ibis Ambassador Seoul Insadong 3 stars

Customer review rating (ALL Rating) 4.5/5 1,723 reviews

Best price
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ibis Ambassador Seoul Insadong - Image 1
ibis Ambassador Seoul Insadong - Image 2
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ibis Ambassador Seoul Insadong - Image 4
31, Samil daero 30 gil, Jongno gu, 03132 SEOUL, South Korea

Description

Hotel extras

  • Explore Jongno 3-ga, named the World’s Coolest Neighbourhood for 2026 by Time Out.

  • The Hotel Close to Palaces and Myeongdong

  • Friday Happy Hour with Semi-Buffet, Unlimited Wine & Draft Beer

  • Relax in the Hot Bath on B1 after a long day (For guests only).

  • Join the IBIS HUNTERS Stamp Tour and get your special gift! More details on our Instagram.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room, Ikseon Hanok View - 1 Double Bed

Photo out of - Superior Room, Ikseon Hanok View - 1 Double Bed

Room with 1 Double Bed. Smart TV with OTT support, Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Water purifier, Blackout Curtains, Kettle, Safe, Mini Fridge and Bathroom with Shower.

  • Views:

    City View

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x1

  • 3 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Room with 2 Single Beds. Smart TV with OTT support, Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Water purifier, Blackout Curtains, Kettle, Safe, Mini Fridge and Bathroom with Shower.

  • Views:

    City View

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with 2 Single Beds. Smart TV with OTT support, Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Water purifier, Blackout Curtains, Kettle, Safe, Mini Fridge and Bathroom with Shower.

  • Views:

    City View

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

See availabilities

Room with 1 Double Bed and 1 Single Bed. Smart TV with OTT support, Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Kettle, and Bathroom with Shower. Up to 3 adults and 1 child (under 6 years old) sharing existing bedding.

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with 3 Single Beds. Smart TV with OTT support, Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Kettle, Safe, Mini Fridge and Bathroom with Shower. Up to 3 adults and 1 child (under 6 years old) sharing existing bedding.

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with 1 Double Bed. Located on the Highest Floor, Smart TV with OTT support, Individual Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Water purifier, Blackout Curtains, Kettle, Safe, Mini Fridge and Bathroom with Shower.

  • Views:

    City View

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with 2 Single Beds. Located on the Highest Floor, Smart TV with OTT support, Individual Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Water purifier, Blackout Curtains, Kettle, Safe, Mini Fridge and Bathroom with Shower.

  • Views:

    City View

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with 3 Single Beds. Smart TV with OTT support, Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Kettle, Safe, Mini Fridge and Bathroom with Shower. Up to 3 adults and 1 child (under 6 years old) sharing existing bedding.

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x3

See availabilities

Wheelchair Accessible Room with 1 Double Bed. Smart TV with OTT support, Heating & Cooling System, High-speed Wi-Fi, ibis Sweet Bed with Down Duvet, Water purifier, Blackout Curtains, Kettle, Safe, Mini Fridge and Bathroom with Shower.

Max. number of persons
3
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Telephone
Fax +82 2-6730-1100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • 363 rooms
  • 2 rooms for people with reduced mobility
  • 363 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Japanese
  • Korean
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

Business

2 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available

Well-being

Gym

  • On site
  • On site
  • 22 parking spaces
  • Max Limited Height: 1.55 m / 5.085 ft

  • Parking pricing: 14.30 € 22000 KRW Per day

TASTE

Photo out of - TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Cooking style
International
Capacity
100
Accessibility
Accessible service
03132 Seoul, South Korea
Telephone +82 2-6730-1121

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Enjoy complimentary access to the gym. With strength machines and fitness equipment, guests will find everything they need to maintain a healthy mind and body. (for exclusive use by room guests). * Operating Hours : 24 Hours

Amenities include hot bath, shower facilities, and individual lockers (for exclusive use by room guests) * Operating Hours 06:00 ~ 23:00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,723 reviews

