ibis Ambassador Seoul Insadong Hotel

Customer review rating (ALL Rating) 4.3/5 6,926 reviews

ALLSAFE approved hotel

ibis Ambassador Seoul Insadong
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+ 15 Services

Hotel extras

  • Paid parking ( Narrow Parking Space & Mechanical Parking System) .

  • Restaurant closed for Breakfast. We apologize for the inconvenience, will be re-opening soon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Ambassador Seoul Insadong

31
Samil daero 30 gil
Jongno gu
03132 seoul
korea, republic of

Fax: (+82)2 6730 1100

Check-in from 14h00

Check out up to 12h00

  • AIPORT LIMOUSINE BUS:  6002 JONGNO 3 GA

  • Airport Shuttle Limousine:  6011 / 6002 Anguk Station / Jongno Station

  • SEOUL METRO SUBWAY:  NUMBER 1 OR 3 JONGNO 3GA

  • Subway:  Line No. 1,3,5 Anguk (Exit.4)/Jongno Statation

  • By plane

    GIMPO AIRPORT At 24.38km / 15.15 miles

  • By plane

    INCHEON AIRPORT At 62.2km / 38.65 miles

  • By plane

    INCHEON AIRPORT At 62.2km / 38.65 miles

  • By train

    JONGNO 3GA SUBWAY At 0.46km / 0.29 miles

  • By train

    KTX SEOUL STATION At 5.09km / 3.16 miles

GPS:37.574364, 126.989443

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our accommodation(s)

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access. The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 280

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,926 reviews

TripAdvisor Rating 4.0/5

1,183 reviews

Quality service

TripAdvisor rating 5.0/5

bobby468 17/12/2021 TripAdvisor review

The stay was great with the staff at the country and the manager who assisted my check out to the taxi were great. The staff who helped to give my rewards was very good, there’s some technical issue maybe due to my fault, he ensured it was solved over two weeks. He must be stressed because I kept writing to him haha. Thanks for making my stay and after stay a very rewarding vacation!

Best value and best service

TripAdvisor rating 5.0/5

Drmaing 01/12/2021 TripAdvisor review

Ashley Park and her front desk staff always provided best professional services from room to house- keeping plus Platinum amenities such as free grapefruit teas which I like very much. Therefore IBIS INSADONG is my home away home in Seoul . Only one wish is recovery of breakfast services asap.

안녕하세요. 교수님 트립어드바이저 코멘트 너무나 감사합니다^^ 항상 이비스 앰배서더 인사동 호텔에 많은 관심도 가져주시고, 좋은 시선으로 바라봐주셔서 감사해요. 교수님과 인연을 맺은지도 벌써 7년??8년??되어가는것 같아요. 시간 정말 빠르죠.....앞으로도 교수님과 저희 이비스 앰배서더 인사동 직원들이 더욱 더 오래 함께 할 수 있기를 바랄께요~ 항상 감사합니다.

Great stay

Customer review rating 4.5/5

Bobby Solo - 28/11/2021 Confirmed reviews ALL

Check in was smooth, staff very polite and the room is clean and tidy. The cleaning staff were efficient and polite. The location is very convenient to access shops, cafes and nice eateries. It’s trendy this area. Easy access to train station.

Dear Bobby F., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Great stay as always

Customer review rating 5.0/5

Il Y. M. Business - 13/11/2021 Confirmed reviews ALL

Everything was fine and Ashley Park and her front desk staff was very helpful and friendly. Only complaint I have is yet to resume breakfast service which was great in pre coronavirus era.

안녕하세요. 교수님~ 매번 이비스 인사동 호텔을 이용해주시고, 번거로우실텐데도 잊지 않고 코멘트도 항상 공유해주셔서 감사합니다. 교수님과 함께 한지도 정말 많은 시간이 흘렀어요. 항상 건강한 모습으로 교수님을 뵙게 되어 감사한 마음입니다~^^ 앞으로도 교수님과 계속 함께 할 수 있기를 저희 이비스 인사동 직원들 모두가 바라고 있습니다~항상 건강하시고 곧 또 뵙겠습니다. 감사합니다~ 박미란 드림 Front Office Manager

Well located. Good stay. Very attentive staff with great care!

