ibis Ambassador Seoul Insadong Hotel 0 star

There's no arguing against the location: It's fantastic. I love the Insadong area, and the proximity to the traditional alleys and Jogno-3 Station is superb. However, one of the other reasons I came back was because of the laundry facilities - I loved the fact (18 months ago) I could go down to the basement and do my laundry whenever I wanted; late at night, or very early morning. This has changed - and the fact that now there is only a single washer + dryer on the 10th floor - which can only operate between 8 and 5 (?) is very frustrating. There are many guests - and I was able to do only a single load (where i could've done 2 or 3) because of the high demand of the service. I'm not against someone else operating out of the basement - but their business times (including days closed) are poorly thought out. If you're going to 'rent' out the space, you need to make sure they operate in some capacity every day of the week, and for longer time.

Location is very strategic, comfort n clean romm with good hospitality staff. Never disapointed with ibis

The hotel is perfectly located in Insa-dong - so lots of restaurants and bars to explore. The Ibis is a pretty basic hotel, the rooms are small and the extra bed in the twin room was pretty hard, but everything was functional and fine for what we needed. The rooftop view is pretty awesome too!

Excellent hotel. If you compare the budget, location, room, service. I think it’s excellent hotel. I was stay here for 7nights. This is 3rd. time for this hotel.(Totally I’m stayed here more than 25 nights) They have something change. The location is more popular for tourists attraction. No parking lot. Change shampoo and shower gel . Same breakfast menu. 2bottles drinking in the room. For me, I think it excellent hotel for this budget.

Strategis, very clean n comfort room with good hoapitality staff. Very recomended for family or bisnis. In front of the hotel there is so many uniq n instagramable kafe. I very happy stayed at ibis insadong and will back again

Good comfortable hotel with great location.

Room was fine, warm and clean. Nice shower.

The room was nice, clean and wifi worked fine, check in and check out were fast, very convenient walking around to ikseongdong and insadong, lots of eating place around. Will be back here for our next trip. Thanks team ibis insadong for our memorable 7 nights stay.

We stayed for 6 days. It is very near subway entrances, parks and a temple. Plenty of restaurants, CVS and cafe nearby. Best location value for money. Accomodating staff, excellent experience all throughout.

Facility, the location I'm satisfied with it reasonable price. I was bit lost to find where the hotel is but only the first time was hard to find it. Good location because it is close to Insa-dong, Ikseon-dong, Jongno-samga, which is most famous town in Seoul. Amenity is only body & hair shampoo but it is ok, I had no trouble with it, vending machine, convenience store is just right next to the hotel.

The hotel is nice and in good location. Just 5 mins walk to the metro station. Some hotel facilities (e.g. power) are not working. The twin beds are too small.

Ibis Ambassador Seoul Insadong was a last minute choice. And i was not disappointed. Room rates are reasonable. Room is clean and big enough for my husband, my 10 year old daughter and myself. Toilet is okay with shampoo and bath gel dispenser only. I was expecting that they'd have the usual toiletries. The hotel has its own money changing machine (which requires your passport). Just outside the hotel there are various establishments like 7/11, money changer, pubs, restaurants, coffee shops, galleries, souvenir shops, etc... A couple of blocks from the hotel is the Ssamziegil shopping arcade where the ddong cafe (poop cafe) is located. In that same area there are more shops, galleries, restaurants, street food vendors, which some items i find cheaper compared to Myeongdong. For a first timer in korea, over-all our experience is very memorable. And i would recommend and comeback to Ibis Ambassador Insadong. Shout out to their helpfull and friendly staff particularly Jake and Bryson(?). Thanks guys

The front desk was very kind. I liked the public bath.

The hotel is really clean, the staff is extremely friendly and breakfast provides variety of options

We booked two rooms and stayed for 5 nights. Hotel was as expected. Rooms rooms on the 7th floor both had a good view of the city and Namsan hill, were smallish but had everything we needed and were clean and tidy. All the staff on the front desk were very friendly and helpful. Very good value for money and can’t fault the hotel.