Customer review rating 4.5/5

Nadine B. Couples - Confirmed reviews ALL

Sehr geehrter Gast, herzliche Grüße aus dem ibis Ambassador Seoul Insadong, das sich in günstiger Lage in der Nähe der königlichen Paläste und von Myeong-dong befindet. Vielen herzlichen Dank für Ihre hervorragende Bewertung und Ihre positive Rückmeldung zu unserem Hotel. Unser gesamtes Team ist stets bemüht, unseren Gästen den bestmöglichen Service sowie einen angenehmen und komfortablen Aufenthalt zu bieten. Auch in Zukunft werden wir unser Bestes geben, um Ihre Erwartungen zu erfüllen und Ihnen bei Ihrem nächsten Besuch erneut einen schönen Aufenthalt zu ermöglichen. Wir wünschen Ihnen stets Gesundheit und alles Gute. Vielen Dank. James Kim Front Office Manager

Customer review rating 4.5/5

Tudor P. Couples - Confirmed reviews ALL

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to share such a warm and wonderful review of your stay with us. We are especially pleased to hear that you enjoyed our breakfast and rooftop during your stay. We truly appreciate your kind comments, and we will continue to take good care of our facilities to ensure an even more pleasant experience for our guests. We sincerely hope that your stay with us has added many happy memories to your trip to Seoul. We look forward to welcoming you back again on your next visit. Wishing you good health and happiness always. Thank you. James Kim Front Office Manager

Customer review rating 4.5/5

Louise M. G. Couples - Confirmed reviews ALL

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to share your warm review of your stay with us. We sincerely hope that the friendly service provided by our team and our delicious breakfast helped make your trip even more enjoyable and memorable. Robert, along with the rest of our team, will continue to do his very best to provide our guests with warm and attentive service and ensure their satisfaction. We wish you good health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 1.5/5

Then L. L. Friends - Confirmed reviews ALL

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near Seoul’s royal palaces and Myeong-dong. We sincerely apologize for the inconvenience and disappointment caused by the air-conditioning during your stay. Our hotel operates a central heating and cooling system, with the room temperature adjustable down to 23°C when the cooling system is in operation. We understand that this may not have provided sufficient comfort during the warmer weather. We also regret that it took longer than expected to properly address your concerns. We will pay closer attention to both our facilities and the way we respond to guest concerns so that we can provide more prompt and effective assistance. We will continue to review our service from our guests’ perspective and make every effort to improve. We wish you continued health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 5.0/5

Valeria M. Couples - Confirmed reviews ALL

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to leave such a warm and thoughtful review following your stay with us. Our team always strives to see things from our guests’ perspective and provide attentive and sincere service. We will be delighted to share your kind compliments with David, and we are sure that your recognition will be a great encouragement to him as he continues to grow and develop. We are truly happy to know that we could be a part of the wonderful memories from your trip to Seoul. We look forward to welcoming you back on your next visit and providing you with the same warm and consistent service. We wish you continued health and happiness. Thank you once again. James Kim Front Office Manager

Sehr geehrter Gast, herzliche Grüße aus dem ibis Ambassador Seoul Insadong, das sich in günstiger Lage in der Nähe der königlichen Paläste und von Myeong-dong befindet. Vielen herzlichen Dank für Ihre hervorragende Bewertung und Ihre positive Rückmeldung zu unserem Hotel. Unser gesamtes Team ist stets bemüht, unseren Gästen den bestmöglichen Service sowie einen angenehmen und komfortablen Aufenthalt zu bieten. Auch in Zukunft werden wir unser Bestes geben, um Ihre Erwartungen zu erfüllen und Ihnen bei Ihrem nächsten Besuch erneut einen schönen Aufenthalt zu ermöglichen. Wir wünschen Ihnen stets Gesundheit und alles Gute. Vielen Dank. James Kim Front Office Manager

Customer review rating 4.5/5

Tudor P. Couples - Confirmed reviews ALL

The central location near Insadong, Ikseondong, and three subway lines (1, 3, 5) made exploring effortless. Lots of cafes, restaurants and shops close by. The room was clean and well-equipped (fair size). Water dispenser in the room was a nice touch. Breakfast was tasty and affordable, and the rooftop offered nice views, but note that there's no bar available and closes at 22:00. Only downside of the room: the bathroom is very tiny.