Customer review rating 4.5/5

Anonymous Business - 11/11/2021 Confirmed reviews ALL

Overall very nice hotel compared to any other 3star hotels with respect to service(instant response to solve any problems) from all staff & housekeeping, Let alone the easy access to any popular area in Seoul- awesome Traditional Palaces & villages, markets, center of city, SEOUL FOREST, DDP, etc... And there's nice gym & super clean coin laundry room as well! Hope all guests try to enjoy & maintain these amenities(facilities) in a smart way.

안녕하세요. 백현주 고객님 고객님의 너무나 힘이 나는 칭찬 코멘트 감사합니다. 저희 직원들과도 고객님의 코멘트 공유하였고, 무엇보다도 직원들에게 큰 힘이 될 수 있었어요~^^ 불편한 점이 많으실텐데도 오히려 이해해주시고, 직원들의 입장에서 생각해주셔서 감사합니다. 고객님의 계획이 조금은(?) 어긋나게 되어 저희 이비스 인사동 호텔에 오랜 시간 투숙하시게 되면서 저희 직원들 또한 고객님과 더욱 친해질 수 있는 시간이 되었던 것 같아요. 앞으로도 고객님과 소중한 인연으로 끝까지 함께 했으면 좋겠습니다~^^ 감사합니다. 박미란 드림 Front Office Manager

Well located. Good stay. Superb staff- Joy!

Customer review rating 5.0/5

Bts Couples - 14/10/2021 Confirmed reviews ALL

Easy to approach any museum & traditional Palaces( KyungBok gung where BTS played) with Bukchon villages or the centre of City Seoul, even by walking as you please. So many places to explore in SEOUL!

Dear Young Chul K., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Great location

Customer review rating 4.0/5

M Solo - 07/10/2021 Confirmed reviews ALL

The room was a bit small compared to similar priced options elsewhere but I am happy with the level if cleanliness and location. I also liked that no disposable goods were provided.

Dear Mi Ran J., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Location is perfect. Easy to access to tourist destination

Customer review rating 4.5/5

Hyojung L. Business - 01/08/2021 Confirmed reviews ALL

Room condition was very good. Overall management for guest was great

Dear Hyo Jung l., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Employees were very kind

Customer review rating 5.0/5

K. S. M. Solo - 13/06/2021 Confirmed reviews ALL

Good bar. Good employees. Happy stay :)

Dear Sun m. K., First of all, thank you for using our hotel. Thank you for leaving a nice comment about the bar despite the fact that the restaurant is currently closed due to Corona. We will be a hotel that to become a hotel that customers want to find continuously. Thank you. Sincerely, Front Office Manager Park, Mi Ran

Good location and good service

Customer review rating 4.5/5

J.y. Friends - 26/05/2021 Confirmed reviews ALL

Location was superb. People were nice. Nothing to complain.

Dear Jin Y., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Well Located and Super service!

Customer review rating 4.5/5

Donguk Y. Solo - 13/04/2021 Confirmed reviews ALL

I was there a little bit earlier than check-in time. one of the receptionists was super kind! The location is so good everything is within walking distance.

