ibis Ambassador Seoul Insadong Hotel 0 star

TripAdvisor rating 4.0/5 1,176 reviews
ibis Ambassador Seoul Insadong
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Hotel extras

  • Parking is not available at the property.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Catering
  • Breakfast
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Ambassador Seoul Insadong

31
Samil daero 30 gil
Jongno gu
03132
seoul
korea, republic of

Tel: +822 6730 1101

Fax: (+82)2 6730 1100

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIPORT LIMOUSINE BUS :   6002 JONGNO 3 GA

  • Airport Shuttle Limousine :   6011 / 6002 Anguk Station / Jongno Station

  • SEOUL METRO SUBWAY :   NUMBER 1 OR 3 JONGNO 3GA

  • Subway :   Line No. 1,3,5 Anguk (Exit.4)/Jongno Statation

  • By plane

    GIMPO AIRPORT At 24.38km / 15.15 miles

  • By plane

    INCHEON AIRPORT At 62.2km / 38.65 miles

  • By plane

    INCHEON AIRPORT At 62.2km / 38.65 miles

  • By train

    JONGNO 3GA SUBWAY At 0.46km / 0.29 miles

  • By train

    KTX SEOUL STATION At 5.09km / 3.16 miles

GPS :37.574364, 126.989443

Our accommodations

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access. The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Twin Beds

  • Max. number of persons: 3
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Family 1 Double Bed and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard 3 Single Beds

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 280

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,382 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,176 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay

Customer review rating 4.3/5

Akiko Families - 15/01/2020 Confirmed reviews ALL

Really enjoyed our stay in Seoul. Staffs are very kind, especially Japanese speaking staff. The location is also good. Will stay here next time near future.

Dear Akiko T., Greetings from Ibis Ambassador Seoul Insa-dong! We would like to express our gratitude to you for kind review on trustyou. We are delighted to read that you had an excellent stay and enjoyed your visit at out hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. It was a pleasure to serve you at Ibis Ambassador Seoul Insa-dong and we hope to see you again soon where you can witness the improvements we have made. Thank you so much. Sincerely, Park Mi Ran Front Office Manager

Small yet cozy room, friendly staff & good location

Customer review rating 4.3/5

Kush Families - 14/01/2020 Confirmed reviews ALL

The room was nice but the toilet was abit squeezy. The staff were friendly and helpful in giving directions and booking a taxi. The location is good with shopping and eateries within walking distance.

Dear Kush Yogesh Kumar M., Warm greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you had amazing experience at our hotel. We sincerely appriciated you taking the time to write a review for us. Your invaluable comment are very important to us as they allow us to maintain the high standards of quality, service and comfort for Ibis Ambassador Seoul Insa-dong is renowned. Sincerely, Park Mi Ran Front Office Manager
Customer review rating 4.3/5

Anonymous Friends - 14/01/2020 Confirmed reviews ALL

Great as every time I stayed

Dear Camille L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Very satisfied, but not so with breakfast

Customer review rating 4.3/5

Anonymous Solo - 14/01/2020 Confirmed reviews ALL

I've been a regular Korea visitor since 2012. Back then I stayed in Ibis Styles Gangnam (then Ibis - not Ibis Styles). Since its opening I stayed at ibis Styles Yongsan (and Novotel Yongsan as well). Back to the topic, I find that the room is similar to Ibis Gangnam before its renovation - which I have to say: an excellent classic room that I loved and missed somehow, and I loved staying there. Staffs were helpful and polite as expected of Accor / Ambassador Group hotels. The only downside (which is a minor part of my stay and will not affect my view of the hotel) is the breakfast quality. I expected the quality to be similar to ibis Gangnam back in 2012 era, but no, it was worse than that. A little bit bored that I even considered eating somewhere else. Everything else were great, especially the room and its cleanliness and maintenance.

Dear William T., Warmest greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you enjoyed staying at our hotel. It is also sincerely regretful that you did not enjoy your dining due to our restaurant. I will share the issue with our team to review and diversify menu in the restaurant. Your comments inspire us to strive harder in servicing our guests. Your kind words have been shared on to our staffs. Thank you for your fidelity and look forward to serving you again soon! Sincerely, Park Mi Ran Front Office Manager

Affordable, Convenient, Value for Money

Customer review rating 4.3/5

Ian G. Friends - 14/01/2020 Confirmed reviews ALL

They were very accommodating and welcoming. We arrived before lunch and was surprised that they allowed us to check in tht early. Some hotels don’t allow that even if there are rooms available. The staff are helpful too. The hotel itself is very near Insadong and about 5mins away from the nearest train station (Jongno 3). A lot of food choices around the area and since it’s near Insadong, very near the nifty shops as well.

