The Ambassador Seoul - A Pullman Hotel 5 stars

Customer review rating (ALL Rating) 4.2/5 653 reviews

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The Ambassador Seoul - A Pullman Hotel - Image 1
The Ambassador Seoul - A Pullman Hotel - Image 2
The Ambassador Seoul - A Pullman Hotel - Image 3
The Ambassador Seoul - A Pullman Hotel - Image 4
287, Dongho-ro, Jung-gu, 04618 Seoul, South Korea

Description

Hotel extras

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

Our accommodation(s)

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Hotel location

The Ambassador Seoul - A Pullman Hotel

287, Dongho-ro, Jung-gu
04618 Seoul
South Korea

GPS:37.560355, 127.002425

Telephone
Fax +82 2-2272-0773

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  653 reviews

TripAdvisor Rating  5.0/5  472 reviews

Certificate of excellence 2024

Luxurious hotel, convenient location

TripAdvisor rating 5.0/5

Stay15546645305 TripAdvisor review

Great experience. Friendly and helpful staff, luxurious rooms. We had one of the poolside rooms, hence we had direct access to the pool. We also had our own hot tub. Both were clean, and relaxing. The pool was never crowded. The room was spacious and furnished very nicely. Coffee and tea makers, filtered water system, the minibar, were very nice. Although we did not have the time to enjoy, the restaurant within the hotel was very nice with a good selection of dishes and drinks. The hotel is in a quite neighborhood, but still very close to main attractions by taxi, bus, or metro.

Dear Stay15546645305 Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our facilities and found our staff to be helpful and attentive. Your feedback is incredibly encouraging and serves as a great motivation for our team. We strive to create memorable experiences for all our guests, and it is wonderful to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back in the future and hope to exceed your expectations once again. If there is anything we can assist with in the meantime, please do not hesitate to reach out. Thank you once again for your positive review! Warm regards, Jayden Park Front Office Manager

Is the hotelier the lounge check-in manager?

TripAdvisor rating 3.0/5

kr_heuristics TripAdvisor review

Pros - Accor tier benefits provided well - The food was good overall. - It is reasonably priced compared to other five-star hotels in seoul - Petite desserts are colorful and have a wide range of choices. It tastes good, too! Cons - Is the hotelier the person in charge of the lounge check-in? I don't know why the check-in counter has a personal business of exapmle, putting artificial tears in it. No five-star hotel or even unfriendly place does personal business at the front desk or lounge desk. - The chef looked quite angry, and the fishy smell of Eonyang Bulgogi was quite bad - Early check-ins among Accor tier benefits may be difficult to receive because they do not allow entry to the lounge if they before 2PM - The check-in process was quick overall, but it wasn't friendly, and missed out on free drinks vouchers when check-in procedure - It is a five-star hotel that does not provide eggs benedict during egg livestation cook service. - Lounge alcoholic beverages are too scarce for comparable hotels. Ref, - The air conditioner performance is slightly poor. - It can be a little hot because the sunlight comes in. - The sauna is operated by an external company, so it is difficult to expect hotel service. - It's not very soundproof, but there's no inconvenience.

Dear kr_heuristics Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I am truly sorry to hear that your experience did not meet your expectations, particularly with regards to our service and food quality. Please accept our sincere apologies for any inconvenience you encountered. We take all feedback seriously and are committed to improving our services. Your comments have been shared with our team to ensure that we address the issues you’ve raised and enhance the overall guest experience. We would greatly appreciate the opportunity to make it right. Thank you once again for your valuable feedback. We hope to have the chance to welcome you back and provide you with the exceptional experience you deserve. Warm regards, Jayden Park Front Office Manager

Great hotel

TripAdvisor rating 5.0/5

SebastianG474 Couples - TripAdvisor review

Excellent hotel, professional competent , nice and friendly staff. This is the best hotel I have been to so far. I am traveling for business and private almost every week and in several programs I have the highest status And I think that the Pullman Senator hotel in Seoul is the best hotel. I was very impressed with the Executive Lounge, during Happy Hours a large selection of food and drinks, excellent service, great meals, beautiful decor, beautiful view. Ambassador Suite room beautiful with large windows to the ground, beautiful view very well equipped room elegant In a modern style. Both indoor and outdoor swimming pools very nice, outdoor pool in Aquarium style. Nice staff especially in the Executive Lounge Emma from the Executive Lounge deserves special attention, an extremely competent helpful and friendly person. I can see that the hotel is perfectly managed .Congratulations to the General Manager of the hotel. Also the reception manager is a very cultured and helpful person I highly recommend this hotel and I hope that I will have the opportunity to stay there again.

Dear SebastianG474 Thank you very much for taking the time to share your kind words and positive feedback about your recent stay at The Ambassador Seoul Pullman. We are thrilled to hear that you had an enjoyable experience with us. Providing exceptional service and a comfortable environment for our guests is our top priority, and your encouraging comments are greatly appreciated. They serve as a wonderful motivation for our team to continue delivering the high standards we strive for. We look forward to welcoming you back to The Ambassador Seoul Pullman in the future and ensuring your next stay is just as pleasant. Should you need any assistance or have any special requests, please do not hesitate to reach out. Thank you once again for your kind feedback. Have a great day! Best regards, Front Office Manager Jayden Park

Family friendly hotel

TripAdvisor rating 5.0/5

lovelalalove TripAdvisor review

가족과 주말 휴가를 위해 방문했습니다 뷔페와 식당, 로케이션, 따뜻한 실내외 수영장, 호텔 서비스 모두 훌륭해서 자주 방문합니다 특히 프론트 직원 ellie님이 정말 친절했어요🩷 우리 아이에게 상냥해서 감동 받았습니다 I visited Pullman for a weekend getaway with family. The buffet and restaurant, location, warm indoor/outdoor pool, and hotel service are all great.

안녕하세요, lovelalalove님, 앰배서더 서울 풀만 호텔에서 인사 드립니다. 저희 호텔에 대한 따뜻한 칭찬의 글을 남겨주셔서 진심으로 감사드립니다. 고객님께서 만족스러운 경험을 하셨다는 말씀을 듣게 되어 매우 기쁩니다. 저희는 고객님 한 분 한 분의 의견을 소중히 여기며, 항상 최고의 서비스와 쾌적한 환경을 제공하기 위해 노력하고 있습니다. 고객님의 긍정적인 피드백은 저희 팀에게 큰 힘이 되며, 앞으로도 계속해서 기대에 부응할 수 있도록 최선을 다하겠습니다. 다시 한 번 감사드리며, 다음 번에 다시 저희 호텔을 방문해 주실 날을 기다리겠습니다. 언제든지 도움이 필요하시면 편하게 말씀해 주세요. 감사합니다. Front Office Manager Jayden Park

Pleasant and memorable stays

Customer review rating 5.0/5

Steven V. Families - Confirmed reviews ALL

Kevin, Sally and Nick are really helpful. We had a pleasant stays and enjoying the food (both lounge and bfast) along with the sauna.

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Other web-users rate our hotel

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  • 255 reviews 9/10 Cleanliness
  • 218 reviews 9.1/10 Breakfast
  • 210 reviews 9/10 Vibe
  • 197 reviews 8.4/10 Food
  • 197 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.