안녕하세요. 유동욱고객님 먼저 저희 이비스 앰배서더 인사동 호텔을 이용하시면서 직원에 대한 칭찬코멘트 남겨주셔서 감사합니다. 해당 직원에게 고객님의 코멘트 전달하였더니 너무나 좋아하더라구요~^^ 앞으로도 이비스 인사동 호텔과 좋은 인연으로 남았으면 좋겠습니다~좋은 하루 보내세요~감사합니다. 박미란 드림 Front Office Manager

Good time, but still no ice bucket for wine

Customer review rating 4.5/5

Earl N. (. M. Solo - 11/04/2021 Confirmed reviews ALL

Everything was great; there was no shoe horn in my room but I can never remember if this is one of the hotels that supplies shoe horns or not. They still sell wine but not for hotel consumption since there are no ice buckets for wine bottles. I am sure if there was a way to cool the wine and keep it cool, I would've bought one. Tahye was terrific, everything was easy checking in and out.

Dear Earl N., Thank you for always visiting our hotel every time. It was a great help to us by leaving comments to compliment the employees every time. For reference, we have ice buckets, shoe horn, etc. at the front desk. Next time you stay, we will prepare in advance and set it in your room. I hope the day when I can see your face again sooner or later. I hope you have a good day again. Thank You. Front Office Manager Park, Mi Ran

Location perfect !!

Customer review rating 5.0/5

신. Business - 20/01/2021 Confirmed reviews ALL

Can directly visit KTX station & Kimpo Airport using metro station just near hotel. !!!

Dear Pil Wook S., First of all, thank you for using our hotel. The ibis Insadong Hotel is conveniently located and easily accessible by public transport. We will try our best to be the ibis Ambassador Insadong Hotel, doing our best to make sure that you like not only the location but also other aspects. Thank you. Front Office Manager Park, Mi Ran

Good stay.

Customer review rating 4.5/5

Julie Couples - 07/11/2020 Confirmed reviews ALL

Staffs are always kind and helpful. Love to stay when I am in seoul and hopefully room conditions get better (it's getting dated).

안녕하세요. 박영아 고객님~ 항상 잊지 않고 저희 이비스 앰배서더 인사동 호텔을 애용해주셔서 너무나 감사드립니다. 투숙하실때마다 항상 장박으로 예약주시고, 더불어 오히려 저희 직원들을 먼저 배려해주시는게 느껴져서 저희 또한 고객님께 너무나 감사한 마음이에요~^^ 투숙하시면서 많이 불편한 부분도 있으실텐데도 이해해주시고, 배려해주신다는것도 너무나 잘 알고 있습니다. 현재 여러가지 호텔운영이 변경되고 있고, 호텔안에서 고객님께 만족을 드릴 수 있는 부분이 어떠한 것들이 있는지...또 어떻게 변화하면 좋을지에 대하여 항상 고민하고 변화하려고 하고 있으니 항상 옆에서 지켜봐주시고 솔직한 피드백 부탁드리겠습니다~:) 항상 고객님께 감사드리며, 앞으로도 고객님과 좋은 인연으로 계속되기를 바라겠습니다. 좋은 하루 보내세요~감사합니다. 박미란 드림 Front Office Manager

Good location

Customer review rating 4.5/5

Victoria L. S. Solo - 05/11/2020 Confirmed reviews ALL

The staff was very friendly and attentive from the moment I arrived. One member remembered me from previous visit. It’s a wonderful place to stay, and I recommend it to everyone.

Dear Victoria Lorraine S., Warm greetings from Ibis Ambassador Seoul Insa-dong! I’m so glad that you had a great stay in our hotel and especially, we would like to deeply thank you for your kind compliments on our staff. :) I have passed on your praise personally to the staff. Your compliments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself We thank you very much for your patronage had look forward to having you back with us soon! Sincerely, Park Mi Ran Front Office Manager

Still best option in Kangbuk

Customer review rating 5.0/5

Dr Y. M. Business - 10/10/2020 Confirmed reviews ALL

Great location, best service under Ashley Park and friendly staff. Value oriented hotel with amenities and convenience. Only complaint is no breakfast due to Covi19

