ibis Ambassador Seoul Insadong 3 stars

Customer review rating (ALL Rating) 4.4/5 916 reviews

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Description

Hotel extras

  • The Hotel Close to Palaces and Myeongdong

  • Paid parking (Tower parking system, 22,000 won/day)

  • Any additional charges incurred from 3 years of age can be paid separately on site.

  • We are committed to sustainability. Together, we are opening up a better world.

Our accommodation(s)

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Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  916 reviews

TripAdvisor Rating  4.0/5  1,226 reviews

9

Customer review rating 4.5/5

R. S. Families - Confirmed reviews ALL

Its a nice location due to the presence of nearby food strips.

Good location

Customer review rating 4.0/5

Mmr Couples - Confirmed reviews ALL

The stay was good. We did not bring some toiletries like toothbrush, toothpaste and earbuds expecting it was provided but it wasn’t. I asked the reception, i was told it was for sale and just gave me 1 set of toothbruah. But i love the hot bath. After walking all day, its refreshing to relax your muscles in hot bath after. I will still choose to stay in this hotel next time.

Dear Guest. We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent experience

Customer review rating 4.5/5

Pt Couples - Confirmed reviews ALL

Great location and spot on housekeeping

Dear Guest. We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, clean and modern hotel

Customer review rating 4.5/5

Lauren Friends - Confirmed reviews ALL

Well located, modern and clean hotel. Staff very professional Downside is that it’s very hot and difficult to keep the room cooler as you can’t control the heating

Dear Guest. We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The only thing to mention about this hotel is the location, everything else is disappointing

TripAdvisor rating 2.0/5

angeladJ7270FU Friends getaway - TripAdvisor review

Hotel room is very dated looks like hasn’t had a make over for 20 years, beds were okay but that was about it. Hotel won’t use central air conditioning just to save money, the air smells stale once walking in the room. Breakfast was over charged

Dear Mr. or Ms. angeladJ7270FU Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeong-dong Thank you for choosing to stay with us and for taking the time to share your feedback. We are truly sorry to hear about the aspects of your stay that did not meet your expectations, particularly the condition of the room and the air conditioning. 1. We recognize the need for improvements and are pleased to inform you that we are planning facility upgrades in 2025 to enhance our guests’ experience. 2. Our hotel operates with a central heating and cooling system, and during seasonal transitions like this, we do not run the air conditioning as outside temperatures are lower, and some guests may feel chilly. Fortunately, our rooms are designed with windows that can be opened to allow fresh air circulation from outside. it seems that we were unable to suggest this option for improved air quality in the room. Your feedback is invaluable to us, and we hope to welcome you back in the future with a refreshed and improved experience. Thank you once again for your comments. Hasmin Hwang General Manager

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Other web-users rate our hotel

  • 1,109 reviews 9.5/10 Location
  • 862 reviews 5.9/10 Room
  • 814 reviews 9.1/10 Service
  • 31 reviews 1.3/10 WiFi
  • 514 reviews 3.6/10 Comfort
  • 318 reviews 7.3/10 Cleanliness
  • 171 reviews 6/10 Breakfast
  • 97 reviews 8.8/10 Wellness Area

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