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to share such a warm and wonderful review of your stay with us. We are especially pleased to hear that you enjoyed our breakfast and rooftop during your stay. We truly appreciate your kind comments, and we will continue to take good care of our facilities to ensure an even more pleasant experience for our guests. We sincerely hope that your stay with us has added many happy memories to your trip to Seoul. We look forward to welcoming you back again on your next visit. Wishing you good health and happiness always. Thank you. James Kim Front Office Manager

Customer review rating 4.5/5

Louise M. G. Couples - Confirmed reviews ALL

Our tour company chose Ibis Ambassador and we were very happy with the location being so close to Ikseondong Hanok village and the palaces. Breakfasts were tasty, and the reception staff extremely helpful.

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to share your warm review of your stay with us. We sincerely hope that the friendly service provided by our team and our delicious breakfast helped make your trip even more enjoyable and memorable. Robert, along with the rest of our team, will continue to do his very best to provide our guests with warm and attentive service and ensure their satisfaction. We wish you good health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 1.5/5

Then L. L. Friends - Confirmed reviews ALL

I am very disappointed that it took three days and repeated complaints before any proper action was taken.

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near Seoul’s royal palaces and Myeong-dong. We sincerely apologize for the inconvenience and disappointment caused by the air-conditioning during your stay. Our hotel operates a central heating and cooling system, with the room temperature adjustable down to 23°C when the cooling system is in operation. We understand that this may not have provided sufficient comfort during the warmer weather. We also regret that it took longer than expected to properly address your concerns. We will pay closer attention to both our facilities and the way we respond to guest concerns so that we can provide more prompt and effective assistance. We will continue to review our service from our guests’ perspective and make every effort to improve. We wish you continued health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 5.0/5

Valeria M. Couples - Confirmed reviews ALL

Room was really comfortable and clean, the location is great, surrounded by lots of little shops, restaurants and cafés. Everyone from the personal was so amicable and helpful always. Shout out to David from Front desk who helped us to get a taxi when leaving. I would recommend 100% and I definitely will stay here again on my next trip to Seoul.

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to leave such a warm and thoughtful review following your stay with us. Our team always strives to see things from our guests’ perspective and provide attentive and sincere service. We will be delighted to share your kind compliments with David, and we are sure that your recognition will be a great encouragement to him as he continues to grow and develop. We are truly happy to know that we could be a part of the wonderful memories from your trip to Seoul. We look forward to welcoming you back on your next visit and providing you with the same warm and consistent service. We wish you continued health and happiness. Thank you once again. James Kim Front Office Manager

Customer review rating 5.0/5

Holger R. Business - Confirmed reviews ALL

This was our sixth stay at this hotel. The room was clean and tidy, as usual. The service was perfect when ordering a taxi or asking other questions. The front desk staff spoke English well. They responded quickly (5 minutes) when the toilet was clogged. Unfortunately, there was no water in the refrigerator this time, as is usually the case in Korea.

