ibis Ambassador Seoul Insadong

ibis Ambassador Seoul Insadong

Customer review rating (ALL Rating) 4.3/5 699 reviews

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Hotel extras

  • Paid parking ( Narrow Parking Space & Mechanical Parking System) .

ALLSAFE approved hotel

Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our accommodation(s)

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access. The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  699 reviews

TripAdvisor Rating  4.0/5  1,187 reviews

Nice location, friendly staff

Customer review rating 4.5/5

Arturo Solo - Confirmed reviews ALL

Nice location, friendly staff. They really try to help you.

Nice stay

Customer review rating 5.0/5

C. N. V. Couples - Confirmed reviews ALL

The hotel is in the central and busy area of Insadong, near to the bus stop and sub way station. Nice room with Namsan tower view.

Good stay and well located and all staff so kind

Customer review rating 3.5/5

Eunbi B. Couples - Confirmed reviews ALL

Good stay

Good location

Customer review rating 3.0/5

K. J. E. Business - Confirmed reviews ALL

Upon checking in, i was told that the rooms i booked do not include breakfast. Since i am an Accor Plus member and i am travelling with another person, I told them that i will be entitled to a 50% off for breakfast as stated in the Accor Plus website. However, i was told that this offer do not apply to this hotel. It clearly stated in the Accor Plus website that the offer is valid and i showed it to the check in manager. She still insists that i will not be able to use my Accor membership for the breakfast discount. I was very upset as if i was not entitled to the discount, the offer should be taken out of the Accor Plus website in the first place!!

Dear Jyh E. K., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Among the contents you mentioned, we are conducting the Accor Plus membership benefit training again, and we will make sure that the same inconvenience will not occur in the future. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Good stay

Customer review rating 4.5/5

Roy Families - Confirmed reviews ALL

Great location, nice smelling shampoo and soap, free use of onsen and rooftop terrace with a view.

Dear Le Roy C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

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Other web-users rate our hotel

  • 318 reviews 9.6/10 Location
  • 234 reviews 6.5/10 Room
  • 164 reviews 9/10 Service
  • 9 reviews 5.8/10 WiFi
  • 87 reviews 8.5/10 Cleanliness
  • 32 reviews 7.4/10 Amenities
  • 24 reviews 4.9/10 Breakfast
  • 7 reviews 7.8/10 Wellness Area

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