Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars

Name: Novotel Ambassador Seoul Dongdaemun Hotels & Residences | 5-star hotel - ALL - ALL
Address: 238 Euljiro, Jung Gu, SEOUL, 04561, KR
Telephone: +82234258000
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,198 reviews

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238 Euljiro, Jung Gu, 04561 SEOUL, South Korea

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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Hotel that makes every moment matter

With a premium central Seoul location and an incredible view of cityscape. The hotel will offer an unforgettable experience for both business and leisure travelers. It boasts 331 guest rooms and 192 residences with a stunning rooftop bar and the outdoor pool. With our chic dining options and modern convention facilities, we will ensure your successful business meetings and social gatherings.

Located in the heart of Seoul, Novotel Ambassador Seoul Dongdaemun is ideal for both business and leisure travelers. After exploring the dynamic city of Seoul, relax in your room or rejuvenate in our wellness facilities, including the pool, fitness center. Savor international and local flavors at Food Exchange or enjoy the stylish Gourmet Bar & Dining. Modern, flexible event spaces with state-of-the-art facilities make the hotel perfect for business meetings, weddings, and family celebrations.

Dongdaemun is Korea's largest shopping district. You can find its most famous attractions here, including Dongdaemun Design Plaza, one of Seoul's landmark, Cheonggyecheon, Gwangjang Market, and the nation's first designated treasure, Heunginjimun.

Welcome to Novotel Ambassador Seoul Dongdaemun. Whether you're here for business or leisure, we are delighted to offer a relaxing haven in the heart of the city. Let us make your stay truly special. Your journey begins here.

Kevin Choi, Hotel Management

1) Hotel facilities (pool, fitness, Kids Zone) are closed on the first Tuesday of each month. * No maintenance day in Aug 2026. * Rooftop outdoor pool will be closed on August 22, 2026. 2) Rooftop outdoor pool access limited to guests aged 19+. 3) Swimming cap required for indoor pool. 4) Disposable items such as toothbrushes are not provided. 5) Pets not permitted (except guide dogs).

Hotel extras

Prime Location - Located in central Seoul, just minutes from the subway.
Spacious Stays - 331 guest rooms and 192 residences, with connecting options available.
Dining & Bars - One restaurant and three bars, including a breathtaking rooftop bar.
Wellness Facilities - Outdoor & indoor pool, fitness center, and sauna for your relaxation.
Family Friendly - Kids Zone open daily 8 AM–8 PM (closed first Tuesday of each month).

Our accommodation(s)

Room

Standard Room - 1 double bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Superior Room - 2 single beds

2 pers. max
29 m² / 312 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Room - 1 double bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Superior Room - 3 single beds

4 pers. max
29 m² / 312 sq ft

Bedding 3 x Single bed(s)
Views: City View

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Room

Superior Room - 1 double bed & 1 single bed

4 pers. max
29 m² / 312 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: City View

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Room

Executive Room - 1 double bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Executive Room - 2 single beds

3 pers. max
29 m² / 312 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Suite

Premier Suite - 1 double bed

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Studio

Residence Studio - 1 double bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Apartment

Residence Deluxe 1 Bedroom - 1 double bed

3 pers. max
53 m² / 570 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Apartment

Residence Deluxe 1 Bedroom - 3 single beds

4 pers. max
53 m² / 570 sq ft

Bedding 3 x Single bed(s)
Views: City View

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Apartment

Residence Premier 1 Bedroom - 1 double bed

3 pers. max
81 m² / 871 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Dining room / area

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Apartment

Residence Premier Family 1 Bedroom - 1 double bed & 1 bunk bed

4 pers. max
81 m² / 871 sq ft

Bedding 1 x Double bed(s) and 1 x Bunk bed(s)

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Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

GPS:37.566388, 127.004313

+82 2-3425-8000

+82 2-3425-8001

DONGDAEMUN DDP STA

Railway station

Access: 400 m / 0.25 mi 3 min walk / 1 min drive

SEOUL STATION

Railway station

Access: 5.5 km / 3.42 mi 20 min drive

MEGA BOX DONGDAEMUN

Cinema district

Access: 280 m / 0.17 mi 4 min walk / 3 min drive

SEOUL N TOWER

Tourist attraction

Access: 4.2 km / 2.61 mi 50 min walk / 10 min drive

GYEONGBOKGUNG

Tourist attraction

Access: 4.5 km / 2.8 mi 50 min walk / 15 min drive

ITAEWON

Tourist attraction

Access: 4.5 km / 2.8 mi 1 hrs 10 min walk / 15 min drive

NATIONAL MUSEUM

Museums

Access: 7.7 km / 4.78 mi 18 min drive

DONGDAEMUN MARKET

Shopping district

Access: 710 m / 0.44 mi 11 min walk / 6 min drive

DOOTA MALL

Shopping centre/mall

Access: 800 m / 0.5 mi 8 min walk / 3 min drive

MYEONG DONG

Shopping district

Access: 2.64 km / 1.64 mi 30 min walk / 10 min drive

NAMDAEMUN MARKET

Shopping district

Access: 2.87 km / 1.78 mi 40 min walk / 12 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FOOD EXCHANGE

The premium All Day Dining restaurant, Food Exchange, features a wide variety of favourites. With a comfortable atmosphere and modern interior, it is an ideal venue for business and social events.

