ibis Ambassador Seoul Insadong Hotel

Customer review rating 4.3/5 6,782 reviews

ALLSAFE approved hotel

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ibis Ambassador Seoul Insadong
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+ 15 Services

Hotel extras

  • Paid parking ( Narrow Parking Space & Mechanical Parking System) .

  • Restaurant closed for Breakfast. We apologize for the inconvenience, will be re-opening soon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter
Catering
Leisure and activities
  • Fitness centre
Business services
  • 5 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Ambassador Seoul Insadong

31
Samil daero 30 gil
Jongno gu
03132 seoul
korea, republic of

Tel: +822 6730 1101

Fax: (+82)2 6730 1100

Check-in from 14h00

Check out up to 12h00

  • AIPORT LIMOUSINE BUS :  6002 JONGNO 3 GA

  • Airport Shuttle Limousine :  6011 / 6002 Anguk Station / Jongno Station

  • SEOUL METRO SUBWAY :  NUMBER 1 OR 3 JONGNO 3GA

  • Subway :  Line No. 1,3,5 Anguk (Exit.4)/Jongno Statation

  • By plane

    GIMPO AIRPORT At 24.38km / 15.15 miles

  • By plane

    INCHEON AIRPORT At 62.2km / 38.65 miles

  • By plane

    INCHEON AIRPORT At 62.2km / 38.65 miles

  • By train

    JONGNO 3GA SUBWAY At 0.46km / 0.29 miles

  • By train

    KTX SEOUL STATION At 5.09km / 3.16 miles

GPS :37.574364, 126.989443

Our accommodation(s)

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access. The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

Our restaurants and bars

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 280

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,782 reviews

TripAdvisor Rating 4.0/5

1,181 reviews

Location is perfect. Easy to access to tourist destination

Customer review rating 4.5/5

Hyojung L. Business - 01/08/2021 Confirmed reviews ALL

Room condition was very good. Overall management for guest was great

Dear Hyo Jung l., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Employees were very kind

Customer review rating 5.0/5

K. S. M. Solo - 13/06/2021 Confirmed reviews ALL

Good bar. Good employees. Happy stay :)

Dear Sun m. K., First of all, thank you for using our hotel. Thank you for leaving a nice comment about the bar despite the fact that the restaurant is currently closed due to Corona. We will be a hotel that to become a hotel that customers want to find continuously. Thank you. Sincerely, Front Office Manager Park, Mi Ran

Good location and good service

Customer review rating 4.5/5

J.y. Friends - 26/05/2021 Confirmed reviews ALL

Location was superb. People were nice. Nothing to complain.

Dear Jin Y., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Well Located and Super service!

Customer review rating 4.5/5

Donguk Y. Solo - 13/04/2021 Confirmed reviews ALL

I was there a little bit earlier than check-in time. one of the receptionists was super kind! The location is so good everything is within walking distance.

안녕하세요. 유동욱고객님 먼저 저희 이비스 앰배서더 인사동 호텔을 이용하시면서 직원에 대한 칭찬코멘트 남겨주셔서 감사합니다. 해당 직원에게 고객님의 코멘트 전달하였더니 너무나 좋아하더라구요~^^ 앞으로도 이비스 인사동 호텔과 좋은 인연으로 남았으면 좋겠습니다~좋은 하루 보내세요~감사합니다. 박미란 드림 Front Office Manager

Good time, but still no ice bucket for wine

Customer review rating 4.5/5

Earl N. (. M. Solo - 11/04/2021 Confirmed reviews ALL

Everything was great; there was no shoe horn in my room but I can never remember if this is one of the hotels that supplies shoe horns or not. They still sell wine but not for hotel consumption since there are no ice buckets for wine bottles. I am sure if there was a way to cool the wine and keep it cool, I would've bought one. Tahye was terrific, everything was easy checking in and out.

Dear Earl N., Thank you for always visiting our hotel every time. It was a great help to us by leaving comments to compliment the employees every time. For reference, we have ice buckets, shoe horn, etc. at the front desk. Next time you stay, we will prepare in advance and set it in your room. I hope the day when I can see your face again sooner or later. I hope you have a good day again. Thank You. Front Office Manager Park, Mi Ran

Location perfect !!

Customer review rating 5.0/5

신. Business - 20/01/2021 Confirmed reviews ALL

Can directly visit KTX station & Kimpo Airport using metro station just near hotel. !!!

