Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars

Customer review rating (ALL Rating) 4.5/5 1,415 reviews

See on a map

Hotel extras

  • Central Seoul location, just a few minutes walk from subway station

  • 331 guest rooms and 192 residences with connecting rooms available

  • 1 restaurant and 3 bars including a stunning rooftop bar

  • Enjoy the outdoor infinity pool, Indoor swimming pool, fitness area & sauna during your stay

  • Kids zone is open between 8am and 8pm (Closed the first Monday of every month)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

GPS:37.566388, 127.004313

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. All our rooms feature large work area, 55" LED TV, WiFi, hair dryer, iron, tea and coffee making facilities, safe and fridge. Looking to book an extended stay in Seoul? Book our Studio or Residence room which features washer, dryer and kitchen facilities. Planning a romantic getaway? Stay at Premier Suite which will create an unforgettable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,415 reviews

TripAdvisor Rating  4.5/5  510 reviews

Service bad, every request hav a unexpected surcharges

Customer review rating 1.5/5

Amelia Friends - Confirmed reviews ALL

Is really disappointed with Novotel, first of all, there is some problem occurs during my request. I was requested 2 blankets but end up they giving a totally different of thing, without my notice. When check out need to charged us extra charges. I was shocked. Should say, before requesting 2 blanket i asked housekeeping there wont be any surcharges, and is a yes from the other side of answering, but when check out, it was totally different story. And well, while Novotel didn't provide my room any mineral water, and while request for mineral water, they wanted to charged us extra money again. This is so ridiculous… In the end, i felt tht my whole journey with my friends staying in novotel, it was a bad experience. I was a novotel fans used to be, And my friends told by me, Novotel hotel is a 5stars and nice services hotel. We are so disappointed and dissatisfied by this trip during staying in your hotel. Paying much of money, to enjoy the trip, and the hotel. But end up everything gone so wrong, and also some unexpected charges occur, while others novotel wont happen.

Dear Amelia Seow Qing F., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable stay, good location

TripAdvisor rating 4.0/5

ElatiorG TripAdvisor review

The hotel is easy to locate, with the airport bus limousine bus stop beside it. Location is good and convenient, with a bus stop just 2min walk away from it and 2 convenient stores nearby. Room is comfortable and spacious, and the breakfast buffet spread is delectable too. Hotel interiors is stylish and well-maintained too. Hotel staffs are very polite and helpful. I do see myself coming back again to stay if I visit Seoul again.

Perfect accommodation

Customer review rating 4.5/5

Mike Solo - Confirmed reviews ALL

I’ve stayed in one of the one bedroom residence suites and I thought it was perfect. From bedding to fixtures, I loved every bit of it. Service personnel were very friend including cleaning ladies who did impeccable job in keeping the place fresh. If I were to make note, elevators were a bit time consuming but I’m not sure how this could be improved at a busy hotel. The temperature in the gym could be a bit lower as well. Interesting issue that I’ve come across was that having the same tv in the living room and bedroom meant that sometimes there remote would turn on both TVs. I’ve enjoyed my stay here and will most likely book again for my next visit to Korea. Thank you!

Dear Michael S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Hur Duty Manager

Nice experience

TripAdvisor rating 5.0/5

SamSamSam1007 Friends getaway - TripAdvisor review

As nice as I came before COVID. The location is good which near the metro. Can visit the traditional market by walk. Can shopping nearby all night long. The room is clean with all amenities needed. The staffs are nice as well. Definitely will stay at this hotel again if I go to Seoul.

Well located, obsessed with their stupid masks and pretty rude about it too

Customer review rating 3.5/5

Sofie Business - Confirmed reviews ALL

Nice and new hotel, great location next to the DDP and lots if shops around. The gym is pretty nice, so is the breakfast restaurant. The staff is incredibly rude when it comes to the stupid masks, their obsession goes into extreme rudeness and really took down overall points for me. The lack of English speakers is also a problem and the unwillingness to make any changes whatsoever to their weird cultural rules, like giving you 3 eggs instead of sausage and bacon for breakfast room service.

Dear Sofie S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ben Hur Duty Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 362 reviews 9.1/10 Location
  • 676 reviews 8.4/10 Room
  • 618 reviews 8.9/10 Service
  • 7 reviews 7.4/10 WiFi
  • 287 reviews 9.3/10 Cleanliness
  • 186 reviews 7.5/10 Pool
  • 171 reviews 9/10 Breakfast
  • 127 reviews 8.6/10 Vibe

Powered by Trustyou

All our hotels in SEOUL