Dear Ian Michel G G., Warmest greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you enjoyed staying at our hotel. Your comments inspire us to strive harder in servicing our guests. Your kind words have been shared on to our staffs. Thank you for your fidelity and look forward to serving you again soon! Sincerely, Park Mi Ran Front Office Manager

It was okay - feels the service decline in the 18 months since I was there last

Customer review rating 4.3/5

Chrisp Couples - 14/01/2020 Confirmed reviews ALL

There's no arguing against the location: It's fantastic. I love the Insadong area, and the proximity to the traditional alleys and Jogno-3 Station is superb. However, one of the other reasons I came back was because of the laundry facilities - I loved the fact (18 months ago) I could go down to the basement and do my laundry whenever I wanted; late at night, or very early morning. This has changed - and the fact that now there is only a single washer + dryer on the 10th floor - which can only operate between 8 and 5 (?) is very frustrating. There are many guests - and I was able to do only a single load (where i could've done 2 or 3) because of the high demand of the service. I'm not against someone else operating out of the basement - but their business times (including days closed) are poorly thought out. If you're going to 'rent' out the space, you need to make sure they operate in some capacity every day of the week, and for longer time.

Dear Kristofer N., On behalf of the management and staff of Ibis Seoul Insa-dong, I would like to thank you for staying with us recently. First of all, I offer my sincere apologies for the inconvenience that you experienced concerning laundry facility information. Our laundry facility system was changed from Aug, 2019 to provide accurate laundry service and we will continue to make up for the inconvenience. This matter was not taken lightly and I try to change the issue with laundry operation time and date. We will perform more accurate and more proactive when we serve the guest. Furthermore, I do appreciate you bringing the issue to my attention and therefore giving us an opportunity to improve. I hope your will give us chance to regain your confidence on your next visit. We are looking forward to greeting you with better service again. Thank you so much. Sincerely, Park Mi Ran Front Office Manager

Comfort room

Customer review rating 4.3/5

Diah P. Families - 13/01/2020 Confirmed reviews ALL

Location is very strategic, comfort n clean romm with good hospitality staff. Never disapointed with ibis

Dear Diah p., Warm greetings from Ibis Ambassador Seoul Insa-dong! We are happy to read that you had a wonderful stay and enjoyed your visit at our hotel. It is encouraging to learn that guests are satisfied with our as it is what we strive for every single day. All of us at Ibis Ambassador Seoul Insa-dong would like to offer our sincere thanks for your kind review. We would like to welcome you again in the near future Sincerely, Park Mi Ran Front Office Manager

Great location, basic hotel

Customer review rating 4.3/5

Emma Families - 12/01/2020 Confirmed reviews ALL

The hotel is perfectly located in Insa-dong - so lots of restaurants and bars to explore. The Ibis is a pretty basic hotel, the rooms are small and the extra bed in the twin room was pretty hard, but everything was functional and fine for what we needed. The rooftop view is pretty awesome too!

Dear Emma C., Warm greetings from Ibis Ambassador Seoul Insa-dong! We are happy to read that you had a wonderful stay and enjoyed your visit at our hotel. It is encouraging to learn that guests are satisfied with our as it is what we strive for every single day. All of us at Ibis Ambassador Seoul Insa-dong would like to offer our sincere thanks for your kind review. We would like to welcome you again in the near future Sincerely, Park Mi Ran Front Office Manager

Excellent hotel.

Customer review rating 4.3/5

Vutthichai Families - 12/01/2020 Confirmed reviews ALL

Excellent hotel. If you compare the budget, location, room, service. I think it’s excellent hotel. I was stay here for 7nights. This is 3rd. time for this hotel.(Totally I’m stayed here more than 25 nights) They have something change. The location is more popular for tourists attraction. No parking lot. Change shampoo and shower gel . Same breakfast menu. 2bottles drinking in the room. For me, I think it excellent hotel for this budget.