Dear Pil Wook S., First of all, thank you for using our hotel. The ibis Insadong Hotel is conveniently located and easily accessible by public transport. We will try our best to be the ibis Ambassador Insadong Hotel, doing our best to make sure that you like not only the location but also other aspects. Thank you. Front Office Manager Park, Mi Ran

Good stay.

Customer review rating 4.5/5

Julie Couples - 07/11/2020 Confirmed reviews ALL

Staffs are always kind and helpful. Love to stay when I am in seoul and hopefully room conditions get better (it's getting dated).

안녕하세요. 박영아 고객님~ 항상 잊지 않고 저희 이비스 앰배서더 인사동 호텔을 애용해주셔서 너무나 감사드립니다. 투숙하실때마다 항상 장박으로 예약주시고, 더불어 오히려 저희 직원들을 먼저 배려해주시는게 느껴져서 저희 또한 고객님께 너무나 감사한 마음이에요~^^ 투숙하시면서 많이 불편한 부분도 있으실텐데도 이해해주시고, 배려해주신다는것도 너무나 잘 알고 있습니다. 현재 여러가지 호텔운영이 변경되고 있고, 호텔안에서 고객님께 만족을 드릴 수 있는 부분이 어떠한 것들이 있는지...또 어떻게 변화하면 좋을지에 대하여 항상 고민하고 변화하려고 하고 있으니 항상 옆에서 지켜봐주시고 솔직한 피드백 부탁드리겠습니다~:) 항상 고객님께 감사드리며, 앞으로도 고객님과 좋은 인연으로 계속되기를 바라겠습니다. 좋은 하루 보내세요~감사합니다. 박미란 드림 Front Office Manager

Good location

Customer review rating 4.5/5

Victoria L. S. Solo - 05/11/2020 Confirmed reviews ALL

The staff was very friendly and attentive from the moment I arrived. One member remembered me from previous visit. It’s a wonderful place to stay, and I recommend it to everyone.

Dear Victoria Lorraine S., Warm greetings from Ibis Ambassador Seoul Insa-dong! I’m so glad that you had a great stay in our hotel and especially, we would like to deeply thank you for your kind compliments on our staff. :) I have passed on your praise personally to the staff. Your compliments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself We thank you very much for your patronage had look forward to having you back with us soon! Sincerely, Park Mi Ran Front Office Manager

Still best option in Kangbuk

Customer review rating 5.0/5

Dr Y. M. Business - 10/10/2020 Confirmed reviews ALL

Great location, best service under Ashley Park and friendly staff. Value oriented hotel with amenities and convenience. Only complaint is no breakfast due to Covi19

맹 교수님~ 답변이 많이 늦었습니다. ^^;; 항상 투숙하시고 잊지 않고 좋은 코멘트 남겨주셔서 항상 감사드리고 있습니다~ 오랜만에 교수님을 뵙게 되어 너무나 반가웠어요~:) 먹을거리도 잊지 않고 챙겨주시고...ㅎㅎ 더 많은 것을 제공해드리지 못해 죄송합니다. 말씀 주신 것처럼 조식은 조만간 운영을 할 수 있을 것 같습니다. 이전처럼 Full Buffet는 아니지만 간단히 빵, 주스, 커피, 과일로만 하여 제공해드리는 것으로 준비하고 있어요. 앞으로도 교수님의 애정어린 관심 부탁드릴께요~ 교수님의 말씀 한마디 한마디가 너무나 소중하니까요~ㅎㅎ 항상 건강하시고, 곧 또 뵙겠습니다. 항상 감사합니다~~ 박미란 드림 Front Office Manager

Good stay

Customer review rating 4.0/5

Victoria L. S. Solo - 26/07/2020 Confirmed reviews ALL

The location is easy to find, and the room was comfortable. Checking out was easier than checking into this hotel. I look forward to staying here in the future.

Dear Victoria Lorraine S., Thank you for your precious comment :) I'm apologize to do not let you know operation restaurant in advance. Many booking is canceling due to COVID-19 so we are checking all booking status. Please accept our apologies for the inconvenience. I can assure that inform booking detail to the guest and do not occur same problem. I hope that above answers your questions satisfactorily and we hope you and your family are good well :) Thank you~ Sincerely, Park Mi Ran Front Office Manager

Friendly reception staff, good location

Customer review rating 3.5/5

Anonymous Families - 28/02/2020 Confirmed reviews ALL

The stay was generally really good, especially staff at reception were great. Two points with room for improvement: 1. The breakfast (plain, cold, not exciting) 2. Cleaning staff used informal korean language with my mother. This was upsetting and rude.