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near Seoul’s royal palaces and Myeong-dong. Thank you very much for your wonderful feedback and, above all, for choosing to stay with us for the sixth time. We truly appreciate your continued trust and support. Although our team members may change over the years and many aspects of the hotel continue to evolve, we sincerely hope that the warm and attentive service we provide to our guests will always remain consistent. Starting this year, we have installed water dispensers in the hotel as an alternative to providing bottled water in guest rooms. We understand that this change may have been unfamiliar or unexpected, especially for a returning guest. We will continue to ensure that the dispensers are carefully maintained so that our guests can enjoy clean and safe drinking water throughout their stay. We will continue to do our very best to meet your expectations and provide you with a pleasant experience every time you visit us. We wish you continued health and happiness, and we look forward to welcoming you back for your next stay. Thank you. James Kim Front Office Manager

Customer review rating 4.5/5

Melissa P. Y. T. Friends - Confirmed reviews ALL

Staff were helpful even with check in at 2am. Rooms were clean and well maintained. Location is the reason I booked the stay and it was well worth it

Tetamu yang dihormati, Salam mesra daripada ibis Ambassador Seoul Insadong, yang terletak berhampiran istana-istana diraja Seoul dan Myeong-dong. Terima kasih atas penilaian tinggi yang diberikan kepada hotel kami. Semua kakitangan kami sentiasa berusaha sedaya upaya untuk memberikan perkhidmatan yang terbaik serta menyediakan persekitaran penginapan yang selesa dan menyenangkan kepada para tetamu. Kami akan terus berusaha untuk meningkatkan mutu perkhidmatan agar dapat memenuhi jangkaan anda pada setiap kunjungan. Semoga anda sentiasa sihat dan bahagia. Terima kasih. James Kim Front Office Manager

Customer review rating 3.5/5

Sang K. Friends - Confirmed reviews ALL

Busy tourist hotel

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near Seoul’s royal palaces and Myeong-dong. Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your comments regarding the areas where our hotel could improve. Your feedback will be shared with our team so that we can carefully review what needs improvement while continuing to maintain the positive aspects of our service and facilities. We understand that the hotel and surrounding area may have felt somewhat busy due to the large number of visitors and tourists. Despite this, we sincerely appreciate you taking the time to share your experience with us. We will continue to work hard to provide a more comfortable and enjoyable stay for all our guests. We wish you continued health and happiness. Thank you. James K. Front Office Manager

Customer review rating 3.5/5

Hui W. S. Couples - Confirmed reviews ALL

Stayed at one of the room that has been recently renovated. Everything is good aside the bathroom needs to be renovated especially the shower which has cracks and the clothes handle in the bathroom is all rusted.

Dear Valued Guest, Greetings from ibis Ambassador Seoul Insadong, conveniently located near Seoul’s royal palaces and Myeong-dong. Thank you very much for taking the time to share your honest feedback regarding your recent stay with us. We have taken note of your comments regarding the cracks in the shower floor and the areas of the bathroom that require better maintenance. We sincerely apologize for the inconvenience and will pay closer attention to our inspection and maintenance procedures to prevent similar issues from occurring again. We will make every effort to ensure that these issues are properly addressed and that you can enjoy a more comfortable experience on your next visit. We wish you continued health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 4.0/5

Kevin B. Couples - Confirmed reviews ALL

Very good location, staff and beakfast. The room was too warm (25-26C) though...which made it uncomfortable and difficult to sleep. The front desk did give us a portable fan to use, but it was dissappointing that the air conditioning did not function.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near Seoul’s royal palaces and Myeongdong. Thank you very much for taking the time to share your honest feedback regarding your stay with us. We especially appreciate your kind comments about our friendly staff and delicious breakfast. Our hotel operates a centralized heating and cooling system, and the room temperature can generally be lowered to approximately 22–23°C. However, we understand that you may have experienced discomfort due to the warm weather and sincerely regret that the room temperature affected the quality of your sleep. We will continue to do our utmost to provide a more comfortable and satisfying experience for all our guests. We wish you continued health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 4.5/5