Dear Vutthichai T., Warm greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you had amazing experience at our hotel. We sincerely appriciated you taking the time to write a review for us. Your invaluable comment are very important to us as they allow us to maintain the high standards of quality, service and comfort for Ibis Ambassador Seoul Insa-dong is renowned. Your kind words have been passed on to our team and in particular Min Ji who made your stay memorable one. We look forward to serving you again soon! Sincerely, Park Mi Ran Front Office Manager

Strategis

TripAdvisor rating 4.0/5

m4m44ik Family - 12/01/2020 TripAdvisor review

Strategis, very clean n comfort room with good hoapitality staff. Very recomended for family or bisnis. In front of the hotel there is so many uniq n instagramable kafe. I very happy stayed at ibis insadong and will back again

Thank you to stay with us and leave your experience in Tripadvisor. We always hope to give great service all our guests. Even weak facilities, but we wish to hear good comment from our guest with better service. Trying to do our best for service, so if you have chance to trip to Seoul again, please chose our hotel again. We are waiting you. Thank you again and have a wonderful week. Sincerely yours, Hwangbo, Suk

Good

Customer review rating 4.3/5

Ady Couples - 10/01/2020 Confirmed reviews ALL

Good comfortable hotel with great location.

Dear Ahmad A., Warmest greetings from Ibis Ambassador Seoul Insadong and all of us would like to offer our sincere thanks for your delightful E-mail. Your kind words have been shared on to our staff; and your comments inspire us to strive harder in servicing our guests. We thank you very much for your patronage and look forward to having you back with us soon! Sincerely, Front Office Manager Park, Mi Ran

Comfortable

Customer review rating 4.3/5

M R. H. Families - 10/01/2020 Confirmed reviews ALL

Room was fine, warm and clean. Nice shower.

Dear Malcolm H., Thank you for sharing your good comment to us. Also we are very apologize for an unexpected accident. Many thanks to understand us and we will do not happen same problem again Thank you and happy new year :) Sincerely, Park Mi Ran Front Office Manager

Very comfortable stay

Customer review rating 4.3/5

Humar Y. Couples - 09/01/2020 Confirmed reviews ALL

The room was nice, clean and wifi worked fine, check in and check out were fast, very convenient walking around to ikseongdong and insadong, lots of eating place around. Will be back here for our next trip. Thanks team ibis insadong for our memorable 7 nights stay.

Dear Humar y., With the development of Ikseon-dong these days, many guests love the hotel location. Not only the location but also the good memories of the trip, we feel good together. I hope you will stay at our hotel and see you again on your next trip. Thank you again for using our hotel. Sincerely, Front Office Manager Park, Mi Ran

Seoul Insadong Ibis

TripAdvisor rating 4.0/5

dondi1220 Family - 08/01/2020 TripAdvisor review

We stayed for 6 days. It is very near subway entrances, parks and a temple. Plenty of restaurants, CVS and cafe nearby. Best location value for money. Accomodating staff, excellent experience all throughout.

Dear dondi1220 Thank you so much your great comment especially our staffs. ibis brand is quite limited service hotel and facilities also not great compare to other luxury hotels. but we more focus about our staff service. Location is not very good from air-port bus stop, otherwise, after start to stay our hotel, our location is quite to good to access all area with transportation. Anyway, many thanks your comment for our hotel and our future guests. In case, if you got a opportunity to visit again in Seoul, please stay with us again. We are waiting you. Have a great week and see you soon. Sincerely yours, Hwangbo, Suk

Totally satisfied. Good location but little bit far from metro station.

Customer review rating 4.3/5

Hyeonwuk L. Solo - 07/01/2020 Confirmed reviews ALL

Facility, the location I'm satisfied with it reasonable price. I was bit lost to find where the hotel is but only the first time was hard to find it. Good location because it is close to Insa-dong, Ikseon-dong, Jongno-samga, which is most famous town in Seoul. Amenity is only body & hair shampoo but it is ok, I had no trouble with it, vending machine, convenience store is just right next to the hotel.

이현욱 고객님, 안녕하세요 이비스 앰배서더 인사동 호텔에 너무나 좋은 평가를 해주셔서 감사합니다. 여러가지 불편하셨던 부분도 있을셨을텐데도 좋게 봐주시고, 이해해주셔서 감사해요. 고객님의 의견에 힘입어 앞으로도 꾸준히 고객분들께 만족감을 드릴 수 있는 이비스 앰배서더 인사동 호텔이 될 수 있도록 노력하겠습니다. 감사합니다. 박미란 드림 Front Office Manager

Nice hotel but still a lot need improvement.