Dear Sabine S., Thank you share your meaningful comment with us. First of all, I am apologize about cleaning staff's rude attitude. We have various nationality cleaning staff and they can not speak korean not fluently. So they tried to speak korean formally but not perfected. We will try to teach polite korean to cleaning staff. I am sorry for inconvenience and please give chance to improve service to you. Thank you :) Sincerely, Park Mi Ran Front Office Manager

Convenient location

Customer review rating 3.5/5

Alice Y. Business - 28/02/2020 Confirmed reviews ALL

Great for its price. Not too fancy, kind staff, has a convenient store right across the street.

유경 고객님, 안녕하세요 가성비가 좋은 호텔~친절한 호텔~위치가 좋은 호텔로 코멘트 남겨주셔서 감사합니다. 더불어 객실 내 샤워가운과 조식메뉴에 베이컨이 있었으면 좋겠다는 개선의견도 같이 공유해주셔서 감사해요. 그러나..현재 전 세계 아코르 이비스 호텔은 환경보호 참여 호텔로서 객실 내 일회용품 및 어메니티가 비치되어 있지 않고 있습니다. 저희 또한 고객분들께 조금이라도 편한 시설을 제공해드리고 싶으나 체인호텔의 스탠다를 지켜야하는 사항도 있기에 고객님의 깊은 이해 부탁드리겠습니다. ^^;; 또한 조식메뉴에 베이컨 추가에 대한 건은 현 코로나 바이러스 상황이 해결되면 차 후 메뉴에 추가해 볼 수 있도록 하겠습니다. 앞으로도 고객님의 따뜻한 의견 부탁드리며, 항상 좋은일만 가득하시길 바라겠습니다. 감사합니다. 박미란 드림 Front Office Manager

Great location and clean

Customer review rating 4.5/5

Pd Solo - 23/02/2020 Confirmed reviews ALL

I couldn’t have been happier with the location, to rooms were comfortable and very clean. Staff were really lovely and spoke excellent English (thank you!).

Dear O'Connor P., Warm greetings from Ibis Ambassador Seoul Insadong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. However, It is sincerely regretful that you did not enjoy your buffet breakfast due to our no fresh fruit on buffet. We would appreciate your any opinion may you have via Hotel E-mail then, I will share the comment carefully with our team. It was a pleasure to serve you at Ibis Ambassador Seoul Insadong and we hope to see you again soon where you can witness the improvements we have made. Thank you so much. Sincerely, Hwangbo Suk
Customer review rating 3.0/5

Anonymous Business - 22/02/2020 Confirmed reviews ALL

Decent, clean, no frills hotel in Insadong. Very friendly, helpful, and welcoming staff. Had stayed here for a month two years ago and fora few days a few years before that. This time it felt a bit run down or perhaps less effort was being made. Some immediate reactions: - no more in-room bathroom items (like a toothbrush) readily available. - breakfast buffet has gone down in quality and variety. - no more parking garage available. What I noticed immediately

Dear Sven D., Thank you so much your feedback and interest our hotel. I understand what you mean and why you leave comment such as some part of delete and reduce parts. During 3 year, Cost and Payroll was huge increased in South Korea. But I and our team decide that we do not increased our rate, instead of it, we think how to change our operation. It is kind of result how we keep our price without decrease our human service. I know you like our hotel so leave comment for us and our hotel. We will keep study how to improve better and better. Please keep in touch with us and keep advise for us what we have to do. Again, Very thank you to leave your opinion for us. We always waiting your great feedback. Have a wonderful week and really really hope to meet you in sooner future. Sincerely, Hwangbo, Suk

Well located

Customer review rating 4.0/5

Naufal Couples - 12/02/2020 Confirmed reviews ALL

Overall it was satisfactory

Dear Mohd Syahir Naufal M., Warmest greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you enjoyed staying at our hotel. Your comments inspire us to strive harder in servicing our guests. Your kind words have been shared on to our staffs. Thank you for your fidelity and look forward to serving you again soon! Sincerely, Park Mi Ran Front Office Manager

Nice hotel, good location in Insadong

TripAdvisor rating 5.0/5

thaiminhson 02/02/2020 TripAdvisor review

I back this hotel third times and stayed 5 nights. The first choice is location which was very near subway nad easy to walk around old quarter in Insadong. I loved old quarter very much which was peaceful and beautiful houses around there The staff were nice and polite. The room was good and breakfast was ok with long stay here I would highly recommended this hotel to all guests

Dear thaiminhson Thanks your wonderful review for us and our future guests, also keep staying with us. We will keep our quality and develop our service to be better and better. Again thank you so much your feedback. we will waiting your next visit. Have a great week and see you sooner future. Sincerely yours, Hwangbo, Suk

reliable budget hotel

TripAdvisor rating 4.0/5

Chang Y 31/01/2020 TripAdvisor review

location is center of Seoul, but neighboring area is dirty and shabby place which is awaiting renovation from metropolitan city authority. The hotel meets the budget hotel standard, but you cannot expect the more. The staff is very friendly and professional. Especially, the cleaning staff is excellent, the room and toilet is spotlessly clean. I admire the cleaning staff's efforts and the cleaned standard of room. I stayed at 7th floor. The food is so so. But restaurant is not busy and food is well refilled, so you can enjoy the breakfast comfortably.