THE DELI GELATO

The Deli Gelato offers freshly baked breads, cakes, and sandwiches made daily with carefully selected ingredients, along with premium Italian artisan gelato, aromatic coffee, and seasonal beverages.

GOURMET BAR & DINING

Gourmet Bar & Dining offers a modern, luxurious setting where cocktails and dining pair perfectly with stunning city views. Ideal for gatherings, business meetings, or romantic dates, it's a place to create unforgettable moments.

ROOF TOP BAR

Roof Top Bar features an outdoor pool side bar and a stylish lounge with contemporary design (*Closed during the winter season)

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 331 m² / 3562 sq ft
Maximum seats capacity: 350
Maximum capacity for banquets: 240

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,198 reviews

Munirah A. D. H. O. Business - 7/10/2026 Confirmed reviews ALL

Dear Valued guest We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager

Kentaro H. Couples - 7/6/2026 Confirmed reviews ALL

Dear , Valued guest We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.co.kr/Hotel_Review-g294197-d14…-Reviews-Novotel_Ambassador_Seoul_Dongdaemun-Seoul.html I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager

Yan R. K. Solo - 6/30/2026 Confirmed reviews ALL

Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager

Kevin P. Families - 6/28/2026 Confirmed reviews ALL

I stayed with my 2 children, ages 20 and 23. I stayed with you because your option to have 3 twin beds was perfect for us. The room and cleanliness were fabulous. We were comfortable and it had everything we needed. The rest of the amenities were pretty good. I used the gym a couple times and was very satisfied with what it offered and the upkeep of the equipment. I only used the upstairs pool once. It was fine but the noise from the HVAC prevented it from being completely relaxing. I wish I knew the rooftop bar wasn't going to be open during our stay. I was looking forward to spending time up there and it was a let-down that it wasn't available.

Katrina K. Families - 6/26/2026 Confirmed reviews ALL

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The issues you experienced with the shower water temperature and pressure. We understand how frustrating it is to have a cold, slow shower, and this is certainly not the standard of comfort we aim to provide. We take comfort very seriously, and our maintenance team is currently conducting a thorough check of the room's water system to fix this issue immediately. Thank you for helping us improve, and we hope to welcome you back for a better experience next time. Sincerely, Duty Manager

Web-users rating

Other web-users rate our hotel

1,341 reviews 9.7/10 Location
1,495 reviews 8.1/10 Room
1,383 reviews 8.5/10 Service
15 reviews 8.8/10 WiFi
608 reviews 8/10 Cleanliness
363 reviews 8.8/10 Breakfast
321 reviews 8.5/10 Vibe
320 reviews 8.6/10 Food

265 reviews 9.8/10 Location
324 reviews 8.3/10 Room
307 reviews 8.8/10 Service
150 reviews 7.9/10 Comfort
133 reviews 8.7/10 Cleanliness
87 reviews 8.7/10 Breakfast
62 reviews 8.7/10 Food
49 reviews 8.3/10 Pool

127 reviews 9.7/10 Location
147 reviews 8.5/10 Room
141 reviews 8.8/10 Service
62 reviews 8/10 Cleanliness
35 reviews 8.1/10 Amenities
28 reviews 9/10 Breakfast
22 reviews 8.8/10 Food
19 reviews 7.9/10 Pool

48 reviews 9.7/10 Location
58 reviews 8/10 Room
76 reviews 9.2/10 Service
24 reviews 7.8/10 Cleanliness
14 reviews 8.9/10 Breakfast

31 reviews 9.4/10 Location
45 reviews 7.6/10 Room
50 reviews 8.8/10 Service
20 reviews 7.9/10 Cleanliness
14 reviews 7.3/10 Amenities
11 reviews 8.9/10 Breakfast
8 reviews 9/10 Wellness Area
8 reviews 8.5/10 Pool

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a variety of accommodations:

Standard Room - 1 double bed
Superior Room with 2 single beds, 1 double bed, or 3 single beds
Executive Room with 1 double bed or 2 single beds
Premier Suite - 1 double bed
Residence Studio, Deluxe 1 Bedroom, and Premier 1 Bedroom apartments

We provide family-friendly options like the Superior Room with 1 double and 1 single bed.

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Ambassador Seoul Dongdaemun Hotels & Residences, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Ambassador Seoul Dongdaemun Hotels & Residences regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.