The Ambassador Seoul - A Pullman Hotel 5 stars

Customer review rating (ALL Rating) 4.2/5 680 reviews

The Ambassador Seoul - A Pullman Hotel - Image 1
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Description

Hotel extras

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

Our accommodation(s)

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Hotel location

The Ambassador Seoul - A Pullman Hotel

287, Dongho-ro, Jung-gu
04618 Seoul
South Korea

GPS:37.560355, 127.002425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  680 reviews

TripAdvisor Rating  4.8/5  808 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Hyewon C. Families - Confirmed reviews ALL

가격대비 만족스러운 식음료, 서비스, 숙박이었음

Customer review rating 5.0/5

Bhupali C. Friends - Confirmed reviews ALL

Our stay was very comfortable. The location is farther away from popular locations but well connected. The staff is courteous and helpful. We loved our stay.

Customer review rating 2.5/5

Hansen L. Couples - Confirmed reviews ALL

Five star hotel with expensive room rate but no amenities at all, no people helping with my big and heavy luggage when i arrived, limited seating in the lobby, messy lobby with all the kept luggage laying around uncovered, gold member but not getting room upgrade and only get 2 hours of extension of check out, there was payment issue so i need to come back again to front office for payment and even worse when i checking out and about to leave the officer shouting to call me again to come back and confused whether i already made the payment or not, book the hotel because of the big name but service was not up to standard, with small room and even the outdoor swimming pool was closed for renovation during my stay and there was no information beforehand nor any compensation. For the money that i have spent in the accor hotel chain so far, i can say this is the worst in terms of value for money.

Dear Hansen L., Thank you for taking the time to tell us about your experience at THE AMBASSADOR SEOUL - A PULLMAN HOTEL. We apologize for the inconvenience you experienced during your stay. We will use your opinions as valuable data for hotel management in consultation with relevant departments. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in near future. Sincerely, THE AMBASSADOR SEOUL - A PULLMAN HOTEL

Customer review rating 4.0/5

Geun-ah K. Families - Confirmed reviews ALL

플랫으로 금토 숙박하였고 침대 등 베딩은 아주 편했습니다 18층 라운지에서 체크인 진행하여 붐비지 않게 할 수 있었습니다 방도 업그레이드 해주셔서 1층에서 조식을 먹을 수 있었어요 웰컴 어메니티 기대안했는데 맛있었네요 다만 이그제큐티브 라운지 직원들이 좀 많이 미흡한것 같습니다.. 식사를 하고 있는데 몇 번이나 그릇을 치워준다하셔서 불편했습니다 그밖에도 안내가 좀 부족해요 1층 조식당 계시는 직원들과 많이 비교 됐습니다 라운지층 직원들 교육에 신경 좀 써주세요~~

김근아 고객님께, 안녕하십니까, 앰배서더 서울 풀만 호텔입니다. 저희 호텔을 방문해 주시고 칭찬과 조언의 말씀까지 남겨 주셔서 대단히 감사드립니다. 고객님의 고견은 유관부서와 협의하여 호텔운영에 소중한 자료로 사용하도록 하겠습니다. 지금처럼 많은 관심 부탁드리며, 항상 노력하는 앰배서더 서울 풀만 호텔이 되겠습니다. 감사합니다. THE AMBASSADOR SEOUL - A PULLMAN HOTEL

Customer review rating 5.0/5

Markus G. Families - Confirmed reviews ALL

On of my favorite hotels ever, especially when taking into account the price range, all perfect

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Other web-users rate our hotel

  • 537 reviews 8.3/10 Location
  • 949 reviews 8.3/10 Room
  • 779 reviews 7.2/10 Service
  • 9 reviews 5.8/10 WiFi
  • 348 reviews 8.5/10 Cleanliness
  • 284 reviews 8.7/10 Vibe
  • 276 reviews 5.8/10 Value
  • 268 reviews 8.4/10 Breakfast

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