Dear Chang Y Greeting from ibis Ambassador Seoul Insadong. We thank you to leave your experience. Yes, this area is quite shabby.. otherwise, it is also one of atmosphere of Seoul.(but I understand some place should need more clean). I will deliver your comment to our all staff especially room cleaning dept. it is good for them to improve their duty and satisfaction of theirs. I many thanks again to your positive feedback, we are waiting your next stay in our hotel. Have a great day and see you soon. Sincerely yours, Hwangbo, Suk

Strategis

TripAdvisor rating 4.0/5

m4m44ik Family - 12/01/2020 TripAdvisor review

Strategis, very clean n comfort room with good hoapitality staff. Very recomended for family or bisnis. In front of the hotel there is so many uniq n instagramable kafe. I very happy stayed at ibis insadong and will back again

Thank you to stay with us and leave your experience in Tripadvisor. We always hope to give great service all our guests. Even weak facilities, but we wish to hear good comment from our guest with better service. Trying to do our best for service, so if you have chance to trip to Seoul again, please chose our hotel again. We are waiting you. Thank you again and have a wonderful week. Sincerely yours, Hwangbo, Suk

Seoul Insadong Ibis

TripAdvisor rating 4.0/5

dondi1220 Family - 08/01/2020 TripAdvisor review

We stayed for 6 days. It is very near subway entrances, parks and a temple. Plenty of restaurants, CVS and cafe nearby. Best location value for money. Accomodating staff, excellent experience all throughout.

Dear dondi1220 Thank you so much your great comment especially our staffs. ibis brand is quite limited service hotel and facilities also not great compare to other luxury hotels. but we more focus about our staff service. Location is not very good from air-port bus stop, otherwise, after start to stay our hotel, our location is quite to good to access all area with transportation. Anyway, many thanks your comment for our hotel and our future guests. In case, if you got a opportunity to visit again in Seoul, please stay with us again. We are waiting you. Have a great week and see you soon. Sincerely yours, Hwangbo, Suk

Glad we chose this hotel

TripAdvisor rating 4.0/5

Mary L Family - 02/01/2020 TripAdvisor review

This is a no frill but very functional hotel. It has everything a traveller needs. There's a laundry at the basement with an attendant who will do what you need including putting your laundry to front desk after 5pm. There's also the hotel self service laundry on level 10. It is cheaper but there is only one washer and one dryer. If you forget essentials, you can buy them at the lobby. There are 2 convenience stores in front and next to the hotel. They have very nice packaged food and the hotel staff at front desk can help heat them. You can also heat them at the store. We love the hot bath at the basement. It is just like the onsen at one hotel we stayed in Japan. There is good sized gym next to it, though we didn't use it. The hotel personnels at front desk are very friendly and helpful. They also assist with booking tours. We took the day trip to Jisan Forest Resort with the VIP company for a very reasonable price and great service.The brochure was at the hotel. But do double check the subway routes yourself as they may give you a route that may not be the best way to go. There are many cafes, restaurants and shops around the hotel. The nearest subway Jongno 3 Samga is just a few minutes walk to nearest exit 4 or 6. The other one Angguk station, is slightly further but the walk there is lovely with views of the mountains, mixture of traditional and modern buildings. The airport limousine bus is nearby Angguk station and they run every 30 minutes from early morning. The room is small and they don't supply toiletries. Especially love the beds, pillows and duvets which are very comfortable and they have warm toilet seats to top it off. Breakfast is very reasonably priced. The spread is basic but sufficient. Overall happy with the choice.

Dear Mary L Happy new year~ and thank you so much your great review after stay our hotel. Your review is fully explain all our hotel facilities and S/W points. Pretty good location, staffs service and so on. We will do our best for your next stay and all our future guests. Once again, Big Big thanks your review and we really hope to serve you again in sooner future. Have a wonderful week and again Happy 2020~!!! Sincerely yours, Hwangbo, Suk

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