맹 교수님~ 답변이 많이 늦었습니다. ^^;; 항상 투숙하시고 잊지 않고 좋은 코멘트 남겨주셔서 항상 감사드리고 있습니다~ 오랜만에 교수님을 뵙게 되어 너무나 반가웠어요~:) 먹을거리도 잊지 않고 챙겨주시고...ㅎㅎ 더 많은 것을 제공해드리지 못해 죄송합니다. 말씀 주신 것처럼 조식은 조만간 운영을 할 수 있을 것 같습니다. 이전처럼 Full Buffet는 아니지만 간단히 빵, 주스, 커피, 과일로만 하여 제공해드리는 것으로 준비하고 있어요. 앞으로도 교수님의 애정어린 관심 부탁드릴께요~ 교수님의 말씀 한마디 한마디가 너무나 소중하니까요~ㅎㅎ 항상 건강하시고, 곧 또 뵙겠습니다. 항상 감사합니다~~ 박미란 드림 Front Office Manager

Good stay

Customer review rating 4.0/5

Victoria L. S. Solo - 26/07/2020 Confirmed reviews ALL

The location is easy to find, and the room was comfortable. Checking out was easier than checking into this hotel. I look forward to staying here in the future.

Dear Victoria Lorraine S., Thank you for your precious comment :) I'm apologize to do not let you know operation restaurant in advance. Many booking is canceling due to COVID-19 so we are checking all booking status. Please accept our apologies for the inconvenience. I can assure that inform booking detail to the guest and do not occur same problem. I hope that above answers your questions satisfactorily and we hope you and your family are good well :) Thank you~ Sincerely, Park Mi Ran Front Office Manager

Nice hotel, good location in Insadong

TripAdvisor rating 5.0/5

thaiminhson 02/02/2020 TripAdvisor review

I back this hotel third times and stayed 5 nights. The first choice is location which was very near subway nad easy to walk around old quarter in Insadong. I loved old quarter very much which was peaceful and beautiful houses around there The staff were nice and polite. The room was good and breakfast was ok with long stay here I would highly recommended this hotel to all guests

Dear thaiminhson Thanks your wonderful review for us and our future guests, also keep staying with us. We will keep our quality and develop our service to be better and better. Again thank you so much your feedback. we will waiting your next visit. Have a great week and see you sooner future. Sincerely yours, Hwangbo, Suk

reliable budget hotel

TripAdvisor rating 4.0/5

Chang Y 31/01/2020 TripAdvisor review

location is center of Seoul, but neighboring area is dirty and shabby place which is awaiting renovation from metropolitan city authority. The hotel meets the budget hotel standard, but you cannot expect the more. The staff is very friendly and professional. Especially, the cleaning staff is excellent, the room and toilet is spotlessly clean. I admire the cleaning staff's efforts and the cleaned standard of room. I stayed at 7th floor. The food is so so. But restaurant is not busy and food is well refilled, so you can enjoy the breakfast comfortably.

Dear Chang Y Greeting from ibis Ambassador Seoul Insadong. We thank you to leave your experience. Yes, this area is quite shabby.. otherwise, it is also one of atmosphere of Seoul.(but I understand some place should need more clean). I will deliver your comment to our all staff especially room cleaning dept. it is good for them to improve their duty and satisfaction of theirs. I many thanks again to your positive feedback, we are waiting your next stay in our hotel. Have a great day and see you soon. Sincerely yours, Hwangbo, Suk

Strategis

TripAdvisor rating 4.0/5

m4m44ik Family - 12/01/2020 TripAdvisor review

Strategis, very clean n comfort room with good hoapitality staff. Very recomended for family or bisnis. In front of the hotel there is so many uniq n instagramable kafe. I very happy stayed at ibis insadong and will back again

Thank you to stay with us and leave your experience in Tripadvisor. We always hope to give great service all our guests. Even weak facilities, but we wish to hear good comment from our guest with better service. Trying to do our best for service, so if you have chance to trip to Seoul again, please chose our hotel again. We are waiting you. Thank you again and have a wonderful week. Sincerely yours, Hwangbo, Suk

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