ibis Ambassador Seoul Insadong

Customer review rating (ALL Rating) 4.3/5 934 reviews

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31, Samil daero 30 gil, Jongno gu, 03132 SEOUL, South Korea

Description

ALLSAFE approved hotel

Hotel extras

  • Paid parking (Tower parking system, 15,000 won/day)

  • We are committed to sustainability. Together, we are opening up a better world.

Our accommodation(s)

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Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Telephone
Fax +82 2-6730-1100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  934 reviews

TripAdvisor Rating  4.0/5  1,205 reviews

Not worth the money

Customer review rating 1.5/5

Dean Solo - Confirmed reviews ALL

This is a well located hotel but, I found the quality of the rooms not up to the usual IBIS standard especially for the price. Shower and shower gel also wasn't that great.

Dear Dean A., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

good location & services

Customer review rating 5.0/5

Inhwa C. Families - Confirmed reviews ALL

Oct 31/2023-Nov 20/2023 this was the second time staying in IBIS Ambassador Insadong Again, the location and services are great. You can enjoy a hot tub while you are doing laundry. Wonderful front desk staff & housekeeping ladies.

Dear In Hwa C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Located near train stations and other hotspots. Plenty of food selections outside

Customer review rating 4.0/5

Jessie Couples - Confirmed reviews ALL

The stay was comfortable. Bathroom is a little bit small and TV only has local channels. The hotel is near public transport and not difficult to find. Plenty of food places nearby. There is in-house laundry and dryer so very convenient. Great staff and cleaning staff as well. Would stay again but only for short period.

Very well located

Customer review rating 4.5/5

Paul Couples - Confirmed reviews ALL

Very friendly and helpful staff made the stay a pleasant one

Dear Paul H., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Great central location in the heart of Insadong. The breakfast though was a big letdown. I have a healthy breakfast at home, so was disappointed by the lack of fresh fruit or cereal that wasn't laden with sugar.

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I stayed for four nights and found the room comfortable, though had a view of the back on the building opposite.

Dear Petra O., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

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Other web-users rate our hotel

  • 668 reviews 9.4/10 Location
  • 512 reviews 6/10 Room
  • 430 reviews 9/10 Service
  • 19 reviews 2.6/10 WiFi
  • 312 reviews 3.8/10 Comfort
  • 174 reviews 7/10 Cleanliness
  • 81 reviews 5.6/10 Breakfast
  • 37 reviews 9.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.