Nataly P. M. Solo - Confirmed reviews ALL

The staff was very nice and amiable, the room is big and the breakfast has a variety of fruits and food very delicious. The location is great close to metro station and others stores and good restaurants.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near Seoul’s royal palaces and Myeongdong. Thank you very much for taking the time to leave us such a wonderful review. We are delighted to hear that our staff’s warm and attentive service, delicious breakfast, and convenient location helped make your trip to Seoul even more enjoyable and memorable. We will continue to do our very best to provide excellent service in every aspect of your stay. We wish you continued health and happiness. Thank you once again. James Kim Front Office Manager

Customer review rating 5.0/5

Cecilia B. J. Solo - Confirmed reviews ALL

Very friendly and helpful staff who always greet you with a smile when you walk through the door. They were always ready to help with any questions I had. I especially appreciated their kindness and helpfulness as I was visiting a country with a different culture, where things are sometimes done differently from what I am used to. When I checked in, I mentioned that I would be returning to the hotel later during my trip and asked if it would be possible to store one of my suitcases there until then. They made a note of it and remembered it when I checked out, which I really appreciated. Overall, I felt very welcomed and well taken care of during my stay.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to share your kind comments about our staff. Our Front Office team always strives to put ourselves in our guests’ shoes and provide thoughtful and attentive service to make every stay as comfortable as possible. We sincerely hope that the service provided by our team made your return visit even more meaningful and will remain a pleasant memory of your time with us. We look forward to welcoming you again in the future. Wishing you continued health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 4.5/5

Pattsanapol P. Friends - Confirmed reviews ALL

Well stay, great location

เรียน ท่านลูกค้าผู้มีอุปการคุณ สวัสดีครับ ขอส่งคำทักทายจากโรงแรมไอบิส แอมบาสซาเดอร์ โซล อินซาดง ซึ่งตั้งอยู่ใกล้กับพระราชวังสำคัญและย่านเมียงดง ขอขอบพระคุณเป็นอย่างยิ่งที่ท่านได้ให้คะแนนที่ดีสำหรับการเข้าพักกับเรา อย่างไรก็ตาม ทางเราขอขอบคุณที่ท่านได้แจ้งให้ทราบเกี่ยวกับจุดที่การทำความสะอาดและการจัดเตรียมห้องพักยังไม่เรียบร้อยเท่าที่ควร ทางเราจะส่งต่อความคิดเห็นของท่านไปยังแผนกที่เกี่ยวข้อง เพื่อให้มีการตรวจสอบและใส่ใจในรายละเอียดมากยิ่งขึ้น เมื่อท่านกลับมาเข้าพักกับเราอีกครั้ง เราจะพยายามอย่างเต็มที่เพื่อมอบบริการที่ดียิ่งขึ้นให้แก่ท่าน ขอให้ท่านมีสุขภาพแข็งแรงและมีความสุขเสมอ ขอขอบพระคุณครับ James Kim Front Office Manager

Customer review rating 5.0/5

Choon K. C. Couples - Confirmed reviews ALL

The hotel is super well located near Insadong Cultural Village and the two palaces. The hotel staff is friendly and very helpful. While the room is small, it is well designed to maximize the available space.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for your kind and positive review of our hotel. We are pleased to hear that you appreciated our staff’s friendly service and convenient location, and we hope these aspects helped make your trip to Seoul more enjoyable and comfortable. We will continue to do our best to provide thoughtful service from our guests’ perspective and create an even better experience for every guest. We wish you good health and happiness always. Thank you. James Kim Front Office Manager

Customer review rating 5.0/5

Arianna M. O. Friends - Confirmed reviews ALL

Excellent stay. All the staff were extremely helpful and accommodating. The rooms were kept clean and updated. Location was really great too.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. We are very pleased to hear that our team’s friendly and warm service helped make your stay comfortable and enjoyable. We will continue to put ourselves in our guests’ shoes, pay close attention to their needs, and do our very best to provide thoughtful and attentive service. Wishing you continued health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 5.0/5

