Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars

Customer review rating (ALL Rating) 4.5/5 1,190 reviews

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238 Euljiro, Jung Gu, 04561 SEOUL, South Korea

Description

Hotel extras

  • Prime Location - Located in central Seoul, just minutes from the subway.

  • Spacious Stays - 331 guest rooms and 192 residences, with connecting options available.

  • Dining & Bars - One restaurant and three bars, including a breathtaking rooftop bar.

  • Wellness Facilities - Outdoor & indoor pool, fitness center, and sauna for your relaxation.

  • Family Friendly - Kids Zone open daily 8 AM–8 PM (closed first Tuesday of each month).

Our accommodation(s)

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Room 1

Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

GPS:37.566388, 127.004313

Telephone
Fax +82 2-3425-8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,190 reviews

TripAdvisor Rating  4.5/5  672 reviews

Certificate of excellence 2025

Customer review rating 0.5/5

Olga W. Business - Confirmed reviews ALL

Dear Ms. Olga W., Thank you for taking the time to share your feedback following your recent stay with us. Please accept my sincere apologies for the inconvenience you experienced with both the water pressure and lift accessibility. I fully understand how such issues can be particularly frustrating during an extended business trip, and I regret that we fell short of providing the seamless experience we strive for. Regarding the invoice, I am sorry for any misunderstanding that may have occurred. We are committed to ensuring that all necessary documentation is clearly communicated and readily available for our guests. To kindly reconfirm, your reservation was fully prepaid through the online travel agency (Booking.com). Therefore, the accommodation receipt can be downloaded and printed directly via their website. If the reservation was made on your behalf by another party, we would recommend requesting the receipt from the original booker. Your comments are truly valuable to us, and please rest assured that we will review them thoroughly to improve our services and overall guest experience. Thank you once again for sharing your insights. We hope to have the opportunity to welcome you back in the future for a more pleasant and comfortable stay. Warm regards, Ben Huh Duty Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Customer review rating 4.5/5

Jorizaira B. Friends - Confirmed reviews ALL

Dear Jorizaira B., Thank you for taking the time to share your experience at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. We are delighted to learn that you found our room and location to be above your expectations. It is wonderful to hear that the amenities in your room and the convenience of nearby attractions made your stay enjoyable. We appreciate your feedback regarding the welcome refreshments during check-in. While we strive to provide an exceptional experience for our guests, we understand that certain amenities can enhance comfort. Your comments will be taken into consideration as we continuously work to improve our services. Thank you once again for your valuable insights. We hope to welcome you back in the future for another pleasant stay. Ben Huh Duty Manager Best regards, Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Customer review rating 5.0/5

Catherine B. T. Business - Confirmed reviews ALL

Dear Catherine B. T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.co.kr/Hotel_Review-g294197-d14…-Reviews-Novotel_Ambassador_Seoul_Dongdaemun-Seoul.html I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terry Oh Duty Manager

Customer review rating 4.5/5

Ben M. Business - Confirmed reviews ALL

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.co.kr/Hotel_Review-g294197-d14…-Reviews-Novotel_Ambassador_Seoul_Dongdaemun-Seoul.html I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terry Oh Duty Manager

Customer review rating 5.0/5

Mellissa C. T. Business - Confirmed reviews ALL

Dear Mellissa C. T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.co.kr/Hotel_Review-g294197-d14…-Reviews-Novotel_Ambassador_Seoul_Dongdaemun-Seoul.html I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terry Oh Duty Manager

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Other web-users rate our hotel

  • 1,507 reviews 9.6/10 Location
  • 1,668 reviews 7.9/10 Room
  • 1,489 reviews 8.3/10 Service
  • 13 reviews 7.9/10 WiFi
  • 653 reviews 8.1/10 Cleanliness
  • 381 reviews 8.5/10 Breakfast
  • 364 reviews 8.6/10 Food
  • 359 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.