bathroom.
Dear Robin t., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 5.0/5
D. B. Couples - Confirmed reviews ALL
We spent a wonderful stay at this hotel at the period of the lanterns feast. As a Platinum Member I got an up-graded room at the 18th floor. The breakfast buffet is impressive and with a various and high quality meals. On top of it there is a "tea time" upon arrival and an happy hour every day equivalent of a dinner buffet. There are an indoor and an outdoor pools but we did not have time to test them.
Dear B. D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Huh Duty Manager
Customer review rating 4.5/5
Y.s. Solo - Confirmed reviews ALL
Stayed in a flawless, modern and very clean 2 room residence with a kitchenette. Check-in on executive floor was effortless. Sumptious Breakfast buffet with both western and korean options. Small selection but better than average 5 star lounge food in taste and quality. Weekends are fully booked and crowded. Overall a pleasant stay, especially on weekdays.
S. Yoo Taek님께, Novotel Ambassador Seoul Dongdaemun Hotels & Residences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 기대와 함께 방문하신 투숙에 전반적으로 만족을 하셔서 저희도 보람을 느낍니다. 바쁘신 가운데 정성스럽게 남겨주신 각 부분의 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 또한 세심하게 별도로 이름까지 언급해 주신 직원들의 칭찬의 소감은 해당 직원의 사기를 북돋는 데 매우 큰 힘이 될 것 입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 당직 지배인 허성환 배상
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
I stayed for several days, and found the hotel comfortable, well-equipped, and the lounge services - particularly during 'Happy Hour', when food and drink is provided - an excellent service.
Dear James Phillips A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Hur Duty Manager
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