Customer review rating 4.3/5

Karl N. Families - 06/01/2020 Confirmed reviews ALL

The hotel is nice and in good location. Just 5 mins walk to the metro station. Some hotel facilities (e.g. power) are not working. The twin beds are too small.

Dear Wai Kei Karl N., Thank you for using our hotel. Due to its business hotel, the ibis hotel is smaller than other hotels. Twin rooms are also small with two single beds. I recommend a double room with a large bed for the next stay. After confirming the 1019 room where the customer stayed, repair was completed. we will check the room facilities and repair immediately. Sincerely, Front Office Manager Park, Mi Ran

Almost perfect

Customer review rating 4.3/5

Mrs. G. Families - 04/01/2020 Confirmed reviews ALL

Ibis Ambassador Seoul Insadong was a last minute choice. And i was not disappointed. Room rates are reasonable. Room is clean and big enough for my husband, my 10 year old daughter and myself. Toilet is okay with shampoo and bath gel dispenser only. I was expecting that they'd have the usual toiletries. The hotel has its own money changing machine (which requires your passport). Just outside the hotel there are various establishments like 7/11, money changer, pubs, restaurants, coffee shops, galleries, souvenir shops, etc... A couple of blocks from the hotel is the Ssamziegil shopping arcade where the ddong cafe (poop cafe) is located. In that same area there are more shops, galleries, restaurants, street food vendors, which some items i find cheaper compared to Myeongdong. For a first timer in korea, over-all our experience is very memorable. And i would recommend and comeback to Ibis Ambassador Insadong. Shout out to their helpfull and friendly staff particularly Jake and Bryson(?). Thanks guys

Dear Joy Catherine G., Greetings from Ibis Ambassador Seoul Insa-dong! On behalf of the management and staff of Ibis Ambassador Seoul Insa-dong, we would like to thank you for staying with us. I’m so glad that you had a great stay in our hotel. Especially, I highly appreciated your kind compliments on our staffs and service. Your kind words have been passed on to our team and it will certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Again, thank you for choosing Ibis Seoul Insa-dong. We would like to welcoming you in the future. Thank you so much. Sincerely, Park Mi Ran Front Office Manager

very pleasant

Customer review rating 4.3/5

Theresa Families - 03/01/2020 Confirmed reviews ALL

The front desk was very kind. I liked the public bath.

강혜승 고객님, 안녕하세요 이비스 앰배서더 인사동 호텔에 대하여 기분좋은 코멘트 남겨주셔서 감사합니다. 친절한 직원 서비스와 대욕탕 시설~여러번 칭찬을 받아도 들을때마다 기분좋아지는 말인 것 같습니다. :) 앞으로도 이비스 인사동 호텔의 여러부분에서도 고객님께 만족을 드릴 수 있고, 더불어 칭찬을 들을 수 있도록 2020년 새해에는 더욱 더 노력하겠습니다. 새해 복 많이 받으세요~감사합니다. 박미란 드림 Front Office Manager

Very friendly and pleasant environment

Customer review rating 4.3/5

Stefani Couples - 03/01/2020 Confirmed reviews ALL

The hotel is really clean, the staff is extremely friendly and breakfast provides variety of options

Dear William G., Warmest greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you enjoyed staying at our hotel. Your comments inspire us to strive harder in servicing our guests. Your kind words have been shared on to our staffs. Thank you for your fidelity and look forward to serving you again soon! Sincerely, Park Mi Ran Front Office Manager

Well priced hotel in a good location

Customer review rating 4.3/5

Nicolle Families - 03/01/2020 Confirmed reviews ALL

We booked two rooms and stayed for 5 nights. Hotel was as expected. Rooms rooms on the 7th floor both had a good view of the city and Namsan hill, were smallish but had everything we needed and were clean and tidy. All the staff on the front desk were very friendly and helpful. Very good value for money and can’t fault the hotel.

Dear Nicolle L., Warm greetings from Ibis Ambassador Seoul Insa-dong! We are happy to read that you had a wonderful stay and enjoyed your visit at our hotel. It is encouraging to learn that guests are satisfied with our as it is what we strive for every single day. All of us at Ibis Ambassador Seoul Insa-dong would like to offer our sincere thanks for your kind review. We would like to welcome you again in the near future. Happy New Year :) Sincerely, Park Mi Ran Front Office Manager
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