Kaio L. T. G. Families - Confirmed reviews ALL

Amazing place , well located Really amazing staff , clean

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for your high rating and kind feedback about our hotel. All of our team members are committed to providing our guests with the best possible service and a comfortable and pleasant environment. We will continue to do our utmost to meet your expectations and provide an even better experience in the future. Wishing you continued health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 3.5/5

Subhendu B. Business - Confirmed reviews ALL

comfortable stay, but not having provisions for Dinner or Lunch makes things difficult. One would have to go out searching for food, which may be difficult at odd hours in a country not your own.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to share your valuable feedback with us. Our hotel offers a lunch buffet from Monday to Friday, as well as dinner dining service on Friday evenings. We truly appreciate your comments and will take them into consideration as we continue striving to improve our services and provide a better experience for our guests. Wishing you good health and happiness always. Thank you. James Kim Front Office Manager

Customer review rating 4.5/5

Phoebe M. Couples - Confirmed reviews ALL

For us, we highly enjoyed the Insadong neighborhood. The Ibis hotel was within a 5 min walk to three major subway lines. However, note that Ibis was also usually a 30+ minute commute to most places. While this wasn't an issue for us, it's something to take into consideration. We would definitely return to Ibis.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for your high rating and kind feedback about our hotel. All of our team members are committed to providing our guests with the best possible service and a comfortable and pleasant stay. We will continue to do our best to meet and exceed your expectations. We sincerely look forward to welcoming you back and providing you with an even more satisfying experience on your next visit. Wishing you good health and happiness always. Thank you. James Kim Front Office Manager

Customer review rating 5.0/5

Wachirakarn A. Friends - Confirmed reviews ALL

We arrived around midday and were only expecting to leave our luggage and come back later to check in. However, the staff were very kind and allowed us to check in early. We also requested a late check-out at 1 PM, which was very helpful. I really liked the spacious area where we could have meals outside the room, as well as the rooftop area with a nice view of N Seoul Tower. There are also plenty of restaurants nearby. The hotel is a little far from the subway and bus stops, but it was fine for us. The staff was friendly and helpful throughout our stay. Overall, we had a very pleasant experience, and we would definitely stay here again if we return to Seoul. ❤️

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, conveniently located near the royal palaces and Myeong-dong. Thank you very much for taking the time to share such a warm and complimentary review of your stay with us. We always do our best to provide our guests with as much convenience as possible, including early check-in when room availability allows and luggage storage service. We are truly delighted to hear that the care and efforts of our team helped make your trip to Seoul more comfortable and enjoyable. Your kind words are a great encouragement to our entire team. We will continue to put ourselves in our guests’ shoes and make every effort to provide thoughtful and attentive service. We sincerely hope to have the pleasure of welcoming you back when you visit Seoul again. Wishing you continued health and happiness. Thank you. James Kim Front Office Manager

Customer review rating 4.5/5

Id :. B. C. A. Business - Confirmed reviews ALL

Everything was great - breakfast, room size and confines. I wish they would provide pajamas.

Уважаеми гости, Сърдечни поздрави от ibis Ambassador Seoul Insadong, удобно разположен в близост до кралските дворци и Myeongdong. Благодарим Ви искрено за положителната оценка и прекрасния отзив за престоя Ви при нас. Надяваме се, че вкусната закуска, удобното местоположение на хотела и любезното обслужване от нашия екип са допринесли за още по-приятно и незабравимо пътуване. Ще продължим да полагаме всички усилия, за да Ви предоставяме още по-добро обслужване. Пожелаваме Ви здраве и щастие. Благодарим Ви! James Kim Front Office Manager

Other web-users rate our hotel

  • 1,957 reviews 9.6/10 Location
  • 1,621 reviews 6.9/10 Room
  • 1,550 reviews 8.9/10 Service
  • 28 reviews 6.6/10 WiFi
  • 739 reviews 8.4/10 Cleanliness
  • 349 reviews 7.7/10 Amenities
  • 344 reviews 6.6/10 Breakfast
  • 256 reviews 7.7/10 Vibe

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