ibis Ambassador Seoul Insadong Hotel 0 star

Checking in/out was quick and efficient. Breakfast was timely, varied and delicious in a comfortable, colourful and spacious zone with excellent service. The room was clean, quiet and comfortable with great facilities. The bed was very large and comfortable, which made the experience even more relaxing. The rooftop views were outstanding.

The location is superb, easy to find, straight in the middle of all touristic activities. The receptionist spoke good English. The room was clean and spacious and very quiet at night. The bathroom was a bit too small (opening and closing the shower doors can only be done in certain sequence since the space is very limited). But this is the only inconvenience I can think of.

Everything nice but the room is a little bit small.

The stay was good. Room was great. Breakfast choice was a little limited but was OK for the 9,900W pricing. The welcome drink was rejected by staff since classic member was not entitled too. A little weird as it was just a drink.

I have nothing much to say. Food good and staff really helpful anywhere.

Fabulous location, clean rooms and staff very friendly

Male staffs all friendly in the front desk / one chubby female FD agent who checked out for me attitude not so good . HSKP team did great job ! Love this hotel !

GREAT LOCATION IN EALKING DISTANCE TO SHOP AND FOOD COULD INCLUDE BREAKFAST THOUGH

Extremely clean and all staff was gentle.

Being a member of le club accor hotels, I was able to check in early in with minimal waiting for the room key. The room was spacious and clean and the view was great. The receptionist was polite and professional. The breakfast was good and reasonable price. The check Out was also quick and the staff was also pleasant and professional.

Really enjoyed our 8 nights stay in Ibis Insadong. It is located conveniently within walking distance & minutes to many amenities (Anguk & Jongno Sam 3 Subway Stations/Ikseon Dong/convenience shops/eateries/Insadong/Public Bath & Sauna 汗蒸幕 ....) & places of interests (Gyeonbokgung & Changdeokgung Palaces/Bukchon Village/Temple/Shrine). Staffs are very friendly, always greeting us with a smile when we return back at night & helpful too (asking for some assistance on directions). Room is a little old & layout abit small for our luggages & bathroom/shower are abit squeezy too but overall is still a great stay! Beds are pretty comfortable. We will be back in this hotel when we visit Seoul again.

We stayed for 5 nights during November 2019 and were very happy with the accommodations. The location is very close to lots of street shopping and a short taxi ride or 20 minute walk to the huge Lotte (very high end) Mall. The Metro system entrance is within a few minutes walk from the hotel but the Metro System is not easy to navigate for a tourist. We found that getting around by taxi from the hotel location was not expensive at all. One thing that I would advise though. If anyone travelling to South Korea is Diabetic and uses artificial sweeteners, bring your own. They are impossible to find in the hotel or nearby coffee shops and restaurants. There is no such thing as Splenda, Equal or Sweet & Low offered anywhere, not even American chains like Starbucks or Dunkin Donuts.

I felt really comfortable staying at this hotel. Thank you and see you next time

The hotel room is clean and the staff are polite and helpful. The location is good and easy access to public transport, attractions spot and local food. Will choose to stay at Ibis in my next visit.

Ibis Hotel in Insadong has been used well for cheap price. I am satisfied with the low price including breakfast for three people in a three-person room. However, the improvement point is that when checking in, I want you to listen to what the customer is saying at the front desk and proceed with your work. Even though the customer said what they wanted, they proceed according to their own will. Breakfast is satisfactory, but other customers will be more satisfied if there is some sincerity.