The Ambassador Seoul - A Pullman Hotel 5 stars

Customer review rating (ALL Rating) 4.2/5 597 reviews

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Description

Hotel extras

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

Our accommodation(s)

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Hotel location

The Ambassador Seoul - A Pullman Hotel

287, Dongho-ro, Jung-gu
04618 Seoul
South Korea

GPS:37.560355, 127.002425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  597 reviews

TripAdvisor Rating  4.9/5  1,087 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Jyotsna M. Solo - Confirmed reviews ALL

Since I wanted to stay in the Korean room, I decided to book 5 nights. I liked the room and was looking forward to a quiet, relaxing time; unfortunately I had to endure loud occupants on Friday (three persons) and the weekend (a family) for 3 evenings. Nothing against the occupants; it’s just a shame that the walls are not soundproof. Most of the staff were great. Since this was my first visit to Korea, I was keen to have authentic Korean food and was astonished to see that not many Korean dishes were available. Still I was happy with the Korean dishes that were on offer for lunch in 1955 Groceria. I wouldn’t say that the location was great but I was happy to discover the Namsan mountain trail was close-by. The mattress and the pillows were great! Best, actually, when I think of all the hotels I‘ve stayed in different countries.

Dear Jyotsna M., Thank you for taking the time to share your experience at The Ambassador Seoul - A Pullman Hotel. We are pleased to hear that you enjoyed the Korean room and found our bedding to be among the best you have encountered. We sincerely apologize for the noise disturbances you experienced during your stay. We understand how important a peaceful environment is for relaxation, and we appreciate your feedback regarding soundproofing. While we strive to provide a comfortable atmosphere, we acknowledge that external factors can sometimes impact guest experiences. Regarding our dining options, we appreciate your comments about the availability of authentic Korean dishes. Your feedback is invaluable as we continuously seek to enhance our culinary offerings to better reflect local cuisine. We are glad you discovered the Namsan mountain trail nearby, and we hope it added to your overall experience in our beautiful city. Thank you once again for your insights, and we hope to welcome you back in the future for an even more enjoyable stay. Best regards, The Ambassador Seoul - A Pullman Hotel

Family-friendly

TripAdvisor rating 5.0/5

Sherpa43370553558 TripAdvisor review

Had a lovely stay with family members on this hotel. It's located in a strategic area in Seoul, which made it easy for us to get around using the subway (walking distance). The lounges are comfortable and not loud. It also seems that it is a popular place to stay for locals, which is always a good sign.

Customer review rating 4.0/5

Dongkyu L. Couples - Confirmed reviews ALL

staffs, room and parking is ok. breakfast croissant is not from 5 * hotel

Customer review rating 5.0/5

Hock M. K. G. Business - Confirmed reviews ALL

The standards are always kept high. Staff were very attentive and helpful. Room was as usual sparkling clean and well upkept.

Customer review rating 3.0/5

Xue L. S. Q. Couples - Confirmed reviews ALL

No flexibility given for late check out. Body soap bottle was empty when I first checked in.

Dear Xue L. S. Q., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments and will take them into consideration as we continuously strive to enhance our services. We regret any inconvenience caused by the empty soap bottle and the late check-out policy. We will share this review to related department and improve quality of service and preparation of guest's accommodation. best regards, The Ambassador Seoul - A Pullman Hotel

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Other web-users rate our hotel

  • 597 reviews 8.3/10 Location
  • 1,018 reviews 8.1/10 Room
  • 848 reviews 7.4/10 Service
  • 14 reviews 8.9/10 WiFi
  • 365 reviews 8/10 Cleanliness
  • 314 reviews 8.6/10 Vibe
  • 287 reviews 5.5/10 Value
  • 279 reviews 8.3/10 Breakfast

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