The Ambassador Seoul - A Pullman Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 801 reviews

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The Ambassador Seoul - A Pullman Hotel - Image 1
The Ambassador Seoul - A Pullman Hotel - Image 2
The Ambassador Seoul - A Pullman Hotel - Image 3
The Ambassador Seoul - A Pullman Hotel - Image 4
287, Dongho-ro, Jung-gu, 04618 Seoul, South Korea

Description

Hotel extras

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

The Ambassador Seoul - A Pullman Hotel

287, Dongho-ro, Jung-gu
04618 Seoul
South Korea

GPS:37.560355, 127.002425

Telephone
Fax +82 2-2272-0773

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  801 reviews

Customer review rating 4.5/5

Sarah U. Families - Confirmed reviews ALL

Dear Ms. Sarah U., Thank you very much for taking the time to share your valuable feedback following your family holiday at THE AMBASSADOR SEOUL - A PULLMAN. We are delighted to know that you and your family enjoyed your stay in our Terrace Room with Rooftop Spa Pool and that the room, cleanliness, and the helpfulness of our team contributed to a memorable experience. It is especially rewarding to hear that your accommodation met your expectations and helped make your five-day holiday in Seoul enjoyable. We also appreciate your constructive feedback regarding the booking experience. Your suggestion about providing more photographs of the room is greatly appreciated, and we will certainly share it with the relevant team as we continue to improve the information available to our guests. As one of our valued ALL Diamond members, we sincerely appreciate your continued loyalty. We also value your comments regarding the loyalty program and sustainability initiatives, as they help us identify opportunities to further enhance the guest experience. Thank you once again for your thoughtful review. We sincerely look forward to welcoming you and your family back to THE AMBASSADOR SEOUL - A PULLMAN for another memorable stay. Warm regards, THE AMBASSADOR SEOUL - A PULLMAN

Customer review rating 5.0/5

Paul K. Business - Confirmed reviews ALL

Dear Mr. K., Thank you very much for taking the time to share your wonderful review and for awarding us a perfect score. It is truly an honor to know that you have chosen to stay at THE AMBASSADOR SEOUL - A PULLMAN several times over the past 18 months and that each visit has been an enjoyable experience. Your continued trust and loyalty mean a great deal to us. We are delighted that you consistently enjoy our comfortable guest rooms, breakfast buffet, Executive Lounge cocktail service, and, most importantly, the warm and professional hospitality provided by our team. Your kind words are a great source of motivation for all of us. We would also like to express our sincere appreciation for your continued support as an ALL Limitless member. It is our pleasure to welcome you back each time, and we remain committed to providing you with exceptional service and memorable experiences on every visit. Thank you once again for your loyalty and thoughtful feedback. We look forward to welcoming you back to THE AMBASSADOR SEOUL - A PULLMAN in the near future. Warm regards, THE AMBASSADOR SEOUL - A PULLMAN

Customer review rating 4.5/5

Danny C. Families - Confirmed reviews ALL

Dear Mr. Danny C., Thank you very much for taking the time to share your feedback following your recent stay at THE AMBASSADOR SEOUL - A PULLMAN. We are delighted to know that you and your family enjoyed your stay and that you found our family room to be a pleasant surprise. It is especially rewarding to hear that you felt our hotel offered excellent value for money and that our team contributed to making your visit memorable. A special thank you for recognizing Ellin and Ella. We are thrilled that their warm hospitality made a positive impression on your stay. Your kind words will certainly be shared with them as great encouragement. We also appreciate your feedback regarding the Wi-Fi connection speed. Please accept our apologies for any inconvenience this may have caused. Your comments have been shared with the relevant team as we continuously work to improve our facilities and guest experience. Thank you once again for your thoughtful review and for your loyalty as an ALL Gold member. We truly appreciate your recommendation and look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, THE AMBASSADOR SEOUL - A PULLMAN

Customer review rating 4.0/5

Yanling F. H. Families - Confirmed reviews ALL

Dear Ms. H., Thank you for taking the time to share your valuable feedback regarding your recent stay at THE AMBASSADOR SEOUL - A PULLMAN. We are pleased to hear that you appreciated the cleanliness of your room, its well-designed layout. We also sincerely thank you for your continued support as an ALL Silver member. At the same time, we sincerely apologize for the inconveniences you experienced. We regret that the noise from the room door and the sound insulation did not provide the restful environment you expected. We also appreciate your comments regarding the handheld showerhead, and we have shared your feedback with our Housekeeping team to ensure a more thorough inspection and cleaning of all bathroom fixtures. In addition, thank you for your suggestion regarding easier access to the detailed invoice through the booking platform after check-out. We appreciate your thoughtful recommendation and will share it with the relevant teams for future consideration. Your feedback is invaluable to us as we continuously strive to improve our facilities and services. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay. Warm regards, THE AMBASSADOR SEOUL - A PULLMAN

Customer review rating 0.5/5

Zhe H. P. Couples - Confirmed reviews ALL

Dear Mr. Zhe H. P., Thank you for taking the time to share your feedback regarding your recent stay at THE AMBASSADOR SEOUL - A PULLMAN. We are sorry to hear that your stay, which was meant to celebrate your birthday, did not fully meet your expectations. We genuinely regret that we could not provide you with the seamless and memorable experience you anticipated. We understand there was an inconvenience regarding the shower and toilet drainage in your room, and we apologize for any discomfort this may have caused. We also regret that the process of arranging your room change took longer than expected due to our operational circumstances at the time, and we appreciate your patience regarding this matter. Furthermore, we are sorry for the inconvenience you experienced during check-in, as high occupancy and limited staffing at the time may have affected the wait times at our priority desk. As an ALL Gold member, we regret that you felt our member recognition, welcome amenity, and room upgrade options fell short of your expectations. Please rest assured that your comments have been shared with our relevant teams as a valuable reference to review and improve our service procedures. Your feedback is highly essential to us as we continually strive to enhance our guest experience. Thank you once again for your valuable input, and we hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience. Warm regards, THE AMBASSADOR SEOUL - A PULLMAN

Other web-users rate our hotel

  • 710 reviews 8.8/10 Location
  • 1,284 reviews 8.6/10 Room
  • 1,202 reviews 8.2/10 Service
  • 11 reviews 8.8/10 WiFi
  • 501 reviews 9.2/10 Vibe
  • 471 reviews 8.5/10 Cleanliness
  • 376 reviews 8/10 Amenities
  • 311 reviews 8.6/10 Breakfast

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